101 to 125 of 1,797 ITIL Jobs in the UK

2nd Line Service Desk Engineer| London (Hybrid) supporting US operations | 1-9pm shifts

Location
City Of London, England, United Kingdom
/IP DNS DHCP VPN technologies LAN/WAN connectivity Wireless networking Network troubleshooting principles Experience working within an ITSM environment. Knowledge of ITIL principles and best practice. Excellent communication skills and a user-first mindset. The ability to work independently, prioritiseeffectivelyand manage multiple issues simultaneously. About us Odgers ...

Senior Service Support Analyst

Location
Greater London, England, United Kingdom
Bitbucket etc.) tools and knowledge of how they are used for deployments Experience of running disaster recovery activities in the production environment Understanding of ITIL and ISO20000 Familiar with following incident, change and problem management processes Excellent oral and written communication skills with the ability to communicate effectively with technical ...

Service Desk Manager

Location
East Midlands, England, United Kingdom
requirements and identify areas for improvement. Process Improvement Continuously review and optimise service desk processes to improve efficiency and service quality. Implement and maintain ITIL-aligned practices for incident, problem, and change management. Drive initiatives that enhance customer satisfaction and operational performance. Strategic Leadership Collaborate with wider business teams ...

IT Technical Lead (L3)

Location
Greater London, England, United Kingdom
environment, with deep expertise in macOS and iOS. Strong working knowledge of Windows Desktop and Windows Server environments. Experience managing IT services within an ITIL framework (incident, problem, change management). Familiarity with information security frameworks and working within a regulated or compliance-driven environment (e.g. ISO 27001, Cyber Essentials ...

Senior Application Engineer (SIEM)

Hiring Organisation
Hackajob Ltd
Location
Yeovil, Somerset, South West, United Kingdom
Employment Type
Permanent, Work From Home
security practices Technical problem solving and resolution of application-related issues Collaboration with engineering, SOC, and service management teams Experience working within security and ITIL-aligned environments Delivery within secure/enterprise/defence environments Desirable: Experience with SIEM/EDR/vulnerability management tools (e.g. Splunk, Trellix, Tenable ...

Senior Application Engineer (SIEM)

Location
Yeovil, England, United Kingdom
security practices* Technical problem solving and resolution of application-related issues* Collaboration with engineering, SOC, and service management teams* Experience working within security and ITIL-aligned environments* Delivery within secure/enterprise/defence environments## ## Desirable:* Experience with SIEM/EDR/vulnerability management tools (e.g. Splunk, Trellix, Tenable ...

IT Support Technician

Hiring Organisation
Reed
Location
Norwich, Norfolk, United Kingdom
Employment Type
Full-Time
Salary
£30,000 per annum, Inc benefits
maintenance procedures Strong communication and problem-solving skills. Full UK driving licence and access to a vehicle. Desirable Microsoft Exchange 2019 or Exchange Online. ITIL Foundation certification. Microsoft certifications. About You We're looking for someone who is passionate about technology and eager to build a long-term career ...

Microsoft Licensing Optimisation Officer

Hiring Organisation
County Durham & Darlington NHS Foundation Trust
Location
Darlington, DL3 6HX, United Kingdom
Salary
£32073.00 to £39043.00
professional development relevant to Microsoft 365, software licensing or digital services Desirable Microsoft Fundamentals certification, for example MS-900, AZ-900 or PL-900. ITIL Foundation, Software Asset Management or Microsoft licensing-related training Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions ...

Google Workspace Support Specialist

Location
Stevenage, England, United Kingdom
skills. Desirable Skills Knowledge of Microsoft 365 services. Understanding of global email environments. Basic understanding of network infrastructure. Familiarity with Google support case management. ITIL knowledge and experience working within structured service management environments. #J-18808-Ljbffr ...

Desktop Support Engineer

Hiring Organisation
Sellick Partnership
Location
Herefordshire, United Kingdom
Employment Type
Full-Time
Salary
£20.00 - £25.00 per hour
technical users. Strong organisational skills and the ability to prioritise competing demands. Ability to work independently and as part of a wider technical team. ITIL Foundation, CompTIA A+, Microsoft certifications or equivalent experience would be advantageous. Experience within a public sector, healthcare or education environment would be beneficial. Full driving ...

Desktop Support Engineer

Hiring Organisation
Sellick Partnership
Location
Herefordshire, United Kingdom
Employment Type
Contract
Contract Rate
£20 - £25/hour
technical users. Strong organisational skills and the ability to prioritise competing demands. Ability to work independently and as part of a wider technical team. ITIL Foundation, CompTIA A+, Microsoft certifications or equivalent experience would be advantageous. Experience within a public sector, healthcare or education environment would be beneficial. Full driving ...

Google Workspace Support Specialist

Hiring Organisation
Experis
Location
Nationwide, United Kingdom
Employment Type
Contract
Contract Rate
£800 - £850/day
skills. Desirable Skills Knowledge of Microsoft 365 services. Understanding of global email environments. Basic understanding of network infrastructure. Familiarity with Google support case management. ITIL knowledge and experience working within structured service management environments. If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup ...

Business Incident Manager

Hiring Organisation
Hackajob Ltd
Location
Glasgow, Lanarkshire, Scotland, United Kingdom
Employment Type
Permanent
improvement initiatives. Analytical mindset with experience in data interpretation, reporting, and trend analysis. Understanding of SLA/KPI frameworks and service management principles (e.g., ITIL desirable). Key Competencies Calm and decisive under pressure Highly organised with strong attention to detail Clear and confident communicator Proactive problem-solver Strong commercial ...

