226 to 250 of 412 Customer Insight Jobs in England

partnering with Product, Sales and Executive Leadership to translate complex capabilities into strong business value. You will guide a high-performing PMM team, drive customer insights, and ensure consistent messaging across touchpoints with a focus on differentiating our #J-18808-Ljbffr ...

sales for large enterprise accounts. You will partner with account executives, lead discovery, and deliver tailored, value-driven demos while shaping product direction with customer insights. This role emphasizes AI platforms, data modelling, and cross-functional collaboration to close multi-product opportunities. #J-18808-Ljbffr ...

existing planning rhythm, from annual goals through to quarterly priorities and sprints. You'll help improve it, build a stronger habit of using customer insight and product data, and shape how the team develops as we move towards regional squads around each market’s needs. What … stop, balancing value, timing and capacity. Management and coaching of product managers, with clear expectations, feedback and accountability, and regular one-to-ones. Regular customer discovery and product analysis, including funnels, conversion and engagement, using Mixpanel. Consistent stakeholder updates, clear commitments and follow-through when priorities or delivery dates ...

Target Start Date: November 2026 Your new company Join a nationally significant public sector organisation that sits at the forefront of technology, data and customer-focused innovation. Operating across highly specialised and international markets, this organisation develops and delivers trusted products and services relied upon by customers where accuracy … leader with experience of digital maritime, hydrographic, navigation, mapping or geospatial products who wants to operate at the point where strategy, commercial performance and customer value converge. As Senior Product Manager, you will take ownership of a substantial portfolio of specialist digital products and services, defining its strategic direction ...

Digital Experience Lead to shape and improve the digital services our customers use every day. You’ll own digital products, coordinate delivery, use customer insight and performance data to identify opportunities, and make sure every change delivers a better experience for our customers. We’re a small, ambitious … team; you’ll lead improvements, manage releases, and help redesign customer-facing processes while guiding colleagues through our digital channels with a #J-18808-Ljbffr ...

executive-level influence to unlock new revenue opportunities, modernize pricing capabilities, and help shape the future of monetization at Sage. With access to rich customer insights, market intelligence, and emerging AI-powered capabilities, you'll play a pivotal role in transforming how we make commercial decisions. This … Strategy • Develop and execute pricing, packaging, and monetization strategies that support Sage's growth objectives. • Evaluate existing commercial models and identify opportunities to improve customer adoption, retention, and revenue performance. • Design innovative pricing structures for new and existing products, services, and solution offerings. Strategic Business Partnership • Partner closely with ...

with the platform. You will also help identify new commercial opportunities, develop partnerships, represent LAIS within the legal community, and provide valuable market and customer insight to our wider team. Key Responsibilities Identify and engage prospective solicitors and law firms who could benefit from the LAIS platform. Develop … solicitors, law firms, and senior professionals. Proactive, organised, and able to manage their own pipeline and priorities. Naturally persuasive without being overly sales-driven. Customer-focused and motivated by building long-term relationships. Comfortable working in a fast-paced technology environment. Interested in legal technology and the changing needs ...

technology, systems, and processes that underpin GEC services. Working across business, product, and technology teams, the role contributes to delivering innovative, scalable, and customer-focused solutions that drive operational efficiency, regulatory excellence, and business value. A role you will love The Product Owner plays a key role in turning … product strategy into clearly defined, customer-focused outcomes. Working closely with the Product Lead, Engineering teams, business stakeholders, and end users, you will prioritise initiatives, define requirements, and drive the delivery of solutions that create both customer value and commercial impact. This role is ideal for someone ...

best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Customer Success Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. … right place! Agentforce is the future of AI, and you are the future of Salesforce. The Experience Join our Customer Success team as a remote, customer-based Customer Success Senior Manager in London. You act as a trusted strategic advisor to enterprise executives. You lead their Agentforce ...

best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Customer Success Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. … right place! Agentforce is the future of AI, and you are the future of Salesforce. The Experience Join our Customer Success team as a remote, customer-based Customer Success Senior Manager in London. You act as a trusted strategic advisor to enterprise executives. You lead their Agentforce ...

DescriptionVersion 1 has celebrated 30 years in business and continues to be trusted by global brands to deliver technology and transformation solutions that drive customer success. Our deep expertise enables our customers to navigate the rapidly evolving technology landscape. We foster strong partnerships with global technology leaders including Microsoft … requires a breadth of knowledge across the platforms, covering multiple solutions such as Model-driven and Canvas applications, Power Pages, D365 CE applications (Sales, Customer Service, Customer Insights) .The role involves leading the planning, design, estimation, development, and implementation of solutions, ensuring they are scalable, robust, and maintainable ...

product delivery. Location: Waterside (UB7 0GB) (2 days onsite) Contract Length: 3 months initially Pay - attractive daily rate (inside IR35) Key Responsibilities User Research & Insight Support research activities, usability testing, and discovery initiatives to understand customer needs and behaviours. Analyse research findings and translate insights into actionable design … recommendations. Collaborate with researchers, product teams, and stakeholders to validate assumptions and support evidence-based decision-making. Use customer feedback, behavioural data, and product metrics to inform design solutions. UX & Product Design Design end-to-end user journeys and digital experiences across multiple channels. Create information architecture, user flows ...

