301 to 325 of 1,176 Customer Insight Jobs in the UK

Customer Insights Director United Kingdom (Hybrid) Posted on 02/26/2026

Location
Greater London, England, United Kingdom
Panton Street, St James’s, London, SW1Y 4AJ , where teams collaborate in person and connect across brands and functions. The Role... As the Customer Insight Director at Hearst UK , you will lead insight generation and delivery across marketing, editorial, product, strategy, partnerships, new business development, and commercial … Lead debriefs, readouts, and workshops with senior leaders and peers; codify best practices, templates, and playbooks for repeatable impact. Partner with peers across the Customer team to leverage other data sources and share knowledge for delivering holistic customer understanding and best‐in‐class insight. Establish and manage ...

Head of NBS Specifier Business Development

Location
Newcastle upon Tyne, England, United Kingdom
create the conditions for consistent sales performance. That means setting clear expectations, coaching the team, improving pipeline quality, holding people accountable and making sure customer conversations are focused on value, not features. You will work closely with BDMs and BDRs to strengthen prospecting, qualification, discovery, value selling, negotiation … close planning. You will also work with Marketing, Customer Success, Product, Revenue Operations and other commercial teams to improve sales execution and customer engagement. This role suits a sales leader who enjoys being close to the detail: pipeline reviews, opportunity inspection, coaching conversations, call feedback, performance routines ...

CRM Adviser

Location
Manchester, England, United Kingdom
find out more about our hybrid working policy at https://jobs.coop.co.uk/hybrid-working-policy ). We're looking for a motivated, customer-focused CRM Adviser to join our Life Services Marketing team at Co-op during an exciting period of growth and investment in new technology. … Customer Relationship Management) plays an important role in helping us deliver personalised communications and experiences across our Insurance, Funeralcare and Legal Services businesses, supporting customers through some of life's most important moments. Why this job matters The right communication at the right time can make a real difference. ...

UX Designer London Posted over 30 days ago London Apprenticeships

Location
Greater London, England, United Kingdom
digital experiences across our health and beauty brands. As a UX Designer, you will own and manage the design of key customer journeys across web, mobile and app platforms, using customer insight, experimentation. You will create experiences that convert faster and retain longer. Working closely with Product … smile on our customers’ faces today and tomorrow. What You'll Be Doing Own the design and continuous improvement of key customer journeys across web, mobile and app experiences, creating intuitive and engaging experiences for customers whilst collaborating across multiple teams in the digital process. Create wireframes, user flows ...

Head of Product - Workforce Management

Location
Ruddington, England, United Kingdom
making the prioritisation decisions that balance immediate commercial delivery with long‐term platform ambition. This is a leadership role for someone who can connect customer needs, market insight, product thinking, and business outcomes - and who is confident making difficult choices about where the organisation should invest. Your Team … retrospectives. You will ensure the team is working from strong evidence, running meaningful discovery, developing high-quality propositions, and maintaining a clear connection between customer problems, product decisions, and measurable results. Your Impact You will define and own the domain roadmap, setting outcome‐based goals and ensuring the team ...

Content Design Manager

Hiring Organisation
RedCat Digital
Location
London, UK
Employment Type
Full-time
entertainment organisation in Europe. As a Content Design Manager(internally known as Lead Content Designer), you'll play a pivotal role within the digital customer experience team, owning the creation of world-class content and delivering transformative solutions across web, mobile apps, agent tools, and customer communications. … lead Agile teams, drive content strategy, and be accountable for delivering outcomes that meet both customer needs and business goals. Working within a Customer Experience Centre of Excellence, you'll support CX strategy, content excellence, and performance across product roadmaps in the UK & Ireland. From onboarding journeys ...

