Period
to 21 November 2017

The median annual salary for an IT Support Engineer was £32,000 in advertised job vacancies in London during the 6 months to 21 November 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

IT Support Engineer
England > London
6 months to
21 Nov 2017
Same period 2016 Same period 2015
Rank 571 554 606
Rank change year-on-year -17 +52 +22
Permanent jobs requiring an IT Support Engineer 267 313 314
As % of all permanent IT jobs advertised in London 0.35% 0.41% 0.35%
As % of the Job Titles category 0.37% 0.43% 0.37%
Number of salaries quoted 258 303 279
London median annual salary £32,000 £29,000 £28,000
Median salary % change year-on-year +10.34% +3.57% -4.27%
10th Percentile £21,250 £22,000 £21,250
90th Percentile £43,750 £42,500 £42,050
England median annual salary £27,500 £27,500 £25,250
% change year-on-year - +8.91% -4.72%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
London
Permanent vacancies in London with a recognized job title 71292 72640 85005
% of permanent IT jobs with a recognized job title 94.36% 95.99% 96.01%
Number of salaries quoted 56125 62795 72151
London median annual salary £60,000 £57,500 £55,000
Median salary % change year-on-year +4.35% +4.55% +4.76%
10th Percentile £33,175 £32,500 £32,000
90th Percentile £90,000 £87,500 £85,000
England median annual salary £50,000 £47,500 £46,000
% change year-on-year +5.26% +3.26% +2.22%

IT Support Engineer
Job Vacancy Trend in London

Job postings that featured IT Support Engineer in the job title as a percentage of all IT jobs advertised in London.

Job vacancy trend for IT Support Engineer in London

IT Support Engineer
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support Engineer in London.

Salary trend for IT Support Engineer in London

IT Support Engineer
Salary Histogram in London

The salary distribution of IT jobs citing IT Support Engineer in London over the 6 months to 21 November 2017.

Salary histogram for IT Support Engineer in London

IT Support Engineer
Job Locations in London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support Engineer within the London region over the 6 months to 21 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Central London +15 61 £33,500 +21.82% 6
South London +20 39 £40,000 +17.65% 1
West London +18 31 £31,500 +8.62% 3
East London -15 8 £21,250 -22.73% 2
North London -13 6 £26,000 -14.75%
IT Support Engineer
England

IT Support Engineer Skill Set
Top 30 Co-occurring IT Skills in London

For the 6 months to 21 November 2017, IT Support Engineer job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the London region featuring IT Support Engineer in the job title.

1 223 (83.52%) Windows
2 154 (57.68%) Active Directory
3 132 (49.44%) Microsoft
4 123 (46.07%) Windows Server
5 98 (36.70%) Office 365
6 89 (33.33%) VMware
7 84 (31.46%) MS Exchange
8 73 (27.34%) Windows 7
9 69 (25.84%) Microsoft Office
10 63 (23.60%) Windows 10
11 61 (22.85%) DNS
12 59 (22.10%) Firewall
13 57 (21.35%) VMware Infrastructure
14 54 (20.22%) DHCP
15 52 (19.48%) Windows Server 2008
16 49 (18.35%) TCP/IP
17 46 (17.23%) Windows Server 2012
18 45 (16.85%) Cisco
19 41 (15.36%) Linux
19 41 (15.36%) Microsoft Certification
20 39 (14.61%) Cisco Certification
20 39 (14.61%) Hyper-V
21 35 (13.11%) VPN
22 34 (12.73%) MCSE
22 34 (12.73%) ITIL
23 32 (11.99%) MCSA
23 32 (11.99%) LAN
23 32 (11.99%) Degree
24 31 (11.61%) WAN
24 31 (11.61%) Microsoft Azure

