151 to 175 of 322 Incident Management Jobs in the UK

Modernize data architecture to support real-time streaming and graph-based modeling (Kafka, Flink) and unified analytics for operations and ML training. Transition release management from quarterly waterfall to continuous deployment with feature flags while protecting enterprise stability. Strategic & Organizational Leadership Partner with the CEO on division strategy, planning … calling, agent frameworks) and graph/knowledge graph technologies. DevOps/SRE practices at scale: CI/CD, IaC (Terraform, Pulumi), observability (Datadog, Grafana), incident management. Leadership Qualities Builder mentality with hands-on orientation; executive presence and strong communication skills; collaborative and bias for action; comfort with ambiguity. Preferred ...

highest standards of data security, they offer a dynamic environment where engineering professionals can truly thrive and develop their careers. Key Responsibilities Infrastructure Management: Design, implement, manage, and support core enterprise platform infrastructure, encompassing servers, networks, storage, and vital virtualisation environments. Performance Monitoring: Maintain platform availability and performance, proactively … responding to alerts and service degradations to consistently meet business requirements and SLAs. Incident Resolution: Troubleshoot complex system issues, conducting detailed root cause analysis to resolve incidents efficiently and prevent recurrence. Automation and Optimisation: Streamline infrastructure provisioning, patching, and deployment processes utilising modern scripting and infrastructure-as-code tools ...

highest standards of data security, they offer a dynamic environment where engineering professionals can truly thrive and develop their careers. Key Responsibilities Infrastructure Management: Design, implement, manage, and support core enterprise platform infrastructure, encompassing servers, networks, storage, and vital virtualisation environments. Performance Monitoring: Maintain platform availability and performance, proactively … responding to alerts and service degradations to consistently meet business requirements and SLAs. Incident Resolution: Troubleshoot complex system issues, conducting detailed root cause analysis to resolve incidents efficiently and prevent recurrence. Automation and Optimisation: Streamline infrastructure provisioning, patching, and deployment processes utilising modern scripting and infrastructure-as-code tools ...

without manual intervention Self Healing systems, Runbook automation Exposure to tools like Gremlin, Chaos Monkey, AWS FIS to simulate outages and improve fault tolerance Incident Management Act as the primary point of escalation for critical production issues and lead major incident response, root cause analysis, and postmortems. … Perform detailed post-incident investigations to identify underlying causes. Document findings and share learnings to prevent recurrence. Implement preventive measures and continuous improvement processes. Observability Champion monitoring, logging, and alerting strategies using tools like Prometheus, Grafana, ELK, and AWS CloudWatch. Build real-time dashboards to visualize system health ...

without manual intervention Self Healing systems, Runbook automation Exposure to tools like Gremlin, Chaos Monkey, AWS FIS to simulate outages and improve fault tolerance Incident Management Act as the primary point of escalation for critical production issues and lead major incident response, root cause analysis, and postmortems. … Perform detailed post-incident investigations to identify underlying causes. Document findings and share learnings to prevent recurrence. Implement preventive measures and continuous improvement processes. Observability Champion monitoring, logging, and alerting strategies using tools like Prometheus, Grafana, ELK, and AWS CloudWatch. Build real-time dashboards to visualize system health ...

successful candidate will be working with a Telecoms end client across various projects. Key Responsibilities: Design, implement, configure, and maintain BMC TrueSight Operations Management to deliver proactive monitoring across enterprise infrastructure, applications, cloud environments and network services. Develop and optimise monitoring policies, event correlation rules and alerting thresholds … enable early identification of performance issues. Install, upgrade, patch and support the TrueSight platform, including monitoring agents, Integration Services, Presentation Server, and Infrastructure Management components, ensuring platform stability and availability. Create operational dashboards and reporting solutions that provide real-time insight into system health, service availability, capacity trends, incident ...

successful candidate will be working with a Telecoms end client across various projects. Key Responsibilities: Design, implement, configure, and maintain BMC TrueSight Operations Management to deliver proactive monitoring across enterprise infrastructure, applications, cloud environments and network services. Develop and optimise monitoring policies, event correlation rules and alerting thresholds … enable early identification of performance issues. Install, upgrade, patch and support the TrueSight platform, including monitoring agents, Integration Services, Presentation Server, and Infrastructure Management components, ensuring platform stability and availability. Create operational dashboards and reporting solutions that provide real-time insight into system health, service availability, capacity trends, incident ...

