The following table provides summary statistics for permanent job vacancies with a requirement for Customer Analysis skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Customer Analysis over the 3 months to 25 June 2017 with a comparison to the same period in the previous 2 years.

Customer Analysis
UK
3 months to
25 Jun 2017
Same period 2016 Same period 2015
Rank 859 892 958
Rank change year-on-year +33 +66  
Permanent jobs citing Customer Analysis 13 32 13
As % of all permanent IT jobs advertised in the UK 0.015% 0.033% 0.012%
As % of the Processes & Methodologies category 0.016% 0.037% 0.013%
Number of salaries quoted 11 27 5
Median salary £40,000 £35,000 £36,000
Median salary % change year-on-year +14.28% -2.77%  
90% offered a salary of more than £27,500 £23,400 £35,400
10% offered a salary of more than £65,000 £60,000 £40,500
UK excluding London median salary £27,500 £33,000 £40,000
% change year-on-year -16.66% -17.50%  

Customer Analysis is in the process and methodology skills category. The next table is for comparison with the above and provides summary statistics for all permanent job vacancies with a requirement for process and methodology skills.

Process & Methodology Skills
UK
Permanent job vacancies with a requirement for process and methodology skills 79039 86328 97439
As % of all permanent IT job vacancies advertised in the UK 89.73% 88.92% 88.03%
Number of salaries quoted 63711 72121 79644
Median salary £50,000 £50,000 £50,000
90% offered a salary of more than £32,500 £32,500 £31,500
10% offered a salary of more than £80,000 £75,000 £77,500
UK excluding London median salary £45,000 £45,000 £44,000
% change year-on-year - +2.27%  

Customer Analysis
Job Vacancy Trend

The job posting trend of jobs advertised citing Customer Analysis as a proportion of all permanent or contract IT jobs with a match in the Processes & Methodologies category.

Job vacancy trend for Customer Analysis in the UK

Customer Analysis
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer Analysis.

Salary trend for Customer Analysis in the UK

Customer Analysis
Salary Histogram

The salary distribution of IT jobs citing Customer Analysis over the 3 months to 25 June 2017.

Salary histogram for Customer Analysis in the UK

Customer Analysis
Top 9 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Customer Analysis within the UK over the 3 months to 25 June 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +33 13 £40,000 +14.28% 4
London +19 7 £55,000 +37.50% 1
Manchester -21 4 £27,500 -12.00% 1
North West -37 4 £27,500 -12.00% 2
West Midlands +9 1 £32,500 -63.88%
Wolverhampton - 1 £32,500 -
East Midlands - 1 £40,000 -
Hinckley - 1 £40,000 -
Leicestershire - 1 £40,000 -

For the 6 months to 25 June 2017, IT jobs citing Customer Analysis also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads with a requirement for Customer Analysis.

1 14 (70.00%) Marketing
2 9 (45.00%) SQL
3 8 (40.00%) CRM
4 7 (35.00%) Analytical Skills
5 6 (30.00%) Analytics
5 6 (30.00%) Retail
6 4 (20.00%) Python
6 4 (20.00%) SAS
6 4 (20.00%) Business Intelligence
6 4 (20.00%) R
6 4 (20.00%) Tableau
6 4 (20.00%) Customer Insight
6 4 (20.00%) Propensity Modelling
6 4 (20.00%) Degree
6 4 (20.00%) FastStats
6 4 (20.00%) Web Analytics
6 4 (20.00%) Direct Marketing
7 3 (15.00%) Mathematics
7 3 (15.00%) Huawei
7 3 (15.00%) SQL Server Reporting Services
7 3 (15.00%) Customer Engagement
7 3 (15.00%) Unica
7 3 (15.00%) ISMS
7 3 (15.00%) Statistical Modelling
7 3 (15.00%) Adobe Campaign
7 3 (15.00%) User Experience
7 3 (15.00%) Data Mining
7 3 (15.00%) Alterian
7 3 (15.00%) Information Security
7 3 (15.00%) Information Security Management

