1st/2nd Line Support Technician
UK > England
The median 1st/2nd Line Support Technician salary in England is £28,150 per year, according to job vacancies posted during the 6 months leading to 28 December 2025.
The table below compares current salary benchmarking and summary statistics with the previous two years.
| 6 months to 28 Dec 2025 |
Same period 2024 | Same period 2023 | |
|---|---|---|---|
| Rank | 597 | 671 | 678 |
| Rank change year-on-year | +74 | +7 | +294 |
| Permanent jobs requiring a 1st/2nd Line Support Technician | 8 | 12 | 3 |
| As % of all permanent jobs in England | 0.015% | 0.024% | 0.007% |
| As % of the Job Titles category | 0.017% | 0.026% | 0.007% |
| Number of salaries quoted | 8 | 3 | 3 |
| 10th Percentile | £25,780 | £26,600 | £24,050 |
| 25th Percentile | £26,650 | £26,750 | £24,875 |
| Median annual salary (50th Percentile) | £28,150 | £28,000 | £27,500 |
| Median % change year-on-year | +0.54% | +1.82% | +10.00% |
| 75th Percentile | £30,563 | £30,250 | £28,750 |
| 90th Percentile | £31,200 | £31,000 | - |
| UK median annual salary | £28,150 | £28,000 | £27,500 |
| % change year-on-year | +0.54% | +1.82% | +10.00% |
All Permanent IT Job Roles
England
For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.
| Permanent vacancies in England with a recognized job title | 47,490 | 46,476 | 43,479 |
| % of permanent jobs with a recognized job title | 90.63% | 93.22% | 95.07% |
| Number of salaries quoted | 29,835 | 24,852 | 34,063 |
| 10th Percentile | £28,500 | £33,173 | £31,250 |
| 25th Percentile | £36,250 | £45,000 | £42,500 |
| Median annual salary (50th Percentile) | £55,000 | £60,000 | £60,000 |
| Median % change year-on-year | -8.33% | - | -1.64% |
| 75th Percentile | £75,000 | £78,750 | £80,000 |
| 90th Percentile | £95,000 | £97,500 | £97,500 |
| UK median annual salary | £55,000 | £60,000 | £60,000 |
| % change year-on-year | -8.33% | - | - |
1st/2nd Line Support Technician
Job Vacancy Trend in England
Historical trend showing the proportion of permanent IT job postings featuring '1st/2nd Line Support Technician' in the job title relative to all permanent IT jobs advertised in England.
1st/2nd Line Support Technician
Salary Trend in England
Salary distribution trend for 1st/2nd Line Support Technician job vacancies in England.
1st/2nd Line Support Technician
Job Locations in England
The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 1st/2nd Line Support Technician within the England region over the 6 months to 28 December 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.
| Location | Rank Change on Same Period Last Year |
Matching Permanent IT Job Ads |
Median Salary Past 6 Months |
Median Salary % Change on Same Period Last Year |
Live Jobs |
|---|---|---|---|---|---|
| South East | +26 | 4 | £27,300 | -0.73% | 5 |
| North of England | - | 4 | £29,000 | - | |
| Yorkshire | - | 3 | £29,000 | - | |
| North West | - | 1 | £31,500 | - | |
| 1st/2nd Line Support Technician UK |
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1st/2nd Line Support Technician Skill Set
Top 25 Co-Occurring Skills & Capabilities in England
For the 6 months to 28 December 2025, 1st/2nd Line Support Technician job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads across the England region featuring 1st/2nd Line Support Technician in the job title.
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1st/2nd Line Support Technician Skill Set
Co-Occurring Skills & Capabilities in England by Category
The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:
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