601 to 625 of 634 ITIL Jobs in the UK

2nd Line Support Technician Location: Ringwood, Hampshire Salary: £26,000 - £30,000 DOE + Profit Share + Benefits Hours: 37.5 hours per week; Hybrid home working after successful completion of probation The Role We are ...

Practice Enforce platform standards including naming conventions, update set management, and security controls Support data model integrity and alignment with best practice frameworks (e.g., ITIL, CSDM) Contribute to architectural decisions and platform direction Quality & Operations Own CI/CD pipelines, automated testing (ATF), and deployment controls Ensure regression testing … experience with configuration-first development approaches Exposure to integrations, testing frameworks, and CI/CD practices Strong stakeholder engagement and communication skills Desirable: ITIL v4 Foundation ServiceNow certifications (CSA, CAD, or specialist certifications) What You'll Get Competitive salary and discretionary bonus Hybrid working model Generous pension and benefits package ...

Lead Information Security Analyst Engineer/Architect to £54k + Benefits ISO27001, COBIT, SECURITY, ITIL, CISM, CISSP, PCI-DSS Lead Information Security Engineer/Analyst: Do you have a background working in an IT Security function and are able to identify and remediate threats or vulnerabilities, implement information security strategies … passionate about technology, with a strong customer service ethos, focused on keeping abreast with Information Security Management frameworks and standards ( ISO2701, COBIT, ITIL) Lead Information Security Engineer/Analyst/Architect - About the company: Do you want to be part of a successful organisation, that strives to offer stable, sustainable ...

Essentials Plus - Newly achieved (June 2026) - Maintain annual renewal PCI DSS - Compliant - Maintain ISO 22301 - Business Continuity - Documentation complete, testing underway - Lead to certification ITIL v5 - Service Management - Programme in planning - Coordinate training cohort ISO 9001 - Quality Management - Under evaluation - Assess and potentially lead ISO 20000 - IT Service Management - Under … certification, building on existing documentation and testing programme Manage our ISO 27001 programme through its annual surveillance and recertification cycle Coordinate the ITIL v5 Foundation training cohort and support Practice Manager candidates Assess the business case and feasibility for ISO 9001 and ISO 20000 and, where approved, lead implementation Manage ...

infrastructure, and data layers Monitor systems and respond to alerts Support deployments and production changes Work with internal teams, clients, and third parties Follow ITIL processes (Incident, Problem, Change) Essential Skills Strong AWS experience (EC2, S3, RDS, Lambda, VPC, IAM) Experience supporting production cloud systems Strong troubleshooting and monitoring skills … Experience analysing logs and data Background in Support/Operations Desirable ITIL knowledge Monitoring tools (Prometheus, Grafana, ELK) Terraform/CloudFormation CI/CD, DevOps, Docker, Kubernetes Personal Skills Strong communication and customer focus Problem-solving mindset Team player with a proactive approach ...

infrastructure, and data layers Monitor systems and respond to alerts Support deployments and production changes Work with internal teams, clients, and third parties Follow ITIL processes (Incident, Problem, Change) Essential Skills Strong AWS experience (EC2, S3, RDS, Lambda, VPC, IAM) Experience supporting production cloud systems Strong troubleshooting and monitoring skills … Experience analysing logs and data Background in Support/Operations Desirable ITIL knowledge Monitoring tools (Prometheus, Grafana, ELK) Terraform/CloudFormation CI/CD, DevOps, Docker, Kubernetes Personal Skills Strong communication and customer focus Problem-solving mindset Team player with a proactive approach ...

time fix experience. Updating IT Support incident call documentation within the Service Desk management system, ensuring accurate incident details and call history. ITIL experience preferred - ITIL V4 Certification or Training advantageous. Active SC Security Clearance is essential for this role. ...

strategy whilst maintaining oversight of day-to-day operations. Key Technologies & Experience Systems Integration & Interoperability HL7 & FHIR Integration Engines Cloud Platforms Infrastructure & Cyber Security ITIL Service Management Supplier & Contract Management What they're looking for Proven experience leading technical or digital teams Strong background in systems integration and interoperability Experience … with HL7, FHIR or similar healthcare integration standards Advanced knowledge of ITIL processes Experience managing suppliers and third-party relationships Strong communication and stakeholder management skills What's in it for you? The opportunity to lead a critical technical function Influence over digital strategy and technology direction Management responsibility across ...

