26 to 50 of 179 Customer Insight Jobs in the UK excluding London

that’s transforming how energy retailers operate, innovate and manage at scale.We help retailers lower operating costs, improve billing accuracy for consumers, and enhance customer experience through automation and AI‐driven insight, all underpinned by modern, cloud‐native architecture.ENSEK is at an exciting inflection point as we scale … ability to build trust with finance professionals while delivering valuable, scalable software solutions.Key responsibilities:Own the strategy, vision and roadmap for Financial Assurance, using customer insight, commercial input and product data to continuously evolve priorities.Write high-quality product specifications and requirements that engineering teams can build from with ...

open to all locations across the UK. You will be responsible for Partnering senior commercial leaders to deliver people strategies that support business performance, customer outcomes and sustainable growth. Act as a trusted advisor on leadership effectiveness, organisational performance, culture, talent and capability. Build high-performing leadership teams that … change. Develop future leadership capability through robust succession planning, talent reviews and targeted development initiatives. Shape workforce and talent strategies that strengthen commercial capability, customer engagement and sales effectiveness. Create opportunities for Retail, Foodservice and Venus to share best practice, leadership approaches and customer insight, building stronger ...

Head of Customer Support - B2B SaaS Permanent Location: London/South East - Hybrid and remote working Salary: £80,000 - £90,000 (+ benefits) Travel: One week per month in Oslo, plus occasional travel to Sofia Key Skills: B2B SaaS, Customer Support Leadership, Zendesk, ITIL Service Management … Management The Opportunity We are recruiting a Head of Customer Support for a growing international B2B SaaS organisation that provides digital technology solutions to enterprise and public-sector customers. This is a high-profile leadership role with responsibility for developing a scalable, commercially aware customer support function across ...

transform how businesses work.This is a role for an experienced ERP consultant who wants more than project delivery. You’ll stay close to the customer, own the outcome and help businesses get genuine, lasting value from their ERP system.You’ll combine commercial insight, technical expertise and hands … problem-solving across the entire customer journey – from discovery and implementation to go-live, optimisation and ongoing success.Ready to own the outcome, challenge the status quo and make ERP genuinely work for the customer? Read on.The Role at a GlanceSenior ERP ConsultantUK Field-Based | Extensive UK Travel & Regular ...

transform how businesses work. This is a role for an experienced ERP consultant who wants more than project delivery. Youll stay close to the customer, own the outcome and help businesses get genuine, lasting value from their ERP system. Youll combine commercial insight, technical expertise and hands … problem-solving across the entire customer journey from discovery and implementation to go-live, optimisation and ongoing success. Ready to own the outcome , challenge the status quo and make ERP genuinely work for the customer? Read on . The Role at a Glance Senior ERP Consultant UK Field ...

Delivery and Technology teams, they lead product discovery, define the problem to be solved, clarify desired outcomes and support prioritisation decisions that balance customer value, commercial impact and strategic fit. The role partners closely with the Technical Product Owner to ensure opportunities are clearly understood, effectively shaped and translated … turning commercial, client and stakeholder requests into clear product opportunities, expected outcomes and measurable success criteria. Lead discovery and validation activities to understand customer needs, business value, market demand, risks, assumptions and constraints before opportunities move into delivery. Identify opportunities to evolve client-specific requirements into scalable product capabilities ...

seeking an experienced Product Manager to lead the strategy, development, and lifecycle of our video telematics products. In this role, you will combine customer insight, commercial awareness, and technical understanding to drive innovation across our camera, AI, and fleet safety platform offerings. You will work closely with engineering … data science, operations, sales, and customer success to deliver best-in-class solutions that improve driver safety, reduce risk, and deliver actionable intelligence to fleet operators. Key Responsibilities Product Strategy & Vision Develop and own the product roadmap for our video telematics portfolio—including connected cameras, AI-driven driver monitoring ...

strategy and roadmap priorities into compelling messaging and launch activity, partnering closely with Product, Sales, Incubation teams and Marketing to drive pipeline growth and customer adoption. You will combine market insight, commercial awareness and structured execution to ensure our products are positioned competitively and activated effectively in market. … creating differentiated value propositions, messaging frameworks and supporting content that clearly articulate our strengths in the market. You will define target segments, ideal customer profiles and buyer personas, ensuring consistency of messaging across regions and channels while supporting competitive intelligence activities. You will help other content teams in marketing ...

