351 to 375 of 515 Customer Insight Jobs in England

operating the industry’s most robustly instrumented human-reinforcement learning model for creativity. We're looking for a strategic, analytics-focused and customer-obsessed Account Manager to join our team and serve as the primary relationship owner for our enterprise clients. This role is about driving long-term customer … growth opportunities while serving as the trusted day-to-day partner for our clients.This is a role for someone who thrives on building deep customer relationships, solving complex problems, and thinking strategically about how to drive business outcomes. You'll be responsible for ensuring customer health, driving product ...

obsess over customer outcomes? We're looking for a sales specialist who starts with the customer's business challenge, works backwards from their goals, and builds migration and modernisation deals that deliver real, measurable value across the full AWS platform.Join a team of driven sales professionals focused … helping UK and Ireland customers achieve transformational business outcomes through cloud migration and modernisation. You will earn trust by deeply understanding each customer's priorities, then build pipeline and close revenue by positioning migration not as a technology project but as the fastest path to the business results they ...

necessary models and tools to inform pricing strategies, helping stakeholders maintain a competitive position versus competitors while maximizing margin opportunity.Insight Integration: Partner with Customer Insights teams, supporting customer and competitor research projects and helping to embed those learnings into operational workflows.Data Culture: Proactively build and nurture a culture ...

Government Solutions business. This is a highly visible leadership role responsible for defining product strategy, driving execution, delivering sustainable growth, and ensuring exceptional customer outcomes. You will own the strategic direction of your product domain, balancing customer needs, market opportunities, technical innovation, and commercial objectives. Working closely with … senior stakeholders across product, technology, shared services, sales, marketing, customer success, and executive leadership teams, you will shape the future roadmap and lead investment decisions that maximise value for customers and the business. You will also play a key leadership role in building and developing a high-performing product ...

strategy for the Universal Banking portfolio, working closely with Product Managers, banking clients, Sales, GSC, Partner teams and internal technology teams to generate customer and business value. The role is focused on turning emerging AI opportunities into clear product priorities, practical use cases, market-ready propositions and measurable outcomes.OverviewThis … shaping and driving the AI innovation agenda across Universal Banking, including core banking, lending, payments, digital, and analytics solutions.The role operates across product strategy, customer engagement, sales enablement, partnerships, and delivery execution. It requires an individual who can translate market demand, client challenges, and product roadmaps into a clear ...

product team focused on expanding and optimizing digital remittance capabilities to drive growth and competitive advantage. You will shape initiatives grounded in market trends, customer insights and business goals, collaborating with global Payments Product to deliver compliant, cost‐effective experiences #J-18808-Ljbffr ...

strategy for the Universal Banking portfolio, working closely with Product Managers, banking clients, Sales, GSC, Partner teams and internal technology teams to generate customer and business value. The role is focused on turning emerging AI opportunities into clear product priorities, practical use cases, market-ready propositions and measurable outcomes. … shaping and driving the AI innovation agenda across Universal Banking, including core banking, lending, payments, digital, and analytics solutions.The role operates across product strategy, customer engagement, sales enablement, partnerships, and delivery execution. It requires an individual who can translate market demand, client challenges, and product roadmaps into a clear ...

Working at the intersection of analytics, data, and artificial intelligence, you will partner closely with engineering, analytics, and business stakeholders to identify opportunities, solve customer problems, and deliver innovative products that improve how teams access and interact with information. This role is ideal for a product manager with experience … leveraging Large Language Models (LLMs), retrieval-augmented generation (RAG), conversational interfaces, and agentic workflows. Collaborate with analytics, data, engineering, and business stakeholders to understand customer needs and identify opportunities to create value through AI-driven solutions. Translate complex customer and business problems into clear product requirements, user stories ...

strategy for the Universal Banking portfolio, working closely with Product Managers, banking clients, Sales, GSC, Partner teams and internal technology teams to generate customer and business value. The role is focused on turning emerging AI opportunities into clear product priorities, practical use cases, market‐ready propositions and measurable outcomes. … driving the AI innovation agenda across Universal Banking, including core banking, lending, payments, digital and analytics solutions. The role operates across product strategy, customer engagement, sales enablement, partnerships, and delivery execution. It requires an individual who can translate market demand, client challenges, and product roadmaps into a clear ...

