2nd Line Engineer Job Trends in London

Second Line Engineer
England > London

The median Second Line Engineer salary in London is £37,000 per year, according to job vacancies posted during the 6 months leading to 5 June 2026.

The table below compares current salary benchmarking and summary statistics with the previous two years.

6 months to
5 Jun 2026
Same period 2025 Same period 2024
Rank 327 355 420
Rank change year-on-year +28 +65 +10
Permanent jobs requiring a 2nd Line Engineer 80 33 79
As % of all permanent jobs in London 0.38% 0.27% 0.33%
As % of the Job Titles category 0.41% 0.30% 0.35%
Number of salaries quoted 73 32 68
10th Percentile £32,500 £31,325 £30,250
25th Percentile £33,000 £35,000 £31,813
Median annual salary (50th Percentile) £37,000 £40,000 £35,500
Median % change year-on-year -7.50% +12.68% +1.43%
75th Percentile £42,000 £42,813 £43,750
90th Percentile £45,800 £43,750 £45,000
England median annual salary £35,000 £35,000 £32,500
% change year-on-year - +7.69% -

All Permanent IT Job Roles
London

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in London with a recognized job title 19,445 10,857 22,655
% of permanent jobs with a recognized job title 92.34% 90.16% 94.48%
Number of salaries quoted 13,292 6,878 16,909
10th Percentile £40,000 £40,700 £37,500
25th Percentile £55,000 £55,000 £50,000
Median annual salary (50th Percentile) £75,000 £75,000 £70,000
Median % change year-on-year - +7.14% -3.45%
75th Percentile £95,000 £99,413 £93,750
90th Percentile £100,000 £122,500 £115,000
England median annual salary £56,000 £57,500 £52,500
% change year-on-year -2.61% +9.52% -13.32%

2nd Line Engineer
Job Vacancy Trend in London

Historical trend showing the proportion of permanent IT job postings featuring '2nd Line Engineer' in the job title relative to all permanent IT jobs advertised in London.

2nd Line Engineer job vacancy trend in London

2nd Line Engineer
Salary Trend in London

Salary distribution trend for 2nd Line Engineer job vacancies in London.

Salary distribution trend for 2nd Line Engineer job vacancies in London

2nd Line Engineer
Salary Histogram in London

Salary distribution for jobs citing 2nd Line Engineer in London over the 6 months to 5 June 2026.

Salary histogram for 2nd Line Engineer in London

2nd Line Engineer
Job Locations in London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 2nd Line Engineer within the London region over the 6 months to 5 June 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Central London +7 21 £35,000 -12.50% 1
West London -10 7 £47,500 - 1
South London +10 1 £40,000 +8.84%
2nd Line Engineer
England

2nd Line Engineer Skill Set
Top 30 Co-Occurring Skills & Capabilities in London

For the 6 months to 5 June 2026, 2nd Line Engineer job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads across the London region featuring 2nd Line Engineer in the job title.

1 74 (92.50%) Microsoft
2 73 (91.25%) Microsoft 365
3 59 (73.75%) Windows
4 46 (57.50%) Azure
5 41 (51.25%) Active Directory
6 39 (48.75%) Microsoft Exchange
6 39 (48.75%) Problem-Solving
7 30 (37.50%) Wi-Fi
8 29 (36.25%) DNS
9 28 (35.00%) DHCP
9 28 (35.00%) Entra ID
9 28 (35.00%) Mac OS
10 27 (33.75%) Windows Server
11 26 (32.50%) WAN
12 25 (31.25%) Firewall
13 24 (30.00%) SharePoint
14 23 (28.75%) LAN
14 23 (28.75%) TCP/IP
15 22 (27.50%) Customer Service
15 22 (27.50%) SLA
16 21 (26.25%) Microsoft Office
17 20 (25.00%) Hyper-V
17 20 (25.00%) Windows 10
18 18 (22.50%) Service Delivery
18 18 (22.50%) Windows Server 2019
19 17 (21.25%) Windows Server 2016
20 16 (20.00%) AWS
20 16 (20.00%) Continuous Improvement
20 16 (20.00%) Microsoft Certification
21 15 (18.75%) Microsoft Intune

