101 to 125 of 168 Customer Service Jobs in the West Midlands

support a wide range of administrative functions. Responsibilities will include maintaining accurate records and information systems, managing correspondence, updating monitoring tools, and providing excellent customer service to a variety of stakeholders. The ideal candidate will be proactive, adaptable, and committed to delivering high-quality administrative support while contributing … phones. Build good working relationships with internal and external stakeholders. Assist with the recruitment of new staff members e.g. GPs wishing to join a service, arranging inductions, setting up new users etc. Ensure that shifts are advertised e.g. using Lantum for staff members to apply to within a timely ...

Help manage meeting room bookings and maintain booking records Prepare and send invoices and assist with general office administration Use computer systems to update customer information and records Prepare meeting rooms ready for customer use Set up tables, chairs and equipment for meetings and events Prepare and serve … Support the delivery of events and activities within the building Check meeting rooms after use and return them to the required standard Help keep customer areas clean, tidy and welcoming Carry out filing, scanning, printing and document preparation tasks Work alongside experienced colleagues and learn how a busy venue ...

supporting colleagues across multiple locations, solving day-to-day technical issues, maintaining core IT systems and helping create a more responsive, reliable service for the business. If you enjoy variety, taking ownership of problems and making life easier for end users, you'll find plenty to get involved in. … support, providing first and second line support across a broad range of technologies and users. Your work will include: Resolving IT incidents and service requests from end users. Installing, configuring and supporting Windows devices, Microsoft 365 and business applications. Supporting Active Directory administration. Maintaining desktops, laptops, mobile devices ...

monitoring Ensure that all systems and services are proactively maintained, monitored and supported to ensure that we are meeting set SLA's Monitor the Service Desk email inbox to respond to support calls logged via email Answer telephone and complete support issues from initial contact to resolution. … calls in the relevant Call Logging system Provide 1st and 2nd line support on calls assigned by a service desk team member or other Support Engineer Escalate incidents when required to 3rd parties, external resources, or others Investigate, diagnose and troubleshoot a wide variety of problems with network ...

This is an exciting opportunity to play a pivotal role in safeguarding sensitive information, personnel, systems, and assets while ensuring compliance with government, military, customer, and contractual security requirements. Reporting to the Business Process & Governance Director and working closely with the UK&I Chief Information Security Officer (CISO … Level Budget Holders (TLBs), and other government security stakeholders. Support the implementation and ongoing management of Security Aspects Letters (SALs) and customer-specific security requirements. Prepare the business for audits, inspections, accreditations, and assurance reviews. Coordinate personnel security processes, including vetting activities, onboarding, and offboarding requirements. Develop and deliver ...

users, resolving hardware, software and connectivity issues quickly to ensure continuous business operations. Log, track and manage all incoming technical issues using the IT service-management system, escalating complex problems when necessary. Set up, configure and maintain vital workplace hardware including laptops, desktops, tablets, printers and scanners. Manage … other related equipment. Proven ability to diagnose basic technical issues and a structured approach to problem-solving in a fast-paced environment. Strong customer service skills with the unique ability to explain technical concepts clearly to non-technical staff. Able to work independently, manage competing priorities and recognise ...

Amazon and online marketplaces Create, maintain and update product listings across Amazon and other online marketplaces Review and optimise product content to improve visibility, customer engagement and sales performance Check that all products meet Amazon's compliance standards for the UK and EU Support the ongoing development and growth … additional online marketplaces and sales channels Resolve marketplace queries and support customers where required Order administration and logistics Coordinate and manage the administration of customer orders, ensuring timely delivery to Amazon and other fulfilment locations Monitor and manage returns from Amazon, including overstocked, damaged or slow-selling items Marketing ...

supporting colleagues across multiple locations, solving day-to-day technical issues, maintaining core IT systems and helping create a more responsive, reliable service for the business. If you enjoy variety, taking ownership of problems and making life easier for end users, you'll find plenty to get involved in. … support, providing first and second line support across a broad range of technologies and users. Your work will include: Resolving IT incidents and service requests from end users. Installing, configuring and supporting Windows devices, Microsoft 365 and business applications. Supporting Active Directory administration. Maintaining desktops, laptops, mobile devices ...

performance marketers and clients to scope functionality, estimate development work and recommend appropriate solutions. Develop internal tools that improve reporting, client onboarding, project delivery, customer experience and operational efficiency. Explore and implement AI-enabled solutions for lead management, customer service, content workflows, insight gathering and business automation. ...

performance marketers and clients to scope functionality, estimate development work and recommend appropriate solutions. Develop internal tools that improve reporting, client onboarding, project delivery, customer experience and operational efficiency. Explore and implement AI-enabled solutions for lead management, customer service, content workflows, insight gathering and business automation. ...

Engineer to us once you've joined and earn £1000 Access to our company pension scheme Free physiotherapy and 24/7 GP service Discounts on everything from groceries to well known retailers Access to a range of resources to support your physical, mental, and financial health Ongoing training … allowing you to reach your full potential What you'll be doing: Safely operate and maintain multiple sites as a mobile engineer ensuring 100% service delivery is supplied to the client under contract KPI's Safely carry out all Planned Preventive Maintenance activities ensuring they are completed within ...

desirable but not essential. Good knowledge of Windows operating systems and Microsoft 365. Experience supporting networks, printers and end-user devices. Excellent communication and customer service skills. Strong problem-solving abilities with a proactive approach. Ability to prioritise workloads and work independently. Essential Compliance Requirements As this role … work email address, have known you for at least three years and must not be a relative. Hold an Enhanced DBS on the Update Service or be willing to apply for one. Provide proof of right to work in the UK. Provide two proofs of address, proof of National ...

