101 to 125 of 368 Service Design Jobs in the UK excluding London

help shape the future of home improvement. We are looking for a Modern Desktop Product Designer to join our Infrastructure Operations team, to design and deliver modern desktop services (in particular Windows 11, InTune and Autopilot) that enable colleagues across Kingfisher to work simply, securely and effectively. Working within … Southampton offices, with an expectation of 12 days a month in the office and travel between sites as required. What's the job? Design and deliver new modern desktop services in line with Infrastructure and End User Services objectives, balancing requirements, cost and risk. Act as a subject matter ...

Responsibilities Discovery Planning and Leadership Plan and lead client technology discovery engagements. Define the objectives, scope, stakeholders, agenda and expected outputs for discovery sessions. Design and facilitate workshops involving business leaders, technology teams, operational stakeholders, security specialists, product teams and third-party suppliers. Establish a structured discovery approach appropriate … target-state architecture views. Develop context diagrams, ecosystem maps, application landscapes, integration maps and data-flow diagrams. Define high-level architecture principles and design considerations. Identify potential technology options and assess their relative advantages, risks and constraints. Develop transition architectures and phased transformation approaches. Ensure recommendations consider business, data ...

help shape the future of home improvement. We are looking for a Modern Desktop Product Designer to join our Infrastructure Operations team, to design and deliver modern desktop services (in particular Windows 11, InTune and Autopilot) that enable colleagues across our client to work simply, securely and effectively. Working … either our Paddington or Southampton offices, with an expectation of 12 days a month in the office and travel between sites as required. Design and deliver new modern desktop services in line with Infrastructure and End User Services objectives, balancing requirements, cost and risk. Act as a subject matter ...

Hybrid) - SCC Flex Contract We are seeking an experienced User Researcher to support a large-scale programme, focusing on understanding the end-to-end service experience. The User Researcher will play a key role in uncovering user needs, identifying service improvement opportunities, and providing evidence-based insights … support service design and product decisions. Your responsibilities as the User Researcher: Conduct research across multiple user groups, including field-based and office-based workers. Understand how different users interact with services throughout the end-to-end journey. Identify pain points, service gaps, and opportunities for improvement. ...

which stands out from other organisations. This role is responsible for influencing and developing a great customer experience by leading on the design, implementation and architecture of end-to-end omnichannel customer journeys. Based from our offices in Basingstoke , you'll combine home and office working in line with … throughout, as we aim to digitalise customer journey's and further understand future improvements that can be made. Key Responsibilities include: Leading on the design of the omnichannel approach across the organisation through collaboration with managers, subject matter experts, Solution Architects, Process Managers as well as wider customer teams ...

ROLE & RESPONSIBILITIES IN THE BUSINESS: As a User Researcher (Senior Associate) at our client, you will deliver actionable insights that help define the right service experiences and focus them on user needs. You will be passionate about design research and an advocate for user needs based design, design thinking and service design. You will be part of our growing Experience Design capability creating exemplary digital services. We are supportive, collaborative, talented, and hugely passionate about user-centred design. We are not about marketing and dark patterns; we are all about making a positive ...

those who display and foster them,itsdeeply embedded within our DNA. Invest in us andwellinvest in you!. Job Description Role Overview As a Service Delivery Manager , you will be responsible for managing client relationships and ensuring the successful delivery of services. You will collaborate closely with customers … wider Service Delivery team, and Technical Consultants to deliver high-quality outcomes and drive customer satisfaction. Roles & Responsibilities Service Reporting:Produce both customer and internal service reporting. Service Reviews:Conduct regular reviews with customers. Customer Management:Handle escalations, issues, problems, and requirements. Financial Management:Oversee invoicing ...

them, it's deeply embedded within our DNA. Invest in us and we'll invest in you!. Job Description Role Overview As a Service Delivery Manager , you will be responsible for managing client relationships and ensuring the successful delivery of services. You will collaborate closely with customers … wider Service Delivery team, and Technical Consultants to deliver high-quality outcomes and drive customer satisfaction. Roles & Responsibilities Service Reporting: Produce both customer and internal service reporting. Service Reviews: Conduct regular reviews with customers. Customer Management: Handle escalations, issues, problems, and requirements. Financial Management: Oversee invoicing ...

