151 to 175 of 249 Incident Management Jobs in the UK

Troubleshoot application and system integrations using logs, APIs, and diagnostic tools. Support messaging and integration technologies such as MQTT and connected systems. Participate in incident management, triage, and resolution across customer-facing systems. Manage support tickets, ensuring clear communication and timely resolution. Develop and maintain automation scripts using ...

Delivery, Security, and Operations. Provide senior technical leadership and mentoring, raising architectural maturity across teams and influencing outcomes for transformation and production delivery, including incident management and root cause analysis. Key Skills & Experience Demonstrable domain knowledge of Scanning & Marking processes, including technical and operational constraints inherent in high ...

leader in quality and service. You will be responsible for maintaining, monitoring and continuously improving UK's Quality, Health, Safety and Environmental (QHSE) management systems across both its UK sites. The role ensures compliance with the companies that hold ISO 9001, ISO 14001 and ISO 45001 standards, relevant … administrator for QHSE-related digital systems, reporting tools and documentation platforms. You will be also maintaining, updating and controlling ISO 9001, 14001 and 45001 management system documentation, managing QHSE document control processes, including approval, coding, review, and publication via SharePoint, acting as the primary point of contact for external ...

term Systems Support Officer within the HDigital Support and Implementation Service. The Trust's HDigital Department is responsible for the implementation, development and ongoing management and delivery of the Trust's IM&T Strategy, which aims to transform the organisation towards a 'digitised' environment with the aim to remove … Training & Experience Essential Experience of working in a customer service or call handling environment Proven experience within software application support, configuration and software upgrades, incident management and issue resolution Experience of involvement and implementation of major systems software upgrades Experience of fault logging and issues/problem management ...

should have previous working experience in a similar role as a Problem Manager, preferably within an MSP environment, with a strong understanding of Problem Management processes and methodologies. Proficiency in incident management and rout cause analysis and familiarity with IT Infrastructure and services, including cloud, software, networks ...

should have previous working experience in a similar role as a Problem Manager, preferably within an MSP environment, with a strong understanding of Problem Management processes and methodologies. Proficiency in incident management and rout cause analysis and familiarity with IT Infrastructure and services, including cloud, software, networks ...

enhance efficiency. Manage vendor relationships to ensure effective resolution of escalated issues. Support compliance and security activities in line with industry standards. Lead incident management activities, including root cause analysis and post-incident reviews. Mentor and develop junior team members to foster a culture of accountability ...

Active Directory consolidations Collaborate with managed service providers and internal teams to maintain high availability, security and compliance Support business continuity through proactive monitoring, incident management and disaster recovery planning Mentor and provide technical guidance to team members and act as an escalation point for complex issues Essential … Server and hybrid cloud environments Networking: TCP/IP, DHCP, DNS, routing, switching, VPNs, firewall configuration; CCNA/CCNP preferred Active Directory and identity management, including multi-forest consolidations Scripting and automation (PowerShell, Python) and Infrastructure as Code (Terraform/ARM templates) Experience with enterprise applications ...

resolve 3rd line incidents via Remedy queue Implement remediation activities where service has shortfalls Create and present Feature Release impact (advisory report) to Service Management/Customer (Hardware and Software) What youll need The successful candidate will represent the Evergreen Service as an SME and will be responsible … presenting recommendations to our customers will be a major responsibility of the Evergreen SME role. Other important aspects of the role will focus on incident management, (where the Evergreen SME will be responsible for 3rd line support, incident resolution) and technical consultancy, (this will involve internal ...

Analyst (Ops) sits within the Protective Monitoring function of the Cyber Security Operations Centre (CSOC). The CSOC is made up of Protective Monitoring, Incident Management, Threat Operations, Engineering and Consultancy. The role is a Tier 3 analyst in the Cloud Protective Monitoring Sub team. Cyber Operations purpose … Information Security Office Function (CISO) Main duties of the job As a Senior Security Analyst Ops you will: Provide Tier 3 security analytics and incident response for service-specific security monitoring. Deputise for Security Lead (Analyst) in their absence. Act as an escalation point for Tier 2 Analysts ...

Ability to prioritise and manage multiple enquiries simultaneously Strong communication skills with a customer-focused approach Familiarity with SAP systems Experience with ticketing or incident management systems Highly organised with strong time management skills Calm and level-headed under pressure Self-motivated and proactive with a strong ...

with internal teams and 3 party vendors as appropriate as part of the supply/delivery/support chain Handle escalated Service Desk tickets, incident management and service requests as appropriate Contribute to and resolve escalated customer, supplier, and vendor issues Develop and demonstrate an understanding of customer … business needs Participate and assist in driving the knowledge management process Participate in IT related projects Assist with the creation, distribution, and analysis of operational, business and financial reporting Contribute to the production of IT support documentation as part of knowledge base Desirable skills: Good communication skills Excellent customer ...

Manage core Microsoft services (Entra, Exchange Online, Intune, Defender, Teams) Work across cloud and edge infrastructure (AWS, Cloudflare, CDN, DNS, WAF) Handle incident management, monitoring and root cause analysis Contribute to infrastructure improvements and project work Engage with stakeholders across the business What We’re Looking For: Strong ...

through: On-the-job training in payment systems, gateway technologies, and APIs Mentorship from experienced team members and SMEs Increasing ownership of technical issues, incident management, and customer integrations Opportunities to contribute to process improvements and technical projects If this exciting technical support role is of interest, then ...

team activities including continuous delivery, configuration changes, performance monitoring and ensuring high availability of systems. The engineer will be an active leader on the incident management process including triaging and resolution of incidents. Schedule: You'll enjoy the flexibility to work remotely from anywhere within ...

team activities including continuous delivery, configuration changes, performance monitoring and ensuring high availability of systems. The engineer will be an active leader on the incident management process including triaging and resolution of incidents. Schedule: You'll enjoy the flexibility to work remotely from anywhere within ...

