Period
to 25 July 2017

The following table provides summary statistics for permanent job vacancies advertised in London with a requirement for Customer Engagement skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Customer Engagement over the 6 months to 25 July 2017 with a comparison to the same period in the previous 2 years.

Customer Engagement
England > London
6 months to
25 Jul 2017
Same period 2016 Same period 2015
Rank 553 602 568
Rank change year-on-year +49 -34 +67
Permanent jobs citing Customer Engagement 297 289 374
As % of all permanent IT jobs advertised in London 0.40% 0.35% 0.41%
As % of the Processes & Methodologies category 0.44% 0.39% 0.47%
Number of salaries quoted 220 256 262
London median annual salary £65,000 £60,625 £60,000
Median salary % change year-on-year +7.22% +1.04% -
10th Percentile £35,000 £36,250 £32,500
90th Percentile £90,500 £95,000 £95,000
England median annual salary £55,000 £52,500 £55,000
% change year-on-year +4.76% -4.55% -

Customer Engagement is in the process and methodology skills category. The next table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in London with a requirement for process and methodology skills.

Process & Methodology Skills
London
Permanent job vacancies with a requirement for process and methodology skills 66964 74680 80198
As % of all permanent IT job vacancies advertised in London 91.10% 90.36% 88.73%
Number of salaries quoted 52767 64415 67169
London median annual salary £60,000 £57,500 £55,000
Median salary % change year-on-year +4.35% +4.55% -
10th Percentile £35,000 £33,750 £32,500
90th Percentile £90,000 £87,500 £85,000
England median annual salary £50,000 £50,000 £47,500
% change year-on-year - +5.26% +5.56%

Customer Engagement
Job Vacancy Trend in London

Job postings citing Customer Engagement as a percentage of all IT jobs advertised in London.

Job vacancy trend for Customer Engagement in London

Customer Engagement
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer Engagement in London.

Salary trend for Customer Engagement in London

Customer Engagement
Salary Histogram in London

The salary distribution of IT jobs citing Customer Engagement in London over the 6 months to 25 July 2017.

Salary histogram for Customer Engagement in London

Customer Engagement
Job Locations in London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Customer Engagement within the London region over the 6 months to 25 July 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Central London +63 42 £50,000 -23.08% 3
West London +4 12 £55,000 +22.22% 1
South London - 4 £75,000 - 1
North London +4 2 £47,500 -17.39%
East London -3 2 £80,000 -27.27%
Customer Engagement
England

For the 6 months to 25 July 2017, IT jobs citing Customer Engagement also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the London region with a requirement for Customer Engagement.

1 115 (38.72%) Agile Software Development
2 99 (33.33%) Finance
3 85 (28.62%) Marketing
4 74 (24.92%) Presales
5 64 (21.55%) Degree
6 57 (19.19%) Microsoft
6 57 (19.19%) Project Management
7 54 (18.18%) CRM
8 50 (16.84%) Retail
9 45 (15.15%) Java
9 45 (15.15%) Analytics
10 44 (14.81%) User Experience
11 42 (14.14%) Scrum
11 42 (14.14%) Software Engineering
12 41 (13.80%) Oracle
13 36 (12.12%) E-Commerce
14 35 (11.78%) Microsoft Office
14 35 (11.78%) Business Intelligence
14 35 (11.78%) Analytical Skills
15 33 (11.11%) Computer Science
16 32 (10.77%) Stakeholder Management
17 31 (10.44%) Customer Requirements
18 27 (9.09%) IBM
19 25 (8.42%) Digital Marketing
19 25 (8.42%) SaaS
20 24 (8.08%) SQL
21 23 (7.74%) Management Information System
22 22 (7.41%) Microsoft Excel
22 22 (7.41%) B2B
22 22 (7.41%) Microsoft Azure

