151 to 175 of 227 Service Design Jobs in the UK excluding London

power of ingenuity to build a positive human future. We challenge where it matters and own the outcome. We combine strategic thinking, customer‐centric service design, and agile engineering practices to accelerate innovation in a tech‐driven world. Join our Digital & Data team working alongside product, design ...

launch and adoption A track record of owning complex products or workflows where ownership or the delivery model was unclear at the start A design-first mindset, with real discovery skills: user research, journey mapping, service design and prototyping Experience working directly with operational teams to understand ...

launch and adoption A track record of owning complex products or workflows where ownership or the delivery model was unclear at the start A design-first mindset, with real discovery skills: user research, journey mapping, service design and prototyping Experience working directly with operational teams to understand ...

influence the future direction of network automation across a highly complex environment. As a senior member of the team, you will lead the design and development of automation solutions that improve how networks are deployed, managed, monitored, and maintained. You’ll work at the intersection of Networking, Software Engineering … Infrastructure Automation, partnering with architects, software developers, DevOps engineers, and network specialists to create scalable, resilient, and highly automated solutions. Responsibilities: Network Automation & Service Development Design and develop automation solutions for enterprise network provisioning, configuration management and lifecycle operations. Build and maintain Python-based services, APIs and microservices ...

expertise. You have a breadth of experience in agile frameworks and methods, and have applied these in multiple stages of the project lifecycle in service or software delivery. You can apply and adapt these pragmatically and innovatively to meet the needs of the team and client. Building and managing … delivery management approach, including agile techniques and leadership approach to suit different client context and team needs. Nice to have Experience of government digital service assessments Experience in another discipline, e.g. product management, service design, development Additional Information Why Version 1? At Version 1, we believe ...

intelligent, user-centred digital services for critical government operations. This is an opportunity to work on a high-profile transformation initiative where User-Centred Design, accessibility and emerging AI capabilities are at the heart of service delivery. You'll work within multidisciplinary Agile teams alongside User Researchers, Service Designers, Product Managers, Architects and Engineers to deliver exceptional user experiences across complex Defence environments. Key Responsibilities Lead UX and UI design activities across the full product lifecycle. Create user journeys, service blueprints, wireframes, prototypes and high-fidelity designs. Apply User-Centred Design (UCD) principles ...

user feedback, outcome measures and non-functional considerations such as security, auditability, resilience and supportability, while architects, engineers and suppliers retain responsibility for solution design and engineering delivery. Support Copilot and AI agent products from discovery and validation through prototype, pilot, evaluation, scaling, operational adoption and transition to business … ownership. Design proportionate experiments, user research and testing to validate business need, usability, colleague trust, adoption barriers and benefits and agreed outcomes. Track Copilot adoption and benefits, including active and sustained usage, productivity, quality, cycle time, colleague confidence, user experience and relevant risk or control indicators. Coordinate adoption activity ...

power of ingenuity to build a positive human future. We challenge where it matters and own the outcome. We combine strategic thinking, customer‐centric service design, and agile engineering practices to accelerate innovation in a tech‐driven world. Join our Digital & Data team working alongside product, design … meet user needs while managing business and security risks Applying innovative security architecture solutions to problems and be able to justify and communicate design decisions. To meet the demands of this role, a solid foundation in information security, relevant certifications (such as Google Cloud Professional Security Engineer, Google Cloud ...

with longer-term product goals. Stakeholder Engagement & Collaboration Build strong relationships with stakeholders across business, policy, technical, and operational functions. Collaborate effectively with engineering, design, research, and data teams. Facilitate discussions and workshops to build consensus around product priorities. Communicate product decisions, progress, and outcomes clearly to technical … technical audiences. Influence stakeholders and champion user-centred, outcome-focused product development. User-Centred Design & Continuous Improvement Apply user-centred design principles throughout the product lifecycle. Use qualitative and quantitative evidence to guide product decisions. Apply Government Digital Service (GDS) standards and best practices where appropriate. Continuously ...

Management: Act as the main delivery point of contact for senior civil servants and client leadership. Team Leadership: Foster high-performing, cross-functional pods (service designers, user researchers, engineers) in a collaborative environment. Required technical and professional expertise Consultancy & Public Sector Experience: Proven track record in client-facing consulting ...

requirements that balance customer experience, dealership workflows, and architectural enablers. Triad Collaboration: Partner closely with the Tech Lead (feasibility) and the User Researcher/Service Designer (desirability and usability) to build comprehensive confidence in recommendations. Ensure user research findings directly steer feature prioritisation and that technical integrations align with ...

power of ingenuity to build a positive human future. We challenge where it matters and own the outcome. We combine strategic thinking, customer-centric service design, and agile engineering practices to accelerate innovation in a tech-driven world. Join our Digital & Data team working alongside product, design ...

