IT Support Engineer Jobs in London

IT Support Engineer
England > London

The median IT Support Engineer salary in London is £36,500 per year, according to job vacancies posted during the 6 months leading to 12 May 2025.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
12 May 2025
Same period 2024 Same period 2023
Rank 334 408 432
Rank change year-on-year +74 +24 +247
Permanent jobs requiring an IT Support Engineer 67 107 213
As % of all permanent jobs advertised in London 0.52% 0.45% 0.62%
As % of the Job Titles category 0.57% 0.48% 0.65%
Number of salaries quoted 52 93 185
10th Percentile £27,500 £26,250 £27,700
25th Percentile £31,625 £32,000 £31,250
Median annual salary (50th Percentile) £36,500 £34,000 £35,000
Median % change year-on-year +7.35% -2.86% +7.69%
75th Percentile £53,750 £38,000 £39,000
90th Percentile £54,875 £44,000 £47,500
England median annual salary £32,500 £30,000 £32,500
% change year-on-year +8.33% -7.69% +4.00%

All Permanent IT Job Vacancies
London

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in London with a recognized job title 11,666 22,251 32,572
% of permanent jobs with a recognized job title 90.22% 94.14% 95.07%
Number of salaries quoted 7,370 16,680 24,004
10th Percentile £41,250 £38,000 £42,500
25th Percentile £55,000 £51,250 £55,000
Median annual salary (50th Percentile) £75,000 £70,000 £72,500
Median % change year-on-year +7.14% -3.45% +3.57%
75th Percentile £100,000 £93,750 £95,000
90th Percentile £122,500 £115,000 £115,000
England median annual salary £57,500 £53,500 £60,800
% change year-on-year +7.48% -12.01% +1.33%

IT Support Engineer
Job Vacancy Trend in London

Job postings that featured IT Support Engineer in the job title as a proportion of all IT jobs advertised in London.

Job vacancy trend for IT Support Engineer in London

IT Support Engineer
Salary Trend in London

3-month moving average salary quoted in jobs citing IT Support Engineer in London.

Salary trend for IT Support Engineer in London

IT Support Engineer
Salary Histogram in London

Salary distribution for jobs citing IT Support Engineer in London over the 6 months to 12 May 2025.

Salary histogram for IT Support Engineer in London

IT Support Engineer
Job Locations in London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support Engineer within the London region over the 6 months to 12 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Central London +23 21 £32,500 -12.16% 2
South London +2 3 £36,500 +7.35%
West London +16 1 - -
IT Support Engineer
England

IT Support Engineer Skill Set
Top 30 Co-occurring Skills and Capabilities in London

For the 6 months to 12 May 2025, IT Support Engineer job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the London region featuring IT Support Engineer in the job title.

1 47 (70.15%) Microsoft
2 45 (67.16%) Microsoft 365
3 41 (61.19%) Active Directory
3 41 (61.19%) Windows
3 41 (61.19%) Azure
4 27 (40.30%) Social Skills
5 26 (38.81%) Entra ID
6 25 (37.31%) Customer Service
7 23 (34.33%) Wi-Fi
8 20 (29.85%) Degree
9 19 (28.36%) DNS
10 18 (26.87%) Windows 10
11 17 (25.37%) PowerShell
12 16 (23.88%) SaaS
12 16 (23.88%) ITIL
12 16 (23.88%) Windows Server
12 16 (23.88%) Problem-Solving
13 14 (20.90%) 802.1X
13 14 (20.90%) Finance
14 13 (19.40%) Migration
14 13 (19.40%) Microsoft Intune
15 12 (17.91%) SharePoint
15 12 (17.91%) Cisco
16 11 (16.42%) Microsoft Exchange
16 11 (16.42%) Microsoft Office
16 11 (16.42%) Internet
16 11 (16.42%) VLAN
17 10 (14.93%) Computer Science
17 10 (14.93%) Confluence
17 10 (14.93%) Firewall

