1 to 25 of 399 Customer Service Jobs in the Midlands

Customer Service Manager/Head of Customer Services Daventry | £50k£60k | Hybrid | Permanent Pimlico Banks Recruitment are working with an established business in Daventry looking for an experienced Customer Service Manager/Customer Services Manager to lead and further develop its customer service function. You'll take responsibility for an established customer service and sales administration team, with a wider remit covering customer experience, CRM systems and continuous improvement. The role would suit an experienced Customer Service Manager looking for more responsibility and the opportunity to progress ...

Customer Service Advisor Location: Derby Salary: £28,000-£30,000 Job Type: Permanent Hours: 9am-5pm (Other patterns considered) Planet Recruitment are currently recruiting for a Customer Service Advisor to join a growing and international e-commerce business. This is a great opportunity for an experienced … customer service professional who enjoys helping customers, solving problems and working as part of a busy team. The Role As a Customer Service Advisor, you will be a key point of contact for customers across the UK, providing a high level of service through telephone ...

Line of Service Advisory Industry/Sector Not Applicable Specialism Technology Strategy Management Level Manager Job Description & Summary About the role At PwC, our Customer and Service Excellence team helps clients transform how they attract, engage, sell to, serve and retain their customers. We work across sales … service and marketing to improve customer outcomes, commercial performance, operational efficiency and employee experience. We support clients with customer-led transformation challenges including contact centre transformation, customer operations, service excellence, operating model design, process improvement, digital enablement, data, automation and AI. This role is suited ...

Customer Service Coordinator 12-month fixed term contract Customer Service Coordinator An exciting opportunity has arisen for a Customer Service Coordinator to join a busy UK sales and customer service environment on a 12-month fixed-term, full-time basis . Working … 37.5 hours a week, you will manage customer orders and enquiries throughout the Order to Cash process, from account and order management through to invoicing, credits and payment queries. You will work closely with customers, Supply Chain, Logistics, Finance, Quality, Regulatory Affairs and Marketing to ensure orders are processed ...

Customer Service/Technical Support Advisor Location: Central Birmingham Working Pattern: Hybrid working available Employment Type: Full-time The Opportunity Our client is looking for an experienced Customer Service/Technical Support Advisor to join their growing team based in Central Birmingham. This is a customer-focused role that requires someone who is confident troubleshooting and resolving customer issues over the telephone. You will be speaking directly with customers, understanding the problem they are experiencing, asking the right questions and guiding them through the appropriate steps to reach a resolution. We are looking ...

Customer Service Administrator Location: Manton Wood, Worksop Business Unit: Supply Chain Hours: 37.5 hours per week Working Pattern: Tuesday to Saturday, 10:00am - 6:00pm Pay Rate: £13.16 per hour Contract: Ongoing About the RoleWe are looking for a Customer Service Administrator to join our Network … Operations team at Manton Wood, Worksop on an ongoing basis. This is a customer service-focused role where you will be responsible for supporting customers, responding to queries, and ensuring their requirements are dealt with accurately and efficiently. You will play an important part in maintaining strong customer ...

Build & Own the Whole Service Operation. Not Just the Queue Most Service Delivery Manager roles ask you to maintain what's already there. This one doesn't. We're looking for an experienced MSP Service Delivery Manager to take ownership of our Managed Services operation, strengthen … deliver support, develop our people and build a more proactive, customer-focused service that scales with our growth. You'll have genuine authority to improve service delivery, develop people, refine operational processes and work directly alongside our CTO to shape the future of our Managed Services business. ...

UKI.recruitment@tcs.com or call TCS London Office number 02031552100/+44 204 520 2575 with the subject line: “Application Support Request”. Role: Customer Service Associate Job Type: Permanent Location: Nottingham, UK, Onsite (5 days in the office) Are you looking to take on a role in Operations … Customer Service? We have an exciting role for you – Customer Service Associate. Careers at TCS: It means more TCS is a purpose-led transformation company, built on belief. We do not just help businesses to transform through technology. We support them in making a meaningful difference ...

