2027 IT Support Specialist - Service Operations Graduate
- Location
- Dartford, England, United Kingdom
stabilit &reliability of the LOR's technology ecosystem. A direct, measurable impact on the company's bottom line: finance, employee productivity&risk mitigation. T Service Operations & Support Log, categorize, and prioritize incoming technical support tickets within the ITSM platform (ServiceNow), Provision new user accounts, modify system permissions, and configure … weekly Change Advisory Board (CAB) meetings, Perform baseline Post-Implementation Reviews (PIRs) on completed software releases to evaluate implementation accuracy and document lessons learned, service Design & Transition Update the central service catalogue to accurately reflect newly launched or decommissioned technology products, Asset Knowledge & Reporting Compile weekly operational ...