476 to 500 of 1,607 Customer Experience Jobs in the UK

Remote Enterprise Customer Success manager

Hiring Organisation
17918
Location
Crawley, Sussex, United Kingdom
wins loudly, communicate openly, innovate boldly, and believe success is something we build and share together. THE ROLE We re looking for an Enterprise Customer Success Manager with a passion for building long term client relationships and driving measurable success. You ll manage a portfolio of high value enterprise … accounts, deliver an exceptional, partnership led customer experience, and work cross functionally to ensure our clients get the very best from TiPJAR. This role is all about retention, engagement, and satisfaction, as well as helping to shape the future of the Customer Success function through knowledge sharing ...

Remote Enterprise Customer Success manager

Hiring Organisation
17918
Location
Livingston, West Lothian, United Kingdom
wins loudly, communicate openly, innovate boldly, and believe success is something we build and share together. THE ROLE We re looking for an Enterprise Customer Success Manager with a passion for building long term client relationships and driving measurable success. You ll manage a portfolio of high value enterprise … accounts, deliver an exceptional, partnership led customer experience, and work cross functionally to ensure our clients get the very best from TiPJAR. This role is all about retention, engagement, and satisfaction, as well as helping to shape the future of the Customer Success function through knowledge sharing ...

Senior Director, Strategic Growth Initiatives & Transformation

Hiring Organisation
Jobleads-UK
Location
Greater London, England, United Kingdom
business outcomes through implementation, adoption, and scale while partnering across Commercial, Sales, Marketing, Product Development, Operations, Planning, Supply Chain, Digital Technology, Analytics, Compliance, Finance, Customer Experience, and other key functions. Strategic Growth Execution Lead execution of SharkNinja's highest-priority growth initiatives, ensuring successful delivery of measurable business … teams and sustained beyond initial launch. Executive stakeholders aligned on priorities, with transparent reporting on progress, risks, and course corrections. What You'll Bring Experience 12+ years of experience in strategy execution, business operations, consulting, program leadership, commercial execution, or related disciplines. Proven track record leading complex cross ...

Ecommerce Manager

Hiring Organisation
Morgan Mckinley (Crawley)
Location
Croydon, London, United Kingdom
Employment Type
Permanent
Salary
GBP 40,000 - 50,000 Annual
Hybrid, 3 days office, parking onsite) About the Role: As the Support Manager for eCommerce & B2C, you will lead day-to-day customer support operations with primary focus on consumer channels and digital commerce platforms. You will manage frontline customer relationships, oversee support team delivery across multiple digital … touchpoints, ensure service excellence, and operationally support eCommerce platforms managed by the Head of Commercial Projects. This is an operational role focused on digital customer experience, team leadership, and driving online customer satisfaction, with supplementary B2B account support. To be successful in this role you will ideally ...

IT Principal Engineer

Hiring Organisation
Enterprise Mobility
Location
London, South East, England, United Kingdom
Employment Type
Full-Time
Salary
Competitive salary
employees rely upon every day. Unlike traditional IT teams, WTT works broadly across IT and our business with a specific focus on our employees’ experience with technology. WTT responsibilities include physical and virtual devices (desktops/laptops, tablets, payment, printers, virtual workstations, etc.), workforce/productivity applications (email, unified … operational health, build and deliver technology solutions. Responsibilities Be able to communicate complex solutions at all levels up to and including C suite Significant Experience of the Microsoft product set across platform, endpoint and security Significant experience of security technologies across the MS stack including ...

Remote Business Consultant - UK

Hiring Organisation
grabjobs
Location
Belfast, UK
only work with some of the world’s most recognized brands, but build lasting relationships. At Quantum Metric we value all types of experience and education and don’t expect you to meet every qualification for this position. We are most interested in the unique perspective you can bring … solve key business challenges, and provides ad-hoc analysis/insights to improve digital experiences. The BC's performance is based on account retention, customer utilization of the platform, and insights provided to customers. Responsibilities Teach clients how to analyze their data using the Quantum Metric platform to surface ...

