Period
to

The median annual salary for an IT Support Engineer was £33,000 in advertised job vacancies in London during the 6 months to 2 July 2022.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

IT Support Engineer
England > London
6 months to
2 Jul 2022
Same period 2021 Same period 2020
Rank 719 561 452
Rank change year-on-year -158 -109 +50
Permanent jobs requiring an IT Support Engineer 198 104 136
As % of all permanent jobs advertised in London 0.26% 0.25% 0.41%
As % of the Job Titles category 0.28% 0.28% 0.44%
Number of salaries quoted 157 73 124
10th Percentile £26,500 £25,100 £25,313
25th Percentile £30,500 £29,000 £28,375
Median annual salary (50th Percentile) £33,000 £36,000 £35,000
Median % change year-on-year -8.33% +2.86% +16.67%
75th Percentile £43,250 £43,750 £41,688
90th Percentile £55,000 £45,000 £48,000
England median annual salary £31,500 £30,000 £30,000
% change year-on-year +5.00% - +5.26%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
London
Permanent vacancies in London with a recognized job title 69,900 37,668 31,097
% of permanent IT jobs with a recognized job title 91.37% 90.19% 94.28%
Number of salaries quoted 34,779 26,996 25,673
10th Percentile £41,250 £41,250 £38,000
25th Percentile £52,500 £52,000 £50,000
Median annual salary (50th Percentile) £70,000 £70,000 £66,000
Median % change year-on-year - +6.06% +5.60%
75th Percentile £90,000 £87,000 £85,000
90th Percentile £110,000 £102,500 £100,000
England median annual salary £60,000 £55,000 £55,000
% change year-on-year +9.09% - +5.77%

IT Support Engineer
Job Vacancy Trend in London

Job postings that featured IT Support Engineer in the job title as a proportion of all IT jobs advertised in London.

Job vacancy trend for IT Support Engineer in London

IT Support Engineer
Salary Trend in London

3-month moving average salary quoted in jobs citing IT Support Engineer in London.

Salary trend for IT Support Engineer in London

IT Support Engineer
Salary Histogram in London

Salary distribution for jobs citing IT Support Engineer in London over the 6 months to 2 July 2022.

Salary histogram for IT Support Engineer in London

IT Support Engineer
Job Locations in London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support Engineer within the London region over the 6 months to 2 July 2022. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Central London -50 28 £33,000 -22.35% 5
West London -55 11 £34,250 +14.17% 7
South London -46 9 £35,000 -12.50% 1
East London -48 1 £23,000 -42.50% 4
IT Support Engineer
England

IT Support Engineer Skill Set
Top 30 Co-occurring IT Skills in London

For the 6 months to 2 July 2022, IT Support Engineer job roles required the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the London region featuring IT Support Engineer in the job title.

1 164 (82.83%) Windows
2 130 (65.66%) Active Directory
3 129 (65.15%) Microsoft 365
4 98 (49.49%) Microsoft
5 74 (37.37%) Azure
6 61 (30.81%) Social Skills
7 56 (28.28%) Windows 10
8 52 (26.26%) ITIL
9 49 (24.75%) Windows Server
10 48 (24.24%) Firewall
11 47 (23.74%) Microsoft Office
12 46 (23.23%) DNS
13 39 (19.70%) SharePoint
14 37 (18.69%) Linux
15 35 (17.68%) Microsoft Intune
16 31 (15.66%) VPN
16 31 (15.66%) Mac OS
17 30 (15.15%) Apple
18 29 (14.65%) LAN
18 29 (14.65%) Citrix
18 29 (14.65%) PowerShell
18 29 (14.65%) Azure Active Directory
19 28 (14.14%) Android
20 27 (13.64%) WAN
20 27 (13.64%) DHCP
20 27 (13.64%) SQL
21 25 (12.63%) Cisco
22 24 (12.12%) Finance
23 21 (10.61%) Management Information System
23 21 (10.61%) Service Management

