576 to 600 of 642 ITIL Jobs in the UK

teams to ensure smooth operations and issue resolution. Deliver infrastructure services in line with SLA and compliance targets. Ensure adherence to ITIL processes and security standards. Produce and maintain technical documentation and non-technical summaries. Experience Requirements Minimum 3 years experience as a SAP HANA Administrator. Strong background in database … operations. Excellent problem-solving and troubleshooting abilities. Strong communication and collaboration skills. High level of technical competence and attention to detail. Good understanding of ITIL framework and change management. Ability to summarise technical issues for non-technical stakeholders. Desirable Experience Experience with SAP upgrades (S2 to HANA). Exposure ...

backup, recovery, and replication processes Work closely with senior SAP specialists, infrastructure teams, and service management functions Assist with audits, documentation, and adherence to ITIL processes and security standards Produce and maintain clear technical documentation and operational runbooks Experience Requirements Around 24 years experience in a SAP Basis and/… develop these skills) Strong troubleshooting mindset and willingness to learn Good communication skills, with the ability to explain technical issues clearly Familiarity with ITIL-based service delivery and change management Desirable Experience Experience supporting or contributing to SAP ECC 6 to SAP S/4HANA migrations (highly desirable ...

function. Person Specification Qualifications & Education Essential Educated to A level or equivalent level qualification or relevant experience in an IT Service Desk role Desirable ITIL Foundation Certificate SDI or industry standard Service Desk Certificate Knowledge & Experience Essential Hands on Windows OS knowledge (7 upwards) Experience of supporting Microsoft Office … quickly and accurately Desirable Knowledge of computer and user management in Active Directory Experience of PC Hardware/Building Experience of working within an ITIL framework Experience of Desktop Support Experience of large companies (1500+ user base) Experience of using the support tool "Service Now" Skills & Abilities Essential Ability ...

large IT Service Desk in a medium–large organisation Strong people leadership and stakeholder management skills Deep understanding of IT Service Management/ITIL environments Ability to balance strategic improvement with day-to-day operations Confident decision-maker with strong prioritisation skills Experience influencing senior stakeholders across the business Willingness … travel in line with business needs Desirable: ITIL qualification IT or Project Management qualification Experience driving ITSM automation and service transformation Full UK driving licence ...

supporting database administration. • Producing technical specifications, test plans and scripts. • Diagnosing and resolving third tier support incidents. • Leading system upgrades and patches within ITIL Change and Release processes. • Supporting continuous improvement and promoting best practice in development. About You • We’re seeking a developer with strong technical skills … knowledge in setting up, configuring, and administering Azure environments, ensuring compliance, scalability, and operational excellence • Understanding of REST, SOAP and JSON integrations. • Knowledge of ITIL testing, change and release management. • Strong communication, problem solving and organisational skills. What We Offer • A varied technical role within a supportive ICT team. • Hybrid ...

Incident, Problem, Change, Request, Knowledge) o CMDB & CSDM (v4+ concepts, domains, service lifecycle) o ITOM (Discovery, Service Mapping, Event Management – preferred) • Strong understanding of ITIL processes and how they are implemented in ServiceNow. • Proven experience governing complex, multi team ServiceNow delivery programmes. Architecture & Delivery • Proven experience defining platform wide architecture … where available) Architect Level/Strategic Certifications (Preferred) • ServiceNow Certified Master Architect (CMA) or • ServiceNow Certified Technical Architect (CTA) or actively progressing toward CTA • ITIL v4 Foundation or higher ...

Security focused Solutions Architect Are you security focused, like working in a client facing environment delivering security Solutions? Looking for an Architect to join an amazing highly talented team. Delivery cutting-edge, high security solutions ...

obtained and, if necessary, identify the root cause. Recommend and/or perform upgrades on systems and Support VPN connections. Ticket work according to ITIL/Service now. Provide time/resource estimates for assigned tasks - including time tracking activities. Provide primary support to executive users and key stake holders. … Hospital or Laboratory support or working for Healthcare/Medical domain in general. Knowledge of Dicom, HL7. Any previous IT Service Desk Support. ITIL Foundation v3/4 understanding. Rewards & Benefits TCS is consistently voted a Top Employer in the UK and globally. Our competitive salary packages feature paid holiday ...

