51 to 75 of 179 Customer Insight Jobs in the UK excluding London

infrastructure. Drive the adoption of next-generation technologies and help define future capability roadmapsHigh-Impact, High-Visibility Role - work at the heart of strategic customer engagement, leading complex capture activities and partnering with senior decision-makers across UK Government, the MoD and industryCutting-Edge Radar Innovation - join a global … integrated air defence domainsOur OpportunityReporting to the Sales Director (AOW), you will be responsible for driving order intake growth, maximising GMOI and strengthening customer satisfaction across the UK market. You will identify, qualify and mature strategic opportunities, undertake detailed customer mapping using the Blue Sheet methodology (or equivalent ...

infrastructure. Drive the adoption of next-generation technologies and help define future capability roadmapsHigh-Impact, High-Visibility Role - work at the heart of strategic customer engagement, leading complex capture activities and partnering with senior decision-makers across UK Government, the MoD and industryCutting-Edge Radar Innovation - join a global … integrated air defence domainsOur OpportunityReporting to the Sales Director (AOW), you will be responsible for driving order intake growth, maximising GMOI and strengthening customer satisfaction across the UK market. You will identify, qualify and mature strategic opportunities, undertake detailed customer mapping using the Blue Sheet methodology (or equivalent ...

infrastructure. Drive the adoption of next-generation technologies and help define future capability roadmapsHigh-Impact, High-Visibility Role - work at the heart of strategic customer engagement, leading complex capture activities and partnering with senior decision-makers across UK Government, the MoD and industryCutting-Edge Radar Innovation - join a global … integrated air defence domainsOur OpportunityReporting to the Sales Director (AOW), you will be responsible for driving order intake growth, maximising GMOI and strengthening customer satisfaction across the UK market. You will identify, qualify and mature strategic opportunities, undertake detailed customer mapping using the Blue Sheet methodology (or equivalent ...

solutions, including Lexis+ AI and Protege, our personalised AI assistant designed specifically for legal professionals.This is a newly created role where you'll combine customer insight, market intelligence and commercial strategy to influence how one of the world's leading legal technology companies wins in the market. … identify growth opportunities, shape go-to-market strategy, and align teams across product, sales, marketing and customer success to accelerate adoption of AI-powered legal solutions.Why This Role Play a key role in the AI transformation of the legal industryShape the growth strategy for market-leading legal technology ...

client is one pf the largest banks in the UK, As part of their ongoing digital transformation, they are investing heavily in creating seamless, customer-centric experiences across their products and services. An exciting opportunity has arisen for a Content/Experience Designer to join the team, working within … clear, user-focused content and experiences for employer-facing digital journeys. Work within agile, multidisciplinary product teams to define priorities, shape solutions, and deliver customer value. Create and maintain content designs and user journeys using Figma. Collaborate closely with UX Designers, Researchers, Service Designers, Product Owners, and Engineers. Facilitate ...

ecommerce products within Centrica Home, our B2C retail division. Your focus will be on driving commercial performance while improving the end-to-end customer journey, working closely with digital, commercial and marketing teams to increase conversion and customer satisfaction. About the role You'll own the ecommerce performance … your product area, using data and customer insight to continuously improve digital journeys and content. You'll set clear goals and roadmaps, test and learn at pace, and balance customer needs with commercial outcomes. Key responsibilities include: Owning ecommerce performance, with a focus on acquisition, retention ...

environment that drives us toward our mission.Inspired to make a difference, we are committed to solving the world’s toughest problems. Passionate about customer success by being determined to understand and respond to our customers’ needs as if they were our own. United as a team, we are bound … specialists and strategic partners to identify, qualify, shape and win new business aligned to Leidos' growth strategy.Success in this role will require a collaborative, customer-first approach, helping colleagues succeed across the sector as well as delivering against your own opportunity objectives.The Role You Will PlayAs part ...

