Service Desk Manager Jobs in the City of London

Service Desk Manager
Central London > City of London

The median Service Desk Manager salary in the City of London is £75,000 per year according to job vacancies posted during the 6 months to 4 May 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
4 May 2024
Same period 2023 Same period 2022
Rank 167 226 283
Rank change year-on-year +59 +57 -40
Permanent jobs requiring a Service Desk Manager 11 12 4
As % of all permanent jobs advertised in the City of London 0.33% 0.25% 0.056%
As % of the Job Titles category 0.34% 0.26% 0.059%
Number of salaries quoted 10 12 4
10th Percentile £71,750 £46,625 £37,000
25th Percentile £72,500 £50,000 £43,750
Median annual salary (50th Percentile) £75,000 £68,750 £52,000
Median % change year-on-year +9.09% +32.21% +126.09%
75th Percentile £77,500 £72,500 £57,125
90th Percentile £78,750 - £57,350
Central London median annual salary £75,000 £63,000 £54,000
% change year-on-year +19.05% +16.67% +134.78%

All Permanent IT Job Vacancies
City of London

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in the City of London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the City of London with a recognized job title 3,223 4,537 6,818
% of permanent jobs with a recognized job title 95.92% 96.37% 95.56%
Number of salaries quoted 2,565 3,811 5,675
10th Percentile £41,250 £42,500 £45,000
25th Percentile £52,500 £55,000 £56,250
Median annual salary (50th Percentile) £73,441 £75,000 £72,500
Median % change year-on-year -2.08% +3.45% -
75th Percentile £95,000 £97,500 £93,750
90th Percentile £112,500 £112,500 £108,750
Central London median annual salary £72,500 £74,744 £72,500
% change year-on-year -3.00% +3.10% +3.57%

Service Desk Manager
Job Vacancy Trend in the City of London

Job postings that featured Service Desk Manager in the job title as a proportion of all IT jobs advertised in the City of London.

Job vacancy trend for Service Desk Manager in the City of London

Service Desk Manager
Salary Trend in the City of London

3-month moving average salary quoted in jobs citing Service Desk Manager in the City of London.

Salary trend for Service Desk Manager in the City of London

Service Desk Manager
Salary Histogram in the City of London

Salary distribution for jobs citing Service Desk Manager in the City of London over the 6 months to 4 May 2024.

Salary histogram for Service Desk Manager in the City of London

Service Desk Manager Skill Set
Top 30 Co-occurring Skills and Capabilities in the City of London

For the 6 months to 4 May 2024, Service Desk Manager job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the City of London region featuring Service Desk Manager in the job title.

1 10 (90.91%) ITSM
2 9 (81.82%) Microsoft
2 9 (81.82%) Banking
2 9 (81.82%) Social Skills
3 8 (72.73%) IT Asset Management
3 8 (72.73%) Stakeholder Management
4 5 (45.45%) ITIL
5 4 (36.36%) Finance
5 4 (36.36%) Agile
6 3 (27.27%) Service Delivery
6 3 (27.27%) PRINCE2
6 3 (27.27%) PRINCE2 Certification
6 3 (27.27%) Incident Management
7 2 (18.18%) Cybersecurity
7 2 (18.18%) Windows
7 2 (18.18%) Windows 10
7 2 (18.18%) Service Delivery Management
8 1 (9.09%) Problem-Solving
8 1 (9.09%) WhatsApp
8 1 (9.09%) Preventative Maintenance
8 1 (9.09%) Windows Server 2016
8 1 (9.09%) Organisational Skills
8 1 (9.09%) Windows Server
8 1 (9.09%) Virtual Team Management
8 1 (9.09%) Virtual Team
8 1 (9.09%) Jamf Pro
8 1 (9.09%) Mimecast
8 1 (9.09%) Incident Response
8 1 (9.09%) Customer Service
8 1 (9.09%) VPN

Service Desk Manager Skill Set
Co-occurring Skills and Capabilities in the City of London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Cloud Services
1 1 (9.09%) Google Workspace
1 1 (9.09%) Microsoft 365
1 1 (9.09%) Mimecast
1 1 (9.09%) WhatsApp
Communications & Networking
1 1 (9.09%) Cisco IOS
1 1 (9.09%) VPN
General
1 9 (81.82%) Banking
1 9 (81.82%) Social Skills
2 4 (36.36%) Finance
3 1 (9.09%) Games
3 1 (9.09%) Organisational Skills
Miscellaneous
1 1 (9.09%) iPhone
1 1 (9.09%) Video Conferencing
1 1 (9.09%) Virtual Team
Operating Systems
1 2 (18.18%) Windows
1 2 (18.18%) Windows 10
2 1 (9.09%) Apple iOS
2 1 (9.09%) Mac OS
2 1 (9.09%) Windows Server
2 1 (9.09%) Windows Server 2016
Processes & Methodologies
1 10 (90.91%) ITSM
2 8 (72.73%) IT Asset Management
2 8 (72.73%) Stakeholder Management
3 5 (45.45%) ITIL
4 4 (36.36%) Agile
5 3 (27.27%) Incident Management
5 3 (27.27%) PRINCE2
5 3 (27.27%) Service Delivery
6 2 (18.18%) Cybersecurity
6 2 (18.18%) Service Delivery Management
7 1 (9.09%) Coaching
7 1 (9.09%) Customer Service
7 1 (9.09%) Incident Response
7 1 (9.09%) Mentoring
7 1 (9.09%) Preventative Maintenance
7 1 (9.09%) Problem-Solving
7 1 (9.09%) Service Management
7 1 (9.09%) Transition Management
7 1 (9.09%) Virtual Team Management
7 1 (9.09%) Vulnerability Management
Qualifications
1 3 (27.27%) PRINCE2 Certification
2 1 (9.09%) Degree
Quality Assurance & Compliance
1 1 (9.09%) SLA
System Software
1 1 (9.09%) Active Directory
Systems Management
1 1 (9.09%) Jamf Pro
1 1 (9.09%) WMI
Vendors
1 9 (81.82%) Microsoft
2 1 (9.09%) Cisco
2 1 (9.09%) Google
2 1 (9.09%) Qualys
2 1 (9.09%) ServiceNow
2 1 (9.09%) Sophos