Customer Engagement
Co-occurring IT Skills in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 18 (6.06%) CMS
2 10 (3.37%) Sitecore CMS
2 10 (3.37%) Umbraco
3 8 (2.69%) SharePoint
3 8 (2.69%) WebSphere
4 7 (2.36%) JBoss
4 7 (2.36%) Tomcat
5 6 (2.02%) SAS
6 5 (1.68%) BizTalk Server
6 5 (1.68%) Kentico
6 5 (1.68%) Oracle SOA Suite
7 4 (1.35%) Skype for Business
8 3 (1.01%) Adobe Experience Manager
8 3 (1.01%) Anypoint
8 3 (1.01%) Cloud Foundry
8 3 (1.01%) OpenStack
9 2 (0.67%) Apache
9 2 (0.67%) Drupal
9 2 (0.67%) WebLogic
10 1 (0.34%) Apache Solr
Applications
1 35 (11.78%) Microsoft Office
2 22 (7.41%) Microsoft Excel
3 16 (5.39%) Microsoft PowerPoint
4 4 (1.35%) Microsoft Project
4 4 (1.35%) Photoshop
5 2 (0.67%) SPSS
Business Applications
1 16 (5.39%) Oracle Retail
2 9 (3.03%) Remedy ITSM
3 5 (1.68%) Dynamics AX
3 5 (1.68%) Dynamics CRM
3 5 (1.68%) HFM
3 5 (1.68%) Hyperion Enterprise
4 4 (1.35%) Unica
5 3 (1.01%) Apache OFBiz
6 2 (0.67%) Eloqua
6 2 (0.67%) Oracle EBS R12
7 1 (0.34%) OpenText MBPM
7 1 (0.34%) Oracle BPM
7 1 (0.34%) Oracle CRM
7 1 (0.34%) SAP S/4HANA
7 1 (0.34%) StreamServe
Cloud Services
1 25 (8.42%) SaaS
2 22 (7.41%) Microsoft Azure
3 12 (4.04%) Amazon AWS
4 11 (3.70%) Office 365
5 5 (1.68%) Adobe Analytics
5 5 (1.68%) Cloud Computing
6 4 (1.35%) MailChimp
7 3 (1.01%) Oracle Service Cloud
8 2 (0.67%) PaaS
9 1 (0.34%) AWS CloudFormation
9 1 (0.34%) Force.com
9 1 (0.34%) G Suite
9 1 (0.34%) GitHub
9 1 (0.34%) Virtual Private Cloud
Communications & Networking
1 20 (6.73%) LAN
2 19 (6.40%) Internet
3 17 (5.72%) WAN
4 13 (4.38%) NAS
4 13 (4.38%) SAN
4 13 (4.38%) Wireless
5 10 (3.37%) HTTP
5 10 (3.37%) VPN
6 8 (2.69%) Wireless Security
7 7 (2.36%) Broadband
8 5 (1.68%) FTP
9 4 (1.35%) IPsec
9 4 (1.35%) Skype
10 3 (1.01%) Cisco Wireless
10 3 (1.01%) Fibre Channel
10 3 (1.01%) Firewall
10 3 (1.01%) iSCSI
10 3 (1.01%) SSL
10 3 (1.01%) TCP/IP
10 3 (1.01%) WLAN
Database & Business Intelligence
1 16 (5.39%) Big Data
2 14 (4.71%) SQL Server
3 12 (4.04%) Data Warehouse
4 6 (2.02%) Power BI
5 5 (1.68%) MySQL
5 5 (1.68%) PowerCenter
6 4 (1.35%) DataStage
6 4 (1.35%) Hadoop
6 4 (1.35%) NoSQL
7 3 (1.01%) Blockchain
7 3 (1.01%) MongoDB
8 2 (0.67%) Oracle BI EE
8 2 (0.67%) SQL Server Integration Services
8 2 (0.67%) SQL Server Reporting Services
9 1 (0.34%) Base SAS
9 1 (0.34%) BusinessObjects
9 1 (0.34%) Oracle Reports
9 1 (0.34%) SAS Enterprise Guide
9 1 (0.34%) SAS Enterprise Miner
9 1 (0.34%) Spotfire
Development Applications
1 7 (2.36%) JIRA
2 5 (1.68%) Eclipse
2 5 (1.68%) Grunt
2 5 (1.68%) gulp
2 5 (1.68%) IntelliJ
2 5 (1.68%) Maven
2 5 (1.68%) NetBeans
3 4 (1.35%) Babel
3 4 (1.35%) Git (software)
3 4 (1.35%) Visual Studio
3 4 (1.35%) webpack
4 3 (1.01%) Jenkins
4 3 (1.01%) VSS/SourceSafe
5 2 (0.67%) Atlassian Bamboo
5 2 (0.67%) Selenium
6 1 (0.34%) Jasmine
6 1 (0.34%) Karma Test Runner
6 1 (0.34%) Mocha
6 1 (0.34%) Sinon.JS
6 1 (0.34%) WebDriver
General
1 99 (33.33%) Finance
2 85 (28.62%) Marketing
3 50 (16.84%) Retail
4 22 (7.41%) Banking
5 18 (6.06%) Telecoms
6 11 (3.70%) Financial Institution
7 10 (3.37%) Manufacturing
8 9 (3.03%) Electronics
9 8 (2.69%) Advertising
10 4 (1.35%) Automotive
10 4 (1.35%) Back Office