CRM Lead - 6-month FTC

Hiring Organisation
Zachary Daniels
Location
London, United Kingdom
Employment Type
Contract
Contract Rate
£50,000
Lead - Retail (6-month FTC) The Role: We're looking for an experienced and commercially minded CRM Lead to take ownership of customer lifecycle communications and help deliver engaging, personalised experiences across every stage of the customer journey. This is a hands-on role, combining CRM strategy, automation … email marketing and customer insight to drive engagement, retention and commercial performance. Working closely with retail, e-commerce and marketing teams, the CRM Lead will play a key role in developing and optimising automated journeys, supporting membership growth and ensuring our CRM activity delivers a consistent omnichannel customer ...

CRM Lead - 6-month FTC

Hiring Organisation
Zachary Daniels
Location
London, South East England, United Kingdom
Employment Type
Full-Time
Salary
£45,000 - £50,000 per annum
Lead - Retail (6-month FTC) The Role: We're looking for an experienced and commercially minded CRM Lead to take ownership of customer lifecycle communications and help deliver engaging, personalised experiences across every stage of the customer journey. This is a hands-on role, combining CRM strategy, automation … email marketing and customer insight to drive engagement, retention and commercial performance. Working closely with retail, e-commerce and marketing teams, the CRM Lead will play a key role in developing and optimising automated journeys, supporting membership growth and ensuring our CRM activity delivers a consistent omnichannel customer ...

Director, Clinical FSP Go to Market/Therapeutic Strategy Lead

Location
Reading, England, United Kingdom
defense meetings. He/she is in charge to work closely with Sales, BD, account teams and operations, by providing insights and strategy for customer solutions based on understood requirements across functions. **Responsibilities** * Lead Clinical FSP go-to-market activity by translating IQVIA’s FSP strategy, value proposition … differentiated capabilities into compelling customer-facing positioning, messaging and solution narratives.* Partner with Sales, Business Development, account teams and CFSP leadership to identify, shape and progress priority FSP opportunities from early engagement through RFI, RFP, proposal development and bid defense.* Support active and potential sales opportunities by providing ...

Field Service Engineer | Advanced Semiconductor Metrology Systems

Location
Abingdon, England, United Kingdom
customers, this could be a seriously strong move. Infinitesima designs advanced metrology systems used by semiconductor customers around the world. We’re scaling, our customer base is growing, and we’re building a customer support function that can match the quality of our technology. This role sits … sharp end of that growth. You’ll be installing, commissioning, maintaining, upgrading and troubleshooting complex systems at customer sites worldwide. These are not simple plug-and-play products. You’ll be working across electromechanical systems, optics, software-controlled platforms and precision instrumentation, often where uptime really matters. ...

B2B Marketing Manager

Location
Abingdon, England, United Kingdom
Proposition Marketing Partner closely with the Business Commercial Strategy & Propositions Manager to successfully launch new products, services, and commercial solutions. Develop compelling proposition messaging, customer value propositions and go-to-market strategies that clearly articulate our competitive differentiation. Account & Sector Campaigns : Develop targeted Account-Based Marketing (ABM) programmes focused … priority customers, strategic accounts, and high-value opportunities. Create sector-specific marketing campaigns for key industries including agriculture, hospitality, professional services etc. Use customer insight, market intelligence and commercial data to personalise marketing activity, strengthen engagement and improve the effectiveness of Business Services marketing. Sales Enablement ...

Lead Product Designer, Growth

Location
Greater London, England, United Kingdom
traditional banking. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We’re not about selling products - we want to solve problems … Product Design makes up over half of our design disciplines, working in tight-knit squads alongside research, product, engineering and data to solve real customer problems at scale. We design for the "magic moments" We’ve built a bank that feels human, not just functional. Our product ...

Lead Product Designer, Growth

Location
Cardiff, Wales, United Kingdom
traditional banking. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We’re not about selling products - we want to solve problems … Product Design makes up over half of our design disciplines, working in tight-knit squads alongside research, product, engineering and data to solve real customer problems at scale. We design for the "magic moments" We’ve built a bank that feels human, not just functional. Our product ...

