IT Support Engineer Job Trends in London

IT Support Engineer
England > London

The median IT Support Engineer salary in London is £35,000 per year, according to job vacancies posted during the 6 months leading to 28 September 2026.

The table below compares current salary benchmarking and summary statistics with the previous two years.

6 months to
28 Sep 2026
Same period 2025 Same period 2024
Rank 313 348 410
Rank change year-on-year +35 +62 -72
Permanent jobs requiring an IT Support Engineer 126 42 58
As % of all permanent jobs in London 0.49% 0.36% 0.31%
As % of the Job Titles category 0.53% 0.39% 0.32%
Number of salaries quoted 116 38 51
10th Percentile £27,750 £30,000 £31,250
25th Percentile £31,131 £33,438 £32,000
Median annual salary (50th Percentile) £35,000 £39,000 £36,000
Median % change year-on-year -10.26% +8.33% +4.35%
75th Percentile £38,750 £48,000 £39,375
90th Percentile £57,500 £50,425 £52,500
England median annual salary £34,000 £34,750 £32,500
% change year-on-year -2.16% +6.92% -

All Permanent IT Job Roles
London

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in London with a recognized job title 23,741 10,742 18,098
% of permanent jobs with a recognized job title 92.45% 91.06% 95.34%
Number of salaries quoted 16,130 6,976 11,189
10th Percentile £40,000 £37,500 £40,000
25th Percentile £55,000 £52,500 £52,500
Median annual salary (50th Percentile) £75,000 £72,500 £72,500
Median % change year-on-year +3.45% - -3.33%
75th Percentile £100,000 £96,250 £95,000
90th Percentile - £120,000 £120,000
England median annual salary £59,522 £55,000 £55,000
% change year-on-year +8.22% - -8.33%

IT Support Engineer
Job Vacancy Trend in London

Historical trend showing the proportion of permanent IT job postings featuring 'IT Support Engineer' in the job title relative to all permanent IT jobs advertised in London.

IT Support Engineer job vacancy trend in London

IT Support Engineer
Salary Trend in London

Salary distribution trend for IT Support Engineer job vacancies in London.

Salary distribution trend for IT Support Engineer job vacancies in London

IT Support Engineer
Salary Histogram in London

Salary distribution for jobs citing IT Support Engineer in London over the 6 months to 28 September 2026.

Salary histogram for IT Support Engineer in London

IT Support Engineer
Job Locations in London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support Engineer within the London region over the 6 months to 28 September 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
South London +10 17 £35,000 -23.91% 1
Central London +8 11 £35,000 +2.94% 7
West London - 2 £33,500 - 1
East London - 1 £35,000 -
North London - 1 £35,000 -
IT Support Engineer
England

IT Support Engineer Skill Set
Top 30 Co-Occurring Skills & Capabilities in London

For the 6 months to 28 September 2026, IT Support Engineer job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads across the London region featuring IT Support Engineer in the job title.

1 99 (78.57%) Microsoft
2 92 (73.02%) Microsoft 365
3 86 (68.25%) Windows
4 68 (53.97%) Active Directory
5 55 (43.65%) Entra ID
6 40 (31.75%) SharePoint
7 37 (29.37%) Customer Service
7 37 (29.37%) Microsoft Exchange
8 36 (28.57%) Problem-Solving
9 33 (26.19%) Mac OS
10 32 (25.40%) Firewall
10 32 (25.40%) Windows Server
11 31 (24.60%) DNS
12 30 (23.81%) Azure
12 30 (23.81%) Degree
13 26 (20.63%) DHCP
13 26 (20.63%) TCP/IP
14 23 (18.25%) Service Delivery
15 21 (16.67%) VMware
16 19 (15.08%) Computer Science
17 18 (14.29%) Linux
17 18 (14.29%) Microsoft Office
17 18 (14.29%) VMware Infrastructure
17 18 (14.29%) Windows 10
18 17 (13.49%) Autotask
18 17 (13.49%) Cisco
18 17 (13.49%) Cybersecurity
18 17 (13.49%) Microsoft Intune
18 17 (13.49%) VPN
19 16 (12.70%) Hyper-V

