The following table provides summary statistics for permanent job vacancies advertised in London with a requirement for Customer Engagement skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Customer Engagement over the 3 months to 24 April 2017 with a comparison to the same period in the previous 2 years.

Customer Engagement
England / London
3 months to
24 Apr 2017
Same period 2016 Same period 2015
Rank 495 510 520
Rank change year-on-year +15 +10  
Permanent jobs citing Customer Engagement 101 139 159
As % of all permanent IT jobs advertised in London 0.30% 0.33% 0.35%
As % of the Processes & Methodologies category 0.33% 0.36% 0.40%
Number of salaries quoted 76 123 115
Median salary £65,000 £60,000 £60,000
Median salary % change year-on-year +8.33% -  
90% offered a salary of more than £32,750 £38,000 £32,500
10% offered a salary of more than £85,000 £94,000 £89,000
UK excluding London median salary £52,081 £50,000 £50,000
% change year-on-year +4.16% -  

Customer Engagement is in the process and methodology skills category. The next table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in London with a requirement for process and methodology skills.

Process & Methodology Skills
London
Permanent job vacancies with a requirement for process and methodology skills 30852 38441 39962
As % of all permanent IT job vacancies advertised in London 90.42% 90.12% 88.10%
Number of salaries quoted 25719 33008 33379
Median salary £60,000 £60,000 £57,500
Median salary % change year-on-year - +4.34%  
90% offered a salary of more than £40,000 £38,500 £37,500
10% offered a salary of more than £85,000 £80,000 £85,000
UK excluding London median salary £45,000 £45,000 £44,000
% change year-on-year - +2.27%  

Customer Engagement
Job Vacancy Trend in London

The job posting trend of jobs advertised in London citing Customer Engagement as a proportion of all permanent or contract IT jobs with a match in the Processes & Methodologies category.

Job vacancy trend for Customer Engagement in London

Customer Engagement
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer Engagement in London.

Salary trend for Customer Engagement in London

Customer Engagement
Salary Histogram in London

The salary distribution of IT jobs citing Customer Engagement in London over the 3 months to 24 April 2017.

Salary histogram for Customer Engagement in London

Customer Engagement
Job Locations in London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Customer Engagement within the London region over the 3 months to 24 April 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London +39 12 £55,000 -18.51%
Wembley - 4 £30,500 -
Kingston Upon Thames - 2 £75,000 -
Customer Engagement
England

For the 6 months to 24 April 2017, IT jobs citing Customer Engagement also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the London region with a requirement for Customer Engagement.

1 70 (34.48%) Agile Software Development
2 59 (29.06%) Marketing
3 53 (26.11%) Finance
4 46 (22.66%) Presales
5 35 (17.24%) Software Engineering
6 31 (15.27%) Degree
7 30 (14.78%) Microsoft
8 28 (13.79%) Business Intelligence
8 28 (13.79%) User Experience
9 27 (13.30%) Analytics
10 26 (12.81%) Scrum
10 26 (12.81%) Analytical Skills
11 25 (12.32%) Retail
11 25 (12.32%) Big Data
12 24 (11.82%) QA
12 24 (11.82%) Stakeholder Management
12 24 (11.82%) Project Management
13 21 (10.34%) CRM
14 20 (9.85%) E-Commerce
14 20 (9.85%) Telecoms
14 20 (9.85%) SaaS
15 18 (8.87%) JavaScript
15 18 (8.87%) SQL
16 17 (8.37%) Java
16 17 (8.37%) Banking
17 15 (7.39%) Programme Management
17 15 (7.39%) Oracle
17 15 (7.39%) IBM
17 15 (7.39%) Digital Transformation Programme
18 14 (6.90%) HTML