Are you looking for a role where you can make a real impact by helping an organisation get the very best value from its software? You’ll join a supportive team where you’ll play ...

mentoring and development of direct reports working on those areas. Working with the EUC Operations Manager within DIT, to contribute to good practice (e.g. ITIL based) IT service management. About us The Leeds Teaching Hospitals NHS Trust is committed to delivering the highest quality and safest treatment and care … Person Specification Qualifications Essential Degree or equivalent in IM&T and demonstrable experience or equivalent experience and knowledge in the NHS DIT field. Minimum ITIL V3. Foundation. Desirable ITIL Managers Certificate Experience Essential Management experience in multiple environments at Lead level with a DIT environment. Lead level experience working ...

senior stakeholder manager with the credibility to operate at VP level Nice to have • Experience supporting complex ERP or property management platforms alongside Entrata • ITIL or ITIL aligned service management experience • Proven track record leading teams through operational change and service transformation This role will appeal to a senior ...

Responsibilities Platform Implementation & Architecture Platform Implementation & Architecture Lead end-to-end implementation and optimization of ITSM platforms Design scalable ITSM workflows aligned with ITIL best practices Configure advanced automation using workflows, business rules, and triggers Build and optimize service catalogs and self-service portals Migration & Transformation Oversee data migration (tickets … Service catalog design Experience designing and managing CMDB and asset management systems Familiarity with REST APIs, integrations, and automation tools Strong understanding of ITIL frameworks Preferred Qualifications ITIL certification (Foundation or higher) Experience with other ITSM platforms (e.g., ServiceNow, Jira Service Management) Basic scripting knowledge (JavaScript or similar) Experience leading ...

effectively in a team environment and build positive working relationships. Strong experience of Design, implementation, and configuration of Integration methods. Desirable Professional qualification in ITIL V3 Intermediate or ITIL 4 Specialist Module or higher. This is great opportunity for join a busy Portfolio Project Team, supporting the IT and Software ...

Intune rollout, infrastructure modernisation, migrations to new technologies. Lead major incident resolutions (P1/P2) including co-ordination across global teams & vendors Ensuring ITIL best practices. We're looking for someone who can bring the following; Significant IT support experience at 2nd line (some 3rd line) across general Microsoft stack … infrastructure & desktop. This is about BREADTH of experience. Delivered IT support in a manufacturing environment Strong Service Delivery/ITIL experience having worked where ITIL is used for incident, request, problem & change management. Leading or mentoring team members. YOU WILL NEED EXPERIENCE IN EITHER MANUFACTURING, PRODUCTION or AN ENVIRONMENT WITH ...

site patching and maintenance at customer locations. - Provide clear communication before, during, and after maintenance windows. - Produce change documentation and implementation reports. - Work within ITIL change control processes. Required Skills & Experience Essential - 5+ years' experience in infrastructure or systems engineering roles. - Experience delivering structured patch management processes. - Knowledge of change … Cisco and Juniper firewalls - VMware vSphere ( ESXi, vCenter, vLCM) - HPE & Dell server firmware Desirable - Familiarity with backup solutions. - Exposure to automation (PowerShell scripting). - ITIL Foundation certification. - Vendor certifications (Microsoft, Cisco, VMware, Juniper). - Experience working within Network Rail or Transport for London industry sectors. ________________________________________ Personal Attributes - Professional and customer ...

disaster recovery concepts. Experience with Linux/Unix environments. Familiarity with monitoring and logging tools (iCinga, Nimsoft, Splunk, ELK). Experience working in ITIL/SLA-driven production environments. Strong troubleshooting, analytical, and communication skills.Experience working in ITIL/SLA-driven production environments. Excellent troubleshooting, analytical, and communication skills. Excellent ...

server and datacentre operations Take responsibility for delivering services to contractual SLAs Ensure services are delivered in compliance with established standards such as ITIL Service Management Responsibility for Finance, Equipment and Other Resources Responsible for maintaining the security and integrity of the datacentre environment Responsibility for Supervision, Leadership and Management … server and datacentre operations Person Specification Qualifications Essential Azure Fundamentals or equivalent experience Full UK driving licence Desirable Windows Server Hybrid Administrator Associate ITIL v4 Foundation Training or Experience VMware vSphere Foundation Administrator 2024 (VCP - VVF) Knowledge Essential Knowledge of Windows Server Operating Systems Knowledge of Server technologies Practical experience ...

