126 to 150 of 645 Incident Management Jobs in the UK

Oracle Site Reliability Engineer

Hiring Organisation
Barclays
Location
Knutsford, Cheshire, United Kingdom
Salary
£ 60 K
DescriptionPurpose of the roleTo apply software engineering techniques, automation, and best practices in incident response, to ensure the reliability, availability, and scalability of the systems, platforms, and technology through them. AccountabilitiesAvailability, performance, and scalability of systems and services through proactive monitoring, maintenance, and capacity planning.Resolution, analysis and response … Drive – the operating manual for how we behave. Join Barclays as an Oracle Site Reliability Engineer, where you'll leverage automation, engineering excellence, and incident management best practices to ensure our critical systems remain resilient, available, and ready to support millions of customers every day.To be successful ...

End User Support Engineer I

Hiring Organisation
Arch Capital Group
Location
Manchester, Greater Manchester, United Kingdom
Salary
£ 60 K
ability to operate within established processes and procedures.Office attendance – 5 days per weekEssential RESPONSIBILITIES and ACCOUNTABILITIESResponsible for work assigned from a problem or incident management queue to final resolution; may also receive escalations from end user support staffIdentify, solve, and prevent the reoccurrence of technical problems affecting … following end user support functions:Physical and virtual desktop environments (Citrix preferred)Telephone systems (RingCentral preferred)Remote desktop accessMobile end points (IOS environment)Incident management/Understanding of SLAsIT Equipment moves and setups within the business (Desk moves, office setups and decommissions)Windows 11Active Directory (Basic knowledge & Awareness ...

IT Service Delivery Manager

Hiring Organisation
National Health Service
Location
Bradford, West Yorkshire, United Kingdom
Salary
£ 60 K
jobYou will provide strategic and operational leadership for IT Service Delivery, overseeing the Service Desk and frontline support teams, alongside key disciplines including incident, problem, change and asset management. With responsibility for services supporting around 6,500 staff, approximately 7,500 end-user devices and more than … Halo, RemedyExperience in managing budgets and procurement related to hardware, mobile telephony, and support infrastructureExpert level knowledge of ITIL, including Change, Transition, Asset and Incident Management Skills EssentialStrong leadership, organisational, and team development skillsAdvanced analytical and problem-solving abilities, including root cause analysis and service performance evaluationSkilled ...

Business Development Director

Hiring Organisation
SSR Personnel
Location
United Kingdom
Salary
£ 100 K
Company SaaS provider specialising in critical event management, incident management and resilience technology, helping organisations anticipate, respond to and recover from incidents more effectively. Diverse client base successfully installed in commercial real estate, retail centres, tall buildings and security/FM companies. With investment backing and strong … feedback. Attend industry events, conferences, and exhibitions to represent the company. The PersonProven experience in a B2B software (Saas) sales environment. Background in selling incident and critical event management, PropTech or security tech SaaS. Demonstrable track record of achieving or exceeding targets. We are seeking an entrepreneurial mindset ...

Cyber Response and Recovery - Assistant Manager (Proactive)

Hiring Organisation
KPMG
Location
London, United Kingdom
Salary
£ 80 K
practice. Your specific focus will be in the domain of proactive advice and guidance as it relates to Security Operations/Defensive Cyber Operations (Incident Management, Vulnerability Management, Threat Intelligence).Organisations face increasing challenges operating effective security operations capabilities across threat intelligence, vulnerability management and incident … institutions and consult at the highest level. Our work is discrete, but high impact. Why join us One of only nine UK Tier 1 incident response providersAccess to nationally significant incidentsExposure across government and critical infrastructureInvestment in certifications and trainingOpportunity to shape a rapidly growing capabilityWhat will ...

SFRC Platform - Senior Delivery Lead

Hiring Organisation
Bank of America
Location
Bromley, Kent, United Kingdom
Salary
£ 100 K
platform supporting Market Risk Stress Testing, CCAR, Full Revaluation VaR, Counterparty Credit Risk and FRTB Standardised Approach.This is not a programme management, advisory or coordination role. You should be technically credible, able to understand platform architecture, batch execution, data flows, dependencies, production failure modes, hardware utilisation, computation cost … delivered, obstacles are removed, accountabilities are clear and improvements are fully realised in production.Strengthen production operability through better monitoring, alerting, data quality controls, exception management, operational tooling and early issue detection across production and non-production environments.Improve software delivery quality through robust regression testing, release readiness, environment governance ...