Title: Customer Service and IT Support Salary: £27,600 Hours: Full Time Location: Earlswood, Solihull Description: We are currently looking to recruit an enthusiastic team player to join our clients Customer Service and IT Support team. They are a family run, successful and well established business … based near Earlswood. A background in Customer Service, ideally with IT is required. Key Duties: To work closely with businesses over the phone, email and live chat, to provide support and training for both software and hardware Ensure that customers receive full set up and ongoing support ...

title : Customer Services Representative Location: Nottingham Salary: £25,000 p/a Benefits: Private Healthcare, Pension, 25 days holiday rising to 30 over 5 years, Group Life Insurance, Income Protection, Gym Discounts, Employee of the Quarter, Employee Referral program and many more. Enjoy helping customers and solving problems? Join … Customer Services Representative in Nottingham, where you'll handle customer queries, resolve order issues, manage returns, and ensure every customer receives outstanding service. At XMA, technology is only part of the story. Our success is built on talented people who are passionate about making a difference ...

Service Manager A strong opportunity for an experienced IT service management professional and people leader to shape customer-focused IT services, build trusted stakeholder relationships and lead continuous service improvement across a complex organisation. If youve also worked in the following roles, wed also like … hear from you: IT Service Delivery Manager, Service Delivery Manager, IT Business Relationship Manager, IT Business Partner, Service Management Lead, ITSM Lead, IT Operations Manager, Technology Service Manager This role is officially known in the organisation as an IT Customer Service Manager Successful candidates ...

Service Manager A strong opportunity for an experienced IT service management professional and people leader to shape customer-focused IT services, build trusted stakeholder relationships and lead continuous service improvement across a complex organisation. If you’ve also worked in the following roles, we’d also … like to hear from you: IT Service Delivery Manager, Service Delivery Manager, IT Business Relationship Manager, IT Business Partner, Service Management Lead, ITSM Lead, IT Operations Manager, Technology Service Manager This role is officially known in the organisation as an IT Customer Service Manager ...

Build & Own the Whole Service Operation. Not Just the Queue Most Service Delivery Manager roles ask you to maintain what's already there.This one doesn't.We're looking for an experienced MSP Service Delivery Manager to take ownership of our Managed Services operation, strengthen how we deliver … support, develop our people and build a more proactive, customer-focused service that scales with our growth.You'll have genuine authority to improve service delivery, develop people, refine operational processes and work directly alongside our CTO to shape the future of our Managed Services business.If ...

Customer Service Advisor - CV6 PPM Recruitment are currently recruiting for a Customer Service Advisor to join our client's team on a full-time, permanent basis. Job Title: Customer Service Advisor Hours: Monday to Friday, 8:00am - 5:00pm Lunch: 40-minute unpaid lunch … break Salary: £27,537.23 per annum The Role As a Customer Service Advisor, you will be the primary point of contact for clients, providing a professional and efficient service while ensuring all enquiries and support tickets are dealt with promptly. Reporting to the Customer Success Manager ...

environment, the ideal candidate will enjoy the buzz of being part of a market-leading business with exceptional people. About the Role As our Customer Service Advisor, you will provide knowledgeable and sensitive support to customers across phone, email and live chat. You will help customers choose suitable … vulnerable customers and discuss personal topics, so empathy, discretion and confidence are essential. Key Responsibilities What you ll be doing: Provide warm, professional customer service, primarily by telephone, supporting customers from product advice and delivery queries through to placing orders. Support elderly and vulnerable customers with patience, empathy ...

recently been awarded Online Pharmacy of the Year 2022, 2023, an award we’ve worked incredibly hard to achieve. Role Expert Customer Support and Escalation Management: Act as a professional advocate for customer service, handling complex or technical requests, complaints, and queries, and serving as an escalation … share knowledge and support the wider team, fostering a culture of continuous learning and improvement Data Analysis and Digital Proficiency: Gather and analyse customer data to drive service improvements, effectively using organisational and generic IT systems, and staying aware of emerging digital technologies Training Customer Service ...