Remote Business Consultant - UK

Hiring Organisation
Quantum Metric
Location
Bradford, UK
Employment Type
Full-time
only work with some of the world's most recognized brands, but build lasting relationships. At Quantum Metric we value all types of experience and education and don't expect you to meet every qualification for this position. We are most interested in the unique perspective you can bring … solve key business challenges, and provides ad-hoc analysis/insights to improve digital experiences. The BC's performance is based on account retention, customer utilization of the platform, and insights provided to customers. Responsibilities Teach clients how to analyze their data using the Quantum Metric platform to surface ...

Remote Business Consultant - UK

Hiring Organisation
Quantum Metric
Location
Derby, Derbyshire, UK
Employment Type
Full-time
only work with some of the world's most recognized brands, but build lasting relationships. At Quantum Metric we value all types of experience and education and don't expect you to meet every qualification for this position. We are most interested in the unique perspective you can bring … solve key business challenges, and provides ad-hoc analysis/insights to improve digital experiences. The BC's performance is based on account retention, customer utilization of the platform, and insights provided to customers. Responsibilities Teach clients how to analyze their data using the Quantum Metric platform to surface ...

Remote Business Consultant - UK

Hiring Organisation
Quantum Metric
Location
Gloucester, Gloucestershire, UK
Employment Type
Full-time
only work with some of the world's most recognized brands, but build lasting relationships. At Quantum Metric we value all types of experience and education and don't expect you to meet every qualification for this position. We are most interested in the unique perspective you can bring … solve key business challenges, and provides ad-hoc analysis/insights to improve digital experiences. The BC's performance is based on account retention, customer utilization of the platform, and insights provided to customers. Responsibilities Teach clients how to analyze their data using the Quantum Metric platform to surface ...

Remote Business Consultant - UK

Hiring Organisation
17918
Location
London, United Kingdom
only work with some of the world s most recognized brands, but build lasting relationships. At Quantum Metric we value all types of experience and education and don t expect you to meet every qualification for this position. We are most interested in the unique perspective you can bring … solve key business challenges, and provides ad-hoc analysis/insights to improve digital experiences. The BC's performance is based on account retention, customer utilization of the platform, and insights provided to customers. Responsibilities Teach clients how to analyze their data using the Quantum Metric platform to surface ...

Remote Business Consultant - UK

Hiring Organisation
17918
Location
Blackburn, Lancashire, United Kingdom
only work with some of the world s most recognized brands, but build lasting relationships. At Quantum Metric we value all types of experience and education and don t expect you to meet every qualification for this position. We are most interested in the unique perspective you can bring … solve key business challenges, and provides ad-hoc analysis/insights to improve digital experiences. The BC's performance is based on account retention, customer utilization of the platform, and insights provided to customers. Responsibilities Teach clients how to analyze their data using the Quantum Metric platform to surface ...

Remote Business Consultant - UK

Hiring Organisation
17918
Location
Stirling, Perthshire, United Kingdom
only work with some of the world s most recognized brands, but build lasting relationships. At Quantum Metric we value all types of experience and education and don t expect you to meet every qualification for this position. We are most interested in the unique perspective you can bring … solve key business challenges, and provides ad-hoc analysis/insights to improve digital experiences. The BC's performance is based on account retention, customer utilization of the platform, and insights provided to customers. Responsibilities Teach clients how to analyze their data using the Quantum Metric platform to surface ...

Remote Business Consultant - UK

Hiring Organisation
17918
Location
Stevenage, Hertfordshire, United Kingdom
only work with some of the world s most recognized brands, but build lasting relationships. At Quantum Metric we value all types of experience and education and don t expect you to meet every qualification for this position. We are most interested in the unique perspective you can bring … solve key business challenges, and provides ad-hoc analysis/insights to improve digital experiences. The BC's performance is based on account retention, customer utilization of the platform, and insights provided to customers. Responsibilities Teach clients how to analyze their data using the Quantum Metric platform to surface ...

