126 to 150 of 1,943 ITIL Jobs in the UK

experience Deep understanding of live service operations including incident, problem, change, event, monitoring, resilience, continuity, capacity, and on‐call models. Strong understanding of ITIL practices blended with modern DevOps, SRE, Agile and platform‐engineering approaches. Broad technical awareness across cloud platforms, application architectures, data platforms, networks, observability tooling, security ...

identity management. Understanding of Microsoft Security and Compliance tools. Experience supporting cloud-based collaboration platforms. Strong troubleshooting and stakeholder engagement skills. Experience working within ITIL-based support environments. Desirable Skills Turbo360 administration or support experience. Microsoft Copilot administration and governance. Experience with Power Platform. Experience with Azure administration. Knowledge ...

industry-specific systems. Strong troubleshooting and problem-solving skills. Knowledge of Windows environments, Microsoft 365 and Active Directory. Familiarity with ticket management systems and ITIL-based processes. Excellent communication and customer service skills. A proactive approach and willingness to learn new technologies. Desirable Skills SQL experience or the ability ...

ensureISO/compliance standards. Automation Develop scripts andtools to improveefficiency and reducemanualeffort. Collaboration Partner with Developmentand IT teamsto support applicationdelivery and resolvedeployment issues. ITIL Operations Manage incidents,requests and problemresolution across theDevOps and applicationstack. Qualifications and Experience:- 3+ years' experience in a DevOpsrole, ideally withina security-focusedor highly regulatedenvironment. Strong ...

incident management, problem management and change management. Service support/analyst background. Ability to document triage procedures and best practices to enhance support efficiency. ITIL V 3 or Above ...

long-term solutions. Develop and implement self-healing automation for recurring failures. Service Operations & Support (Managed Services)Provide L2/L3 support aligned with ITIL practices (incident, problem, change management).Participate in on-call rotations and handle critical incident response. Maintain detailed SOPs, runbooks, knowledge base articles, and client documentation. ...

within a medium or large multi-site environment, ideally within the education sector Strong people management, coaching and performance management skills Good understanding of ITIL service management, including incident, change and problem management Strong technical knowledge across Microsoft 365, Azure, Active Directory, Intune and wider IT infrastructure Excellent communication ...

explain technical concepts to non-technical audiences. Experience leading or mentoring IT team members or support staff is highly desirable. Relevant certifications (e.g., ITIL, Microsoft, Cisco, CompTIA, or cloud certifications) are an advantage. Bachelor’s degree in Information Technology, Computer Science, or a related field, or equivalent practical experience. Infrastructure ...

information technology budget It is likely that the successful candidate will hold a relevant degree and/or relevant industry qualifications such as ITIL, Microsoft certifications and a cybersecurity certification Managing multiple concurrent projects and prioritise effectively Negotiate and manage contracts with suppliers and assess and manage risks in supplier ...

/Replication Technologies such as Veeam and Skykick Unified Communication solutions such as Microsoft Teams Monitoring and RMM solutions Renewing and managing server certificates ITIL for service management Industry-recognised accreditations relating to the above How We Take Care of You As well as offering a competitive salary, we have ...

. Experience working in financial services, legal, or debt recovery sectors. Experience of Ansible, Terraform or similar automation tools. Awareness of security frameworks and ITIL best practices. Strong problem-solving, analytical and writing skills. Comfortable working independently or as part of a team. Personal Attributes: Excellent communication and interpersonal skills. ...

document processes and solutions in a structured, repeatable way. Motivated to grow their skills through further certifications (e.g. MS-900, AZ-900, ITIL v4) and enhanced security clearances (e.g. DV) where required. Comfortable in a fast-paced consultancy environment, balancing day-to-day support with contributing to infrastructure improvements ...