Antipolis, France 4 days per weekApplicants must have the right to work in UK OR FranceThe Global Service Portfolio department sits within the wider Customer Success and Support organization, which is responsible for enabling partners and end users to successfully deploy, adopt, and support Fortinet technologies. The Service Portfolio … analytical capability, and problem solving skills to drive improvements and ensure alignment with organizational goals. The Service Portfolio Project Manager contributes expertise across support, customer success, and professional services, shaping both, and delivering against short and long term service roadmaps.Success in this role depends on building strong cross functional ...

multidisciplinary team that transforms data into actionable insights and measurable business value. You will be accountable for enterprise reporting, business intelligence, performance analytics, insight generation, analytics strategy, and business adoption of analytical solutions.The role identifies and prioritizes opportunities where advanced analytics and AI can drive business value and partners … machine learning, AI automation) to solve each business problem, ensuring solutions are fit-for-purpose and add tangible value (e.g., improved loss ratio, enhanced customer experience, operational efficiency).Traditional Insights & Management Information: Oversee development and enhancement of dashboards, reports, and key performance indicators (KPIs) that provide a single source ...

introduce innovative methodologies for sizing and prioritizing the most impactful opportunities across listening channels, aligning stakeholders on prioritization and execution of initiatives to improve customer experience and controllership across our matrixed organization. You will drive insights to action by building compelling narratives that secure leadership commitment. You will develop … will enable predictive insights. Cross-Functional Collaboration & Execution You will operate comfortably across domains, building partnerships with Business Intelligence, Technology, Operations, Regional Teams, Finance, Customer Insights, and Design and Construction. You will navigate ambiguity and wear many hats—moving fluidly from analytical deep dives to tactical execution. When launching ...

articulate the business value of Finastra’s payment solutions.Translate complex product features (e.g., cloud-native architecture, real-time processing, payment rails integration) into compelling customer outcomes (efficiency, scalability, compliance, growth).Content & Sales EnablementDevelop high-quality marketing and sales enablement assets including presentations, solution briefs, case studies, battlecards … provide actionable insights to refine messaging and differentiation.Campaign & Demand Generation SupportCollaborate with demand generation teams to develop and optimize campaigns that drive pipeline and customer engagement.Contribute messaging and content for digital campaigns, events, and industry engagements.Cross-functional CollaborationWork closely with Product Management, Sales, Pre-Sales, and Regional Marketing teams ...

Dubbing platform - initially focused on internal production workflows that power our dubbing operations, with a clear path to commercialisation as a customer-facing product as part of our AI-Native content orchestration platform. This role is central to our objective of scaling high-quality dubbing at speed and volume … delivering a platform that streamlines dubbing production, quality review, and content delivery workflows - leveraging AI to enhance speed, accuracy, and scalability across a global customer base. Experience in AI-driven product development, media workflows, or content localisation will be a strong advantage. About Product & Technology Product & Technology plays ...

Title: Senior Product ManagerLocation: London (Hybrid - 2 days onsite p/w)Salary: 80,000 - 90,000What's in store for you:Conduct thorough customer, data, and user research to guide product decisions and strategies.Utilize research insights to achieve and maintain market fit.Collaborate with engineering, design, and marketing teams … product delivers a captivating user experience.Skills required:Proven experience as a product manager in a dynamic startup environment.Extensive experience in research across data, customer insights, and user behaviour.Solid understanding of fintech trends and the property market.Proficient in agile methodologies and user-centred design.Strong problem-solving, analytical thinking, and project ...

Month) Rate: £550 pd (umbrella) Key Accountabilities: As a Business Analyst, you will: Translate Complex Needs: Own the process of turning intricate customer insights into clear, actionable business requirements that guide product development. Facilitate Workshops: Bring together diverse stakeholders through cross-functional workshops to foster a shared understanding … align priorities. Collaborate: Work hand-in-hand with Service Design and Product teams to analyse customer feedback and craft solutions that truly address pain points. Document Requirements: Define and maintain business requirements, user needs, and acceptance criteria to support seamless product and service development. Assess Customer Journeys: Collaborate ...

