126 to 150 of 500 Customer Insight Jobs in the UK excluding London

Head of Product, you are the voice, validator and external face of QUOODA. Engineering owns what gets built and why; you bring the customer and commercial judgement they need to make those decisions well, and you are accountable for ensuring the product meets the bar before it reaches customers. … your closest working relationships are with the CTO and Director of Engineering: you keep them unblocked, informed and well-connected to the commercial and customer context they need. You are the product's spokesperson externally to customers, to sales and new business, and to customer success ...

Head of Product, you are the voice, validator and external face of QUOODA. Engineering owns what gets built and why; you bring the customer and commercial judgement they need to make those decisions well, and you are accountable for ensuring the product meets the bar before it reaches customers. … your closest working relationships are with the CTO and Director of Engineering: you keep them unblocked, informed and well-connected to the commercial and customer context they need. You are the product's spokesperson externally to customers, to sales and new business, and to customer success ...

Distribution Network Operators (DNOs). An interest in LV networks and the challenges faced by DNOs is highly desirable. The role focuses on understanding customer needs, analysing product performance, and collaborating with engineering, operations, and commercial teams to deliver NPI:s and meaningful product improvements. The Product Manager provides … Product Manager as currently structured, with the reporting line reviewed periodically to ensure the best fit for the team and our priorities. Key Responsibilities Customer Insight & Market Understanding Develop strong understanding of customer needs, use cases, and operating environments through research and feedback. Monitor market trends, competitor ...

Role – Customer Communications Manager Location – Leeds Duration - 12 month FTC Salary - circa £45.000 In this role, you'll lead the communication strategy for Green Flag, ensuring our customer communications are clear, consistent and aligned to both business objectives and customer needs. You'll oversee communications across channels … with our products while meeting Consumer Duty requirements. A bit about the job: Working closely with product, business and engineering teams, you'll translate customer and business requirements into effective communication solutions, ensuring successful delivery and a seamless customer experience. You'll also lead the Rescue Customer ...

detective and an architect digging into data to find inefficiencies and design and implement scalable, tech forward solutions to elevate our customer experience.The Opportunity:Own the data behind our support operation, using customer contact trends and insights to identify patterns, opportunities and areas for improvement.Analyse how our teams … work to identify bottlenecks, improve efficiency and make better use of resources.Turn data and customer insight into practical process improvements that balance efficiency and cost savings with a great customer experience.Explore and implement AI, automation and new technology to help our support teams work smarter, while influencing ...

make machines do the heavy lifting About the role Reports to: Operations Manager (US Cards & Loans) As a Team Lead in Customer Operations, you will lead, coach, and develop a team of approximately 10 front-line agents responsible for delivering exceptional service and support to our US customers, across … Cards product. You will ensure the consistent achievement of key performance indicators (KPIs), use data and insight to foster continuous improvement, and champion initiatives that streamline processes and improve customer experiences. You will dedicate a substantial portion of your time (up to 30%) to identifying and supporting process ...

detective and an architect digging into data to find inefficiencies and design and implement scalable, tech forward solutions to elevate our customer experience. The Opportunity: Own the data behind our support operation, using customer contact trends and insights to identify patterns, opportunities and areas for improvement. Analyse … teams work to identify bottlenecks, improve efficiency and make better use of resources. Turn data and customer insight into practical process improvements that balance efficiency and cost savings with a great customer experience. Explore and implement AI, automation and new technology to help our support teams work ...

reusable platform capabilities that help Sage products respond to changing tax, compliance and regulatory obligations across multiple countries and markets. Our services power critical customer journeys across Sage's ecosystem and enable faster, more consistent delivery of regulatory change.As Product Manager for Regulatory Reporting & Filing, you will … critical set of platform services that support periodic tax reporting and filing obligations. You will work at the intersection of tax regulation, customer needs and engineering delivery, helping Sage customers meet statutory reporting obligations accurately and efficiently.This role is suited to an experienced Product Manager who is a proactive ...

