2nd Line Engineer Job Trends in London

Second Line Engineer
England > London

The median Second Line Engineer salary in London is £36,000 per year, according to job vacancies posted during the 6 months leading to 6 October 2026.

The table below compares current salary benchmarking and summary statistics with the previous two years.

6 months to
6 Oct 2026
Same period 2025 Same period 2024
Rank 394 356 380
Rank change year-on-year -38 +24 -9
Permanent jobs requiring a 2nd Line Engineer 56 24 84
As % of all permanent jobs in London 0.22% 0.20% 0.45%
As % of the Job Titles category 0.23% 0.23% 0.48%
Number of salaries quoted 49 22 70
10th Percentile £31,850 £30,000 £31,175
25th Percentile £33,250 £30,313 £34,938
Median annual salary (50th Percentile) £36,000 £39,000 £38,750
Median % change year-on-year -7.69% +0.65% +7.64%
75th Percentile £38,750 £44,688 £43,750
90th Percentile £40,000 £56,250 £57,500
England median annual salary £35,000 £33,500 £34,000
% change year-on-year +4.48% -1.47% +4.62%

All Permanent IT Job Roles
London

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in London with a recognized job title 24,003 10,661 17,613
% of permanent jobs with a recognized job title 92.48% 90.97% 95.33%
Number of salaries quoted 16,104 6,886 10,855
10th Percentile £40,000 £36,250 £40,000
25th Percentile £55,000 £51,250 £52,500
Median annual salary (50th Percentile) £75,000 £72,500 £72,500
Median % change year-on-year +3.45% - -3.33%
75th Percentile £100,000 £95,000 £95,000
90th Percentile - £120,000 £120,000
England median annual salary £59,500 £55,000 £55,000
% change year-on-year +8.18% - -8.33%

2nd Line Engineer
Job Vacancy Trend in London

Historical trend showing the proportion of permanent IT job postings featuring '2nd Line Engineer' in the job title relative to all permanent IT jobs advertised in London.

2nd Line Engineer job vacancy trend in London

2nd Line Engineer
Salary Trend in London

Salary distribution trend for 2nd Line Engineer job vacancies in London.

Salary distribution trend for 2nd Line Engineer job vacancies in London

2nd Line Engineer
Salary Histogram in London

Salary distribution for jobs citing 2nd Line Engineer in London over the 6 months to 6 October 2026.

Salary histogram for 2nd Line Engineer in London

2nd Line Engineer
Job Locations in London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 2nd Line Engineer within the London region over the 6 months to 6 October 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Central London +10 7 £35,000 -15.15% 1
West London -16 5 £40,000 +33.33%
2nd Line Engineer
England

2nd Line Engineer Skill Set
Top 30 Co-Occurring Skills & Capabilities in London

For the 6 months to 6 October 2026, 2nd Line Engineer job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads across the London region featuring 2nd Line Engineer in the job title.

1 48 (85.71%) Microsoft 365
2 47 (83.93%) Microsoft
3 37 (66.07%) Windows
4 31 (55.36%) Entra ID
5 26 (46.43%) Active Directory
6 25 (44.64%) Azure
7 22 (39.29%) Customer Service
7 22 (39.29%) SharePoint
8 20 (35.71%) Firewall
8 20 (35.71%) Mac OS
9 19 (33.93%) Microsoft Exchange
10 18 (32.14%) Continuous Improvement
11 16 (28.57%) Problem-Solving
11 16 (28.57%) Service Delivery
12 14 (25.00%) Windows Server
13 13 (23.21%) DNS
13 13 (23.21%) SLA
14 11 (19.64%) TCP/IP
15 10 (17.86%) Cybersecurity
16 9 (16.07%) DHCP
16 9 (16.07%) Hyper-V
16 9 (16.07%) LAN
16 9 (16.07%) Microsoft Intune
16 9 (16.07%) WAN
17 8 (14.29%) Identity Management
17 8 (14.29%) Microsoft Certification
18 7 (12.50%) Autotask
18 7 (12.50%) Collaborative Culture
18 7 (12.50%) Disaster Recovery
18 7 (12.50%) Incident Response

