326 to 350 of 1,165 Customer Insight Jobs in the UK

shipped, adopted and measurable outcomes, working with the Product Director as your strategic partner. You'll collaborate with Engineering, Design, Marketing, Pre-sales, Implementation, Customer Success and Support to align product initiatives with our wider business objectives. You'll also be a visible driver of innovation across the product … going, what we build and what we deliberately choose not to pursue. Develop a clear point of view on frontline learning, informed by customer conversations, product usage data and insights from our customer-facing teams. Own and prioritise the Learn roadmap in partnership with the Product Director. Make ...

running live, are wherethe majority ofour intellectual property and commercial value sit. The Product Manager will own bothendto end: the strategy, the roadmap, the customer insight that shapes them, and the discipline that gets them shipped. You will report directly to the CTO and work across engineering … each product: the problems they solve, the outcomes they deliver, and the measures that prove it. Maintain a single prioritised roadmap that balances customer demand, commercial opportunity, SOC operationalneedand technical debt. Own the product backlog in Azure DevOps, writing clear epics, features, userstoriesand acceptance criteria that engineering ...

running live, are wherethe majority ofour intellectual property and commercial value sit. The Product Manager will own bothendto end: the strategy, the roadmap, the customer insight that shapes them, and the discipline that gets them shipped. You will report directly to the CTO and work across engineering … each product: the problems they solve, the outcomes they deliver, and the measures that prove it. Maintain a single prioritised roadmap that balances customer demand, commercial opportunity, SOC operationalneedand technical debt. Own the product backlog in Azure DevOps, writing clear epics, features, userstoriesand acceptance criteria that engineering ...

product management of IXICO’s advanced imaging platform (IXITM) and associated products. The role bridges Commercial, Science and Technical teams, turning market opportunities, customer needs, clinical and regulatory requirements, user feedback and technical feasibility into clear priorities, investment decisions and measurable outcomes. The postholder will lead product direction across … clarity in a fast‐evolving environment. Product Strategy and Roadmap Define and maintain the product vision and strategy, informed by ongoing market analysis, customer insight, competitor activity and emerging industry trends. Own and evolve the product roadmap across the platform and product lines, balancing scientific, technical, commercial, customer ...

simply manage a backlog and wait for delivery to happen. You’ll be the owner of the product’s what and why, bringing together customer insight, commercial judgement and cross-functional collaboration to help the team make smart decisions and deliver meaningful outcomes. You are the problem solver … domain direction: Taking ownership of the strategy, roadmap and priorities for an assigned product domain, making sure they align to company goals, OKRs and customer needs. Leading the product lifecycle: Owning the end-to-end product lifecycle for your domain, from discovery and business case through launch, iteration ...

leadership for the app, translating company and digital priorities into a measurable roadmap with well‐framed opportunities, aligned to squad OKRs. You will balance customer value, commercial impact, experience quality and delivery feasibility, with accountability for outcomes rather than simply shipping features. You will work closely with Digital Product … Engineering and Delivery Managers, shaping work together early and driving it through delivery. You will also collaborate with Data, CRM, Loyalty, Trading, Marketing, Creative, Customer Care and other Product Managers to deliver coherent app experiences and make informed trade‐offs. As maternity cover, you will provide continuity ...

labs work in the future. Education is integral to our vision for lab: it is what drives adoption, and it is what brings real customer insight back into our roadmaps. The role is two-fold. First, you build. In your first 6–12 months you will dedicate most … that program across Region Europe – which is why this role is more than local. Day to day, the role is hands‐on and customer‐facing. You will deliver advanced training for lab customers, resellers and key accounts, upskill local trainers, and work closely with Product, Sales, Support ...