10 4 (1.35%) Front Office
10 4 (1.35%) Pharmaceutical
11 3 (1.01%) Retail Banking
12 2 (0.67%) Brand Awareness
12 2 (0.67%) French Language
12 2 (0.67%) German Language
13 1 (0.34%) Arabic Language
13 1 (0.34%) Russian Language
13 1 (0.34%) Spanish Language
Job Titles
1 86 (28.96%) Consultant
2 41 (13.80%) Architect
3 28 (9.43%) Analyst
4 27 (9.09%) Technical Consultant
5 23 (7.74%) Solutions Architect
6 21 (7.07%) Developer
7 19 (6.40%) Business Analyst
8 18 (6.06%) Project Manager
9 17 (5.72%) Presales Consultant
10 15 (5.05%) Implementation Consultant
11 13 (4.38%) Cloud Consultant
11 13 (4.38%) Senior Consultant
12 12 (4.04%) Support Engineer
13 11 (3.70%) Senior Manager
14 10 (3.37%) Designer
14 10 (3.37%) Digital Project Manager
14 10 (3.37%) Head of Digital
14 10 (3.37%) Management Consultant
14 10 (3.37%) Senior Technical Consultant
14 10 (3.37%) UX Designer
Libraries, Frameworks & Software Standards
1 19 (6.40%) REST
1 19 (6.40%) Web Services
2 17 (5.72%) HTML
3 14 (4.71%) SOAP
4 13 (4.38%) XML
5 12 (4.04%) .NET
6 11 (3.70%) WebSockets
7 10 (3.37%) J2EE
7 10 (3.37%) OAuth
7 10 (3.37%) RAML
7 10 (3.37%) Swagger
8 9 (3.03%) CSS
9 8 (2.69%) Node.js
9 8 (2.69%) Spring
10 7 (2.36%) JMS
11 6 (2.02%) HTML5
11 6 (2.02%) Symfony
12 5 (1.68%) Ajax
12 5 (1.68%) Java EE
12 5 (1.68%) Java SE
Miscellaneous
1 44 (14.81%) User Experience
2 35 (11.78%) Analytical Skills
3 33 (11.11%) Computer Science
4 23 (7.74%) Management Information System
5 21 (7.07%) Data Centre
6 16 (5.39%) iPad
7 12 (4.04%) Blog
7 12 (4.04%) Enterprise Software
7 12 (4.04%) SWIFT
8 11 (3.70%) Equities
8 11 (3.70%) Fixed Income
9 8 (2.69%) Mobile App
9 8 (2.69%) Social Media
10 6 (2.02%) Greenfield Project
10 6 (2.02%) Private Cloud
11 4 (1.35%) Algorithms
11 4 (1.35%) Hedge funds
12 3 (1.01%) CMDB
12 3 (1.01%) Life Science
12 3 (1.01%) Reference Data
Operating Systems
1 12 (4.04%) Windows
2 9 (3.03%) Android
3 8 (2.69%) Apple iOS
4 7 (2.36%) Windows Server
5 6 (2.02%) Linux
6 1 (0.34%) CentOS
6 1 (0.34%) Ubuntu
6 1 (0.34%) Windows 7
Processes & Methodologies
1 115 (38.72%) Agile Software Development
2 74 (24.92%) Presales
3 57 (19.19%) Project Management
4 54 (18.18%) CRM
5 45 (15.15%) Analytics
6 42 (14.14%) Scrum
6 42 (14.14%) Software Engineering
7 36 (12.12%) E-Commerce
8 35 (11.78%) Business Intelligence
9 32 (10.77%) Stakeholder Management
10 31 (10.44%) Customer Requirements
11 25 (8.42%) Digital Marketing
12 22 (7.41%) B2B
13 21 (7.07%) B2C
13 21 (7.07%) ITIL
13 21 (7.07%) Programme Management
14 20 (6.73%) Business Analysis
14 20 (6.73%) Marketing Automation
15 19 (6.40%) Asset Management
15 19 (6.40%) Data Analysis
Programming Languages
1 45 (15.15%) Java
2 24 (8.08%) SQL
3 21 (7.07%) JavaScript
4 9 (3.03%) C#
5 8 (2.69%) PHP
6 7 (2.36%) Python
7 6 (2.02%) VB
8 4 (1.35%) ES6
9 3 (1.01%) C
9 3 (1.01%) R
9 3 (1.01%) Scala
10 2 (0.67%) T-SQL
10 2 (0.67%) VBA
11 1 (0.34%) Apex Code
11 1 (0.34%) Bash Shell
11 1 (0.34%) C++
11 1 (0.34%) MATLAB
11 1 (0.34%) Objective-C
11 1 (0.34%) Perl
11 1 (0.34%) PL/SQL
Qualifications
1 64 (21.55%) Degree
2 15 (5.05%) OCP
2 15 (5.05%) Oracle Certification
3 11 (3.70%) Computer Science Degree
4 7 (2.36%) CCNP
4 7 (2.36%) Cisco Certification
