276 to 300 of 410 Customer Experience Jobs in the South East

Hybrid AI & Automation Engineer: Streamline with AI

Location
Shoreham-by-Sea, England, United Kingdom
automation across Microsoft 365, on-premises environments, automation platforms and AI technologies. You will design and build automation that streamlines onboarding, service delivery and customer experience, while producing clear documentation and scalable solutions for internal teams and customers. #J-18808-Ljbffr ...

AI & Automation Engineer

Location
Shoreham-by-Sea, England, United Kingdom
Hiring: AI & Automation Engineer Location: Shoreham-by-Sea (Hybrid) Salary: Competitive, dependent on experience Internal Job Level: Specialist About the Role Are you passionate about automation, AI, and finding smarter ways of working? We're looking for an AI & Automation Engineer to join Focus Group's growing Automation Team. … environments, automation platforms, and AI technologies, you'll design and build innovative solutions that streamline everything from onboarding and offboarding to service delivery and customer experience. What You'll Be Doing Design and develop automation workflows using Rewst and Jinja2. Build and maintain PowerShell scripts across Windows Server ...

Applications Analyst

Location
Farnborough, England, United Kingdom
market. FAB has some of the most advanced and iconic airport infrastructure in the world, specifically tailored to delivering a first-class customer experience for its users. Over the years, FAB has been consistently recognised as the best FBO in Europe. FAB operates alongside the Aviator Hampshire Hotel … Applications Analyst to join our technology team at Farnborough Airport, Europe's leading business aviation airport. This is an exciting opportunity for someone with experience in Service Desk, Application Support, Systems Administration, Software Testing, QA or IT Projects who wants to build a specialist career supporting and improving business ...

Volkswagen Group UK | Brand Review | NWE | English UK

Location
Milton Keynes, England, United Kingdom
Brief Role Description Employees who manage, look after, and develop financial products. Possible Tasks within this role Qualification requirements Skills Analytical thinking Banking Customer Experience Management Cyber security expertise Decision-making Problem-solving Compliance Management Self-initiative We're driven by difference. With six big brands under … teams to make the Group successful. We all share the same aim: to deliver sustainable mobility for generations to come, while keeping the customer and their changing demands at the heart of everything we do. There's never been a more exciting time to join our industry ...

Sr. Enterprise Business Development Manager

Location
Reading, England, United Kingdom
current and past clients, plus the ability to create similar synergies at new accounts. Essential Duties and Responsibilities: Identify, win and expand enterprise customer accounts across AI training/inference, HPC, data platforms, cloud, IoT and edge. Build multi-threaded relationships and executive sponsorship in large complex customers. Drive … pipeline accurate and current, progress deals with clear next actions, and forecast credibly. Collaborate cross-functionally with commercial, technical and operations teams to ensure customer experience excellence. Qualifications: 5-10+ years in enterprise business development/strategic sales for infrastructure (servers, storage, AI/HPC, cloud/ ...

Technical Support Engineer - Digital Customer Success

Hiring Organisation
Grundfos Holding A/S
Location
South East, United Kingdom
Employment Type
Permanent, Work From Home
base articles Supporting the installation, commissioning, and configuration of telemetry and sensor solutions Identifying recurring issues and recommend improvements to enhance product reliability and customer experience Required profile What makes you a great fit? Above all, you are a hands-on technical problem solver with strong knowledge … telemetry systems, sensor technologies, and a genuine drive to deliver outstanding support experiences. We would also imagine that you have: 3+ years of experience in a technical support or field engineering role involving telemetry, sensors, or instrumentation Solid understanding of communication protocols (e.g., MQTT, Modbus, Cellular IoT) and sensor ...

Technical Support Specialist-UK

Location
Farnborough, England, United Kingdom
networks. You'll work closely with customers, engineering, product, and network partners to resolve issues, improve service reliability, and deliver a best-in-class customer experience.If you're someone who enjoys solving complex technical problems, thrives in a customer-focused environment, and can confidently navigate both technology … OEMs in the use of satellite connectivity networks, associated hardware, and service compatibility requirementsPartner with satellite network operators and internal teams to investigate customer issues, identify trends, and drive timely resolutionsMonitor network performance and proactively identify opportunities to improve service reliability and customer experienceAssist with product development ...

AI Solutions Architect

Hiring Organisation
eGain Communications
Location
Newbury, Berkshire, UK
Employment Type
Full-time
Fortune 500 clients and government agencies trust eGain AI knowledge solution to improve customer experience and reduce cost of service. Top rated by Gartner, eGain AI Knowledge Hub orchestrates AI and experts to deliver trusted answers to customers, agents, and field staff. We dream big and sweat details. … enterprise knowledge management. You'll work with Fortune 500 companies and government agencies on their most strategic AI initiatives, architecting solutions that power customer service, agent assistance, and field operations at scale. This isn't just implementation work—you're helping shape how the world's largest organizations harness ...

