Customer Engagement Jobs in London

Customer Engagement
England > London

The following table provides summary statistics for permanent job vacancies advertised in London with a requirement for Customer Engagement skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Customer Engagement over the 6 months to 29 April 2024 with a comparison to the same period in the previous 2 years.

6 months to
29 Apr 2024
Same period 2023 Same period 2022
Rank 353 369 487
Rank change year-on-year +16 +118 -36
Permanent jobs citing Customer Engagement 146 283 443
As % of all permanent jobs advertised in London 0.62% 0.80% 0.67%
As % of the Processes & Methodologies category 0.68% 0.83% 0.69%
Number of salaries quoted 121 186 157
10th Percentile £52,500 £56,250 £46,500
25th Percentile £67,500 £62,813 £52,500
Median annual salary (50th Percentile) £80,000 £80,000 £70,000
Median % change year-on-year - +14.29% +7.69%
75th Percentile £105,000 £95,000 £83,750
90th Percentile £110,000 £100,000 £98,750
England median annual salary £60,000 £70,000 £62,500
% change year-on-year -14.29% +12.00% +4.17%

All Process and Methodology Skills
London

Customer Engagement is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in London with a requirement for process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 21,538 33,919 64,306
As % of all permanent jobs advertised in London 91.36% 95.38% 96.87%
Number of salaries quoted 16,079 24,258 34,386
10th Percentile £38,000 £43,750 £42,500
25th Percentile £52,475 £55,000 £53,750
Median annual salary (50th Percentile) £70,555 £75,000 £70,000
Median % change year-on-year -5.93% +7.14% -
75th Percentile £95,000 £95,000 £92,500
90th Percentile £115,000 £115,000 £111,250
England median annual salary £55,000 £62,500 £60,000
% change year-on-year -12.00% +4.17% +9.09%

Customer Engagement
Job Vacancy Trend in London

Job postings citing Customer Engagement as a proportion of all IT jobs advertised in London.

Job vacancy trend for Customer Engagement in London

Customer Engagement
Salary Trend in London

3-month moving average salary quoted in jobs citing Customer Engagement in London.

Salary trend for Customer Engagement in London

Customer Engagement
Salary Histogram in London

Salary distribution for jobs citing Customer Engagement in London over the 6 months to 29 April 2024.

Salary histogram for Customer Engagement in London

Customer Engagement
Job Locations in London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Customer Engagement within the London region over the 6 months to 29 April 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Central London +36 35 £78,000 +7.59% 11
West London -13 5 £55,000 -18.52% 8
South London +2 2 - - 1
Customer Engagement
England