EMEA Customer & Marketing Insights Lead Warwick (Hybrid – 3 Days Office/2 Days Home) £55,000 - £65,000 + 8% Bonus + Excellent Benefits If you enjoy turning data into decisions, influencing business strategy and seeing your work make a genuine commercial impact, this could be the opportunity … This isn't a role where you'll simply produce reports. You'll help shape the future direction of a global business by uncovering customer trends, identifying opportunities for growth and giving senior leaders the insight they need to make better decisions. You'll work with colleagues across ...

looking for a Product Manager to join the Tote and play a pivotal role in shaping and improving the customer experience across our digital products. In this role, you will drive key growth initiatives from early problem validation and ideation through to development, launch, and ongoing optimisation. You will … experiences that make the most of the Tote’s unique proposition.Working closely with the wider Product and Commercial teams, you’ll influence strategy, champion customer needs, and help drive adoption and engagement across our full suite of products.What you’ll be doing:You will work with the CTPO, Product ...

experienced Product Manager who enjoys working collaboratively with multidisciplinary teams to define product strategy, shape roadmaps, and deliver successful digital solutions. You are customer-focused, commercially aware, and thrive in Agile environments. You are confident engaging with stakeholders at all levels, making informed decisions based on user needs, business … clear product vision and strategy aligned with user and client business objectives. Developing, maintaining and prioritising the product roadmap to maximise business and customer value. Managing and prioritising the product backlog, ensuring work is clearly defined and understood by delivery teams. Working closely with Business Analysts, User Researchers ...

growing digital platform. You'll work at the heart of product decision-making, driving experimentation, influencing roadmap priorities, and uncovering insights that directly impact customer acquisition, activation, and retention. The Company They are a high-growth, consumer-focused technology business with a strong product-led culture and an expanding … international customer base. Data plays a central role in how they build products, improve customer experiences, and drive commercial outcomes. With significant investment in analytics, experimentation, and innovation, they offer an environment where analytical thinking is genuinely valued. The organisation operates with a remote-first mindset and prioritises ...

growing digital platform. You'll work at the heart of product decision-making, driving experimentation, influencing roadmap priorities, and uncovering insights that directly impact customer acquisition, activation, and retention. The Company They are a high-growth, consumer-focused technology business with a strong product-led culture and an expanding … international customer base. Data plays a central role in how they build products, improve customer experiences, and drive commercial outcomes. With significant investment in analytics, experimentation, and innovation, they offer an environment where analytical thinking is genuinely valued. The organisation operates with a remote-first mindset and prioritises ...

growing digital platform. You'll work at the heart of product decision-making, driving experimentation, influencing roadmap priorities, and uncovering insights that directly impact customer acquisition, activation, and retention. The Company They are a high-growth, consumer-focused technology business with a strong product-led culture and an expanding … international customer base. Data plays a central role in how they build products, improve customer experiences, and drive commercial outcomes. With significant investment in analytics, experimentation, and innovation, they offer an environment where analytical thinking is genuinely valued. The organisation operates with a remote-first mindset and prioritises ...

growing digital platform. You'll work at the heart of product decision-making, driving experimentation, influencing roadmap priorities, and uncovering insights that directly impact customer acquisition, activation, and retention. The Company They are a high-growth, consumer-focused technology business with a strong product-led culture and an expanding … international customer base. Data plays a central role in how they build products, improve customer experiences, and drive commercial outcomes. With significant investment in analytics, experimentation, and innovation, they offer an environment where analytical thinking is genuinely valued. The organisation operates with a remote-first mindset and prioritises ...

product performance . You'll play an important role in supporting the commercial performance of Asset Finance, Real Estate Finance and Savings propositions, using customer insight, market intelligence and data to help shape pricing decisions, improve profitability and support sustainable growth. The role combines product management, pricing, commercial … analysis, performance insight and stakeholder management , working closely with Finance, Treasury, Marketing, Credit Risk, Compliance, IT, BI and Transformation teams. What you'll be doing Support pricing strategy across lending and savings products through analysis, recommendations and delivery of agreed pricing changes. Lead the implementation of deposit rate changes ...

propositions. Generate competitor intelligence which influences; product and commercial strategy, pricing models and product launches. Partner cross-functionally across executive leadership to ensure customer and market insight shapes proposition development and roadmap priorities. Create compelling sales enablement, value propositions and competitive messaging that helps to stand … strong track record of developing product positioning, competitive strategy and GTM plans for SME and enterprise software. Experience influencing senior stakeholders and translating customer insight into commercial outcomes. ...

contribute directly to the codebase. You will help establish strong engineering standards, encourage innovation and ensure solutions are both technically robust and aligned with customer needs. Key Responsibilities: Lead, support and develop a team of software engineers and QA professionals, creating an environment focused on collaboration, learning and high … adopt AI development tools in a practical, secure and responsible manner. Maintain a strong focus on the end user, ensuring software solutions address genuine customer needs and deliver measurable value. Use customer feedback, product information and available data to influence technical and design decisions. Work alongside product ...