Role OverviewMastercard is seeking a Vice President, Field CISO, Commercial, for Europe to join a global team of senior security advisors responsible for deep customer engagement, executive influence, and cybersecurity thought leadership. This role operates as a frontline interface to the world's leading CISOs, shaping strategic partnerships … Europe Region and driving cybersecurity thought leadership, client engagement, and business growth across the region. Key ResponsibilitiesRole Serve as a trusted advisor to senior customer executives, including CISOs, CIOs, CROs, and Boards. Provide strategic guidance on cybersecurity, cyber resilience, fraud, digital trust, risk management, and emerging technologies. Translate complex ...

Experience Join our Customer Success team as a remote, customer-based Customer Success Senior Manager in London. You act as a trusted strategic advisor to enterprise executives. You lead their Agentforce adoption, AI governance and organisational change so that AI agents deliver measurable business results at scale. … senior leaders. Lead the account team across Account Executives, Professional Services and consulting partners, and make sure everyone works to one plan for the customer's success. Shape expansion by finding high-impact AI use cases, building executive-ready business cases and bringing customer insights to Product ...

learning models for underwriting. You will drive the use of multi‐modal data and advanced neural networks to improve predictive power and deliver actionable customer insights. You will collaborate with business partners, mentor junior team members, and ensure production‐grade code and robust experimentation. #J-18808-Ljbffr ...

days per week Applicants must have the right to work in UK OR France The Global Service Portfolio department sits within the wider Customer Success and Support organization, which is responsible for enabling partners and end users to successfully deploy, adopt, and support Fortinet technologies. The Service Portfolio team … Conduct market and competitive research to inform service strategy and identify opportunities. Ensure services are evaluated for strategic fit, financial viability, operational readiness, and customer value. Maintain the Service Portfolio and collaborate on the Service Catalogue with Service Owners. Service Development & Improvement Identify, evaluate, and lead initiatives that enhance ...

sales engagement across strategic accounts and the wider EMEA region. Working closely with Sales, Field Marketing, Communications, PR, and external partners, you will leverage customer insights, market intelligence, and industry trends to create compelling content that influences buying decisions and strengthens Fortinet's positioning trough out the customer journey. If you're customer-obsessed, innovative, and passionate about turning complex industry challenges into impactful stories, we'd love to hear from you. Key Responsibilities Own and executeEMEA vertical-specific messaging frameworks and content strategies aligned with business objectives and solution positioning, supporting primarily (but not exclusively ...

steer strategy for marketplaces, consumer apps, and services across the UK and US. You’ll lead PMs, collaborate with Design and Engineering, and drive customer insight into a clear roadmap. Based in Manchester with some in-office leadership, you’ll partner with the CTO and cross-border teams … prioritise and deliver customer-centered features at scale. #J-18808-Ljbffr ...

Defaqto is seeking an Associate Product Owner to join our Product team in Haddenham. You will translate customer insight and data into clear product requirements and help shape backlogs and delivery with UX and Engineering colleagues. You'll create user stories, support backlog refinement, and work across teams … ensure solutions meet real customer needs. This role offers a hybrid work pattern and opportunity to grow into Product Ownership in a fast-paced fintech environment. #J-18808-Ljbffr ...

software and information solutions that the worlds leading professionals rely on, in the moments that matter most. We are currently looking for a Manager Customer Service EMEA, to join our team. The chosen candidate will be responsible for a team of 8 customer service professionals across the EMEA … alignment with global objectives. Lead and develop a high-performing technical support team through coaching, training, and engagement. Drive case deflection and real-time customer response initiatives using advanced digital technologies. Operational Excellence Oversee front-line support operations, senior leads, and partner networks to ensure timely resolution of incidents ...

function evolves as we scale. Working closely with Engineering, Product, and GTM, you'll elevate how technical support operates, improve how we solve complex customer problems, and turn support insight into product improvements and stronger customer outcomes. This is a high-impact opportunity for a leader … highest-value, most technically complex problems. Measure what matters. Mature how success is measured, going beyond core support metrics to quality, technical effectiveness, and customer outcomes. Use data to guide priorities, track the impact of key initiatives, and feed learnings back into the broader support strategy. Partner across Engineering ...

part of Salesforce, is on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales … ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system. Together with Salesforce, the #1 ...

within 12 months to ensure you are not duplicating efforts.Job CategoryCustomer SuccessJob DetailsAbout SalesforceSalesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world … agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.The ExperienceJoin our Customer Success team as a remote, customer-based Customer Success Senior Manager in London. You act as a trusted strategic advisor to enterprise executives. ...

International Transfers, from conceptualization and launch to continuous improvement. Drive improvements across product features, operations, marketing, and process controls to deliver a better customer experience. Act as Product Owner for an Agile squad, working closely with engineers and UX designers to translate business needs into product requirements and priorities. … Manage and prioritize the product backlog based on customer needs, business goals, and data. Work closely with Engineering, UX, Marketing, Operations, Regulatory, and other teams to ensure timely delivery of product initiatives. Use data, customer insights, and market trends to identify opportunities and guide product decisions. Partner with ...

multifaceted go-to-market approach involving direct sales (sell-to), channel partnerships (sell-through), and collaborative engagements (sell-with) to maximize market penetration and customer satisfaction. **Key Responsibilities****1. Sales Strategy & Execution****Sell-To: - Identify and target high-potential data centre operators and new data centre builds*** Develop … Develop joint value propositions and go-to-market strategies.* Coordinate joint sales efforts and manage co-selling activities.* Foster collaborative relationships to drive joint customer success.**2. Customer Relationship Management*** Build and maintain strong, trust-based relationships with key stakeholders at data centre operators.* Act as the primary ...