51 to 62 of 62 ITSM Jobs in the West Midlands

static and dynamic routing protocols and network architecture principles. Experience applying industry best practice, with knowledge of ISO 20000 (IT Service Management) and ITSM principles. Experience producing technical design documentation, architecture documents and supporting service management artefacts. Experience Demonstrable experience supporting, designing, building and maintaining physical and virtual infrastructure within ...

Virtual WAN (vWAN). Strong knowledge of static and dynamic routing protocols. Experience applying industry best practice, including ISO 20000 and IT Service Management (ITSM). Experience producing technical design documents, network architecture documentation and service management artefacts. Experience You will ideally demonstrate: Experience supporting, building and maintaining physical ...

Wavenet is seeking a proactive ServiceNow System Administrator to manage and enhance our ServiceNow platform. You’ll ensure stability, usability, and ongoing improvements across ITSM, CSM, and related modules, collaborating with the Platform Owner, developers, and stakeholders. This hands-on role covers configuration, maintenance, user support, reporting, and API integrations ...

supported environment Demonstrable accountability for service strategy, governance, performance, customer experience, risk, financial management and continual improvement Experience owning and developing IT service management (ITSM) platforms, with a proven track record of evolving technology through the responsible use of automation, AI and continual service improvement to reduce manual handling, accelerate ...

role involves configuring network equipment, performing planned changes, reviewing capacity, and maintaining detailed documentation. A strong background in Cisco, Avaya, and cloud platforms, plus ITSM awareness, is preferred. #J-18808-Ljbffr ...

reliability and operational effectiveness. Manage competing operational priorities while maintaining service quality and business continuity. Ensure SAP support processes are aligned with established IT service management principles. Lead, coach and manage a team of SAP analysts, developers and technical specialists. Allocate resources effectively across business-as-usual support, system enhancements … authorisations and workflows. Transport Management: Experience coordinating SAP configuration changes, transports and releases. Change Governance: Familiarity with CAB procedures and controlled release processes. IT Service Management: Knowledge of ITIL-aligned service management frameworks. Exposure to SAP RISE preparation, readiness assessments or related transformation initiatives. Experience managing SAP Application Management Services ...

will act as the technical authority and primary escalation point, overseeing complex incidents, production issues, technical designs and platform enhancements across SAM Pro, HRSD, ITSM, IRM and SecOps.You will also play a key role in ensuring software licensing compliance, maintaining platform stability and providing technical oversight of offshore delivery teams.Mantory … RequirementsValid SC Security Clearance.Extensive ServiceNow SAM Pro production support experienceMajor incident leadership experience.Technical design authority experience.HRSD/ITSM platform support experience.Offshore team leadership experience.Essential Skills & ExperienceExtensive hands-on experience with ServiceNow SAM Pro, particularly within enterprise production support environments.Strong experience managing major incidents, including P1/P2 escalations and root ...

will act as the technical authority and primary escalation point, overseeing complex incidents, production issues, technical designs and platform enhancements across SAM Pro, HRSD, ITSM, IRM and SecOps. You will also play a key role in ensuring software licensing compliance, maintaining platform stability and providing technical oversight of offshore delivery … teams. Mantory Requirements Valid SC Security Clearance. Extensive ServiceNow SAM Pro production support experience Major incident leadership experience. Technical design authority experience. HRSD/ITSM platform support experience. Offshore team leadership experience. Essential Skills & Experience Extensive hands‐on experience with ServiceNow SAM Pro , particularly within enterprise production support environments. Strong ...

vWAN). Strong knowledge of static and dynamic routing. Experience applying industry best practice, with knowledge of ISO 20000 (IT Service Management) and ITSM principles. Experience authoring technical design documents and service artefacts. #J-18808-Ljbffr ...

operations. Drive continuous improvement across the operational service, including governance, configuration and access management, JML processes, supporting applications, user communications, KPIs/SLAs and ITSM practices. Key Skills/Experience Essential: Significant experience managing the operations of Dassault Systèmes 3DEXPERIENCE and/or large-scale PLM platforms within an engineering … demonstrable experience leading technical teams, suppliers and service partners. Strong working knowledge of ITIL and/or COBIT with experience establishing and operating structured ITSM and governance frameworks. Proven experience managing SaaS platforms, vendors, SLAs, KPIs and service performance with a focus on availability, resilience and continual improvement. Strong understanding ...

WhereWarwickWhatI.T. & CommunicationsTypePermanentSalary60000 AnnualAs a Network Engineer you will maintain and improve network services that help Technology teams deliver reliable systems across the Public Sector. You will troubleshoot network issues, manage day-to-day network activity ...

As a Network Engineer you will maintain and improve network services that help Technology teams deliver reliable systems across the Public Sector. You will troubleshoot network issues, manage day-to-day network activity and keep ...