Ecommerce & Digital Product Manager

Hiring Organisation
Trapeze Recruitment Services
Location
Margate
Employment Type
Permanent
Salary
£50,000 to £65,000 per annum
recruitment. Hornby is looking for an Ecommerce & Digital Product Manager to take ownership of Hornby.com and turn it into a significantly stronger engine for customer acquisition, conversion, retention and lifetime value. This is much more than website management. You’ll own the commercial performance, customer experience and digital … take the platform from planning and development through testing, migration and launch. Post-launch, you’ll lead a continuous optimisation programme driven by customer insight, analytics and commercial performance data. What you’ll do Own Hornby.com’s ecommerce strategy, performance and digital product roadmap. Lead the delivery ...

Data Lead - Commercial Analytics

Location
Greater London, England, United Kingdom
million customers. Our rapid expansion has been powered by consistently strong growth across diverse sales channels, the smooth integration of retailer acquisitions, and impressive customer retention. We continue to lead and redefine the energy market through innovative time‐of‐use tariffs and data‐driven commercial strategies that transform … shifting consumption to greener, cheaper periods. Role Summary You will lead the GB Commercial Analytics "pod", owning pricing operations, commercial reporting, and growth insight to drive sales, margin, compliance, and customer satisfaction. You will act as a strategic business partner to Commercial, Sales, Marketing and Energy Markets teams ...

Data Lead - Commercial Analytics

Hiring Organisation
Hackajob Ltd
Location
South West London, London, United Kingdom
Employment Type
Permanent
million customers. Our rapid expansion has been powered by consistently strong growth across diverse sales channels, the smooth integration of retailer acquisitions, and impressive customer retention. We continue to lead and redefine the energy market through innovative time-of-use tariffs and data-driven commercial strategies that transform … shifting consumption to greener, cheaper periods. Role Summary You will lead the GB Commercial Analytics pod, owning pricing operations, commercial reporting, and growth insight to drive sales, margin, compliance, and customer satisfaction. You will act as a strategic business partner to Commercial, Sales, Marketing and Energy Markets teams ...

Lead Product Designer, Growth

Location
Greater London, England, United Kingdom
help new and existing customers discover the value Monzo can bring to their financial lives.* Using quantitative and qualitative data to identify opportunities, understand customer behaviour and make informed design decisions.* Turning customer and business problems into clear hypotheses, designing experiments and using what you learn to shape … what we do next.* Bringing exceptional visual and interaction craft to our web experiences, creating work that feels unmistakably Monzo while driving meaningful customer and commercial outcomes.* Tackling complex and ambiguous design challenges, balancing customer needs, business goals and technical constraints to create simple, effective experiences.* Defining compelling ...

Lead Data Engineer (Hybrid, Manchester, GB)

Location
Manchester, England, United Kingdom
role will help provide the glue that empowers the business to capitalise on the wide range of data assets and drive value from the insight we extract. We develop advanced and actionable data-driven insight to increase the efficiency of our whole organisation, increase customer lifetime value … improve customer experience, and open new business opportunities. You'll play a key role in shaping and enhancing our data platform, working across projects ranging from integrations with client systems and third parties through to the continuous enhancement of our data lakehouse, enabling both batch and streaming data capabilities. ...

Data Scientist

Hiring Organisation
Harnham - Data & Analytics Recruitment
Location
Liverpool, Merseyside, United Kingdom
Employment Type
Full-Time
Salary
£50,000 - £55,000 per annum
Company They are a well-established consumer-focused organisation undergoing a significant data and AI transformation. With strong investment in technology, analytics, and customer insight capabilities, they are building a modern Data Science function focused on delivering measurable business value. The team is moving beyond ad hoc analytics … will work closely with Data Science leadership, engineers, analysts, and business stakeholders to develop and deploy machine learning solutions across a range of customer and commercial use cases. Responsibilities include: Building, validating, and deploying predictive and machine learning models Developing customer segmentation and customer lifetime value models ...

