76 to 100 of 154 Service Delivery Jobs in the South West

Fleet and Engineering Manager – Devon and Somerset Fire and Rescue Service Location: Flexible – can be based in any of the following locations: Service Headquarters – Exeter Any of the Fleet workshop locations: Plymouth Wellington South Molton Contract: Permanent, full time – 37 hours per week. Salary: Grade 9 – starting … rising annually to £59,311 As Fleet and Engineering manager you will oversee the safe, legal, efficient and effective operation of the Service’s transport fleet, operational equipment and associated facilities. You will lead and develop the: Vehicle and Equipment Maintenance Teams Fleet Administration Team Hydrant Maintenance Team ...

scanning, video conferencing, and AV technology Assist with resolving user access issues, incidents, and technical queries Contribute to knowledge management and documentation to improve service delivery Work closely with the Service Desk, Desktop Support Analysts, Infrastructure teams, and IT Training teams Help ensure issues are resolved efficiently ...

technology security strategy, roadmap, initiatives and compliance activities, reporting progress and outcomes clearly. Collaborate with stakeholders, cyber teams and the quality team to support delivery, business change, audit readiness and compliance. Managing security incidents, breaches, disaster recovery and business continuity activities to minimise risk and service disruption. Ensure … degree, together with the ability to operate effectively within a complex information technology environment . Extensive experience in audit and remediation management, information technology service delivery, management reporting, project management, customer service and office administration. Excellent interpersonal and written communication skills, strong planning, problem-solving and organisational ...

tools Explore practical applications of generative AI and AI assistants across the business Develop AI-powered workflows to support administrative, operational, sales and customer service activities Test, monitor and improve automated processes to ensure they deliver the expected results Maintain documentation for automation workflows and AI solutions Data & Business … automation solutions Customer & Operational Support: Explore opportunities to automate customer communications, enquiries, follow-ups and reporting Investigate how AI could support BMT's customer service and technical support operations Look at ways to streamline processes around projects, installations, maintenance and support Explore how information from customer and project data ...

Senior Manager for Premium Services, the WFM Lead will develop a deep understanding of the team's operating model, client demand drivers and service proposition to ensure the right balance between commercial outcomes, colleague experience and operational efficiency. This is a unique opportunity to establish workforce management capability from … long-term forecasts using historical performance, business intelligence, seasonal trends and commercial initiatives. Translate demand forecasts into resource and capacity plans that support service, productivity and commercial goals, identifying associated risks, opportunities and future resourcing requirements. Conduct impact assessments, scenario planning and sensitivity modelling to evaluate business changes with ...

operational data. Proven leadership skills with the ability to collaborate, influence stakeholders and drive positive outcomes through data-led insight. Experience leading change and service improvement, taking projects from concept to delivery while influencing others to achieve objectives. Strong decision-making skills with the ability to interpret complex … that support operational and strategic decision making. By combining data from multiple sources, you'll identify trends, measure performance and uncover opportunities to improve service delivery across Universal Credit and Labour Market services. You'll work with operational colleagues, digital teams and senior stakeholders, including Directors and Ministers ...

operational data. Proven leadership skills with the ability to collaborate, influence stakeholders and drive positive outcomes through data-led insight. Experience leading change and service improvement, taking projects from concept to delivery while influencing others to achieve objectives. Strong decision-making skills with the ability to interpret complex … that support operational and strategic decision making. By combining data from multiple sources, you'll identify trends, measure performance and uncover opportunities to improve service delivery across Universal Credit and Labour Market services. You'll work with operational colleagues, digital teams and senior stakeholders, including Directors and Ministers ...

nationality (single or dual) or immigration status, employment history going back 3 continuous years, and unspent criminal record check (known as Disclosure and Barring Service).Your roleFirst-line and Second-line software and hardware support (PC’s, laptops, peripherals, printers)Building, configuring and troubleshoot desktop and laptop systems … remote access connectionsInstallation of encryption software and carrying out the challenge/response process as requiredClose liaison with other internal resolver groups to ensure service delivery meets customer requirementsWorking within business and security frameworks (ITIL, JSP, IMM)You can bring your whole self to work. At Capgemini building ...

technical authority, design assurance, and subject matter expertise within a complex, large-scale government shared services environment. Operating as part of a multi-disciplinary delivery team, you will blend hands-on configuration brilliance with senior stakeholder management and team mentorship. This role offers a unique opportunity to shape … . Design Assurance & Quality: Providing technical assurance and peer reviews of configurations delivered by internal colleagues, system integrators, and third-party suppliers. AMS & Service Delivery: Overseeing ticket queue management, enforcing SLA/KPI frameworks, and proactively driving continuous improvement to reduce incident volumes. Workshop Facilitation: Leading complex requirements ...

delivering high-quality services and solutions that meet customer expectations and contractual commitments. The CCM/Export SME is responsible for ensuring the delivery and commercial risks are understood with specific responsibility for assessment and management of export compliance. The role provides expert input to bids and delivery … ITAR requirements. Classification and risk assessment: Support the export classification of contract deliverables and identify export-control risks throughout the bid, contracting and delivery lifecycle. Compliance planning: Manage the creation, implementation, maintenance, approval and continual improvement of Export and Technology Compliance Plans across the business. Licensing and authorisations: Prepare ...

Zscaler, Netskope, paloalto, Broadcom ProxySG etc Drives team adoption of enterprise-authorized AI-assisted engineering practices within the work environment to improve code quality, delivery speed, and operational outcomes (e.g., AI-assisted code review/refactoring, test strategy acceleration, incident/root-cause analysis support), while establishing consistent validation … stability of software applications and systems Own the US perimeter, proxy, and SSE/SASE engineering roadmap and execution, including intake, prioritization, dependency management, delivery governance, and stakeholder alignment across cybersecurity, network services, operations, and application and platform teams. Define and operationalize standards, reference architectures, and reusable engineering patterns ...

high‐impact Finance & Solutions transformation programme aligned to business strategy. Define and implement scalable operating models across Finance, IT, Pre‐Sales, Post‐Sales, and Service Delivery. Deliver end‐to‐end process improvements across order‐to‐cash, procure‐to‐pay, and service lifecycle management. Oversee systems integration across … ITSM platforms. Strengthen financial controls, reporting, and automation. Manage stakeholders, governance, risks, and programme delivery through PMO structures. Drive change management and user adoption across cross‐functional teams. About You Proven experience delivering complex business or digital transformation programmes. Strong understanding of finance, service delivery, and systems ...

Leonardo Worldwide Corporation is looking for a Senior Application Engineer in Yeovil. You will enhance ITSM platforms like Jira Service Management, collaborating across teams to improve service delivery and operational workflows. This role supports national security applications, involves continuous improvement initiatives, and offers flexible hybrid working arrangements. ...

senior technical role suited to someone who enjoys troubleshooting challenging infrastructure issues, working with modern Microsoft technologies and getting involved in technical projects and service improvements. What You'll Do: Provide 3rd line technical support across a range of customer environments Take ownership of complex and escalated technical issues … support 1st and 2nd line engineers where required Maintain technical documentation and knowledge base information Identify recurring issues and contribute to improvements in service delivery What We're Looking For: Strong commercial experience in a 3rd Line IT Engineer, Senior IT Engineer or similar role Excellent knowledge ...

Details Our client is a major public sector shared services organisation undergoing significant digital transformation. With a focus on modernising technology platforms and enhancing service delivery, they are investing heavily in enterprise applications to support future growth and operational excellence. Description As a Senior Application Engineer specialising ...

exciting time to join us as we transform our business to be the leading UK public sector business service provider. We aim to become a very different organisation over the next few years as we move to a modern multi-platform, digitally enabled organisation. … same, and every task contributes to shaping the future. We’re committed to helping our government partners achieve the best outcomes and consistently meet service level agreements (SLAs). Our Procurement function is made up of a diverse, expert team working collaboratively in a supportive, flexible environment. Key responsibilities ...

Wiltshire Police is seeking a Lead Developer to shape the future of digital service delivery across the Halo ITSM platform. You will provide technical leadership for low-code service management solutions, automations, integrations and AI-enabled capabilities that improve user experience, operational effectiveness and service performance. ...

goals in alignment with the guiding principles of the Customer Solutions Engineering organization, and Rocket Software.**Essential Duties and Responsibilities**:* Provide leadership in the delivery of exceptional customer experiences while embracing and modeling Rocket values* Directs the activities of Project Management leadership within the CSE organization. Has overall responsibility … financials.* As a member of the CSE Senior Management team, influences CSE-wide functional leadership to ensure successful transition from pre-sales to project delivery, and alignment with all functional participants throughout the delivery lifecycle.* Develops and presents project portfolio related communication to CSE and other business function ...

Engineering Architect, you will own and evolve the technical foundations that underpin product and service delivery, including engineering standards, development frameworks, CI/CD pipelines, testing harnesses, observability, and operational practices. Your focus will be on enabling a fast-moving, AI-first delivery team to consistently deliver … high-quality, scalable, and supportable solutions without needing to rebuild core foundations for every delivery cycle. What you'll do In this varied role, you will: own and version technical foundations across all seven harness dimensions (Security, performance, coding style, UI/UX baselines, logging and observability, testing ...

infrastructure, cloud services and platform operations. This is an excellent opportunity for a senior infrastructure professional to play a key role in the design, delivery and ongoing improvement of modern hybrid platforms, working across cloud, on-premises and containerised environments. You'll be involved in supporting critical services while … complex infrastructure landscape, ensuring systems remain secure, resilient, scalable and aligned with business objectives. Working closely with architects, security teams, application owners and service delivery functions, you'll support enterprise platforms while contributing to infrastructure transformation and cloud adoption programmes. Key Responsibilities Design, deploy and support enterprise infrastructure ...

Experience in ITSM, service delivery and leading teams, plus ITIL 4 Foundation, are essential. This hybrid role offers development opportunities and a commitment to safeguarding the community. #J-18808-Ljbffr ...

operating as a Lead Architect within a large Managed Services account. Excellent stakeholder management and client relationship skills. An understanding of contracts, commercials and service delivery . The ability to translate business requirements into clear technology strategies and roadmaps. Strong leadership and communication skills, with the confidence ...

current data, data cleansing, validation and migration activities, working with complex customer hierarchies, account structures and user data to improve customer journeys and service delivery. Key Requirements: Active SC Clearance. Proven customer data migration experience, ideally Dynamics CRM to ServiceNow CSM. Strong data cleansing, validation and data quality expertise. ...

Objectives Develop and execute strategies to scale the Adaptive Planning practice into ahigh-performingbusiness unit. Define measurable goals for team growth, client acquisition, and service excellence. Strategic Leadership & Growth Partner withKainosSales, Marketing, and Deliveryleaders to define and execute strategic and marketobjectives. Evolve services, methodologies, and processes to differentiate competitively. … Build strong client relationships to drive bookings, revenue, andvaluebasedopportunities. Expand business within existing accounts and support sales-to-service transitions. Manage practicefinancialsand profitability. Global Practice Alignment Collaborate with North America and APACKainos Adaptive Planningleaders to align strategies, share best practices, and support unified global initiatives. Foster a collaborative,cross ...

Data Quality Administrator to join our team on a fixed-term maternity cover contract. This is a key role within the practice, supporting the delivery of high-quality patient care through the accurate maintenance of clinical records, management of patient recall systems, long-term condition administration, clinical coding … rota coordination. The successful candidate will work closely with both clinical and administrative colleagues to support service delivery, patient safety, and quality improvement initiatives across the practice. Whilst this post is being offered on a fixed-term basis to cover maternity leave, candidates should be aware that opportunities ...