Customer Engagement
Co-occurring IT Skills in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 13 (6.40%) CMS
2 8 (3.94%) JBoss
2 8 (3.94%) Oracle SOA Suite
2 8 (3.94%) WebSphere
3 7 (3.45%) Umbraco
4 6 (2.96%) Sitecore CMS
4 6 (2.96%) Tomcat
5 5 (2.46%) Kentico
6 3 (1.48%) Apache
6 3 (1.48%) SharePoint
6 3 (1.48%) Skype for Business
7 2 (0.99%) Adobe Experience Manager
8 1 (0.49%) Apache Solr
8 1 (0.49%) Apache Spark
8 1 (0.49%) Confluence
8 1 (0.49%) Exchange Server 2010
8 1 (0.49%) Jetty
8 1 (0.49%) MS Exchange
8 1 (0.49%) SAS
8 1 (0.49%) WordPress
Applications
1 10 (4.93%) Microsoft Office
2 5 (2.46%) Microsoft Excel
3 4 (1.97%) Photoshop
4 3 (1.48%) Microsoft PowerPoint
4 3 (1.48%) Microsoft Project
5 1 (0.49%) SPSS
Business Applications
1 9 (4.43%) SAP Oil and Gas
2 4 (1.97%) Dynamics CRM
2 4 (1.97%) Remedy ITSM
3 3 (1.48%) Apache OFBiz
3 3 (1.48%) Unica
4 2 (0.99%) HFM
4 2 (0.99%) Hyperion Enterprise
5 1 (0.49%) Adobe Campaign
5 1 (0.49%) Dynamics AX
5 1 (0.49%) Oracle Applications
5 1 (0.49%) Oracle EBS R12
5 1 (0.49%) SAP CO
5 1 (0.49%) SAP FI
5 1 (0.49%) SAP FI/CO
5 1 (0.49%) SAP S/4HANA
Cloud Services
1 20 (9.85%) SaaS
2 8 (3.94%) Microsoft Azure
3 5 (2.46%) Amazon AWS
4 4 (1.97%) GitHub
5 3 (1.48%) Cloud Computing
5 3 (1.48%) Office 365
6 1 (0.49%) Adobe Analytics
6 1 (0.49%) Force.com
6 1 (0.49%) Veeva
Communications & Networking
1 12 (5.91%) Internet
1 12 (5.91%) LAN
1 12 (5.91%) WAN
2 9 (4.43%) Wireless
2 9 (4.43%) Wireless Security
3 7 (3.45%) Broadband
4 5 (2.46%) FTP
4 5 (2.46%) HTTP
5 4 (1.97%) NAS
5 4 (1.97%) SAN
6 3 (1.48%) Skype
7 2 (0.99%) Firewall
7 2 (0.99%) iSCSI
7 2 (0.99%) SSL
7 2 (0.99%) TCP/IP
8 1 (0.49%) DWDM
8 1 (0.49%) Fibre Channel
8 1 (0.49%) LDAP
8 1 (0.49%) MPLS
8 1 (0.49%) VPN
Database & Business Intelligence
1 25 (12.32%) Big Data
2 11 (5.42%) Hadoop
3 9 (4.43%) Power BI
4 7 (3.45%) Data Warehouse
4 7 (3.45%) SQL Server
5 4 (1.97%) Blockchain
5 4 (1.97%) MongoDB
5 4 (1.97%) MySQL
6 3 (1.48%) NoSQL
7 2 (0.99%) DB2
7 2 (0.99%) PostgreSQL
8 1 (0.49%) Apache Cassandra
8 1 (0.49%) Base SAS
8 1 (0.49%) Data Mining
8 1 (0.49%) DataStage
8 1 (0.49%) QlikView
8 1 (0.49%) Redis
8 1 (0.49%) Riak
8 1 (0.49%) SAS Enterprise Guide
8 1 (0.49%) SQL Server 2012
Development Applications
1 8 (3.94%) gulp
1 8 (3.94%) JIRA
2 6 (2.96%) Eclipse
2 6 (2.96%) Git (software)
2 6 (2.96%) Maven
3 5 (2.46%) Grunt
3 5 (2.46%) IntelliJ
3 5 (2.46%) NetBeans
4 4 (1.97%) Babel
4 4 (1.97%) Jenkins
4 4 (1.97%) webpack
5 3 (1.48%) Bower
6 2 (0.99%) Selenium
7 1 (0.49%) Atlassian Bamboo
7 1 (0.49%) Cucumber
7 1 (0.49%) Jasmine
7 1 (0.49%) Mocha
7 1 (0.49%) Sinon.JS
7 1 (0.49%) SpecFlow
7 1 (0.49%) WebDriver
General
1 59 (29.06%) Marketing
2 53 (26.11%) Finance
3 25 (12.32%) Retail
