Period
to 21 January 2021

The following table provides summary statistics for permanent job vacancies advertised in England with a requirement for Customer Analysis skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Customer Analysis over the 6 months to 21 January 2021 with a comparison to the same period in the previous 2 years.

Customer Analysis
UK > England
6 months to
21 Jan 2021
Same period 2020 Same period 2019
Rank 735 995 1067
Rank change year-on-year +260 +72 +62
Permanent jobs citing Customer Analysis 6 7 31
As % of all permanent jobs advertised in England 0.010% 0.006% 0.022%
As % of the Processes & Methodologies category 0.011% 0.007% 0.024%
Number of salaries quoted 6 1 25
Median annual salary £49,820 £40,000 £55,000
Median salary % change year-on-year +24.55% -27.27% -4.35%
10th Percentile £36,750 £40,000 £36,250
90th Percentile £70,000 £40,000 £128,750
UK median annual salary £49,820 £41,250 £45,750
% change year-on-year +20.78% -9.84% -20.43%

Customer Analysis is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in England with a requirement for process or methodology skills.

All Process and Methodology Skills
England
Permanent vacancies with a requirement for process or methodology skills 53,115 107,565 129,327
As % of all permanent IT jobs advertised in England 92.47% 92.13% 92.25%
Number of salaries quoted 43,416 86,860 104,406
Median annual salary £55,000 £55,000 £52,500
Median salary % change year-on-year - +4.76% +5.00%
10th Percentile £32,750 £30,500 £30,000
90th Percentile £90,000 £88,750 £85,000
UK median annual salary £55,000 £52,500 £52,500
% change year-on-year +4.76% - +5.00%

Customer Analysis
Job Vacancy Trend in England

Job postings citing Customer Analysis as a proportion of all IT jobs advertised in England.

Job vacancy trend for Customer Analysis in England

Customer Analysis
Salary Trend in England

3-month moving average salary quoted in jobs citing Customer Analysis in England.

Salary trend for Customer Analysis in England

Customer Analysis
Salary Histogram in England

Salary distribution for jobs citing Customer Analysis in England over the 6 months to 21 January 2021.

Salary histogram for Customer Analysis in England

Customer Analysis
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Customer Analysis within the England region over the 6 months to 21 January 2021. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
North West - 3 £54,250 - 1
North of England - 3 £54,250 - 1
London +214 1 - -
East Midlands - 1 £50,000 -
Midlands - 1 £50,000 -
South West - 1 £49,640 -
Customer Analysis
UK

For the 6 months to 21 January 2021, IT jobs citing Customer Analysis also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the England region with a requirement for Customer Analysis.

1 4 (66.67%) Finance
1 4 (66.67%) Agile Software Development
1 4 (66.67%) Commercial Awareness
1 4 (66.67%) Decision-Making
2 3 (50.00%) Problem-Solving
2 3 (50.00%) Power Platform
2 3 (50.00%) Power BI
2 3 (50.00%) Workflow
2 3 (50.00%) Business Intelligence
3 2 (33.33%) BusinessObjects
3 2 (33.33%) Sage
3 2 (33.33%) SQL
3 2 (33.33%) Python
3 2 (33.33%) Microsoft Excel
3 2 (33.33%) Cognos
3 2 (33.33%) Data Warehouse
3 2 (33.33%) Scrum
3 2 (33.33%) SQL Server Reporting Services
3 2 (33.33%) SQL Server Integration Services
3 2 (33.33%) Kanban
3 2 (33.33%) User Experience
3 2 (33.33%) Visualisation
3 2 (33.33%) R
3 2 (33.33%) Data Transformation
3 2 (33.33%) Data Analysis Expressions (DAX)
3 2 (33.33%) Wireframes
3 2 (33.33%) Data Lake
3 2 (33.33%) High-Fidelity Prototypes
3 2 (33.33%) Low-Fidelity Prototypes
3 2 (33.33%) ggplot2

Customer Analysis
Co-occurring IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (16.67%) SharePoint
Applications
1 2 (33.33%) Microsoft Excel
2 1 (16.67%) Adobe Creative Suite
2 1 (16.67%) Adobe XD
2 1 (16.67%) Microsoft Office
2 1 (16.67%) MS Visio
Cloud Services
1 3 (50.00%) Power Platform
2 2 (33.33%) Amazon SageMaker
Database & Business Intelligence
1 3 (50.00%) Power BI
2 2 (33.33%) BusinessObjects
2 2 (33.33%) Data Lake
2 2 (33.33%) Data Warehouse
2 2 (33.33%) SQL Server Integration Services
2 2 (33.33%) SQL Server Reporting Services
Development Applications
1 1 (16.67%) Axure RP
General
1 4 (66.67%) Finance
2 1 (16.67%) Banking
2 1 (16.67%) Retail Banking
Job Titles
1 3 (50.00%) Analyst
2 2 (33.33%) Business Analyst
2 2 (33.33%) Data Analyst
2 2 (33.33%) Designer
2 2 (33.33%) UI Designer
2 2 (33.33%) UI/UX Designer
2 2 (33.33%) UX Designer
3 1 (16.67%) Banking Business Analyst
3 1 (16.67%) Product Business Analyst
3 1 (16.67%) Product Manager
3 1 (16.67%) Product Owner
3 1 (16.67%) Strategy Analyst
Libraries, Frameworks & Software Standards
1 2 (33.33%) ggplot2
2 1 (16.67%) CSS
2 1 (16.67%) HTML
2 1 (16.67%) HTML5
Miscellaneous
1 2 (33.33%) User Experience
2 1 (16.67%) Analytical Skills
2 1 (16.67%) Mobile App
2 1 (16.67%) Self-Motivation
Operating Systems
1 1 (16.67%) Android
1 1 (16.67%) Apple iOS
Processes & Methodologies
1 4 (66.67%) Agile Software Development
1 4 (66.67%) Commercial Awareness
1 4 (66.67%) Decision-Making
2 3 (50.00%) Business Intelligence
2 3 (50.00%) Problem-Solving
2 3 (50.00%) Workflow
3 2 (33.33%) Data Science
3 2 (33.33%) Data Transformation
3 2 (33.33%) High-Fidelity Prototypes
3 2 (33.33%) Kanban
3 2 (33.33%) Low-Fidelity Prototypes
3 2 (33.33%) Scrum
3 2 (33.33%) Visualisation
3 2 (33.33%) Wireframes
4 1 (16.67%) Budgeting and Forecasting
4 1 (16.67%) Fintech
4 1 (16.67%) Mobile Development
4 1 (16.67%) Prototyping
4 1 (16.67%) Software Delivery
4 1 (16.67%) Workflow Analysis
Programming Languages
1 2 (33.33%) Data Analysis Expressions (DAX)
1 2 (33.33%) Python
1 2 (33.33%) R
1 2 (33.33%) SQL
Qualifications
1 1 (16.67%) Degree
Vendors
1 2 (33.33%) Cognos
1 2 (33.33%) Sage
2 1 (16.67%) Adobe