226 to 250 of 300 SLA Jobs in the UK

then tracking Technology service performance and health against Service Level Agreements* Accountable for providing regular data for senior management that includes Technology and KPI, SLA and risk management MI to Senior Executives in the form of executive dashboard and automated alerts to drive investment and governance decisions to meet business … assessment and prioritisation of multiple incidents based on the customer, business, regulatory, reputational and financial impacts, knowing when to escalate without sacrificing SLA commitments* Accountable for communicating the incident status, resolution and impacts to internal and external stakeholders clearly and concisely, including gathering relevant information to communicate to regulators* Accountable ...

Job Description Job Description \n hackajob is collaborating with DXC Technology to connect them with exceptional professionals for this role. \n Qualifications, skills, and all relevant experience needed for this role can be found in ...

decisions. Assist our customer support and sales teams with technical issues regarding the Optro application. Maintain reliability for our production systems to exceed our SLA requirements, including participation in an on-call rotation for production issues. Help define internal Service Level Objectives and Service Level Indicators for the Infrastructure Engineering ...

decisions. Assist our customer support and sales teams with technical issues regarding the Optro application. Maintain reliability for our production systems to exceed our SLA requirements, including participation in an on-call rotation for production issues. Help define internal Service Level Objectives and Service Level Indicators for the Infrastructure Engineering ...

decisions. Assist our customer support and sales teams with technical issues regarding the Optro application. Maintain reliability for our production systems to exceed our SLA requirements, including participation in an on-call rotation for production issues. Help define internal Service Level Objectives and Service Level Indicators for the Infrastructure Engineering ...

Site Reliability Engineering (SRE) principles to manage, monitor, and scale production systems. Must have: A deep understanding of the SRE mindset, including SLO/SLA creation and monitoring, error budget management, toil reduction, and post-incident review (blameless postmortems). Desirable: Proven ability to drive cultural and process change that ...

Site Reliability Engineering (SRE) principles to manage, monitor, and scale production systems. Must have: A deep understanding of the SRE mindset, including SLO/SLA creation and monitoring, error budget management, toil reduction, and post-incident review (blameless postmortems). Desirable: Proven ability to drive cultural and process change that ...

Site Reliability Engineering (SRE) principles to manage, monitor, and scale production systems. Must have: A deep understanding of the SRE mindset, including SLO/SLA creation and monitoring, error budget management, toil reduction, and post-incident review (blameless postmortems). Desirable: Proven ability to drive cultural and process change that ...

Site Reliability Engineering (SRE) principles to manage, monitor, and scale production systems. Must have: A deep understanding of the SRE mindset, including SLO/SLA creation and monitoring, error budget management, toil reduction, and post-incident review (blameless postmortems). Desirable: Proven ability to drive cultural and process change that ...

point of contact for the freelancer community, supporting engagement throughout the sourcing and shortlisting process. Monitor team performance through key metrics including SLA adherence, conversion rates, productivity and commercial performance. Lead strategic projects focused on marketplace growth, talent engagement and continuous improvement. What the Head of Talent should bring: Proven ...

demand and growth, putting forward hiring and sourcing proposals with a clear business case. Key Performance Indicators Onboarding time‐to‐live. Client NPS. Vendor SLA attainment and delivery quality. Client Portal support responsiveness and customer satisfaction. Qualifications 15+ years in customer success, account management, onboarding, or client‐delivery leadership, ideally ...

demand and growth, putting forward hiring and sourcing proposals with a clear business case. Key Performance Indicators Onboarding time-to-live. Client NPS. Vendor SLA attainment and delivery quality. Client Portal support responsiveness and customer satisfaction. Qualifications 15+ years in customer success, account management, onboarding, or client-delivery leadership, ideally ...

agile working with the distributed team across locations. Your responsibilities: Vendor Management of on shore Client and Service Provider Clear understanding of KPI/SLA requirements SME or go to person for UK Payroll queries Ensure policies and procedures are followed and Zero noncompliance across the engagement Ensure the Service ...

services remain secure, compliant, efficient, and cost-effective. Key Responsibilities IT & Cyber Security Manage the organisation's Managed Service Provider (MSP), including service reviews, SLA monitoring, and escalations. Oversee Cyber Essentials/Cyber Essentials Plus accreditation. Maintain IT assets, user access controls, backups, disaster recovery, and business continuity arrangements. Ensure ...

Support SDH, PDH, Microwave Radio, Commtel and Xtran network technologies * Work collaboratively with Project Engineers to deliver successful implementation activities * Ensure delivery against agreed SLA, quality and health & safety standards * Complete project documentation, technical reporting and engineering updates * Monitor progress against delivery plans and escalate risks/issues appropriately * Support ...

rollout. Lead the commercial modelling of services revenue impact arising from the AI platform transition. Design the pricing governance framework, setting the intake, SLA, approval, and exception standards, with day-to-day running of the workflow owned by Pricing Operations. Direct pricing performance reporting across discounting, win and loss, indexation ...

lead a team of skilled engineers, oversee critical infrastructure, and ensure all maintenance activities are delivered safely, efficiently and in line with strict SLA and compliance requirements. If you're an experienced leader with a strong background in critical environments and high-voltage operations, this is an excellent opportunity ...

Description and Responsibilities please click the link below. More detail about the role Your focus will be on leading network development while maintaining SLA performance by guiding a team of network engineers and specialist. You will provide subject matter expertise to a wide range of stakeholders across the organisation ...

peer reviews Partner with business stakeholders to transition solutions into business-as-usual operations, including providing standard operating procedures and responding to incidents within SLA timelines Demonstrate understanding of release and deployment processes, including version control; mentor junior developers to enhance their skills in line with development standards Lead development ...

plan. Define and land the stakeholders model: supporting the team, how the platform roadmap is prioritised, how requests are handled, and what the support SLA looks like. We’re committed to helping you develop your career, whether that means taking on bigger projects, stepping into leadership, or acquiring new skills. ...

experience or streamline delivery. Manage the relationship with the registration technology partner from a commercial and performance perspective, including contribution to contract or SLA reviews. Team Leadership Line manage and develop a small team of Registration Executives, providing clear direction, regular feedback, and development opportunities. Allocate workload across the team ...

player acquisition efficiency (CPA reduction) Increased player lifetime value (LTV) and retention rates Regulatory adherence across all marketing activities (0% self‐exclusion incidents and SLA/incident management) Faster campaign execution, especially around live events with before and after metrics What You’ll Bring You’re someone who brings: Proven ...

reporting efficiency, consistency, and automation with effective usage of AI and latest technologies Produce performance analytics for leadership: cycle times, overrider checks, deviations and SLA breaches Collaborate with analytics teams to automate reporting templates and data ingestion What You'll Bring to the Role With a first solid experience ...

player acquisition efficiency (CPA reduction)* Increased player lifetime value (LTV) and retention rates* Regulatory adherence across all marketing activities (0% self-exclusion incidents and SLA/incident management)* Faster campaign execution, especially around live events with before and after metrics## ## What You’ll BringYou’re someone who brings:* Proven ...

pivotal role of supporting the business with the release of software to customers, ensuring the availability of hosted, internal, and cloud systems within agreed SLA's click apply for full job details ...