1,576 to 1,600 of 1,623 Service Management Jobs in the UK

regulated and highly accountable charity environment , the postholder will provide leadership across IT infrastructure, applications, networks, cyber security, telecommunications, end-user services and IT service management. They will ensure that technology is secure, resilient, compliant, cost-effective and aligned to the organisation’s strategic objectives and charitable mission. Successful … Cloud Computing/SaaS & knowledge of various software systems. Head of IT Services/Head of Technology/Head of IT - As well as management of projects and budgets, board reports, you’ll also need experience of managing relationships with MSP’s, suppliers, Stakeholder’s and have the ability ...

environments. Your day will include supporting and improving VMware infrastructure, administering Windows Server environments, and helping ensure continuity through effective backup, recovery, and change management practices. You'll work on site at our unique facility to support and improve air-gapped infrastructure. This is a collaborative, hands-on role … processes using Veeam, ensuring data resilience and business continuity. Part of your role will include keeping technical documentation up to date, and contributing to service stability through proactive maintenance, system improvements, and adherence to change control processes. The invaluable experience you'll bring, to help us achieve moreWe ...

fastest growing taxi and private hire technology business operating across hundreds of UK towns and cities. We are a tech-driven on-demand mobility service that supports our hyper-local communities, helping them thrive and so much more! Key Responsibilities: Passenger Experience & Complaints Lead and manage the Passenger Experience … Oversee the end-to-end complaints process across all regions. Investigate high-risk, complex or sensitive passenger complaints. Ensure complaints are resolved within agreed service levels and quality standards. Review complaint outcomes to ensure consistency, fairness and accuracy. Act as the escalation point for complex passenger concerns. Lead ...

Advanced Resource Managers Ltd. is seeking a Technical Service Delivery Manager in Luton to bridge engineering and stakeholders, ensuring service delivery excellence in a Defence environment. The role requires handling incidents, process optimisation, and driving continual improvement within ITIL-based service management. The successful candidate will liaise ...

office collaboration with the comfort and convenience of remote work."Klipboard provides specialist software, services and support to deliver fully integrated trading and business management solutions to companies in the distributive trade – wherever they are in the world. With a unique depth of knowledge and experience in ERP/… simple: to design and deliver high performance, integrated ERP solutions that enable our distributive trade customers to source effectively, stock efficiently, sell profitably and service competitively. Klipboard is a global, growing business that embraces AI and emerging technologies to enhance customer outcomes, collaboration, and continuous improvement. We're looking ...

vendor network infrastructure, including Cisco, Juniper, Nokia, HPE, F5, Fortinet, and firewall technologies. Skilled in IP network design, lab environment setup, system integration, fault management, and user access administration.In this role you will play a key role in:Configuration and fault managementUser Management using Cisco ISE, Windows … Linux based systems.Analysing service request, change request and test environment requirements received from Lab usersBuilding test environment, Integration of core network with another test network element.IP Allocation, IP Design and IP Communication Matrix PreparationYour profileMandatoryTechnical Skills and Experience:Minimum CCNP or higher certification.Working experience in ISP/Telecom network.Excellent ...

vendor network infrastructure, including Cisco, Juniper, Nokia, HPE, F5, Fortinet, and firewall technologies. Skilled in IP network design, lab environment setup, system integration, fault management, and user access administration.In this role you will play a key role in:Configuration and fault managementUser Management using Cisco ISE, Windows … Linux based systems.Analysing service request, change request and test environment requirements received from Lab usersBuilding test environment, Integration of core network with another test network element.IP Allocation, IP Design and IP Communication Matrix PreparationYour profileMandatoryTechnical Skills and Experience:Minimum CCNP or higher certification.Working experience in ISP/Telecom network.Excellent ...

Lead Traffic Management System Engineer | High Speed Two Ltd Technical Authority for TMS on HS2. High Speed Two Ltd | Chief Engineer's Group | Command, Control & Signalling Engineering Salary: London £90,000 to £100,000/Birmingham £80,000 to £92,400 + 12% pension + (potentially 10% extra … + package Long Term Programme until 2039 Shape How HS2 Will Be Controlled and Operated Are you a Traffic Management Systems specialist who understands not just how rail control systems work, but how they enable the railway to operate? Do you have experience bringing together signalling, traffic management ...

fraud, and act as the single point of accountability for delivery quality, timelines, regulatory readiness, and customer satisfaction. Key Responsibilities: Run Strong, Modern Project Management:Lead single-workstream or small multi-workstream projects within an existing customer engagement, typically spanning engineering, data science, and customer IT, with senior … delivery the AI Fast way — short cycles, working software, instrumented decisions, and decisions made on evidence rather than opinion, even inside long bank change-management calendars. Maintain rigorous operating cadence: kickoff, weekly delivery, risk and issue management, change control, financial tracking, lessons learned, and the regulator-grade documentation ...

