1 to 25 of 297 Service Design Jobs in the UK excluding London

that's truly rewarding, join us. Because when we achieve together, customers and communities thrive. Work for Orbit. Believe in people. The role The Service Design & Assurance Manager is a pivotal role within the organisation responsible for overseeing the design, implementation, and assurance of service delivery … processes. This position requires a strategic thinker with excellent leadership skills and a deep understanding of service design principles and quality assurance methodologies. The Service Design & Assurance manager will ensure that all services are designed to meet business needs and deliver outstanding customer experiences. The Service ...

that’s truly rewarding, join us. Because when we achieve together, customers and communities thrive. Work for Orbit. Believe in people. The role The Service Design & Assurance Manager is a pivotal role within the organisation responsible for overseeing the design, implementation, and assurance of service delivery … processes. This position requires a strategic thinker with excellent leadership skills and a deep understanding of service design principles and quality assurance methodologies. The Service Design & Assurance manager will ensure that all services are designed to meet business needs and deliver outstanding customer experiences. The Service ...

Lead Service Designer Hybrid working - Bupa Place/Angel Court Up to £65k depending on experience Permanent Full time, 37.5 hours per week About the role. You’ll sit alongside a passionate and talented multi-disciplinary experience design team, made up of user researchers, product designers, content designers … design operations, who are focused on creating the best digital experiences for Bupa’s customers in the UK. As an experienced design lead you will have deep domain expertise across service and product design. You will lead projects, establish service design at Bupa and mentor ...

experienced Service Designer looking for your next opportunity to make a difference? Do you want to work in a team where Service Design is more than just Blueprinting? A team that knows that UX design and Service Design work as partners … working on a major transformation programme which sees YBS redesigning and digitising our approach across all of our customer facing channels. As a Service Designer in YBS you will be a driving force in designing seamless experiences to drive those changes. We are looking for people who really understand ...

Senior Service Designer Salary: Up to £55,000 depending on experience Location status: Hybrid Working – some office attendance for workshops required Location: Bupa Place or Angel Court Permanent/fixed term contract: Permanent Shift pattern: Full time (37.5 hours per week) We make health happen At Bupa, our purpose … simple: to help people live longer, healthier, happier lives and make a better world. As a Senior Service Designer, you'll play a hands‐on role in turning that purpose into everyday experiences that feel easy, supportive and human. You'll sit within a passionate, multi‐disciplinary experience design ...

Senior Service Designer Salary: Up to £55,000 depending on experience Location status: Hybrid Working – some office attendance for workshops required Location: Bupa Place or Angel Court Permanent/fixed term contract: Permanent Shift pattern: Full time (37.5 hours per week) We make health happen At Bupa, our purpose … simple: to help people live longer, healthier, happier lives and make a better world. As a Senior Service Designer, you’ll play a hands‐on role in turning that purpose into everyday experiences that feel easy, supportive and human. You’ll sit within a passionate, multi‐disciplinary experience design ...

Contract Service Design Lead DV Cleared Preferred Ncounter are supporting a large-scale Defence and Public Safety programme seeking a Service Design Lead with a strong background in user research, creative problem solving and end to end service design. You will guide multidisciplinary teams … create services that are evidence driven, inclusive, and built around real user needs. This role blends hands on research leadership with strategic service design, ensuring clarity from discovery through to delivery. You will shape propositions, map complex journeys, and drive insight led decision making across multiple workstreams. ...

criteria normally includes 5 years UK residency, further information can be found here: United Kingdom Security Vetting: Applicant - GOV.UK (www.gov.uk) The role The Service Design and Transition Lead is a pivotal role within SSE Transmission’s Digital team, responsible for ensuring that new and enhanced Operational Technology … services are effectively designed, transitioned, and embedded into live operations. We’re seeking a candidate who is passionate about delivering seamless, secure, and resilient service experiences, ensuring continuity between design, build, and operation in an increasingly digitalised operational environment. This role underpins the reliability, safety, and performance ...