5 6 (2.02%) ISEB
6 5 (1.68%) MCITP
6 5 (1.68%) MCSE
6 5 (1.68%) Microsoft Certification
7 4 (1.35%) ACCA
7 4 (1.35%) PhD
7 4 (1.35%) PMI Certification
8 3 (1.01%) PMP
8 3 (1.01%) PRINCE2 Certification
9 2 (0.67%) PRINCE2 Practitioner
10 1 (0.34%) HP ASE
10 1 (0.34%) HP MASE
10 1 (0.34%) SC Cleared
10 1 (0.34%) Security Cleared
Quality Assurance & Compliance
1 18 (6.06%) QA
2 14 (4.71%) Data Quality
3 4 (1.35%) GDPR
4 3 (1.01%) ISO/IEC 20000
5 2 (0.67%) COBIT
5 2 (0.67%) PCI DSS
5 2 (0.67%) PMO
6 1 (0.34%) HMG Security Policy Framework
6 1 (0.34%) ISO/IEC 27001
6 1 (0.34%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
6 1 (0.34%) SLA
System Software
1 17 (5.72%) Hyper-V
2 9 (3.03%) VMware Infrastructure
3 4 (1.35%) Active Directory
3 4 (1.35%) Docker
3 4 (1.35%) vSphere
4 1 (0.34%) vCloud
4 1 (0.34%) Virtual Desktop
Systems Management
1 5 (1.68%) Kubernetes
2 4 (1.35%) Tivoli Identity Manager
3 2 (0.67%) Ansible
3 2 (0.67%) Mesos
3 2 (0.67%) Opscode Chef
3 2 (0.67%) Puppet
3 2 (0.67%) Terraform
4 1 (0.34%) Grafana
4 1 (0.34%) Kibana
4 1 (0.34%) logstash
4 1 (0.34%) Marathon
4 1 (0.34%) rkt
4 1 (0.34%) StatsD
4 1 (0.34%) Systems Management Server (SMS)
4 1 (0.34%) vRealize
Vendors
1 57 (19.19%) Microsoft
2 41 (13.80%) Oracle
3 27 (9.09%) IBM
4 19 (6.40%) SAP
5 18 (6.06%) Cisco
6 17 (5.72%) Adobe
7 15 (5.05%) Remedy
7 15 (5.05%) VMware
8 14 (4.71%) HP
9 11 (3.70%) Alias
10 10 (3.37%) Apigee
10 10 (3.37%) CA
10 10 (3.37%) Sitecore
11 9 (3.03%) Aruba
12 8 (2.69%) Juniper
12 8 (2.69%) Salesforce.com
12 8 (2.69%) Tableau
13 7 (2.36%) Informatica
14 6 (2.02%) Hyperion
14 6 (2.02%) Zend
Central London / West End
Resourcing People Ltd.
Salary: From £35,000 to £40,000 per annum Plus benefits.
Posted: 5 hours ago
London
Source Technology
Salary: From £60,000 to £70,000 per annum
Posted: Yesterday
London
Eaglecliff
Salary: From £65,000 to £95,000 per annum + Benefits
Posted: Yesterday
London
Agile Recruitment
Salary: £30000 - £70000 per annum + based on experience
Posted: 5 days ago
City, London
Harrington Starr
Salary: £55000 - £80000 per annum + plus package and bonus
Posted: 2 days ago
London
Staffworx Ltd
Salary: excellent rates or salaries, bonus, bens
Posted: 6 days ago
London
Energize Recruitment Solutions Ltd
Salary: £25000 - £35000 per annum
Posted: 4 days ago
London
Comparethemarket.com
Salary: Competitive
Posted: 7 days ago
London
Amazon
Posted: 9 days ago
London
Amazon
Posted: 12 days ago
London
Amazon
Posted: 12 days ago
London
Amazon
Posted: 12 days ago
London
Amazon
Posted: 12 days ago
London
JM
Salary: £60000 - £80000 per annum + Benefits
Posted: 6 days ago
London
Amazon
Posted: 12 days ago
London
Amazon
Posted: 12 days ago
City, London
Harrington Starr
Salary: £70000 - £75000 per annum + plus bonus and package
Posted: 5 days ago
London
Amazon
Posted: 12 days ago
London
Amazon
Posted: 12 days ago
London
CPS Group Limited
Salary: £95000 - £100000 per annum + Incredidble bonus
Posted: 11 days ago
London
Schroders
Posted: 15 days ago
London
Amazon
Posted: 13 days ago
Hayes, Middlesex
Martin & Conley
Salary: £55000 - £70000 per annum
Posted: 14 days ago
London
Barclays
Salary: Competitive + Excellent benefits package
Posted: 6 days ago