1 to 25 of 66 Service Design Jobs in the UK excluding London

Title: IT Service Design Manager Pay of £44,447, plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. Are you passionate about Service Management, particularly ITIL Service Design? We're hiring an IT Service Design Manager. Based within IT Operations, our Service Operations Design and Transition teams work closely together to shape the Service Management characteristics of services and products as they progress through delivery. As an IT Service Design Manager, you will bring experience in service management ...

Title: IT Service Design Manager Pay of £44,447, plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. Are you passionate about Service Management, particularly ITIL Service Design? We're hiring an IT Service Design Manager. Based within IT Operations, our Service Operations Design and Transition teams work closely together to shape the Service Management characteristics of services and products as they progress through delivery. As an IT Service Design Manager, you will bring experience in service management ...

Service Designer (SFIA Level 4) UK Government Client £440 per day inside IR35 6-Month Contract Hybrid - 2 days per month on site (Telford) We are seeking an experienced Service Designer (SFIA Level 4) to support delivery across a major UK government programme. The role will operate client … side within a complex, multi-supplier environment , contributing to the design and improvement of end-to-end services that meet user needs while aligning with policy, programme, and operational constraints. This role is well suited to a Service Designer who can work independently within a defined scope, while ...

Service Design Lead Hybrid (Leeds - Twice a month) Salary up to £85k (depending on experience) We’re on the lookout for an experienced Service Design professional with solid GDS and public sector experience to join a super high-performing User-Centred Design (UCD) team here … stuck into meaningful projects while being part of a respected, supportive and dynamic team culture. What you'll be doing ✨ Leading end-to-end service design: You’ll scope, shape and deliver impactful service design across a variety of programmes, guiding projects from early ideation right ...

client is a leading digital consultancy delivering high‐impact transformation programmes across the UK and is a Business Elite Awards Winner for Best Digital Service Designs in the UK . As a Senior User Researcher , you will join a practice built on human‐centred design, evidence‐based decision … making, and multidisciplinary Agile delivery. This role places you at the centre of user‐centred service design, working with teams to understand real user needs, shape meaningful digital services, and influence strategic design decisions for large and complex organisations. As a Senior User Researcher , you will apply ...

designing large-scale public sector managed services opportunities . This role sits within a specialist solutioning and bid function , focused on developing compelling, deliverable service solutions for complex public sector programmes. The position plays a key role in opportunity shaping, service design, and bid leadership , ensuring solutions … commercially viable, operationally robust, and aligned with public sector procurement frameworks. This is a business-led solution architecture role , centred on operating model design, service transformation, procurement alignment, and the development of high-quality bid responses. Key Responsibilities Public Sector Opportunity Shaping Lead the qualification and shaping ...

Service Designer Hybrid (Manchester - Once a week) Salary up to £62k (depending on experience) We’re on the lookout for an experienced Service Design professional with solid GDS and public sector experience to join a super high-performing User-Centred Design (UCD) team. The team … stuck into meaningful projects while being part of a respected, supportive and dynamic team culture. What you'll be doing Leading end-to-end service design projects: You'll be planning and delivering user-centred design activities from discovery through to implementation. Collaborating with a wide range ...

Service Design Manager Pay of £44,447, plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. Are you passionate about Service Management, particularly ITIL Service Design? We're hiring an IT Service Design Manager. Based within IT Operations … Service Operations Design and Transition teams work closely together to shape the Service Managemen click apply for full job details ...

Title: IT Service Design Manager Pay of £44,447, plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. Are you passionate about Service Management, particularly ITIL Service Design? We're hiring an IT Service Design ...

Reporting Service Design Lead - Digital PMO/Reporting-as-a-Service Location: Hybrid - 2-3 days a week onsite in Warrington (travel/expenses will be covered) Permanent Salary: Depending on experience Our client is expanding its Digital PMO capability and is seeking a Reporting Service Design Lead to shape how reporting drives decision-making across major programmes. This role goes beyond producing reports, you'll define how reporting operates, how it supports governance, and how it becomes a core service within a modern Digital PMO. Working across project management, project controls ...

Role: Lead Service Architect Location: Birmingham - 3 days per week on-site Duration: 6 Months Salary range: £54,878 - £64,562 + 20% benefits fund As a Lead Service Architect, you will be accountable for IT Service Architecture and Service Transition capabilities, planning and leading activity … ensure services are designed to deliver high-quality, cost-efficient outcomes that meet business objectives. You will establish and manage service architecture practices, lead service design activities, and ensure effective transition of services across their lifecycle. What You'll Do: Accountable for IT Service Architecture ...

Service Architect Advisory Services - Business Consulting & Advisory | GTO If you think you are the right match for the following opportunity, apply after reading the complete description. Permanent Remote £50,000 - £70,000 Join us as a Service Architect in our Advisory Services team, where complex challenges meet meaningful … outcomes. Youll be part of a collaborative consulting community that blends deep service management expertise with strong business insighthelping clients design services that truly work in the real world. Working across both public and private sector organisations, youll play a key role in major transformation initiatives. Youll help ...

Role: Lead Service Architect Below covers everything you need to know about what this opportunity entails, as well as what is expected from applicants. Location: Birmingham - 3 days per week on-site Duration: 6 Months Salary range: £54,878 - £64,562 + 20% benefits fund As a Lead Service Architect, you will be accountable for IT Service Architecture and Service Transition capabilities, planning and leading activity to ensure services are designed to deliver high-quality, cost-efficient outcomes that meet business objectives. You will establish and manage service architecture practices, lead service design ...