cloud, infrastructure, monitoring and enterprise applications Drive automation, workflow optimisation and AI-enabled service management initiatives Define architecture standards, governance and best practices Support ITIL-aligned Incident, Problem, Change, Asset and Configuration Management processes Lead upgrades, migrations and transformation projects across complex enterprise environments Produce solution designs, architecture documentation … Strong BMC Helix/Remedy architecture expertise Experience with ITSM, Discovery, CMDB and Digital Workplace implementations CIS Controls v8.1 implementation experience Strong understanding of ITIL frameworks and service management best practice Experience integrating cloud platforms, enterprise systems and automation tools Knowledge of Python, PowerShell, REST APIs or orchestration technologies ...

cloud, infrastructure, monitoring and enterprise applications Drive automation, workflow optimisation and AI-enabled service management initiatives Define architecture standards, governance and best practices Support ITIL-aligned Incident, Problem, Change, Asset and Configuration Management processes Lead upgrades, migrations and transformation projects across complex enterprise environments Produce solution designs, architecture documentation … Strong BMC Helix/Remedy architecture expertise Experience with ITSM, Discovery, CMDB and Digital Workplace implementations CIS Controls v8.1 implementation experience Strong understanding of ITIL frameworks and service management best practice Experience integrating cloud platforms, enterprise systems and automation tools Knowledge of Python, PowerShell, REST APIs or orchestration technologies ...

situations: calm, authoritative and decisive Credible in front of senior customer stakeholders, navigating difficult conversations without losing the relationship Strong working knowledge of ITIL practices Ability to obtain and hold all required clearances (SC, NPPV, etc.) DESIRABLE BUT NOT ESSENTIAL Aruba, or complementary technologies (Juniper, Fortinet, SD-WAN) Automation … enterprise, cisco routing and switching, routing protocols, bgp, ospf, ccie, third line network engineer, network troubleshooting, data network engineer, lan, wan, technical operations authority, itil, incident management, managed services, 24/7 support, sc clearance, nppv, cisco, aruba, juniper, fortinet, sd-wan, belfast, telecoms ...

unique. We'd love you to join us. What skills, knowledge and experience will you need? Demonstrable experience of IT Service Management in an ITIL or equivalent Framework. Proven experience of supporting the delivery of projects in an Agile environment. Proven track record of transitioning projects into live service. Demonstrable … role you'll need good at stakeholder engagement, a structured approach to managing change and a commitment to delivering reliable, user-focused outcomes. An ITIL Foundation qualification (or willingness to work towards one) would be advantageous but is not essential. Details. Wages. Perks. Location: You'll join ...

unique. We'd love you to join us. What skills, knowledge and experience will you need? Demonstrable experience of IT Service Management in an ITIL or equivalent Framework. Proven experience of supporting the delivery of projects in an Agile environment. Proven track record of transitioning projects into live service. Demonstrable … role you'll need good at stakeholder engagement, a structured approach to managing change and a commitment to delivering reliable, user-focused outcomes. An ITIL Foundation qualification (or willingness to work towards one) would be advantageous but is not essential. Details. Wages. Perks. Location: You'll join ...

unique. We'd love you to join us. What skills, knowledge and experience will you need? Demonstrable experience of IT Service Management in an ITIL or equivalent Framework. Proven experience of supporting the delivery of projects in an Agile environment. Proven track record of transitioning projects into live service. Demonstrable … role you'll need good at stakeholder engagement, a structured approach to managing change and a commitment to delivering reliable, user-focused outcomes. An ITIL Foundation qualification (or willingness to work towards one) would be advantageous but is not essential. Details. Wages. Perks. Location: You'll join ...

unique. We'd love you to join us. What skills, knowledge and experience will you need? Demonstrable experience of IT Service Management in an ITIL or equivalent Framework. Proven experience of supporting the delivery of projects in an Agile environment. Proven track record of transitioning projects into live service. Demonstrable … role you'll need good at stakeholder engagement, a structured approach to managing change and a commitment to delivering reliable, user-focused outcomes. An ITIL Foundation qualification (or willingness to work towards one) would be advantageous but is not essential. Details. Wages. Perks. Location: You'll join ...

