151 to 175 of 257 ITIL Jobs in the South East

colo data centres Hands-on racking, cabling standards and decommissioning, plus the ability to lead others doing it Experience working to change management/ITIL processes Flexibility for shift cover and regular on-site presence. This is not remote-first. Nice to have Experience in financial services or another regulated ...

Geloofwaardigheid en vertrouwen om effectief om te gaan met senior belanghebbenden, waaronder C-level executives Zelfgemotiveerd, resultaatgericht en verantwoordelijk Kennis van ITSM-raamwerken zoals ITIL of SIAM Diploma, bij voorkeur in bedrijfskunde of management, of gelijkwaardige relevante ervaring #J-18808-Ljbffr ...

bouwen na de inwerkperiode. Gewenste ervaring Aantoonbare ervaring met de verkoop van uitbestede servicedesk- of eindgebruikersondersteuningsdiensten. Kennis van IT-servicemanagement en de ITIL-principes. Bestaande relaties met relevante middelgrote of grote bedrijven in het Verenigd Koninkrijk. Relevante werkervaring in het bedrijfsleven en een bewezen staat van dienst op het gebied ...

security platforms. Experience with scripting and automation, such as PowerShell or Azure Automation (tools that automate repeat technical tasks). Familiarity with ITIL (Information Technology Infrastructure Library, a widely used set of IT service management practices) and service management principles. Experience with IT documentation platforms such as IT Glue, Hudu ...

security platforms. Experience with scripting and automation, such as PowerShell or Azure Automation (tools that automate repeat technical tasks). Familiarity with ITIL (Information Technology Infrastructure Library, a widely used set of IT service management practices) and service management principles. Experience with IT documentation platforms such as IT Glue, Hudu ...

ServiceNow Strong proficiency in AI and automation Experience contributing to technical solutions for SME to Enterprise businesses A working knowledge of ITIL (Information Technology Infrastructure Library) Experience of bids and tenders, including written responses and bid teams Strong writing and confident presentation skills Commercial awareness of managed service pricing, margin ...

problem, incident and technical teams to resolve them. Work with the service desk, engineering and ITIL teams to eliminate recurring problems. ITIL (Information Technology Infrastructure Library) is a widely used framework for managing IT services. Skills, Knowledge and Expertise Essential A strong technical background, ideally in an MSP environment. Experience … Glue, Hudu or similar. Experience with scripting and automation, such as PowerShell (Microsoft’s scripting language) and Azure Automation. A solid understanding of the ITIL framework, including problem, change and asset management. Experience managing vendor relationships and licensing. A highly organised, detail-focused approach, particularly around documentation, asset records ...

John Lewis Partnership is seeking a senior IT Asset Management leader to own Asset & Configuration Management and the ServiceNow platform, ensuring ITIL alignment and CMDB excellence across the organisation. You will collaborate with Technology & Transformation, Procurement and Legal to drive licensing compliance, cost optimization, and vendor negotiations, while guiding ...

Asset Management, CMDB governance and software licensing across the organisation. You will collaborate with Technology & Transformation, Procurement and Legal to optimise costs while ensuring ITIL-aligned processes and ServiceNow governance in a complex retail tech environment. Leading a small team (up to 4 direct reports) you will govern budgets, vendor ...

SiXworks seeks an Infrastructure Engineering Manager to balance people leadership with hands‐on delivery across cloud, networking, platforms & servers, end‐user compute, scripting and ITIL‐based service management in secure environments. You will line‐manage engineers, develop their skills, set objectives and ensure delivery aligns with business needs. Your role ...

role involves on-site work five days per week in Hampshire, coordinating with cross-functional teams, and handling incidents with approved changes within ITIL processes. #J-18808-Ljbffr ...

board level Willingness to travel to stores and provide occasional out-of-hours cover Retail experience, Graphene knowledge, PCI DSS awareness or ITIL Foundation would be a bonus. How you’ll grow You’ll work closely with our Technology and Solutions Director, who sets the strategy and standards. Your ...

with customers and third-party providers. The role requires 3+ years in network support/engineering (MSP preferred), strong TCP/IP skills, and ITIL familiarity. #J-18808-Ljbffr ...

role requires experience as a lead developer, strong C#/.NET skills, and the ability to drive requirements into user stories within an ITIL-driven environment. #J-18808-Ljbffr ...

Crown Holdings, Inc. seeks an EISS Application Project Lead/Developer in Wantage to manage multiple IT projects using PRINCE2 and ITIL practices. You will coordinate internal EISS and business resources with external suppliers to ensure on-time delivery while maintaining governance and quality standards. The role requires SAP expertise ...

services and documentation. You will mentor junior engineers and collaborate with global teams to ensure smooth operations across time zones. A strong ITIL background and proven leadership in high‐end support are essential. #J-18808-Ljbffr ...

maintain auditable incident records. You will operate across on-call duties, establish incident bridges, and drive improvements to prevent recurrence. A strong background in ITIL practices and industry-standard tools is essential. #J-18808-Ljbffr ...