Service Designer - Central Government Location: Remote (Occasional travel to Telford) Clearance: BPSS Contract: 6-month rolling IR35: Inside IR35 Experience: Must have Central Government experience Overview We are seeking an experienced UCD Service Designer to support a major Central Government digital transformation programme. This role focuses exclusively … user-centred service design , not Service Management or ITIL. You will work within a multidisciplinary delivery team to design intuitive, accessible and user-focused services that meet GDS standards. The role is predominantly remote, with occasional travel required to Telford for workshops or key meetings. ...

Service Architect – Advisory Services - Business Consulting & Advisory | GTO PermanentRemote £50,000 - £70,000 Join us as a Service Architect in our Advisory Services team, where complex challenges meet meaningful outcomes. You’ll be part of a collaborative consulting community that blends deep service management expertise with strong … business insight—helping clients design services that truly work in the real world. Working across both public and private sector organisations, you’ll play a key role in major transformation initiatives. You’ll help shape how services are designed, structured, governed, and evolved—ensuring they deliver value from concept ...

designers, product managers, performance analysts, developers, business analysts and other stakeholders and colleagues. The User Research team is part of a larger User Centred Design (UCD) team that sits within the Product Design Directorate, alongside the Product Management and Business Analysis teams. The UCD team is a community … teams. There are: Service Design, Interaction Design, Content Design, Accessibility, User Research and Performance Analytics. Each team supports each other to review insights from our performance analytics and user research to understand user needs and co-design user-centred services. Please note: Companies House cannot ...

Reporting Service Design Lead - Digital PMO/Reporting-as-a-Service Location: Hybrid - 2-3 days a week onsite in Warrington (travel/expenses will be covered) Permanent Salary: Depending on experience Our client is expanding its Digital PMO capability and is seeking a Reporting Service Design Lead to shape how reporting drives decision-making across major programmes click apply for full job details ...

Service Designer – Financial Crime & Payments Our growing client based in Manchester is looking for a talented Service Designer to join their team, focusing on Financial Crime and Payments. This role offers the chance to shape end-to-end customer and operational journeys, improve service effectiveness, and embed … Responsibilities Map current-state customer and operational journeys across financial crime and payments services, identifying pain points, failure areas, and opportunities for improvement. Design future-state journeys, service blueprints, and workflow models that reduce friction, enhance effectiveness, and embed financial-crime controls. Gather and analyse operational data, customer ...

Join a leading Top Aviation Brand as a Service Integration Architect Role: Service Integration Architect Location: Uxbridge, UB70GB Contract Tenure: 6 months with potential extension. Start date: ASAP Work Mode: Hybrid (2/3 days in an office) Pay Rates: Flexible (inside IR35) About the role … looking for a senior Service Integration Architect to lead the transition of Oracle Fusion HCM and its integrations into steady state support. You'll embed service management, SIAM, and operational readiness from day one, ensuring all integrations across Oracle Cloud, AWS, and legacy systems meet service acceptance ...

between Woking, Surrey office and home) £40,000 - £45,000 per annum Our client is a specialist technology group helping the UK Public Sector design better digital services and introduce safe, governed AI. They specialise in user research, service design, accessibility and digital experiences. Their work helps … organisations redesign services, so they are easier for citizens to use and more efficient for staff to deliver. They combine human-centred design with modern digital platforms and AI-enabled workflows to support secure, compliant service transformation across the UK public sector. Their goal is simple - to help ...

month FTC, supporting a key central government client. This role will play a critical part in supporting the post go-live service design, testing, and transition of Security Architecture and Security Management & Assurance service lines. You will work closely with security, architecture, and delivery teams to ensure … services are robust, compliant, and fully operational. Key Responsibilities Support the development of detailed service design documentation , including processes, procedures, operating models, and performance measures Assist in defining and documenting: Security architecture principles, standards, and governance frameworks Access control models (e.g. IAM, SSO, RBAC) Ensure alignment with regulatory ...

Senior Service Designer with a proven track record of delivering complex end to end digital design projects for public sector clients (that align with GDS standards) is sought by a market leading digital innovation company. This Senior Service Designer will be joining a team of multi disciplinary … digital professionals who are entering an exciting phase of growth affording this Service Designer great day to day variety in an autonomous forward-thinking environment. On a day to day this Senior Service Designer will use their background in UX design and user research ...

Service Designer Financial Crime & Payments Our growing client based in Manchester is looking for a talented Service Designer to join their team, focusing on Financial Crime and Payments. This role offers the chance to shape end-to-end customer and operational journeys, improve service effectiveness, and embed … Responsibilities Map current-state customer and operational journeys across financial crime and payments services, identifying pain points, failure areas, and opportunities for improvement. Design future-state journeys, service blueprints, and workflow models that reduce friction, enhance effectiveness, and embed financial-crime controls. Gather and analyse operational data, customer ...

Head of IT Service Architecture & Delivery Location: Cardiff Salary: £65,000 + Bonus + Full Benefits Security Clearance: SC required (must hold or be eligible) - DV desirable We are recruiting for an experienced and influential technical leader to head up Service Architecture & Delivery for a secure Defence communications … infrastructure programme. This is a senior leadership role with full accountability for the technical design, governance and operational assurance of a complex, secure IT service. You will act as the senior technical authority, ensuring the service is secure, resilient, compliant and continually improved in line with Defence requirements ...

client is in the Public Sector and is looking to grow their team with a Lead Service Architect. This role will own the service domain architecture and ensure it is aligned to enterprise wide IT strategy. This is a permanent hybrid role with 3 days a week … Birmingham office. Client Details Our client is in the Public Sector and is looking to grow their team with a Lead Service Architect. This role will own the service domain architecture and ensure it is aligned to enterprise wide IT strategy. This is a permanent hybrid role with ...