unique. We'd love you to join us. What skills, knowledge and experience will you need? Demonstrable experience of IT Service Management in an ITIL or equivalent Framework. Proven experience of supporting the delivery of projects in an Agile environment. Proven track record of transitioning projects into live service. Demonstrable … role you'll need good at stakeholder engagement, a structured approach to managing change and a commitment to delivering reliable, user-focused outcomes. An ITIL Foundation qualification (or willingness to work towards one) would be advantageous but is not essential. Details. Wages. Perks. Location: You'll join ...

above, or equivalent technical qualification & experience (equivalent experience = a minimum of 3 years' working in a relevant technical role of sufficient seniority) Desirable ITIL Foundation Level Qualification Experience Essential Familiar with NHS Hospital Information systems with extensive knowledge of the Patient Administration System and Interfaces within an Acute NHS Trust … Engine to design, build and test interfaces. Considerable practical experience working with relational databases, and SQL. Demonstrable team leadership experience. Desirable Practical knowledge of ITIL and ISO9002 standards (or other equivalent Quality Management Systems). Experience developing interfaces that transform messages via Mapper Definition Files and JavaScript filters using ...

Your new companyA well-established multi-site public sector organisation is seeking an experienced Service Delivery Manager. The organisation are in the early stages of delivering their digital strategy and are looking for an experienced ...

maintain, and execute VMS DCL scripts for automation and operational efficiency. Perform incident analysis, root cause identification, and support problem resolution in line with ITIL practices. Maintain operational documentation and support handovers across shifts and teams. Collaborate with application, infrastructure, and vendor teams to ensure platform stability. Your Profile Essential … Desirable skills/knowledge/experience: Experience working in a 24x7 telecom operations environment. Exposure to disaster recovery drills and failover testing. Knowledge of ITIL processes (Incident, Problem, Change Management). Experience with Legacy system modernisation or migration programmes. Familiarity with integration of OpenVMS with other Unix/Linux ...

About Bates IT: Bates Group is an affiliate page of Serbus. Serbus connects and protects the UK’s most critical national services. Our people are trusted to build and maintain exceptionally secure, highly resilient communications ...

expertise with Jira Service Management to design and optimise ITSM and CMDB solutions. You will need to work with the customer to implement ITIL-aligned service management solutions on Atlassian Cloud. Responsibilities include: Implementing ITSM processes on Jira Service Management Design, integration and configuration of ITSM solutions Conducting stakeholder workshops … Ideally you will have: 5+ years experience with ITSM tools Excellent communication skills (Both written and verbal) ITIL and Atlassian certifications are a bonus Interviews are ongoing so please apply now to avoid missing ...

basic Hybrid – Manchester Your new opportunity.... Following a strategic refocus on managed services and strong new customer wins, you’ll take ownership of core ITIL practices and make them work in the real world. As the Service Management Consultant, you’ll: Lead and mature Major Incident, Problem, Change, and Release … working on genuinely interesting problems for some of the UK’s most recognisable brands and government organisations. What you’ll bring... Strong, hands-on ITIL 4 knowledge, with experience running practices end-to-end in an MSP, consultancy, or service-provider environment. Credibility in front of customers and being comfortable ...

basic Hybrid – London Your new opportunity.... Following a strategic refocus on managed services and strong new customer wins, you’ll take ownership of core ITIL practices and make them work in the real world. As the Service Management Consultant, you’ll: Lead and mature Major Incident, Problem, Change, and Release … working on genuinely interesting problems for some of the UK’s most recognisable brands and government organisations. What you’ll bring... Strong, hands-on ITIL 4 knowledge, with experience running practices end-to-end in an MSP, consultancy, or service-provider environment. Credibility in front of customers and being comfortable ...

queue and rota management, workload planning, performance reviews, and acting as the primary escalation point for technical or service issues. Working in alignment with ITIL-aligned best practices, you will ensure a highly responsive service that consistently hits agreed SLAs. Key Responsibilities: Team Leadership: Line manage, mentor, and supervise first … Proven experience in a Team Leader, Supervisor, or Senior Analyst role within a busy IT Service Desk or Helpdesk environment. Strong knowledge of ITIL frameworks and ITSM/ESM ticketing systems. Demonstrable experience in line management, including rota planning, coaching, and performance metrics. Excellent technical troubleshooting capability alongside top-tier ...

security, monitoring and management solutions. Ability to present designs and influence senior stakeholders. Knowledge of architecture frameworks such as TOGAF and an understanding of ITIL and Agile methodologies. Experience working within secure environments. TOGAF and ITIL certifications are desirable. We can only consider applications from those eligible to work ...