2nd Line Engineer Job Trends in London

Second Line Engineer
England > London

The median Second Line Engineer salary in London is £40,000 per year, according to job vacancies posted during the 6 months leading to 3 April 2026.

The table below compares current salary benchmarking and summary statistics with the previous two years.

6 months to
3 Apr 2026
Same period 2025 Same period 2024
Rank 340 359 392
Rank change year-on-year +19 +33 +103
Permanent jobs requiring a 2nd Line Engineer 64 42 90
As % of all permanent jobs in London 0.35% 0.33% 0.40%
As % of the Job Titles category 0.38% 0.36% 0.43%
Number of salaries quoted 61 41 80
10th Percentile £32,500 £32,000 £30,475
25th Percentile £33,000 £35,000 £32,000
Median annual salary (50th Percentile) £40,000 £40,000 £35,750
Median % change year-on-year - +11.89% -3.38%
75th Percentile £42,500 £43,750 £43,750
90th Percentile £48,750 - £47,500
England median annual salary £35,000 £35,000 £32,000
% change year-on-year - +9.38% -1.54%

All Permanent IT Job Roles
London

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in London with a recognized job title 16,674 11,654 21,039
% of permanent jobs with a recognized job title 91.73% 90.78% 94.08%
Number of salaries quoted 11,198 7,515 16,527
10th Percentile £38,000 £42,000 £39,000
25th Percentile £52,500 £56,250 £52,500
Median annual salary (50th Percentile) £75,000 £75,000 £70,000
Median % change year-on-year - +7.14% -3.45%
75th Percentile £95,000 £98,750 £93,750
90th Percentile £107,500 £122,500 £115,000
England median annual salary £55,000 £60,000 £55,000
% change year-on-year -8.33% +9.09% -8.71%

2nd Line Engineer
Job Vacancy Trend in London

Historical trend showing the proportion of permanent IT job postings featuring '2nd Line Engineer' in the job title relative to all permanent IT jobs advertised in London.

2nd Line Engineer job vacancy trend in London

2nd Line Engineer
Salary Trend in London

Salary distribution trend for 2nd Line Engineer job vacancies in London.

Salary distribution trend for 2nd Line Engineer job vacancies in London

2nd Line Engineer
Salary Histogram in London

Salary distribution for jobs citing 2nd Line Engineer in London over the 6 months to 3 April 2026.

Salary histogram for 2nd Line Engineer in London

2nd Line Engineer
Job Locations in London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 2nd Line Engineer within the London region over the 6 months to 3 April 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Central London +14 19 £37,500 -6.25% 3
West London -11 9 £47,500 - 1
South London +30 2 £40,000 +8.11% 1
2nd Line Engineer
England

2nd Line Engineer Skill Set
Top 30 Co-Occurring Skills & Capabilities in London

For the 6 months to 3 April 2026, 2nd Line Engineer job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads across the London region featuring 2nd Line Engineer in the job title.

1 57 (89.06%) Microsoft 365
2 55 (85.94%) Microsoft
3 46 (71.88%) Windows
4 40 (62.50%) Azure
5 38 (59.38%) Active Directory
6 33 (51.56%) Microsoft Exchange
6 33 (51.56%) Problem-Solving
7 30 (46.88%) Wi-Fi
8 28 (43.75%) DNS
9 27 (42.19%) Windows 10
10 26 (40.63%) DHCP
11 25 (39.06%) Windows Server
12 24 (37.50%) TCP/IP
13 23 (35.94%) WAN
14 22 (34.38%) LAN
15 20 (31.25%) AWS
15 20 (31.25%) Windows Server 2016
16 19 (29.69%) Google Workspace
16 19 (29.69%) Mac OS
16 19 (29.69%) Microsoft Office
16 19 (29.69%) VPN
16 19 (29.69%) Windows Server 2019
17 18 (28.13%) Google
18 16 (25.00%) Active Directory Federation Services
18 16 (25.00%) Firewall
18 16 (25.00%) Hyper-V
18 16 (25.00%) SLA
18 16 (25.00%) Windows Server 2012
19 15 (23.44%) VoIP
20 13 (20.31%) ITIL