IT Support Engineer Skill Set
Co-occurring Skills and Capabilities in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 12 (17.91%) SharePoint
2 11 (16.42%) Microsoft Exchange
3 10 (14.93%) Confluence
4 3 (4.48%) WordPress
Applications
1 11 (16.42%) Microsoft Office
2 1 (1.49%) Microsoft Excel
2 1 (1.49%) Microsoft PowerPoint
Business Applications
1 5 (7.46%) Sage 200
1 5 (7.46%) Sage 50
Cloud Services
1 45 (67.16%) Microsoft 365
2 41 (61.19%) Azure
3 26 (38.81%) Entra ID
4 16 (23.88%) SaaS
5 8 (11.94%) AWS
6 4 (5.97%) Amazon EC2
6 4 (5.97%) Amazon S3
6 4 (5.97%) Google Workspace
6 4 (5.97%) Slack
7 2 (2.99%) IaaS
7 2 (2.99%) Mimecast
8 1 (1.49%) Azure Sentinel
8 1 (1.49%) WhatsApp
Communications & Networking
1 23 (34.33%) Wi-Fi
2 19 (28.36%) DNS
3 11 (16.42%) Internet
3 11 (16.42%) VLAN
4 10 (14.93%) Firewall
5 9 (13.43%) VPN
6 8 (11.94%) PBX
6 8 (11.94%) Structured Cabling
7 6 (8.96%) DHCP
8 5 (7.46%) Cisco IOS
9 4 (5.97%) FTP
9 4 (5.97%) IPv4
9 4 (5.97%) LAN
9 4 (5.97%) NAS
9 4 (5.97%) SAN
9 4 (5.97%) SMTP
9 4 (5.97%) TCP/IP
10 3 (4.48%) SSL
11 2 (2.99%) VoIP
11 2 (2.99%) WebEx
Database & Business Intelligence
1 1 (1.49%) Tableau
Development Applications
1 5 (7.46%) JIRA
General
1 27 (40.30%) Social Skills
2 14 (20.90%) Finance
3 9 (13.43%) Analytical Skills
4 3 (4.48%) Inclusion and Diversity
5 2 (2.99%) Legal
5 2 (2.99%) Marketing
6 1 (1.49%) Organisational Skills
6 1 (1.49%) Presentation Skills
6 1 (1.49%) Telecoms
Libraries, Frameworks & Software Standards
1 14 (20.90%) 802.1X
2 1 (1.49%) X-Windows
Miscellaneous
1 6 (8.96%) Onboarding
2 5 (7.46%) Video Conferencing
3 4 (5.97%) iPad
3 4 (5.97%) iPhone
4 2 (2.99%) Self-Motivation
4 2 (2.99%) Smartphone
5 1 (1.49%) CMDB
5 1 (1.49%) Data Centre
5 1 (1.49%) Enterprise Software
5 1 (1.49%) Handset
5 1 (1.49%) Replication
Operating Systems
1 41 (61.19%) Windows
2 18 (26.87%) Windows 10
3 16 (23.88%) Windows Server
4 6 (8.96%) Android
5 5 (7.46%) Mac OS
6 4 (5.97%) Linux
7 3 (4.48%) Windows Server 2016
8 2 (2.99%) Windows Server 2019
9 1 (1.49%) Apple iOS
9 1 (1.49%) Mac OS X
9 1 (1.49%) Unix
Processes & Methodologies
1 25 (37.31%) Customer Service
2 16 (23.88%) ITIL
2 16 (23.88%) Problem-Solving
3 13 (19.40%) Migration
4 10 (14.93%) Computer Science
5 8 (11.94%) Change Control
5 8 (11.94%) ITSM
6 7 (10.45%) Continuous Improvement
6 7 (10.45%) Mentoring
7 6 (8.96%) CRM
7 6 (8.96%) Infrastructure Management
7 6 (8.96%) Service Management
8 5 (7.46%) Cybersecurity
8 5 (7.46%) Server Management
9 4 (5.97%) Data Protection
9 4 (5.97%) Incident Management
9 4 (5.97%) Infrastructure as Code
9 4 (5.97%) Task Automation
10 3 (4.48%) Asset Management
10 3 (4.48%) Security Management
Programming Languages
1 17 (25.37%) PowerShell
2 6 (8.96%) Python
3 1 (1.49%) Java
3 1 (1.49%) SQL
Qualifications
1 20 (29.85%) Degree
2 7 (10.45%) Microsoft Certification
3 4 (5.97%) Azure Certification
3 4 (5.97%) CCNA
3 4 (5.97%) Cisco Certification
3 4 (5.97%) Network+ Certification
4 3 (4.48%) AWS Certification
5 1 (1.49%) Computer Science Degree
5 1 (1.49%) DBS Check
Quality Assurance & Compliance
1 3 (4.48%) SLA
2 2 (2.99%) Cyber Essentials
2 2 (2.99%) Cyber Essentials PLUS
2 2 (2.99%) ISO 9001
2 2 (2.99%) ISO/IEC 27001
System Software
1 41 (61.19%) Active Directory
2 6 (8.96%) Hyper-V
2 6 (8.96%) Virtual Desktop
3 5 (7.46%) VMware ESXi
4 3 (4.48%) VMware Infrastructure
5 2 (2.99%) Firmware
6 1 (1.49%) Microsoft Virtual Server
6 1 (1.49%) Virtual Machines
6 1 (1.49%) Virtual Servers
Systems Management
1 13 (19.40%) Microsoft Intune
2 6 (8.96%) SCCM
3 4 (5.97%) Terraform
3 4 (5.97%) WSUS
4 3 (4.48%) Single Sign-On
Vendors
1 47 (70.15%) Microsoft
2 12 (17.91%) Cisco
3 7 (10.45%) Meraki
4 6 (8.96%) Apple
5 5 (7.46%) Citrix
5 5 (7.46%) Sage
5 5 (7.46%) Veeam
6 4 (5.97%) Zscaler
7 3 (4.48%) Concur
7 3 (4.48%) HubSpot
7 3 (4.48%) SAP
7 3 (4.48%) VMware
8 2 (2.99%) ConnectWise
8 2 (2.99%) ServiceNow
8 2 (2.99%) Sophos
8 2 (2.99%) WatchGuard
9 1 (1.49%) Aruba
9 1 (1.49%) Palo Alto
9 1 (1.49%) Qualys
9 1 (1.49%) Refinitiv