26 to 50 of 127 Service Design Jobs in England

Description Bigger picture thinking. Community values. Trustworthy peers. Senior Service Innovation Lead -Cancer Patient Information Services Could be known as Senior Service Transformation Lead, Innovation Lead, Senior Project Innovation Lead. £58,000 - £64,300 plus benefits Reports to: Head of Cancer Patient Information Services Grade: M2 Directorate: Policy … much faster. That's why we're looking for someone talented, someone who wants to develop their skills, someone like you. About the Service Development Unit and Cancer Patient Information Services We're creating a brand new Service Development Unit to innovate within our Cancer Patient Information Services ...

organisation undertaking large-scale digital transformation across citizen-facing services. They are seeking an experienced Senior User Researcher to join a multidisciplinary User-Centred Design (UCD) team, contributing to the delivery of high-quality, accessible digital services aligned to GDS standards . This role will focus on Discovery … Alpha phases , helping shape services that meet the needs of the UK public while supporting evidence-based decision-making across product and design teams. The Role You will work as part of a cross-functional UCD team alongside designers, product managers, and engineers to plan and deliver user research ...

Senior Service Designer (AI) Location: Basingstoke (Hybrid) We're looking for a Senior Service Designer (AI) to lead the design and delivery of AI-enabled services across a large People function. This is a high-impact role at the intersection of service design, AI, transformation … Ensuring alignment with risk, compliance and responsible AI standards Designing human-in-the-loop services with transparency and control Defining KPIs and continuously improving service performance What we're looking for Proven experience leading service design or transformation programmes Experience delivering services where AI or automation ...

looking for a User Experience Designer (Grade 4) to join our IS Projects Team, working with the Senior UX Designer to champion user-centred design across the Universitys digital applications. This is a broad role spanning the full UX lifecyclefrom research through to end designwithin the teams Service Design function, where you will follow and champion the methodology. What were looking for As a User Experience Designer, you will champion user-centred design across the University, working with stakeholders to translate complex needs into intuitive, accessible digital experiences. Youll lead user research, develop user journeys ...

Working for a very high-growth, industry-leading digital business, the Lead Service Designer will lead end-to-end service design across digital journeys, contact centres and operational processes within a complex model involving millions of customers and thousands of partners. The Lead Service Designer will … responsible for: Owning end-to-end service design strategy across complex customer journeys Identifying pain points across app, service and operations Designing and implementing measurable improvements Leading cross-functional initiatives from discovery to delivery Blending automation, AI and human support into seamless journeys Clearly defining and tracking ...

Description Service Design & Transition Manager Location:Telford Hybrid (2 days onsite per month)Day Rate:Up to £490/day inside IR35Clearance:Active SC Clearance requiredSector:Public Sector Overview We are looking for aService Design & Transition Managerto support end-to-end service design and transition ...

Cleared Service Designer - £550 to £600 per day - SC Clearance Required. Our client is undertaking a major transformation across its Product and Service Domain, including the development of six strategic service lines. They are looking for an experienced SC-cleared Service Designer to support … week Discovery phase engagement. The successful candidate will help map complex end-to-end journeys, identify service improvements, and design seamless experiences across people, processes, systems, and data. This role will operate at a strategic level, contributing to enterprise-wide service transformation within a multidisciplinary delivery team. ...

Role: NOC Service Design Specialist (Fixed-Term Contract) Location: Hybrid 3 days onsite Milton Keynes Clearance: Current SC Clearance required (Eligible for DV) Overview Ten10 is seeking an experienced NOC Service Design Specialist to support a critical government client. You will be responsible for designing effective ...

between Woking, Surrey office and home) £40,000 - £45,000 per annum Our client is a specialist technology group helping the UK Public Sector design better digital services and introduce safe, governed AI. They specialise in user research, service design, accessibility and digital experiences. Their work helps … organisations redesign services, so they are easier for citizens to use and more efficient for staff to deliver. They combine human-centred design with modern digital platforms and AI-enabled workflows to support secure, compliant service transformation across the UK public sector. Their goal is simple - to help ...

