IT Support Engineer Job Trends in London

IT Support Engineer
England > London

The median IT Support Engineer salary in London is £38,000 per year, according to job vacancies posted during the 6 months leading to 27 January 2026.

The table below compares current salary benchmarking and summary statistics with the previous two years.

6 months to
27 Jan 2026
Same period 2025 Same period 2024
Rank 288 375 317
Rank change year-on-year +87 -58 +167
Permanent jobs requiring an IT Support Engineer 93 63 148
As % of all permanent jobs in London 0.63% 0.41% 0.72%
As % of the Job Titles category 0.69% 0.44% 0.76%
Number of salaries quoted 77 42 133
10th Percentile £28,250 £30,575 £30,000
25th Percentile £30,000 £32,750 £31,791
Median annual salary (50th Percentile) £38,000 £37,250 £35,000
Median % change year-on-year +2.01% +6.43% -2.78%
75th Percentile £42,250 £49,375 £38,000
90th Percentile £49,000 £58,625 £46,800
England median annual salary £31,000 £31,250 £30,000
% change year-on-year -0.80% +4.17% -4.76%

All Permanent IT Job Roles
London

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in London with a recognized job title 13,421 14,171 19,402
% of permanent jobs with a recognized job title 91.31% 92.01% 94.84%
Number of salaries quoted 8,865 8,078 15,683
10th Percentile £36,250 £42,500 £40,000
25th Percentile £50,000 £56,250 £53,750
Median annual salary (50th Percentile) £72,500 £75,000 £72,500
Median % change year-on-year -3.33% +3.45% -2.03%
75th Percentile £95,000 £97,500 £95,000
90th Percentile £112,500 £120,000 £115,000
England median annual salary £55,000 £60,000 £55,000
% change year-on-year -8.33% +9.09% -12.00%

IT Support Engineer
Job Vacancy Trend in London

Historical trend showing the proportion of permanent IT job postings featuring 'IT Support Engineer' in the job title relative to all permanent IT jobs advertised in London.

IT Support Engineer job vacancy trend in London

IT Support Engineer
Salary Trend in London

Salary distribution trend for IT Support Engineer job vacancies in London.

Salary distribution trend for IT Support Engineer job vacancies in London

IT Support Engineer
Salary Histogram in London

Salary distribution for jobs citing IT Support Engineer in London over the 6 months to 27 January 2026.

Salary histogram for IT Support Engineer in London

IT Support Engineer
Job Locations in London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support Engineer within the London region over the 6 months to 27 January 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Central London +50 31 £36,250 +3.57% 6
South London +48 12 £46,000 +52.07%
West London +10 9 £38,000 -
East London - 1 - - 2
IT Support Engineer
England

IT Support Engineer Skill Set
Top 30 Co-Occurring Skills & Capabilities in London

For the 6 months to 27 January 2026, IT Support Engineer job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads across the London region featuring IT Support Engineer in the job title.

1 69 (74.19%) Windows
2 65 (69.89%) Microsoft
3 59 (63.44%) Microsoft 365
4 40 (43.01%) Active Directory
5 38 (40.86%) Windows Server
6 37 (39.78%) Windows 10
7 34 (36.56%) Azure
8 27 (29.03%) TCP/IP
9 26 (27.96%) DNS
9 26 (27.96%) Firewall
9 26 (27.96%) Microsoft Exchange
9 26 (27.96%) VPN
10 25 (26.88%) Problem-Solving
11 24 (25.81%) DHCP
12 23 (24.73%) Mac OS
13 20 (21.51%) Customer Service
14 18 (19.35%) Entra ID
14 18 (19.35%) ITIL
14 18 (19.35%) Microsoft Intune
15 17 (18.28%) LAN
15 17 (18.28%) Microsoft Office
16 16 (17.20%) Google
16 16 (17.20%) Google Workspace
16 16 (17.20%) Hyper-V
16 16 (17.20%) VLAN
16 16 (17.20%) Windows Server 2016
17 15 (16.13%) Apple
17 15 (16.13%) AWS
17 15 (16.13%) WAN
17 15 (16.13%) Wi-Fi

