26 to 50 of 74 Customer Insight Jobs in the UK excluding London

million customers. Our rapid expansion has been powered by consistently strong growth across diverse sales channels, the smooth integration of retailer acquisitions, and impressive customer retention. We continue to lead and redefine the energy market through innovative time-of-use tariffs and data-driven commercial strategies that transform … shifting consumption to greener, cheaper periods. Role Summary You will lead the GB Commercial Analytics “pod”, owning pricing operations, commercial reporting, and growth insight to drive sales, margin, compliance, and customer satisfaction. You will act as a strategic business partner to Commercial, Sales, Marketing and Energy Markets teams ...

failures across refrigeration, energy management, and BMS environments. Key Responsibilities Own the product vision, roadmap, and backlog for the ActiveFM platform. Translate business goals, customer needs, and operational requirements into clear, prioritised user stories. Ensure the platform is scalable, modular, and extensible to support multi-site, multi-tenant deployments. … Embed strong Voice of Customer insight into all product decisions through regular discovery and usability research. Deliver features that enable action, root cause analysis, and faster issue resolution-not just data visualisation. Oversee development of core capabilities such as compliance monitoring, energy analytics, asset management, and BMS monitoring. ...

accountable for product outcomes and product decisions across a hardware and software based portfolio, working in close partnership with Engineering (DOP) to balance customer value, commercial priorities and technical reality. The PLM is accountable for product scope, priority, lifecycle decisions and outcome-based acceptance. Engineering owns technical design … Make the final call on scope and priority after structured input from Engineering, Operations, Sales and Finance. Continuously adjust plans based on delivery learning, customer feedback, market change and technical discovery. Product Discovery, Definition & Requirements Create clear, high-quality product requirements that articulate what is needed and why, grounded ...

inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. Customer Engagements play a key role in delivering consistent and premium customer experience across Aristocrat’s CXS portfolio. This role focuses on strengthening relationships with … venues, improving customer satisfaction, reducing escalations, and supporting the adoption of Aristocrat’s key products through proactive engagement and structured communication. Working closely with the Customer Engagement Manager, this position partners with internal teams across Sales, Operations, and Product to ensure our customers are supported, heard, and continually ...

umbrella and contractor payroll technology, supporting the UK temporary labour market at scale. The business is recognised for its compliant payroll solutions, strong customer service culture and robust systems designed for high-volume contractor engagement. With a reputation built on service quality, compliance and operational excellence, the organisation continues … grow by delivering an exceptional customer experience. The Role An opportunity for an experienced Customer Success Manager to join a specialist payroll technology business in a pure implementations and customer experience role. You will lead client onboarding and implementations, ensuring customers experience a smooth, compliant and well ...

Customer Success Manager you will ensure that new customers are on boarded successfully, existing customers continue to realise value, and that the platform becomes a core operational system across our UK customer base. Client Details My clients is a Scandinavian tech business on a mission to disrupt … years, the company successfully entered the UK market over a year ago and have been successfully winning market share ever since. Description The Customer Success Manager will have the following key responsibilities: Implementation & System Migration Lead on boarding of new customers in the UK Drive structured implementation processes with ...

driving revenue, conversion, and profitability. This is a hands-on role in a growing team. In this role, you will combine data, market insight, and customer understanding to improve category performance end-to-end while working cross-functionally with Product, Marketing, Clinical, and Operations. If you thrive … Experience and Conversion Define what the patient experience must deliver to win in each category: journey flow, content, clinical pathways, messaging, and UX Obtain customer insights to understand patients needs, desires and current experience with Evaro as relates to the relevant categories Direct Clinical Specialists on category-specific clinical ...