testing and deployment environments. Strong understanding of Microsoft Windows desktop support. Experience supporting Linux/Unix desktop environments (e.g. Ubuntu). Experience working within ITIL environments including change and release management. Understanding of quality and service management standards such as ISO 9001/ISO 20000. Strong networking fundamentals including … Active Directory technologies including: DNS DHCP Group Policy WSUS DFS Experience with OS imaging and deployment technologies including PXE and system imaging solutions. Desirable ITIL certification. Microsoft certifications. Experience managing services against strict SLAs. Experience with virtualisation technologies including: VMware Hyper-V Experience with additional scripting or development languages such ...

testing and deployment environments. Strong understanding of Microsoft Windows desktop support. Experience supporting Linux/Unix desktop environments (e.g. Ubuntu). Experience working within ITIL environments including change and release management. Understanding of quality and service management standards such as ISO 9001/ISO 20000. Strong networking fundamentals including … Active Directory technologies including: DNS DHCP Group Policy WSUS DFS Experience with OS imaging and deployment technologies including PXE and system imaging solutions. Desirable ITIL certification. Microsoft certifications. Experience managing services against strict SLAs. Experience with virtualisation technologies including: VMware Hyper-V Experience with additional scripting or development languages such ...

consultancy engagements. Skills & Experience • Proven experience in a Service Delivery Manager or similar client-facing role within an MSP environment. • Strong understanding of ITIL principles and service management best practice. • Experience supporting clients in the financial sector (hedge funds, asset managers, private equity, or similar) is highly desirable. • Excellent communication … financial clients who value quality and reliability. • A collaborative MSP environment where your voice and ideas genuinely shape service evolution. • Professional development support, including ITIL, service management, and sector-specific training. • Competitive salary, hybrid working, and a clear progression path. ...

solutions that enhance platform maturity and support critical business initiatives. What you'll be doing: * Design and implement ServiceNow solutions, focusing on CSM and ITIL workflows, aligned with project milestones. * Lead integrations with enterprise platforms (CRM, ERP, third-party tools) using REST APIs and industry-standard patterns. * Develop technical designs … business rules, notifications, UI policies, and forms to streamline IT and business processes. * Implement and refine Incident, Problem, and Change Management processes based on ITIL best practices. * Contribute to the evolution of the ServiceNow roadmap with expert recommendations and deliver agreed enhancements. * Provide knowledge transfer, documentation, and support to internal ...

ground running on urgent issues Standardise work practices and processes, developing CSI and quality culture Promote service excellence and work on an ITIL structure throughout Supports regular SLA/KPI performance data gathering and the determination of remedial/corrective action Maintain an intimate awareness and understanding of incidents allowing … effective communication with senior management customers, managing expectation of key stakeholders Working closely with other departments including but not limited to all ITIL areas and Development to provide technical support, complete technical investigations and make ongoing improvements to processes and procedures Proactively arrange chair and minute meetings for investigations ...

Resilience Consultant: Azure, GCP, AWS, Cloud, Finance, DORA Our enterprise client is seeking a Senior Cloud Consultant with a strong understanding of DORA and other Financial Services Regulations. Start Date: June 2026 Duration: 120 days ...

2nd Line Support Technician Location: Ringwood, Hampshire Salary: £26,000 - £30,000 DOE + Profit Share + Benefits Hours: 37.5 hours per week; Hybrid home working after successful completion of probation The Role We are ...

related subject or equivalent experience Evidence of ongoing professional development InterSystems Certification Desirable Tiani/2T Certified Associate Microsoft Certification ITIL Qualification Prince2 or Agile Qualification Knowledge & Experience Essential Advanced knowledge and experience of HL7 versions including FHIR, XML, web services and RESTful technologies. Comprehensive experience of InterSystems Ensemble/… maintaining technical documentation. Advanced relational database design knowledge in a healthcare setting. In depth knowledge of SQL Server administration and database optimisation. Knowledge of ITIL, in particular Change Management and Release and Deployment Management. A well rounded understanding of healthcare informatics Disclosure and Barring Service Check This post is subject ...