2nd Line Engineer Job Trends in London

Second Line Engineer
England > London

The median Second Line Engineer salary in London is £36,000 per year, according to job vacancies posted during the 6 months leading to 21 July 2026.

The table below compares current salary benchmarking and summary statistics with the previous two years.

6 months to
21 Jul 2026
Same period 2025 Same period 2024
Rank 339 366 414
Rank change year-on-year +27 +48 -9
Permanent jobs requiring a 2nd Line Engineer 72 34 69
As % of all permanent jobs in London 0.32% 0.27% 0.32%
As % of the Job Titles category 0.34% 0.30% 0.34%
Number of salaries quoted 67 32 61
10th Percentile - £30,000 £30,250
25th Percentile £32,500 £33,313 £32,000
Median annual salary (50th Percentile) £36,000 £39,000 £36,000
Median % change year-on-year -7.69% +8.33% +2.86%
75th Percentile £40,000 £42,500 £43,750
90th Percentile £42,500 £43,750 £45,000
England median annual salary £35,000 £35,000 £32,500
% change year-on-year - +7.69% -

All Permanent IT Job Roles
London

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in London with a recognized job title 20,901 11,317 20,478
% of permanent jobs with a recognized job title 92.93% 91.52% 94.44%
Number of salaries quoted 14,431 7,346 14,756
10th Percentile £40,000 £40,000 £37,500
25th Percentile £55,000 £53,750 £50,000
Median annual salary (50th Percentile) £75,000 £72,500 £70,000
Median % change year-on-year +3.45% +3.57% -3.45%
75th Percentile £95,000 £97,500 £95,000
90th Percentile £100,000 £120,000 £116,250
England median annual salary £57,500 £55,000 £55,000
% change year-on-year +4.55% - -8.33%

2nd Line Engineer
Job Vacancy Trend in London

Historical trend showing the proportion of permanent IT job postings featuring '2nd Line Engineer' in the job title relative to all permanent IT jobs advertised in London.

2nd Line Engineer job vacancy trend in London

2nd Line Engineer
Salary Trend in London

Salary distribution trend for 2nd Line Engineer job vacancies in London.

Salary distribution trend for 2nd Line Engineer job vacancies in London

2nd Line Engineer
Salary Histogram in London

Salary distribution for jobs citing 2nd Line Engineer in London over the 6 months to 21 July 2026.

Salary histogram for 2nd Line Engineer in London

2nd Line Engineer
Job Locations in London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 2nd Line Engineer within the London region over the 6 months to 21 July 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Central London +12 20 £35,000 -12.50% 1
West London -15 5 £40,000 +33.33%
2nd Line Engineer
England

2nd Line Engineer Skill Set
Top 30 Co-Occurring Skills & Capabilities in London

For the 6 months to 21 July 2026, 2nd Line Engineer job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads across the London region featuring 2nd Line Engineer in the job title.

1 68 (94.44%) Microsoft
2 67 (93.06%) Microsoft 365
3 53 (73.61%) Windows
4 38 (52.78%) Azure
5 36 (50.00%) Active Directory
5 36 (50.00%) Microsoft Exchange
6 34 (47.22%) Problem-Solving
7 32 (44.44%) Entra ID
8 25 (34.72%) Firewall
8 25 (34.72%) Mac OS
9 24 (33.33%) DNS
9 24 (33.33%) SharePoint
9 24 (33.33%) Wi-Fi
10 23 (31.94%) Windows Server
11 22 (30.56%) DHCP
12 21 (29.17%) Customer Service
13 19 (26.39%) Service Delivery
13 19 (26.39%) SLA
14 18 (25.00%) Continuous Improvement
14 18 (25.00%) TCP/IP
15 17 (23.61%) WAN
16 16 (22.22%) Hyper-V
16 16 (22.22%) LAN
16 16 (22.22%) Microsoft Certification
17 15 (20.83%) Microsoft Office
18 14 (19.44%) Microsoft Intune
19 13 (18.06%) Windows Server 2019
20 12 (16.67%) Degree
20 12 (16.67%) Windows 10
20 12 (16.67%) Windows Server 2016