Markerstudy Group for a Data Science Analyst. You will be responsible for providing data science and analytics solutions to support our strategic roadmaps and customer propositions. Working with a variety of teams and stakeholders, you will have strong communication skills allowing the business to adopt and embed your findings. … role works closely with a wide range of internal and external stakeholders, delivering data products, insights, and analytical services across pricing, partnerships, IT, insurers, customer insight, digital, marketing, and contact-centre teams This is a great opportunity for you to accelerate your career in Data Science ...

delivery and client engagement. The Company We are a data and analytics consultancy that combines large scale proprietary data with advanced analytics and insight delivery. We develop and maintain our own data and analytics products, supporting clients with customer insight, predictive modelling, and commercial decision making. … clients to understand business challenges and define analytical requirements Lead data discovery, exploration, and analysis across multiple datasets Analyse complex data to create meaningful insight Build reports and dashboards that clearly communicate findings to stakeholders Present insights and recommendations, translating technical analysis into commercial outcomes Contribute to a range ...

that drive commercial decisions , not just experimentation? I'm hiring for a Data Scientist to join a leading data and analytics consultancy working across customer insight, marketing, and predictive modelling. This is a brilliant opportunity to work on high-impact data products , combining advanced analytics, business understanding … well-established data consultancy that sits at the intersection of data provision, analytics, and product development . They work with high-volume customer data across sectors like utilities, telecoms, financial services, and charities - using data to solve real commercial problems and drive better decisions. They've built ...

central to commercial performance. You will have clear ownership, visible influence, and the opportunity to drive measurable gains across retention, repeat purchase, and customer lifetime value in a business scaling at pace. The Company They are a science led, direct to consumer health and wellness business with a strong … subscription and repeat purchase model. The company operates in a high growth category and has built a sizeable and loyal customer base. CRM plays a critical role in their growth strategy, with a strong focus on long term customer relationships, product engagement, and lifetime value. The business ...

electromechanical solutions provider is expanding its commercial team to support continued growth across the Midlands region. This role has been created to strengthen customer relationships, increase design-in activity and drive revenue growth across an already successful territory. Operating within the electronic components and OEM market, the business supplies … solutions, thermal management, connectivity and electromechanical technologies. The organisation works closely with engineering and procurement teams to support innovative product development and long-term customer projects. Job Overview A Business Development Manager is required to manage and grow an established Midlands territory within the electronic components and technical sales ...

pivotal moment where strategic freedom, commercial ambition, and deep market need converge. We’re looking for someone who combines sharp business thinking with customer obsession, and who thrives in an environment where ideas turn into outcomes, quickly. The certification portfolio sits at the heart of our client value proposition … innovation-oriented business. You’ll have direct access to the executive leadership team and investors. End-to-end ownership: From proposition design to customer journey and go-to-market. You’ll be accountable for delivering real impact, not just features. What you’ll be doing: Own and drive ...

sectors such as utilities, telecommunications, financial services and the not for profit space. Their work focuses heavily on predictive modelling to improve marketing effectiveness, customer insight and engagement strategies at scale. The Role As a Data Scientist, you will be responsible for designing, building and refining models aligned … cases take ownership of projects end to end. Key responsibilities include: Building and training predictive models to solve real commercial problems, most commonly around customer behaviour and engagement. Leading data discovery sessions with client stakeholders to understand objectives, constraints and available data. Analysing large datasets to uncover patterns ...

Product Manager at Heywood, you will own all aspects of the proposition of our low code/no code decision engine called Idiom. Combining customer insight, commercial thinking and cross-functional coordination to deliver Heywood’s strategy and growth. You will do this by aligning Idiom’s vision … realise growth opportunities. Key roles and responsibilities are: Define the long-term direction of Idiom, aligning it to Heywood’s business plan Discover customer needs, market trends and competitive landscape Translate customer needs into a clearly defined and easily understood Idiom solutions Create compelling pitch decks and demonstrations ...

