76 to 100 of 813 Customer Experience Jobs in the UK

client a fast-growing company providing a Saas solution for Accounting Teams. They are looking for a Customer Support Specialist with an accounting background to help the users of their software. You will handle support tickets create help content and work with tools like Gainsight PX to support customers. … working in accounts at the moment, with an interest or experience in supporting customers, and an interest in Technology solutions. Key Responsibilities for the Customer Support Specialist: Respond to customer inquiries via chat, email, and ticketing systems Troubleshoot and escalate product issues Create and update help articles ...

client a fast-growing company providing a SaaS solution for Accounting Teams. They are looking for a Customer Support Specialist with an accounting background to help the users of their software. You will handle support tickets create help content and work with tools like Gainsight PX to support customers. … working in accounts at the moment, with an interest or experience in supporting customers, and an interest in Technology solutions. Key Responsibilities for the Customer Support Specialist: Respond to customer inquiries via chat, email, and ticketing systems Troubleshoot and escalate product issues Create and update help articles ...

Digital CX Designer/Consultant page is loaded## Digital CX Designer/Consultantremote type: Praca z domulocations: Home-Based - GBRtime type: Zatrudnienie w pełnym wymiarze godzinposted on: Opublikowano dzisiajjob requisition id: 10119388Digital CX Designer/Consultant Home Based The Digital CX Designer/Consultant role sits in the Digital team … digital journeys, ensuring they are intuitive, accessible and grounded in a strong member/employee experience. In this client facing role alongside hands-on CX design, you will bring a consulting mindset, helping communicate digital propositions to clients, supporting journey workshops, and contributing to the successful delivery of digital improvements. ...

consultancy known for delivering exceptional products and services through technology. We work closely with organisations to help them accelerate value delivery and create outstanding customer experiences. Our purpose is simple: to empower organisations to make a real difference for people, society, and the planet through technology that’s efficient … value realisation. Establishing measurable performance indicators and continuously evaluating portfolio health to inform strategic adjustments. Championing Agile values and principles, promoting transparency, collaboration, customer focus, and iterative delivery to achieve sustainable, high‐performing outcomes. Mentoring and developing delivery professionals, building capability and succession within the practice. Desirable 7+ years ...

Customer Success Manager - Account Manager Location: Cardiff Free Parking Salary: £28k - £37k Basic £52k - £62k OTE (Uncapped) Great benefits and career progression. The Company A leading provider of technology driven communication products and solutions to business clients in the UK. A People and customer orientated business offering very … strong career prospects and great benefits. The Role Customer Success Manager - Account Manager This is an exciting sales role where you will proactively support the Sales Teams with high value customers. You will play key role in improving our customer experience as you will manage ...

leading global consulting and professional services organisation, is looking for an experienced Amazon Connect Solutions Architect (Manager level) to join their growing cloud and customer transformation practice. This is a hands-on role focused on designing, implementing, and optimising enterprise-scale Amazon Connect solutions, working across AWS services … third-party integrations to deliver modern customer contact centre platforms. This role can be operated on a hybrid basis (3 days per week) out of any of our clients UK offices. Alongside the base salary there is an extremely competitive benefits scheme as well as bonus on offer. ...

leading global consulting and professional services organisation, is looking for an experienced Amazon Connect Solutions Architect (Manager level) to join their growing cloud and customer transformation practice. If you are considering sending an application, make sure to hit the apply button below after reading through the entire description. This … role focused on designing, implementing, and optimising enterprise-scale Amazon Connect solutions, working across AWS services and third-party integrations to deliver modern customer contact centre platforms. This role can be operated on a hybrid basis (3 days per week) out of any of our clients UK offices. Alongside ...

Aftersales Support Advisor, you will be the primary point of contact for customers following the sale of products. You will deliver outstanding customer service in a technical setting, combining empathy, product knowledge and problem-solving to make complex issues feel simple. You will take ownership of customer issues … central in achieving first-time resolution and minimising unnecessary escalation, while ensuring customers feel supported and reassured throughout their journey. Beyond day-to-day customer contact, you will contribute to continuous improvement across Aftersales and the wider business. This includes involvement in product testing at HQ, shadowing Field Service ...