Description Enterprise Architect/Service Design Specialist Contract: 12 months | IR35: Inside IR35Location: London or Gloucester My client, a leading technology company ,is looking for an experienced Enterprise Architect/Service Design Specialist to support a high-profile defence programme. Key Responsibilities Deliver enterprise architecture … service design for complex, secure environments Produce production-ready HLD and LLD architecture artefacts Lead workshops and design activities, shaping end-to-end digital services Model architectures and services using Sparx Enterprise Architect Apply user research and data to improve service journeys and outcomes Support security ...

Enterprise Architect/Service Design Specialist Contract: 12 months | IR35: Inside IR35 Location: London or Gloucester My client, a leading technology company ,is looking for an experienced Enterprise Architect/Service Design Specialist to support a high-profile defence programme. Key Responsibilities Deliver enterprise architecture … service design for complex, secure environments Produce production-ready HLD and LLD architecture artefacts Lead workshops and design activities, shaping end-to-end digital services Model architectures and services using Sparx Enterprise Architect Apply user research and data to improve service journeys and outcomes Support security ...

front-to-back architectural integrity of the platforms, ensuring seamless integration between Portfolio Management Systems (PMS) and accounting frameworks. Key Responsibilities: Systems Evolution: Design and oversee the implementation of front-to-back architecture covering PMS, IBOR (Investment Book of Record), and ABOR (Accounting Book of Record). Operational Lifecycle … Architect robust solutions for complex investment events, including Capital Calls, distributions, and multi-tier fund structures. Service Design: Lead and participate in Service Design workshops to translate business requirements into scalable, resilient technical blueprints. Output Leadership: Drive the creation of high-quality architectural artifacts (HLDs, LLDs ...

internal AI assistants) that meet consumers where they already work. We want someone who leads with problems, not solutions — who brings deep UX and service design expertise, has built catalog or marketplace products at scale, and can articulate how intelligent discovery evolves in an agentic AI world. What … data, publishing velocity, discovery-to-integration conversion, repeat usage, and governance compliance . Own the full lifecycle from problem discovery → delivery → adoption → iteration. Design a World-Class Discovery Experience Lead the UX and service design vision — intuitive, fast, and delightful across all touchpoints. Build rich dataset pages ...

Senior Service Designer (Telco) Up to £500 per day outside IR35 Newbury - Hybrid working A global Telecommunications client is looking for a highly experienced Senior Service Designer to join their team and play a key role in shaping seamless, end-to-end customer experiences within the telecommunications space. … This is an opportunity to work on complex, large-scale services spanning both fixed and mobile connectivity. Key Responsibilities Lead the design of end-to-end services across digital and operational touchpoints Translate complex technical and business requirements into intuitive, user-centred service experiences Collaborate closely with cross ...

Service Designer - SC ClearedLocation: Remote Rate: £575 Inside IR35Duration: 6 months+Clearance: Active SC requiredWe're supporting a key government Programme, looking for an experienced Service Designer to join a large-scale transformation initiative. Offering the opportunity to work on complex, high-impact public services at scale.The RoleYou … joining a well-established multi-disciplinary team, working alongside other Service Designers, as well as Interaction Designers and Business Analysts. you'll be contributing to a collaborative, high-performing environment, helping to shape and improve end-to-end services within a complex and evolving programme.What You'll Be Doing ...

Service Designer - SC Cleared Location: Remote Rate: £575 Inside IR35 Duration: 6 months+ Clearance: Active SC required We're supporting a key government Programme, looking for an experienced Service Designer to join a large-scale transformation initiative. Offering the opportunity to work on complex, high-impact public services … scale. The Role You'll be joining a well-established multi-disciplinary team, working alongside other Service Designers, as well as Interaction Designers and Business Analysts. you'll be contributing to a collaborative, high-performing environment, helping to shape and improve end-to-end services within a complex ...

hiring a Business Development Manager to join an award-winning strategy and innovation consultancy operating across management consulting, service design and digital product development. This Business Development Manager role sits at the heart of a growing London studio, working with ambitious organisations to shape meaningful, human-centred solutions. … build new relationships, unlock opportunities, and expand market presence. You’ll lead new business across medium to large organisations, shaping partnerships that connect strategy, service design and digital delivery. Working closely with senior leadership and consulting teams, you’ll help define propositions and create real commercial impact. About ...