detail - Talking to customers, Running discovery sessions, Prototyping ideas rapidly using AI tools, Designing workflows and shaping product experiences. The customer is at the heart of this company and there will be regular international travel, with several trips per quarter to see key customers to have that direct exposure … product leader who prefers doing and thrives in fast-moving environments, wants to build something meaningful impacting on a sector and the customer then this is the role for you. In this role you will: Own and evolve product vision and roadmap Lead end-to-end product lifecycle: discovery ...

setting product vision, leading end-to-end product lifecycle delivery, and representing solutions in client engagements across European markets. You will translate market and customer insight into a roadmap that drives adoption, revenue and growth. What you’ll do Portfolio Strategy & Roadmap – Own and evolve a product vision … balancing near-term priorities with longer-term strategy. Identify gaps in the current offering and lead development of new capabilities that deliver business and customer value. Stay abreast of industry trends, standards, competitive offerings and emerging needs; translate insight into differentiated features Commercial Ownership & Growth – Lead or support ...

experiences across a growing online platform. This is a fantastic opportunity to join a fast moving team where you'll have genuine influence over customer journeys, website experience and digital optimisation initiatives. The Opportunity You'll play a key role in improving and evolving web experiences, creating intuitive journeys … that not only look great but also drive performance. Working closely with ecommerce and wider business teams, you'll support projects focused on usability, customer engagement and conversion improvements. Key responsibilities include: * Designing user journeys and web experiences across landing pages, navigation and digital features * Creating wireframes, prototypes ...

events and exhibitions to generate new business opportunities Maintain accurate CRM records (Salesforce) and provide reliable pipeline forecasting Monitor market trends, competitor activity, and customer insights Work closely with marketing and internal teams to support lead generation and onboarding Ensure smooth handover of new customers to account management teams ...

platforms Structure content for discoverability and retrieval Track performance and continuously optimise content based on data Thought leadership & narrative development Translate product capabilities, customer insights, and market trends into clear, compelling narratives Develop strong points of view on the category and where it's going Partner with internal SMEs ...

support the development and launch of new solutions across the business. This is a fantastic opportunity for somebody who enjoys combining commercial thinking, customer insight and cross-functional collaboration to bring new propositions to market within a highly respected pensions business. The organisation has built a strong reputation … delivering innovative software and data solutions that help pension providers, businesses and third parties improve customer and member experiences throughout their financial journeys. With continued investment in growth, technology and innovation, they are now looking for somebody who can play a key role in shaping future proposition strategy. ...

Bernicia is offering a fantastic opportunity to join its Customer Insight & Engagement team as a level 4 Data Analyst Apprentice. You will explore the story behind the numbers, collecting, analysing and interpreting data supporting the business to make informed decisions. Role You'll receive training and support from … Closing Date Monday, 1st June 2026 Start Date Tuesday, 1st September 2026 Desired Skills Communication skills IT skills Attention to detail Organisation skills Customer care skills Problem solving skills Presentation skills Number skills Analytical skills Logical Team working Initiative Qualifications - 2 A-Levels, Maths being one of them ...

system, and embedding effective, consistent use across teams. They will also maximise the potential of Dynamics 365 and the accompanying digital marketing platform, Customer Insights, to create accurate supporter segments for effective mail and email campaigns. Salary: £37,924 per annum (FTE, pro-rata for a part-time role ...

Customer Insights Analyst £45,000 - £50,000 + bonus + strong pension Hybrid - West Midlands (1x day per week) This is an opportunity to join a growing customer analytics function at a pivotal time, where data plays a central role in shaping customer communications and commercial decision … technical expertise with real business impact across multiple product areas. The Company They are a well-established UK financial services organisation with a strong customer-first culture and a reputation for high-quality service. Data and analytics are a strategic priority, with ongoing investment in modern platforms, tools ...

Drive real-time data and self-serve data initiatives Build business cases and shape commercially focused data solutions Focus areas include churn, profitability, and customer insight The Requirements Previous experience as a Data Product Manager Strong stakeholder management and communication skills Experience working with modern cloud data platforms ...