Automotive Digital & Web Performance Lead

Location
Milton Keynes, England, United Kingdom
Eagell Group is seeking a Digital Marketing professional to own the online presence and lead the digital strategy across multiple channels, ensuring an exceptional customer experience while strengthening the brand and generating qualified leads. You will plan, implement and report on all digital activity, manage Google ...

Strategic MSP Service Desk Leader | AI & Automation

Location
Maidenhead, England, United Kingdom
shape the MSP service desk. You will lead a team of about 17, based mostly in Maidenhead, guiding people, processes, and customer experience as the business grows toward doubling in size. You will set direction across strategy, performance, automation, and AI, focusing on SLAs, metrics, and continuous improvement. ...

Hybrid Data Business Analyst – KPI & Insight Champion

Location
Milton Keynes, England, United Kingdom
collaborate with Operations, Finance and Marketing to translate business needs into clear data requirements and build data capabilities that enable better decision making and customer experience. The role involves partnering with UK stakeholders, conducting discovery sessions, and delivering data use cases, KPIs and technical specifications in an Agile environment. ...

Digital Analytics Lead

Hiring Organisation
Harnham - Data & Analytics Recruitment
Location
London, South East England, United Kingdom
Employment Type
Full-Time
Salary
£56,000 per annum
decisions are backed by clear and reliable analytics. The Company They are a UK-based organisation investing in digital, data, and analytics to improve customer experiences and business performance. Analytics plays a central role in understanding user behaviour, measuring success, and supporting strategic decision-making. The business offers … provide recommendations to stakeholders Support reporting standards and performance measurement across digital channels Manage and develop a Digital Analytics Implementation Specialist Your Skills & Experience Strong experience in digital analytics and measurement strategy Experience translating business objectives into KPI frameworks and analytics requirements Hands-on experience with ...

Principal UX Designer

Hiring Organisation
IRIS
Location
London, South East England, United Kingdom
Employment Type
Full-Time
Salary
Competitive salary
role with significant autonomy, working closely with Product, Engineering and others in the business to shape the product, and turn ambitious ideas into great customer experience outcomes. This is a genuine 0-to-1 opportunity: you'll work with customers, product managers and engineers to understand important problems … changes Take responsibility for outcomes rather than simply shipping deliverables What are we looking for? You may be a strong fit if you: Have experience as a Principal Product Designer, Design Lead or similar, and have worked on a product from an early stage or led a meaningful ...

NWE UK FAT2 PSQ VWGUK

Location
Milton Keynes, England, United Kingdom
innovative retailer network structure (e.g. CUPRA Specialist programme), and subsequent performance management as appropriate, ensuring clear alignment with Brand and VWG strategies. Skills & experience you can bring to the role: Strong understanding of business and IT processes including Waterfall and Agile delivery methodologies Understanding of digital technologies … their application can transform customer experience Excellent communication skills and ability to influence and negotiate at senior management level. Ability to quickly develop strong effective relationships with commercial, creative and technical people What can we offer you? Along with a competitive salary,car schemes (including cars for family ...

Product Engineer

Location
Maidenhead, England, United Kingdom
cross-functionally to align product and engineering goals Handle the critical moments – confidently manage incidents and high-pressure challenges What you’ll bring Strong experience delivering complex software systems at scale Solid understanding of architecture, APIs, and database design Experience with DevOps, CI/CD, testing, and modern … help shape engineering culture You’ll be part of a business that genuinely cares about the people it supports, with a strong focus on customer experience and meaningful impact . You’ll have the autonomy to shape solutions, the platform to influence change, and the opportunity to grow ...

Skilled Wireperson

Hiring Organisation
Routeco
Location
Milton Keynes, Buckinghamshire, United Kingdom
Employment Type
Full-Time
Salary
Competitive salary
fresh challenge in industrial automation? At Routeco, our vision is to be Europe’s leading industrial automation and controls specialist. We combine seamless customer experience with unmatched technical expertise to create lasting partnerships that make a real difference to businesses and people. This is Routeco Know-How. … customers rely on. As a Skilled Wireperson, your work will help ensure assemblies and control panels are built accurately, safely and efficiently to meet customer specifications and agreed timescales. If you take pride in accuracy, teamwork and doing things the right way, you’ll feel at home here. ...

Lead, Applications Engineering for Semiconductor Metrology

Location
Abingdon, England, United Kingdom
Infinitesima, Abingdon, UK, is seeking an Applications Engineering Manager to lead a growing team of customer-facing engineers. You will guide demonstrations, technical evaluations and deployments while aligning customer needs with product development. You will work across mechanical, electronic, software and scientific disciplines, translating complex requirements into scalable … solutions and ensuring a strong customer experience through to successful deployments. #J-18808-Ljbffr ...