Atos in Birmingham seeks an Agentic Service Design Architect - Digital Engineer to translate service requirements into detailed agent workflows and operational designs within AI-powered environments. You will define interaction models, collaborate with developers, and ensure designs meet governance, safety, and platform constraints, helping deliver secure, scalable ...

Involved Solutions is seeking an experienced NOC Service Design Specialist to support a critical government client in Milton Keynes. The role designs and transitions services into a 24x7 NOC, aligning with ITIL and ITSM best practice. You will define the service operating model, develop SDPs, outline …/3rd line requirements, and collaborate with stakeholders to translate business needs into robust service designs. SC clearance is essential; DV clearance desirable. #J-18808-Ljbffr ...

NHSE, DHSC, NHSBSA, ICBs, Primary or Secondary Care. You’ll also be a leader of people and teams and an advocate for user-centred design approaches. Hippo will provide exciting opportunities to share your expertise with, and influence, clients and team members and to continue to develop … product and user centric capabilities in others, helping colleagues and clients know what to do when you are not around. Apply GDS (Government Digital Service) and NHS Service standards, particularly the Service Manual and Service Assessments. Navigate complex regulatory environments, including patient data privacy and clinical ...

This role makes Flourish part of how a client’s team actually works — service design applied to marketing transformation, not tool rollout. Flourish is the AI operating system for compliant marketing. It connects evidence, insight, claim, creative and clearance into one auditable flow, so the bravest version … today — who touches a claim, where it stalls, where the version that ships is the safe one instead of the true one. Then you design the version built around Flourish, and lead the team through adopting it until the new way is just how they work. You hold ...

Content Designer Permanent Location: UK - Remote Salary: £50,000 - £55,000 (+ benefits) Skills: Content Design, UX Writing, User-Centred Design, Accessibility, GDS/GOV.UK Standards We are looking to recruit an SC Cleared Content Designer for a leading technology consultancy delivering user-centred services across … across multidisciplinary teams, helping public sector clients create services that are clear, accessible and genuinely easy for people to use. Working across the full service lifecycle, you'll use research and evidence to understand user needs, develop content strategies, create and test content, improve information architecture and continually refine ...

about our benefits (opens in a new window) and join us to become part of something special. Overview Data Connect is a strategically important service within the University's School of Medicine and Population Health, dedicated to helping researchers securely access health and social care data. By enabling cutting … multi-disciplinary team of data managers, data scientists, and data engineers. Using agile delivery practices, you will help embed flexible, iterative workflows and ensure service continuity across our expanding portfolio of over 50 active projects. You will guide projects from initial scoping through to successful delivery while building strong ...

About the job you’re consideringThe SIAM Capacity Analyst will be accountable for the monitoring, governance, analysis, and optimisation of service capacity and performance across a multi-supplier environment. The role is outcome-focused, ensuring services have sufficient capacity to meet current and future business demand while driving proactive … will be unable to work at home 100% of the time.Your role:Own the end-to-end Capacity Management process across a multi-supplier service environment, ensuring service capacity meets current and future business requirements.Monitor, analyse, and report on service capacity, utilisation, performance, trends, risks, and constraints ...

influence the user experience. Communicate research findings clearly and involve stakeholders in analysis and synthesis activities to build user empathy and support informed design decisions. Champion user-centred design principles and help embed user research best practices across teams and the wider organisation. Skills and Experience Essential Proven … behavioural and attitudinal research methods, with a strong understanding of when to apply them. Experience working across multiple stages of a product or service lifecycle, from discovery and exploration through to design and delivery. Current Security Check (SC) Clearance or eligibility to obtain SC Clearance through residency requirements. ...