About Decagon Decagon is the leading conversational AI platform empowering every brand to deliver concierge customer experiences. Our technology enables industry-defining enterprises like Avis Budget Group, Block’s Cash App and Square, Chime, Oura Health, and Hunter Douglas to deploy AI agents that power personalized, deeply satisfying interactions … across voice, chat, email, SMS, and every other channel. We’re building a future where customer experiences are being redefined from support tickets and hold music to faster resolutions, richer conversations, and deeper relationships. We’re proud to be backed by world‐class investors who share that vision, including ...

shape the future of our digital product portfolio. This is an individual contributor role with ownership across key MWI productsWorking at the intersection of customer needs, business priorities, and technology delivery, you will lead product discovery, define user-centric solutions, and partner closely with engineering to bring new capabilities … with customers to understand their needs, challenges, and workflows in practice* Lead product discovery to create user-centric solutions and define product experience* Translate customer and market insight into clear product requirements, epics, and backlog priorities* Work closely with software engineering teams and an Engineering Lead to deliver ...

Senior Manager, Customer Success Management Full-time Employee Type: Regular Region: EMEA - Europe, Middle East and Africa Work Persona: Flexible or Remote It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred … ground to the cloud. Our goal is to help organizations understand their assets, manage risk, and stay protected in real time. As Senior Manager, Customer Success , you will lead a team of Customer Success Managers who partner with customers to help them achieve meaningful business outcomes through ...

experience led hospitality business in a newly created senior leadership role. We're looking for someone who is passionate about digital innovation, technology and customer experience, with the vision to shape and deliver a digital strategy that enhances the guest journey, drives commercial performance and supports business growth. This … heart of the business, working closely with Marketing, Operations, Sales and the Senior Leadership Team to identify new technologies, improve customer engagement and lead digital transformation across a growing multi-site hospitality portfolio. The Role You will take ownership of the organisation's digital ecosystem, customer loyalty programme ...

wider CRM function of 7, and youll be reporting to the head of division. Its a commercially focused role, looking to drive customer engagement and incremental revenue through data-led marketing programmes covering the whole consumer lifecycle. You will lead the delivery of lifecycle communications across channels such … combining hands-on technical CRM operations with strategic thinking which drive commercial outcomes , this role offers the opportunity to do both. The Role As Customer Lifecycle Marketing Manager, you will oversee the planning, build and optimisation of lifecycle campaigns that support holiday sales and customer engagement across ...

wider CRM function of 7, and you'll be reporting to the head of division. It's a commercially focused role, looking to drive customer engagement and incremental revenue through data-led marketing programmes covering the whole consumer lifecycle. You will lead the delivery of lifecycle communications across channels … combining hands-on technical CRM operations with strategic thinking which drive commercial outcomes , this role offers the opportunity to do both. The Role As Customer Lifecycle Marketing Manager, you will oversee the planning, build and optimisation of lifecycle campaigns that support holiday sales and customer engagement across ...

wider CRM function of 7, and you'll be reporting to the head of division. It's a commercially focused role, looking to drive customer engagement and incremental revenue through data-led marketing programmes covering the whole consumer lifecycle. You will lead the delivery of lifecycle communications across channels … combining hands-on technical CRM operations with strategic thinking which drive commercial outcomes , this role offers the opportunity to do both. The Role As Customer Lifecycle Marketing Manager, you will oversee the planning, build and optimisation of lifecycle campaigns that support holiday sales and customer engagement across ...

Halfords is seeking a CX insights Manager to drive analytics and customer insight delivery that shapes the customer experience. You will collect, analyse, and interpret customer data, creating actionable intelligence and dashboards to empower decisions across marketing, operations, product and support teams. You will champion prioritising ...

HeliosX Group is seeking a Customer Insight Specialist to enhance customer experience insights. This role involves managing CX analytics, translating customer feedback into actionable strategies, and using AI to identify emerging trends. The ideal candidate will have at least 3 years of experience in customer ...

shape the future of financial technology at Defaqto, one of the UK's most trusted financial information brands. Join our Product team and turn customer insight, data and ideas into innovative digital products that make a real impact across the financial services industry. Role Overview: As an Associate … Product Owner, you'll work closely with Product, UX and Engineering teams to transform business needs and customer feedback into clear, actionable product requirements. You'll help shape product backlogs, support the delivery of digital solutions, and ensure products solve genuine customer problems. This is an ideal opportunity ...