Finova invites an Associate Service Delivery & Release Manager to join our Cheltenham team on a hybrid pattern (three days in the office). You will manage client relationships, coordinate releases, and oversee service reviews for tier-3 lenders, ensuring world-class service and timely issue resolution. … will work with the Service & Reliability function to prioritise problems, oversee production activities, and drive SLA improvements, leveraging MS Office and JIRA Service Management. #J-18808-Ljbffr ...

analytics. Translate AI/ML and analytics into clear business value narratives for executive stakeholders. Required Skills & Qualifications:5–10+ years of enterprise account management in SaaS/data/analytics, with a strong track record in retail and/or CPG.Proven success driving renewals and net revenue retention … processes (merchandising/assortment, pricing/promo, supply chain/forecasting, store ops) and how AI/analytics deliver ROI.Excellent commercial acumen: negotiation, contract management, and procurement navigation. Executive communication and storytelling skills; able to connect technical capabilities to business outcomes. Proficiency with CRM (e.g., Salesforce), analytics tools ...

Dynatrace/Observability Engineer, you will be responsible for designing, implementing, and supporting monitoring solutions across a range of technologies and platforms, ensuring service stability, performance insight, and proactive incident management. Key Responsibilities: Translate high-level monitoring and non-functional requirements (NFRs) into actionable configurations in Dynatrace. Deliver full … with architects and project teams to integrate monitoring into solution designs and test strategies. Maintain and enhance dashboards, alerts, and visualisations to support proactive service management. Participate in continuous improvement initiatives and tooling exploitation to enhance operational efficiency within immature teams. Required Skills and Experience: Strong experience configuring Dynatrace ...

Type: Permanent/Full-Time We are looking for an experienced, hands-on Workday People Systems Manager to lead Workday delivery, optimisation and service management. Position OverviewYou will provide hands-on Workday expertise , lead a team of Workday specialists and own the ongoing development, support and governance … platform. Key Responsibilities Lead Workday configuration, development and optimisation Manage Workday delivery from requirements through to deployment Own incidents, service requests and change management Lead Workday security, access and data governance Manage Workday releases, testing and tenant health Lead, coach and develop a Workday delivery team Work closely ...

Type: Permanent/Full-Time We are looking for an experienced, hands-on Workday People Systems Manager to lead Workday delivery, optimisation and service management. Position OverviewYou will provide hands-on Workday expertise , lead a team of Workday specialists and own the ongoing development, support and governance … platform. Key Responsibilities Lead Workday configuration, development and optimisation Manage Workday delivery from requirements through to deployment Own incidents, service requests and change management Lead Workday security, access and data governance Manage Workday releases, testing and tenant health Lead, coach and develop a Workday delivery team Work closely ...

Shearman in Belfast is seeking a Senior ITSM Process Support Analyst to strengthen governance and support for IT service management. You will coordinate ITIL-aligned processes, maintain documentation, and partner with service owners, vendors, and regional teams to ensure compliant and reliable service delivery. The role emphasizes … data-driven insights, risk identification, and continued improvement across Change, Problem, and Service Design processes within a global IT function. #J-18808-Ljbffr ...

providing for, and progressing the performance and availability of our critical systems. Using your engineering expertise, you will implement solutions that enhance reliability, including service instrumentation with OpenTelemetry and improved logging practices. You will leverage AI tools and LLM platforms in your daily work to reduce toil, drive autonomous … operations, and optimise system health, while engineering automation and tooling for effective service management. Collaboration is key, working across multiple functions to embed reliability and observability best practices throughout the software development life cycle. Your contributions will ensure our systems meet user demands and foster a culture of continuous ...

providing for, and progressing the performance and availability of our critical systems. Using your engineering expertise, you will implement solutions that enhance reliability, including service instrumentation with OpenTelemetry and improved logging practices. You will leverage AI tools and LLM platforms in your daily work to reduce toil, drive autonomous … operations, and optimise system health, while engineering automation and tooling for effective service management. Collaboration is key, working across multiple functions to embed reliability and observability best practices throughout the software development life cycle. Your contributions will ensure our systems meet user demands and foster a culture of continuous ...

