76 to 100 of 606 Service Design Jobs in England

enterprise brands to tackle complex business and customer challenges, driving transformation and championing customer-centric agendas. Our work combines practical strategy, data, technology, AI design and delivery to turn ambition into measurable outcomes. There will never be a typical day at Optima Partners. You will join a collaborative, fast … growing team helping clients make marketing, content, service and operating model transformation work in practice. The Opportunity We are looking for a Senior Consultant – Marketing Operations & Transformation who can help clients rethink and improve how marketing, content and customer engagement work gets done. The role sits at the intersection ...

Service Design & Transition Lead Location: London - 1/2 days p/week onsiteRate: £650 - £750 p/day (Inside IR35)Duration: 6 months initially, with a view to extend I'm currently looking for a Service Design & Transition Lead to join a major business … sure the new platform is properly set up and ready to move into live BAU service. You’ll be working across the programme, IT Service Management, technology teams and suppliers to put the right support model in place. You'll be involved in: Defining L1/L2/ ...

with the communities in which we work and live. It is personal to all of us.” – Julie Sweet, Accenture CEO As a team: We design new services that make a lasting impact by improving users lives, making our country safer and enabling business to evolve. We are expanding … deliver new digital products and experiences for users of both public and private sector clients. The STS Digital Consulting practice comprises Business Analysis, Enterprise Service Design and 5 design disciplines, being User Research, Service Design, Interaction Design, Design Systems and Design Thinking. ...

medical research to improve disease prevention, diagnosis and treatment. We are looking for a Senior Product Designer who can work across UX and UI design , particularly in situations where requirements may be unclear, incomplete or evolving . You will use research, stakeholder input and design expertise to develop … product, research, content, behavioural science and engineering teams. You will be involved in designing participant invitation journeys , developing and testing prototypes, working with established design systems and applying accessibility and inclusive design principles. This is a 6-month contract offering hybrid/remote working ...

Deputy Director of Digital Standards & Inclusive Design Contract Length: 3 Months IR35 Status: Inside IR35 Role: Deputy Director of Digital Standards & Inclusive Design Sector: Public Sector Digital Transformation Daily rate: £875 - £985 Contract | Inside IR35 | 3 Months We are seeking an experienced Deputy Director of Digital Standards & Inclusive … Design to provide strategic leadership across a major public sector digital transformation programme. This is an exceptional opportunity for a senior digital leader to shape the future of digital service delivery, accessibility, and inclusive design at scale, driving innovation and improving end-to-end user experiences across ...

Summer-Browning Associates is currently supporting our public sector client, who is seeking a Senior Service Designer for an initial six-month assignment with the option to extend. Location: Hybrid working - London About the role: You will be responsible for owning the general quality, consistency and standard … service blueprints and process map documents, keeping them constantly updated so they remain an accurate, trusted description of how our services work. The ideal candidate will hold Active SC clearance and have a strong background in delivery Service Designer support, with the following skills and experience: Experience ...

Indra Group UK & Ireland is seeking a Service Design Manager on a 16-month FTC to define and implement service design and transition for a major TfL Revenues project. You will lead all service design activities, ensure artefacts meet standards, and coordinate across multiple … suppliers to deliver a resilient, compliant end-to-end service lifecycle. The role requires strong governance, incident-free transitions, and capability to manage stakeholders including TfL and interfacing parties. #J-18808-Ljbffr ...

building capability and skills to deliver knowledge and support across the business. The CI Coach will work with business areas to deliver improvements to service quality and efficiency in addition to improved risk management and customer experience. You will ensure that changes to working practices and processes are well … managed and any impact to Service Delivery is clearly understood and agreed with stakeholders in line with the CAAs strategic goals. This will require a strong network of relationships across the organisation; influencing and driving change at Head of Department and at operational process level. These objectives will ...

will be joining the growing and exciting Digital Excellence community who are continually sharing knowledge and expertise. We are all passionate about user-centred design, critical thinking, problem solving and designing and building digital services and products. You will champion inclusive design practices throughout our project lifecycles, ensuring … accessible to as many users as possible. This includes engaging with diverse user research, applying accessibility guidelines and legislation, and advocating for inclusive design principles in your deliverables. Working at Capgemini Invent would give you opportunities to develop and grow, working with major clients in both public and private ...

