The following table provides summary statistics for permanent job vacancies advertised in England with a requirement for Customer Analysis skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Customer Analysis over the 3 months to 27 June 2017 with a comparison to the same period in the previous 2 years.

Customer Analysis
UK / England
3 months to
27 Jun 2017
Same period 2016 Same period 2015
Rank 850 880 943
Rank change year-on-year +30 +63  
Permanent jobs citing Customer Analysis 16 31 10
As % of all permanent IT jobs advertised in England 0.019% 0.034% 0.010%
As % of the Processes & Methodologies category 0.021% 0.038% 0.011%
Number of salaries quoted 14 27 4
Median salary £53,750 £35,000 £36,000
Median salary % change year-on-year +53.57% -2.77%  
90% offered a salary of more than £27,500 £23,400 £35,300
10% offered a salary of more than £62,000 £60,000 £37,050
UK excluding London median salary £30,000 £33,000 £40,000
% change year-on-year -9.09% -17.50%  

Customer Analysis is in the process and methodology skills category. The next table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in England with a requirement for process and methodology skills.

Process & Methodology Skills
England
Permanent job vacancies with a requirement for process and methodology skills 75142 82315 90296
As % of all permanent IT job vacancies advertised in England 89.70% 88.99% 88.00%
Number of salaries quoted 60877 69674 74649
Median salary £51,500 £50,000 £50,000
Median salary % change year-on-year +3.00% -  
90% offered a salary of more than £32,500 £32,500 £32,000
10% offered a salary of more than £80,000 £75,000 £77,500
UK excluding London median salary £45,000 £45,000 £44,000
% change year-on-year - +2.27%  

Customer Analysis
Job Vacancy Trend in England

The job posting trend of jobs advertised in England citing Customer Analysis as a proportion of all permanent or contract IT jobs with a match in the Processes & Methodologies category.

Job vacancy trend for Customer Analysis in England

Customer Analysis
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer Analysis in England.

Salary trend for Customer Analysis in England

Customer Analysis
Salary Histogram in England

The salary distribution of IT jobs citing Customer Analysis in England over the 3 months to 27 June 2017.

Salary histogram for Customer Analysis in England

Customer Analysis
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Customer Analysis within the England region over the 3 months to 27 June 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London +33 8 £55,000 +37.50% 2
North West -39 5 £27,500 -12.00% 2
West Midlands +5 2 £43,750 -51.38%
East Midlands - 1 £40,000 -
Customer Analysis
UK

For the 6 months to 27 June 2017, IT jobs citing Customer Analysis also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the England region with a requirement for Customer Analysis.

1 14 (60.87%) Marketing
2 9 (39.13%) SQL
3 8 (34.78%) CRM
4 7 (30.43%) Analytical Skills
5 6 (26.09%) Microsoft
5 6 (26.09%) Retail
5 6 (26.09%) Analytics
6 5 (21.74%) SharePoint 2013
6 5 (21.74%) Microsoft Azure
6 5 (21.74%) Information Architecture
6 5 (21.74%) Office 365
6 5 (21.74%) SharePoint
7 4 (17.39%) SAS
7 4 (17.39%) Business Intelligence
7 4 (17.39%) Python
7 4 (17.39%) R
7 4 (17.39%) Tableau
7 4 (17.39%) Customer Insight
7 4 (17.39%) Propensity Modelling
7 4 (17.39%) Degree
7 4 (17.39%) Web Analytics
7 4 (17.39%) Direct Marketing
7 4 (17.39%) FastStats
8 3 (13.04%) Presales
8 3 (13.04%) Adobe Campaign
8 3 (13.04%) User Experience
8 3 (13.04%) Decision Tree
8 3 (13.04%) Mathematical Modelling
8 3 (13.04%) Customer Requirements
8 3 (13.04%) Experimental Design