Contract Service Design Lead DV Cleared Preferred Ncounter are supporting a large-scale Defence and Public Safety programme seeking a Service Design Lead with a strong background in user research, creative problem solving and end to end service design. You will guide multidisciplinary teams … create services that are evidence driven, inclusive, and built around real user needs. This role blends hands on research leadership with strategic service design, ensuring clarity from discovery through to delivery. You will shape propositions, map complex journeys, and drive insight led decision making across multiple workstreams. ...

Post: User Experience Design - Service Designer (Hybrid Contract) Title :User Experience Designer - Service Design Location :Newcastle, UK (Hybrid Working Model) Are you a highly strategic Service Designer ready to lead complex system change? We are seeking a seasoned expert to drive a human-centered design process across the entire service lifecycle, balancing deep user insights with core business strategy. This is a high-impact, 10-month contract role where your expertise will directly shape our service ecosystem The Role: Strategic Impact & Leadership As our Service Designer, you will be responsible ...

Service Architect Location: Hybrid, 40% onsite - 60% home BARROW IN FURNESS Duration: 26/06/2026 Rate £625 MUST HOLD ACTIVE SC MUST BE PAYE THROUGH UMBRELLA Role Description: The Service Architect is responsible for designing and defining end-to-end IT service solutions that meet … standards. This role ensures that services are scalable, secure, and deliverable within agreed SLAs, while integrating seamlessly with existing processes and technologies. Key Responsibilities Service Design: Develop service architectures that cover infrastructure, applications, and operational processes. Requirements Analysis: Work with stakeholders to capture functional and non-functional ...

About the Role We are seeking a Senior Change Manager to play a pivotal role in leading major service transformation initiatives across a large, complex UK university environment. You will work within a multidisciplinary team focused on portfolio management, service design and change delivery, supporting large-scale … shaping and delivering change strategies, ensuring that people, processes, structures, and technology transition smoothly and sustainably. Key Responsibilities Lead the change workstream within service design and operating model transformation projects across multiple business areas. Define and implement the change management strategy, approach, and roadmap for major organisational change ...

designing a shared digital care record that enables seamless access to patient and citizen information across care settings. We are seeking an experienced Senior Service Designer to play a pivotal role in this formative stage. Key Responsibilities Management, Leadership & Training Act as an expert and advocate for service design best practice. Coach, mentor, and support teams; promote continuous learning. Facilitate collaboration, resolve team issues, and foster a positive working environment. Advise and coordinate staff, delivering training where required. Planning & Design Lead complex service design activities, introducing and embedding new ways of working. Design ...

Senior Service Designer - Remote with occasional travel to Leeds 3 months+ - £550-£580 per day inside ir35 My client is a global leading IT consultancy. They are on the hunt for a Senior Service Designer with proven Government Digital Service (GDS) experience. Key Skills and 'must have … experience: Experience of GDS/Government Digital services Thorough knowledge of design thinking and user-centred design Experience leading service design projects with clients delivering outcomes, not just outputs Experience producing high-quality service design and user experience artefacts such as personas, user journeys ...

Title: User Experience Design - Service Designer ?? Location: Newcastle, Cobalt Business Park ?? Working Model: Hybrid ?? Contract Duration: 1 December 2025 - 30 September 2026 ?? Pay Rate: £292/day PAYE | £388/day Umbrella ?? Job Description As a Service Designer , you will lead a human-centred design approach … development and implementation. You will conduct deep ethnographic and user research to understand user needs, behaviours, and challenges, translating insights into clear and actionable design direction. You will act as a subject matter expert , guiding team decisions, supporting collaboration across multiple workstreams, and solving complex design problems while ...

Service Designer Based at client locations, working remotely, or based in our Godalming or Milton Keynes offices. Up to £55k plus excellent company benefits. About Us Triad Group Plc is an award-winning digital, data, and solutions consultancy with over 35 years' experience primarily serving the UK public sector … that makes us all so proud: Helping law enforcement with secure intelligence systems that keep the UK safe Supporting the UK's national meteorological service in leveraging supercomputers for next-level weather forecasting Assisting the British government department that is responsible for the safety of consumer products, with systems ...

