201 to 225 of 522 Customer Insight Jobs in England

business needs and align product vision, roadmap and requirements to ensure success both before and throughout delivery, measuring progress and pivoting as required. Customer Insight: Be the voice of the customer within the delivery team(s) - structure engagement with customers and users as well as drawing insights ...

business needs and align product vision, roadmap and requirements to ensure success both before and throughout delivery, measuring progress and pivoting as required. Customer Insight: Be the voice of the customer within the delivery team(s) - structure engagement with customers and users as well as drawing insights ...

earlier stages of your career with a passion for creating exceptional digital experiences? Do you enjoy bringing together Graphic Design, UI Design, UX Strategy, Customer Experience and Website Design to deliver innovative, user-centred solutions? We're looking for a talented Digital Designer with a strong understanding of User … Experience (UX) and Customer Experience (CX) to join our client's growing Digital Team. This is a fantastic opportunity to play a key role in shaping and enhancing the digital journey across the organisation's products, services and websites. Working collaboratively with stakeholders across the business, you'll design ...

environmentExperience in delivering solution architecture within an organisation’s sales and/or service functions, leveraging the following Microsoft Dynamics 365 modules:Sales (essential)Customer Service (essential)Field Service (preferred)Marketing/Customer Insights – Journeys (preferred)Customer Insights – Data (preferred)Omnichannel for Customer Service (preferred)Experience … following:Microsoft Copilot Studio – designing, building and deploying custom Copilots and agents integrated with Dynamics 365 CRM processesDynamics 365 Copilot features in Sales and Customer Service (e.g. AI-generated summaries, email drafting, case resolution suggestions, real-time agent assist)AI Builder – document processing, prediction models, and form recognition within ...

environmentExperience in delivering solution architecture within an organisation’s sales and/or service functions, leveraging the following Microsoft Dynamics 365 modules:Sales (essential)Customer Service (essential)Field Service (preferred)Marketing/Customer Insights – Journeys (preferred)Customer Insights – Data (preferred)Omnichannel for Customer Service (preferred)Experience … following:Microsoft Copilot Studio – designing, building and deploying custom Copilots and agents integrated with Dynamics 365 CRM processesDynamics 365 Copilot features in Sales and Customer Service (e.g. AI-generated summaries, email drafting, case resolution suggestions, real-time agent assist)AI Builder – document processing, prediction models, and form recognition within ...

molecule-to-manufacturing value chain, helping them connect data, science, processes and decisions to improve productivity, compliance, collaboration and speed to market. Our customer base includes the world's largest pharmaceutical, biotechnology and materials science companies as well as top universities worldwide.About the TeamThe BIOVIA Strategic Solution Sales team … specialist and trusted advisor. You will partner with Account Executives to identify, shape and progress opportunities across the BIOVIA portfolio, with a focus on customer value, scientific and operational transformation, and molecule-to-manufacturing workflows.The ideal candidate will bring strong consultative selling capability, understanding of life sciences ...

molecule-to-manufacturing value chain, helping them connect data, science, processes and decisions to improve productivity, compliance, collaboration and speed to market. Our customer base includes the world's largest pharmaceutical, biotechnology and materials science companies as well as top universities worldwide.About the TeamThe BIOVIA Strategic Solution Sales team … specialist and trusted advisor. You will partner with Account Executives to identify, shape and progress opportunities across the BIOVIA portfolio, with a focus on customer value, scientific and operational transformation, and molecule-to-manufacturing workflows.The ideal candidate will bring strong consultative selling capability, understanding of life sciences ...

seeking a high-impact FDE to drive this new engagement model. Unlike traditional professional services, this role requires deep embedding within the customer’s mission to provide ownership of their agentic future. You will be a strategic asset, dedicated to solving complex business problems using the OutSystems platform … Agentic capabilities. You will understand customer needs, scope work, prove feasibility, structure delivery, and measure value. Success means reaching outcomes. You’ll own the agentic transformation and the building process. It is expected that you: Discover and Prioritize AI-driven business use cases. Lead in what to build ...