Customer Analysis
Co-occurring IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 5 (21.74%) SharePoint
1 5 (21.74%) SharePoint 2013
2 4 (17.39%) SAS
Applications
1 3 (13.04%) SPSS
2 1 (4.35%) Microsoft Excel
2 1 (4.35%) Microsoft PowerPoint
Business Applications
1 4 (17.39%) FastStats
2 3 (13.04%) Adobe Campaign
2 3 (13.04%) Unica
Cloud Services
1 5 (21.74%) Microsoft Azure
1 5 (21.74%) Office 365
Communications & Networking
1 1 (4.35%) VPN
Database & Business Intelligence
1 3 (13.04%) Big Data
1 3 (13.04%) Data Mining
1 3 (13.04%) SQL Server Reporting Services
2 1 (4.35%) BusinessObjects
2 1 (4.35%) Data Warehouse
2 1 (4.35%) QlikView
2 1 (4.35%) SQL Server
General
1 14 (60.87%) Marketing
2 6 (26.09%) Retail
3 2 (8.70%) Finance
4 1 (4.35%) Banking
Job Titles
1 8 (34.78%) Analyst
2 5 (21.74%) Consultant
3 4 (17.39%) Customer Analyst
3 4 (17.39%) Customer Insight Analyst
3 4 (17.39%) Insight Analyst
3 4 (17.39%) Office 365 Consultant
3 4 (17.39%) SharePoint Consultant
4 3 (13.04%) Product Manager
4 3 (13.04%) Senior Analyst
5 1 (4.35%) 2nd Line Support
5 1 (4.35%) Accountant
5 1 (4.35%) Applications Support
5 1 (4.35%) CRM Manager
5 1 (4.35%) Customer Executive
5 1 (4.35%) Product Owner
5 1 (4.35%) Technical Consultant
Miscellaneous
1 7 (30.43%) Analytical Skills
2 3 (13.04%) User Experience
3 1 (4.35%) Clustering
Processes & Methodologies
1 8 (34.78%) CRM
2 6 (26.09%) Analytics
3 5 (21.74%) Information Architecture
4 4 (17.39%) Business Intelligence
4 4 (17.39%) Customer Insight
4 4 (17.39%) Direct Marketing
4 4 (17.39%) Propensity Modelling
4 4 (17.39%) Web Analytics
5 3 (13.04%) Customer Engagement
5 3 (13.04%) Customer Requirements
5 3 (13.04%) Decision Tree
5 3 (13.04%) Experimental Design
5 3 (13.04%) Information Security
5 3 (13.04%) Information Security Management
5 3 (13.04%) ISMS
5 3 (13.04%) Mathematical Modelling
5 3 (13.04%) Mathematics
5 3 (13.04%) Presales
5 3 (13.04%) Security Management
5 3 (13.04%) Statistical Modelling
Programming Languages
1 9 (39.13%) SQL
2 4 (17.39%) Python
2 4 (17.39%) R
3 1 (4.35%) C#
3 1 (4.35%) T-SQL
3 1 (4.35%) VBA
Qualifications
1 4 (17.39%) Degree
2 1 (4.35%) ACCA
2 1 (4.35%) CIMA
Vendors
1 6 (26.09%) Microsoft
2 4 (17.39%) Tableau
3 3 (13.04%) Alterian
3 3 (13.04%) Huawei
4 1 (4.35%) Cisco
4 1 (4.35%) Citrix
4 1 (4.35%) Cognos
London
Square One Resources
Salary: From £60,000 to £70,000 per annum
Posted: 13 hours ago
Blackburn, Lancashire
Capita Resourcing - IT Resourcing
Salary: £25000 - £35000 per annum + benefits
Posted: 5 days ago
Staines, Middlesex
Sopra Steria Recruitment
Salary: From £30,000 to £40,000 per annum
Posted: 5 days ago
London
Robert Walters UK
Posted: 10 days ago
Salford, Lancashire
CV Screen Ltd
Salary: Up to £20k plus benefits
Posted: 6 days ago