IT Support Engineer Job Trends in London

IT Support Engineer
England > London

The median IT Support Engineer salary in London is £37,500 per year, according to job vacancies posted during the 6 months leading to 21 March 2026.

The table below compares current salary benchmarking and summary statistics with the previous two years.

6 months to
21 Mar 2026
Same period 2025 Same period 2024
Rank 271 325 375
Rank change year-on-year +54 +50 +69
Permanent jobs requiring an IT Support Engineer 130 72 122
As % of all permanent jobs in London 0.75% 0.55% 0.56%
As % of the Job Titles category 0.82% 0.60% 0.59%
Number of salaries quoted 117 49 107
10th Percentile £28,150 £27,500 £27,200
25th Percentile £31,250 £30,750 £31,375
Median annual salary (50th Percentile) £37,500 £35,000 £35,000
Median % change year-on-year +7.14% - -4.11%
75th Percentile £42,000 £52,500 £38,000
90th Percentile £47,500 £55,750 £45,400
England median annual salary £32,000 £30,000 £30,000
% change year-on-year +6.67% - -7.69%

All Permanent IT Job Roles
London

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in London with a recognized job title 15,888 11,998 20,636
% of permanent jobs with a recognized job title 91.65% 90.83% 94.15%
Number of salaries quoted 10,616 7,537 16,363
10th Percentile £37,375 £42,000 £39,800
25th Percentile £51,250 £56,250 £52,500
Median annual salary (50th Percentile) £74,675 £75,000 £71,000
Median % change year-on-year -0.43% +5.63% -2.86%
75th Percentile £95,000 £97,500 £93,750
90th Percentile £107,500 £121,250 £115,000
England median annual salary £55,000 £60,000 £55,000
% change year-on-year -8.33% +9.09% -9.69%

IT Support Engineer
Job Vacancy Trend in London

Historical trend showing the proportion of permanent IT job postings featuring 'IT Support Engineer' in the job title relative to all permanent IT jobs advertised in London.

IT Support Engineer job vacancy trend in London

IT Support Engineer
Salary Trend in London

Salary distribution trend for IT Support Engineer job vacancies in London.

Salary distribution trend for IT Support Engineer job vacancies in London

IT Support Engineer
Salary Histogram in London

Salary distribution for jobs citing IT Support Engineer in London over the 6 months to 21 March 2026.

Salary histogram for IT Support Engineer in London

IT Support Engineer
Job Locations in London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support Engineer within the London region over the 6 months to 21 March 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Central London +30 47 £32,500 - 1
West London +1 13 £39,000 - 2
South London +36 7 £37,500 +17.19% 1
East London - 1 - -
IT Support Engineer
England

IT Support Engineer Skill Set
Top 30 Co-Occurring Skills & Capabilities in London

For the 6 months to 21 March 2026, IT Support Engineer job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads across the London region featuring IT Support Engineer in the job title.

1 101 (77.69%) Windows
2 92 (70.77%) Microsoft 365
3 88 (67.69%) Microsoft
4 67 (51.54%) Active Directory
5 54 (41.54%) Windows Server
6 48 (36.92%) Azure
7 44 (33.85%) Windows 10
8 43 (33.08%) Microsoft Exchange
8 43 (33.08%) Problem-Solving
9 34 (26.15%) DNS
10 33 (25.38%) Microsoft Office
11 32 (24.62%) DHCP
12 31 (23.85%) Hyper-V
12 31 (23.85%) ITIL
13 30 (23.08%) TCP/IP
14 27 (20.77%) LAN
14 27 (20.77%) Mac OS
14 27 (20.77%) Microsoft Intune
14 27 (20.77%) Windows Server 2016
15 26 (20.00%) Customer Service
16 25 (19.23%) Entra ID
16 25 (19.23%) Firewall
16 25 (19.23%) WAN
16 25 (19.23%) Windows Server 2019
17 23 (17.69%) Google
17 23 (17.69%) Google Workspace
17 23 (17.69%) VoIP
18 22 (16.92%) Wi-Fi
19 20 (15.38%) AWS
19 20 (15.38%) Degree

