226 to 250 of 397 Remote ITSM Jobs

directly with customers, suppliers and engineering teams Desirable: Familiarity with cloud-native software delivery and containerised environments (AWS, Kubernetes) Experience testing IT Service Management (ITSM) solutions and workflows, including ServiceNow Experience of interoperability and interface testing across integrated systems. ISTQB Advanced Level certification or equivalent experience Familiarity with cloud-based ...

Account Executive London/WFH to 80k base (150k OTE) Are you a bright, ambitious Account Executive with an interest in technology/cybersecurity You could be progressing your career at a rapidly scaling technology ...

supporting US operations with flexible 1pm–9pm shifts. You will diagnose and resolve incidents, manage Microsoft 365, Entra ID and Intune, and work across ITSM processes to maintain high service quality. The role requires strong communication, independent working style, and a customer-first mindset, with exposure to networking and endpoint ...

working options from London, Milton Keynes or Glasgow. You will lead change governance across live IT services and chair the Change Advisory Board, applying ITSM/Change Management frameworks to a complex enterprise environment. In a ServiceNow-based setting, you will assess risk, monitor change pipelines, and drive continuous improvement ...

engineering solutions that underpin critical defence, government and public sector services. What you will do as a Senior Application Engineer Support, configure, and enhance ITSM platforms (e.g. Jira Service Management) that underpin service delivery and operational workflows Deliver engineering tasks within defined work packages, ensuring alignment with user needs, security … specialists, supporting their development and promoting best practices. Participate in continuous improvement initiatives, including automation, documentation, and knowledge sharing. Ensure compliance with engineering governance, ITSM processes, and cyber security policies. What youll bring Solid experience in supporting, configuring, and enhancing ITSM platforms (e.g. Jira Service Management or similar) Ability ...

Vocative Consulting Ltd seeks a ServiceNow Administrator in Glasgow with hybrid working. The role covers platform ownership across enterprise applications, primarily ServiceNow, plus Dynamics 365 CRM, Azure and Intune. You will manage configuration, releases, patches ...

N Consulting Limited is seeking a Senior ServiceNow Business Analyst based in Glasgow, UK. The ideal candidate will have extensive experience in gathering business requirements and translating them into effective ServiceNow solutions while collaborating closely ...

with service management methodologies such as ITIL, service catalog design, SLA frameworks, and incident/request workflows. Experience with tools in categories such as ITSM, ESM, ticketing, knowledge management, identity, or workflow automation. Background supporting displacement or migration conversations from legacy enterprise software. Understanding of AI‐powered automation, self‐service ...

Loughborough and able to be on site two days a week Business Central or Sage X3 specifically Change management, governance or controls exposure ITIL, ITSM tooling or PLM exposure Experience of system implementations or upgrades What is on offer Salary of £42k Hybrid working, two days on site and three ...

production controls Lead daily production status calls and ensure incidents are well understood and followed through Experience with Production Application Support Services, ITIL, and ITSM processes within a global production operations context Proven ability to leverage AI tools to enhance productivity, optimise workflows to solve business problems, while applying critical ...

will ensure effective incident resolution and the creation, maintenance and sharing of accurate knowledge articles with suppliers and internal teams. The role requires strong ITSM/ITIL knowledge, SIAM governance experience, data analysis, and excellent stakeholder communication to improve service stability and user experience. #J-18808-Ljbffr ...

