51 to 70 of 70 Customer Insight Jobs in the UK excluding London

will own one or more critical products or features within a complex environment, leading strategy, execution, and commercial outcomes. This role brings together customer insight, data-driven decision-making, and cross-functional leadership to deliver impactful solutions. You will also support the growth of product talent while influencing … senior stakeholders and shaping product direction. Responsibilities Develop deep understanding of customer needs, use cases, and industry trends Use analytics, data, and market insights to shape and validate product strategy Lead hypothesis-driven testing approaches, including experimentation and A/B testing Own product roadmap, strategy ...

Working closely with Creative, Games, Platform and Technology teams, you will act as the educational lead within the product development process. You will translate customer needs, educational research and market opportunities into clear product priorities and engaging learning experiences. You will work with a truly inspirational leadership team … literacy approaches and recognised intervention practice. Partner with Platform and Technology teams to improve reporting, learner insights and usability for teachers and schools. Translate customer feedback, educational research and market opportunities into clear product priorities. Balance educational impact, learner engagement, technical feasibility and commercial objectives. Contribute to roadmap planning ...

Working closely with Creative, Games, Platform and Technology teams, you will act as the educational lead within the product development process. You will translate customer needs, educational research and market opportunities into clear product priorities and engaging learning experiences. You will work with a truly inspirational leadership team … literacy approaches and recognised intervention practice. Partner with Platform and Technology teams to improve reporting, learner insights and usability for teachers and schools. Translate customer feedback, educational research and market opportunities into clear product priorities. Balance educational impact, learner engagement, technical feasibility and commercial objectives. Contribute to roadmap planning ...

rollout of D365 sales and other key digital CRM projects. In this role, youll use Microsoft Dynamics 365 to help deliver global email customer journeys that drive engagement, re-engagement and retention across multiple audiences. Company Benefits: Annual Leave 25 days plus bank holidays. Additional Annual Leave Pension Scheme … Accessories Purchases Company benefits platform, allowing discounts with multiple vendors. Duties and responsibilities include: Rollout of D365 sales in exports Data management in customer insight Operation support tasks in D365 sales Managing mew D365 sales projects. Testing emails Campaign creation in marketing Event app management Supporting ...

Identify and deploy AI solutions across marketing and commercial functions. Examples include: AI agents, work ow automation, lead intelligence, reporting automation, content support and customer insight extraction Funnel Intelligence - Identify bottlenecks and optimisation opportunities and continuously monitor and improve: Lead MQL MQL SQL SQL Opportunity Opportunity Closed ...

existing underwriting capabilities. By utilizing a mix of new and existing data, you will identify ways to improve predictive power and generate high-impact customer insights. What you’ll do Lead the development of next generation deep learning approaches to advance our current underwriting models, to ensure that ...

setting product vision, leading end-to-end product lifecycle delivery, and representing solutions in client engagements across European markets. You will translate market and customer insight into a roadmap that drives adoption, revenue and growth. What you’ll do Portfolio Strategy & Roadmap – Own and evolve a product vision … balancing near-term priorities with longer-term strategy. Identify gaps in the current offering and lead development of new capabilities that deliver business and customer value. Stay abreast of industry trends, standards, competitive offerings and emerging needs; translate insight into differentiated features Commercial Ownership & Growth – Lead or support ...

Solid product management experience, experience in B2B SaaS, workflow software, or technology-enabled services a bonus Strong discovery instincts and the ability to turn customer insight into product direction A knack for mapping a real-world business process and seeing where automation creates value Technical fluency and confidence ...

Customer Insights Analyst £45,000 - £50,000 + bonus + strong pension Hybrid - West Midlands (1x day per week) This is an opportunity to join a growing customer analytics function at a pivotal time, where data plays a central role in shaping customer communications and commercial decision … technical expertise with real business impact across multiple product areas. The Company They are a well-established UK financial services organisation with a strong customer-first culture and a reputation for high-quality service. Data and analytics are a strategic priority, with ongoing investment in modern platforms, tools ...