Line Support experience Strong knowledge of Windows and Office 365 Experience with helpdesk/ticketing systems Active Directory experience desirable Excellent communication and customer service skills Education sector experience preferred Valid DBS required If you're interested, please send your up-to-date CV to . ...

Line Support experience Strong knowledge of Windows and Office 365 Experience with helpdesk/ticketing systems Active Directory experience desirable Excellent communication and customer service skills Education sector experience preferred Valid DBS required If you're interested, please send your up-to-date ...

Gain practical experience working for an IT company in business administration while developing communication, organisation, digital and customer service skills. You’ll receive structured training, workplace support and work towards a recognised Level 3 apprenticeship. Role Duties to include: Carry out general administrative duties to support … accurate records, spreadsheets and databases using Microsoft Word and Excel. Take accurate minutes during meetings and record key actions and information. Enter and update customer and business information, ensuring records are accurate and up to date. Maintain records of calls, enquiries, customer information and other business activity. Assist ...

organisation who truly value their staff, offering excellent benefits and training opportunities? The ideal candidate will have a strong administration background with strong IT, customer service and problem solving skills. An enthusiastic nature with the desire to learn is key! Starting salary of £27,000 - £28,500 depending … experience. The successful Administrator will be required to:- Process RFQs (request for quotations) accurately. Process customer orders and purchase orders accurately, within the agreed timeframe. Ensure prices are correct on both customer and supplier purchase orders. Process PO requests. Issue new and repeat quotations. Support project management team ...

transform how businesses work. This is a role for an experienced ERP consultant who wants more than project delivery. Youll stay close to the customer, own the outcome and help businesses get genuine, lasting value from their ERP system. Youll combine commercial insight, technical expertise and hands-on problem … solving across the entire customer journey from discovery and implementation to go-live, optimisation and ongoing success. Ready to own the outcome , challenge the status quo and make ERP genuinely work for the customer? Read on . The Role at a Glance Senior ERP Consultant UK Field-Based ...

operate in line with governance, quality, and safety standard About us Alliance Medical are Europe's leading independent provider of imaging services. We combine service excellence and innovative imaging technologies to improve patient care and support NHS and independent organisations with their ongoing imaging requirements. Our approach has delivered … knowledge, healthcare systems experience, and stakeholder engagement skills. Good understanding of clinical systems and healthcare workflows Experience supporting IT or clinical applications in a service environment Knowledge of radiology systems such as PACS and RIS Experience with system integrations and workflow tools Strong troubleshooting and problem-solving skills Demonstrable ...

corporate benefits package. Account managers who prefer managing existing relationships over new business acquisition. Candidates looking for a relaxed entry-level position or structured customer service environment. Anyone who has not operated in a commission-driven, self-generated pipeline role before. Ready to Build Your Own Commercial Portfolio ...

Hayley Group, our people, service and expertise have driven our success for over 50 years. As we continue to grow, we're looking for a HR Data & Systems Apprentice to join our HR team. This is a great opportunity for someone interested in technology, data and HR systems … DEXIS with a pedigree spanning over 100 years of gear manufacture. In all a partnership of interconnecting business that creates a unique product and service offer in the UK industrial supply sector. The strategy of DEXIS in the UK is to focus on delivering value for customers, by continuing ...

opportunity to develop a broad range of commercial skills. Your responsibilities will include: Identifying and contacting potential new customers Building and maintaining strong customer relationships Generating new business and developing existing accounts Working towards individual and team sales targets Understanding customer needs and identifying opportunities Managing your … personality and ambition to succeed. You might be a recent graduate, someone looking for their first career in sales, or simply someone with great customer service/communication skills who wants to move into a commercial role. Confident and personable communication skills A positive, competitive and driven attitude ...

About the job. National Highways have an excellent opportunity for a Service Delivery Manager to oversee and control the delivery of maintenance and repair works across the West Mids Region. You will ensure all activities, whether routine or reactive, meet the required technical, quality and safety standards with … strong focus on customer service click apply for full job details ...

business. Multi-skilled across multiple technologies and product ranges, our engineers possess a wide range of knowledge built up over many years. Customer service oriented and driven to deliver the very best levels of engineering, our engineers take pride in their daily work. This role will include … Enterprise Level CCTV and Access Control Systems. Retrofit upgrades/extensions to existing systems as part of remedial works packages. Provide high levels of customer service. Understanding site plans, to allow installs to take part based on site survey documentation. Reactive call outs to site, with ...

installation and commission of new Security and associated systems as well as additions to existing systems Maintain an accurate and high standard of Customer, Company and Personal paperwork Any other duties commensurate with the role Qualifications A full Electrical based qualification such as City & Guilds, ONC, HNC etc Experience … electrical circuits & measuring devices Experience of installing Security and associated systems Familiarity with safe working practices and Health & Safety requirements Skills/Abilities Excellent customer service skills Competent using technology such as laptops, measuring devices, smart phones etc Ability to maintain accurate records whilst regularly submitting customer ...

business accountability across the globe. Our core values drive everything we do. We believe in promoting a supportive environment for our colleagues , delivering exceptional service to our customers , contributing to the community , and working towards a more sustainable environment . If you share these values and are passionate about … other departments within Valpak, as well as external organisations, and will therefore need excellent communication skills and a high level of professionalism. Key Accountabilities Customer service To produce written communication with clients and suppliers through emails To provide telephone and live chat support to clients and suppliers when ...