IT Support Engineer Job Trends in London

IT Support Engineer
England > London

The median IT Support Engineer salary in London is £35,000 per year, according to job vacancies posted during the 6 months leading to 5 September 2026.

The table below compares current salary benchmarking and summary statistics with the previous two years.

6 months to
5 Sep 2026
Same period 2025 Same period 2024
Rank 299 338 386
Rank change year-on-year +39 +48 -53
Permanent jobs requiring an IT Support Engineer 136 44 63
As % of all permanent jobs in London 0.56% 0.37% 0.33%
As % of the Job Titles category 0.60% 0.41% 0.35%
Number of salaries quoted 126 40 58
10th Percentile £28,000 £31,125 £29,900
25th Percentile £31,250 £35,563 £31,438
Median annual salary (50th Percentile) £35,000 £40,000 £36,000
Median % change year-on-year -12.50% +11.11% +7.46%
75th Percentile £39,688 £49,000 £38,750
90th Percentile £57,500 £53,750 £50,750
England median annual salary £34,000 £35,000 £32,000
% change year-on-year -2.86% +9.38% -1.54%

All Permanent IT Job Roles
London

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in London with a recognized job title 22,650 10,825 18,129
% of permanent jobs with a recognized job title 92.97% 91.24% 95.38%
Number of salaries quoted 15,632 7,039 11,878
10th Percentile £40,000 £37,500 £40,000
25th Percentile £55,000 £52,500 £52,000
Median annual salary (50th Percentile) £75,000 £72,500 £72,500
Median % change year-on-year +3.45% - -
75th Percentile £97,500 £96,250 £95,000
90th Percentile £100,000 £120,000 £118,750
England median annual salary £57,500 £55,000 £55,000
% change year-on-year +4.55% - -8.33%

IT Support Engineer
Job Vacancy Trend in London

Historical trend showing the proportion of permanent IT job postings featuring 'IT Support Engineer' in the job title relative to all permanent IT jobs advertised in London.

IT Support Engineer job vacancy trend in London

IT Support Engineer
Salary Trend in London

Salary distribution trend for IT Support Engineer job vacancies in London.

Salary distribution trend for IT Support Engineer job vacancies in London

IT Support Engineer
Salary Histogram in London

Salary distribution for jobs citing IT Support Engineer in London over the 6 months to 5 September 2026.

Salary histogram for IT Support Engineer in London

IT Support Engineer
Job Locations in London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support Engineer within the London region over the 6 months to 5 September 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
South London +5 17 £35,000 -23.91%
Central London +10 13 £35,000 -4.11% 4
West London - 2 £33,500 - 2
East London - 1 £35,000 -
North London - 1 £35,000 -
IT Support Engineer
England

IT Support Engineer Skill Set
Top 30 Co-Occurring Skills & Capabilities in London

For the 6 months to 5 September 2026, IT Support Engineer job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads across the London region featuring IT Support Engineer in the job title.

1 109 (80.15%) Microsoft
2 105 (77.21%) Microsoft 365
3 99 (72.79%) Windows
4 72 (52.94%) Active Directory
5 58 (42.65%) Entra ID
6 45 (33.09%) Microsoft Exchange
6 45 (33.09%) SharePoint
7 44 (32.35%) Problem-Solving
8 39 (28.68%) Customer Service
8 39 (28.68%) Mac OS
8 39 (28.68%) Windows Server
9 33 (24.26%) Degree
9 33 (24.26%) Firewall
10 32 (23.53%) Azure
11 29 (21.32%) DNS
12 27 (19.85%) Service Delivery
13 24 (17.65%) DHCP
13 24 (17.65%) Microsoft Intune
13 24 (17.65%) Microsoft Office
14 22 (16.18%) TCP/IP
14 22 (16.18%) VMware
15 21 (15.44%) Linux
16 20 (14.71%) Computer Science
17 19 (13.97%) Autotask
17 19 (13.97%) SaaS
17 19 (13.97%) VMware Infrastructure
17 19 (13.97%) Wi-Fi
18 18 (13.24%) HP
18 18 (13.24%) Hyper-V
18 18 (13.24%) ITIL