Customer Experience Optimisation Manager Remote-first (UK) | 1-2 days a monthUp to £60,000 We're looking for a Customer Experience Optimisation Manager to take ownership of the end-to-end customer journey across multiple digital brands. This is a high-impact role, focused on improving … conversion, retention, and overall customer experience through experimentation, insight, and innovation. The Role You'll be responsible for defining and delivering the CX optimisation strategy, working cross-functionally to continuously improve digital performance. Key responsibilities include: Owning and optimising the full digital customer journey , with accountability ...

high‐quality demos and maintain rigorous forecasting discipline Consistently exceed quarterly revenue commitments while protecting deal velocity Influence product and GTM direction based on customer insights Maintain meticulous CRM hygiene and operate with a data‐driven mindset 5+ years selling SaaS solutions, ideally involving layered enterprise buying groups ...

Senior CRM Analyst £50,000 - £55,000 Handforth, Stockport This is an opportunity to shape how a large customer-focused organisation uses data to drive marketing performance. The role blends hands-on analytics with strategic influence, offering visibility across senior stakeholders and the chance to directly impact customer engagement and commercial outcomes. THE COMPANY They are a well-established, customer-centric business with a strong digital presence and a focus on delivering exceptional customer experiences. Data sits at the core of their marketing strategy, and they continue to invest in analytics capabilities to deepen customer ...

lead conversion rate optimisation across our eCommerce brands, Wholesale Domestic and Top Radiators. You'll own the CRO strategy, identify opportunities to improve customer journeys, and drive measurable growth in conversion rate, AOV, and overall website performance. Key Responsibilities Own and deliver the CRO roadmap across both websites. Analyse … customer behaviour and identify conversion barriers. Plan, execute, and evaluate A/B and multivariate tests. Use analytics and customer insights to drive optimisation decisions. Define UX, content, and functionality requirements to improve performance. Monitor and report on key KPIs including conversion rate, funnel performance, and AOV. Collaborate ...

across the business. Design and implement effective data architecture, modelling and master data solutions that create a single, reliable foundation for reporting, analytics and customer insight. Enable seamless data flow across systems through modern integration approaches, helping the organisation unlock greater value from its data and improve operational efficiency. … delivery of strategic transformation programmes. Provide data architecture leadership across complex change initiatives, influencing stakeholders, resolving challenges and delivering high-quality solutions that enhance customer outcomes and long-term business value. What You’ll Bring You’ll have experience working collaboratively with Data Engineering, Architecture and Technology teams ...

shaping solutions, and working directly with customers to bring their ideas to life? If you thrive at the intersection of technology, process design, and customer delivery, this role offers the perfect blend. This is a hands-on, customer-facing role where you’ll act as the bridge between … customer needs and the platform’s technical capabilities. You’ll work closely with Sales, Product, and Development teams to shape solutions, design workflows, and ensure customers achieve measurable value from the platform. Pre-Sales & Solution Design: Work with the sales team to understand customer requirements to help shape ...

shaping solutions, and working directly with customers to bring their ideas to life? If you thrive at the intersection of technology, process design, and customer delivery, this role offers the perfect blend. This is a hands-on, customer-facing role where you’ll act as the bridge between … customer needs and the platform’s technical capabilities. You’ll work closely with Sales, Product, and Development teams to shape solutions, design workflows, and ensure customers achieve measurable value from the platform. Pre-Sales & Solution Design: Work with the sales team to understand customer requirements to help shape ...

Dubbing platform - initially focused on internal production workflows that power our dubbing operations, with a clear path to commercialisation as a customer-facing product as part of our AI-Native content orchestration platform. This role is central to our objective of scaling high-quality dubbing at speed and volume … delivering a platform that streamlines dubbing production, quality review, and content delivery workflows - leveraging AI to enhance speed, accuracy, and scalability across a global customer base. Experience in AI-driven product development, media workflows, or content localisation will be a strong advantage. About Product & Technology Product & Technology plays ...