IT Support Engineer Skill Set
Co-occurring IT Skills in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 39 (19.70%) SharePoint
2 19 (9.60%) MS Exchange
3 6 (3.03%) Confluence
4 4 (2.02%) IIS
5 3 (1.52%) Exchange Server 2010
6 2 (1.01%) Apache
7 1 (0.51%) CMS
7 1 (0.51%) Exchange Server 2003
7 1 (0.51%) Exchange Server 2007
7 1 (0.51%) Skype for Business
Applications
1 47 (23.74%) Microsoft Office
2 5 (2.53%) Microsoft Excel
3 4 (2.02%) Acrobat
4 3 (1.52%) AutoCAD
4 3 (1.52%) Revit
4 3 (1.52%) SketchUp
5 2 (1.01%) Microsoft Project
5 2 (1.01%) MS Visio
6 1 (0.51%) Adobe Creative Suite
6 1 (0.51%) Microsoft PowerPoint
Business Applications
1 1 (0.51%) Dynamics NAV
1 1 (0.51%) Elite 3E
1 1 (0.51%) RMDS
Cloud Services
1 129 (65.15%) Microsoft 365
2 74 (37.37%) Azure
3 29 (14.65%) Azure Active Directory
4 21 (10.61%) Google Workspace
5 18 (9.09%) AWS
6 10 (5.05%) Mimecast
7 9 (4.55%) OneDrive
8 6 (3.03%) SaaS
9 4 (2.02%) Azure Storage
10 3 (1.52%) Power Platform
10 3 (1.52%) Slack
11 2 (1.01%) PaaS
11 2 (1.01%) PowerApps
11 2 (1.01%) ShareGate
12 1 (0.51%) Amazon EC2
12 1 (0.51%) Amazon S3
12 1 (0.51%) Asana
12 1 (0.51%) Azure Logic Apps
12 1 (0.51%) IaaS
12 1 (0.51%) Power Automate
Communications & Networking
1 48 (24.24%) Firewall
2 46 (23.23%) DNS
3 31 (15.66%) VPN
4 29 (14.65%) LAN
5 27 (13.64%) DHCP
5 27 (13.64%) WAN
6 19 (9.60%) TCP/IP
6 19 (9.60%) Wi-Fi
7 13 (6.57%) VLAN
8 9 (4.55%) Internet
9 8 (4.04%) Wireless
10 7 (3.54%) VoIP
11 6 (3.03%) OpenVPN
11 6 (3.03%) Remote Desktop
11 6 (3.03%) SSL
12 5 (2.53%) SMTP
13 4 (2.02%) Network Security
13 4 (2.02%) Unified Communications
13 4 (2.02%) WireGuard
14 3 (1.52%) Cisco IOS
Database & Business Intelligence
1 6 (3.03%) Oracle Database
1 6 (3.03%) SQL Server
2 4 (2.02%) Azure SQL Database
3 1 (0.51%) Amazon RDS
3 1 (0.51%) MySQL
3 1 (0.51%) Power BI
Development Applications
1 12 (6.06%) Git (software)
2 11 (5.56%) JIRA
3 6 (3.03%) GitLab
4 5 (2.53%) Jenkins
5 4 (2.02%) IBM UrbanCode
5 4 (2.02%) Selenium
6 2 (1.01%) MSI
General
1 61 (30.81%) Social Skills
2 24 (12.12%) Finance
3 14 (7.07%) Analytical Skills
4 13 (6.57%) Banking
5 12 (6.06%) Inclusion and Diversity
6 10 (5.05%) Organisational Skills
7 7 (3.54%) Back Office
7 7 (3.54%) Legal
7 7 (3.54%) Telecoms
8 6 (3.03%) Law
8 6 (3.03%) Marketing
8 6 (3.03%) Retail
9 4 (2.02%) Documentation Skills
9 4 (2.02%) Wearables
10 3 (1.52%) Advertising
10 3 (1.52%) Public Sector
11 2 (1.01%) Games
11 2 (1.01%) Police
12 1 (0.51%) German Language
12 1 (0.51%) Portuguese Language
Libraries, Frameworks & Software Standards
1 5 (2.53%) .NET
2 3 (1.52%) LAMP
2 3 (1.52%) V-Ray
3 2 (1.01%) COM
3 2 (1.01%) Software Packaging
3 2 (1.01%) WebSockets
3 2 (1.01%) X-Windows
4 1 (0.51%) 802.1X
4 1 (0.51%) HTML
4 1 (0.51%) LDAP
4 1 (0.51%) XML
Miscellaneous
1 21 (10.61%) Management Information System
2 18 (9.09%) Video Conferencing
3 11 (5.56%) e-Learning
4 6 (3.03%) Data Protection Act
4 6 (3.03%) Raspberry Pi
4 6 (3.03%) Smartphone
5 5 (2.53%) iPad
5 5 (2.53%) iPhone
5 5 (2.53%) Linux Command Line
5 5 (2.53%) Self-Motivation
6 4 (2.02%) Driving Licence
6 4 (2.02%) Private Cloud