IT Support Engineer Skill Set
Co-occurring IT Skills in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 84 (31.46%) MS Exchange
2 26 (9.74%) Exchange Server 2010
3 17 (6.37%) Exchange Server 2013
4 16 (5.99%) SharePoint
5 11 (4.12%) Exchange Server 2007
6 9 (3.37%) IIS
7 6 (2.25%) JBoss
7 6 (2.25%) Tomcat
8 5 (1.87%) Skype for Business
9 4 (1.50%) Apache
9 4 (1.50%) Exchange Server 2003
10 2 (0.75%) CMS
11 1 (0.37%) Confluence
11 1 (0.37%) IBM Notes
Applications
1 69 (25.84%) Microsoft Office
2 3 (1.12%) Microsoft Excel
3 1 (0.37%) Acrobat
3 1 (0.37%) Maya
Business Applications
1 2 (0.75%) Temenos T24
2 1 (0.37%) Dynamics CRM
2 1 (0.37%) Magento
2 1 (0.37%) Remedy ITSM
Cloud Services
1 98 (36.70%) Office 365
2 31 (11.61%) Microsoft Azure
3 9 (3.37%) Amazon AWS
4 6 (2.25%) Azure Active Directory
5 5 (1.87%) G Suite
6 4 (1.50%) Amazon EC2
6 4 (1.50%) Amazon S3
6 4 (1.50%) Mimecast
6 4 (1.50%) Virtual Private Cloud
7 2 (0.75%) Adobe Creative Cloud
7 2 (0.75%) AWS CloudFormation
7 2 (0.75%) CloudFront
8 1 (0.37%) IaaS
8 1 (0.37%) SaaS
8 1 (0.37%) Slack
Communications & Networking
1 61 (22.85%) DNS
2 59 (22.10%) Firewall
3 54 (20.22%) DHCP
4 49 (18.35%) TCP/IP
5 35 (13.11%) VPN
6 32 (11.99%) LAN
7 31 (11.61%) WAN
8 25 (9.36%) VLAN
9 16 (5.99%) SAN
10 15 (5.62%) VoIP
11 12 (4.49%) Internet
11 12 (4.49%) Wi-Fi
12 11 (4.12%) Wireless
13 9 (3.37%) MPLS
14 7 (2.62%) Broadband
14 7 (2.62%) Cisco ASA
15 6 (2.25%) NAS
16 5 (1.87%) FTP
16 5 (1.87%) Remote Desktop
16 5 (1.87%) Skype
Database & Business Intelligence
1 9 (3.37%) SQL Server
2 3 (1.12%) Relational Database
3 2 (0.75%) Amazon RDS
3 2 (0.75%) Endeca
3 2 (0.75%) MySQL
3 2 (0.75%) RDBMS
Development Applications
1 5 (1.87%) JIRA
2 3 (1.12%) Git (software)
3 2 (0.75%) Team Foundation Server
4 1 (0.37%) AutoIt
4 1 (0.37%) Bitbucket
4 1 (0.37%) Visual Studio Team System
General
1 28 (10.49%) Finance
2 12 (4.49%) Manufacturing
3 10 (3.75%) Banking
4 6 (2.25%) Advertising
4 6 (2.25%) Law
4 6 (2.25%) Legal
5 5 (1.87%) Telecoms
6 4 (1.50%) Retail Banking
7 2 (0.75%) Marketing
7 2 (0.75%) Publishing
7 2 (0.75%) Retail
8 1 (0.37%) Back Office
8 1 (0.37%) Financial Institution
8 1 (0.37%) French Language
Libraries, Frameworks & Software Standards
1 6 (2.25%) Velocity
2 5 (1.87%) Web Services
3 3 (1.12%) CSS
3 3 (1.12%) HTML
3 3 (1.12%) Software Packaging
4 2 (0.75%) IBM Integration Bus
5 1 (0.37%) Regular Expression
Miscellaneous
1 24 (8.99%) Analytical Skills
2 13 (4.87%) Video Conferencing
3 10 (3.75%) Blackberry
3 10 (3.75%) Driving Licence
3 10 (3.75%) iPhone
4 9 (3.37%) iPad
5 8 (3.00%) Computer Science
5 8 (3.00%) Data Centre
6 7 (2.62%) Fintech
6 7 (2.62%) Smartphone
7 5 (1.87%) Foreign Exchange (FX)
7 5 (1.87%) Management Information System
8 3 (1.12%) Fat Client
8 3 (1.12%) Thin Client
9 2 (0.75%) CCTV
9 2 (0.75%) Client/Server
9 2 (0.75%) Digital Media
9 2 (0.75%) PDA
10 1 (0.37%) Blog
10 1 (0.37%) Podcast
Operating Systems
1 223 (83.52%) Windows
2 123 (46.07%) Windows Server
3 73 (27.34%) Windows 7
