176 to 200 of 276 SLA Jobs in London

leverage through automation and workflow design. What Role Involves Field Operations Own day-to-day performance across first-time fix rates, resolution times, SLA adherence, and engineer productivity Line manage the team and build the management structures and playbooks that underpin geographic and volume expansion Senior operational relationships with institutional ...

hear from you. As a Electrical Testing and InspectionSupervisor with phs Compliance , you will: Manage and monitor engineer activity, ensuring productivity targets and SLA compliance. Process PDA timesheets, verify site times, and oversee correct PDA usage. Monitor customer portal usage and address discrepancies in overtime and travel time submissions. Promote ...

expertise in UK housing standards to ensure they are fit for dedicated inspection tasks. Selection Strategy: Match the right accreditation, capacity, pricing levels and SLA expectations of inspection contractor to specific client requirements, ensuring high-risk or high-complexity jobs are only handled by top-tier providers. 3. Inspections Workflow ...

Lambda-backed business logic, Customer Profiles, and dynamic data-driven routing Implement Amazon Connect Cases and Tasks solutions: case templates, queue-based work allocation, SLA/TAT monitoring, approval workflows, and migrations from legacy case systems (e.g., consolidating hundreds of service categories and thousands of business rules into a unified ...

plumbing enterprise partners audit, including guardrails, content filtering, and PII redaction integration points Keep revenue-critical deployments healthy through observability, alerting, incident response, and SLA performance Build the platform capabilities forward-deployed engineers configure for partner telephony integrations and go-lives Raise the engineering bar through code review, architecture reviews ...

mature divisions to build trusted models using Core Lake data. You will lead a team of data engineers, ensuring data quality, observability, and SLA/SLO compliance #J-18808-Ljbffr ...

practices. Own the program‐governance framework — risks, dependencies, change control, escalation, and steering‐committee reporting — and track schedule, budget, adoption, data quality, and SLA impact. Champion the Services Lean First KPI framework and ensure BI reporting reflects real operational progress across the whole Services organisation. Manage vendor relationships, program budgets ...

Facilities support partner.* Management of the 3rd party DC provider relationships.* Management of the 3rd party DC providers adherance to contractual responsibilities including SLA’s and KPI’s.* To assist with build and successful delivery of Base Station Hotels/Datacentres* Manage Base Station Hotel/Datacentre-related preventative maintenance ...

performance and alerts; Perform deep-dive analysis, identify root causes, and propose data-driven recommendations; Define and maintain metrics and KPIs including CSAT, NPS, SLA, AHT, FCR, and quality scores; Communicate findings and recommended next steps in clear, business-friendly language; Act as a data partner for CEG stakeholders; Align ...

across the retail media data platform, including attribution pipelines supporting campaign performance and incrementality measurement. Contribute to Retail Media event tracking infrastructure, schema governance, SLA/SLO monitoring, and data quality validation across the unified events pipeline. Support the development of a semantic layer (Cube.dev/Helix) bridging BigQuery Gold ...

ingestion, event pipelines, batch/stream processing workloads using both distributed event streaming technologies and Apache Flink and/or Apache Spark with clear SLA's and repeatable deployment Implementing metadata, lineage and catalogue capabilities and implementing policy-based security and governanceEssential experience of the Senior Data Fabric Engineer: Extensive ...

ingestion, event pipelines, batch/stream processing workloads using both distributed event streaming technologies and Apache Flink and/or Apache Spark with clear SLA's and repeatable deploymentImplementing metadata, lineage and catalogue capabilities and implementing policy-based security and governanceEssential experience of the Associate Data Fabric Engineer: Previous experience ...

historical metrics, visualization, and self-service administrative capabilities Strengthen operational processes and workflows across release management, incident response, remediation, exchange notification handling, and SLA enforcement Contribute to the stability and evolution of the global market data plant across both low-latency and non-latency-sensitive environments What You Bring Experience ...

Digital Realty is seeking a Lead Engineer to direct the Operations Site Team, ensuring safe operation, maintenance and SLA adherence for the data center. You will manage reactive and planned maintenance, coordinate with Vendors, and drive CMMS usage alongside incident handling. You will act as main on-site contact, oversee ...

support, configuration and maintenance of the Genetec VMS system. Act as main point of contact with the client and ensure client satisfaction through KPI & SLA management. Must have good experience with VMS systems specifically Genetec, have proven leadership skills to lead and motivate the technical teams on site. Current ...

