Period
to 20 November 2017

The following table provides summary statistics for permanent job vacancies with a requirement for Customer Analysis skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Customer Analysis over the 6 months to 20 November 2017 with a comparison to the same period in the previous 2 years.

Customer Analysis
UK
6 months to
20 Nov 2017
Same period 2016 Same period 2015
Rank 1143 1190 1237
Rank change year-on-year +47 +47 +69
Permanent jobs citing Customer Analysis 46 29 74
As % of all permanent IT jobs advertised in the UK 0.026% 0.016% 0.034%
As % of the Processes & Methodologies category 0.028% 0.017% 0.038%
Number of salaries quoted 43 29 35
UK median annual salary £50,000 £40,000 £36,000
Median salary % change year-on-year +25.00% +11.11% -20.00%
10th Percentile £27,100 £27,200 £31,000
90th Percentile £68,000 £56,250 £63,650
UK excluding London median annual salary £47,500 £35,000 £34,250
% change year-on-year +35.71% +2.19% -40.43%

Customer Analysis is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies with a requirement for process or methodology skills.

All Process and Methodology Skills
UK
Permanent vacancies with a requirement for process or methodology skills 161665 167144 194190
As % of all permanent IT jobs advertised in the UK 89.93% 89.36% 88.79%
Number of salaries quoted 127669 138904 159942
UK median annual salary £50,000 £49,500 £47,500
Median salary % change year-on-year +1.01% +4.21% +5.56%
10th Percentile £28,750 £28,000 £27,500
90th Percentile £80,000 £78,750 £77,500
UK excluding London median annual salary £44,000 £42,500 £42,500
% change year-on-year +3.53% - +6.25%

Customer Analysis
Job Vacancy Trend

Job postings citing Customer Analysis as a percentage of all IT jobs advertised.

Job vacancy trend for Customer Analysis in the UK

Customer Analysis
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer Analysis.

Salary trend for Customer Analysis in the UK

Customer Analysis
Salary Histogram

The salary distribution of IT jobs citing Customer Analysis over the 6 months to 20 November 2017.

Salary histogram for Customer Analysis in the UK

Customer Analysis
Top 11 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Customer Analysis within the UK over the 6 months to 20 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +63 45 £50,000 +25.00%
UK excluding London +34 27 £47,500 +35.71% 1
London +12 18 £56,250 +12.50%
North of England +17 12 £57,500 +76.92%
North West -1 12 £57,500 +84.00%
South East +34 5 £27,000 -43.16%
South West - 5 £48,000 -
Midlands - 4 £47,500 -
East Midlands - 3 £47,500 -
Scotland - 1 £45,000 - 1
West Midlands - 1 £55,000 -

For the 6 months to 20 November 2017, IT jobs citing Customer Analysis also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads with a requirement for Customer Analysis.

1 18 (39.13%) SQL
2 16 (34.78%) Microsoft
3 14 (30.43%) SAS
4 13 (28.26%) Retail
5 12 (26.09%) SharePoint
5 12 (26.09%) Microsoft Azure
5 12 (26.09%) Office 365
5 12 (26.09%) SharePoint 2013
6 10 (21.74%) Information Architecture
7 9 (19.57%) R
7 9 (19.57%) Mathematics
8 8 (17.39%) Tableau
8 8 (17.39%) Analytical Skills
8 8 (17.39%) Microsoft Excel
9 6 (13.04%) SQL Server Reporting Services
9 6 (13.04%) Marketing
9 6 (13.04%) Analytics
10 5 (10.87%) Planning and Forecasting
10 5 (10.87%) Prototyping
10 5 (10.87%) Statistics
10 5 (10.87%) Operations Research
10 5 (10.87%) Video Conferencing
10 5 (10.87%) Degree
10 5 (10.87%) Microsoft PowerPoint
10 5 (10.87%) Data Analysis
10 5 (10.87%) Agile Software Development
10 5 (10.87%) CRM
10 5 (10.87%) Business Intelligence
10 5 (10.87%) SLA
10 5 (10.87%) SPSS

