26 to 34 of 34 ITSM Jobs in the West Midlands

ServiceNow Developer - SC Cleared

Hiring Organisation
17918
Location
West Bromwich, Staffordshire, United Kingdom
transformation programme within a high-profile enterprise environment. We are looking for multiple experienced ServiceNow Developers to join an established platform team delivering across ITSM and IT Operations capabilities. This is a hands-on development role working across configuration, customisation, and enhancement of ServiceNow modules within a complex enterprise estate. … Responsibilities Develop and configure solutions across ServiceNow ITSM and ITOM modules Build and enhance workflows, scripts, and automation capabilities Support integration work across enterprise systems Work within Agile delivery teams across a large-scale platform environment Contribute to continuous improvement of the ServiceNow estate Key Requirements Active SC Clearance (mandatory ...

Digital Workplace Engineer

Hiring Organisation
Gleeson Recruitment Group
Location
West Midlands, United Kingdom
Employment Type
Contract
machines that have missed Windows security updates. Your work directly strengthens our business resilience. Responsibilities Managing incidents and service requests through Hornbill and our ITSM platform Prioritising and triaging cases to ensure smooth, timely resolutions Monitoring systems and maintaining anti-virus/security tooling Supporting users with hardware, software … scale project work with our Direct Delivery team Experience Windows 10/11 & M365 Basic TCP/IP and LAN/WAN Troubleshooting experience ITSM & ITIL Experience Mobile Device maintenance Communicate confidently and build strong relationships across teams Take ownership of issues and follow them through to resolution Have hands ...

Application Support Manager

Hiring Organisation
VIQU IT
Location
Birmingham, Small Heath, West Midlands (County), United Kingdom
Employment Type
Permanent
Salary
£50000 - £55000/annum
hiring for a Application Support Manager to take ownership of its customer support function and drive meaningful improvements across service delivery, release management, and ITSM processes whilst line managing a team of six application support specialists. This is a critical leadership supporting a customer base of around 50–70 accounts … customer-first culture. Own release and upgrade management - coordinating application installations, software releases, and customer communications to ensure smooth, controlled rollouts. Embed and improve ITSM practices across incident, problem, and change management, bringing structure and consistency to support operations. Act as the primary liaison with the external infrastructure partner, ensuring ...

Project Manager

Hiring Organisation
M Group
Location
Coventry, West Midlands, United Kingdom
Employment Type
Permanent
About The Role Right across infrastructure, theres a requirement to not only maintain, but also renew and reimagine. Whatever stage youre at in your career; with us youll have an opportunity to grow and develop. ...

ITSM & ServiceNow Improvement Consultant

Hiring Organisation
Teksystems
Location
Birmingham, West Midlands, United Kingdom
Employment Type
Contract
Description Hands-on uplift of IT Service Management for 5 Legal IT SaaS services to improve incident readiness and process consistency aligned to existing Group ITSM expectations. The contractor will work closely with, and under the direction of, the Legal IT Platform Lead, partnering with service owners/support teams … approvals for process/ServiceNow/SLAs changes sit with the Platform Lead. Final output includes a handover pack to BAU. Skills IT Service Management Service Management legal incident improveness creating service packs Job Title: ITSM & ServiceNow Improvement Consultant Location: Birmingham, UK Rate/Salary: 350.00 - 425.00 GBP Daily ...

BMC Helix Consultant ITSM / Solution Architect

Hiring Organisation
17918
Location
Rugby, Warwickshire, United Kingdom
Rate We're looking for an experienced BMC Helix Solution Architect to support a large-scale enterprise transformation programme focused on modernising IT Service Management, automation, and operational resilience. Key Responsibilities: Architect and deliver BMC Helix solutions across ITSM, CMDB, Discovery, Digital Workplace and Automation Lead platform integrations with cloud … projects across complex enterprise environments Produce solution designs, architecture documentation and technical standards Required Experience: Strong BMC Helix/Remedy architecture expertise Experience with ITSM, Discovery, CMDB and Digital Workplace implementations CIS Controls v8.1 implementation experience Strong understanding of ITIL frameworks and service management best practice Experience integrating cloud platforms ...

Senior ServiceNow Developer

Hiring Organisation
Deutsche Bank
Location
City and Borough of Birmingham, United Kingdom
Employment Type
Full Time
recruiter directly. Position Overview You will play, as a Senior ServiceNow Developer, a vital role in configuring and customising the ServiceNow platform for ITSM, ITAM, ITOM, GRC modules within ServiceNow. You will develop high quality, upgrade safe solutions using scripting only when required, adhering to ServiceNow standard best practices. … automated testing framework, participating in code reviews, pair programming and UAT defect resolution Your skills and experience ServiceNow Implementation Experience ServiceNow in-depth ITSM product knowledge is required, ITOM (Discovery/CMP/Service Mapping), GRC, IRM Proficiency with ServiceNow Development such as scripting, Flow designers (low code, no code ...

ITSM & ServiceNow Improvement Consultant

Hiring Organisation
17918
Location
Birmingham, Warwickshire, United Kingdom
Description Hands-on uplift of IT Service Management for 5 Legal IT SaaS services to improve incident readiness and process consistency aligned to existing Group ITSM expectations. The contractor will work closely with, and under the direction of, the Legal IT Platform Lead, partnering with service owners/support teams ...

ITSM & ServiceNow Improvement Consultant

Hiring Organisation
Teksystems
Location
Birmingham, United Kingdom
Employment Type
Contract
Contract Rate
GBP Annual
Description Hands-on uplift of IT Service Management for 5 Legal IT SaaS services to improve incident readiness and process consistency aligned to existing Group ITSM expectations. The contractor will work closely with, and under the direction of, the Legal IT Platform Lead, partnering with service owners/support teams ...