4 63 (23.60%) Windows 10
5 52 (19.48%) Windows Server 2008
6 46 (17.23%) Windows Server 2012
7 41 (15.36%) Linux
8 29 (10.86%) Windows 8
9 21 (7.87%) Mac OS X
10 13 (4.87%) Windows XP
11 11 (4.12%) Windows Server 2003
12 8 (3.00%) Mac OS
13 7 (2.62%) Red Hat Enterprise Linux
14 6 (2.25%) Android
14 6 (2.25%) Unix
15 4 (1.50%) Apple iOS
16 2 (0.75%) Windows Vista
17 1 (0.37%) CentOS
17 1 (0.37%) Solaris
Processes & Methodologies
1 34 (12.73%) ITIL
2 14 (5.24%) Project Management
3 11 (4.12%) DevOps
4 9 (3.37%) Service Delivery
4 9 (3.37%) Service Management
5 8 (3.00%) Change Control
5 8 (3.00%) Kalman Filter
5 8 (3.00%) Migration
6 7 (2.62%) Mobile Device Management
6 7 (2.62%) PRINCE2
6 7 (2.62%) Problem Management
7 6 (2.25%) CRM
7 6 (2.25%) Email Filtering
8 5 (1.87%) Continuous Improvement
8 5 (1.87%) Proactive Monitoring
9 4 (1.50%) Break/Fix
9 4 (1.50%) IT Audit
9 4 (1.50%) ITIL V3
9 4 (1.50%) Mentoring
9 4 (1.50%) Root Cause Analysis
Programming Languages
1 22 (8.24%) SQL
2 16 (5.99%) PowerShell
3 7 (2.62%) Shell Script
4 4 (1.50%) C
5 3 (1.12%) Java
5 3 (1.12%) VBScript
6 2 (0.75%) Bash Shell
6 2 (0.75%) C#
6 2 (0.75%) Python
7 1 (0.37%) PHP
7 1 (0.37%) RPG
7 1 (0.37%) VB
Qualifications
1 41 (15.36%) Microsoft Certification
2 39 (14.61%) Cisco Certification
3 34 (12.73%) MCSE
4 32 (11.99%) Degree
4 32 (11.99%) MCSA
5 28 (10.49%) CCNA
6 18 (6.74%) MCP
7 9 (3.37%) CCNP
8 6 (2.25%) Security Cleared
9 5 (1.87%) CTC Cleared
9 5 (1.87%) DBS Check
10 4 (1.50%) Computer Science Degree
10 4 (1.50%) MCITP
11 3 (1.12%) A+ Certification
12 2 (0.75%) MCTS
12 2 (0.75%) SC Cleared
12 2 (0.75%) VMware Certified Professional (VCP)
13 1 (0.37%) CCENT
13 1 (0.37%) DV Cleared
13 1 (0.37%) ITIL Certification
Quality Assurance & Compliance
1 29 (10.86%) SLA
2 3 (1.12%) ISO/IEC 27001
3 1 (0.37%) COBIT
System Software
1 154 (57.68%) Active Directory
2 57 (21.35%) VMware Infrastructure
3 39 (14.61%) Hyper-V
4 12 (4.49%) vSphere
5 10 (3.75%) XenApp
6 7 (2.62%) Terminal Services
7 5 (1.87%) XenDesktop
8 4 (1.50%) VMware ESXi
8 4 (1.50%) VMware Server
9 3 (1.12%) Virtual Desktop
10 1 (0.37%) Firmware
10 1 (0.37%) Forefront TMG
10 1 (0.37%) ISA Server
10 1 (0.37%) KVM
10 1 (0.37%) Virtual Machines
10 1 (0.37%) Virtual Servers
10 1 (0.37%) VirtualBox
10 1 (0.37%) VMware Workstation
10 1 (0.37%) Xen
Systems Management
1 25 (9.36%) SCCM
2 7 (2.62%) Cisco CUCM
3 3 (1.12%) WSUS
4 2 (0.75%) Nagios
4 2 (0.75%) Norton AntiVirus
4 2 (0.75%) SCOM
4 2 (0.75%) Systems Management Server (SMS)
5 1 (0.37%) Backup Exec
5 1 (0.37%) Forefront Identity Manager
5 1 (0.37%) FortiGate
5 1 (0.37%) MOM
5 1 (0.37%) SCSM
Vendors
1 132 (49.44%) Microsoft
2 89 (33.33%) VMware
3 45 (16.85%) Cisco
4 22 (8.24%) Citrix
5 21 (7.87%) Apple
6 9 (3.37%) Intel
7 8 (3.00%) Meraki
7 8 (3.00%) SonicWALL
8 7 (2.62%) Red Hat
9 6 (2.25%) Dell
9 6 (2.25%) HP
9 6 (2.25%) Oracle
9 6 (2.25%) Veeam
10 5 (1.87%) Synology
11 4 (1.50%) Adobe
11 4 (1.50%) Bloomberg
11 4 (1.50%) Google
11 4 (1.50%) Mitel
12 3 (1.12%) Fidessa
12 3 (1.12%) Juniper