Cyber Response Assistant Manager (Proactive Consulting)

Hiring Organisation
KPMG UK
Location
London Area, United Kingdom
practice. Your specific focus will be in the domain of proactive advice and guidance as it relates to Security Operations/Defensive Cyber Operations (Incident Management, Vulnerability Management, Threat Intelligence). Organisations face increasing challenges operating effective security operations capabilities across threat intelligence, vulnerability management and incident management. This role helps clients build and mature these capabilities to improve cyber resilience and enable informed risk-based decision making. This is a hands-on role, and an opportunity to join a high performing team that works with a wide variety of public sector clients ...

Corporate Assurance Manager

Hiring Organisation
National Health Service
Location
Ilkeston, Derbyshire, United Kingdom
Salary
£ 50 K
Head of Corporate and Business Support, the post holder will provide expert leadership and assurance across a broad range of activities, ensuring the effective management of internal services, third-party contracts, and major ICT programmes and projects.Above all, the role supports the provision of the highest quality patient care … role in more detail, please refer to the attached job description and person specification.Person Specification Knowledge EssentialThe ability to work on own initiative.Project management skills.Must have at least two years in a managerial role in an IT department.Understanding of ISO 27001 compliance standard and DSPT implementation.Knowledge of the following ...

GxP Systems Engineer

Hiring Organisation
Merck
Location
Glasgow, Lanarkshire, United Kingdom
Salary
£ 70 K
CTS. Own, manage and maintain Quality records for GxP system lifecycle activities (including but not limited to user access and audit trail reviews, change management, SOP management, Events/CAPAs, Disaster Recovery and Business Continuity processes, Data Integrity assessments and implementing Data Integrity controls).Responsible for troubleshooting, incident management, servicing, maintenance, or other support functions for software or firmware associated with laboratory systems including OS upgrades, patch management, Infrastructure management and system security.Acts as liaison and interface between laboratory users, IT, OT, Engineering, Validation and external vendors in selection, implementation and lifecycle management ...

Networks Manager

Hiring Organisation
DS SMITH PACKAGING LIMITED
Location
London, United Kingdom
Employment Type
Permanent
roadmap alongside our team of architects. As the operational owner of network services, you'll coordinate and manage third-party partners, ensuring robust service management across the scope of our network services. You'll play a role in influencing technology decisions, supporting business transformation initiatives and ensuring our network … leveraging data and dashboards to understand service and vendor performance and to hold suppliers to account as needed Drive operational excellence through effective service management, including incident, problem, change, risk and supplier management Partner closely with IT Business Partners and stakeholders to ensure service delivery meets business ...

InfraOps Network Engineer II, Operations Management Center (OMC)

Hiring Organisation
Amazon
Location
Edinburgh, Midlothian, United Kingdom
Salary
£ 70 K
engineers, and constantly think proactively and innovatively. The desire and ability to work in an ambiguous, collaborative environment is essential for success.Key job responsibilitiesCore Incident Management: Troubleshoot and resolve incoming incidents related to office infrastructure (AV, Print & Network) within defined target times, using judgment to determine … incident requires troubleshooting or routing to a service manager team, working with team members and cross-functional partners to deliver solutions. Use runbooks and technical judgment to determine the scope and severity of incidents, involving stakeholder teams as necessary and escalating roadblocks and risks when needed while learning best ...

Head of Machine Learning Engineering

Hiring Organisation
Trainline
Location
London, United Kingdom
Salary
£ 100 K
conversational AI. Ensure your teams ship end-to-end - from prototyping through deployment, monitoring, and iteration. Raise operational maturity by defining SLIs/SLOs, incident management, and on-call practices for ML systems in production.Shape AI practices and governance. Co-own the operating model for modern … instincts - you know what it takes to run reliable ML at scale – including MLOps tooling and practicesExperience raising operational standards: SLIs/SLOs, monitoring, incident management, and production reliabilityBudget ownership, including infrastructure cost management and vendor oversightComfortable operating at both strategic and technical levels, with strong stakeholder ...

Senior Application Engineer (Jira ITSM)

Hiring Organisation
Leonardo DRS
Location
Yeovil, Somerset, United Kingdom
Salary
£ 50 K
underpin critical defence, government and public sector services.What you will do as a Senior Application EngineerSupport, configure, and enhance ITSM platforms (e.g. Jira Service Management) that underpin service delivery and operational workflowsDeliver engineering tasks within defined work packages, ensuring alignment with user needs, security requirements, and service-level objectives.Contribute … application architecture, integration, and lifecycle activities under the guidance of senior engineers.Collaborate with stakeholders across engineering, service management, and business teams to resolve technical issues.Mentor junior engineers and specialists, supporting their development and promoting best practices.Participate in continuous improvement initiatives, including automation, documentation, and knowledge sharing.Ensure compliance with engineering ...