play a critical role in strengthening and maturing Reapit’s cloud security posture. Your work will span hands on security engineering, deep incident response, proactive threat detection, and collaboration with global teams. Design, implement, and enhance secure Cloud infrastructure, services, and applications in collaboration with DevOps teams. Conduct ongoing … detail and high quality documentation. Work in a self managing, proactive manner — anticipating security needs, identifying gaps, and driving improvements without close supervision. Incident Response & Threat Detection Respond to SOC alerts. Working with our outsourced SOC, Lead and participate in global incident response activities, including investigation, containment, eradication ...

requests within SLA Develop deep understanding of applications, databases, and platforms Escalate complex issues to 3rd line teams and external suppliers Lead and coordinate incident management activities Monitor system alerts and proactively mitigate service impacts Support production deployments, validation, and post-release activities Create and maintain runbooks … continuous service improvement and process optimisation Escalate risks, SLA breaches, and high-impact issues Identify and address security vulnerabilities Follow ITIL-aligned processes for incident, change, and risk management Profile A successful Application Support Analyst should have: Knowledge of compliance and regulatory requirements within the financial services industry.Proven ...

requests within SLA Develop deep understanding of applications, databases, and platforms Escalate complex issues to 3rd line teams and external suppliers Lead and coordinate incident management activities Monitor system alerts and proactively mitigate service impacts Support production deployments, validation, and post-release activities Create and maintain runbooks … continuous service improvement and process optimisation Escalate risks, SLA breaches, and high-impact issues Identify and address security vulnerabilities Follow ITIL-aligned processes for incident, change, and risk management Profile A successful Application Support Analyst should have: Knowledge of compliance and regulatory requirements within the financial services industry.Proven ...

/CD pipelines (Azure DevOps, Power Platform, Fabric) Drive Infrastructure as Code and automation (Azure/Terraform/Bicep) Improve release, deployment, and environment management Own monitoring, logging, alerting, and incident response Support secure access and identity (Entra ID) Work with engineering teams to take solutions into live … Hands-on CI/CD with Azure DevOps and/or GitHub Infrastructure as Code experience (Terraform or Bicep) Experience supporting production systems and incident management Understanding of cloud security and governance Strong communication and stakeholder skills This is a fully remote role with an excellent opportunity ...

/CD pipelines (Azure DevOps, Power Platform, Fabric) Drive Infrastructure as Code and automation (Azure/Terraform/Bicep) Improve release, deployment, and environment management Own monitoring, logging, alerting, and incident response Support secure access and identity (Entra ID) Work with engineering teams to take solutions into live … Hands-on CI/CD with Azure DevOps and/or GitHub Infrastructure as Code experience (Terraform or Bicep) Experience supporting production systems and incident management Understanding of cloud security and governance Strong communication and stakeholder skills This is a fully remote role with an excellent opportunity ...

Support, Incident management, problem resolution, triage, team management, team leading, Agile, JIRA, Customer support, SaaS, Best Practice This is a new permanent role. UK home-based but with regular trips to the South Coast (Devon/Dorset, Hants) for management meetings. This is a team lead …/management role that needs experience in leading/managing teams currently or recently. Although the current team is only 3-4 staff, you will work across IT (QA, Product, Software Development) to ensure delivery of great customer service and problem resolution to technical issues around a SaaS software ...

frameworks Build and enhance GitOps and Infrastructure-as-Code capabilities (e.g. Terraform, Ansible) Develop and review production-grade code to support automation initiatives Support incident management and on-call processes, ensuring production stability Contribute to post-incident reviews, embedding SRE principles to reduce risk Requirements Demonstrable experience … frameworks and reliability engineering principles Desirable Background in software development Experience working within regulated financial services environments Familiarity with ITIL and enterprise service management frameworks Relevant certifications (e.g. AWS, Terraform) Why Apply Opportunity to shape cloud reliability strategy in a large-scale environment Work with modern tooling across automation ...

solutions align with architectural standards, business objectives, and operational needs. You'll provide technical guidance across Agile delivery teams while supporting live services through incident investigation, root cause analysis, and service improvement initiatives. Your expertise will help improve application resilience, performance, and maintainability, ensuring technology solutions continue to deliver … microservices-based applications •Strong understanding of Agile delivery practices using Jira and Confluence •Experience providing technical governance, design assurance, and architecture leadership •Strong troubleshooting, incident management, and root cause analysis capabilities •Knowledge of Windows Server, Active Directory, IIS, and enterprise networking concepts •Experience communicating complex technical concepts ...