Head of User-Centred Design - Defence Sector Location: Remote with occasional travel to Corsham Clearance: SC Contract Type: Contract, 4 months Rate: Circa £700 per day, Inside IR35. We are seeking an experienced Head of User-Centred Design (UCD) to lead the strategy, capability, and delivery of user … centred design across a high-impact defence programme. This is a senior leadership role, shaping how digital and data-enabled services are designed, tested, and delivered to meet the unique needs of users operating in secure and mission-critical environments. Role Overview: You'll lead a multidisciplinary design ...

Title: Service Designer Location: Edinburgh - New Uberior House Head Office Salary/Pay Rate: £80k - £100K Or £600 - £700 per day via Umbrella Contract Length: 6 months (potential extension) Hybrid Working: On-site twice per week (Wednesday & Thursday) About the Organisation Our client is a large, customer-focused financial … deliver seamless, multi-channel experiences that meet the needs of modern customers. Who We're Looking For We're seeking an experienced Senior Service Designer to lead the creation of seamless digital experiences, champion user-centred design, and help advance service design practices across the organisation. ...

Title: Service Designer Location: Edinburgh - New Uberior House Head Office Salary/Pay Rate: £80k - £100K Or £600 - £700 per day via Umbrella Contract Length: 6 months (potential extension) Hybrid Working: On-site twice per week (Wednesday & Thursday) About the Organisation Our client is a large, customer-focused financial … deliver seamless, multi-channel experiences that meet the needs of modern customers. Who We're Looking For We're seeking an experienced Senior Service Designer to lead the creation of seamless digital experiences, champion user-centred design, and help advance service design practices across the organisation. ...

Role/Job Title: Service Introduction Manager Work Location: Nottingham (3days) The Role In the Health and Beauty Retailer space, the role purpose is to use our Service and Business Operation expertise to collaborate across Delivery and Service, including internal IT teams, partner IT teams … risk and ensure the quality transition of all new and changing application-led solutions. Your Responsibilities: Understand and document a project's impact on service, including designing any new or changing service models, including run costs for any new or amended project elements. To represent the customer when ...

client is seeking an experienced Delivery Manager to oversee the successful delivery of the Service Workstream within the Blended Experience Programme in the technology sector. This contract role focuses on ensuring all technology can be efficiently and effectively supported in Business As Usual (BAU). The Delivery Manager … required to create and manage service build activities, ensuring prioritisation, timely delivery, and preparedness for testing phases. Coordination and facilitation of the service testing phase will also be a key element of this role, involving collaboration with multiple support teams as defined in the Service Designs. ...

something bigger. As a User Researcher Lead (Manager) At Kainos You are responsible for delivering and assuring actionable insights that help define the right service experiences and focus them on user needs. You are an expert practitioner able to both oversee and lead teams as well as delivering high … quality research yourself. You shape and lead user-centred design teams to ensure delivery of our contracted deliverables while adhering to relevant standards e.g. GDS & NHS Service Standards. You are an advocate for needs-based design, design thinking and service design, and are passionate ...

something bigger. As a User Researcher Lead (Manager) At Kainos You are responsible for delivering and assuring actionable insights that help define the right service experiences and focus them on user needs. You are an expert practitioner able to both oversee and lead teams as well as delivering high … quality research yourself. You shape and lead user-centred design teams to ensure delivery of our contracted deliverables while adhering to relevant standards e.g. GDS & NHS Service Standards. You are an advocate for needs-based design, design thinking and service design, and are passionate ...

something bigger. As a User Researcher Lead (Manager) At Kainos You are responsible for delivering and assuring actionable insights that help define the right service experiences and focus them on user needs. You are an expert practitioner able to both oversee and lead teams as well as delivering high … quality research yourself. You shape and lead user-centred design teams to ensure delivery of our contracted deliverables while adhering to relevant standards e.g. GDS & NHS Service Standards. You are an advocate for needs-based design, design thinking and service design, and are passionate ...

something bigger. As a User Researcher Lead (Manager) At Kainos You are responsible for delivering and assuring actionable insights that help define the right service experiences and focus them on user needs. You are an expert practitioner able to both oversee and lead teams as well as delivering high … quality research yourself. You shape and lead user-centred design teams to ensure delivery of our contracted deliverables while adhering to relevant standards e.g. GDS & NHS Service Standards. You are an advocate for needs-based design, design thinking and service design, and are passionate ...