Month) Rate: £550 pd (umbrella) Key Accountabilities: As a Business Analyst, you will: Translate Complex Needs: Own the process of turning intricate customer insights into clear, actionable business requirements that guide product development. Facilitate Workshops: Bring together diverse stakeholders through cross-functional workshops to foster a shared understanding … align priorities. Collaborate: Work hand-in-hand with Service Design and Product teams to analyse customer feedback and craft solutions that truly address pain points. Document Requirements: Define and maintain business requirements, user needs, and acceptance criteria to support seamless product and service development. Assess Customer Journeys: Collaborate ...

resource allocation and organisational design. Develop, coach and grow a team of project managers, implementation consultants and delivery specialists. Establish a culture focused on customer outcomes, accountability, operational excellence and continuous improvement. Delivery, Implementation & Governance: Oversee the successful delivery of customer implementation projects, ensuring high-quality outcomes delivered … scalable growth. Ensure customers successfully transition from implementation into long-term operational adoption and value realisation. Drive continuous improvements in implementation quality, efficiency and customer satisfaction. Commercial & Operational Management: Own departmental budgets, resource planning, utilisation, forecasting and commercial performance. Scope projects accurately, produce Statements of Work and maintain strong ...

Full Job Description: We’re seeking a Head of Ecommerce & IT Asset Reuse to drive sustainable income growth through online trading, digital innovation and customer insight. Leading all e-commerce and IT Asset Reuse activities, you will maximise the value of donated stock and IT assets through effective merchandising … Marketing, Supporter Engagement and Finance teams, you will ensure our physical and digital channels operate as a seamless income-generating function while delivering excellent customer and supporter experiences. If you're a strategic, commercially minded leader who wants to make a real difference, this is an exciting opportunity ...

software and information solutions that the world’s leading professionals rely on, in the moments that matter most.We are currently looking for a Manager Customer Service EMEA, to join our team. The chosen candidate will be responsible for a team of 8 customer service professionals across the EMEA … oversight and alignment with global objectives.Lead and develop a high-performing technical support team through coaching, training, and engagement.Drive case deflection and real-time customer response initiatives using advanced digital technologies.Operational Excellence:Oversee front-line support operations, senior leads, and partner networks to ensure timely resolution of incidents ...

shape user experiences across a broad range of digital products and services. You will bring a strong foundation in user-centred design, applying research, insight and experimentation to understand customer needs, identify opportunities and design effective solutions. As a senior member of the team, you will contribute … through to design, testing and delivery. Conduct and synthesise user research, stakeholder interviews, workshops and usability testing to identify user needs and opportunities. Translate customer insights, business objectives and technical requirements into clear, actionable experience solutions. Create user journeys, service blueprints, information architectures, task flows, wireframes and interactive prototypes. ...

with opportunity to grow and develop.MINIMUM (ESSENTIAL) REQUIREMENTSExpertise in Microsoft Dynamics CE and Power Platform Products: Proficiency in several of the following products: Sales, Customer Service, Customer Insights, Field Service, Power Apps, Power Automate, Power Pages, Copilot Studio, and Power BI.AI features within Microsoft Dynamics CE and Power ...

function evolves as we scale. Working closely with Engineering, Product, and GTM, you'll elevate how technical support operates, improve how we solve complex customer problems, and turn support insight into product improvements and stronger customer outcomes.This is a high-impact opportunity for a leader who combines … highest-value, most technically complex problems.Measure what matters. Mature how success is measured, going beyond core support metrics to quality, technical effectiveness, and customer outcomes. Use data to guide priorities, track the impact of key initiatives, and feed learnings back into the broader support strategy.Partner across Engineering, Product ...

measurable lever on workload health, consumption growth, and long-term value.This is an AI-native role. The RVP leads both the DSE team and customer engagements through AI-augmented ways of working, using AI to anticipate workload risk, scale proactive advisory, and surface insights at a depth and speed … executive relationships with strategic customers in the region to ensure paid support programs are positioned to serve current and future workloads on Snowflake.Accountable for Customer Satisfaction, retention, and successful post-sales delivery of paid support engagements against committed scope, SLAs, and outcomes.Lead the DSE team's contribution ...

Senior Customer Analyst Up to £50,000 | London | Hybrid (2 days per week in office) We're looking for a Senior Analyst to join a customer-focused analytics team, using data and advanced analytical techniques to influence decision-making across the business. You'll be responsible for: Analysing … large and complex datasets to generate actionable customer insights Building data marts and analytical models Using statistical and machine learning techniques, including regression and clustering Presenting findings clearly to senior stakeholders and influencing data-driven decisions Working collaboratively across teams to identify opportunities for optimisation About you: 3+ years ...