Daysix is seeking a thoughtful service designer to lead collaboration with NHS partners and clinical services on our Supported Self-Management platform. You’ll bridge clinical realities with digital design, using tools like Miro to map workflows and co-create solutions that reduce frontline pressures and improve patient … care. You will lead pathway capture, advocate for collaborators, and align goals across the product and rollout, driving human-centred design and measurable health outcomes. #J-18808-Ljbffr ...

multidisciplinary Agile team, you will help evolve an existing conversational support capability, including AI-enabled journeys that connect users with the appropriate government service teams when further assistance is required. Key Responsibilities Own and develop the product roadmap, aligning user needs, technical capabilities and wider programme objectives. Drive … delivery teams focus on the highest-value activities. Translate user research, analytics and stakeholder feedback into actionable product requirements and priorities. Work closely with Service Designers, User Researchers, Engineers, Data Scientists and Delivery Managers. Lead product discovery and improvement activities to identify opportunities to optimise the service. Make evidence ...

cloud technologies, automation, operating systems and DevOps practices. Working alongside experienced engineers, the role will contribute to operational support, platform improvements, infrastructure upgrades and service migrations. What You'll be Doing Support the day-to-day operation and maintenance of services across Vitality's hybrid cloud environment Complete operational … Investigate and report issues affecting platform services, contributing to effective troubleshooting and resolution Create and maintain tools and processes that improve operational efficiency and service reliability Support certificate management, API gateway management and reverse proxy management processes Contribute to infrastructure upgrades, platform migrations and technical implementation activity Assist with ...

cloud technologies, automation, operating systems and DevOps practices. Working alongside experienced engineers, the role will contribute to operational support, platform improvements, infrastructure upgrades and service migrations. What you will be doing Support the day-to-day operation and maintenance of services across our client's hybrid cloud environment Complete … Investigate and report issues affecting platform services, contributing to effective troubleshooting and resolution Create and maintain tools and processes that improve operational efficiency and service reliability Support certificate management, API gateway management and reverse proxy management processes Contribute to infrastructure upgrades, platform migrations and technical implementation activity Assist with ...

Whitbread PLC is seeking a Service Delivery Manager (Product) to join its Technology & Data team in a hybrid role based in Dunstable. You will own the end-to-end health and performance of critical product services, coordinating incident recovery, and driving improvements with suppliers and internal teams. The role … emphasizes service design, transition, and readiness for large-scale transformations in F&B, with a strong focus on stakeholder communication and data-driven decision-making. #J-18808-Ljbffr ...

turn risk and control data into actionable outcomes. Product Risk Engineers are full‐stack software engineers who own the full software development lifecycle — from design and implementation through deployment and production support. They build and maintain production applications using modern front‐end, back‐end, data, and event‐driven technologies … measured through outcomes such as product adoption, system reliability, improved control execution, reduced manual effort, and meaningful support for risk reduction. Key Responsibilities Design, build, and operate software products that support risk management, risk controls, control workflows, and TORC operational needs. Own risk engineering product capabilities ...

ongoing platform modernisation. *** Please note: This is a hybrid role requiring 3 days per week in our Newcastle office *** In this role you'll: • Design, develop, and maintain robust backend services using Scala 2.13 and Play Framework in a Pekko-based environment. • Build clean, testable, and maintainable code using … functional programming principles, immutability, pattern matching, and asynchronous programming with Futures. • Work with MySQL to design efficient data access patterns, optimize queries, tune indexes, and profile database performance. • Develop, deploy, and support services in AWS, working closely with DevOps and platform teams to ensure reliable delivery. • Contribute ...

Managed Services Engineer to join a growing managed services team in a newly created role. This position sits at the heart of service delivery and will focus on improving automation, security, monitoring, patch management, and endpoint management across a diverse customer base. This is an excellent opportunity … senior engineer with a background in MSPs who enjoys solving complex technical challenges, driving service improvements, and building scalable solutions that make a measurable difference. You'll work closely with technical, projects, support, and service delivery teams to improve operational standards and enhance customer outcomes. What ...

through to secure APIs, backend services and production systems. Working within a cross‐functional agile environment, you’ll help shape architecture, engineering standards and service design whilst partnering closely with product, platform and engineering teams. You’ll be involved throughout the entire software development lifecycle, from design ...

power of ingenuity to build a positive human future. We challenge where it matters and own the outcome. We combine strategic thinking, customer-centric service design, and agile engineering practices to accelerate innovation in a tech-driven world. Join our Digital & Data team working alongside product, design ...

power of ingenuity to build a positive human future. We challenge where it matters and own the outcome. We combine strategic thinking, customer-centric service design, and agile engineering practices to accelerate innovation in a tech-driven world. Join our Digital & Data team working alongside product, design ...

frontline services. The role connects NHS partners with clinical services adopting the platform, acting as the champion for collaborators' needs. It focuses on service design, collaboration, and human-centred approaches, while other teams handle roadmap and first-line support. #J-18808-Ljbffr ...

technology advisor, you'll work closely with stakeholders across both Technology and the wider business to translate requirements into high-level solution designs, coordinating design activity throughout the project lifecycle. You'll bring clarity, challenge and direction to complex initiatives, ensuring solutions are aligned to architecture standards, business objectives … long-term technology strategy. Acting as the Design Authority for technology delivery, you'll provide architectural leadership across a diverse portfolio of projects, balancing innovation with risk, cost, supportability and operational excellence. This is an exciting opportunity to influence the future technology landscape ...