176 to 200 of 257 ITIL Jobs in the South East

enterprise network architectures across data and voice domains. The role ensures robust, scalable solutions aligned with client requirements and industry standards, operating across the ITIL 4 Service Value Chain. Located in Farnborough, the onsite role requires UK residency and security eligibility. You will lead cross-functional teams, influence investments ...

Service Desk, ensuring a responsive, professional and high-quality support experience. The role is the primary entry point into IT and requires ITIL knowledge and strong leadership. You will work with the Head of IT Services and wider IT teams to drive performance, coach staff, and implement improvements across incident ...

Asset Manager - ITAM physical IT assets ITIL Foundation, CHAMP CITAM Banking This is a new and exclusive opportunity for a IT Asset Manager to take ownership of the lifecycle process for physical IT assets within this banking business Role details Title : IT Asset Manager ITAM Focus: ownership of the lifecycle ...

across trusts. The role involves leading delivery from requirements through to deployment, designing and building features in C#/.NET, and managing changes within ITIL processes. The post is a full-time, temporary contract of 37.5 hours per week, with remote working up to 2 days per week. #J ...

infrastructure engineering teams. Strong people leadership and stakeholder management skills. Background in infrastructure operations, platform engineering, or IT services. Experience working within Agile, Scrum, ITIL, or SDLC environments. Strong organisational, planning, and decision‐making abilities. Comfortable working within complex, multi-disciplinary technology environments. Desirable Certifications ITIL Foundation Microsoft Azure Google ...

virtualisation, storage, firewalls and cybersecurity. Experience with PowerShell, monitoring, backup, disaster recovery and vulnerability management. Experience delivering infrastructure projects and resolving complex incidents using ITIL practices and tools such as ServiceNow. A relevant IT qualification or equivalent professional experience. Desirable: \"Desirable: Relevant Microsoft, AWS, VMware, networking or ITIL certifications. ...

post holder will provide assistance in the governance across Digital Services Administration team ensuring successful delivery of the Digital Services Administration Service following the ITIL standards for Service Management, empowering technology and process to ensure the users have the best possible experience and outcomes, both internally to Digital Services … very best of good work life balance. About us About us Digital Assurance falls within the Digital Services Service umbrella, which follows the ITIL standard of Service Management, empowering technology and process to ensure the customers have the best possible end result. About our location The Digital Assurance team ...

document control, versioning, approval and audit disciplines. What you’ll bring Strong project/programme management skills within complex IT environments. Good knowledge of ITIL, ITSM and service transition practices. Strong planning, RAID management, risk mitigation and issue-resolution capability. Excellent stakeholder management, communication, negotiation and influencing skills. Ability … operating processes, quality gates and documentation standards. Experience within high-security, government, defence or regulated environments is desirable. Relevant project/programme management and ITIL qualifications would be advantageous. At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration ...

such as Freshservice or Zendesk. At least 3 years' experience in core ITSM practices, including incident management, change enablement, and asset and configuration management. ITIL 4 Foundation certification, alongside strong problem-solving, communication and stakeholder management skills. A collaborative, proactive approach and the confidence to advise customers, challenge assumptions … deliver meaningful results. Desired skills and qualifications: It would be an added bonus if you have: Atlassian ACP-420 certification or an advanced ITIL 4 Managing Professional qualification. Experience with other Atlassian products, such as Jira, Confluence, Bitbucket or Trello, and ecosystem tools such as Lansweeper. Knowledge of SaaS technologies ...

mindset. Experience working within an Application Support, Technical Support or Production Support environment. Strong troubleshooting, diagnostic and problem-solving skills. Experience operating within an ITIL-based support framework, with ITIL Foundation certification desirable. Excellent communication skills, with the ability to engage technical and non-technical stakeholders. Experience working across complex ...

date with evolving technology Knowledge and experience of the following would be advantageous: Working in Managed Services or another multi-customer support environment. ITIL Foundation certification or practical experience of ITIL-aligned service management. Experience with customer-facing service reviews, service reporting, SLA analysis, action tracking, service improvement, onboarding ...