DOORS. Knowledge of UML, Enterprise Architect, or other model-based systems engineering tools. Experience working within Windows and UNIX/Linux environments. Awareness of ITIL, systems lifecycle management, and industry best practice. INCOSE certification, ITIL certification, or a relevant postgraduate qualification. Skills and Personal Attributes Strong analytical and structured problem ...

Delivery Manager will be responsible for driving service quality, reducing recurring incidents and improving the consistency of ticket management across client environments. Aligned with ITIL best practice, this role owns and continually improves the Problem Management process, ensuring root causes are identified, corrective actions are progressed, and ticket quality … Management processes, service improvement initiatives, ticket management or operational quality within a Managed Services, IT service provider or complex IT operations environment.Strong understanding of ITIL principles and practical experience applying IT Service Management (ITSM) processes and governance. ITIL Foundation certification is desirable.Experience reviewing and improving ticket quality, including ownership, updates ...

/CD automation, networking and security governance, monitoring and resilience, and supporting Linux/Windows Server/VMware hybrid estates — all within ITIL-aligned service delivery. Senior-level engineers additionally act as the escalation point for complex incidents, drive continuous improvement, and mentor other engineers. Due to the nature … cost hygiene — act on Azure Advisor recommendations and cost anomalies, clean up orphaned resources, and enforce tagging standards. Service Delivery & Hybrid Infrastructure Work within ITIL-aligned incident, problem, and change management processes, meeting service levels; participate in the on-call roster and after-hours work where required. Maintain accurate technical ...

advanced troubleshooting and strategic guidance, leads root-cause analysis for major incidents, drives automation, and mentor junior (L1/L2) team members — working within ITIL-aligned service delivery and corporate security standards. Due to the nature of the work and the customers we support, the successful candidate must be eligible … MECM administration, and endpoint/patch management. Desirable: Microsoft Certified (e.g. Windows Server Hybrid Administrator Associate/endpoint‐management credentials), Ivanti product certification, and ITIL Foundation. English proficiency to a high professional standard. Professional Attributes Strong analytical and problem‐solving skills for large‐scale deployments. Clear written and verbal communication ...

asset management purposes. You will be accountable for the operation and development of the ServiceNow platform, ensuring that it meets the requirements of the ITIL process owners and the key stakeholders including Service Management, IT Service Desk, Technology Owners and the wider T&T division. At a glance Expected Salary … accountability for Configuration and Asset Management standards, working with the Operational SIAM partner to ensure the accuracy and completeness of the CMDB to support ITIL processes. Software Asset Management (SAM): Provide assurance that the Partnership complies with legal software licensing obligations, optimises spend, and assists in software contract negotiations ...

obtain Purpose of the Role The Service Delivery Manager supports the delivery and continuous improvement of the NDH(D) service in alignment with ITIL v3 and Defence/public‐sector governance standards. The role ensures that the service is delivered efficiently and to agreed OLA and KPI levels, that performance … successful candidate and the wider NDH(D) team. Key Responsibilities Service Operations Support day‐to‐day service delivery across Incident, Problem, Change, and other ITIL‐aligned Service Management processes Ensure adherence to the provisions of all MOUs and OLAs, particularly response and resolution targets Manage service performance against agreed KPIs ...

Required Skills & Experience Incident and Problem Management Expertise: Proven experience leading major incidents in a complex, business-critical technology environment. Strong practical knowledge of ITIL-aligned incident, major incident and problem management processes. Demonstrable experience facilitating root cause analysis and converting findings into sustainable preventative improvements. Ability to manage multiple … monitoring, service, change and incident data. Working knowledge of modern infrastructure, cloud, networks, applications, cyber security and service monitoring concepts. Qualifications and Domain Knowledge: ITIL Foundation certification is required; advanced ITIL, SIAM, business continuity or crisis management qualifications are desirable. Experience working within a geographically distributed organisation ...

role accountable for maintaining operational excellence and a white-glove user experience. This operational role requires strong Service Desk leadership experience, practical knowledge of ITIL and IT Service Management, and the ability to develop people, processes and capabilities within a complex, fast-moving organisation. Working closely with the Head … between teams. Act as the senior escalation point for complex or sensitive issues and identify recurring demand, bottlenecks and service improvement opportunities. Apply practical ITIL and Service Management principles, ensuring processes are proportionate, effective and consistently followed. Improve ITSM data quality, workflows, automation, self-service and knowledge management. Support Incident ...