IT Support Engineer Job Trends in London

IT Support Engineer
England > London

The median IT Support Engineer salary in London is £37,500 per year, according to job vacancies posted during the 6 months leading to 29 March 2026.

The table below compares current salary benchmarking and summary statistics with the previous two years.

6 months to
29 Mar 2026
Same period 2025 Same period 2024
Rank 262 320 375
Rank change year-on-year +58 +55 +55
Permanent jobs requiring an IT Support Engineer 137 73 121
As % of all permanent jobs in London 0.77% 0.56% 0.54%
As % of the Job Titles category 0.84% 0.62% 0.58%
Number of salaries quoted 123 51 106
10th Percentile £28,050 £27,500 £27,125
25th Percentile £31,250 £31,000 £31,313
Median annual salary (50th Percentile) £37,500 £35,000 £35,000
Median % change year-on-year +7.14% - -4.11%
75th Percentile £42,000 £52,500 £38,000
90th Percentile £48,750 £55,000 £45,750
England median annual salary £32,500 £30,000 £30,000
% change year-on-year +8.33% - -7.69%

All Permanent IT Job Roles
London

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in London with a recognized job title 16,391 11,749 20,940
% of permanent jobs with a recognized job title 91.77% 90.80% 94.10%
Number of salaries quoted 10,980 7,606 16,460
10th Percentile £37,500 £42,000 £39,244
25th Percentile £51,250 £56,250 £52,500
Median annual salary (50th Percentile) £75,000 £75,000 £70,000
Median % change year-on-year - +7.14% -3.45%
75th Percentile £95,000 £97,500 £93,750
90th Percentile £107,500 £122,500 £115,000
England median annual salary £55,000 £60,000 £55,000
% change year-on-year -8.33% +9.09% -9.19%

IT Support Engineer
Job Vacancy Trend in London

Historical trend showing the proportion of permanent IT job postings featuring 'IT Support Engineer' in the job title relative to all permanent IT jobs advertised in London.

IT Support Engineer job vacancy trend in London

IT Support Engineer
Salary Trend in London

Salary distribution trend for IT Support Engineer job vacancies in London.

Salary distribution trend for IT Support Engineer job vacancies in London

IT Support Engineer
Salary Histogram in London

Salary distribution for jobs citing IT Support Engineer in London over the 6 months to 29 March 2026.

Salary histogram for IT Support Engineer in London

IT Support Engineer
Job Locations in London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support Engineer within the London region over the 6 months to 29 March 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Central London +27 46 £34,000 +4.62% 1
West London -8 13 £39,000 - 2
South London +34 8 £37,500 +14.50%
East London - 1 - - 2
IT Support Engineer
England

IT Support Engineer Skill Set
Top 30 Co-Occurring Skills & Capabilities in London

For the 6 months to 29 March 2026, IT Support Engineer job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads across the London region featuring IT Support Engineer in the job title.

1 107 (78.10%) Windows
2 101 (73.72%) Microsoft 365
3 96 (70.07%) Microsoft
4 73 (53.28%) Active Directory
5 59 (43.07%) Windows Server
6 52 (37.96%) Azure
7 48 (35.04%) Microsoft Exchange
8 47 (34.31%) Problem-Solving
9 44 (32.12%) Windows 10
10 36 (26.28%) DNS
10 36 (26.28%) Microsoft Office
11 34 (24.82%) DHCP
12 32 (23.36%) Hyper-V
12 32 (23.36%) ITIL
12 32 (23.36%) Microsoft Intune
13 31 (22.63%) Entra ID
14 30 (21.90%) TCP/IP
14 30 (21.90%) Windows Server 2016
15 29 (21.17%) Customer Service
15 29 (21.17%) Firewall
16 28 (20.44%) Mac OS
17 27 (19.71%) LAN
17 27 (19.71%) Windows Server 2019
18 25 (18.25%) WAN
19 24 (17.52%) Google
19 24 (17.52%) Google Workspace
20 23 (16.79%) VoIP
20 23 (16.79%) Wi-Fi
21 22 (16.06%) VPN
22 21 (15.33%) Degree