Service Designer Full Time, Permanent 📍 Hybrid (London/remote with occasional site visits) 💼 Amber Labs 🛡️ Public Sector Programme The Company At Amber Labs, we are a cutting-edge UK and European technology consultancy that prioritises autonomy, experimentation, and rapid learning to deliver exceptional value to our clients. Our company … reducing risk and accelerating delivery. We work extensively within the UK public sector, supporting Central Government departments through digital transformation and user-centred design practices. Role Overview We are seeking a Service Designer with active SC Clearance to join a multidisciplinary team on a Central Government engagement. ...

Service Designer/Transition Lead – SC Cleared 3 Month Contract London (Hybrid) £425-£450/day (Outside IR35) Service Designer/Transition Lead needed with active SC Security Clearance . Experience the Design, Governance, Business Change and Transition activities required to establish a compliant Service Model … aligned agreed obligations. Worked with Service High-Level Design (SHLD), RACI model, Requirements Traceability Matrix (RTM) & Business Change. Paying up to £450/day (Outside IR35). Start ASAP in May 2026 and rolling 3 month contract. Hybrid Working – 2/3 days/week remote (WFH) + ...

Description Service Designer - SC ClearedLocation: Remote Rate: £575 Inside IR35Duration: 6 months+Clearance: Active SC requiredWe're supporting a key government Programme, looking for an experienced Service Designer to join a large-scale transformation initiative. Offering the opportunity to work on complex, high-impact public services at scale.The RoleYou … joining a well-established multi-disciplinary team, working alongside other Service Designers, as well as Interaction Designers and Business Analysts. you'll be contributing to a collaborative, high-performing environment, helping to shape and improve end-to-end services within a complex and evolving programme.What You'll Be Doing ...

Data Analyst Location: Durrington, West Sussex - Hybrid working (attendance required for key stakeholder sessions) Rate: £400 per day (Umbrella) Reporting to: Service Design & Transition Lead We're looking for an experienced Service Data Analyst to support the definition and implementation of application and service criticality across … organisation. This is a high-impact contract role where your work will directly inform strategic decision-making, including service tiering, resilience planning (RPO/RTO), investment priorities and risk management. The Role You'll be responsible for collating, validating and analysing data from application workshops to establish a clear ...

Role We are seeking an experienced Senior UX Designer with strong domain expertise in pensions and retirement products to lead user‐centred design across complex, regulated financial services journeys. This role will play a critical part in shaping intuitive, compliant, and accessible digital experiences for members, employers, advisers … engineering, compliance, and business stakeholders to translate complex pension concepts into simple, trustworthy, and engaging user experiences. Key Responsibilities Lead end‐to‐end UX design for pensions and retirement products, from discovery through delivery Design complex user journeys covering pensions onboarding, contributions, transfers, statements, projections, retirement options ...

management: Possess proven experience to lead the requirements gathering phase and ability to collect and manage the requirements by collaborating with various stakeholders. Solution Design: Support the Architects and Business teams in the design, build and QA of the solution to deliver the documented business processes. UI Development … stakeholders from various departments, including IT, finance, and operations, to gather requirements, understand business objectives, and ensure alignment between business goals and technology solutions. Service Design Support: Working closely with service design team to ensure smooth adoption and utilisation Team Leadership: Provide guidance and mentorship ...

looking for a Service Architect to join on a 6 month contract (strong potential to extend). Role: Service Now structure, automation workflow, and implementation Service Design of product management and support workflows across several hundred products Service Design for a platform-based product ...

Senior Product Manager Permanent | London | Leeds | Manchester | Birmingham | Bristol | Glasgow Our client is an award‐winning digital consultancy , recognised for excellence in service design and technology delivery , working across government, healthcare, and commercial sectors to deliver user‐centred digital services at scale. Combining data, design, and engineering … deliverables Own and manage prioritised product backlogs and user stories Lead teams to deliver against client objectives and user needs Facilitate collaboration across design, engineering, and delivery Engage stakeholders to build alignment and drive decision‐making Lead workshops and product discussions across diverse audiences Balance user needs with constraints ...