Customer Engagement Jobs in London

Customer Engagement
England > London

The table below provides summary statistics for permanent job vacancies advertised in London requiring Customer Engagement skills. It includes a benchmarking guide to the annual salaries offered in vacancies that cited Customer Engagement over the 6 months leading up to 31 May 2025, comparing them to the same period in the previous two years.

6 months to
31 May 2025
Same period 2024 Same period 2023
Rank 285 367 361
Rank change year-on-year +82 -6 +135
Permanent jobs citing Customer Engagement 112 135 269
As % of all permanent jobs advertised in London 0.88% 0.56% 0.84%
As % of the Processes & Methodologies category 0.91% 0.62% 0.88%
Number of salaries quoted 79 117 171
10th Percentile £36,250 £50,000 £57,500
25th Percentile £51,250 £67,500 £62,500
Median annual salary (50th Percentile) £65,000 £79,000 £80,000
Median % change year-on-year -17.72% -1.25% +18.08%
75th Percentile £90,625 £105,000 £93,125
90th Percentile £104,200 £110,000 £100,000
England median annual salary £55,000 £57,500 £67,500
% change year-on-year -4.35% -14.81% +12.50%

All Process and Methodology Skills
London

Customer Engagement falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in London.

Permanent vacancies with a requirement for process or methodology skills 12,300 21,691 30,657
As % of all permanent jobs advertised in London 96.24% 90.27% 95.26%
Number of salaries quoted 6,989 15,892 22,392
10th Percentile £41,750 £37,500 £42,750
25th Percentile £55,500 £51,250 £55,000
Median annual salary (50th Percentile) £75,000 £70,000 £75,000
Median % change year-on-year +7.14% -6.67% +7.14%
75th Percentile £100,000 £95,000 £95,000
90th Percentile £123,750 £115,000 £116,250
England median annual salary £57,500 £55,000 £62,500
% change year-on-year +4.55% -12.00% +4.17%

Customer Engagement
Job Vacancy Trend in London

Job postings citing Customer Engagement as a proportion of all IT jobs advertised in London.

Job vacancy trend for Customer Engagement in London

Customer Engagement
Salary Trend in London

3-month moving average salary quoted in jobs citing Customer Engagement in London.

Salary trend for Customer Engagement in London

Customer Engagement
Salary Histogram in London

Salary distribution for jobs citing Customer Engagement in London over the 6 months to 31 May 2025.

Salary histogram for Customer Engagement in London

Customer Engagement
Job Locations in London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Customer Engagement within the London region over the 6 months to 31 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Central London +18 22 £65,000 -10.34% 15
West London +19 5 £40,000 -27.27% 6
Customer Engagement
England