Service Desk Analyst

Hiring Organisation
vertex-it-solutions
Location
London, South East, England, United Kingdom
Employment Type
Full-Time
Salary
£25,000 - £28,000 per annum
line assigned tickets within target resolution times Accurately classify and log tickets, keeping detailed ticket notes throughout the lifecycle of a ticket Provide excellent customer service and an excellent customer experience at all times Conduct personal queue and ticket triage to prioritise and manage your workload, escalating … when required using internal processes Liaise with partners and third-party vendors to resolve customer issues When allocated, perform the dispatch role, allocating inbound emails requests and balancing the workloads of other technicians Key Requirements Superb customer service, telephone and client facing skills Experience working ...

Supplier & Partner Contracts Transfer Manage (Divestments)r

Hiring Organisation
Jobleads-UK
Location
Greater London, England, United Kingdom
contract types. Manage multiple concurrent contract migrations in a high‐volume, fast‐paced environment. Develop and lead a specialist team responsible for contract review, customer outreach, and documentation. Partner with Procurement, Legal, Sales, Finance, Operations, and external parties to coordinate transfer activities. Serve as escalation point for supplier & partner … planning and design by applying best practices and lessons learned. Develop and refine tools, templates, and workflows to improve efficiency and scalability. Required Skills & Experience 5+ years of experience in contract management, partner operations, or project management. Experience working in organizations undergoing mergers, divestitures, or large‐scale ...

Design Director GDS

Hiring Organisation
Tata Consultancy Services
Location
London, UK
Employment Type
Full-time
design, UX research, and service design, with a strong focus on GDS (Government Digital Service) standards and the pensions domain. You should have demonstrable experience delivering user-centred services within Government, including leading research across GDS lifecycle phases, contributing to successful service assessments, and shaping end-to-end services … continuous learning and excellence. \n Close collaboration with service designers and operational teams \n Champion user-centred design (UCD) across the organisation. \n Experience preparing for and leading GDS service assessments \n Understanding of service standard expectations at each phase \n\n \n UX & Delivery \n \n Oversee ...

CIS Sales-Presales Go to Market Lead

Hiring Organisation
Capgemini
Location
Greater London, United Kingdom
Employment Type
Full Time
more industry sectors in the UK. These deals may span multiple technology domains including Cloud and Infrastructure Transformation, Platform Engineering, End User Experience/Digital Workplace, Enterprise Service Management, Data Centre & Infrastructure Services and Cybersecurity. In addition, the role will act as an AI value champion, working across technology … Orchestrating deals, solutions and capabilities from across Capgemini, our alliance partners and the wider Group, this role requires a C-suite influencer with proven experience in proactive deal shaping, strategic pursuit leadership, executive presentations and complex transformation programmes. The successful candidate will partner with industry and account teams ...

Remote Technical Account Manager

Hiring Organisation
Creatoriq
Location
Sheffield, UK
Employment Type
Full-time
Technical Account Manager at CreatorIQ, you'll serve as the senior technical partner for a portfolio of enterprise customers — sitting at the intersection of Customer Experience, Product, and Engineering. This is not a revenue-carrying role; there are no quotas, no upsell targets, no commission. You're here … make customers technically successful and to serve as the internal voice of their platform health. This role is critical to ensuring enterprise customer stability, technical confidence, and operational continuity across increasingly sophisticated customer environments. You'll partner closely with Customer Success Managers to ensure your accounts ...

Remote Technical Account Manager

Hiring Organisation
Creatoriq
Location
Northampton, Northamptonshire, UK
Employment Type
Full-time
Technical Account Manager at CreatorIQ, you'll serve as the senior technical partner for a portfolio of enterprise customers — sitting at the intersection of Customer Experience, Product, and Engineering. This is not a revenue-carrying role; there are no quotas, no upsell targets, no commission. You're here … make customers technically successful and to serve as the internal voice of their platform health. This role is critical to ensuring enterprise customer stability, technical confidence, and operational continuity across increasingly sophisticated customer environments. You'll partner closely with Customer Success Managers to ensure your accounts ...