Customer Engagement
Co-occurring Skills and Capabilities in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 13 (8.90%) SharePoint
2 5 (3.42%) IIS
3 4 (2.74%) Apache
3 4 (2.74%) Apache Spark
4 3 (2.05%) Microsoft Exchange
4 3 (2.05%) SAS
5 2 (1.37%) CMS
6 1 (0.68%) Confluence
Applications
1 4 (2.74%) Microsoft Office
Business Applications
1 34 (23.29%) Dynamics CRM
2 9 (6.16%) SAP SCM
3 8 (5.48%) Remedy ITSM
4 5 (3.42%) SAP EWM
5 4 (2.74%) SAP S/4HANA
6 3 (2.05%) SAP CRM
6 3 (2.05%) SAP CX
6 3 (2.05%) SAP GTS
6 3 (2.05%) SAP SD
6 3 (2.05%) SAP WM
7 2 (1.37%) BusinessWorks
7 2 (1.37%) NetSuite
8 1 (0.68%) Exchequer
Cloud Services
1 35 (23.97%) Power Platform
2 34 (23.29%) Dynamics 365
3 25 (17.12%) Azure
4 22 (15.07%) Power Automate
4 22 (15.07%) PowerApps
5 13 (8.90%) Azure Logic Apps
6 12 (8.22%) Microsoft 365
7 11 (7.53%) SaaS
8 8 (5.48%) Serverless
9 6 (4.11%) Azure Functions
9 6 (4.11%) Azure Service Bus
10 5 (3.42%) Azure WebJobs
11 3 (2.05%) AWS
11 3 (2.05%) Azure Data Factory
11 3 (2.05%) Azure DevOps
12 2 (1.37%) AWS CloudFormation
12 2 (1.37%) Azure Synapse Analytics
12 2 (1.37%) OneDrive
13 1 (0.68%) Apple Pay
13 1 (0.68%) Google Pay
Communications & Networking
1 8 (5.48%) SSL
1 8 (5.48%) VPN
2 1 (0.68%) Radio Access Network
2 1 (0.68%) TCP/IP
2 1 (0.68%) Wireless
Database & Business Intelligence
1 26 (17.81%) Power BI
2 4 (2.74%) Big Data
3 3 (2.05%) Azure SQL Database
3 3 (2.05%) SQL Server
3 3 (2.05%) SQL Server Integration Services
3 3 (2.05%) SQL Server Reporting Services
4 2 (1.37%) BigQuery
4 2 (1.37%) Data Lake
4 2 (1.37%) MySQL
4 2 (1.37%) Tableau
5 1 (0.68%) Looker
5 1 (0.68%) PostgreSQL
Development Applications
1 3 (2.05%) JIRA
General
1 44 (30.14%) Social Skills
2 31 (21.23%) Finance
3 27 (18.49%) Marketing
4 17 (11.64%) Presentation Skills
5 13 (8.90%) Public Sector
6 11 (7.53%) Analytical Skills
7 10 (6.85%) Inclusion and Diversity
8 7 (4.79%) Influencing Skills
8 7 (4.79%) Retail
9 5 (3.42%) Automotive
9 5 (3.42%) Local Government
10 3 (2.05%) French Language
10 3 (2.05%) Manufacturing
10 3 (2.05%) Spanish Language
10 3 (2.05%) Telecoms
11 2 (1.37%) Advertising
11 2 (1.37%) Banking
11 2 (1.37%) Electronics
11 2 (1.37%) Legal
12 1 (0.68%) Law
Job Titles
1 45 (30.82%) Senior
2 35 (23.97%) Consultant
3 28 (19.18%) Architect
4 20 (13.70%) Senior Consultant
5 18 (12.33%) Developer
6 17 (11.64%) SAP Consultant
7 15 (10.27%) Analyst
7 15 (10.27%) Solutions Architect
8 12 (8.22%) Lead
8 12 (8.22%) Senior SAP Consultant
9 10 (6.85%) Technical Consultant
10 9 (6.16%) SAP SCM Consultant
10 9 (6.16%) Senior Architect
10 9 (6.16%) Senior SAP SCM Consultant
11 8 (5.48%) ITSM Consultant
11 8 (5.48%) Senior ITSM Consultant
11 8 (5.48%) Senior ServiceNow Consultant
11 8 (5.48%) Senior Solutions Architect
11 8 (5.48%) Senior Technical Consultant
11 8 (5.48%) ServiceNow Consultant