working with third-party providers. Technical Expertise VMware and virtualisation technologies. Server infrastructure and performance monitoring technologies. Cloud infrastructure and Microsoft technology stack. ITIL framework and service management best practices. Backup, disaster recovery, resilience, and infrastructure monitoring solutions. Desirable Experience Automation and orchestration tools such as Ansible and Terraform. Container … technologies including Kubernetes and Docker. Experience working within regulated environments and compliance frameworks such as SOX and ISO. ITIL Foundation certification or equivalent. Personal Attributes Strong leadership and team development capabilities. Excellent communication and stakeholder management skills. Analytical problem-solving mindset with strong organisational skills. Customer-focused approach with ...

understanding of infrastructure domains across multiple projects in: Cloud Infrastructure (Azure/Google), Networking, Platforms & Servers, End‐User Compute, Scripting & Automation, and Service Management (ITIL). Responsible for line managing engineers and their skills; ensure skills are developed and aligned to business strategy and needs. This role blends strong people … particularly interested in people with skills/experience in: Demonstrated success in managing technical teams, mentoring engineers, and delivering solutions aligned to Agile, Scrum, ITIL, and SDLC best practices. Good leadership and communicationskills. Strong organisational and planning skills Excellent people-management skills Familiarity with complex multi‐discipline IT environments Data ...

operational data, identify trends and contribute to appropriate improvement actions. Strong understanding of incident, problem, change and release management processes, ideally aligned with ITIL practices. Experience providing technical guidance and support within software engineering and/or application support teams. Ability to build strong working relationships across application, database, infrastructure … operational data, identify trends and contribute to appropriate improvement actions. Strong understanding of incident, problem, change and release management processes, ideally aligned with ITIL practices. Experience providing technical guidance and support within software engineering and/or application support teams. Ability to build strong working relationships across application, database, infrastructure ...

methods. · Experience working in Windows and UNIX/Linux environments. · Understanding of software development lifecycles, configuration management, change control and release management. · Awareness of ITIL, service transition, operational support and systems lifecycle management. · Experience working within environments with demanding requirements for system availability, resilience, performance, security or reliability. · INCOSE certification … ITIL certification or a relevant postgraduate qualification. Skills and Personal Attributes · Strong analytical, logical and structured problem-solving skills. · Ability to understand complex technical environments and break them down into manageable systems, components, interfaces and requirements. · Excellent communication and stakeholder management skills, with the confidence to engage at all levels. ...

Demonstrable P1/P2 major incident management and technical escalation experience. - Advanced troubleshooting across Wintel, virtualisation, storage, networking and database dependencies. - Strong knowledge of ITIL Incident, Problem, Change, Configuration and Service Level Management. - Experience managing SLAs, KPIs, operational performance and service improvements. - Proven experience coordinating infrastructure changes, technical risk assessments … customer engagement, stakeholder management and communication skills. - Experience managing workloads, shift coverage, team performance and technical development. - Strong technical documentation, governance and audit experience. - ITIL 4, Microsoft, VMware or storage certifications would be advantageous. - Experience with PowerShell, enterprise monitoring tools and operational automation would be beneficial. - Knowledge of Veeam, Commvault ...

releases. Maintaining database security, auditing and compliance standards. Producing technical documentation, operational procedures and runbooks. Driving automation, standardisation and continuous improvement initiatives. Working within ITIL-aligned change, release and configuration management processes. Essential Experience Minimum 5 years' experience supporting SQL Server in business-critical production environments. Minimum 3 years' experience … SCOM, Redgate SQL Monitor or SolarWinds DPA. Strong understanding of Active Directory, DNS, Kerberos/SPNs and Windows Server environments. Experience working within ITIL Incident, Problem and Change Management frameworks. Excellent communication and stakeholder management skills. Desirable Skills SSIS, SSRS and SSAS Azure SQL and Managed Instance Azure Arc Oracle ...

vacancy. Thank you. Person Specification Skills, Abilities and Qualifications Essential Degree-level education or equivalent relevant experience with clear evidence of ongoing professional development. ITIL Foundation qualification (or equivalent service management certification). Strong analytical, communication and stakeholder-management skills, with the ability to interpret complex information and influence decision … qualification, such as CIPS or Commercial Contract Management. Experience using and maintaining asset registers/CMDBs, including lifecycle management and licence compliance. Desirable Advanced ITIL certification (e.g., ITIL Practitioner/Intermediate). Environment Essential The ability to think outside of the box to provide solutions to challenges Strategic Essential Demonstrated ...