Hogan Lovells Cadwalader is seeking a ServiceNow Solutions Developer to join our IT Service Management team in London or Birmingham. The role blends technical and functional ServiceNow expertise with strong business analysis and communication skills. You will design, configure and implement end-to-end ServiceNow solutions, including AI capabilities, integrations ...

testing, and new features. Providing expert guidance and coaching on system capabilities, limitations, and system best practices. Skills and Experience: Strong working knowledge of ITSM/PSA platforms (Halo would be an advantage). Experience configuring workflows, automations, forms, dashboards, and service catalogue structures. Strong analytical thinking, problem solving skills ...

join a major enterprise environment, delivering scalable ServiceNow solutions across workflows, integrations, automation and platform enhancements.Key skills:7+ years’ hands-on ServiceNow development experienceStrong ITSM, Service Catalog, Flow Designer, IntegrationHub & CMDBAdvanced JavaScript, Glide APIs, Business Rules & Script IncludesExtensive REST/SOAP API, OAuth, JSON/XML & MID Server experienceStrong enterprise ...

Essential Criteria: Proven experience leading large-scale digital and operational transformations in complex, multi-stakeholder organisations. Expertise in technology strategy development, cyber security, IT service management, and modern digital architecture. Demonstrated ability to build strong data governance, reporting, and insight capabilities. Experience designing multi-geography operational frameworks, policies, and risk ...

Regional Vice President of Sales Engineering to lead, scale, and inspire our world-class team of Sales Engineers. Zendesk has evolved far beyond traditional ITSM and help desk ticketing; we are the world’s leading AI-powered Customer Experience (CX) platform. In this role, you will bridge the gap between ...

casesDomain & Industry DepthDevelop and maintain deep expertise in one or more process domains (e.g., Supply Chain, Order to Cash, Procure to Pay, IT Service Management) or industry verticalsTranslate domain knowledge into scalable solution patterns, reference architectures, and best practices that the broader team can leverageProactively identify and standardize high-value ...

Regional Vice President of Sales Engineering to lead, scale, and inspire our world-class team of Sales Engineers. Zendesk has evolved far beyond traditional ITSM and help desk ticketing; we are the world's leading AI-powered Customer Experience (CX) platform. In this role, you will bridge the gap between ...

switching experience across office and data centre networks. Hands-on experience working within data centre operations. Experience using ServiceNow, SolarWinds or similar monitoring and ITSM tools. Willingness to work onsite in Gosport for around two days per week. It would be great if you had: Cisco CCNA or CCNP certification. ...

offers a hybrid Enterprise Architect role focused on the ServiceNow platform. You will own the platform architecture, governance and roadmap for CMDB/CSDM, ITSM, CSM, FSM and ITOM, ensuring a scalable, well-governed service across the organisation. The role requires strong communication with executives and technical teams to drive ...

teams across the engagement portfolio Essential Skills & Experience for the ServiceNow Delivery Manager: Strong experience managing ServiceNow projects and enterprise engagements Experience across ServiceNow ITSM, ITOM, ITAM and Platform workflows Strong understanding of ServiceNow solution design, architecture and integrations Experience leading large and complex delivery teams and client engagements Strong ...

teams across the engagement portfolio Essential Skills & Experience for the ServiceNow Delivery Manager: Strong experience managing ServiceNow projects and enterprise engagements Experience across ServiceNow ITSM, ITOM, ITAM and Platform workflows Strong understanding of ServiceNow solution design, architecture and integrations Experience leading large and complex delivery teams and client engagements Strong ...

Define solution architecture across Microsoft platforms, infrastructure and applications Support migration, integration and modernisation across M365, data, hosting and identity Provide technical leadership across ITSM, networking and wider transformation workstreams Requirements An independent consultant Strong Solution Architect/Technical Lead experience across a broad Microsoft environment Experience spanning M365, application ...

range of change initiatives Certifications: • Certified Implementation Specialist (CIS) HRSD • Certified Technical Architect (CTA) Preferred • ServiceNow Certified System Administrator (CSA) • Certified Implementation Specialist (CIS) ITSM or ITOM • Certified Application Developer ...

company. Experience managing a major incident through to a post-mortem and RCA. Familiarity with ticketing systems like Jira, JSM, or Zendesk, and with ITSM and reporting/BI solutions. Nice-to-haves: 1-2 years in payments, or a strong B2B/SaaS background as a substitute. ...