2nd Line Engineer Skill Set
Co-Occurring Skills & Capabilities in London by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 36 (50.00%) Microsoft Exchange
2 24 (33.33%) SharePoint
Applications
1 15 (20.83%) Microsoft Office
Cloud Services
1 67 (93.06%) Microsoft 365
2 38 (52.78%) Azure
3 32 (44.44%) Entra ID
4 8 (11.11%) AWS
4 8 (11.11%) Google Workspace
5 6 (8.33%) Power Platform
6 3 (4.17%) Mimecast
7 1 (1.39%) Azure Storage
7 1 (1.39%) Cloud Computing
7 1 (1.39%) OneDrive
Communications & Networking
1 25 (34.72%) Firewall
2 24 (33.33%) DNS
2 24 (33.33%) Wi-Fi
3 22 (30.56%) DHCP
4 18 (25.00%) TCP/IP
5 17 (23.61%) WAN
6 16 (22.22%) LAN
7 8 (11.11%) VoIP
7 8 (11.11%) VPN
8 5 (6.94%) ADSL
9 3 (4.17%) WebEx
10 2 (2.78%) SAN
10 2 (2.78%) Wireless
11 1 (1.39%) IPsec
11 1 (1.39%) NetScaler
11 1 (1.39%) SD-WAN
11 1 (1.39%) SSL
11 1 (1.39%) VLAN
Database & Business Intelligence
1 6 (8.33%) Power BI
2 3 (4.17%) SQL Server
General
1 34 (47.22%) Social Skills
2 6 (8.33%) Billing
3 5 (6.94%) Finance
3 5 (6.94%) Inclusion and Diversity
4 2 (2.78%) Advertising
4 2 (2.78%) Telecoms
5 1 (1.39%) Manufacturing
5 1 (1.39%) Organisational Skills
5 1 (1.39%) Retail
Miscellaneous
1 11 (15.28%) Onboarding
2 2 (2.78%) Enterprise Cloud
3 1 (1.39%) Data Centre
3 1 (1.39%) Hedge funds
3 1 (1.39%) iPad
Operating Systems
1 53 (73.61%) Windows
2 25 (34.72%) Mac OS
3 23 (31.94%) Windows Server
4 13 (18.06%) Windows Server 2019
5 12 (16.67%) Windows 10
5 12 (16.67%) Windows Server 2016
6 7 (9.72%) Windows Server 2012
7 2 (2.78%) Linux
7 2 (2.78%) Red Hat Enterprise Linux
8 1 (1.39%) Android
8 1 (1.39%) Apple iOS
8 1 (1.39%) Mac OS X
8 1 (1.39%) VMS
8 1 (1.39%) Windows 7
8 1 (1.39%) Windows Server 2008
Processes & Methodologies
1 34 (47.22%) Problem-Solving
2 21 (29.17%) Customer Service
3 19 (26.39%) Service Delivery
4 18 (25.00%) Continuous Improvement
5 10 (13.89%) Cybersecurity
5 10 (13.89%) ITIL
6 9 (12.50%) Identity Management
7 8 (11.11%) Computer Science
7 8 (11.11%) Mentoring
8 7 (9.72%) Collaborative Culture
8 7 (9.72%) Disaster Recovery
8 7 (9.72%) Incident Management
8 7 (9.72%) Incident Response
9 6 (8.33%) Business Intelligence
9 6 (8.33%) Change Management
9 6 (8.33%) Cloud Operations
9 6 (8.33%) ITSM
9 6 (8.33%) Mobile Device Management
9 6 (8.33%) Network Management
9 6 (8.33%) Service Management
Programming Languages
1 2 (2.78%) Java
1 2 (2.78%) PowerShell
1 2 (2.78%) SQL
Qualifications
1 16 (22.22%) Microsoft Certification
2 12 (16.67%) Degree
3 8 (11.11%) A+ Certification
4 6 (8.33%) HND
5 2 (2.78%) Dell Certification
5 2 (2.78%) MCSA
6 1 (1.39%) SC Cleared
6 1 (1.39%) Security Cleared
Quality Assurance & Compliance
1 19 (26.39%) SLA
System Software
1 36 (50.00%) Active Directory
2 16 (22.22%) Hyper-V
3 7 (9.72%) VMware Infrastructure
4 6 (8.33%) Virtual Desktop
5 2 (2.78%) VMware ESXi
Systems Management
1 14 (19.44%) Microsoft Intune
2 9 (12.50%) Autotask
3 7 (9.72%) Active Directory Federation Services
4 6 (8.33%) FortiGate
5 2 (2.78%) WSUS
Vendors
1 68 (94.44%) Microsoft
2 7 (9.72%) Google
2 7 (9.72%) VMware
3 5 (6.94%) Cisco
4 3 (4.17%) HP
5 2 (2.78%) Dell
5 2 (2.78%) Fujitsu
5 2 (2.78%) Juniper
5 2 (2.78%) Meraki
5 2 (2.78%) Red Hat
6 1 (1.39%) Aruba
6 1 (1.39%) CheckPoint
6 1 (1.39%) F5
6 1 (1.39%) Fortinet
6 1 (1.39%) Palo Alto
6 1 (1.39%) Snow
6 1 (1.39%) Ubiquiti