future of StepChange. Created as part of our new Executive Operating Model, this newly created Executive role brings together product strategy, service innovation, client insight, analytics and growth under one executive leader. You'll shape how our products and services evolve, ensuring they continue to meet changing client needs … strategic ambitions. You'll lead the full product and service lifecycle, balancing innovation with operational excellence to ensure our services remain relevant, accessible, insight-led and financially sustainable. From the evolution of our core debt advice service through to digital journeys, new propositions and future service models ...

work closely with customers, engineering, design and commercial teams to shape product strategy, define road maps and deliver products that solve real customer problems. The Role You'll be responsible for owning a product area from discovery through to delivery, using customer insight, market analysis and data … deliver measurable business outcomes. Working within a collaborative product team, you'll: Define product vision and road map for your product area Lead customer discovery and gather feedback to inform product decisions Own and prioritise the product backlog Work closely with engineering teams throughout delivery Define product requirements, user ...

never the limit. The role: Senior Product Designer You'll be part of the & App team within the Commercial directorate, creating innovative, effective and customer-focused digital experiences across British Airways' core digital channels. This team plays a vital role in shaping how millions of customers research, book … Drive adherence to design processes and quality standards across multiple product teams Mentor more junior design colleagues Ensure consistency across the wider customer experience Support delivery partners in adhering to processes, timelines and quality standards Design intuitive and effective product experiences informed by customer insight, data ...

focus on gathering consensus on the way forward and aligning teams behind a clear strategy that makes the experience straightforward for the customer at every step.Working across matrix teams in engineering, design, data, and operations, you'll turn tricky challenges into clear roadmaps. You'll rely on evidence over … opinion, prioritise ruthlessly, keep work moving when delivery gets blocked, and balance customer needs with commercial goals.Navigating ambiguity – taking open-ended product challenges, shaping a clear vision, prioritising the right problems, and setting an achievable directionChampion of the customer – integrating user journeys, data, and insight into decision ...

Hertfordshire HQ, but will also have responsibility for teams based in Lowestoft, Suffolk and Maiden Newton, Dorset. The role known internally as the National Customer Operations Manager, is a permanent, hybrid working role (3 days a week in the office) with the requirement to travel to our other … sites from time to time. You'll be responsible for ensuring customer orders and quotations are processed accurately, efficiently and consistently, delivering an outstanding experience for our customers while supporting the commercial success of the business. This is more than a customer service role. We're looking ...

environmentExperience in delivering solution architecture within an organisation’s sales and/or service functions, leveraging the following Microsoft Dynamics 365 modules:Sales (essential)Customer Service (essential)Field Service (preferred)Marketing/Customer Insights – Journeys (preferred)Customer Insights – Data (preferred)Omnichannel for Customer Service (preferred)Experience … following:Microsoft Copilot Studio – designing, building and deploying custom Copilots and agents integrated with Dynamics 365 CRM processesDynamics 365 Copilot features in Sales and Customer Service (e.g. AI-generated summaries, email drafting, case resolution suggestions, real-time agent assist)AI Builder – document processing, prediction models, and form recognition within ...

environmentExperience in delivering solution architecture within an organisation’s sales and/or service functions, leveraging the following Microsoft Dynamics 365 modules:Sales (essential)Customer Service (essential)Field Service (preferred)Marketing/Customer Insights – Journeys (preferred)Customer Insights – Data (preferred)Omnichannel for Customer Service (preferred)Experience … following:Microsoft Copilot Studio – designing, building and deploying custom Copilots and agents integrated with Dynamics 365 CRM processesDynamics 365 Copilot features in Sales and Customer Service (e.g. AI-generated summaries, email drafting, case resolution suggestions, real-time agent assist)AI Builder – document processing, prediction models, and form recognition within ...

environmentExperience in delivering solution architecture within an organisation’s sales and/or service functions, leveraging the following Microsoft Dynamics 365 modules:Sales (essential)Customer Service (essential)Field Service (preferred)Marketing/Customer Insights – Journeys (preferred)Customer Insights – Data (preferred)Omnichannel for Customer Service (preferred)Experience … following:Microsoft Copilot Studio – designing, building and deploying custom Copilots and agents integrated with Dynamics 365 CRM processesDynamics 365 Copilot features in Sales and Customer Service (e.g. AI-generated summaries, email drafting, case resolution suggestions, real-time agent assist)AI Builder – document processing, prediction models, and form recognition within ...