Choose a partner with intimate knowledge of your industry and first-hand experience of defining its future.Your locationYour locationIndustriesChoose a partner with intimate knowledge of your industry and first-hand experience of defining its future.# frog - Consultant/Senior Consultant - Data Science (Customer Data)LondonSince June … Language Models (LLMs) for various use cases. Experience in developing and implementing machine learning models, including predictive, forecasting, classification, and deep learning models.* **CX Data Experience** - Hands-on experience in customer behaviour analytics, marketing, commercial, web, or product analytics with core focus in customer experience. ...

ecommerce trading operations across one or more DTC websites, working closely with marketing and operations to drive performance, improve the customer experience, and support the commercial strategy of a business with a genuine reputation for excellence in its field. Main Responsibilities: Develop strategic sales plans each period … conversion rate optimisation Manage the scheduling and publishing of digital promotional calendars in line with campaigns and seasonal priorities Coordinate with operations and customer service teams to support an exceptional end-to-end customer experience Skills/Experience: 2 to 3 years of experience ...

payroll and contractor payroll technology provider, supporting the United Kingdom temporary labour market. Known for compliant payroll solutions, high volume contractor processing, and exceptional customer service, the business delivers scalable payroll systems designed for umbrella companies, recruitment agencies, and contractor workforces. The Role – Customer Growth Manager (Implementations & Onboarding … United Kingdom payroll legislation and umbrella payroll regulations. You will act as a subject-matter expert in contractor payroll and umbrella payroll systems, supporting customer onboarding, system configuration, and long-term success. Key Responsibilities Lead client onboarding and payroll system implementations Manage end-to-end implementation projects within umbrella ...

Trainline Customer Growth Team – Senior/Principal Product Manager Customer Growth sits at the heart of Trainline's future growth strategy, helping us grow our active customer base, increase customer lifetime value and build durable, scalable revenue streams. The team works across the full customer lifecycle, from acquisition and onboarding through to engagement, retention and reactivation, with a focus on creating customer propositions that are valuable, commercially sustainable and easy to understand. In this 18-month FTC role, you will define and deliver the 1-2 year strategy for Paid Propositions including Subscription ...

assistant and get the answers you need, instantly! * JOB DETAILS Part time -20Hours per week - Monday to Thursday - 1.30pm - 5.30pm As a Customer Support & Planning Coordinator, you will be the heartbeat of service delivery - acting as the first point of contact for customers while coordinating field engineers … ensure every request is handled efficiently and professionally. This is not just a support role. It is a pivotal position where customer experience meets operational excellence. You will balance real-time problem solving with smart planning, ensuring the right engineer is in the right place at the right ...

business? Skip the brochures - start a live conversation with our AI assistant and get the answers you need, instantly! * JOB DETAILS As a Customer Support & Planning Coordinator, you will be the heartbeat of service delivery - acting as the first point of contact for customers while coordinating field engineers … ensure every request is handled efficiently and professionally. This is not just a support role. It is a pivotal position where customer experience meets operational excellence. You will balance real-time problem solving with smart planning, ensuring the right engineer is in the right place at the right ...

franchise bases. We now have an exciting opportunity within our Corporate Team for an Account Manager. Qualities we are looking for Account Management Customer Service Customer Experience Customer Insight New Product Launches Sustainability Growth Strategies Business Transformation Change Management Leading and managing a group of corporate … accounts, the ideal candidate will be responsible for: Delivering outstanding Customer Service to Franchisees and Stakeholders Building on established relationships with key personnel Fully understand customers business requirements General administrative duties producing regular business reports Answering phone calls and update CRM system Ensuring orders are fulfilled seamlessly Communicating fluidly ...

team’s goal is to build strategic relationships with global enterprise clients, deeply understand their internal and external experiences and challenges, and deliver tailored CX/EX technologies and services. Success is defined by the ability to close high-value deals, expand enterprise accounts, and position our company … trusted CX/EX partner in a rapidly evolving market. Our mission is to create a legendary team and establish a reputation across enterprise software for sales excellence, career growth, and fun. Responsibilities Lead a team of Enterprise and Strategic Account Executives focused on expanding Medallia's footprint ...