Customer Analysis
Co-occurring IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (20.00%) SAS
2 2 (10.00%) SharePoint
2 2 (10.00%) SharePoint 2013
Applications
1 3 (15.00%) SPSS
2 1 (5.00%) Microsoft Excel
2 1 (5.00%) Microsoft PowerPoint
Business Applications
1 4 (20.00%) FastStats
2 3 (15.00%) Adobe Campaign
2 3 (15.00%) Unica
Cloud Services
1 2 (10.00%) Microsoft Azure
1 2 (10.00%) Office 365
Communications & Networking
1 1 (5.00%) VPN
Database & Business Intelligence
1 3 (15.00%) Big Data
1 3 (15.00%) Data Mining
1 3 (15.00%) SQL Server Reporting Services
2 1 (5.00%) BusinessObjects
2 1 (5.00%) Data Warehouse
2 1 (5.00%) QlikView
2 1 (5.00%) SQL Server
General
1 14 (70.00%) Marketing
2 6 (30.00%) Retail
3 2 (10.00%) Finance
4 1 (5.00%) Banking
Job Titles
1 8 (40.00%) Analyst
2 4 (20.00%) Customer Analyst
2 4 (20.00%) Customer Insight Analyst
2 4 (20.00%) Insight Analyst
3 3 (15.00%) Product Manager
3 3 (15.00%) Senior Analyst
4 2 (10.00%) Consultant
5 1 (5.00%) 2nd Line Support
5 1 (5.00%) Accountant
5 1 (5.00%) Applications Support
5 1 (5.00%) CRM Manager
5 1 (5.00%) Customer Executive
5 1 (5.00%) Office 365 Consultant
5 1 (5.00%) Product Owner
5 1 (5.00%) SharePoint Consultant
5 1 (5.00%) Technical Consultant
Miscellaneous
1 7 (35.00%) Analytical Skills
2 3 (15.00%) User Experience
3 1 (5.00%) Clustering
Processes & Methodologies
1 8 (40.00%) CRM
2 6 (30.00%) Analytics
3 4 (20.00%) Business Intelligence
3 4 (20.00%) Customer Insight
3 4 (20.00%) Direct Marketing
3 4 (20.00%) Propensity Modelling
3 4 (20.00%) Web Analytics
4 3 (15.00%) Customer Engagement
4 3 (15.00%) Customer Requirements
4 3 (15.00%) Decision Tree
4 3 (15.00%) Experimental Design
4 3 (15.00%) Information Security
4 3 (15.00%) Information Security Management
4 3 (15.00%) ISMS
4 3 (15.00%) Mathematical Modelling
4 3 (15.00%) Mathematics
4 3 (15.00%) Presales
4 3 (15.00%) Security Management
4 3 (15.00%) Statistical Modelling
5 2 (10.00%) Information Architecture
Programming Languages
1 9 (45.00%) SQL
2 4 (20.00%) Python
2 4 (20.00%) R
3 1 (5.00%) C#
3 1 (5.00%) T-SQL
3 1 (5.00%) VBA
Qualifications
1 4 (20.00%) Degree
2 1 (5.00%) ACCA
2 1 (5.00%) CIMA
Vendors
1 4 (20.00%) Tableau
2 3 (15.00%) Alterian
2 3 (15.00%) Huawei
2 3 (15.00%) Microsoft
3 1 (5.00%) Cisco
3 1 (5.00%) Citrix
3 1 (5.00%) Cognos
Blackburn, Lancashire
Capita Resourcing - IT Resourcing
Salary: £25000 - £35000 per annum + benefits
Posted: 4 days ago
Staines, Middlesex
Sopra Steria Recruitment
Salary: From £30,000 to £40,000 per annum
Posted: 3 days ago
London
Robert Walters UK
Posted: 9 days ago
Salford, Lancashire
CV Screen Ltd
Salary: Up to £20k plus benefits
Posted: 5 days ago