4 20 (9.85%) Telecoms
5 17 (8.37%) Banking
6 11 (5.42%) Manufacturing
7 9 (4.43%) Electronics
8 4 (1.97%) Advertising
8 4 (1.97%) Publishing
9 3 (1.48%) Legal
10 2 (0.99%) Brand Awareness
10 2 (0.99%) Retail Banking
11 1 (0.49%) Automotive
11 1 (0.49%) Military
11 1 (0.49%) Pharmaceutical
Job Titles
1 40 (19.70%) Consultant
2 28 (13.79%) Architect
3 24 (11.82%) Solutions Architect
4 21 (10.34%) Analyst
5 20 (9.85%) Project Manager
6 13 (6.40%) Developer
7 12 (5.91%) Business Analyst
8 9 (4.43%) Senior Manager
9 8 (3.94%) Test Consultant
10 7 (3.45%) Cisco Consultant
10 7 (3.45%) Cisco Network Consultant
10 7 (3.45%) Cisco Wireless Consultant
10 7 (3.45%) Data Consultant
10 7 (3.45%) Network Consultant
10 7 (3.45%) Wireless Network Consultant
11 6 (2.96%) Agile Business Analyst
11 6 (2.96%) Cisco Presales Consultant
11 6 (2.96%) E-Commerce Analyst
11 6 (2.96%) E-Commerce Business Analyst
11 6 (2.96%) Test Analyst
Libraries, Frameworks & Software Standards
1 14 (6.90%) HTML
2 11 (5.42%) Node.js
2 11 (5.42%) Web Services
2 11 (5.42%) XML
3 10 (4.93%) HTML5
3 10 (4.93%) SOAP
4 9 (4.43%) CSS
4 9 (4.43%) REST
5 8 (3.94%) jQuery
5 8 (3.94%) Spring
6 7 (3.45%) .NET
6 7 (3.45%) Sass
7 6 (2.96%) Java EE
7 6 (2.96%) Symfony
8 5 (2.46%) AngularJS
8 5 (2.46%) Browserify
8 5 (2.46%) Java SE
8 5 (2.46%) JMS
8 5 (2.46%) React
8 5 (2.46%) Redux
Miscellaneous
1 28 (13.79%) User Experience
2 26 (12.81%) Analytical Skills
3 13 (6.40%) Enterprise Software
4 9 (4.43%) Blog
4 9 (4.43%) Management Information System
5 8 (3.94%) Computer Science
5 8 (3.94%) Data Centre
5 8 (3.94%) SWIFT
6 7 (3.45%) Virtual Team
7 6 (2.96%) Internet of Things
7 6 (2.96%) Mobile App
8 5 (2.46%) iPad
9 3 (1.48%) Algorithms
9 3 (1.48%) CMDB
9 3 (1.48%) Greenfield Project
9 3 (1.48%) Reference Data
10 2 (0.99%) Data Structures
10 2 (0.99%) Fintech
10 2 (0.99%) Mobile Banking
11 1 (0.49%) Cyberthreat
Operating Systems
1 8 (3.94%) Linux
2 6 (2.96%) Windows
3 5 (2.46%) Unix
4 2 (0.99%) CentOS
4 2 (0.99%) Windows Server
4 2 (0.99%) Windows Server 2008
5 1 (0.49%) Solaris
5 1 (0.49%) SUSE
5 1 (0.49%) Ubuntu
5 1 (0.49%) Windows Server 2012
Processes & Methodologies
1 70 (34.48%) Agile Software Development
2 46 (22.66%) Presales
3 35 (17.24%) Software Engineering
4 28 (13.79%) Business Intelligence
5 27 (13.30%) Analytics
6 26 (12.81%) Scrum
7 24 (11.82%) Project Management
7 24 (11.82%) Stakeholder Management
8 21 (10.34%) CRM
9 20 (9.85%) E-Commerce
10 15 (7.39%) Digital Transformation Programme
10 15 (7.39%) Programme Management
11 14 (6.90%) Performance Management
12 13 (6.40%) B2C
12 13 (6.40%) Test Strategy
12 13 (6.40%) User Stories
13 12 (5.91%) B2B
13 12 (5.91%) Content Management
13 12 (5.91%) PRINCE2
13 12 (5.91%) SDLC