Remote Technical Account Manager

Hiring Organisation
17918
Location
Stockport, Cheshire, United Kingdom
Technical Account Manager at CreatorIQ, you'll serve as the senior technical partner for a portfolio of enterprise customers sitting at the intersection of Customer Experience, Product, and Engineering. This is not a revenue-carrying role; there are no quotas, no upsell targets, no commission. You're here … make customers technically successful and to serve as the internal voice of their platform health. This role is critical to ensuring enterprise customer stability, technical confidence, and operational continuity across increasingly sophisticated customer environments. You'll partner closely with Customer Success Managers to ensure your accounts ...

Remote Technical Account Manager

Hiring Organisation
17918
Location
Inverness, Inverness-shire, United Kingdom
Technical Account Manager at CreatorIQ, you'll serve as the senior technical partner for a portfolio of enterprise customers sitting at the intersection of Customer Experience, Product, and Engineering. This is not a revenue-carrying role; there are no quotas, no upsell targets, no commission. You're here … make customers technically successful and to serve as the internal voice of their platform health. This role is critical to ensuring enterprise customer stability, technical confidence, and operational continuity across increasingly sophisticated customer environments. You'll partner closely with Customer Success Managers to ensure your accounts ...

Service Scheduler

Hiring Organisation
Frossell Recruitment
Location
Milton Keynes, Buckinghamshire, England, United Kingdom
Employment Type
Full-Time
Salary
£30,000 per annum
central point of coordination for service activity. You’ll be responsible for keeping things moving behind the scenes—scheduling engineers, managing service records, handling customer queries, and ensuring all documentation and processes are accurately maintained. This is a busy, varied position where no two days are the same. … approach, especially when supporting customers and resolving service-related queries. Key Responsibilities: Schedule and coordinate service appointments to ensure efficient engineer deployment and timely customer support Maintain accurate service records, work orders and customer communications on internal systems Handle incoming customer enquiries via phone and email, providing ...

Product Manager - App

Hiring Organisation
Harnham - Data & Analytics Recruitment
Location
London, South East, England, United Kingdom
Employment Type
Full-Time
Salary
£70,000 - £80,000 per annum
Opportunity We're partnering with an innovative WealthTech business seeking a Mobile Product Manager to own and evolve its flagship mobile experience across iOS and Android. This is a high-impact role where you'll shape a product used daily by customers, working closely with engineering and design teams … deliver seamless user experiences. You'll combine product strategy, customer insight, and data-driven decision-making to drive engagement, growth, and satisfaction. Key Responsibilities Own the roadmap and backlog for a customer-facing mobile app Lead the delivery of new features across iOS and Android platforms Continuously improve ...

Customer Support Executive at Operations Management SaaS

Hiring Organisation
Grey Matter Recruitment
Location
Guildford, Surrey, UK
Employment Type
Full-time
Description Kickstart your career by solving real customer challenges across SaaS software, integrations, data migrations, and troubleshooting. Excellent opportunity for a Polish language speaker to be trained in technical SaaS skills and launch a new career. \n \n The Company \n \n A leading SaaS provider helping businesses streamline … operations through innovative cloud-based software solutions \n Established technology business with a loyal customer base and strong industry reputation \n Collaborative, supportive environment with clear progression opportunities \n Hybrid working, strong benefits package, and ongoing training and development \n\n \n The Role \n \n A customer ...

Senior Director AI, Data and Analytics

Hiring Organisation
17918
Location
London, United Kingdom
development, deployment, and lifecycle management of AI/ML models and automation products. Identify high-value AI opportunities with commercial leadership to enhance efficiency, customer experience, and growth. Establish best practices for MLOps, experimentation, model monitoring, and continuous optimization./li li b Data Engineering & Architecture/… duties.)/p h3 Basic Requirements/h3 ul li Degree or equivalent experience./li li Typically requires 13+ years of professional experience and 6+ years of diversified leadership, planning, communication, organization, and people motivation skills (or equivalent experience)./li li 13+ years\' experience ...