2nd Line Engineer Job Trends in London

Second Line Engineer
England > London

The median Second Line Engineer salary in London is £40,000 per year, according to job vacancies posted during the 6 months leading to 19 April 2026.

The table below compares current salary benchmarking and summary statistics with the previous two years.

6 months to
19 Apr 2026
Same period 2025 Same period 2024
Rank 343 367 407
Rank change year-on-year +24 +40 +83
Permanent jobs requiring a 2nd Line Engineer 68 40 91
As % of all permanent jobs in London 0.35% 0.31% 0.39%
As % of the Job Titles category 0.38% 0.34% 0.42%
Number of salaries quoted 65 39 79
10th Percentile - £30,950 £30,450
25th Percentile £32,500 £35,000 £32,250
Median annual salary (50th Percentile) £40,000 £38,000 £37,500
Median % change year-on-year +5.26% +1.33% +1.35%
75th Percentile £42,500 £42,500 £43,750
90th Percentile £48,750 £43,750 £47,500
England median annual salary £35,000 £35,000 £32,500
% change year-on-year - +7.69% -

All Permanent IT Job Roles
London

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in London with a recognized job title 17,754 11,701 21,819
% of permanent jobs with a recognized job title 91.75% 90.63% 94.13%
Number of salaries quoted 11,912 7,555 16,645
10th Percentile £38,750 £41,250 £38,750
25th Percentile £52,500 £55,125 £51,250
Median annual salary (50th Percentile) £75,000 £75,000 £70,000
Median % change year-on-year - +7.14% -3.45%
75th Percentile £95,000 £100,000 £93,750
90th Percentile £105,000 £122,500 £115,000
England median annual salary £55,000 £60,000 £54,000
% change year-on-year -8.33% +11.11% -10.37%

2nd Line Engineer
Job Vacancy Trend in London

Historical trend showing the proportion of permanent IT job postings featuring '2nd Line Engineer' in the job title relative to all permanent IT jobs advertised in London.

2nd Line Engineer job vacancy trend in London

2nd Line Engineer
Salary Trend in London

Salary distribution trend for 2nd Line Engineer job vacancies in London.

Salary distribution trend for 2nd Line Engineer job vacancies in London

2nd Line Engineer
Salary Histogram in London

Salary distribution for jobs citing 2nd Line Engineer in London over the 6 months to 19 April 2026.

Salary histogram for 2nd Line Engineer in London

2nd Line Engineer
Job Locations in London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 2nd Line Engineer within the London region over the 6 months to 19 April 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Central London +21 21 £35,000 -12.50% 2
West London -15 8 £47,500 - 1
South London +22 2 £40,000 +8.11% 1
2nd Line Engineer
England

2nd Line Engineer Skill Set
Top 30 Co-Occurring Skills & Capabilities in London

For the 6 months to 19 April 2026, 2nd Line Engineer job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads across the London region featuring 2nd Line Engineer in the job title.

1 61 (89.71%) Microsoft 365
2 59 (86.76%) Microsoft
3 49 (72.06%) Windows
4 41 (60.29%) Azure
5 38 (55.88%) Active Directory
6 37 (54.41%) Problem-Solving
7 35 (51.47%) Microsoft Exchange
8 31 (45.59%) Wi-Fi
9 30 (44.12%) DNS
10 28 (41.18%) DHCP
11 27 (39.71%) Windows 10
12 25 (36.76%) TCP/IP
12 25 (36.76%) Windows Server
13 24 (35.29%) WAN
14 23 (33.82%) LAN
15 22 (32.35%) Mac OS
16 21 (30.88%) Microsoft Office
17 20 (29.41%) AWS
17 20 (29.41%) Windows Server 2016
18 19 (27.94%) Google Workspace
18 19 (27.94%) Windows Server 2019
19 18 (26.47%) Firewall
19 18 (26.47%) Google
19 18 (26.47%) VPN
20 17 (25.00%) Hyper-V
20 17 (25.00%) SLA
21 16 (23.53%) Active Directory Federation Services
21 16 (23.53%) Windows Server 2012
22 15 (22.06%) VoIP
23 13 (19.12%) Entra ID