Complaince Content Lead Are you a technical content lead, product content specialist, technical writer or customer education specialist who has worked with complex SaaS, technical or regulated content? We are working with a fast-growing, well-invested SaaS company helping organisations build business resilience across information security, data privacy … shaping how standards, frameworks and workflows are broken down, mapped and explained inside the product. You will work closely with Product, Professional Services and Customer Success, owning content across: Customer guidance and in-platform support Templates and policy frameworks Control content and implementation guidance Knowledge resources and documentation ...

company focused on creating a smart, sustainable energy system. From optimising renewable generation, creating a more intelligent grid and enabling utilities to provide excellent customer experiences, our operating system for energy is transforming the industry around the world in a way that benefits everyone. It’s a really exciting … accelerate the renewable transition, and bring affordable green energy to the world. We’ve reinvented energy products with smart, data driven tariffs to balance customer demand with renewable generation, and Kraken’s platform controls more than half of the grid-scale batteries in the UK. We’re driving ...

role Our client, a leading insurance company, are looking for a Remote-Working, Experienced Platform Engineer focused on delivering and evolving a modern Adobe Customer Experience Platform (CXP) . You'll help drive engineering standards, shape technical direction, and contribute hands-on to building scalable, secure digital systems … support capability growth across the team Contribute to technical roadmap and continuous improvement initiatives Support agile delivery across planning, reviews, and retrospectives Skills and experience Strong experience as a Staff Engineer/Senior Engineer in a hands-on role Expertise with Adobe Experience Manager (AEM) (essential) Experience ...

consultancy known for delivering exceptional products and services through technology. We work closely with organisations to help them accelerate value delivery and create outstanding customer experiences. Our purpose is simple: to empower organisations to make a real difference for people, society, and the planet through technology that’s efficient … value realisation. Establishing measurable performance indicators and continuously evaluating portfolio health to inform strategic adjustments. Championing Agile values and principles, promoting transparency, collaboration, customer focus, and iterative delivery to achieve sustainable, high-performing outcomes. Mentoring and developing delivery professionals, building capability and succession within the practice. Desirable 2+ years ...

onsite) Permanent Competitive salary + package Im working with a global consultancy who are looking for an experienced AWS Connect Engineer to join their Customer Experience technology team, supporting the evolution of a cloud-based contact centre platform within a regulated environment. This is a hands-on role … where youll play a key part in transforming customer interactions through modern cloud and AI-driven solutions. What youll be doing: Designing and building Amazon Connect contact flows and routing logic Delivering AI-driven features including IVR, agent assist, and sentiment analysis Integrating AWS Connect with backend systems ...

opportunity to shape how digital insight influences key commercial decisions. You will be the digital voice across the buy cycle, directly impacting online performance, customer experience, and cross-functional trading decisions. With strong visibility and backing from senior leadership, this is a role where your recommendations will make … one. The Company They are a well-established retail brand with a growing focus on digital excellence. With increasing investment in ecommerce, data, and customer experience, they are building out their digital operations capability to better link online demand with merchandising, planning, and inventory functions. You will join ...

bragging! Our customers are companies that take pride in offering quality refreshments to their employees and clients. Our success is built on outstanding customer service, hard work, and a strong team culture. We believe in delivering WOW experiences to both our customers and our valued employees. We are recruiting … focus of the role is driving commercial growth, optimising pricing and performance strategies, and ensuring the e-commerce platform remains competitive and customer-focused. The Role – Ecommerce Manager E-Commerce Platform & Product Management To own the day-to-day operation and management of Liquidline’s e-commerce portal. ...

commercial performance of the EANI EdIS contract, ensuring Bromcom meets all contractual obligations, service commitments, and governance standards. The role covers contract management, customer relationship leadership, service management support, and the executive oversight of delivery teams. You will be accountable for the contract s financial performance including reporting, compliance … date, this role requires an experienced governance leader with a strong background in large-scale service delivery, public-sector contracting, and enterprise-level customer engagement. The successful candidate will bring proven experience in contract governance, service assurance, customer management, and programme oversight. Key Responsibilities Leadership & Governance Provide ...

This is an opportunity to join a fast growing, digital first organisation where product analytics plays a central role in shaping customer experience and commercial outcomes. You will be embedded within a product focused environment, partnering closely with Product and Engineering to drive data led decisions across high … impact initiatives. The Company They are a modern, technology driven business operating at scale within a highly regulated industry. With a strong focus on customer outcomes and innovation, they invest heavily in data and analytics to support product development and strategic growth. The organisation values autonomy, collaboration and thoughtful ...