126 to 142 of 142 Customer Insight Jobs in the South East

entrusted with overseeing the entire lifecycle of our NGS products, from conception through to launch and ongoing optimisation. Your role involves understanding market trends, customer needs, and competitive landscapes to develop and execute strategic product plans. Responsibilities Your duties will include: Conduct comprehensive market research and analysis to gather … voice of the customer, identifying key needs, pain points, and market trends Collaborate with cross‐functional teams to drive new product development (NPD) ideation, ensuring alignment with company goals and customer requirements Develop robust business cases for new product initiatives, including market opportunity assessment, financial projections, and risk ...

major retail organisation and lead the next phase of a strategic data and insights platform , providing brands and suppliers with valuable commercial and customer insights. This is a high-profile role sitting across Product, Data, Digital and Commercial teams , with responsibility for shaping the product roadmap, establishing effective governance … ambiguity and translating data and commercial requirements into clear product priorities. Key Responsibilities Own, refine and prioritise the product roadmap , balancing commercial value, customer needs, dependencies and technical feasibility. Translate retailer, supplier and brand requirements into clear outcomes, epics and success measures. Own and prioritise the product backlog, working ...

strong stakeholder management skills, and a mindset focused on effective and measurable marketing initiatives. Key Duties and Responsibilities: Partner the operational units through a customer and market-oriented approach. Align marketing initiatives with business priorities, revenue targets, and market expansion plans. Offer comprehensive advice on all marketing activities, develop … implement strategic marketing plans tailored to the regional business needs. Leverage market data, customer insights, and competitive intelligence to provide regional insights for the regional product marketing strategies, positioning, messaging, and go-to-market plans for Industry & Infrastructure services and solutions. Actively provide regional (customer) insights ...

Designer will play a critical role in understanding user needs, conducting research, facilitating discovery workshops, and designing intuitive, user-centred experiences that enhance usability, customer satisfaction, and product adoption across both platforms. This role requires close collaboration with Product Management, Engineering, Business Operations, and clients to define and deliver … innovative user experiences driven by customer insights and best-practice design principles. Details Location - London Hybrid - 3 days/week in office Duration - Initially 6 months Rate - £600/day Inside IR35 via Umbrella Key Responsibilities Financial services experience is a must Engage with customers, partners, and internal stakeholders ...

VWFS UK is seeking a Speech Analytics Manager to lead the Genesys analytics capability, turning customer interactions into actionable insights. You will help identify risks, reduce friction, and improve customer journeys across multiple VWFS teams. The role requires strategic thinking, governance discipline, and strong collaboration with Compliance, Audit ...

behaviours and what keeps them coming back. You will sit in the Data & Analytics team and partner with Loyalty, CRM and Marketing to analyse customer, transactional and marketing data and uncover insights that shape what we do next. You’ll build reporting and dashboards with Power BI, develop customer ...

develop a team of Account Executives selling SaaS solutions across the UK and US. Own and deliver monthly new business revenue targets. Join customer demos, presentations and commercial negotiations to help close strategic opportunities. Coach reps through live deals using call reviews, pipeline analysis and structured feedback. Drive forecasting … cycle. Recruit, onboard and develop new Account Executives as the team grows. Leverage AI tools to improve sales productivity, coaching and prospecting. Partner with Customer Success, Marketing and Product to share customer insights and improve commercial performance. About You You'll bring: Proven experience leading a SaaS sales ...

solutions to customers across Western Europe and North Africa, with a strong focus on the UK market.The role: driving Defence business growth and strategic customer relationsYou will be responsible for and drive business development and sales growth for Systematic’s SitaWare and IRIS defence solutions, with a strong focus … IRIS to communicate their value compellingly to defence audiencesproviding structured reporting and stakeholder updates to keep the business informed and alignedfeeding first-hand customer insights back into product development, directly influencing Systematic’s roadmapThe team: join our Defence Business Development organisationYou will become part of our Defence Business Development ...

transformation. You'll define the strategy, influence commercial outcomes, and collaborate across teams to deliver innovative cloud solutions that power businesses and drive real customer impact. You'll define and evolve the cloud infrastructure strategy, vision, and roadmap across public cloud, data centres, and on-premise environments … retirement-ensuring continuous improvement You'll drive commercial performance, including revenue growth, margin optimisation, and overall portfolio success You'll turn market trends, customer insights, and emerging technologies (like hybrid cloud and AI infrastructure) into actionable product strategies You'll build and manage a clear, forward-looking product roadmap ...