Customer Support Administrator Location: Silverstone Salary: £24,000 per annum Hours: 35 hours per week, Monday to Friday, 9:00am to 5:00pm (1-hour lunch break) The Company Our client is a successful and growing business operating within a specialist technical sector. They are looking to recruit … Customer Support Administrator to join their friendly and supportive team. This role would suit someone with previous office-based customer service experience who enjoys speaking with customers, processing information accurately, and working in a fast-paced environment. The Role As a Customer Support Administrator, you will ...

looking for a motivated and enthusiastic Sales Apprentices to join our team. This role is primarily customer service focused, providing an excellent foundation in customer engagement, communication, and business operations, while also offering valuable exposure to sales activities. Role As part of your apprenticeship, you will gain … working with customers and colleagues across the business, developing the skills and knowledge needed for a successful career in sales. Job Duties: Provide excellent customer service through a variety of communication channels Support customers with product, service and account enquiries Build positive relationships with customers and internal ...

experienced administrator or customer service advisor? We currently have a temporary Administrator/customer services role available with Holcim. This role is ideal for someone with previous admin and customer service experience Role: Customer service rep/Administrator Shifts: Monday - Friday, 2 shifts … services have been supplied Liaising with suppliers to resolve any invoice queries Answering the telephones and passing on messages in a professional manner Taking customer orders Updating customers on orders and deliveries Dealing with any customer queries Supporting internal staff with pricing queries Data entry Requirements Excellent ...

experienced administrator or customer service advisor? We currently have a temporary Administrator/customer services role available with Holcim. This role is ideal for someone with previous admin and customer service experience Role: Customer service rep/Administrator Shifts: Monday - Friday, 2 shifts … services have been supplied Liaising with suppliers to resolve any invoice queries Answering the telephones and passing on messages in a professional manner Taking customer orders Updating customers on orders and deliveries Dealing with any customer queries Supporting internal staff with pricing queries Data entry Requirements Excellent ...

summary You will be joining the Hospital Customer Service team covering national customer service issues. We are offering hybrid working meaning the successful applicant may be based at any main NHSBT centre nationally with hybrid working optional. There is an expectation to travel to meetings nationally … NHSBT provides to hospital transfusion teams.You will identify trends, insights and key messages producing clear and engaging reports that tell a story to support service improvement. To do this you will focus on analysing and interpreting complex data from a range of sources, including customer complaints, surveys, credits ...

Customer Experience Manager (CXM) Babble Cloud•Burton-on-Trent, England, United Kingdom Job Description Join Our Dynamic Team as a Customer Experience Manager (CXM)! Are you passionate about telecoms? Do you thrive in a fast‐paced, innovative environment? At Babble, we’re on a mission … looking for passionate and talented individuals to join our dynamic team. If so, we have the perfect opportunity for you! Reports to: Senior Customer Experience Manager The Customer Experience Manager (CXM) is responsible for end‐to‐end customer experience within their dedicated accounts. You will oversee ...

Customer Service - Order to Cash Coordinator Location: Towcester,Northamptonshire Salary : Competitive Vacancy Type: 12 Month Fixed Term Contract, Full Time We are seeking an enthusiastic Customer Service Order to Cash Coordinator to join our team at our scenic Northamptonshire office. This role is a 12-month … term contract. The role serves as a key link between customers, sales, Supply Chain and Finance to ensure the accurate and timely processing of customer orders through to invoicing and payment resolution The Opportunity: A role within a top 10 Global Animal Health player, in a market delivering consistent ...

Customer Service - Order to Cash Coordinator Location: Towcester,Northamptonshire Salary : Competitive Vacancy Type: 12 Month Fixed Term Contract, Full Time We are seeking an enthusiastic Customer Service Order to Cash Coordinator to join our team at our scenic Northamptonshire office. This role is a 12-month … term contract. The role serves as a key link between customers, sales, Supply Chain and Finance to ensure the accurate and timely processing of customer orders through to invoicing and payment resolution The Opportunity: A role within a top 10 Global Animal Health player, in a market delivering consistent ...

# Customer Service Sales & Solutions LeaderBirmingham, LondonApply for this job* Permanent* Experienced Professionals* Business Analysis* ID 396338-en\_GB## **About the Job you're Considering**Capgemini’s Intelligent Business Operations CX Practice is focused on the design, build and operate across clients’ Customer Operations and Contact Centres. … This includes:* Best-in-class customer journey design and implementation.* Design of digitally enabled operating models and contact strategies.* Contact Centre and CRM technology deployment.* Data and insight-led approaches to improve future CX outcomes.* Running and transformation BPO contact centre operationsHybrid working: The places that you work from ...