vulnerability remediation. Support infrastructure modernisation and migration projects. Perform root cause analysis and manage technical incidents and changes. Maintain technical documentation and follow ITIL service management processes. Work closely with network, security, desktop and application teams. Essential Skills & Experience Proven third-line Infrastructure or Active Directory engineering experience. Strong expertise … migrations and server upgrades. PowerShell, Python or Ansible automation. CIS/NCSC security baselines and air-gapped environments. Relevant Microsoft, VMware, Red Hat or ITIL certifications. This is an excellent opportunity for an experienced Infrastructure or Active Directory Engineer to work within a secure enterprise environment, supporting critical services ...

databases. SLA & Service Quality Management. Proven SLA/KPI delivery through queue, incident‐ageing and compliance monitoring, with corrective action. Change Coordination. ITIL‐aligned oversight of standard, minor and emergency changes, including technical/risk reviews, maintenance windows and rollback plans. ITIL Practices. Strong knowledge and operational application of Incident … Management. Skill‐ and capacity‐based workload planning, ensuring service‐window coverage through shifts and on‐call rotas. Security Clearance. DV Clearance required. Desired Certifications. ITIL 4 Foundation or higher. Microsoft, VMware, or storage vendor certifications that validate technical breadth across the infrastructure domain. Continuous Service Improvement. Experience leading or contributing ...

storage, network, AD and databases.SLA & Service Quality Management. Proven SLA/KPI delivery through queue, incident-ageing and compliance monitoring, with corrective action.Change Coordination. ITIL-aligned oversight of standard, minor and emergency changes, including technical/risk reviews, maintenance windows and rollback plans.ITIL Practices. Strong knowledge and operational application … knowledge transfer.Workload Management. Skill- and capacity-based workload planning, ensuring service-window coverage through shifts and on-call rotas.Security Clearance. DV Clearance required.DesiredCertifications. ITIL 4 Foundation or higher. Microsoft, VMware, or storage vendor certifications that validate technical breadth across the infrastructure domain.Continuous Service Improvement. Experience leading or contributing ...

lines \n Security Remediation process (vulnerability assessment and patch management) \n Contribute to standardized and document operational procedures \n Responsible for adherence of established ITIL practice such as Incident, Change, Problem and Release Management \n \n This is a hybrid position.Expectationofdays intheoffice will be confirmed by your Hiring Manager. … Cloud platforms preferred (AWS, Microsoft Azure, Google Cloud Platform etc.) \n Knowledge in Configuration management tools (Chef, Ansible, terraform etc.) \n Basic understanding of ITIL v4 processes such as Incident, Change, Problem and Release Management \n Good knowledge of networking concepts like TCP/IP, DNS and DHCP \n Experience ...

overseeing the delivery of IT services within a Contact Centre Support Team. This role would suit someone with a strong technical background and deep ITIL knowledge who has managed service teams and client expectations in a dynamic environment and is looking to develop further across secure service delivery. The Role … main point of contact for the customer on service delivery and performance Managing incident, problem and change management processes in line with ITIL best practice Coordinating with internal infrastructure, development and support teams to resolve issues and implement improvements Driving service improvement initiatives based on performance data and customer feedback ...

service mobilisation, transition and country expansion activities, ensuring readiness criteria, governance controls and acceptance requirements are achieved before service responsibility transfers. Oversee delivery of ITIL-aligned service management practices including Incident, Major Incident, Problem, Change, Knowledge, Capacity, Availability, Service Level Management and Continual Improvement. Maintain the single operational view across … service delivery in a complex, multi-supplier or enterprise environment Experience in defence, aerospace, government or another security-regulated environment Strong working knowledge of ITIL 4 service management and service integration principles Experience of global or tri-country service delivery Demonstrable executive stakeholder management, governance and escalation leadership Practical exposure ...

United Kingdom of Great Britain and Northern Ireland Saab UK is part of Scandinavia’s largest defence company, bringing together the best of Swedish and British innovation. Saab offers world-leading solutions and services in ...