Customer Analysis
Co-occurring IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 14 (30.43%) SAS
2 12 (26.09%) SharePoint
2 12 (26.09%) SharePoint 2013
3 1 (2.17%) CMS
Applications
1 8 (17.39%) Microsoft Excel
2 5 (10.87%) Microsoft PowerPoint
2 5 (10.87%) SPSS
3 4 (8.70%) Adobe Illustrator
3 4 (8.70%) Photoshop
4 3 (6.52%) Microsoft Office
5 1 (2.17%) InVision
Business Applications
1 2 (4.35%) Adobe Campaign
1 2 (4.35%) Salesforce.com CRM
1 2 (4.35%) Unica
Cloud Services
1 12 (26.09%) Microsoft Azure
1 12 (26.09%) Office 365
2 1 (2.17%) SaaS
Communications & Networking
1 2 (4.35%) Network Security
Database & Business Intelligence
1 6 (13.04%) SQL Server Reporting Services
2 5 (10.87%) BusinessObjects
3 4 (8.70%) Data Warehouse
3 4 (8.70%) Qlik Sense
4 3 (6.52%) QlikView
4 3 (6.52%) SQL Server
5 2 (4.35%) Data Mining
5 2 (4.35%) GIS
5 2 (4.35%) Power BI
Development Applications
1 4 (8.70%) Axure RP
1 4 (8.70%) SQL Server Management Studio (SSMS)
2 1 (2.17%) Balsamiq Mockups
General
1 13 (28.26%) Retail
2 6 (13.04%) Marketing
3 3 (6.52%) Finance
4 1 (2.17%) Back Office
Job Titles
1 11 (23.91%) Analyst
2 10 (21.74%) Consultant
2 10 (21.74%) Office 365 Consultant
2 10 (21.74%) SharePoint Consultant
3 5 (10.87%) Architect
3 5 (10.87%) Designer
3 5 (10.87%) Senior Designer
3 5 (10.87%) Solutions Architect
4 4 (8.70%) Operations Analyst
4 4 (8.70%) Senior UI Designer
4 4 (8.70%) UI Designer
4 4 (8.70%) Video Conferencing Engineer
5 3 (6.52%) Data Manager
5 3 (6.52%) Network Engineer
5 3 (6.52%) Senior Analyst
5 3 (6.52%) Service Manager
5 3 (6.52%) Support Engineer
5 3 (6.52%) Video Conferencing Support
6 2 (4.35%) SharePoint Architect
6 2 (4.35%) SharePoint Solutions Architect
Libraries, Frameworks & Software Standards
1 3 (6.52%) Web Services
1 3 (6.52%) XML
2 2 (4.35%) Visualforce
3 1 (2.17%) CSS
3 1 (2.17%) CSS3
3 1 (2.17%) Framer.js
3 1 (2.17%) HTML
3 1 (2.17%) HTML5
Miscellaneous
1 8 (17.39%) Analytical Skills
2 5 (10.87%) Video Conferencing
3 4 (8.70%) Computer Science
3 4 (8.70%) Minimum Viable Product
4 2 (4.35%) User Experience
5 1 (2.17%) BBC
5 1 (2.17%) Clustering
Processes & Methodologies
1 10 (21.74%) Information Architecture
2 9 (19.57%) Mathematics
3 6 (13.04%) Analytics
4 5 (10.87%) Actionable Insight
4 5 (10.87%) Agile Software Development
4 5 (10.87%) Business Intelligence
4 5 (10.87%) CRM
4 5 (10.87%) Data Analysis
4 5 (10.87%) Operations Research
4 5 (10.87%) Planning and Forecasting
4 5 (10.87%) Prototyping
4 5 (10.87%) Statistics
5 4 (8.70%) Data Protection
5 4 (8.70%) Statistical Modelling
6 3 (6.52%) Data Integration
6 3 (6.52%) Mathematical Modelling
6 3 (6.52%) Propensity Modelling
6 3 (6.52%) Single Customer View
6 3 (6.52%) Software Architecture
6 3 (6.52%) Time Management
Programming Languages
1 18 (39.13%) SQL
2 9 (19.57%) R
3 3 (6.52%) Python
3 3 (6.52%) VBA
4 2 (4.35%) Apex Code
4 2 (4.35%) T-SQL
5 1 (2.17%) JavaScript
Qualifications
1 5 (10.87%) Degree
2 3 (6.52%) Computer Science Degree
3 2 (4.35%) CCNA
3 2 (4.35%) Cisco Certification
4 1 (2.17%) ACCA
4 1 (2.17%) CIMA
Quality Assurance & Compliance
1 5 (10.87%) SLA
Vendors
1 16 (34.78%) Microsoft
2 8 (17.39%) Tableau
3 3 (6.52%) Salesforce Marketing Cloud
3 3 (6.52%) Salesforce.com
4 2 (4.35%) Alterian
5 1 (2.17%) Avaya
5 1 (2.17%) Cognos