2nd Line Engineer Job Trends in London

Second Line Engineer
England > London

The median Second Line Engineer salary in London is £40,000 per year, according to job vacancies posted during the 6 months leading to 27 March 2026.

The table below compares current salary benchmarking and summary statistics with the previous two years.

6 months to
27 Mar 2026
Same period 2025 Same period 2024
Rank 334 346 393
Rank change year-on-year +12 +47 +102
Permanent jobs requiring a 2nd Line Engineer 61 46 92
As % of all permanent jobs in London 0.35% 0.36% 0.41%
As % of the Job Titles category 0.38% 0.39% 0.44%
Number of salaries quoted 58 46 82
10th Percentile £32,500 £32,125 £30,550
25th Percentile £33,688 £35,000 £32,125
Median annual salary (50th Percentile) £40,000 £40,000 £35,750
Median % change year-on-year - +11.89% -3.38%
75th Percentile £42,500 £43,750 £43,750
90th Percentile £48,750 £45,625 £47,500
England median annual salary £35,000 £35,000 £32,000
% change year-on-year - +9.38% -1.54%

All Permanent IT Job Roles
London

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in London with a recognized job title 16,176 11,669 20,924
% of permanent jobs with a recognized job title 91.76% 90.79% 94.11%
Number of salaries quoted 10,807 7,516 16,460
10th Percentile £37,500 £42,000 £39,250
25th Percentile £51,250 £56,250 £52,500
Median annual salary (50th Percentile) £75,000 £75,000 £70,000
Median % change year-on-year - +7.14% -3.45%
75th Percentile £95,000 £97,500 £93,750
90th Percentile £107,500 £122,500 £115,000
England median annual salary £55,000 £60,000 £55,000
% change year-on-year -8.33% +9.09% -9.09%

2nd Line Engineer
Job Vacancy Trend in London

Historical trend showing the proportion of permanent IT job postings featuring '2nd Line Engineer' in the job title relative to all permanent IT jobs advertised in London.

2nd Line Engineer job vacancy trend in London

2nd Line Engineer
Salary Trend in London

Salary distribution trend for 2nd Line Engineer job vacancies in London.

Salary distribution trend for 2nd Line Engineer job vacancies in London

2nd Line Engineer
Salary Histogram in London

Salary distribution for jobs citing 2nd Line Engineer in London over the 6 months to 27 March 2026.

Salary histogram for 2nd Line Engineer in London

2nd Line Engineer
Job Locations in London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 2nd Line Engineer within the London region over the 6 months to 27 March 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Central London +12 17 £37,500 -6.25% 3
West London - 9 £47,500 - 1
South London +34 2 £40,000 +8.11% 1
2nd Line Engineer
England

2nd Line Engineer Skill Set
Top 30 Co-Occurring Skills & Capabilities in London

For the 6 months to 27 March 2026, 2nd Line Engineer job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads across the London region featuring 2nd Line Engineer in the job title.

1 54 (88.52%) Microsoft 365
2 52 (85.25%) Microsoft
3 44 (72.13%) Windows
4 39 (63.93%) Azure
5 36 (59.02%) Active Directory
6 32 (52.46%) Microsoft Exchange
7 31 (50.82%) Problem-Solving
8 30 (49.18%) Wi-Fi
9 27 (44.26%) DNS
9 27 (44.26%) Windows 10
10 25 (40.98%) DHCP
10 25 (40.98%) Windows Server
11 23 (37.70%) TCP/IP
11 23 (37.70%) WAN
12 22 (36.07%) LAN
13 20 (32.79%) AWS
13 20 (32.79%) Windows Server 2016
14 19 (31.15%) Google Workspace
14 19 (31.15%) Mac OS
14 19 (31.15%) Windows Server 2019
15 18 (29.51%) Google
15 18 (29.51%) VPN
16 17 (27.87%) Microsoft Office
17 16 (26.23%) Active Directory Federation Services
17 16 (26.23%) Hyper-V
17 16 (26.23%) Windows Server 2012
18 15 (24.59%) Firewall
18 15 (24.59%) SLA
18 15 (24.59%) VoIP
19 12 (19.67%) ITIL