DevOps Engineer or Platform Engineer with strong AWS experience, hands-on Kubernetes/EKS exposure, and a good understanding of observability, monitoring and incident management. The successful contractor will help define and operationalise SLIs, SLOs and error budgets across critical data services, ensuring the platform is reliable, scalable …/Kubernetes. You will collaborate closely with developers, architects and platform teams to improve reliability, scalability, performance and operational resilience. You will support incident response, root cause analysis and blameless post-mortems, helping drive long-term improvements rather than short-term fixes. You will automate repetitive operational tasks ...

heavy lifting About the role Senior Engineering Managers at Lendable are a unique group of humans, combining strategic insight, technical leadership, and strong people management to shape and evolve our engineering teams to deliver value for the business. They operate at the convergence of business goals, technical execution … customers and stakeholders alike. We're AI-driven at every stage of the SDLC, from planning and design through to coding, testing, deployment and incident response, and we need a leader who embraces this way of working, champions it across their teams, and continually pushes ...

complex multi-site network environment, supporting core infrastructure that underpins real-world production services. From routing, switching, peering, and BGP through to resilience planning, incident response, and infrastructure improvement projects, youll be heavily involved in both the day-to-day operation and long-term development of the network estate. … Juniper Junos Experience supporting complex network infrastructure across multi-site environments Strong understanding of switching, firewalls, WAN connectivity, IP networking, and routing policy management Experience with incident management, root cause analysis, and troubleshooting live production outages Strong documentation skills across network diagrams, SOPs, technical processes, and infrastructure ...

complex multi-site network environment, supporting core infrastructure that underpins real-world production services. From routing, switching, peering, and BGP through to resilience planning, incident response, and infrastructure improvement projects, youll be heavily involved in both the day-to-day operation and long-term development of the network estate. … Juniper Junos Experience supporting complex network infrastructure across multi-site environments Strong understanding of switching, firewalls, WAN connectivity, IP networking, and routing policy management Experience with incident management, root cause analysis, and troubleshooting live production outages Strong documentation skills across network diagrams, SOPs, technical processes, and infrastructure ...

managed services Strong VMware, Azure, Windows Server, and Linux expertise Experience with enterprise backup and disaster recovery solutions Proven technical leadership and major incident management experience Knowledge of ITIL service management and change control Scripting and automation experience (PowerShell and/or similar) Why Join? Join ...

occasional weekend work involved. What youll be responsible for Logging calls, providing swift and accurate support, and resolving issues in line with our incident management standards. Tackling hardware, software, email, password resets, mobile devices, and IT equipment issues with empathy and determination. Resolving incidents/problems quickly … administration Knowledge of operating systems, Google Workspace/Chrome OS, Windows 11, macOS and Android. Experience with basic networking and monitoring tools, mobile device management, and can resolve common print solution issues Experience with ITSM platforms, Jira Service Management, or other recognised tools A customer service mindset. Someone ...

projects and BAU activities ensuring delivery within agreed scope and timeframe Delivery of 2nd/3rd line operational support for IT services Working with Incident Management Teams to restore service quickly and efficiently and, where required, Problem and Change Management Teams to complete any follow up actions ...

Title: Lead Major Incident Manager (Contract) Contract Type: Inside IR35/Inside Scope Duration: Initial 6-month contract (extension potential) Day Rate: £450 per day pay rate Location: Hybrid Overview We are seeking an experienced Lead Major Incident Manager to lead and mature Major Incident Management ...

career in a modern enterprise environment, gaining exposure to cloud, virtualisation, monitoring, and critical infrastructure operations. You'll play a key role in monitoring, incident management, backup validation, patching support, and infrastructure administration across both Azure and on-premise platforms. The Role Monitor and manage infrastructure alerts across … Microsoft Azure environments Understanding of backup technologies and operational support processes Strong communication, problem-solving, and customer service skills Knowledge of ITIL-based service management practices Why Join? A genuine career progression opportunity into senior infrastructure and cloud engineering roles Exposure to enterprise-scale Azure, VMware, backup, and monitoring ...

scalable, and aligned with client expectations. You will help define and mature platform engineering, DevSecOps, and automation strategies, driving improvements across software delivery, infrastructure management, observability, and operational resilience. Working closely with engineering, security, architecture, product, and delivery teams, you will influence technical direction while enabling the adoption … tooling, infrastructure services, and delivery platforms • Increase operational efficiency through automation of infrastructure, configuration, testing, and documentation processes • Establish effective observability, monitoring, alerting, and incident management capabilities • Embed security controls and compliance requirements throughout the engineering lifecycle • Collaborate with architecture, security, product, delivery, and engineering teams to align ...