2nd Line Engineer Skill Set
Co-Occurring Skills & Capabilities in London by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 39 (48.75%) Microsoft Exchange
2 24 (30.00%) SharePoint
3 1 (1.25%) Confluence
Applications
1 21 (26.25%) Microsoft Office
Cloud Services
1 73 (91.25%) Microsoft 365
2 46 (57.50%) Azure
3 28 (35.00%) Entra ID
4 16 (20.00%) AWS
5 13 (16.25%) Google Workspace
6 6 (7.50%) Power Platform
7 3 (3.75%) Mimecast
8 2 (2.50%) OneDrive
9 1 (1.25%) Azure Storage
9 1 (1.25%) Cloud Computing
9 1 (1.25%) GCP
Communications & Networking
1 30 (37.50%) Wi-Fi
2 29 (36.25%) DNS
3 28 (35.00%) DHCP
4 26 (32.50%) WAN
5 25 (31.25%) Firewall
6 23 (28.75%) LAN
6 23 (28.75%) TCP/IP
7 12 (15.00%) VoIP
8 10 (12.50%) VPN
9 5 (6.25%) ADSL
10 3 (3.75%) NetScaler
10 3 (3.75%) SD-WAN
10 3 (3.75%) WebEx
10 3 (3.75%) Wireless
11 2 (2.50%) SAN
12 1 (1.25%) Cisco Wireless
12 1 (1.25%) VLAN
Database & Business Intelligence
1 6 (7.50%) Power BI
2 3 (3.75%) SQL Server
Development Applications
1 1 (1.25%) JIRA
General
1 36 (45.00%) Social Skills
2 7 (8.75%) Finance
3 6 (7.50%) Billing
4 4 (5.00%) Manufacturing
4 4 (5.00%) Telecoms
5 3 (3.75%) Advertising
5 3 (3.75%) Inclusion and Diversity
6 2 (2.50%) Electronics
6 2 (2.50%) Marketing
6 2 (2.50%) Public Sector
6 2 (2.50%) Retail
Miscellaneous
1 13 (16.25%) Onboarding
2 2 (2.50%) Enterprise Cloud
3 1 (1.25%) IoT
3 1 (1.25%) Mobile App
3 1 (1.25%) Video\Live Streaming
Operating Systems
1 59 (73.75%) Windows
2 28 (35.00%) Mac OS
3 27 (33.75%) Windows Server
4 20 (25.00%) Windows 10
5 18 (22.50%) Windows Server 2019
6 17 (21.25%) Windows Server 2016
7 12 (15.00%) Windows Server 2012
8 2 (2.50%) Linux
8 2 (2.50%) Red Hat Enterprise Linux
9 1 (1.25%) Android
9 1 (1.25%) Apple iOS
9 1 (1.25%) Mac OS X
9 1 (1.25%) VMS
9 1 (1.25%) Windows 7
9 1 (1.25%) Windows Server 2008
Processes & Methodologies
1 39 (48.75%) Problem-Solving
2 22 (27.50%) Customer Service
3 18 (22.50%) Service Delivery
4 16 (20.00%) Continuous Improvement
5 14 (17.50%) ITIL
6 10 (12.50%) Cybersecurity
7 9 (11.25%) Identity Management
8 8 (10.00%) Business Intelligence
8 8 (10.00%) Computer Science
9 7 (8.75%) Change Management
9 7 (8.75%) ITSM
9 7 (8.75%) Service Management
10 6 (7.50%) Cloud Operations
10 6 (7.50%) Cloud Security
10 6 (7.50%) Collaborative Culture
10 6 (7.50%) Disaster Recovery
10 6 (7.50%) Incident Management
10 6 (7.50%) Incident Response
10 6 (7.50%) Mobile Device Management
10 6 (7.50%) Network Management
Programming Languages
1 2 (2.50%) Java
1 2 (2.50%) PowerShell
1 2 (2.50%) SQL
Qualifications
1 16 (20.00%) Microsoft Certification
2 13 (16.25%) Degree
3 8 (10.00%) A+ Certification
4 6 (7.50%) HND
5 3 (3.75%) SC Cleared
5 3 (3.75%) Security Cleared
6 2 (2.50%) Dell Certification
6 2 (2.50%) MCSA
Quality Assurance & Compliance
1 22 (27.50%) SLA
2 1 (1.25%) Accessibility
System Software
1 41 (51.25%) Active Directory
2 20 (25.00%) Hyper-V
3 6 (7.50%) Virtual Desktop
3 6 (7.50%) VMware Infrastructure
4 2 (2.50%) VMware ESXi
Systems Management
1 15 (18.75%) Microsoft Intune
2 12 (15.00%) Active Directory Federation Services
3 9 (11.25%) Autotask
4 6 (7.50%) FortiGate
5 2 (2.50%) WSUS
Vendors
1 74 (92.50%) Microsoft
2 12 (15.00%) Google
3 6 (7.50%) Cisco
3 6 (7.50%) VMware
4 5 (6.25%) HP
5 4 (5.00%) Meraki
6 3 (3.75%) Aruba
6 3 (3.75%) CheckPoint
6 3 (3.75%) F5
6 3 (3.75%) Fortinet
6 3 (3.75%) Palo Alto
7 2 (2.50%) Dell
7 2 (2.50%) Fujitsu
7 2 (2.50%) Juniper
7 2 (2.50%) Red Hat
7 2 (2.50%) SAP
8 1 (1.25%) Snow
8 1 (1.25%) TOWER Software