Libraries, Frameworks & Software Standards
1 13 (8.90%) CSS
1 13 (8.90%) HTML
2 10 (6.85%) SOAP
2 10 (6.85%) Web Services
3 9 (6.16%) XML
4 8 (5.48%) .NET
4 8 (5.48%) Ajax
4 8 (5.48%) LDAP
5 4 (2.74%) PySpark
6 3 (2.05%) HTML5 Canvas
7 2 (1.37%) DOM
7 2 (1.37%) Express.js
7 2 (1.37%) Lightning Web Components
7 2 (1.37%) Node.js
7 2 (1.37%) React
7 2 (1.37%) REST
8 1 (0.68%) ASP.NET
8 1 (0.68%) JSON
Miscellaneous
1 9 (6.16%) Product Ownership
2 8 (5.48%) CMDB
3 5 (3.42%) IoT
3 5 (3.42%) Reinsurance
4 4 (2.74%) Freedom of Information
5 3 (2.05%) Hybrid Cloud
5 3 (2.05%) Onboarding
5 3 (2.05%) Virtual Team
6 2 (1.37%) Digital Media
6 2 (1.37%) Management Information System
6 2 (1.37%) Mobile App
6 2 (1.37%) Public Cloud
7 1 (0.68%) Data Centre
7 1 (0.68%) Data Structures
7 1 (0.68%) Graphic Design
7 1 (0.68%) Legacy Systems
7 1 (0.68%) Self-Motivation
7 1 (0.68%) Smart Meter
7 1 (0.68%) Social Media
7 1 (0.68%) Video Editing
Operating Systems
1 7 (4.79%) Windows
2 3 (2.05%) Linux
3 2 (1.37%) Apple iOS
4 1 (0.68%) Android
4 1 (0.68%) Mac OS
Processes & Methodologies
1 45 (30.82%) CRM
2 31 (21.23%) Presales
3 29 (19.86%) Project Delivery
4 28 (19.18%) Agile
4 28 (19.18%) Thought Leadership
5 27 (18.49%) Business Intelligence
6 26 (17.81%) Project Management
6 26 (17.81%) Service Delivery
7 25 (17.12%) Artificial Intelligence
8 20 (13.70%) Service Management
9 19 (13.01%) ITIL
10 17 (11.64%) Collaborative Working
10 17 (11.64%) Roadmaps
11 15 (10.27%) Mentoring
12 14 (9.59%) Customer Service
12 14 (9.59%) Data Privacy
12 14 (9.59%) ITSM
12 14 (9.59%) Stakeholder Management
13 13 (8.90%) Change Management
13 13 (8.90%) DevOps
Programming Languages
1 26 (17.81%) JavaScript
2 15 (10.27%) SQL
3 8 (5.48%) C#
4 7 (4.79%) Python
5 3 (2.05%) Go
5 3 (2.05%) R
6 2 (1.37%) Apex Code
6 2 (1.37%) PowerShell
6 2 (1.37%) Ruby
7 1 (0.68%) PHP
Qualifications
1 36 (24.66%) Degree
1 36 (24.66%) Security Cleared
2 16 (10.96%) SC Cleared
3 11 (7.53%) Microsoft Certification
4 8 (5.48%) Azure Certification
5 2 (1.37%) PMP
6 1 (0.68%) BPSS Clearance
6 1 (0.68%) DV Cleared
6 1 (0.68%) Master's Degree
Quality Assurance & Compliance
1 9 (6.16%) QA
2 3 (2.05%) Data Quality
2 3 (2.05%) PMO
3 2 (1.37%) ISO/IEC 27001
4 1 (0.68%) Accessibility
4 1 (0.68%) GDPR
System Software
1 1 (0.68%) Active Directory
1 1 (0.68%) Docker
Systems Management
1 8 (5.48%) HP UCMDB
2 3 (2.05%) Active Directory Federation Services
3 2 (1.37%) Terraform
4 1 (0.68%) Kubernetes
Vendors
1 47 (32.19%) Microsoft
2 20 (13.70%) SAP
3 12 (8.22%) Salesforce
3 12 (8.22%) ServiceNow
4 8 (5.48%) BMC
4 8 (5.48%) Dell
4 8 (5.48%) HP
4 8 (5.48%) Remedy
5 5 (3.42%) Databricks
6 4 (2.74%) Apple
7 3 (2.05%) Adobe
7 3 (2.05%) Google
7 3 (2.05%) Oracle
7 3 (2.05%) Sitecore
8 2 (1.37%) MuleSoft
8 2 (1.37%) Pardot
8 2 (1.37%) TIBCO
9 1 (0.68%) Apteco
9 1 (0.68%) FIS
9 1 (0.68%) NetApp