Desktop Support Engineer

Location
Greater London, England, United Kingdom
/EDR, web protection and email hygiene. Experience with Entra ID (Azure AD), including users/groups, Conditional Access, MFA and licensing. Understanding of ITIL principles; ManageEngine ServiceDesk Plus experience is desirable. Experience or exposure to Microsoft 365 Copilot administration and adoption. Dynamics 365 end-user support experience is desirable. ...

Application Support Engineer - 12 months' Fixed Term Contract

Location
Glenrothes, Scotland, United Kingdom
platform. Qualifications Essential : Proven experience in application support, ideally with finance platforms, particularly OneStream; strong understanding of Service Management frameworks such as ITIL; solid background in operating system management (Windows/Linux), application troubleshooting and performance optimisation, log analysis, system monitoring, and incident management; ability to collaborate effectively with technical ...

Service Reporting Manager

Location
Greater London, England, United Kingdom
analytics and reporting within IT Service Management environments. Technical skills, advanced experience in SQL, PowerBI, Tableau, Excel, Python, ServiceNow reporting etc). Knowledge of ITIL principles and ISO service management standards. Excellent stakeholder management and communication skills. What we care about: At Bell, we believe that we are stronger together ...

Managed Service Operations - Head of Practice

Location
Greater London, England, United Kingdom
experience Deep understanding of live service operations including incident, problem, change, event, monitoring, resilience, continuity, capacity, and on‐call models. Strong understanding of ITIL practices blended with modern DevOps, SRE, Agile and platform‐engineering approaches. Broad technical awareness across cloud platforms, application architectures, data platforms, networks, observability tooling, security ...

Microsoft 365 / Modern Workplace Administrator

Hiring Organisation
FBI &TMT
Location
London, United Kingdom
Employment Type
Permanent
Salary
£350 - £400 per day
identity management. Understanding of Microsoft Security and Compliance tools. Experience supporting cloud-based collaboration platforms. Strong troubleshooting and stakeholder engagement skills. Experience working within ITIL-based support environments. Desirable Skills Turbo360 administration or support experience. Microsoft Copilot administration and governance. Experience with Power Platform. Experience with Azure administration. Knowledge ...

Application Support Analyst

Hiring Organisation
IT Talent Solutions Ltd
Location
Guildford, Surrey, United Kingdom
Employment Type
Full-Time
Salary
£28,000 - £34,000 per annum
industry-specific systems. Strong troubleshooting and problem-solving skills. Knowledge of Windows environments, Microsoft 365 and Active Directory. Familiarity with ticket management systems and ITIL-based processes. Excellent communication and customer service skills. A proactive approach and willingness to learn new technologies. Desirable Skills SQL experience or the ability ...

Devops Engineer - Azure - Security - Hybrid

Hiring Organisation
Cyber Talent Limited
Location
Lutterworth, Leicestershire, East Midlands, United Kingdom
Employment Type
Permanent, Work From Home
Salary
£55,000
ensureISO/compliance standards. Automation Develop scripts andtools to improveefficiency and reducemanualeffort. Collaboration Partner with Developmentand IT teamsto support applicationdelivery and resolvedeployment issues. ITIL Operations Manage incidents,requests and problemresolution across theDevOps and applicationstack. Qualifications and Experience:- 3+ years' experience in a DevOpsrole, ideally withina security-focusedor highly regulatedenvironment. Strong ...

Information Technology Service Delivery Manager

Location
Chipping Barnet, England, United Kingdom
within a medium or large multi-site environment, ideally within the education sector Strong people management, coaching and performance management skills Good understanding of ITIL service management, including incident, change and problem management Strong technical knowledge across Microsoft 365, Azure, Active Directory, Intune and wider IT infrastructure Excellent communication ...

IT Infrastructure & Systems Manager

Location
Greater London, England, United Kingdom
explain technical concepts to non-technical audiences. Experience leading or mentoring IT team members or support staff is highly desirable. Relevant certifications (e.g., ITIL, Microsoft, Cisco, CompTIA, or cloud certifications) are an advantage. Bachelor’s degree in Information Technology, Computer Science, or a related field, or equivalent practical experience. Infrastructure ...

Interim Technology Services Manager

Hiring Organisation
Morgan Law
Location
London, United Kingdom
Employment Type
Contract
Contract Rate
£65000 - £70000/annum
information technology budget It is likely that the successful candidate will hold a relevant degree and/or relevant industry qualifications such as ITIL, Microsoft certifications and a cybersecurity certification Managing multiple concurrent projects and prioritise effectively Negotiate and manage contracts with suppliers and assess and manage risks in supplier ...

Infrastructure and Network Engineer

Location
North East, England, United Kingdom
/Replication Technologies such as Veeam and Skykick Unified Communication solutions such as Microsoft Teams Monitoring and RMM solutions Renewing and managing server certificates ITIL for service management Industry-recognised accreditations relating to the above How We Take Care of You As well as offering a competitive salary, we have ...

Server Infrastructure Administrator

Location
Knowsley, England, United Kingdom
. Experience working in financial services, legal, or debt recovery sectors. Experience of Ansible, Terraform or similar automation tools. Awareness of security frameworks and ITIL best practices. Strong problem-solving, analytical and writing skills. Comfortable working independently or as part of a team. Personal Attributes: Excellent communication and interpersonal skills. ...