Head of Protective Security

Hiring Organisation
Roke
Location
Romsey, Hampshire, United Kingdom
Salary
£ 70 K
current and future business objectives.Define, implement and consistently review security strategy to ensure alignment with business intent. Lead the Roke Security Team.Physical security management, including access control, classified asset management, security infrastructure management and meeting contractual obligations.Management of security incidents including containment, reporting, lessons learned and appropriate … frameworks. · Extensive working knowledge of National Security Vetting and aftercare. · Experience managing multi-site operations and contracted guard forces. · Strong leadership, stakeholder engagement, and incident-management skills.Has previous Line Management experienceDesirable:Experience with UK Government Security Policy GovS007Familiarity/experience of dealing with Security Aspect Letters including ...

Data Center Engineer

Hiring Organisation
Radius
Location
London Area, United Kingdom
Provide a value-added service to customers. MAIN DUTIES, INCLUDING BUT NOT RESTRICTED TO: Receive and act on all customer Incidents\Events\Request notifications Incident Management – Prioritises and diagnoses, investigates incidents according to agreed procedures. Incident Management – Facilitates recovery, following resolution of Incidents, documents and closes … resolved Incidents, Events and/or Requests via agreed procedures. Implementation of agreed IT Infrastructure changes and following maintenance routines Network Support – Uses Network Management tools where applicable to investigate and diagnose network problems, collect performance statistics, and create reports Customer Service - Liaise with customers regarding fault correction progress ...

Data Centre Engineer - Service Desk

Hiring Organisation
Hawke Search
Location
London, South East, England, United Kingdom
Employment Type
Full-Time
Salary
£50,000 - £60,000 per annum
Provide a value-added service to customers. MAIN DUTIES, INCLUDING BUT NOT RESTRICTED TO: Receive and act on all customer Incidents\Events\Request notifications Incident Management – Prioritises and diagnoses, investigates incidents according to agreed procedures. Incident Management – Facilitates recovery, following resolution of Incidents, documents and closes … resolved Incidents, Events and/or Requests via agreed procedures. Implementation of agreed IT Infrastructure changes and following maintenance routines Network Support – Uses Network Management tools where applicable to investigate and diagnose network problems, collect performance statistics, and create reports Customer Service - Liaise with customers regarding fault correction progress ...

Clinical Document Migrations Manager

Hiring Organisation
Novartis
Location
London, United Kingdom
Salary
£ 70 K
Novartis is unable to offer relocation support for this role. Please only apply if this location is accessible for you. The Clinical Document Governance & Management (CDGM) is responsible for the strategy and implementation of clinical document management (CDM). As Clinical Document Migrations Manager, you'll take … strategy, planning, and delivery of migrations to, from, and within Novartis enterprise-wide clinical electronic document management systems. This role offers a unique opportunity to influence enterprise-wide digital transformation, working at the intersection of business and technology to drive migration initiatives with an objective of overall electronic Trial ...

Senior Manager, Core Infrastructure Engineering

Hiring Organisation
Oracle Corporation
Location
Bristol, Gloucestershire, United Kingdom
Salary
£ 80 K
KPIs, telemetry, and moderately complex dashboards; directs design of functional/correctness requirements, fault‐injection tests, and replication/synchronization strategies. Ensures proactive incident management, operational readiness, and on‐call coverage; drives encryption/access control practices, remediation plans, and compliance documentation. Oversees development and maintenance of automation …/IaC and partners with teams on change‐management plans enabling safe patching, updates, and rollbacks.Only Oracle brings together the data, infrastructure, applications, and expertise to power everything from industry innovations to life-saving care. And with AI embedded across our products and services, we help customers turn that ...

Senior Cyber Security Engineer

Hiring Organisation
ENSEK
Location
Nottingham, Nottinghamshire, United Kingdom
Salary
£ 70 K
Define and enforce secure configurations, network segmentation, identity and access controls for public cloud (primarily AWS).Application & infrastructure hardening: Implement secure coding practices, vulnerability management, secrets management and runtime protections for services and CI/CD pipelines.Detection & response: Build and maintain monitoring, logging and alerting for security events … lead incident response and post‐incident reviews to drive remediation and lessons learned.Incident Management: Support ENSEK’s 24/7 Incident Management processes to ensure security and stability for clients.Automation & tooling: Automate security checks, policy enforcement and remediation using IaC, CI/CD integrations ...