Weights & Biases by CoreWeave is seeking a proactive support engineer to respond quickly to user inquiries, triage issues, and maintain SLA-backed response times. You will collaborate with engineering and product teams to troubleshoot and improve our AI tooling and documentation, while enhancing customer satisfaction. In this London-based role ...

Experience Hard Skills Camera System Installation Electrical Systems Understanding Outdoor Installations Project Management Issue Resolution Site Surveys Execution Pack Production Stock Management Quality Compliance SLA Management Soft Skills Great Communication Skills Organised Proactive Independent Work Certifications & Qualifications UK Driving Licence Industry Keywords Public Sector Local Authorities B2G Installation Partners Technical ...

Search Engine Marketing Privacy and Consent Navigation Soft Skills Proactive Approach Structured Planning Organizational Skills Curiosity Adaptability Industry Keywords CAC LTV Retention Costs SLA Market Insights Algorithmic Updates Generative AI Features Performance Roadmap Peak Trading Periods Innovation Adoption Tools & Technologies Google App Campaigns Apple Search Ads Google Merchant Center Tableau ...

network engineers Act as senior escalation point for complex network incidents and high-risk project delivery Manage external suppliers and carriers on circuit provisioning, SLA management, and connectivity projects Arista core broadcast and data centre fabric Cisco, corporate and campus networking Palo Alto, firewalls and security BGP/OSPF, EVPN ...

settlement logic for a new merchant segment and implement it Build the ops metrics dashboard: onboarding funnel, time-to-live, ticket volume, payout SLA, chargeback rate Cut chargeback rate through better fraud tooling and merchant policy Spec the next version of our internal ops tooling with engineering and ship ...

forums (e.g. SBD, ARB, Digital Architecture Design Authority), and addressing feedback to secure sign-off Ensure that systems and platforms continue to meet business SLA's, performance goals & Vodafone security guidelines. Ensure systems and platforms meet agreed non-functional requirements, including performance, resilience, security, and operability Establish yourself ...

effort, financial costs, and platform security boundaries. Track Security & Product Metrics: Monitor key product health indicators- including time-to-remediation, security posture compliance, vendor SLA performance, and feature delivery predictability. Drive Product-Led Security Value: Act as a product owner in a fast-paced startup, ensuring platform security, data sovereignty ...

complex client customisation requests within algorithmic trading systems and MTF platform* Manage and optimise team processes including chat, queue, and mailbox workflows to ensure SLA adherence* Perform advanced troubleshooting and analysis of order routing, trade flow, and post-trade issues* Lead the 'follow the sun' support model coordination, working closely … influence decision-making* Passionate about customer satisfaction and service excellence* Excellent organisational skills with the ability to prioritise under pressure* Disciplined approach towards Service Level Agreement adherence and minimising Mean Time to Resolve (MTTR)* Willing to embrace core business values demonstrated by day-to-day work ethic* Analytical and disciplined ...

complex client customisation requests within algorithmic trading systems and MTF platform. Manage and optimise team processes including chat, queue, and mailbox workflows to ensure SLA adherence. Perform advanced troubleshooting and analysis of order routing, trade flow, and post-trade issues. Lead the ‘follow the sun’ support model coordination, working closely … influence decision-making Passionate about customer satisfaction and service excellence Excellent organisational skills with the ability to prioritise under pressure Disciplined approach towards Service Level Agreement adherence and minimising Mean Time to Resolve (MTTR) Willing to embrace core business values demonstrated by day-to-day work ethic Analytical and disciplined ...

resourced to protect core operations. KPIs KPIs are aligned to Treasury operational resilience, service reliability, change confidence, and audit readiness Treasury system availability ≥ 99.5% SLA adherence ≥ 95% across Treasury‐critical services Zero missed Treasury critical events or processing windows Stakeholder satisfaction ≥ 90% Zero high‐severity audit findings attributable to service … equivalent ITSM tool (essential – oversight) Familiarity with Jira or delivery tools (desirable) Ability to interpret service metrics and reporting Controls & Evidence Outputs KPI/SLA reporting pack, trend dashboards, and evidence of continuous service improvement actions. Major incident packs (timeline, communications, RCA, PIR actions) retained and auditable. Release governance evidence ...