Join our team at Concentrix, supporting a leading telecommunications provider. As a Customer Sales Advisor, you'll manage inbound calls from customers nearing contract end dates and also handle leads from service teams. Your role focuses on retaining and enhancing customer relationships through effective questioning and upselling additional … products. Key Responsibilities: Customer Engagement & Retention: Deliver exceptional support by understanding customer needs during contract renewals and building long-term relationships. Sales & Upselling: Utilize effective questioning to identify opportunities and recommend additional products, enhancing customer experience. Lead Management: Actively contact customers using leads generated by the service ...

gather requirements and provide technical expertise Qualifications Minimum 3 years of experience in developing and implementing Microsoft Dynamics 365 Power Platform solutions; across Customer Engagement (Sales and Customer Insights) as a minimum Proficiency in Microsoft Dynamics 365 Power Platform development, across BPF’s, plugins, workflows, cloud flows ...

senior legal stakeholders to unpack complex challenges and shape confident, value‐led decisions? Do you thrive in a consultative role where legal expertise, commercial insight, and technology come together to influence enterprise outcomes? About our Team LexisNexis Legal & Professional, which serves customers in more than 150 countries with … model creators for each individual legal use case. About the Role LexisNexis is evolving how legal work is delivered, using technology and insight to support law firms and in‐house legal teams. We are looking for a Strategic Business Development Lead, to work closely with our sales teams ...

product strategy and roadmap, ensuring alignment with the company's growth objectives and long-term vision. Drive measurable improvements across product selection, pricing competitiveness, customer conversion, and fulfilment & delivery performance to maximise marketplace success. Lead the development of scalable marketplace capabilities, including seller onboarding, catalogue integration, pricing and promotional … tools, and logistics solutions. Design product prototypes, define requirements, manage testing and launches, ensuring solutions meet business objectives and customer expectations. Partner closely with commercial, technology, and operations teams to build a best-in-class marketplace platform that enhances both merchant and customer experiences. Collaborate with global leadership ...

proactive prospecting, consultative selling, and strategic relationship building across Managed Service Providers (MSPs) and enterprise organisations. You will use your ITSM expertise to understand customer challenges, articulate value, and position our solutions as a trusted extension of their IT operations. This is a great opportunity to join a fast … approach Leverage CRM and sales tools such as HubSpot, Salesforce, and LinkedIn Sales Navigator Solution Sales & Deal Management Lead discovery sessions to understand customer ITSM challenges and requirements Deliver tailored demos, presentations, and proposals aligned to business needs Manage complex, multi-stakeholder sales cycles effectively Own the full sales ...

purpose: As a Solutions Engineer, you will play a pivotal role in the success of Becrypt, bridging the gap between technical delivery and customer satisfaction. You will be the key technical point of contact for customers throughout the engagement. The role involves collaborating with customers and partners to design … implement, and optimise solutions, while also providing training and consultancy, and support. Your feedback and customer insights will contribute to the product development lifecycle, ensuring our suite of products are continuously meeting the customer and market demands. We are looking for a proactive self-starter who thrives ...

week onsite Up to £65,000 This is an exciting opportunity to take on a senior, high impact analytics role combining hands on customer and marketing analytics with the chance to shape thinking around measurement and effectiveness. You will work with well known consumer brands, contribute to strategic conversations … consumer facing brands better understand their audiences and improve campaign performance. Their work brings together data, marketing, and technology to deliver targeted communications, richer customer insights, and measurable commercial outcomes. You will join a collaborative analytics team that partners closely with internal teams and client stakeholders across digital media ...

Managers, you'll help shape products from discovery through to delivery, working closely with Engineering, Design, and a range of business stakeholders to ensure customer needs are translated into valuable product outcomes. The role focuses on supporting discovery, maintaining a high-quality product backlog, and helping deliver successful product … delivery of product initiatives while gaining exposure to the wider product life cycle. Your responsibilities will include: Supporting product discovery through customer research, interviews, and analysis. Helping define user needs, personas, and customer journeys. Writing and refining user stories with clear acceptance criteria. Maintaining a well-prioritised product ...