primarily Azure). Experience delivering infrastructure transformation, standardisation and operational improvement initiatives. Solid understanding of hybrid cloud environments and modern infrastructure operations. Knowledge of ITIL-aligned service management, shared services, SLAs and vendor management. Strong communication, stakeholder management and people leadership skills. A pragmatic, resilient and results-driven approach ...

build guides and runbooks. Strong troubleshooting, analytical and communication skills. Experience working within complex programmes and large technical teams. Understanding of service management principles (ITIL). Desirable Skills, Qualifications and Experience Experience working within Defence or other secure public sector environments. Knowledge of virtualisation platforms, e.g. VMware. Experience with SCCM ...

management. Experience developing and improving IT service processes. Excellent communication and stakeholder management skills. Highly organised, resilient and able to manage competing priorities. Desirable: ITIL Foundation or higher. Experience in a multi-site or international environment. Microsoft 365, Intune and/or Autopilot experience. Working Arrangements This is an office ...

management. Experience developing and improving IT service processes. Excellent communication and stakeholder management skills. Highly organised, resilient and able to manage competing priorities. Desirable: ITIL Foundation or higher. Experience in a multi-site or international environment. Microsoft 365, Intune and/or Autopilot experience. Working Arrangements This is an office ...

producing and updating technical documentation to a high standard. Have excellent analysis and problem-solving skills. Possess excellent communication skills. Have ITIL3 or ITIL 4 at the Foundation level or above. KEY DUTIES System Support & Ticket resolution - Utilising technical expertise to ensure Cat A systems are kept online and running ...

producing and updating technical documentation to a high standard. Have excellent analysis and problem-solving skills. Possess excellent communication skills. Have ITIL3 or ITIL 4 at the Foundation level or above. KEY DUTIES System Support & Ticket resolution - Utilising technical expertise to ensure Cat A systems are kept online and running ...

transactional and reporting systems and data warehousing. Experience of working closely with other key functions such as Manufacturing and Supply Chain. An appreciation of ITIL Functions & Processes. Business leadership experience of teams and functions utilising complex ERP systems. Knowledge and experience of project and service delivery disciplines including business analysis ...

prioritise using business impact, risk and service criticality. Excellent stakeholder management and communication skills, including clear updates, executive summaries and effective escalation. Desirable ITIL v3/v4 certification or demonstrable equivalent experience. Cloud certification(s), e.g. Azure or AWS. Operational security/governance exposure, e.g. ISO27001‐aligned controls. Experience operating ...

services delivery to business areas, with the quality levels defined in the agreed SLA’s. • Responsible for OT Service conformance in accordance with ITIL best practice and Group Global standards for Service Desk operation, Change Management, Incident Management, Configuration Management, Problem management and Reporting. • To establish and assure the required ...

lead technical projects and transition solutions into BAU Qualifications Microsoft certifications (or willingness to work towards) in areas such as Azure, Security or Infrastructure ITIL certification (desirable) Why join FCHO? First Choice Homes Oldham is a housing association providing safe,affordableand high-quality homes across Oldham and the surrounding areas. ...

working in a regulated and customer-focused environment, ideally within financial services. Experience using enterprise ITSM platforms and producing relevant management information and reporting. ITIL 4 Foundation certification or higher. Experience with ServiceNow or a comparable enterprise ITSM platform. Knowledge of operational resilience, business continuity, and disaster recovery frameworks. Experience ...

working in a regulated and customer-focused environment, ideally within financial services. Experience using enterprise ITSM platforms and producing relevant management information and reporting. ITIL 4 Foundation certification or higher. Experience with ServiceNow or a comparable enterprise ITSM platform. Knowledge of operational resilience, business continuity, and disaster recovery frameworks. Experience ...

technical environment. Infrastructure monitoring, performance management and service availability. Desirable Experience Experience working within a secure public sector, policing or government environment. Knowledge of ITIL service management principles. Active Directory administration, including Group Policy and identity management. Understanding of networking concepts including TCP/IP, LAN and WAN technologies. Experience ...