Customer Engagement
Co-occurring Skills and Capabilities in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (3.57%) CMS
1 4 (3.57%) Confluence
1 4 (3.57%) Headless CMS
1 4 (3.57%) SharePoint
2 2 (1.79%) Apache Spark
2 2 (1.79%) WordPress
3 1 (0.89%) SAS
Applications
1 15 (13.39%) Microsoft Office
2 4 (3.57%) Microsoft Excel
3 3 (2.68%) MS Visio
4 1 (0.89%) Chatbot
Business Applications
1 13 (11.61%) Dynamics CRM
2 4 (3.57%) Shopify
3 1 (0.89%) Remedy ITSM
Cloud Services
1 20 (17.86%) AWS
1 20 (17.86%) Azure
2 18 (16.07%) Dynamics 365
3 14 (12.50%) Power Platform
4 11 (9.82%) Power Automate
4 11 (9.82%) PowerApps
5 9 (8.04%) Azure Logic Apps
6 7 (6.25%) Google Analytics
6 7 (6.25%) SaaS
7 6 (5.36%) Azure Functions
7 6 (5.36%) Serverless
8 5 (4.46%) Cloud Computing
9 4 (3.57%) Contentstack
10 3 (2.68%) Miro
11 2 (1.79%) Amazon EMR
11 2 (1.79%) Amazon SageMaker
11 2 (1.79%) FinancialForce
11 2 (1.79%) Microsoft 365
11 2 (1.79%) Snowflake
12 1 (0.89%) IaaS
Communications & Networking
1 3 (2.68%) Firewall
2 2 (1.79%) VoIP
3 1 (0.89%) 5G
3 1 (0.89%) DNS
3 1 (0.89%) Internet
3 1 (0.89%) LAN
3 1 (0.89%) MPLS
3 1 (0.89%) SD-WAN
3 1 (0.89%) SMS
3 1 (0.89%) SSL
3 1 (0.89%) TCP/IP
3 1 (0.89%) Unified Communications
3 1 (0.89%) VPN
3 1 (0.89%) WAN
3 1 (0.89%) Wi-Fi
3 1 (0.89%) Wireless
Database & Business Intelligence
1 8 (7.14%) Power BI
2 7 (6.25%) Tableau
3 4 (3.57%) KDB
3 4 (3.57%) Kdb+
3 4 (3.57%) SQL Server
4 2 (1.79%) SQL Server Integration Services
5 1 (0.89%) Amazon QuickSight
5 1 (0.89%) Apache Cassandra
5 1 (0.89%) Big Data
5 1 (0.89%) BigQuery
5 1 (0.89%) Data Mining
5 1 (0.89%) Data Warehouse
5 1 (0.89%) DynamoDB
5 1 (0.89%) JasperReports
5 1 (0.89%) Looker
5 1 (0.89%) Mixpanel
5 1 (0.89%) NoSQL
5 1 (0.89%) Oracle Reports
5 1 (0.89%) Relational Database
5 1 (0.89%) SQL Server Reporting Services
Development Applications
1 5 (4.46%) JIRA
2 2 (1.79%) SQL Server Management Studio (SSMS)
2 2 (1.79%) Visual Studio
3 1 (0.89%) Selenium
3 1 (0.89%) Team Foundation Server
General
1 53 (47.32%) Marketing
2 50 (44.64%) Social Skills
3 22 (19.64%) Finance
4 20 (17.86%) Analytical Skills
5 13 (11.61%) Legal
6 12 (10.71%) Law
7 7 (6.25%) Presentation Skills
8 6 (5.36%) Advertising
8 6 (5.36%) Retail
9 5 (4.46%) Inclusion and Diversity
9 5 (4.46%) Publishing
10 4 (3.57%) Aviation
10 4 (3.57%) Organisational Skills
11 3 (2.68%) Banking
11 3 (2.68%) Brand Awareness
11 3 (2.68%) Public Sector
12 2 (1.79%) Back Office
12 2 (1.79%) Influencing Skills
13 1 (0.89%) Automotive
13 1 (0.89%) Telecoms
Job Titles
1 24 (21.43%) Lead
2 13 (11.61%) Architect
3 12 (10.71%) IT Support
3 12 (10.71%) Senior
4 11 (9.82%) Developer
5 9 (8.04%) Analyst
6 8 (7.14%) Consultant
6 8 (7.14%) Dynamics 365 Developer
7 6 (5.36%) Business Analyst
8 5 (4.46%) Solutions Architect
9 4 (3.57%) Dynamics 365 Architect
9 4 (3.57%) Head of Engineering
9 4 (3.57%) Principal Architect
9 4 (3.57%) Product Owner
9 4 (3.57%) Sales Support
9 4 (3.57%) Senior Consultant
10 3 (2.68%) Agile Product Owner
10 3 (2.68%) AWS Architect
10 3 (2.68%) CRM Executive
10 3 (2.68%) Digital Director