What You’ll Do The Director of AI sales owns the cross‐sell engine across the Simpro Group customer base. This leader builds, runs, and scales a team of Solution Specialists who carry quota, run high‐volume outbound and respond to inbound requests. They also partner with Account Managers … into revenue. Collaborate with Marketing on campaign plays and expansion initiatives. Work with Enablement on onboarding and ongoing training programs. Provide Product teams with customer insights and market feedback that influence roadmap priorities. Build and scale best practices: develop and document scalable sales playbooks, including discovery and call structures ...

Technology is seeking a Data Analyst focused on Loyalty & CRM to help us understand customer behaviour and drive engagement. You’ll analyse customer, transactional and marketing data and build actionable insights that influence campaigns and decisions. Based in our Woking hybrid setup, you’ll partner with Loyalty ...

doing so enhancing brand awareness and building a predictable sustainable pipeline of sales opportunities, from both outbound and inbound campaign activity, to drive customer acquisition. The role will be hybrid, working from the Comms365 office, home working and where required attending events. Basic Functions Develop and implement the marketing … company objectives Lead brand positioning, messaging, and go-to-market plans Oversee digital marketing, content, demand generation, PR, events, and campaigns Analyse market trends, customer insights, and competitive landscape Manage marketing budgets, forecasts, and ROI reporting Lead, mentor, and grow a high-performing marketing team Oversee agency, vendor ...

This role is responsible for adopting a consultative, solution-led sales approach, understanding customer challenges and strategic goals, and aligning SCG Cares technology solutions to deliver measurable value. The post holder will drive the growth of SCG Care by identifying, developing, and securing new business opportunities, while maximising revenue … strengthening relationships within existing customer accounts. Working with stakeholders at all levels, from operational teams to board-level decision-makers, the successful candidate will build long-term partnerships, expand market presence, and contribute to the continued growth and success of the business within a defined target sector. Experience selling ...

across Vesta’s portfolio companies. This leader will define and operationalise the commercial playbook for the group, bringing sophistication, consistency, and scalability to pricing, customer expansion, and revenue optimisation.The Group Director of Commercial Growth & Pricing owns the commercial engine room — ensuring that every Vesta business maximises revenue, margin … strategic thinking with hands-on execution, embedding commercial excellence in newly acquired companies and building a data-driven culture of pricing optimisation, upselling, and customer value creation.Key ResponsibilitiesCommercial Growth Leadership• Build and lead the group-wide Commercial Growth function, developing a high-performing team capable of supporting multiple business ...

transformation. You’ll define the strategy, influence commercial outcomes, and collaborate across teams to deliver innovative cloud solutions that power businesses and drive real customer impact.You’ll define and evolve the cloud infrastructure strategy, vision, and roadmap across public cloud, data centres, and on-premise environmentsYou … optimisation and retirement—ensuring continuous improvementYou’ll drive commercial performance, including revenue growth, margin optimisation, and overall portfolio successYou’ll turn market trends, customer insights, and emerging technologies (like hybrid cloud and AI infrastructure) into actionable product strategiesYou’ll build and manage a clear, forward-looking product roadmap with ...

intersection of business strategy and technical innovation. You'll team up with cross-functional developers, data engineers, and data scientists to uncover key customer insights, test bold hypotheses, and build the tools that empower our entire business to make smart, data-driven decisions. As one of our Senior Product … Analysts, you'll: deliver high quality analysis and recommendations to support the Product teams and help them achieve their objectives carry out customer journey analysis measure the impact of multi-channel strategies uncover and deliver insights through ad-hoc data exploration and visualisation collaborate with our data engineers ...

London for an applied data science role that emphasizes turning analytics into business impact. You will work across segmentation, propensity, personalisation, retention, forecasting and customer lifetime value with strong collaboration across teams. The role focuses on connecting rigorous analytics with business decisions, using customer, booking, digital and behavioural ...