priorities, manage trade-offs, and ensure the tribe is set up to succeed. This role requires a blend of strategic thinking, deep market and customer understanding, and strong leadership. It reports to a Product Director or Senior Director. Responsibilities: Strategy and vision: Develop and communicate the product strategy … your tribe, aligned with company and platform goals. Lead market, customer, competitor and technology analysis to identify opportunities, risks and strategic bets for the tribe. Build alignment and secure buy-in for the tribe's strategy and roadmap with stakeholders and senior leaders, clearly presenting trade-offs on behalf ...

second year running. We embrace challenge in order to ensure the most innovative and relevant solutions are developed, always with the end customer in mind. Please note that the successful candidate will be required to be security vetted. For this reason, you must have been in UK residence … done differently, now that agentic AI sits inside the delivery lifecycle. What has not become easier is the judgement underneath it — knowing which customer problem matters most, what to build first, and what will still matter in three years. That judgement is what this role is for. You will ...

product management Partner with Product Managers, Product Owners, Engineering, Design, and business stakeholders internally and across our client engagements to define clear product outcomes, customer value measures, and success metrics that shift the focus from output to impact. Strengthen product discovery and validation Coach teams in customer-centric … business outcomes. Facilitate strategic prioritization Guide leadership teams through product planning, roadmap development, investment trade-offs, dependency management, and prioritization discussions grounded in customer and business value. Use data to improve product decisions Leverage customer, operational, financial, and product performance metrics to identify opportunities, validate investments, and continuously ...

product management Partner with Product Managers, Product Owners, Engineering, Design, and business stakeholders — internally and across our client engagements — to define clear product outcomes, customer value measures, and success metrics that shift the focus from output to impact. Strengthen product discovery and validation Coach teams in customer-centric … business outcomes. Facilitate strategic prioritization Guide leadership teams through product planning, roadmap development, investment trade-offs, dependency management, and prioritization discussions grounded in customer and business value. Use data to improve product decisions Leverage customer, operational, financial, and product performance metrics to identify opportunities, validate investments, and continuously ...

leader will be responsible for driving direct and indirect sales with a primary focus on market share growth across the product portfolio within our customer base and will lead a team of account and sales managers dedicated to growing the business and delivering an extraordinary customer experience. … leader must possess a keen understanding of the Aerospace & Defense industry, the customer base, electronic distribution and the competitive landscape. Responsibilities: Development and lead the Europe Go-To-Market sales strategy. Lead sales team to meet or exceed commitments (revenue growth, market share growth, account profitability, and customer ...

Title: Customer Engagement ManagerCompany: Ipsen Ltd About Ipsen: Ipsen is a mid-sized global biopharmaceutical company with a focus on transformative medicines in three therapeutic areas: Oncology, Rare Disease and Neuroscience. Supported by nearly 100 years of development experience, with global hubs in the U.S., France and the U.K … https://www.ipsen.com/and follow our latest news on LinkedIn and Instagram. Job Description Location: Paddington, London Working pattern: Hybrid Function: Business & Customer Excellence Help us create better customer experiences We’re looking for a Customer Engagement Manager to join our Business & Customer Excellence ...

quality of product decisions across Wise Platform. Your mission: Set a clear product direction. Develop a compelling vision for your area, grounded in customer needs, partner insight and data. Translate it into a focused roadmap, with clear objectives and a considered view of what to build, improve … infrastructure and constraints. Work with Sales and Delivery to identify patterns across opportunities and turn those insights into product decisions. Make difficult choices. Balance customer value and commercial opportunity with technical complexity, regulatory requirements, risk and operational impact. Explain your decisions clearly and help teams move forward when priorities ...

data drives world-class marketing at London Business School? The Role As Head of Marketing Analytics & Data, you will lead how data and insight shape marketing strategy and investment decisions. You’ll drive analytics through advanced modelling, experimentation, and customer insight to improve effectiveness and deliver commercial … lead through change. You will also help evolve marketing analytics at LBS, exploring AI and machine learning to keep pace with technology and customer behaviour. Main Responsibilities Well defined, clearly communicated and executed strategies and/or plans for areas of work Smooth operation of reporting cycle ...