6 4 (2.02%) User Experience
7 3 (1.52%) Blackberry
7 3 (1.52%) Client/Server
7 3 (1.52%) Replication
7 3 (1.52%) Security Operations Centre
8 2 (1.01%) Data Centre
8 2 (1.01%) Handset
8 2 (1.01%) IoT
Operating Systems
1 164 (82.83%) Windows
2 56 (28.28%) Windows 10
3 49 (24.75%) Windows Server
4 37 (18.69%) Linux
5 31 (15.66%) Mac OS
6 28 (14.14%) Android
7 15 (7.58%) Windows Server 2008
8 14 (7.07%) Windows Server 2012
8 14 (7.07%) Windows Server 2016
9 12 (6.06%) Unix
9 12 (6.06%) Windows Server 2019
10 8 (4.04%) Apple iOS
11 7 (3.54%) Ubuntu
12 5 (2.53%) Solaris
13 4 (2.02%) AIX
13 4 (2.02%) Mac OS X
13 4 (2.02%) VMS
14 3 (1.52%) Windows 7
14 3 (1.52%) Windows 8
15 2 (1.01%) Debian
Processes & Methodologies
1 52 (26.26%) ITIL
2 21 (10.61%) Service Management
3 19 (9.60%) Problem-Solving
4 16 (8.08%) ITSM
4 16 (8.08%) Mentoring
5 15 (7.58%) Asset Management
6 14 (7.07%) Migration
7 13 (6.57%) Problem Management
7 13 (6.57%) Service Delivery
8 12 (6.06%) Mobile Device Management
9 11 (5.56%) DevOps
9 11 (5.56%) Time Management
10 10 (5.05%) Project Management
11 7 (3.54%) Data Protection
11 7 (3.54%) Information Security
11 7 (3.54%) Task Automation
12 6 (3.03%) Biometrics
12 6 (3.03%) Configuration Management
12 6 (3.03%) Incident Management
12 6 (3.03%) Ticket Management
Programming Languages
1 29 (14.65%) PowerShell
2 27 (13.64%) SQL
3 13 (6.57%) Python
4 7 (3.54%) Bash
5 5 (2.53%) Perl
6 4 (2.02%) T-SQL
6 4 (2.02%) VBA
7 3 (1.52%) C#
7 3 (1.52%) C++
8 2 (1.01%) C
8 2 (1.01%) Ruby
9 1 (0.51%) Shell Script
Qualifications
1 17 (8.59%) Degree
2 13 (6.57%) Microsoft Certification
2 13 (6.57%) Security Cleared
3 12 (6.06%) SC Cleared
4 11 (5.56%) CCNA
4 11 (5.56%) Cisco Certification
5 8 (4.04%) MCSE
6 3 (1.52%) ITIL Certification
6 3 (1.52%) MCSA
7 2 (1.01%) A+ Certification
7 2 (1.01%) DV Cleared
7 2 (1.01%) VMware Certified Professional (VCP)
8 1 (0.51%) CCENT
8 1 (0.51%) CCNP
8 1 (0.51%) CEH
8 1 (0.51%) CompTIA Security+
8 1 (0.51%) Computer Science Degree
8 1 (0.51%) CWNA
8 1 (0.51%) DBS Check
8 1 (0.51%) Network+ Certification
Quality Assurance & Compliance
1 21 (10.61%) SLA
2 13 (6.57%) ISO/IEC 27001
3 3 (1.52%) Cyber Essentials
3 3 (1.52%) Cyber Essentials PLUS
4 2 (1.01%) QA
System Software
1 130 (65.66%) Active Directory
2 14 (7.07%) VMware Infrastructure
3 6 (3.03%) Hyper-V
4 4 (2.02%) Virtual Desktop
5 3 (1.52%) vSphere
6 1 (0.51%) Docker
6 1 (0.51%) Virtual Machines
6 1 (0.51%) XenApp
Systems Management
1 35 (17.68%) Microsoft Intune
2 17 (8.59%) Jamf Pro
3 12 (6.06%) SCCM
4 6 (3.03%) NetBackup
4 6 (3.03%) Single Sign-On
5 5 (2.53%) CASB
6 4 (2.02%) Backup Exec
7 2 (1.01%) Kubernetes
8 1 (0.51%) Clonezilla
8 1 (0.51%) cPanel
8 1 (0.51%) Norton AntiVirus
Vendors
1 98 (49.49%) Microsoft
2 30 (15.15%) Apple
3 29 (14.65%) Citrix
4 25 (12.63%) Cisco
5 21 (10.61%) VMware
6 18 (9.09%) Google
7 12 (6.06%) Sophos
8 10 (5.05%) HP
8 10 (5.05%) Okta
9 9 (4.55%) ServiceNow
10 8 (4.04%) Adobe
10 8 (4.04%) Veeam
11 7 (3.54%) Meraki
12 6 (3.03%) Dell
12 6 (3.03%) Ivanti
12 6 (3.03%) Oracle
13 5 (2.53%) Atlassian
13 5 (2.53%) Bloomberg
13 5 (2.53%) Mitel
13 5 (2.53%) Zscaler