Echo Talent is seeking a Senior Service Design Manager to lead complex transformation projects within a global professional services organisation. You will drive discovery, research and service design across digital, data, AI and business transformation efforts, shaping strategy and investments with senior stakeholders. You will combine … hands-on service design, user research, prototyping and strategic thinking to turn insights into practical services. #J-18808-Ljbffr ...

Made Tech wants to positively impact the country's future by using technology to improve society. We believe being design-led can create positive outcomes in the public sector through critical services enabled by technology. We’ve built a community of designers and researchers to support the public sector … growing demand for a design-led approach to service delivery. Senior Interaction Designers are specialists and practitioners across various design disciplines, including UX Design, Interaction Design, and Product Design. The role involves delivering positive outcomes in the public sector through a design-led approach ...

Service Architect Open Opportunity | London, UK About the role The Company Mozaic is an innovative and growing Operating Model Transformation Consultancy. We work with large organisations at CIO level, to assess and transform their digital operations. We have an outstanding reputation in this field and our customer base includes … many household names across numerous different industries. Background and Experience As a Service Architect, you will play a critical leadership role in shaping, designing, and assuring E2E service models. This role combines architectural rigour with delivery practicality, ensuring that services are operationally viable, technically sound, and aligned with ...

occasional GS1 UK stakeholder sessions Engagement period: Intermittent support from July 2026 to June 2027, starting with an initial 6-8-week discovery and design phase. Accountabilities GS1 UK is looking for a hybrid UX/UI Designer to provide flexible, project-based support for My Numberbank, our core … membership service for managing GS1 identifiers, barcodes, QR codes powered by GS1 and trusted product data. This is not a continuous 12-month contract; we expect defined periods of work over the next year, starting with an initial 6-8-week phase and followed by further packages as priorities ...

login/join with: Made Tech wants to positively impact the country's future by using technology to improve society. We believe being design-led can create positive outcomes in the public sector through critical services enabled by technology. We’ve built a community of designers and researchers … support the public sector's growing demand for a design-led approach to service delivery. Designers are experienced practitioners who collaborate with others to tackle challenges faced by people and society. They work within a team to design and deliver public services. They do this by influencing ...

summary As an IT Service Transition Lead at UKHSA, you will ensure that digital and technology services are transitioned into live operation safely, efficiently, and in a way that supports long-term operational resilience.You will play a key role in delivering UKHSA's health security mission by ensuring that … across delivery, technical, and operational teams to embed structured transition processes, reduce risk, and ensure readiness across people, process, and technology. You will influence service design decisions, support adoption of ITIL practices, and enable high-quality service outcomes across national and regional operations. Main duties ...

display and foster them, its deeply embedded within our DNA. Invest in us and well invest in you!. Job Description Roles & Responsibilities Service Transition & Operational Readiness:Support new service onboarding, service acceptance, transition into BAU support. Customer Management:Handle customer escalations, issues, problems, risks, and service requirements, acting as the primary point of contact and trusted advisor. Governance:Chair operational and service governance forums, driving actions, decisions and continual improvement across multiple stakeholders. Operational Management: Managing competing priorities across operational support and project delivery. Supplier Management: Coordinate internal and third-party delivery partners, ensuring ...

This is an exciting opportunity to join UCL's Service Excellence function and lead the development, governance, and continuous improvement of UCL's Enterprise Service Management (ESM) capability, driving a consistent, service-led culture and approach across the organisation. Our Service Excellence function is part … Operations. The PS Hub is committed to delivering high quality & efficient services, with a real emphasis on customer experience. About the role The Enterprise Service Management (ESM) Lead plays a pivotal role in embedding a service-led culture across UCL, ensuring services are designed, delivered, and continually improved ...