IT Support Engineer Skill Set
Co-Occurring Skills & Capabilities in London by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 48 (35.04%) Microsoft Exchange
2 20 (14.60%) SharePoint
3 4 (2.92%) Exchange Server 2007
3 4 (2.92%) Exchange Server 2010
3 4 (2.92%) Exchange Server 2013
Applications
1 36 (26.28%) Microsoft Office
2 1 (0.73%) Microsoft Excel
2 1 (0.73%) Microsoft PowerPoint
Cloud Services
1 101 (73.72%) Microsoft 365
2 52 (37.96%) Azure
3 31 (22.63%) Entra ID
4 24 (17.52%) Google Workspace
5 18 (13.14%) AWS
6 15 (10.95%) SaaS
7 14 (10.22%) OneDrive
8 2 (1.46%) Contentstack
9 1 (0.73%) Amazon S3
9 1 (0.73%) Cloud Computing
9 1 (0.73%) IaaS
Communications & Networking
1 36 (26.28%) DNS
2 34 (24.82%) DHCP
3 30 (21.90%) TCP/IP
4 29 (21.17%) Firewall
5 27 (19.71%) LAN
6 25 (18.25%) WAN
7 23 (16.79%) VoIP
7 23 (16.79%) Wi-Fi
8 22 (16.06%) VPN
9 14 (10.22%) VLAN
10 7 (5.11%) Wireless
11 3 (2.19%) Internet
12 2 (1.46%) Extranet
12 2 (1.46%) Intranet
12 2 (1.46%) IPsec
12 2 (1.46%) SSL
Database & Business Intelligence
1 2 (1.46%) Oracle Database
General
1 53 (38.69%) Social Skills
2 15 (10.95%) Finance
3 11 (8.03%) Legal
3 11 (8.03%) Multimedia
4 9 (6.57%) Games
4 9 (6.57%) Law
5 8 (5.84%) Inclusion and Diversity
6 7 (5.11%) Organisational Skills
7 5 (3.65%) Analytical Skills
7 5 (3.65%) Financial Institution
8 4 (2.92%) Billing
9 3 (2.19%) Advertising
9 3 (2.19%) Telecoms
10 1 (0.73%) Retail
Miscellaneous
1 16 (11.68%) Driving Licence
2 9 (6.57%) Fat Client
2 9 (6.57%) Thin Client
3 6 (4.38%) Onboarding
4 5 (3.65%) Reinsurance
5 4 (2.92%) CCTV
5 4 (2.92%) iPad
5 4 (2.92%) iPhone
5 4 (2.92%) Self-Motivation
6 3 (2.19%) Analytical Mindset
7 2 (1.46%) Legacy Systems
7 2 (1.46%) Social Media
7 2 (1.46%) Team-Oriented Environment
7 2 (1.46%) Virtual Team
8 1 (0.73%) Educational Technology
8 1 (0.73%) Hedge funds
8 1 (0.73%) Linux Command Line
8 1 (0.73%) Replication
8 1 (0.73%) Video Conferencing
Operating Systems
1 107 (78.10%) Windows
2 59 (43.07%) Windows Server
3 44 (32.12%) Windows 10
4 30 (21.90%) Windows Server 2016
5 28 (20.44%) Mac OS
6 27 (19.71%) Windows Server 2019
7 19 (13.87%) Windows Server 2012
8 13 (9.49%) Linux
8 13 (9.49%) Mac OS X
9 9 (6.57%) Apple iOS
10 4 (2.92%) Windows Server 2008
Processes & Methodologies
1 47 (34.31%) Problem-Solving
2 32 (23.36%) ITIL
3 29 (21.17%) Customer Service
4 15 (10.95%) Mentoring
5 13 (9.49%) ITSM
6 10 (7.30%) Change Management
7 9 (6.57%) Asset Management
7 9 (6.57%) Line Management
7 9 (6.57%) Problem Management
8 8 (5.84%) Continuous Improvement
9 7 (5.11%) Computer Science
9 7 (5.11%) Infrastructure as Code
9 7 (5.11%) Service Delivery
10 6 (4.38%) Process Improvement
11 5 (3.65%) Insurtech
12 4 (2.92%) Break/Fix
12 4 (2.92%) Customer Requirements
12 4 (2.92%) Hardware Maintenance
12 4 (2.92%) Server Virtualisation
12 4 (2.92%) Stakeholder Engagement
Programming Languages
1 10 (7.30%) PowerShell
Qualifications
1 21 (15.33%) Degree
2 14 (10.22%) Microsoft Certification
3 10 (7.30%) DBS Check
4 7 (5.11%) A+ Certification
5 5 (3.65%) CCNA
5 5 (3.65%) Cisco Certification
6 2 (1.46%) CompTIA Security+
6 2 (1.46%) MCSA
6 2 (1.46%) Network+ Certification
7 1 (0.73%) Azure Certification
Quality Assurance & Compliance
1 16 (11.68%) SLA
2 1 (0.73%) Accessibility
System Software
1 73 (53.28%) Active Directory
2 32 (23.36%) Hyper-V
3 13 (9.49%) VMware Infrastructure
4 3 (2.19%) Virtual Desktop
5 1 (0.73%) Terminal Services
Systems Management
1 32 (23.36%) Microsoft Intune
2 15 (10.95%) Active Directory Federation Services
3 7 (5.11%) SCCM
4 6 (4.38%) Autotask
5 5 (3.65%) Jamf Pro
6 4 (2.92%) WSUS
7 2 (1.46%) SmoothWall
Vendors
1 96 (70.07%) Microsoft
2 24 (17.52%) Google
3 17 (12.41%) Apple
4 14 (10.22%) VMware
5 11 (8.03%) Fortinet
5 11 (8.03%) Fujitsu
5 11 (8.03%) Virgin Media
6 10 (7.30%) Datto
7 9 (6.57%) Acronis
8 5 (3.65%) ConnectWise
8 5 (3.65%) HP
8 5 (3.65%) Okta
9 4 (2.92%) Dell
10 3 (2.19%) Cisco
10 3 (2.19%) Meraki
11 2 (1.46%) Oracle
11 2 (1.46%) Veeam
12 1 (0.73%) Citrix
12 1 (0.73%) Sophos
12 1 (0.73%) TOWER Software