providing for, and progressing the performance and availability of our critical systems. Using your engineering expertise, you will implement solutions that enhance reliability, including service instrumentation with OpenTelemetry and improved logging practices. You will leverage AI tools and LLM platforms in your daily work to reduce toil, drive autonomous … operations, and optimise system health, while engineering automation and tooling for effective service management. Collaboration is key, working across multiple functions to embed reliability and observability best practices throughout the software development life cycle. Your contributions will ensure our systems meet user demands and foster a culture of continuous ...

office collaboration with the comfort and convenience of remote work."Klipboard provides specialist software, services and support to deliver fully integrated trading and business management solutions to companies in the distributive trade – wherever they are in the world. With a unique depth of knowledge and experience in ERP/… simple: to design and deliver high performance, integrated ERP solutions that enable our distributive trade customers to source effectively, stock efficiently, sell profitably and service competitively. Klipboard is a global, growing business that embraces AI and emerging technologies to enhance customer outcomes, collaboration, and continuous improvement. We're looking ...

office collaboration with the comfort and convenience of remote work."Klipboard provides specialist software, services and support to deliver fully integrated trading and business management solutions to companies in the distributive trade – wherever they are in the world. With a unique depth of knowledge and experience in ERP/… simple: to design and deliver high performance, integrated ERP solutions that enable our distributive trade customers to source effectively, stock efficiently, sell profitably and service competitively. Klipboard is a global, growing business that embraces AI and emerging technologies to enhance customer outcomes, collaboration, and continuous improvement. We're looking ...

defining our version control, auditingand engineering procedures around delivering production software for deployed systems.Additionally, the role will involve somemaintenanceof physical on-site hardware, network management, server administrationto support our in-house research labs.The successful candidate will ideallypossessa solid technical background in both systems engineering and software development. Job Responsibilities … automationexpertise: Strong Linux systems administration skills, including networking, permissions, servicemanagementand troubleshooting, together withproficiencyin automation and scripting using Python,Bashor similar languages. Configuration and release management: Practical experience with Git-based development workflows, automated testing, artifactrepositoriesand versioned releases, with an understanding of how tomaintaintraceability between source code, build environments, deployedsoftwareand ...

defining our version control, auditingand engineering procedures around delivering production software for deployed systems.Additionally, the role will involve somemaintenanceof physical on-site hardware, network management, server administrationto support our in-house research labs.The successful candidate will ideallypossessa solid technical background in both systems engineering and software development. Job Responsibilities … automationexpertise: Strong Linux systems administration skills, including networking, permissions, servicemanagementand troubleshooting, together withproficiencyin automation and scripting using Python,Bashor similar languages. Configuration and release management: Practical experience with Git-based development workflows, automated testing, artifactrepositoriesand versioned releases, with an understanding of how tomaintaintraceability between source code, build environments, deployedsoftwareand ...

governance model. Design enterprise-scale GCP organisation policies, IAM and role-based access control. Define the cloud operating model, including ownership, responsibilities, controls and service management. Develop identity strategy covering Cloud Identity, Workforce Identity Federation and Microsoft Entra ID integration . Define security architecture aligned to Secure by Design … state definition. Essential experience Significant enterprise/cloud architecture experience within complex organisations. Strong hands-on understanding of Google Cloud Platform governance and organisation management . Experience designing enterprise GCP landing zones and cloud operating models. Strong knowledge of GCP IAM, organisation policies, folder structures and identity management. Experience ...

governance model. Design enterprise-scale GCP organisation policies, IAM and role-based access control. Define the cloud operating model, including ownership, responsibilities, controls and service management. Develop identity strategy covering Cloud Identity, Workforce Identity Federation and Microsoft Entra ID integration . Define security architecture aligned to Secure by Design … state definition. Essential experience Significant enterprise/cloud architecture experience within complex organisations. Strong hands-on understanding of Google Cloud Platform governance and organisation management . Experience designing enterprise GCP landing zones and cloud operating models. Strong knowledge of GCP IAM, organisation policies, folder structures and identity management. Experience ...

ResponsibilitiesHands-On Configuration, Tuning & OptimisationPersonally configure, tune, and optimise SymphonyAI screening and financial crime solutions on client projects: threshold calibration, matching logic, segmentation, list management, and false-positive reduction. Design and run testing and validation exercises that demonstrably improve detection quality and operational efficiency; analyse system performance and alert … company for digital transformation across the most critical and resilient growth industries, including retail, consumer packaged goods, financial crime prevention, manufacturing, media, and IT service management. Since its founding in 2017, SymphonyAI today serves 1500+ Enterprise customers globally and has grown to 3,000 talented leaders, data scientists ...