Programming Languages
1 18 (8.87%) JavaScript
1 18 (8.87%) SQL
2 17 (8.37%) Java
3 12 (5.91%) C#
4 11 (5.42%) R
5 7 (3.45%) PHP
6 6 (2.96%) Python
7 4 (1.97%) ES6
8 2 (0.99%) C
8 2 (0.99%) MATLAB
8 2 (0.99%) Scala
9 1 (0.49%) Bash Shell
9 1 (0.49%) Go
9 1 (0.49%) Perl
9 1 (0.49%) Ruby
9 1 (0.49%) VB
9 1 (0.49%) VBA
Qualifications
1 31 (15.27%) Degree
2 11 (5.42%) ISEB
3 7 (3.45%) MBA
4 6 (2.96%) Cisco Certification
5 5 (2.46%) CCNP
6 3 (1.48%) MOS
6 3 (1.48%) PhD
6 3 (1.48%) PMP
6 3 (1.48%) PRINCE2 Certification
6 3 (1.48%) PRINCE2 Practitioner
7 2 (0.99%) ACCA
7 2 (0.99%) PMI Certification
8 1 (0.49%) CCNA
8 1 (0.49%) CISSP
8 1 (0.49%) ITIL Certification
8 1 (0.49%) MCSA
8 1 (0.49%) MCSE
8 1 (0.49%) Microsoft Certification
8 1 (0.49%) SC Cleared
8 1 (0.49%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 24 (11.82%) QA
2 5 (2.46%) Data Quality
3 3 (1.48%) COBIT
3 3 (1.48%) GDPR
4 2 (0.99%) SLA
5 1 (0.49%) HMG Security Policy Framework
5 1 (0.49%) ISO 14000
5 1 (0.49%) ISO/IEC 27001
5 1 (0.49%) NEBOSH
5 1 (0.49%) PCI DSS
5 1 (0.49%) PMO
5 1 (0.49%) SEPA
System Software
1 6 (2.96%) VMware Infrastructure
2 5 (2.46%) Active Directory
3 3 (1.48%) vSphere
4 2 (0.99%) Hyper-V
4 2 (0.99%) XenApp
5 1 (0.49%) SRDF
5 1 (0.49%) Virtual Desktop
Systems Management
1 5 (2.46%) Tivoli Identity Manager
2 3 (1.48%) EMC NetWorker
3 2 (0.99%) SCCM
4 1 (0.49%) Grafana
4 1 (0.49%) IBM BigFix
4 1 (0.49%) Kibana
4 1 (0.49%) Kubernetes
4 1 (0.49%) logstash
4 1 (0.49%) Marathon
4 1 (0.49%) Mesos
4 1 (0.49%) QRadar
4 1 (0.49%) StatsD
Vendors
1 30 (14.78%) Microsoft
2 15 (7.39%) IBM
2 15 (7.39%) Oracle
3 13 (6.40%) SAP
4 11 (5.42%) Cisco
5 10 (4.93%) Adobe
5 10 (4.93%) Hyperion
6 9 (4.43%) Aruba
6 9 (4.43%) HP
6 9 (4.43%) Juniper
7 7 (3.45%) VMware
8 6 (2.96%) CA Agile Central
8 6 (2.96%) Cognizant
8 6 (2.96%) hybris
8 6 (2.96%) Intel
8 6 (2.96%) Sitecore
8 6 (2.96%) Zend
9 5 (2.46%) BEA
9 5 (2.46%) Remedy
9 5 (2.46%) TIBCO
London
Big Wednesday Digital Ltd
Salary: £713.49 - £839.40 per month + negotiable
Posted: 4 days ago
London
People Source Consulting
Salary: £65000 - £75000 per annum + £6kCar Allowance + Benefits
Posted: 6 days ago
London
Burns Sheehan
Salary: £40000.00 - £48000.00 per annum + bonus + equity
Posted: 5 days ago
London
Source Technology
Salary: From £60,000 to £65,000 per annum
Posted: 6 days ago
London
Salt
Salary: £45000.00 per annum
Posted: 6 days ago
London
Computer Futures
Salary: £80000 - £200000 per annum + competitive
Posted: 5 days ago
London
Computer Futures
Salary: £80000 - £85000 per annum + Competitive benefits
Posted: 11 days ago
London
Energize Recruitment Solutions Ltd
Salary: £40000 - £50000 per annum + pension, healthcare, childcare vouchers
Posted: 13 days ago