strong local presence and interesting global opportunities. Join us on this shared journey toward a brighter tomorrow.JOB PURPOSEWe’re looking for a high-impact Customer & Marketing Insights Lead to shape and deliver our EMEA insights strategy.This is a hands-on leadership role where you’ll turn complex, fragmented datasets … across customer, sales, pricing, product, and digital into clear, actionable insight that drives growth, margin improvement, and stronger customer engagement.You will combine advanced analytics, commercial thinking, and storytelling to influence real business decisions across a multi-market organisation.KEY RESPONSIBILITIESKey ResponsibilitiesDefine and deliver the EMEA customer & marketing ...

exciting opportunity to join at a pivotal stage in the company's analytics journey, playing a crucial role in transforming how marketing insight influences commercial decisions. Please note, this is not a reporting-focused role. Instead, you will combine hands-on analysis with leadership, driving the business beyond dashboards … data analysis 40% leadership and team development Key Responsibilities Lead and develop a high-performing Marketing Analytics team, fostering a culture of commercial insight and collaboration. Deliver commercially focused analysis covering customer behaviour, marketing performance, promotions and revenue growth. Identify and recommend opportunities to improve customer engagement ...

Fulltime | £56,755.00 - £66,215.00 (dependent on experience) Hybrid working (50% in OSHQ) Join our dynamic Products team The OS Product team uses market insight to turn OS's world-leading mapping and location capabilities into products and services that delight our customers and deliver our business strategy … product portfolios & services, identifying where we can create the most value for customers, and lead delivery from idea through to market. By combining market insight, product strategy and close collaboration with Data and Technology teams, we ensure our products are aligned to real customer needs, perform effectively through ...

Fulltime | 56,755.00 - 66,215.00 (dependent on experience) Hybrid working (50% in OSHQ)Join our dynamic Products team The OS Product team uses market insight to turn OS's world-leading mapping and location capabilities into products and services that delight our customers and deliver our business strategy … product portfolios & services, identifying where we can create the most value for customers, and lead delivery from idea through to market. By combining market insight, product strategy and close collaboration with Data and Technology teams, we ensure our products are aligned to real customer needs, perform effectively through ...

opportunity to join a growing analytics function where you will help shape the future of retail media performance measurement. Working at the intersection of customer insight, marketing analytics, and commercial strategy, you will deliver impactful analysis that influences decision-making and supports continued business growth. The Company They … well-established consumer-focused organisation with a strong customer base and a data-driven culture. Analytics plays a central role in how they understand customer behaviour, optimise marketing activity, and drive commercial performance. The business continues to invest in its retail media and customer analytics capabilities, creating ...

make a lasting impact. The Opportunity As Global Ecommerce Director, you will own the global ecommerce strategy, taking full accountability for online trading performance, customer experience and commercial growth across multiple international markets. This is a hands-on leadership role where you'll work at the intersection of ecommerce … technology, brand and customer, constantly identifying opportunities to improve conversion, optimise the customer journey and accelerate profitable growth. Shopify sits at the heart of the ecommerce ecosystem, and we're looking for a leader who understands how to maximise its capabilities, challenge convention and continually evolve the digital ...

make a lasting impact. The Opportunity As Global Ecommerce Director, you will own the global ecommerce strategy, taking full accountability for online trading performance, customer experience and commercial growth across multiple international markets. This is a hands-on leadership role where you'll work at the intersection of ecommerce … technology, brand and customer, constantly identifying opportunities to improve conversion, optimise the customer journey and accelerate profitable growth. Shopify sits at the heart of the ecommerce ecosystem, and we're looking for a leader who understands how to maximise its capabilities, challenge convention and continually evolve the digital ...

make a lasting impact. The Opportunity As Global Ecommerce Director, you will own the global ecommerce strategy, taking full accountability for online trading performance, customer experience and commercial growth across multiple international markets. This is a hands-on leadership role where you'll work at the intersection of ecommerce … technology, brand and customer, constantly identifying opportunities to improve conversion, optimise the customer journey and accelerate profitable growth. Shopify sits at the heart of the ecommerce ecosystem, and we're looking for a leader who understands how to maximise its capabilities, challenge convention and continually evolve the digital ...