Head of Product and commercial Growth

Hiring Organisation
Recruitment South East
Location
Old Town, Sussex, United Kingdom
Employment Type
Permanent
Salary
GBP Annual
This isn t a role where you simply inherit a product portfolio and keep it ticking over. We re looking for a commercially sharp, customer-focused leader who can spot opportunities, shape compelling propositions and turn insight into measurable revenue and margin growth. Reporting directly … have real influence over the company s products, pricing, customer propositions and future direction across residential, business and partnership markets. THE OPPORTUNITY You ll take the lead on the product and commercial roadmap, developing broadband packages, add-on services, pricing strategies, bundles and growth initiatives that increase customer ...

Head of Product and commercial Growth

Hiring Organisation
Recruitment South East
Location
Eastbourne, Old Town, East Sussex, United Kingdom
Employment Type
Permanent
This isn’t a role where you simply inherit a product portfolio and keep it ticking over. We’re looking for a commercially sharp, customer-focused leader who can spot opportunities, shape compelling propositions and turn insight into measurable revenue and margin growth. Reporting directly … have real influence over the company’s products, pricing, customer propositions and future direction across residential, business and partnership markets. THE OPPORTUNITY You’ll take the lead on the product and commercial roadmap, developing broadband packages, add-on services, pricing strategies, bundles and growth initiatives that increase customer ...

Food Compliance Systems Auditor

Location
Peterborough, England, United Kingdom
team. This is a hands-on, field-based role where you will independently audit how OAL Connected systems are configured, maintained and used across customer sites, helping food manufacturers maintain retailer and BRCGS audit readiness and reduce packaging compliance risk. The role combines food industry audit expertise with practical … sites across the UK, with regular overnight stays. Some weeks will involve travel Monday to Friday. Typical time split: 40% office/60%+ customer site, with regular UK travel and overnight stays. What you will be doing Conducting structured compliance audits across customer sites, reviewing ...

Sales Solutions Lead - Healthcare

Location
Pocklington, England, United Kingdom
develop opportunities across infrastructure, hybrid cloud and data centre solutions while positioning Phoenix as a long-term strategic partner. This is a highly customer-focused role that combines technical credibility, solution-led selling and relationship building to support sustainable growth across our healthcare customer base. What will … doing? Work alongside Healthcare Account Managers to strengthen customer relationships through regular technical engagement. Build trusted relationships with senior technical and business stakeholders across NHS organisations. Conduct customer meetings to understand technology roadmaps, priorities and transformation programmes. Identify and develop enterprise infrastructure and data centre opportunities across healthcare ...

French Speaking Group Event Director – Tech Show Paris Sales · London ·

Location
Greater London, England, United Kingdom
deliver the annual business plan for Tech Show Paris Develop a three-to-five year growth and innovation agenda Identify emerging technology sectors, changing customer needs and new commercial opportunities Develop new event formats, content platforms, partnerships and sponsorship products Use customer insight, market data and competitor … cross‐sector selling and strategic growth Maintain strong pipelines, accurate forecasting, disciplined CRM use and effective cash collection Lead strategic accounts and complex negotiations Customer, Market & Partnerships Translate customer needs into compelling event propositions and commercial solutions Work with marketing and content to grow audience quality, visitor numbers ...

Product Marketing Manager

Hiring Organisation
Hackajob Ltd
Location
City of London, London, United Kingdom
Employment Type
Permanent
passionate about shaping how AI-powered and data-driven solutions are positioned, launched, and adopted in the market? Do you enjoy turning customer insight and market intelligence into compelling go-to-market strategies that drive impact across a diverse product portfolio? About our Team Our client, which serves … powered, data-driven, and technology solutions are brought to market. Working across a portfolio of products, you will partner closely with Product Management, Sales, Customer Success, and Marketing teams to develop messaging, influence go-to-market strategy, and communicate customer value through every stage of the product lifecycle. ...