IT Support Engineer Skill Set
Co-Occurring Skills & Capabilities in London by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 40 (31.75%) SharePoint
2 37 (29.37%) Microsoft Exchange
3 3 (2.38%) IIS
4 1 (0.79%) Exchange Server 2007
4 1 (0.79%) Exchange Server 2010
4 1 (0.79%) Exchange Server 2013
Applications
1 18 (14.29%) Microsoft Office
2 3 (2.38%) Microsoft Excel
2 3 (2.38%) Microsoft PowerPoint
Cloud Services
1 92 (73.02%) Microsoft 365
2 55 (43.65%) Entra ID
3 30 (23.81%) Azure
4 15 (11.90%) SaaS
5 14 (11.11%) OneDrive
6 12 (9.52%) Google Workspace
7 5 (3.97%) AWS
8 3 (2.38%) Cloud Computing
8 3 (2.38%) Cloudflare
9 2 (1.59%) Dynamics 365
10 1 (0.79%) Mimecast
Communications & Networking
1 32 (25.40%) Firewall
2 31 (24.60%) DNS
3 26 (20.63%) DHCP
3 26 (20.63%) TCP/IP
4 17 (13.49%) VPN
5 16 (12.70%) VLAN
6 15 (11.90%) Wi-Fi
7 14 (11.11%) LAN
7 14 (11.11%) WAN
7 14 (11.11%) Wireless
8 7 (5.56%) VoIP
9 3 (2.38%) IPsec
9 3 (2.38%) SSL
10 2 (1.59%) Cisco IOS
11 1 (0.79%) RFID
11 1 (0.79%) SAN
Database & Business Intelligence
1 3 (2.38%) SQL Server
Development Applications
1 3 (2.38%) JIRA
General
1 82 (65.08%) Social Skills
2 10 (7.94%) Finance
3 8 (6.35%) Organisational Skills
4 7 (5.56%) Games
5 4 (3.17%) Advertising
5 4 (3.17%) Analytical Skills
6 3 (2.38%) Inclusion and Diversity
6 3 (2.38%) Retail
7 2 (1.59%) Police
8 1 (0.79%) Banking
8 1 (0.79%) Japanese Language
8 1 (0.79%) Law
8 1 (0.79%) Legal
8 1 (0.79%) Manufacturing
Libraries, Frameworks & Software Standards
1 2 (1.59%) CSS
1 2 (1.59%) EDI
1 2 (1.59%) HTML
1 2 (1.59%) LDAP
1 2 (1.59%) SAML
2 1 (0.79%) Web Services
Miscellaneous
1 13 (10.32%) Onboarding
2 10 (7.94%) Video Conferencing
3 7 (5.56%) Self-Motivation
4 4 (3.17%) Fat Client
4 4 (3.17%) Thin Client
4 4 (3.17%) Virtual Team
5 3 (2.38%) Clustering
5 3 (2.38%) Educational Technology
5 3 (2.38%) iPad
6 2 (1.59%) Analytical Mindset
6 2 (1.59%) Enterprise Software
7 1 (0.79%) CCTV
7 1 (0.79%) Driving Licence
7 1 (0.79%) iPhone
7 1 (0.79%) Management Information System
7 1 (0.79%) Mobile Computing
7 1 (0.79%) SWIFT Messaging Network
Operating Systems
1 86 (68.25%) Windows
2 33 (26.19%) Mac OS
3 32 (25.40%) Windows Server
4 18 (14.29%) Linux
4 18 (14.29%) Windows 10
5 5 (3.97%) Windows Server 2019
6 4 (3.17%) Windows Server 2016
7 3 (2.38%) Android
8 1 (0.79%) Windows Server 2008
8 1 (0.79%) Windows Server 2012
Processes & Methodologies
1 37 (29.37%) Customer Service
2 36 (28.57%) Problem-Solving
3 23 (18.25%) Service Delivery
4 19 (15.08%) Computer Science
5 17 (13.49%) Cybersecurity
6 14 (11.11%) ITIL
7 13 (10.32%) Disaster Recovery
8 11 (8.73%) Continuous Improvement
9 10 (7.94%) Project Delivery
10 9 (7.14%) Email Migration
10 9 (7.14%) Identity Management
10 9 (7.14%) Infrastructure Engineering
10 9 (7.14%) Remote Monitoring and Management
10 9 (7.14%) Server Management
11 8 (6.35%) Collaborative Culture
11 8 (6.35%) Incident Response
12 6 (4.76%) Collaborative Working
12 6 (4.76%) Kalman Filter
12 6 (4.76%) Mentoring
12 6 (4.76%) Service Management
Programming Languages
1 3 (2.38%) C#
1 3 (2.38%) SQL
2 2 (1.59%) PowerShell
3 1 (0.79%) Python
Qualifications
1 30 (23.81%) Degree
2 11 (8.73%) DBS Check
3 9 (7.14%) Microsoft Certification
4 6 (4.76%) A+ Certification
4 6 (4.76%) Computer Science Degree
5 2 (1.59%) Azure Certification
5 2 (1.59%) CCNA
5 2 (1.59%) Cisco Certification
5 2 (1.59%) SC Cleared
5 2 (1.59%) Security Cleared
6 1 (0.79%) AWS Certification
6 1 (0.79%) ITIL Foundation Certificate
6 1 (0.79%) Master's Degree
Quality Assurance & Compliance
1 12 (9.52%) SLA
2 7 (5.56%) GDPR
3 2 (1.59%) Cyber Essentials
4 1 (0.79%) Data Quality
System Software
1 68 (53.97%) Active Directory
2 18 (14.29%) VMware Infrastructure
3 16 (12.70%) Hyper-V
4 8 (6.35%) Virtual Machines
5 2 (1.59%) Virtual Desktop
6 1 (0.79%) VMware ESXi
6 1 (0.79%) vSphere
6 1 (0.79%) XenApp
Systems Management
1 17 (13.49%) Autotask
1 17 (13.49%) Microsoft Intune
2 11 (8.73%) Jamf Pro
3 3 (2.38%) Failover Clustering
3 3 (2.38%) Single Sign-On
4 1 (0.79%) FortiGate
4 1 (0.79%) SCCM
4 1 (0.79%) vCenter Server
Vendors
1 99 (78.57%) Microsoft
2 21 (16.67%) VMware
3 17 (13.49%) Cisco
4 15 (11.90%) HP
5 13 (10.32%) Datto
6 12 (9.52%) Google
6 12 (9.52%) Ubiquiti
7 11 (8.73%) Meraki
8 9 (7.14%) Aruba
8 9 (7.14%) SonicWALL
9 8 (6.35%) Acronis
10 6 (4.76%) Apple
11 5 (3.97%) Dell
11 5 (3.97%) Veeam
12 4 (3.17%) Fortinet
12 4 (3.17%) Juniper
12 4 (3.17%) ServiceNow
12 4 (3.17%) Sophos
12 4 (3.17%) Synology
12 4 (3.17%) WatchGuard