IT Support Engineer Skill Set
Co-Occurring Skills & Capabilities in London by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 43 (33.08%) Microsoft Exchange
2 16 (12.31%) SharePoint
3 2 (1.54%) Exchange Server 2007
3 2 (1.54%) Exchange Server 2010
3 2 (1.54%) Exchange Server 2013
Applications
1 33 (25.38%) Microsoft Office
Cloud Services
1 92 (70.77%) Microsoft 365
2 48 (36.92%) Azure
3 25 (19.23%) Entra ID
4 23 (17.69%) Google Workspace
5 20 (15.38%) AWS
6 13 (10.00%) SaaS
7 12 (9.23%) OneDrive
8 2 (1.54%) Contentstack
9 1 (0.77%) Amazon S3
9 1 (0.77%) Cloud Computing
9 1 (0.77%) IaaS
Communications & Networking
1 34 (26.15%) DNS
2 32 (24.62%) DHCP
3 30 (23.08%) TCP/IP
4 27 (20.77%) LAN
5 25 (19.23%) Firewall
5 25 (19.23%) WAN
6 23 (17.69%) VoIP
7 22 (16.92%) Wi-Fi
8 20 (15.38%) VPN
9 13 (10.00%) VLAN
10 6 (4.62%) Wireless
11 3 (2.31%) Internet
12 2 (1.54%) Extranet
12 2 (1.54%) Intranet
12 2 (1.54%) IPsec
12 2 (1.54%) SSL
Database & Business Intelligence
1 2 (1.54%) Oracle Database
General
1 49 (37.69%) Social Skills
2 15 (11.54%) Finance
3 11 (8.46%) Legal
3 11 (8.46%) Multimedia
4 9 (6.92%) Games
4 9 (6.92%) Law
5 8 (6.15%) Inclusion and Diversity
6 5 (3.85%) Analytical Skills
6 5 (3.85%) Financial Institution
6 5 (3.85%) Organisational Skills
7 4 (3.08%) Billing
8 3 (2.31%) Advertising
8 3 (2.31%) Telecoms
9 1 (0.77%) Retail
Miscellaneous
1 16 (12.31%) Driving Licence
2 9 (6.92%) Fat Client
2 9 (6.92%) Thin Client
3 5 (3.85%) iPhone
3 5 (3.85%) Onboarding
3 5 (3.85%) Reinsurance
4 4 (3.08%) CCTV
5 3 (2.31%) Analytical Mindset
5 3 (2.31%) iPad
6 2 (1.54%) Data Centre
6 2 (1.54%) Legacy Systems
6 2 (1.54%) Self-Motivation
6 2 (1.54%) Social Media
6 2 (1.54%) Team-Oriented Environment
6 2 (1.54%) Virtual Team
7 1 (0.77%) Hedge funds
7 1 (0.77%) Linux Command Line
7 1 (0.77%) Replication
Operating Systems
1 101 (77.69%) Windows
2 54 (41.54%) Windows Server
3 44 (33.85%) Windows 10
4 27 (20.77%) Mac OS
4 27 (20.77%) Windows Server 2016
5 25 (19.23%) Windows Server 2019
6 17 (13.08%) Windows Server 2012
7 13 (10.00%) Mac OS X
8 11 (8.46%) Linux
9 8 (6.15%) Apple iOS
10 2 (1.54%) Windows Server 2008
Processes & Methodologies
1 43 (33.08%) Problem-Solving
2 31 (23.85%) ITIL
3 26 (20.00%) Customer Service
4 14 (10.77%) Mentoring
5 12 (9.23%) ITSM
6 9 (6.92%) Asset Management
6 9 (6.92%) Change Management
6 9 (6.92%) Line Management
6 9 (6.92%) Problem Management
7 8 (6.15%) Continuous Improvement
8 6 (4.62%) Computer Science
8 6 (4.62%) Infrastructure as Code
8 6 (4.62%) Process Improvement
9 5 (3.85%) Insurtech
9 5 (3.85%) Service Delivery
10 4 (3.08%) Break/Fix
10 4 (3.08%) Collaborative Working
10 4 (3.08%) Customer Requirements
10 4 (3.08%) Hardware Maintenance
10 4 (3.08%) Stakeholder Engagement
Programming Languages
1 9 (6.92%) PowerShell
Qualifications
1 20 (15.38%) Degree
2 13 (10.00%) Microsoft Certification
3 9 (6.92%) DBS Check
4 7 (5.38%) A+ Certification
5 5 (3.85%) CCNA
5 5 (3.85%) Cisco Certification
6 2 (1.54%) CompTIA Security+
6 2 (1.54%) MCSA
6 2 (1.54%) Network+ Certification
7 1 (0.77%) Azure Certification
Quality Assurance & Compliance
1 15 (11.54%) SLA
2 1 (0.77%) Accessibility
System Software
1 67 (51.54%) Active Directory
2 31 (23.85%) Hyper-V
3 12 (9.23%) VMware Infrastructure
4 2 (1.54%) Virtual Desktop
5 1 (0.77%) Terminal Services
Systems Management
1 27 (20.77%) Microsoft Intune
2 15 (11.54%) Active Directory Federation Services
3 7 (5.38%) SCCM
4 4 (3.08%) Autotask
4 4 (3.08%) Jamf Pro
4 4 (3.08%) WSUS
5 2 (1.54%) Kubernetes
5 2 (1.54%) SmoothWall
Vendors
1 88 (67.69%) Microsoft
2 23 (17.69%) Google
3 17 (13.08%) Apple
4 13 (10.00%) VMware
5 11 (8.46%) Fortinet
5 11 (8.46%) Fujitsu
5 11 (8.46%) Virgin Media
6 9 (6.92%) Acronis
6 9 (6.92%) Datto
7 5 (3.85%) ConnectWise
7 5 (3.85%) Okta
8 2 (1.54%) Cisco
8 2 (1.54%) Dell
8 2 (1.54%) HP
8 2 (1.54%) Meraki
8 2 (1.54%) Oracle
8 2 (1.54%) Veeam
9 1 (0.77%) Citrix
9 1 (0.77%) Sophos
9 1 (0.77%) TOWER Software