2nd Line Engineer Skill Set
Co-Occurring Skills & Capabilities in London by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 22 (39.29%) SharePoint
2 19 (33.93%) Microsoft Exchange
Applications
1 3 (5.36%) Microsoft Office
Cloud Services
1 48 (85.71%) Microsoft 365
2 31 (55.36%) Entra ID
3 25 (44.64%) Azure
4 6 (10.71%) Power Platform
5 5 (8.93%) Google Workspace
6 1 (1.79%) Azure Storage
6 1 (1.79%) Cloud Computing
6 1 (1.79%) OneDrive
Communications & Networking
1 20 (35.71%) Firewall
2 13 (23.21%) DNS
3 11 (19.64%) TCP/IP
4 9 (16.07%) DHCP
4 9 (16.07%) LAN
4 9 (16.07%) WAN
5 7 (12.50%) Wi-Fi
6 4 (7.14%) VoIP
6 4 (7.14%) VPN
7 3 (5.36%) IPsec
7 3 (5.36%) SSL
7 3 (5.36%) VLAN
7 3 (5.36%) Wireless
8 2 (3.57%) SAN
Database & Business Intelligence
1 6 (10.71%) Power BI
2 3 (5.36%) SQL Server
General
1 29 (51.79%) Social Skills
2 6 (10.71%) Billing
2 6 (10.71%) Finance
3 5 (8.93%) Inclusion and Diversity
4 4 (7.14%) Organisational Skills
5 2 (3.57%) Advertising
5 2 (3.57%) Telecoms
Miscellaneous
1 9 (16.07%) Onboarding
2 3 (5.36%) iPad
3 2 (3.57%) Driving Licence
3 2 (3.57%) Enterprise Cloud
4 1 (1.79%) Data Centre
4 1 (1.79%) Hedge funds
Operating Systems
1 37 (66.07%) Windows
2 20 (35.71%) Mac OS
3 14 (25.00%) Windows Server
4 4 (7.14%) Windows 10
4 4 (7.14%) Windows Server 2019
5 2 (3.57%) Linux
5 2 (3.57%) Red Hat Enterprise Linux
5 2 (3.57%) Windows Server 2016
Processes & Methodologies
1 22 (39.29%) Customer Service
2 18 (32.14%) Continuous Improvement
3 16 (28.57%) Problem-Solving
3 16 (28.57%) Service Delivery
4 10 (17.86%) Cybersecurity
5 8 (14.29%) Identity Management
6 7 (12.50%) Collaborative Culture
6 7 (12.50%) Disaster Recovery
6 7 (12.50%) Incident Response
7 6 (10.71%) Business Intelligence
7 6 (10.71%) Cloud Operations
7 6 (10.71%) Cloud Security
7 6 (10.71%) Network Management
8 5 (8.93%) Incident Management
8 5 (8.93%) Mentoring
9 4 (7.14%) Document Management
9 4 (7.14%) Root Cause Analysis
10 3 (5.36%) Computer Science
10 3 (5.36%) ITIL
10 3 (5.36%) Kalman Filter
Programming Languages
1 2 (3.57%) Java
1 2 (3.57%) SQL
2 1 (1.79%) PowerShell
Qualifications
1 8 (14.29%) Microsoft Certification
2 6 (10.71%) Degree
2 6 (10.71%) HND
3 3 (5.36%) A+ Certification
4 2 (3.57%) Dell Certification
4 2 (3.57%) MCSA
5 1 (1.79%) SC Cleared
5 1 (1.79%) Security Cleared
Quality Assurance & Compliance
1 13 (23.21%) SLA
System Software
1 26 (46.43%) Active Directory
2 9 (16.07%) Hyper-V
3 7 (12.50%) VMware Infrastructure
4 3 (5.36%) Virtual Desktop
5 2 (3.57%) VMware ESXi
Systems Management
1 9 (16.07%) Microsoft Intune
2 7 (12.50%) Autotask
3 6 (10.71%) FortiGate
4 2 (3.57%) WSUS
5 1 (1.79%) Jamf Pro
Vendors
1 47 (83.93%) Microsoft
2 7 (12.50%) VMware
3 6 (10.71%) Cisco
3 6 (10.71%) Google
4 3 (5.36%) Ubiquiti
5 2 (3.57%) Dell
5 2 (3.57%) Fujitsu
5 2 (3.57%) HP
5 2 (3.57%) Juniper
5 2 (3.57%) Red Hat
6 1 (1.79%) ConnectWise
6 1 (1.79%) Okta
6 1 (1.79%) ServiceNow