largest enterprises to run business-critical SAP operations. ActiveControl automates SAP change and transport management; BDEx handles exception management in utilities billing and customer-service operations. Products at this stage of maturity do not need a caretaker; they need an owner. Working closely with Engineering, a Product Owner counterpart … market teams, you will give both products a clear, commercially grounded strategy. That means deepening value for the existing customer base, protecting and growing recurring revenue, prioritising ruthlessly across enhancement requests, competitive gaps and platform evolution (including the shift in the SAP ecosystem toward S/4HANA and cloud ...

premium convenience retail platform. Founded in 2020, our vision is to disrupt the multi-trillion dollar convenience retail market, by developing best-in-class customer-centric technology and fulfilment solutions. Zapp partners with some of the world’s leading brands to deliver an exclusive range of hand-picked products … experience end-to-end.This is not a traditional Product role. You will be the Founder's trusted partner on consumer product strategy - synthesising customer insight, operational data, and market intelligence into a product vision that the organisation can execute against. You will define the consumer mobile roadmap, drive ...

Hybrid, 3 days in office This is a strong opportunity for a Senior Data Analyst to work across high profile marketing analytics projects, combining customer insight with commercial impact. You will have real visibility with stakeholders and the chance to influence how data drives business decisions. The Company … They are a leading customer experience consultancy within a global network, working at the intersection of data, marketing, and technology. Their analytics function brings together data science, analytics, and strategy to improve customer engagement and business outcomes. Teams operate in a collaborative, project based environment with exposure across ...

advanced analytics, generative AI, machine learning, and intelligent automation. The individual leader will drive enterprise-scale AI adoption focused on operational efficiency, demand forecasting, customer engagement, revenue optimization, inventory management, and business process transformation.This position reports to the Chief Digital Officer and is key member of the global Abcam … Develop and execute an enterprise AI roadmap focused on Commercial Operations and Supply Chain transformation with measurable impactLead AI initiatives across sales, marketing, customer success, market intelligence, and commercial analyticsDrive intelligent automation and generative AI adoption to enhance workflows, sales enablement, customer communications, and knowledge managementDefine and deliver ...

technologies, including prompt engineering and workflow automation, with the ability to identify and implement practical business applications Experience supporting data-led marketing, CRM and customer insight initiatives, including the application of AI and automation to improve business outcomes Experience managing websites and digital platforms (CMS experience required) Solid ...

EMEA operations of existing customers Establish Gradial’s regional presence through executive relationships, industry networks and strategic events Collaborate with Marketing, Product and Customer teams to shape regional messaging, customer strategy and market priorities Share regional customer insight and competitive intelligence to inform Gradial’s broader … across EMEA Experience selling to senior Marketing, Digital, Technology and Procurement stakeholders Deep knowledge of the EMEA enterprise market and strong relationships across relevant customer and industry networks Experience establishing a new region, territory or go‐to‐market motion with limited existing infrastructure Strong understanding of marketing technology platforms ...

science, and design to define technical approaches, ship high-quality releases across web, mobile, and API, and iterate using product analytics.Develop deep market and customer insight by engaging regularly with CISOs, security leaders, and risk managers, and turn those insights into clear product bets.Define, track, and communicate product … KPIs, AI performance metrics, and north star outcomes to senior stakeholders, including business cases for major investments.Work cross-functionally with Sales, Customer Success, Professional Services, and Marketing to ensure successful launches and adoption of new IT & Cyber Risk capabilities.These are the essentials you’ll need to get an interview7+ ...

Pipeline Development Scan Sky and the external market for inspiration for AI-enabled ideas that could create new revenue growth, drawing on business priorities, customer insight, technology trends, competitor activity and partner capability. Develop, structure and evaluate the feasibility of potential opportunities, assessing customer need, commercial attractiveness … path to further development. Work closely with the New Business team on the initial business cases for the strongest ideas, including the proposition, target customer or market, value potential, investment needs, delivery route, key risks and recommended next steps. Commercial Development & Partnerships Work closely with the New Business team ...

experienced Senior Manager of Data & Insights Strategy with expertise in marketing analytics, first‐party data, business intelligence and customer insight Join a leading global entertainment company where you’ll play a pivotal role in transforming marketing through data‐driven decision making. This senior leadership position will drive … evolution of data strategy, marketing measurement, reporting and audience insights, helping teams unlock greater value from data across campaigns, content launches and customer engagement initiatives.About the roleYou will act as the bridge between marketing, analytics, data engineering and data science teams, ensuring business requirements are translated into impactful data ...