2nd Line Engineer Skill Set
Co-Occurring Skills & Capabilities in London by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 32 (52.46%) Microsoft Exchange
2 3 (4.92%) SharePoint
3 1 (1.64%) Confluence
Applications
1 17 (27.87%) Microsoft Office
2 1 (1.64%) Adobe Creative Suite
Cloud Services
1 54 (88.52%) Microsoft 365
2 39 (63.93%) Azure
3 20 (32.79%) AWS
4 19 (31.15%) Google Workspace
5 9 (14.75%) Entra ID
6 3 (4.92%) Mimecast
7 1 (1.64%) GCP
7 1 (1.64%) OneDrive
Communications & Networking
1 30 (49.18%) Wi-Fi
2 27 (44.26%) DNS
3 25 (40.98%) DHCP
4 23 (37.70%) TCP/IP
4 23 (37.70%) WAN
5 22 (36.07%) LAN
6 18 (29.51%) VPN
7 15 (24.59%) Firewall
7 15 (24.59%) VoIP
8 8 (13.11%) VLAN
9 5 (8.20%) ADSL
9 5 (8.20%) Wireless
10 3 (4.92%) NetScaler
10 3 (4.92%) SD-WAN
10 3 (4.92%) WebEx
11 2 (3.28%) Internet
11 2 (3.28%) IPsec
11 2 (3.28%) SSL
12 1 (1.64%) Cisco Wireless
Development Applications
1 1 (1.64%) JIRA
General
1 27 (44.26%) Social Skills
2 8 (13.11%) Finance
3 5 (8.20%) Manufacturing
4 3 (4.92%) Electronics
4 3 (4.92%) Marketing
4 3 (4.92%) Public Sector
4 3 (4.92%) Telecoms
5 2 (3.28%) Inclusion and Diversity
5 2 (3.28%) Retail
6 1 (1.64%) Advertising
6 1 (1.64%) Banking
6 1 (1.64%) Front Office
6 1 (1.64%) Organisational Skills
Miscellaneous
1 5 (8.20%) Driving Licence
1 5 (8.20%) Onboarding
2 2 (3.28%) IoT
2 2 (3.28%) iPad
2 2 (3.28%) iPhone
2 2 (3.28%) Mobile App
2 2 (3.28%) Video Conferencing
3 1 (1.64%) Hedge funds
3 1 (1.64%) Video\Live Streaming
Operating Systems
1 44 (72.13%) Windows
2 27 (44.26%) Windows 10
3 25 (40.98%) Windows Server
4 20 (32.79%) Windows Server 2016
5 19 (31.15%) Mac OS
5 19 (31.15%) Windows Server 2019
6 16 (26.23%) Windows Server 2012
7 4 (6.56%) Apple iOS
8 2 (3.28%) Android
9 1 (1.64%) Mac OS X
9 1 (1.64%) VMS
9 1 (1.64%) Windows 7
9 1 (1.64%) Windows Server 2008
Processes & Methodologies
1 31 (50.82%) Problem-Solving
2 12 (19.67%) ITIL
3 9 (14.75%) Customer Service
4 7 (11.48%) Change Management
4 7 (11.48%) ITSM
4 7 (11.48%) Service Management
5 6 (9.84%) Continuous Improvement
6 5 (8.20%) Configuration Management
6 5 (8.20%) Problem Management
7 4 (6.56%) Computer Science
7 4 (6.56%) Mobile Device Management
7 4 (6.56%) Process Improvement
8 3 (4.92%) Business Intelligence
8 3 (4.92%) Digital Marketing
8 3 (4.92%) Mentoring
8 3 (4.92%) Programme Management
8 3 (4.92%) User Experience
9 2 (3.28%) Asset Management
9 2 (3.28%) Client Onboarding
9 2 (3.28%) Service Delivery
Programming Languages
1 2 (3.28%) PowerShell
Qualifications
1 7 (11.48%) Microsoft Certification
2 5 (8.20%) Degree
3 4 (6.56%) A+ Certification
4 3 (4.92%) SC Cleared
4 3 (4.92%) Security Cleared
Quality Assurance & Compliance
1 15 (24.59%) SLA
2 1 (1.64%) Accessibility
System Software
1 36 (59.02%) Active Directory
2 16 (26.23%) Hyper-V
3 3 (4.92%) Virtual Desktop
Systems Management
1 16 (26.23%) Active Directory Federation Services
2 10 (16.39%) Microsoft Intune
3 5 (8.20%) Autotask
4 3 (4.92%) Jamf Pro
5 1 (1.64%) SCCM
5 1 (1.64%) Single Sign-On
Vendors
1 52 (85.25%) Microsoft
2 18 (29.51%) Google
3 4 (6.56%) Meraki
4 3 (4.92%) Aruba
4 3 (4.92%) CheckPoint
4 3 (4.92%) Cisco
4 3 (4.92%) F5
4 3 (4.92%) Fortinet
4 3 (4.92%) HP
4 3 (4.92%) Palo Alto
4 3 (4.92%) SAP
5 1 (1.64%) Adobe
5 1 (1.64%) Apple
5 1 (1.64%) Bomgar
5 1 (1.64%) Okta
5 1 (1.64%) ServiceNow
5 1 (1.64%) TOWER Software