Product Manager - Loyalty - Retail Sector My global retail client is looking for an experienced Product Manager to sit within their Customer & Loyalty function . You will be focused on customer retention, loyalty, and lifetime value by improving how customer data is captured, connected, and activated across … client's ecosystem. You will do this by driving the technology, data, and product capabilities that create personalised and engaging customer experiences across digital and in-real-life touchpoints. In order to separate yourself from a generic product manager our client ids looking for a candidate who has: Experience ...

focus on maintaining existing platforms. This role is about building something from the ground up. You'll shape how ELRIG generates commercial opportunities, manages customer relationships and uses technology, automation and data to support sustainable growth. Working across marketing, commercial and event operations, you'll implement CRM and marketing … automation platforms, improve customer journeys, strengthen lead generation and deliver valuable commercial insight. If you enjoy solving business challenges, connecting systems and creating smarter ways of working, this is a fantastic opportunity to make a lasting impact. What You'll Be Doing As our Commercial Growth Lead ...

ManagerAre you passionate about shaping how AI-powered and data-driven solutions are positioned, launched, and adopted in the market Do you enjoy turning customer insight and market intelligence into compelling go-to-market strategies that drive impact across a diverse product portfolio About our TeamLexisNexis Legal & Professional … powered, data-driven, and technology solutions are brought to market. Working across a portfolio of products, you will partner closely with Product Management, Sales, Customer Success, and Marketing teams to develop messaging, influence go-to-market strategy, and communicate customer value through every stage of the product lifecycle.ResponsibilitiesDevelop ...

Analyst Lancashire (Hybrid, 3 days in office) Up to £40,000 + Bonus + Benefits If you're passionate about conversion rate optimisation, digital customer experience, and using data to shape commercial decisions, this is an excellent opportunity to join a well-established eCommerce business. You'll play … role in driving online performance, influencing website improvements, and helping deliver a best-in-class customer journey through testing, insight, and experimentation. The Company This organisation is a recognised UK retail brand with a strong digital presence and a continued focus on enhancing the online customer experience. ...

maximize your work-life balance and flexibility through our Hybrid Work Model.Job DescriptionThis role is focused on growing our UK retail customer base by using data, insight and proven solutions to solve real commercial and operational challenges for retailers and FMCG partners.We are looking for a commercially strong … value.This is a consultative, value led sales role. It is less about high volume cold hunting and more about building trust, shaping opportunities through insight, and landing well evidenced deals that deliver measurable outcomes for customers..Key Responsibilities May Include:Develop and implement comprehensive business development strategies to achieve growth ...

setting regional sales strategy, leading the APAC team, developing people and delivering sustainable revenue growth across the APAC region.The role involves being a senior customer-facing representative of Roke and accountable for the performance, direction and governance of APAC business development and sales activity. The post holder will lead … progressed and converted into revenue while maintaining Roke’s position as a trusted partner to clients, partners and stakeholders. They will provide strategic direction, customer insight and leadership across sensing, communications, cyber and intelligence opportunities, ensuring Roke’s class-leading products and services are positioned effectively and consistently ...

experience. This is an exciting opportunity to shape the future of our products by helping AJ Bell better understand our customers and make smarter, insight-driven decisions that enhance their experience. Reporting to the UX Research Lead, you will lead complex, higher-risk, and strategically significant research across … proposition, working closely with Product Managers, UX Designers, and other stakeholders to uncover meaningful insight and shape decision-making. Working within an established UX Research function, you will contribute to a growing body of customer understanding while helping to raise the quality, consistency and impact of research through ...

go. If you love making a difference, you’ll love making it sparkle for millions of Very customers. This role spans our Digital Customer Experience and Marketing Tech functions: our Digital Customer Experience team owns the end-to-end journey across web and app, creating seamless, insight … designs, builds, integrates, and operates the technology that underpins our marketing strategy. Bringing together Product, UX, Research, Engineering, Delivery and BA expertise, we use customer insight and data to design, build and optimise intuitive, high-performing journeys that remove friction, improve engagement, and deliver measurable value. About ...

technology.As a Legal Engineer, you will act as the bridge between LexisNexis technology and the legal professionals who use it every day. Working alongside Customer Success and Account Management, you will lead workflow discovery sessions, design and implement AI-enabled solutions, and help customers realise measurable improvements in efficiency … current legal processes, identify pain points and define opportunities for AI-enabled improvement.Design, configure and deploy AI-enabled workflows and skills that align with customer processes and business objectives.Deliver targeted onboarding, enablement and adoption sessions tailored to different user groups and practice areas.Work alongside Customer Success to embed ...