Skills: Interaction Design, UX Design, Prototyping, User-Centred Design, GDS/GOV.UK Design System We are looking for an experienced Senior Interaction Designer to join a digital consultancy delivering complex, user-centred services across UK Central Government and the wider public sector. This is a role … business and technical requirements into clear, accessible and intuitive digital experiences. Working within multidisciplinary teams, you'll collaborate closely with User Researchers, Content Designers, Service Designers, Developers and client stakeholders to create solutions that are desirable, feasible and effective. What you'll be doing Leading interaction design activities ...

Senior Interaction Designer Permanent Location: UK - Remote Salary: £60,000 - £70,000 (+ benefits) Skills: Interaction Design, UX Design, Prototyping, User-Centred Design, GDS/GOV.UK Design System We are looking for an experienced Senior Interaction Designer to join a digital consultancy delivering complex, user-centred … business and technical requirements into clear, accessible and intuitive digital experiences. Working within multidisciplinary teams, you'll collaborate closely with User Researchers, Content Designers, Service Designers, Developers and client stakeholders to create solutions that are desirable, feasible and effective. What you'll be doing Leading interaction design activities ...

Service Architect (Pre-Sales) – Managed Services We are seeking an experienced Service Architect to join our pre-sales team and play a pivotal role in winning new Managed Services and Cloud opportunities. Working closely with sales teams and customers, you will lead discovery workshops, design service architectures, develop compelling proposals, and create service solutions that align with client business requirements. You will be responsible for translating complex customer needs into scalable, commercially viable managed service designs and supporting opportunities through to successful handover. Key Requirements: Proven experience as a Service Architect ...

significant private sector client portfolio. Methods was acquired by the Alten Group in early 2022. About the role We are looking for an experienced Service Transition Lead to join a major technology transformation programme and lead the controlled transition of new and changed services into live operation. This … solutions are not only technically ready to go live, but are also supportable, operationally understood and ready to be owned by the organisation's service teams . You will work across technical workstreams including identity, endpoints, Microsoft 365, applications, infrastructure, networks and security, coordinating the activities required to move ...

will review your application and will be in touch to let you know how we would like to proceed. Do you want to use service design to make systems simpler, fairer and more effective? Are you ready to work in a collaborative environment in a purpose-driven business … where you can be part of a diverse practice of talented service designers who grow and learn from one another? As a Service Designer, youll connect people, processes and technology to improve how services are delivered, whether thats helping citizens navigate essential forms or supporting employees with ...

powered, end-to-end solutions for all industries. Our client is listed on Euronext Paris. Mission/Role Summary Define and structure agentic service delivery models by translating service requirements into detailed agent workflows, interaction patterns, and operational designs. Where purpose meets career: Work at the forefront … capability and make a visible impact an opportunity to influence how these capabilities develop, create reusable solutions and help shape the future of service delivery within our client. Key Responsibilities Analyze service requirements (e.g., ITSM, operations, business processes) Design agentic workflows and orchestration logic Define interaction models ...

Methods Business and Digital Technology Limited is seeking a Service Design Lead to coordinate the introduction of services into live operation. You will design ITIL-aligned service models and collaborate with projects, suppliers and live services teams to ensure smooth transitions. Experience in service design/architecture, service introduction, and strong stakeholder communication is essential. The role offers flexible working, with home working options, and a supportive, collaborative #J-18808-Ljbffr ...

Business Transformation Analyst - 12 months £54,314 per annum Chelmsford Temporary Full-Time We are looking for a Business Transformation Analyst to support the design and improvement of customer-facing and colleague-enabled services across Delta. The role will use customer insight, service design techniques and process … Designer will map end-to-end customer journeys, identify pain points, redesign processes, develop future-state customer journeys and support the implementation of service improvements that enhance both customer and colleague experience. What you'll be doing Map current ("as-is") and future ("to-be") customer and colleague experiences. ...