Propositions Consultant Play a key role in shaping commercial insurance propositions and digital customer solutions 18-month fixed term opportunity supporting a major business transformation programme Hybrid 80% homeworking and 20% from Stratford upon Avon About the role Be part of one of the most ambitious transformation programmes … customers to do business with us. This key strategic programme is helping to build the foundations for sustainable growth, greater agility and enhanced customer experiences across the business. We are looking to recruit an experienced Propositions Consultant to support this major programme on an 18-month fixed term contract. ...

reusable platform capabilities that help Sage products respond to changing tax, compliance and regulatory obligations across multiple countries and markets. Our services power critical customer journeys across Sage's ecosystem and enable faster, more consistent delivery of regulatory change. As Product Manager for Regulatory Reporting & Filing, you will … critical set of platform services that support periodic tax reporting and filing obligations. You will work at the intersection of tax regulation, customer needs and engineering delivery, helping Sage customers meet statutory reporting obligations accurately and efficiently. This role is suited to an experienced Product Manager ...

meaningful outcomes. Are you an experienced Product Manager, Product Owner or product leader who thrives in technically complex environments? Do you enjoy understanding challenging customer problems, turning them into great product opportunities and helping teams build solutions that deliver genuine long-term value? This is an opportunity to take … over product strategy and will help determine what problems we should solve, why they matter and where we should invest. You’ll bring together customer insight, commercial opportunities, technical expertise and delivery experience to create a clear product direction. A key part of the role will be championing ...

Senior UX Designer, you will combine strategic UX thinking with hands-on design craft, leading the end-to-end experience from research and insight through user flows, wireframes,prototypesand high-fidelity UI. You will help define global UX principles while ensuring experiences are grounded in customer needs, businessobjectivesand … experimentationand data. This is an opportunity to help set the UX standard for a growing global ecommerce business whileremainingclose to the craft and measurable customer experience. RESPONSIBILITIES UX Design & Delivery Lead the end-to-end UX design process, from discovery and research through user flows, wireframes, prototypes, high-fidelityUIand ...

Line: Business Unit Manager This is a strong opportunity for a commercially driven sales account manager who wants to seek new and grow established customer relationships and make a visible impact. You will develop new business relationships, with the intent for you to take ownership of a small portfolio … manage and grow existing business across private sector organisations, education institutions and housing associations. You will focus on developing new relationships and strengthening customer relationships, re‐engaging underused accounts and identifying opportunities to expand the services and solutions delivered to each organisation. What you’ll do New business Seek ...

platform capabilities that help our client products respond to changing tax, compliance and regulatory obligations across multiple countries and markets. Our services power critical customer journeys across our client's ecosystem and enable faster, more consistent delivery of regulatory change. As Product Manager for Digital and Real Time … platform services that support real-time and near real-time tax reporting obligations. You will work at the intersection of tax regulation, customer needs and engineering delivery, translating evolving regulatory requirements into clear product direction, prioritised roadmaps and scalable services. This role is suited to an experienced Product Manager ...

incredibly exciting opportunity to genuinely influence what comes next. You’ll help shape how the business approaches client success, account growth and customer experience, while staying close enough to the customers and product to see the impact of your work. This is a part time role, offering … hands-on role and the successful candidate will be trusted to take real ownership of client relationships, with the aim of ensuring that all customer accounts are successful. Ideally, you will have previous SaaS experience and you will be a highly customer-focused individual, who enjoys owning ...

create the conditions for consistent sales performance. That means setting clear expectations, coaching the team, improving pipeline quality, holding people accountable and making sure customer conversations are focused on value, not features. You will work closely with BDMs and BDRs to strengthen prospecting, qualification, discovery, value selling, negotiation … close planning. You will also work with Marketing, Customer Success, Product, Revenue Operations and other commercial teams to improve sales execution and customer engagement. This role suits a sales leader who enjoys being close to the detail: pipeline reviews, opportunity inspection, coaching conversations, call feedback, performance routines ...

find out more about our hybrid working policy at https://jobs.coop.co.uk/hybrid-working-policy ). We're looking for a motivated, customer-focused CRM Adviser to join our Life Services Marketing team at Co-op during an exciting period of growth and investment in new technology. … Customer Relationship Management) plays an important role in helping us deliver personalised communications and experiences across our Insurance, Funeralcare and Legal Services businesses, supporting customers through some of life's most important moments. Why this job matters The right communication at the right time can make a real difference. ...