drive the product roadmap for the direct to consumer retail propositionLead the end to end development and delivery of digital experiences that drive customer engagement and commercial growthIdentify and build out opportunities to cross sell complementary services within the consumer journeyTranslate business needs into clear product requirements and secure … alignment across commercial, engineering and operations teamsUse data and customer insight to define new features, optimise existing products and drive measurable outcomesWork closely with engineering, UX and delivery teams to ensure seamless executionAnalyse market trends, competitor activity and performance metrics to continuously inform strategyWho You Are:Proven experience ...

join our growing Product team, working closely with Product Managers, Engineers and key business stakeholders to help shape and improve our products through customer insight and data-driven decision making. What you'll be doing: Gather and document business and user requirements, translating them into actionable product requirements. … Analyse customer feedback, product usage and market trends to identify opportunities for product improvements. Work alongside Product Managers to prioritise features and maintain the product backlog. Produce user stories, acceptance criteria and functional documentation. Collaborate with Engineering, Design and QA throughout the product lifecycle. Monitor product performance using data ...

drive the product roadmap for the direct to consumer retail proposition Lead the end to end development and delivery of digital experiences that drive customer engagement and commercial growth Identify and build out opportunities to cross sell complementary services within the consumer journey Translate business needs into clear product … requirements and secure alignment across commercial, engineering and operations teams Use data and customer insight to define new features, optimise existing products and drive measurable outcomes Work closely with engineering, UX and delivery teams to ensure seamless execution Analyse market trends, competitor activity and performance metrics to continuously ...

join a growing Analytics & Data Science team, supporting a high-impact Retail Media function . This role is focused on leveraging first-party customer data to drive audience strategy, campaign performance, and measurable commercial outcomes. You'll partner closely with Retail Media, CRM, and Loyalty teams to design … evaluate customer-led activation, ensuring campaigns are effective, scalable, and deliver clear value to both the business and external partners. Key Responsibilities: Build, refine and activate customer audiences and segments for Retail Media campaigns Deliver detailed analysis on campaign performance , including ROI, incrementality and uplift Produce post-campaign ...

portfolio for a technology-led business supporting families during some of the most sensitive times in their lives. This is where strategic product leadership, customer empathy and delivery discipline converge, and you’ll be the person joining it all up. You’ll sit between product strategy and execution, taking … Technology to Operations knows what’s coming and why. You will lead, coach and develop a team of Product Managers, setting high standards for customer insight, commercial thinking and delivery discipline. You will take accountability for portfolio-level prioritisation, balancing customer value, commercial return, technical feasibility ...

Partner Engagement Work directly with channel partners, acting as a credible and informed voice of the product. Build strong relationships across Engineering, Commercial, Sales, Customer Success, and Finance, aligning teams around shared goals without bureaucracy. Communicate roadmap, progress, and decisions clearly at every level of the business, including executive … board audiences. Discovery and Delivery Lead structured discovery to understand partner and customer needs,validatehypotheses, and frame problems clearly before committing engineering effort. Collaborate with UX and Engineering to shape solutions that are technically sound and commerciallyviable. Maintain a well-prioritised backlog, articulating trade-offs openly and keeping ...

Lifecycle Marketing is influential in defining and driving the user communication strategy, impacting the business by using a combination of analytical skills, creativity, and customer insight to craft and implement programs that result in measurable adoption, engagement, and revenue growth. About the Role As a Senior Lifecycle Marketing … true incremental impact and continuously sharing learnings and insights across the team. Own your metrics and reporting end-to-end Work closely with Product, Customer Education, PMM, and GTM so that lifecycle campaigns and content land as native, timely, and genuinely useful to users Get deep on our users ...

Service Transition Projects to determine any corrective actions that could be taken to improve future delivery in terms of cost, quality and customer satisfaction. Own the end the to end delivery of Service Design and Transition activities for projects. Ensure effective warranty and early life management for project deliveries … Live Service. Key requirementsKnowledge & Experience:Forward thinking and detailed and passionate Service Management professionalProcess improvement skillsExperience of Customer Insight practices e.g. Voice of the CustomerExperience in developing insight from a variety of data sources including those created by other teams such as data analysis and external researchExperience ...