Libraries, Frameworks & Software Standards
1 6 (5.36%) .NET
1 6 (5.36%) CSS
1 6 (5.36%) HTML
2 4 (3.57%) .NET Framework
2 4 (3.57%) Django
2 4 (3.57%) Express.js
2 4 (3.57%) Flask
2 4 (3.57%) MACH
2 4 (3.57%) Next.js
2 4 (3.57%) Node.js
2 4 (3.57%) React
3 2 (1.79%) JSON
3 2 (1.79%) Kafka
3 2 (1.79%) SOAP
3 2 (1.79%) XML
4 1 (0.89%) Ajax
4 1 (0.89%) Entity Framework
4 1 (0.89%) LDAP
4 1 (0.89%) REST
4 1 (0.89%) Web Services
Miscellaneous
1 9 (8.04%) Social Media
2 8 (7.14%) Product Ownership
3 6 (5.36%) Onboarding
3 6 (5.36%) Self-Motivation
4 5 (4.46%) Analytical Mindset
5 4 (3.57%) Hackathon
6 3 (2.68%) Cyber Defence
6 3 (2.68%) Mobile App
7 2 (1.79%) Blog
7 2 (1.79%) Data Centre
7 2 (1.79%) Low-Code
7 2 (1.79%) Marketing Technology
8 1 (0.89%) CCTV
8 1 (0.89%) CMDB
8 1 (0.89%) Digital Media
8 1 (0.89%) Podcast
8 1 (0.89%) PropTech
8 1 (0.89%) SCADA
8 1 (0.89%) Smartphone
8 1 (0.89%) Video Conferencing
Operating Systems
1 2 (1.79%) Android
1 2 (1.79%) Apple iOS
1 2 (1.79%) Linux
2 1 (0.89%) Unix
2 1 (0.89%) Windows
Processes & Methodologies
1 30 (26.79%) CRM
2 27 (24.11%) Problem-Solving
3 26 (23.21%) Decision-Making
4 25 (22.32%) Agile
5 23 (20.54%) Mentoring
6 21 (18.75%) Artificial Intelligence
7 20 (17.86%) B2B
7 20 (17.86%) Collaborative Culture
8 19 (16.96%) Analytics
9 17 (15.18%) Service Delivery
10 14 (12.50%) Change Management
10 14 (12.50%) Customer Experience
10 14 (12.50%) Service Management
11 13 (11.61%) Business Development
11 13 (11.61%) Business Intelligence
11 13 (11.61%) Customer-Centricity
12 12 (10.71%) Digital Marketing
12 12 (10.71%) E-Commerce
12 12 (10.71%) Incident Management
12 12 (10.71%) Problem Management
Programming Languages
1 13 (11.61%) Python
2 12 (10.71%) C#
3 11 (9.82%) JavaScript
4 7 (6.25%) R
5 5 (4.46%) SQL
6 3 (2.68%) C
7 2 (1.79%) X++
8 1 (0.89%) Apex Code
8 1 (0.89%) C++
8 1 (0.89%) Go
8 1 (0.89%) Java
8 1 (0.89%) MATLAB
8 1 (0.89%) TypeScript
Qualifications
1 19 (16.96%) Degree
2 7 (6.25%) AWS Certification
2 7 (6.25%) AWS Certified Cloud Practitioner
2 7 (6.25%) Master's Degree
2 7 (6.25%) MBA
3 4 (3.57%) Cisco Certification
3 4 (3.57%) SC Cleared
3 4 (3.57%) Security Cleared
4 3 (2.68%) (ISC)2 CCSP
4 3 (2.68%) CCSP
4 3 (2.68%) CISM
4 3 (2.68%) CISSP
5 2 (1.79%) Microsoft Certification
5 2 (1.79%) TOGAF Certification
6 1 (0.89%) CCNP
6 1 (0.89%) JNCIP
Quality Assurance & Compliance
1 5 (4.46%) GDPR
1 5 (4.46%) QA
2 3 (2.68%) GRC
2 3 (2.68%) ISO/IEC 27001
2 3 (2.68%) NIST
3 2 (1.79%) California Consumer Privacy Act
3 2 (1.79%) PCI DSS
4 1 (0.89%) Data Quality
4 1 (0.89%) MiFID
4 1 (0.89%) PSD2
System Software
1 1 (0.89%) Docker
Systems Management
1 1 (0.89%) HP UCMDB
1 1 (0.89%) Kubernetes
Vendors
1 34 (30.36%) Microsoft
2 12 (10.71%) Salesforce
3 7 (6.25%) Google
4 6 (5.36%) HubSpot
5 4 (3.57%) Oracle
5 4 (3.57%) SAP
6 3 (2.68%) Salesforce Marketing Cloud
6 3 (2.68%) ServiceNow
7 2 (1.79%) VMware
8 1 (0.89%) Adobe
8 1 (0.89%) BMC
8 1 (0.89%) Cisco
8 1 (0.89%) HP
8 1 (0.89%) Intel
8 1 (0.89%) Juniper
8 1 (0.89%) Meraki
8 1 (0.89%) Remedy
8 1 (0.89%) Splunk
8 1 (0.89%) Sun
8 1 (0.89%) Workday