Lead - Retail (6-month FTC) The Role: We're looking for an experienced and commercially minded CRM Lead to take ownership of customer lifecycle communications and help deliver engaging, personalised experiences across every stage of the customer journey. This is a hands-on role, combining CRM strategy, automation … email marketing and customer insight to drive engagement, retention and commercial performance. Working closely with retail, e-commerce and marketing teams, the CRM Lead will play a key role in developing and optimising automated journeys, supporting membership growth and ensuring our CRM activity delivers a consistent omnichannel customer ...

defense meetings. He/she is in charge to work closely with Sales, BD, account teams and operations, by providing insights and strategy for customer solutions based on understood requirements across functions. **Responsibilities** * Lead Clinical FSP go-to-market activity by translating IQVIA’s FSP strategy, value proposition … differentiated capabilities into compelling customer-facing positioning, messaging and solution narratives.* Partner with Sales, Business Development, account teams and CFSP leadership to identify, shape and progress priority FSP opportunities from early engagement through RFI, RFP, proposal development and bid defense.* Support active and potential sales opportunities by providing ...

customers, this could be a seriously strong move. Infinitesima designs advanced metrology systems used by semiconductor customers around the world. We’re scaling, our customer base is growing, and we’re building a customer support function that can match the quality of our technology. This role sits … sharp end of that growth. You’ll be installing, commissioning, maintaining, upgrading and troubleshooting complex systems at customer sites worldwide. These are not simple plug-and-play products. You’ll be working across electromechanical systems, optics, software-controlled platforms and precision instrumentation, often where uptime really matters. ...

Proposition Marketing Partner closely with the Business Commercial Strategy & Propositions Manager to successfully launch new products, services, and commercial solutions. Develop compelling proposition messaging, customer value propositions and go-to-market strategies that clearly articulate our competitive differentiation. Account & Sector Campaigns : Develop targeted Account-Based Marketing (ABM) programmes focused … priority customers, strategic accounts, and high-value opportunities. Create sector-specific marketing campaigns for key industries including agriculture, hospitality, professional services etc. Use customer insight, market intelligence and commercial data to personalise marketing activity, strengthen engagement and improve the effectiveness of Business Services marketing. Sales Enablement ...

traditional banking. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We’re not about selling products - we want to solve problems … Product Design makes up over half of our design disciplines, working in tight-knit squads alongside research, product, engineering and data to solve real customer problems at scale. We design for the "magic moments" We’ve built a bank that feels human, not just functional. Our product ...

recruitment. Hornby is looking for an Ecommerce & Digital Product Manager to take ownership of Hornby.com and turn it into a significantly stronger engine for customer acquisition, conversion, retention and lifetime value. This is much more than website management. You’ll own the commercial performance, customer experience and digital … take the platform from planning and development through testing, migration and launch. Post-launch, you’ll lead a continuous optimisation programme driven by customer insight, analytics and commercial performance data. What you’ll do Own Hornby.com’s ecommerce strategy, performance and digital product roadmap. Lead the delivery ...

million customers. Our rapid expansion has been powered by consistently strong growth across diverse sales channels, the smooth integration of retailer acquisitions, and impressive customer retention. We continue to lead and redefine the energy market through innovative time-of-use tariffs and data-driven commercial strategies that transform … shifting consumption to greener, cheaper periods. Role Summary You will lead the GB Commercial Analytics pod, owning pricing operations, commercial reporting, and growth insight to drive sales, margin, compliance, and customer satisfaction. You will act as a strategic business partner to Commercial, Sales, Marketing and Energy Markets teams ...

role will help provide the glue that empowers the business to capitalise on the wide range of data assets and drive value from the insight we extract. We develop advanced and actionable data-driven insight to increase the efficiency of our whole organisation, increase customer lifetime value … improve customer experience, and open new business opportunities. You'll play a key role in shaping and enhancing our data platform, working across projects ranging from integrations with client systems and third parties through to the continuous enhancement of our data lakehouse, enabling both batch and streaming data capabilities. ...