IT Support Engineer Skill Set
Co-Occurring Skills & Capabilities in London by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 45 (33.09%) Microsoft Exchange
1 45 (33.09%) SharePoint
2 3 (2.21%) Exchange Server 2007
2 3 (2.21%) Exchange Server 2010
2 3 (2.21%) Exchange Server 2013
2 3 (2.21%) IIS
Applications
1 24 (17.65%) Microsoft Office
2 4 (2.94%) Microsoft Excel
2 4 (2.94%) Microsoft PowerPoint
Cloud Services
1 105 (77.21%) Microsoft 365
2 58 (42.65%) Entra ID
3 32 (23.53%) Azure
4 19 (13.97%) SaaS
5 16 (11.76%) OneDrive
6 14 (10.29%) Google Workspace
7 6 (4.41%) AWS
8 4 (2.94%) Cloud Computing
9 3 (2.21%) Cloudflare
10 2 (1.47%) Dynamics 365
11 1 (0.74%) IaaS
11 1 (0.74%) Mimecast
Communications & Networking
1 33 (24.26%) Firewall
2 29 (21.32%) DNS
3 24 (17.65%) DHCP
4 22 (16.18%) TCP/IP
5 19 (13.97%) Wi-Fi
6 15 (11.03%) LAN
6 15 (11.03%) WAN
7 14 (10.29%) VLAN
7 14 (10.29%) VPN
8 13 (9.56%) Wireless
9 9 (6.62%) VoIP
10 3 (2.21%) IPsec
10 3 (2.21%) SSL
11 2 (1.47%) Cisco IOS
12 1 (0.74%) RFID
12 1 (0.74%) SAN
Database & Business Intelligence
1 3 (2.21%) SQL Server
Development Applications
1 3 (2.21%) JIRA
General
1 86 (63.24%) Social Skills
2 12 (8.82%) Finance
3 10 (7.35%) Organisational Skills
4 7 (5.15%) Games
5 5 (3.68%) Advertising
6 4 (2.94%) Analytical Skills
7 3 (2.21%) Inclusion and Diversity
7 3 (2.21%) Law
7 3 (2.21%) Legal
7 3 (2.21%) Retail
8 2 (1.47%) Financial Institution
8 2 (1.47%) Police
9 1 (0.74%) Banking
9 1 (0.74%) Japanese Language
Libraries, Frameworks & Software Standards
1 2 (1.47%) CSS
1 2 (1.47%) EDI
1 2 (1.47%) HTML
1 2 (1.47%) LDAP
1 2 (1.47%) SAML
2 1 (0.74%) Web Services
Miscellaneous
1 14 (10.29%) Onboarding
2 11 (8.09%) Video Conferencing
3 7 (5.15%) Self-Motivation
4 5 (3.68%) iPad
5 4 (2.94%) Educational Technology
5 4 (2.94%) Fat Client
5 4 (2.94%) Thin Client
5 4 (2.94%) Virtual Team
6 3 (2.21%) Clustering
6 3 (2.21%) iPhone
7 2 (1.47%) Analytical Mindset
7 2 (1.47%) Enterprise Software
8 1 (0.74%) CCTV
8 1 (0.74%) Driving Licence
8 1 (0.74%) Management Information System
8 1 (0.74%) Mobile Computing
8 1 (0.74%) SWIFT Messaging Network
Operating Systems
1 99 (72.79%) Windows
2 39 (28.68%) Mac OS
2 39 (28.68%) Windows Server
3 21 (15.44%) Linux
4 16 (11.76%) Windows 10
5 9 (6.62%) Windows Server 2016
5 9 (6.62%) Windows Server 2019
6 4 (2.94%) Windows Server 2012
7 3 (2.21%) Android
7 3 (2.21%) Windows Server 2008
8 2 (1.47%) Apple iOS
9 1 (0.74%) Mac OS X
Processes & Methodologies
1 44 (32.35%) Problem-Solving
2 39 (28.68%) Customer Service
3 27 (19.85%) Service Delivery
4 20 (14.71%) Computer Science
5 18 (13.24%) ITIL
6 17 (12.50%) Cybersecurity
7 12 (8.82%) Continuous Improvement
8 11 (8.09%) Project Delivery
9 10 (7.35%) Disaster Recovery
9 10 (7.35%) Email Migration
9 10 (7.35%) Identity Management
9 10 (7.35%) Remote Monitoring and Management
9 10 (7.35%) Server Management
10 8 (5.88%) Collaborative Culture
10 8 (5.88%) Incident Response
11 7 (5.15%) ITSM
11 7 (5.15%) Kalman Filter
12 6 (4.41%) Infrastructure Engineering
12 6 (4.41%) Service Management
13 5 (3.68%) Collaborative Working
Programming Languages
1 5 (3.68%) PowerShell
2 3 (2.21%) C#
2 3 (2.21%) SQL
3 1 (0.74%) Python
Qualifications
1 33 (24.26%) Degree
2 14 (10.29%) Microsoft Certification
3 12 (8.82%) DBS Check
4 8 (5.88%) A+ Certification
5 5 (3.68%) Computer Science Degree
6 3 (2.21%) Azure Certification
6 3 (2.21%) CCNA
6 3 (2.21%) Cisco Certification
7 2 (1.47%) SC Cleared
7 2 (1.47%) Security Cleared
8 1 (0.74%) AWS Certification
8 1 (0.74%) ITIL Foundation Certificate
8 1 (0.74%) Master's Degree
Quality Assurance & Compliance
1 14 (10.29%) SLA
2 6 (4.41%) GDPR
3 2 (1.47%) Cyber Essentials
4 1 (0.74%) Data Quality
System Software
1 72 (52.94%) Active Directory
2 19 (13.97%) VMware Infrastructure
3 18 (13.24%) Hyper-V
4 4 (2.94%) Virtual Desktop
4 4 (2.94%) Virtual Machines
5 1 (0.74%) VMware ESXi
5 1 (0.74%) vSphere
5 1 (0.74%) XenApp
Systems Management
1 24 (17.65%) Microsoft Intune
2 19 (13.97%) Autotask
3 12 (8.82%) Jamf Pro
4 3 (2.21%) Failover Clustering
4 3 (2.21%) Single Sign-On
5 1 (0.74%) Active Directory Federation Services
5 1 (0.74%) FortiGate
5 1 (0.74%) SCCM
5 1 (0.74%) vCenter Server
Vendors
1 109 (80.15%) Microsoft
2 22 (16.18%) VMware
3 18 (13.24%) HP
4 17 (12.50%) Cisco
5 14 (10.29%) Datto
5 14 (10.29%) Google
6 13 (9.56%) Ubiquiti
7 12 (8.82%) Meraki
8 10 (7.35%) Aruba
8 10 (7.35%) SonicWALL
9 6 (4.41%) Apple
10 5 (3.68%) Acronis
11 4 (2.94%) Dell
12 3 (2.21%) ServiceNow
13 2 (1.47%) Bloomberg
13 2 (1.47%) Citrix
13 2 (1.47%) ConnectWise
13 2 (1.47%) Veeam
14 1 (0.74%) Avaya
14 1 (0.74%) Juniper