include: Data mapping and extraction from legacy system to be scoped Identify user requirements Identify and document existing business processes Map future processes and service journeys Coordinating and managing UAT Create process maps and scenarios to test new and redesigned service The ideal candidate will have the following … skills and experience: Past experience in a Business Analyst role Strong process mapping and UAT skills Experience working on service design and information management system based projects Excellent stakeholder management, communication, organisation and analysis skills It would be highly desirable to have experience in: iTrent or other ...

include: Data mapping and extraction from legacy system to be scoped Identify user requirements Identify and document existing business processes Map future processes and service journeys Coordinating and managing UAT Create process maps and scenarios to test new and redesigned service The ideal candidate will have the following … skills and experience: Past experience in a Business Analyst role Strong process mapping and UAT skills Experience working on service design and information management system based projects Excellent stakeholder management, communication, organisation and analysis skills It would be highly desirable to have experience in: iTrent or other ...

customers, and their patients. Take your next step to an altogether life-changing career.Learn about the Danaher Business System which makes everything possible.The Service Architecture Lead is responsible for defining and governing service architecture for software-enabled products to ensure they are deployable, maintainable, recoverable, diagnosable, and service-ready across the full product lifecycle. This role translates system-level service strategy into standards, requirements, reusable procedures, and service offerings that can be executed by engineering teams, service teams, and implementation resources across new product development and on-market products.This position reports to the Sr. ...

their patients. Take your next step to an altogether life-changing career. Learn about the Danaher Business System which makes everything possible. The Service Architecture Lead is responsible for defining and governing service architecture for software-enabled products to ensure they are deployable, maintainable, recoverable, diagnosable, and service-ready across the full product lifecycle. This role translates system-level service strategy into standards, requirements, reusable procedures, and service offerings that can be executed by engineering teams, service teams, and implementation resources across new product development and on-market products. This position reports ...

public sector technology consultancy. Our client wants to positively impact the country's future by using technology to improve society. We believe being design-led can create positive outcomes in the public sector through critical services enabled by technology. We are building a community of designers and researchers … support the public sector growing demand for a design-led approach to service delivery. Senior User Researchers are experienced practitioners who are confident at working with UCD colleagues and professions outside of our service line such as the Data & tech teams. They collaborate with these teams ...

Made Tech wants to positively impact the country's future by using technology to improve society. We believe being design-led can create positive outcomes in the public sector through critical services enabled by technology. We are building a community of designers and researchers to support the public sector … growing demand for a design-led approach to service delivery. Senior User Researchers are experienced practitioners who are confident at working with UCD colleagues and professions outside of our service line such as the Data & tech teams. They collaborate with these teams to understand challenges people face ...

Made Tech wants to positively impact the country's future by using technology to improve society. We believe being design-led can create positive outcomes in the public sector through critical services enabled by technology. We are building a community of designers and researchers to support the public sector … growing demand for a design-led approach to service delivery. Senior User Researchers are experienced practitioners who are confident at working with UCD colleagues and professions outside of our service line such as the Data & tech teams. They collaborate with these teams to understand challenges people face ...

them,itsdeeply embedded within our DNA. Invest in us andwellinvest in you!. Job Description We're looking for a strategic, systems-minded Senior Service Designer to join our growing design capability. Youll work at the heart of multidisciplinary teams to shape end-to-end services that … accessible, efficient, and centred around real user needs. Service Designers at V1 work across the full service lifecycle, from discovery through to live. Youll lead on mapping current and future states, aligning digital delivery with policy and operational realities, and helping clients make confident, evidence-based decisions. Youll ...

willing and eligible to go through the SC Clearance process Overview We are seeking an experienced Data Protection Solution Architect to join the Service Operations team within one of our clients accounts. Service Operations forms part of the wider Hybrid Delivery function, which is responsible for delivering business … operational services across Managed Services and Applications, Multi-Cloud Services and Networks, Service Operations, Service Management and Security, and Service Futures and Optimisation. Due to increased project demand, particularly relating to the Data Centre Exit Programme , an additional Data Protection Solution Architect is required to support ...