/7 SOC services across multiple platforms and projects. You will lead and support a small team of analysts, oversee security monitoring and incident response, and contribute to the development of security controls, processes and governance. You will work closely with senior stakeholders to produce security reporting, support compliance … technical work and mentoring others. Senior SOC Analyst essential skills Proven experience working within a SOC environment, ideally 3+ years Strong knowledge of SIEM, incident management and threat intelligence Experience with cloud security, networking and information security principles Understanding of IDAM, RBAC and joiners, movers and leavers processes ...

/7 SOC services across multiple platforms and projects. You will lead and support a small team of analysts, oversee security monitoring and incident response, and contribute to the development of security controls, processes and governance. You will work closely with senior stakeholders to produce security reporting, support compliance … technical work and mentoring others. Senior SOC Analyst essential skills Proven experience working within a SOC environment, ideally 2+ years Strong knowledge of SIEM, incident management and threat intelligence Experience with cloud security, networking and information security principles Understanding of IDAM, RBAC and joiners, movers and leavers processes ...

strategy. You’ll provide senior technical leadership, protecting critical systems and information assets. Working closely with executive leaders, you’ll manage risk, compliance, and incident response. You’ll lead and develop a specialist cyber security team and oversee SOC operations. This role is key to enabling secure digital transformation … across the organisation. About you Proven senior cyber security leadership experience Strong knowledge of NHS/regulated environments Expertise in ISO27001, GDPR, and cyber incident management Confident communicator with inclusive, values‐based leadership Working for our organisation North West Ambulance Service NHS Trust provides 24 hour, 365 days ...

strategy. You'll provide senior technical leadership, protecting critical systems and information assets. Working closely with executive leaders, you'll manage risk, compliance, and incident response. You'll lead and develop a specialist cyber security team and oversee SOC operations. This role is key to enabling secure digital transformation … Cyber Security About you: Proven senior cyber security leadership experience Strong knowledge of NHS/regulated environment Expertise in ISO27001, GDPR, and cyber incident management Confident communicator with inclusive, values-based leadership About us North West Ambulance Service NHS Trust provides 24 hour, 365 days a year accident ...

extension possible) 🔒 Clearance Required: Active DV Clearance Key Responsibilities: • Perform triage of security events and incidents • Determine scope, impact and remediation priorities • Real-time incident management from detection to resolution • Support SIEM engineering and tool configuration within an enterprise SOC • Develop use cases, analytics and playbooks • Work within … Tier 2/3 SOC Analyst experience (2+ years) ✔ Hands-on SIEM experience (ArcSight preferred) ✔ SOC certifications such as SANS, ISC2 or equivalent ✔ Strong incident response and threat analysis capability ✔ Understanding of cloud technologies. Desirable: ➕ Defence/MOD experience ➕ Team lead exposure ➕ Degree in Computing, Engineering or related discipline. ...

backgrounds, including Computer Science graduates, Linux-focused infrastructure engineers, Kubernetes/platform engineers, and individuals from live service or service desk environments with strong incident management experience. This is a hands-on operational engineering role focused on maintaining stability, availability, and performance of a complex, secure cloud platform … Responsibilities Provide frontline operational support for secure cloud infrastructure and platform users Troubleshoot and resolve critical incidents across live production systems Lead or support incident response, escalation, and coordination during shifts Operate within a 24/7 rota supporting high-priority workloads and services Follow, maintain, and improve operational ...

Driving spoilage prevention, mould and pathogen reduction through data-led improvement plans Supporting root cause analysis of quality incidents and contributing to crisis and incident management Driving continuous improvement in laboratory quality systems, equipment capability and horizon scanning for new technologies Partnering cross-functionally with Operations, Engineering, Group … Food Safety Level 4 desirable but not essential A structured, analytical approach with the confidence to challenge the status quo Excellent stakeholder management and communication skills What you'll receive: In return for your commitment, drive and enthusiasm, we offer our employees numerous benefits as part of your employment ...

help shape and drive how we build and operate reliable, observable, and cost-efficient systems. Youll work closely with development, platform, and incident management teams to define what reliable means in measurable terms and build the tooling and processes to achieve it. Your work will directly influence … guardrails. Introduce and run chaos engineering experiments to improve system resilience. Automate operational processes to reduce manual intervention across the stack. Contribute to major incident response, providing engineering expertise. Collaborate cross-functionally to raise the bar on platform stability, security, and performance. Required Skills & Experience 3+ years ...

shared design systems Taking ownership of technical decisions, documenting approaches clearly through Architecture Decision Records (ADRs) Improving system reliability by driving observability, SLOs, incident response practices, and operational excellence Enhancing CI/CD pipelines, testing strategies, and deployment workflows to improve developer experience Collaborating closely with Product and Design … resilience Knowledge of secure coding practices, OWASP principles, and regulatory/compliance considerations Hands-on experience with CI/CD pipelines, observability tooling, and incident management Ability to write clear technical documentation including architectural decisions Experience mentoring engineers and contributing to team development and delivery capability Familiarity with ...