2nd Line Engineer Skill Set
Co-Occurring Skills & Capabilities in London by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 35 (51.47%) Microsoft Exchange
2 6 (8.82%) SharePoint
3 1 (1.47%) Confluence
Applications
1 21 (30.88%) Microsoft Office
Cloud Services
1 61 (89.71%) Microsoft 365
2 41 (60.29%) Azure
3 20 (29.41%) AWS
4 19 (27.94%) Google Workspace
5 13 (19.12%) Entra ID
6 3 (4.41%) Mimecast
7 1 (1.47%) GCP
7 1 (1.47%) OneDrive
Communications & Networking
1 31 (45.59%) Wi-Fi
2 30 (44.12%) DNS
3 28 (41.18%) DHCP
4 25 (36.76%) TCP/IP
5 24 (35.29%) WAN
6 23 (33.82%) LAN
7 18 (26.47%) Firewall
7 18 (26.47%) VPN
8 15 (22.06%) VoIP
9 7 (10.29%) VLAN
10 5 (7.35%) ADSL
10 5 (7.35%) Wireless
11 3 (4.41%) NetScaler
11 3 (4.41%) SD-WAN
11 3 (4.41%) WebEx
12 2 (2.94%) Internet
12 2 (2.94%) IPsec
12 2 (2.94%) SSL
13 1 (1.47%) Cisco Wireless
Development Applications
1 1 (1.47%) JIRA
General
1 32 (47.06%) Social Skills
2 8 (11.76%) Finance
3 5 (7.35%) Manufacturing
4 3 (4.41%) Electronics
4 3 (4.41%) Marketing
4 3 (4.41%) Public Sector
4 3 (4.41%) Telecoms
5 2 (2.94%) Inclusion and Diversity
5 2 (2.94%) Retail
6 1 (1.47%) Advertising
6 1 (1.47%) Banking
6 1 (1.47%) Front Office
6 1 (1.47%) Organisational Skills
Miscellaneous
1 7 (10.29%) Onboarding
2 4 (5.88%) Driving Licence
3 2 (2.94%) IoT
3 2 (2.94%) iPad
3 2 (2.94%) iPhone
3 2 (2.94%) Mobile App
4 1 (1.47%) Hedge funds
4 1 (1.47%) Video Conferencing
4 1 (1.47%) Video\Live Streaming
Operating Systems
1 49 (72.06%) Windows
2 27 (39.71%) Windows 10
3 25 (36.76%) Windows Server
4 22 (32.35%) Mac OS
5 20 (29.41%) Windows Server 2016
6 19 (27.94%) Windows Server 2019
7 16 (23.53%) Windows Server 2012
8 4 (5.88%) Apple iOS
9 2 (2.94%) Android
10 1 (1.47%) Mac OS X
10 1 (1.47%) VMS
10 1 (1.47%) Windows 7
10 1 (1.47%) Windows Server 2008
Processes & Methodologies
1 37 (54.41%) Problem-Solving
2 12 (17.65%) Customer Service
2 12 (17.65%) ITIL
3 7 (10.29%) Change Management
3 7 (10.29%) Computer Science
3 7 (10.29%) Service Management
4 6 (8.82%) Continuous Improvement
4 6 (8.82%) ITSM
4 6 (8.82%) Mobile Device Management
5 5 (7.35%) Configuration Management
5 5 (7.35%) Problem Management
5 5 (7.35%) Service Delivery
6 4 (5.88%) Process Improvement
7 3 (4.41%) Business Intelligence
7 3 (4.41%) Cybersecurity
7 3 (4.41%) Digital Marketing
7 3 (4.41%) Identity Management
7 3 (4.41%) Mentoring
7 3 (4.41%) Programme Management
7 3 (4.41%) User Experience
Programming Languages
1 2 (2.94%) PowerShell
Qualifications
1 10 (14.71%) Microsoft Certification
2 9 (13.24%) Degree
3 7 (10.29%) A+ Certification
4 3 (4.41%) SC Cleared
4 3 (4.41%) Security Cleared
Quality Assurance & Compliance
1 17 (25.00%) SLA
2 1 (1.47%) Accessibility
System Software
1 38 (55.88%) Active Directory
2 17 (25.00%) Hyper-V
3 3 (4.41%) Virtual Desktop
4 1 (1.47%) VMware Infrastructure
Systems Management
1 16 (23.53%) Active Directory Federation Services
2 11 (16.18%) Microsoft Intune
3 6 (8.82%) Autotask
4 2 (2.94%) Jamf Pro
Vendors
1 59 (86.76%) Microsoft
2 18 (26.47%) Google
3 4 (5.88%) Meraki
4 3 (4.41%) Aruba
4 3 (4.41%) CheckPoint
4 3 (4.41%) Cisco
4 3 (4.41%) F5
4 3 (4.41%) Fortinet
4 3 (4.41%) HP
4 3 (4.41%) Palo Alto
4 3 (4.41%) SAP
5 1 (1.47%) Snow
5 1 (1.47%) TOWER Software
5 1 (1.47%) VMware