Operations Team Lead (Production & Reliability)

Hiring Organisation
Complexio
Location
United Kingdom
already run on - turning organisational knowledge into measurable business outcomes. A joint venture between Hafnia and Símbolo, backed by leading maritime partners including Marfin Management, C Transport Maritime, Trans Sea Transport, and BW Epic Kosan. Born in maritime, now scaling rapidly across industries. We are now onboarding enterprise customers … Operational readiness for new releases Safe production access and change coordination Production is a high-discipline environment. You make sure it stays that way. Incident Management You own the full lifecycle: High-signal alerting and fast detection Structured incident response Clear internal and customer communication Blameless postmortems ...

Data Centre Operations Manager , LHR Data Center Operations (DCO)

Hiring Organisation
Amazon
Location
London, United Kingdom
Salary
£ 70 K
CentersConstantly improving all our processes and procedures. We believe there is nothing we cannot improveAssisting & managing relationships with external vendors & contractorsLiaising with internal teams & management groupsEnsuring we adhere to and exceed local Health & Safety standards in all our Data CentersCreating and maintaining metrics on all aspects of our Data … Centers and utilizing those metrics to drive positive changesAssisting in implementing service methodologies including incident management, problem management, change management and capacity managementA day in the lifeAbout AWSDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed ...

Oracle HCM Consultant

Hiring Organisation
NTT DATA
Location
Birmingham, West Midlands (County), United Kingdom
Salary
£ 60 K
engineering teams.The role will report into the Service Delivery Manager for the respective NTT DATA account along with being part of the Applications Management practice. What experience you'll bring: Demonstrated strong analytical skills, problem solving/debugging skillsBe a self-starter with high motivation to succeedBe a team … Human Resource End-to-End Business FlowsExpert functional knowledge of multiple Oracle Cloud HCM modules (Core HR, Global Payroll (UK), Oracle Cloud Talent Management, Absence Management, HR Help Desk, Oracle Cloud Learning and ORC)Technical skills in fast formulas, Redwood migration, VBCS, OTBI, BI reports, HCM extracts ...

Platform Lead

Hiring Organisation
Quilter
Location
London, United Kingdom
Salary
£ 100 K
About the BusinessQuilter plc is a leading wealth management business, helping to enable brighter financial futures for every generation. Quilter oversees 141.9 billion in customer investments (as at 31 March 2026). It has an adviser and customer offering spanning financial advice, investment platforms, multi-asset investment solutions … business, Quilter Financial Planning, the Quilter Investment Platform and Quilter Investors, the multi-asset investment solutions business. High Net Worth includes the discretionary fund management business, Quilter Cheviot, together with Quilter Cheviot Financial Planning – offering a highly personalised service to private clients, charities, trustees, and professional partners. Quilter Cheviot ...

Service Delivery Manager

Hiring Organisation
HAWK BROWN RECRUITMENT LTD
Location
Basingstoke, Hampshire, England, United Kingdom
Employment Type
Full-Time
Salary
£45,000 - £55,000 per annum
with customers and internal stakeholders. Work collaboratively with technical support teams to ensure customer issues are resolved efficiently and effectively. Oversee key ITIL service management processes, including Major Incident Management, Change Management and Problem Management. Produce, maintain and enhance service reports, ensuring customers receive clear … minimum of three years' experience in a Service Delivery Manager role, ideally within a mature Security Operations Centre (SOC) environment. Experience using service management and collaboration platforms such as CRM systems, Salesforce, Confluence, Microsoft Power Apps and Microsoft 365. A solid understanding of cybersecurity technologies and concepts, including SIEM ...

Technical Lead

Hiring Organisation
London Stock Exchange Group
Location
London, United Kingdom
Salary
£ 80 K
/Jenkins/GitHub)Configuring and running Code/Binary scans using solutions like SonarQube, Semgrep, Blackbuck, Trivy, GitLeaks Veracode, etc.Configuring and using Secrets management tools like Vault and Cloud native solutionsBroad knowledge of SDLC Tools, specifically Build, Test and Deploy Automation tools, e.g., Maven, Gradle, Selenium, Ansible, etc.Good … supported systems is continually updated. To provide a high level of customer service, whilst working under pressure. To follow and adhere to established Incident Management, Change Management and Problem Management procedures. LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving ...