51 to 75 of 205 Service Design Jobs in England

Contract Service Designer Location: Remote (UK) with occasional travel to Leeds/Manchester Contract: Initial 6 months (likely extension) IR35: Inside IR35 Day Rate: Competitive/Negotiable We are supporting a leading consultancy in the search for an experienced Service Designer to join a high-profile public sector … transformation programme. This is an exciting opportunity to work within a multidisciplinary Agile team, helping to design and improve end-to-end services that deliver real value to users while meeting complex organisational and policy requirements. You'll work alongside User Researchers, Content Designers, Interaction Designers, Product Managers ...

LGBTQ+ business community. Please do not contact the recruiter directly. Job Description The role This is a multi-faceted role within the IT Service Management team. Working within the Service Design team of the Service Management department, this role is responsible for the acceptance … services offered by IT to the Firm, including all documentation and knowledge, performance standards (and related measurements) and costs, thus providing a foundation for Service Level Management. Additionally, this role may require liaising with non-IT teams using the ServiceNow Service Management Tool to advise on tool introduction ...

internal AI assistants) that meet consumers where they already work. We want someone who leads with problems, not solutions — who brings deep UX and service design expertise, has built catalog or marketplace products at scale, and can articulate how intelligent discovery evolves in an agentic AI world. What … time‐to‐data, publishing velocity, discovery‐to‐integration conversion, repeat usage, and governance compliance. Own the full lifecycle from problem discovery → delivery → adoption → iteration. Design a World‐Class Discovery Experience Lead the UX and service design vision — intuitive, fast, and delightful across all touchpoints. Build rich dataset ...

Cleared Service Designer | Central Government Hybrid | Bristol, London or Newcastle Up to £550 per day (Inside IR35) 6-Month Contract Active SC Clearance Required We're supporting a major Central Government programme and are seeking an experienced Service Designer to help shape and improve critical public-facing services. … Clearance (must be current and transferable) Strong experience working within Central Government Proven experience delivering services in line with GDS standards Expertise in service design methodologies and user-centred design Experience mapping complex services across multiple channels and touchpoints Strong stakeholder engagement and facilitation skills Key Responsibilities ...

Service Delivery Manager - Defence Department: IT Location: North East Bristol - with parking Reports to: IT Operations Manager Salary: £54,102 to £67,056, Are you an experienced Service Delivery Manager with a passion for leading teams, optimising IT services, and driving continual improvement? Our client is looking … proactive, people-focused leader to head up their General Operations Service Delivery team-someone who thrives in a dynamic environment, can make informed decisions, and is committed to delivering exceptional IT services across the organisation. About the Role As the Service Delivery Manager you will lead and manage ...

Managers, Designers, Developers and other User Researchers to plan and deliver high-impact research. Develop a strong understanding of users to inform product and service design decisions. Lead user research activities within your team, selecting appropriate methodologies to generate valuable insights. Plan and conduct qualitative research, including remote … experience. Present research findings clearly and engage teams in analysis and synthesis activities to build empathy for users. Support the adoption of user-centred design principles and user research best practices across teams and the wider organisation. Essential Skills and Experience Proven experience leading user research programmes using ...

Service Designer Full Time, Permanent 📍 Hybrid (London/remote with occasional site visits) 💼 Amber Labs 🛡️ Public Sector Programme About Amber Labs Amber Labs is a fast-growing UK technology consultancy delivering digital transformation across enterprise, government and regulated sectors. We specialise in cloud, data, software engineering, user-centred design … ways of working. We're currently supporting the delivery of critical digital services within a major UK government programme and are looking for experienced Service Designers to join our growing User Centred Design teams. Role Overview We are seeking a Service Designer with active SC Clearance ...

Service Designer £50,000 - 64,000 GBP Bonus, Pension, Benefits Hybrid WORKING Location: Newcastle Upon Tyne, North East - United Kingdom Type: Permanent Service Designer Newcastle Up to £64,000 Hybrid A leading digital services consultancy delivering impactful solutions across public and private sector projects is hiring … Service Designer . If you're passionate about shaping end-to-end services and creating seamless user experiences, this could be the role for you! What You'll have the Opportunity to do as a Service Designer: Inspire teams by shaping end-to-end service experiences that ...

clients and shape the direction of projects. Whether youre supporting discovery work or validating new concepts, youll help ensure the services and products we design are grounded in evidence and insight while also being adaptable enough to contribute to generalist UX and design tasks when needed. … strong global group, we help national and international clients use data and insight to transform how they work. Our Experience Design team sits within the wider Experience & Transformation practice. We bring together researchers, strategists, designers, and technologists to solve some of the most interesting problems out there from evolving ...

business strategy with the latest product management practices and technology capabilities. You will be dedicated to helping clients build more effective product organizations, and design, build, and evolve successful digital products and services that improve people’s lives and deliver substantial business results. IF YOU ARE Showing at least … product strategy, product transformation, or digital consulting An expert in product operational models and product strategy consulting Proficient in applying modern product and design frameworks, such as service design, design thinking, working backwards, design sprints, etc. Curious about technology and its potential to strengthen businesses ...

Managed Services Pre-Sales Service Architect Location: Remote Salary: £65k + Car + £10k comms Role Description We are currently looking for a Service Design Architect to join our dynamic pre-sales function. In this role, you will help shape world-class service solutions that meet … diverse customer needs and drive significant value Design Tailored Solutions: Collaborate with clients to create custom solutions that align with their unique requirements, demonstrating the full potential of our managed services Engage with Clients: Attend customer meetings, present proposals, and build relationships with C-level executives and technical stakeholders. ...

Obsolescence Manager Location: Huntingdon, UK Clearance level - High - (DV) Developed Vetting UNLEASH YOUR POTENTIAL As the QDC Portfolio Obsolescence Manager, encompassing the three service elements, you will act as the focal point for portfolio-level obsolescence management, ensuring lifecycle risks are identified, assessed, managed, and reported in accordance with … accountable to the Chief Engineer for ensuring that obsolescence risks, issues, and opportunities are captured, assessed, escalated, and governed through the appropriate portfolio, programme, service-management, and change-control routes. The role will also liaise with Architecture, Engineering, ITAM, Service Configuration Management, and Service Design stakeholders ...

Technology Resilience and Production Operations, Director is accountable for defining and executing the Technology Resilience and Production Operations strategy to strengthen MUFG’s technological service stability, mitigating risks to business continuity whilst handling the complexities of the business landscape* The role holder and will work collaboratively with colleagues … Operations will strengthen the resiliency and control landscape through the automation of embedded controls and with an agile approach to delivering resilience enhancements, improving service stability and security, increasing velocity and speed with the ability to commoditise on a global scale* The role holder will heighten customer satisfaction through ...

plus bonus based on deliverables - 3 months but working on multiple programmes with a very busy road map for the next few years! Significant Service Transition/Service Introduction/Service Design/Service Improvement ideally on large programmes across mulitple sites/business units ...

plus bonus based on deliverables - 3 months but working on multiple programmes with a very busy road map for the next few years! Significant Service Transition/Service Introduction/Service Design/Service Improvement ideally on large programmes across mulitple sites/business units ...

will help shape user experiences across a broad range of digital products and services. You will bring a strong foundation in user-centred design, applying research, insight and experimentation to understand customer needs, identify opportunities and design effective solutions. As a senior member of the team, you will … direction, support client engagement activities and help ensure a consistently high standard of UX delivery across projects. You will champion best practice in UX design, helping teams uncover meaningful insights, validate ideas and deliver seamless experiences across web, mobile and emerging digital platforms. Responsibilities Lead UX activities throughout ...

development lead and principal-level C#/.NET engineer within Risk, Product Control and ESG IT. The role combines hands‐on engineering with solution design, stream leadership, technical oversight and delivery accountability across a CTB portfolio. The role will support new product onboarding, feature delivery, methodology changes, platform enhancements … service modernisation and selected greenfield components. The consultant is expected to remain substantially hands‐on, contributing approximately 25%-50% as an individual contributor, with the balance focused on coordination, design governance, mentoring, dependency management and delivery execution. The technology stack is primarily C#/.NET, supported by MongoDB ...

world’s largest fund administration and middle office solutions providers. Our business is unique in its ability to reach globally, service locally and provide cross-jurisdictional services. With our clients at the heart of everything we do, our hard‐working team has successfully delivered on an unprecedented growth … positive disrupter and turn big ideas into bold, industry-changing realities. For our business, for clients, and for you Head of Service Development - Unitas Location: United Kingdom The Role: The Head of Service Development is a senior strategic role responsible for designing and delivering the future operating model ...

Service Transition Manager Bristol £45,000 + company bonus We have an exciting opportunity for a Transition Manager to join an established managed services provider in Bristol. Working within a team of 2 Service Transition Managers, this is a brilliant opportunity for an experienced Service Transition Manager … take ownership of end-user and endpoint service transitions, driving smooth handovers into BAU and ensuring organisations experience seamless, disruption-free change. Acting as the single point of accountability across delivery, operations and business leadership, youll shape ITIL-aligned transition plans that keep stakeholders informed, risks controlled, and services ...

Responsibilities Discovery Planning and Leadership Plan and lead client technology discovery engagements. Define the objectives, scope, stakeholders, agenda and expected outputs for discovery sessions. Design and facilitate workshops involving business leaders, technology teams, operational stakeholders, security specialists, product teams and third-party suppliers. Establish a structured discovery approach appropriate … target-state architecture views. Develop context diagrams, ecosystem maps, application landscapes, integration maps and data-flow diagrams. Define high-level architecture principles and design considerations. Identify potential technology options and assess their relative advantages, risks and constraints. Develop transition architectures and phased transformation approaches. Ensure recommendations consider business, data ...

foster them, it’s deeply embedded within our DNA. Invest in us and we’ll invest in you!. Job Description As a Service Delivery Manager, you will play a crucial role in managing client relationships. You will work closely with the customers, the wider Service Delivery Team … Technical Consultants to ensure the successful delivery of our services. Roles & Responsibilities Service Reporting: Produce both customer and internal service reporting. Service Reviews: Conduct regular reviews with customers. Customer Management: Handle escalations, issues, problems, and requirements. Financial Management: Oversee invoicing and financial aspects of assigned accounts. Forecasting ...

hire for this role. Description Made Tech wants to positively impact the country's future by using technology to improve society. We believe being design-led can create positive outcomes in the public sector through critical services enabled by technology. We are building a community of designers and researchers … support the public sector growing demand for a design-led approach to service delivery. Senior User Researchers are experienced practitioners who are confident at working with UCD colleagues and professions outside of our service line such as the Data & tech teams. They collaborate with these teams ...

hire for this role. Description Made Tech wants to positively impact the country's future by using technology to improve society. We believe being design-led can create positive outcomes in the public sector through critical services enabled by technology. We are building a community of designers and researchers … support the public sector growing demand for a design-led approach to service delivery. Senior User Researchers are experienced practitioners who are confident at working with UCD colleagues and professions outside of our service line such as the Data & tech teams. They collaborate with these teams ...

with stakeholders at all levels, designing robust research approaches, analysing findings, and communicating insights that influence decision-making. You'll advocate for user-centred design and help clients embed research-led approaches within their organisations. Experience working within Government Digital Service (GDS) environments and public sector programmes … highly desirable. Key Responsibilities User Research Plan, design, and conduct user research using a range of qualitative and quantitative methods. Select appropriate research methodologies based on project objectives and user needs. Conduct user interviews, contextual enquiries, surveys, diary studies, workshops, and usability testing. Identify user needs, behaviours, motivations ...

Overview Act as the technical authority for solution design across large-scale or multi-project programmes. Define and evolve architectures that balance customer needs, enterprise principles, and secure-by-design standards. Contribute to divisional and line-of-business roadmaps, identifying opportunities for technology insertion and innovation. Lead technical … reviews, trade-off studies, and risk assessments for major design decisions. Mentor and coach Solutions Architects and Engineers, raising capability across the community. Represent Leonardo at senior customer forums, technical boards, and industry events. Support business winning, including solution strategy, bids, and proposal development. Champion best practice, reuse ...