IT Support Engineer Skill Set
Co-Occurring Skills & Capabilities in London by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 26 (27.96%) Microsoft Exchange
2 14 (15.05%) SharePoint
Applications
1 17 (18.28%) Microsoft Office
2 3 (3.23%) CINEMA 4D
3 1 (1.08%) Adobe Creative Suite
Cloud Services
1 59 (63.44%) Microsoft 365
2 34 (36.56%) Azure
3 18 (19.35%) Entra ID
4 16 (17.20%) Google Workspace
5 15 (16.13%) AWS
6 11 (11.83%) OneDrive
7 6 (6.45%) SaaS
8 3 (3.23%) Adobe Creative Cloud
9 2 (2.15%) Contentstack
9 2 (2.15%) Power Platform
10 1 (1.08%) Amazon S3
10 1 (1.08%) Dynamics 365
Communications & Networking
1 27 (29.03%) TCP/IP
2 26 (27.96%) DNS
2 26 (27.96%) Firewall
2 26 (27.96%) VPN
3 24 (25.81%) DHCP
4 17 (18.28%) LAN
5 16 (17.20%) VLAN
6 15 (16.13%) WAN
6 15 (16.13%) Wi-Fi
7 14 (15.05%) VoIP
8 7 (7.53%) Wireless
9 3 (3.23%) Internet
9 3 (3.23%) NAS
9 3 (3.23%) SAN
10 2 (2.15%) Extranet
10 2 (2.15%) Intranet
10 2 (2.15%) IPsec
10 2 (2.15%) SSL
11 1 (1.08%) WebEx
Database & Business Intelligence
1 2 (2.15%) Oracle Database
2 1 (1.08%) MySQL
2 1 (1.08%) Power BI
2 1 (1.08%) SQL Server
General
1 41 (44.09%) Social Skills
2 11 (11.83%) Finance
2 11 (11.83%) Multimedia
3 9 (9.68%) Games
4 7 (7.53%) Legal
5 6 (6.45%) Inclusion and Diversity
5 6 (6.45%) Manufacturing
6 5 (5.38%) Analytical Skills
7 4 (4.30%) Billing
7 4 (4.30%) Organisational Skills
8 3 (3.23%) Financial Institution
8 3 (3.23%) Telecoms
9 2 (2.15%) Advertising
9 2 (2.15%) Law
10 1 (1.08%) Retail
Libraries, Frameworks & Software Standards
1 2 (2.15%) .NET
Miscellaneous
1 16 (17.20%) Driving Licence
2 9 (9.68%) Fat Client
2 9 (9.68%) Thin Client
3 7 (7.53%) CCTV
3 7 (7.53%) Onboarding
4 5 (5.38%) iPhone
5 4 (4.30%) Reinsurance
6 3 (3.23%) Analytical Mindset
6 3 (3.23%) Data Centre
6 3 (3.23%) Virtual Team
7 2 (2.15%) iPad
7 2 (2.15%) Legacy Systems
7 2 (2.15%) Self-Motivation
7 2 (2.15%) Team-Oriented Environment
8 1 (1.08%) BYOD
8 1 (1.08%) Hedge funds
8 1 (1.08%) Linux Command Line
8 1 (1.08%) Replication
8 1 (1.08%) Video Conferencing
Operating Systems
1 69 (74.19%) Windows
2 38 (40.86%) Windows Server
3 37 (39.78%) Windows 10
4 23 (24.73%) Mac OS
5 16 (17.20%) Windows Server 2016
6 15 (16.13%) Windows Server 2019
7 9 (9.68%) Windows Server 2012
8 8 (8.60%) Mac OS X
9 7 (7.53%) Apple iOS
9 7 (7.53%) Linux
10 6 (6.45%) VMS
11 3 (3.23%) Android
Processes & Methodologies
1 25 (26.88%) Problem-Solving
2 20 (21.51%) Customer Service
3 18 (19.35%) ITIL
4 14 (15.05%) Mentoring
5 13 (13.98%) Cybersecurity
6 9 (9.68%) Line Management
6 9 (9.68%) Problem Management
7 7 (7.53%) Disaster Recovery
7 7 (7.53%) Incident Response
8 6 (6.45%) Collaborative Working
8 6 (6.45%) Continuous Improvement
9 5 (5.38%) Break/Fix
10 4 (4.30%) Asset Management
10 4 (4.30%) Customer Requirements
10 4 (4.30%) Hardware Maintenance
10 4 (4.30%) Insurtech
10 4 (4.30%) ITSM
10 4 (4.30%) Stakeholder Engagement
10 4 (4.30%) Tech Ops
10 4 (4.30%) Time Management
Programming Languages
1 9 (9.68%) PowerShell
2 2 (2.15%) C#
2 2 (2.15%) Python
3 1 (1.08%) VBA
Qualifications
1 13 (13.98%) Degree
2 7 (7.53%) DBS Check
3 4 (4.30%) A+ Certification
4 2 (2.15%) CCNA
4 2 (2.15%) Cisco Certification
4 2 (2.15%) CompTIA Security+
4 2 (2.15%) MCSA
4 2 (2.15%) Microsoft Certification
4 2 (2.15%) Network+ Certification
5 1 (1.08%) Azure Certification
5 1 (1.08%) ITIL Certification
Quality Assurance & Compliance
1 9 (9.68%) SLA
2 6 (6.45%) GDPR
2 6 (6.45%) ISO/IEC 27001
3 1 (1.08%) Accessibility
3 1 (1.08%) Cyber Essentials
3 1 (1.08%) Cyber Essentials PLUS
System Software
1 40 (43.01%) Active Directory
2 16 (17.20%) Hyper-V
3 6 (6.45%) VMware Infrastructure
4 1 (1.08%) BitLocker
4 1 (1.08%) Terminal Services
Systems Management
1 18 (19.35%) Microsoft Intune
2 9 (9.68%) Active Directory Federation Services
3 4 (4.30%) Autotask
4 3 (3.23%) Jamf Pro
4 3 (3.23%) Kubernetes
5 2 (2.15%) SCCM
5 2 (2.15%) SmoothWall
Vendors
1 65 (69.89%) Microsoft
2 16 (17.20%) Google
3 15 (16.13%) Apple
4 11 (11.83%) Fortinet
4 11 (11.83%) Fujitsu
4 11 (11.83%) Virgin Media
5 9 (9.68%) Acronis
5 9 (9.68%) Datto
6 7 (7.53%) VMware
7 4 (4.30%) Okta
8 3 (3.23%) Adobe
9 2 (2.15%) ConnectWise
9 2 (2.15%) iManage
9 2 (2.15%) Oracle
9 2 (2.15%) ServiceNow
9 2 (2.15%) Veeam
10 1 (1.08%) HP
10 1 (1.08%) Intapp
10 1 (1.08%) Sophos
10 1 (1.08%) TOWER Software