Support Centre Analyst

Hiring Organisation
Celestra Ltd
Location
Milton Keynes, Buckinghamshire, South East, United Kingdom
Employment Type
Permanent
Salary
£28,000
Clients teams as we work together to help them achieve digital visions. With teams spread across the UK, we deliver an exceptional customer experience and speed of delivery which is second to none. About the Role You'll be the main point of contact for clients, engineers … 00am9:00pm. Weekend shifts (typically 1 in 4) are remote, with two weekdays off in return. Occasional overtime may be required. What Youll Do: Customer Service: You'll deliver high-quality support, responding promptly to queries and escalating issues when needed. Service Request Management: Log, track, and update ...

Manager - Technology Support Services

Hiring Organisation
Wesco International
Location
Bracknell, Berkshire, UK
Employment Type
Full-time
Technology and Support Services (TSS) organization. Strive for continual improvement with team organization, processes and procedures. Maintain reporting of key performance indicators (KPI).Develop customer-facing and internal documentation on best practices, troubleshooting flowcharts, training materials and FAQs to ensure consistent customer experience. Communicate with Engineering, Applications Engineering … Marketing, Category Management, Supply Chain Services, and Quality Assurance divisions of any product problems, opportunities, or emerging customer needs. Provide subject matter expertise and leadership for data centre mechanical and electrical (M&E) support activities, including power distribution, UPS, generators, cooling, airflow management, and environmental monitoring systems. Support data ...

Business Operations Lead

Hiring Organisation
Randstad Delivery (GBS)
Location
London, South East England, United Kingdom
Employment Type
Full-Time
Salary
£400.00 - £450.00 per day
makeup, fragrance, and hair care brands. Operating in over 150 countries, this cosmetics powerhouse is driven by transformative innovation, a passion for high-quality customer experiences, and a deep-rooted legacy in the beauty industry. The role The Business Operations Lead oversees all eCommerce operational activity across brand websites … bring Proven track record in managing digital operations at scale. Deep understanding of eCommerce platforms including CMS systems, promotional tools, and other digital experience capability. Experience working with an outsource partner ensuring SLAs are met and best practice is in place. Excellent stakeholder management, communication, and influencing skills. ...

Head of Sales, Europe

Hiring Organisation
eGain Communications
Location
Newbury, Berkshire, UK
Employment Type
Full-time
Fortune 500 clients and government agencies trust eGain AI knowledge solution to improve customer experience and reduce cost of service. Top rated by Gartner, eGain AI Knowledge Hub orchestrates AI and experts to deliver trusted answers to customers, agents, and field staff. We dream big and sweat details. … title "Head of Sales, Europe" in the email subject. CompensationPlease note that the compensation package can vary based on the candidate's qualifications and experience level. ...

Senior Retail Data & Digital Transformation Analyst

Location
Slough, England, United Kingdom
Business Analyst to bridge business and technology within Retail, Data & Digital Transformation. You will translate retail challenges into data, technology, and transformation solutions, supporting customer experience, commercial performance, merchandising, supply chain, digital, and operational transformation. Strong BA background in retail and data-driven decision making is required. #J ...

Senior Software Engineer

Hiring Organisation
NICE Systems
Location
Southampton, UK
Employment Type
Full-time
solutions for the Public Safety & Justice market, providing software as a service for multi-media evidence management and Emergency Contact Centres to a worldwide customer base. We are currently expanding our development team to allow us to continue to develop an exciting product that enables law enforcement agencies worldwide … your code takes into account the concerns of security, scalability, compatibility and maintainability. Performing testing of your work, fixing defects and helping to resolve customer support cases. Have you got what it takes? Solid experience developing ASP.NET web applications in C# using Visual Studio/Visual Studio Code ...

Operations Manager — Hybrid, AI-Driven Service Delivery Lead

Location
Fareham, England, United Kingdom
SLAs are met. The ideal candidate will have a strong background in managing day-to-day services with a focus on delivery, efficiency, and customer experience. The position also offers a hybrid work model, requiring occasional travel. #J-18808-Ljbffr ...

Field Service Engineer

Hiring Organisation
Hyper Recruitment Solutions LTD
Location
Iffley, Oxfordshire, United Kingdom
Employment Type
Permanent
schedules and quality standards. 3. Independently complete corrective service actions while remaining fully compliant with manufacturer guidelines and company procedures. 4. Deliver an exceptional customer experience through strong communication, technical ability, and commitment to rapid response and high system uptime. ROLE REQUIREMENTS: To be successful in your application … following on your profile and past history: 1. Electrical/Electronic qualification essential (HNC, HND, City & Guilds or equivalent). 2. Proven industry experience in electro-mechanical, electronic, or related engineering fields. 3. A working knowledge and practical experience with IT infrastructure and networked environments, including TCP/ ...