2nd Line Engineer Skill Set
Co-Occurring Skills & Capabilities in London by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 33 (51.56%) Microsoft Exchange
2 3 (4.69%) SharePoint
3 1 (1.56%) Confluence
Applications
1 19 (29.69%) Microsoft Office
2 1 (1.56%) Adobe Creative Suite
Cloud Services
1 57 (89.06%) Microsoft 365
2 40 (62.50%) Azure
3 20 (31.25%) AWS
4 19 (29.69%) Google Workspace
5 10 (15.63%) Entra ID
6 3 (4.69%) Mimecast
7 1 (1.56%) GCP
7 1 (1.56%) OneDrive
Communications & Networking
1 30 (46.88%) Wi-Fi
2 28 (43.75%) DNS
3 26 (40.63%) DHCP
4 24 (37.50%) TCP/IP
5 23 (35.94%) WAN
6 22 (34.38%) LAN
7 19 (29.69%) VPN
8 16 (25.00%) Firewall
9 15 (23.44%) VoIP
10 8 (12.50%) VLAN
11 5 (7.81%) ADSL
11 5 (7.81%) Wireless
12 3 (4.69%) NetScaler
12 3 (4.69%) SD-WAN
12 3 (4.69%) WebEx
13 2 (3.13%) Internet
13 2 (3.13%) IPsec
13 2 (3.13%) SSL
14 1 (1.56%) Cisco Wireless
Development Applications
1 1 (1.56%) JIRA
General
1 29 (45.31%) Social Skills
2 8 (12.50%) Finance
3 5 (7.81%) Manufacturing
4 3 (4.69%) Electronics
4 3 (4.69%) Marketing
4 3 (4.69%) Public Sector
4 3 (4.69%) Telecoms
5 2 (3.13%) Inclusion and Diversity
5 2 (3.13%) Retail
6 1 (1.56%) Advertising
6 1 (1.56%) Banking
6 1 (1.56%) Front Office
6 1 (1.56%) Organisational Skills
Miscellaneous
1 5 (7.81%) Driving Licence
1 5 (7.81%) Onboarding
2 2 (3.13%) IoT
2 2 (3.13%) iPad
2 2 (3.13%) iPhone
2 2 (3.13%) Mobile App
2 2 (3.13%) Video Conferencing
3 1 (1.56%) Hedge funds
3 1 (1.56%) Video\Live Streaming
Operating Systems
1 46 (71.88%) Windows
2 27 (42.19%) Windows 10
3 25 (39.06%) Windows Server
4 20 (31.25%) Windows Server 2016
5 19 (29.69%) Mac OS
5 19 (29.69%) Windows Server 2019
6 16 (25.00%) Windows Server 2012
7 4 (6.25%) Apple iOS
8 2 (3.13%) Android
9 1 (1.56%) Mac OS X
9 1 (1.56%) VMS
9 1 (1.56%) Windows 7
9 1 (1.56%) Windows Server 2008
Processes & Methodologies
1 33 (51.56%) Problem-Solving
2 13 (20.31%) ITIL
3 10 (15.63%) Customer Service
4 8 (12.50%) Service Management
5 7 (10.94%) Change Management
5 7 (10.94%) ITSM
6 6 (9.38%) Continuous Improvement
7 5 (7.81%) Computer Science
7 5 (7.81%) Configuration Management
7 5 (7.81%) Mobile Device Management
7 5 (7.81%) Problem Management
8 4 (6.25%) Process Improvement
9 3 (4.69%) Business Intelligence
9 3 (4.69%) Digital Marketing
9 3 (4.69%) Mentoring
9 3 (4.69%) Programme Management
9 3 (4.69%) User Experience
10 2 (3.13%) Asset Management
10 2 (3.13%) Cybersecurity
10 2 (3.13%) Service Delivery
Programming Languages
1 2 (3.13%) PowerShell
Qualifications
1 8 (12.50%) Microsoft Certification
2 7 (10.94%) Degree
3 5 (7.81%) A+ Certification
4 3 (4.69%) SC Cleared
4 3 (4.69%) Security Cleared
Quality Assurance & Compliance
1 16 (25.00%) SLA
2 1 (1.56%) Accessibility
System Software
1 38 (59.38%) Active Directory
2 16 (25.00%) Hyper-V
3 3 (4.69%) Virtual Desktop
Systems Management
1 16 (25.00%) Active Directory Federation Services
2 11 (17.19%) Microsoft Intune
3 5 (7.81%) Autotask
4 3 (4.69%) Jamf Pro
5 1 (1.56%) SCCM
5 1 (1.56%) Single Sign-On
Vendors
1 55 (85.94%) Microsoft
2 18 (28.13%) Google
3 4 (6.25%) Meraki
4 3 (4.69%) Aruba
4 3 (4.69%) CheckPoint
4 3 (4.69%) Cisco
4 3 (4.69%) F5
4 3 (4.69%) Fortinet
4 3 (4.69%) HP
4 3 (4.69%) Palo Alto
4 3 (4.69%) SAP
5 1 (1.56%) Adobe
5 1 (1.56%) Apple
5 1 (1.56%) Bomgar
5 1 (1.56%) Okta
5 1 (1.56%) ServiceNow
5 1 (1.56%) Snow
5 1 (1.56%) TOWER Software