Period
to 19 February 2018

The median annual salary for an IT Support Engineer was £30,000 in advertised job vacancies in London during the 6 months to 19 February 2018.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

IT Support Engineer
England > London
6 months to
19 Feb 2018
Same period 2017 Same period 2016
Rank 574 542 625
Rank change year-on-year -32 +83 -34
Permanent jobs requiring an IT Support Engineer 230 260 291
As % of all permanent IT jobs advertised in London 0.33% 0.38% 0.34%
As % of the Job Titles category 0.35% 0.39% 0.35%
Number of salaries quoted 226 248 273
London median annual salary £30,000 £28,500 £28,000
Median salary % change year-on-year +5.26% +1.79% -6.67%
10th Percentile £21,250 £21,500 £21,250
90th Percentile £45,000 £41,475 £46,250
England median annual salary £27,500 £26,000 £26,000
% change year-on-year +5.77% - -1.89%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
London
Permanent vacancies in London with a recognized job title 66,543 66,281 82,609
% of permanent IT jobs with a recognized job title 95.22% 95.90% 96.35%
Number of salaries quoted 55,004 56,476 70,639
London median annual salary £60,000 £57,500 £55,000
Median salary % change year-on-year +4.35% +4.55% -
10th Percentile £33,750 £32,500 £32,500
90th Percentile £90,000 £87,500 £85,000
England median annual salary £50,000 £47,500 £47,500
% change year-on-year +5.26% - +5.56%

IT Support Engineer
Job Vacancy Trend in London

Job postings that featured IT Support Engineer in the job title as a percentage of all IT jobs advertised in London.

Job vacancy trend for IT Support Engineer in London

IT Support Engineer
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support Engineer in London.

Salary trend for IT Support Engineer in London

IT Support Engineer
Salary Histogram in London

The salary distribution of IT jobs citing IT Support Engineer in London over the 6 months to 19 February 2018.

Salary histogram for IT Support Engineer in London

IT Support Engineer
Job Locations in London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support Engineer within the London region over the 6 months to 19 February 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Central London -40 49 £33,500 +18.58% 8
South London +18 28 £27,500 +22.22% 3
West London +1 17 £30,000 +11.11% 8
North London -9 12 £21,000 -31.15% 2
East London -11 11 £31,000 +14.81% 6
IT Support Engineer
England

IT Support Engineer Skill Set
Top 30 Co-occurring IT Skills in London

For the 6 months to 19 February 2018, IT Support Engineer job roles required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the London region featuring IT Support Engineer in the job title.

1 194 (84.35%) Windows
2 140 (60.87%) Active Directory
3 114 (49.57%) Microsoft
4 94 (40.87%) Windows Server
5 72 (31.30%) Microsoft Office
6 70 (30.43%) Office 365
7 65 (28.26%) Windows 7
8 54 (23.48%) MS Exchange
9 51 (22.17%) DNS
9 51 (22.17%) Firewall
10 47 (20.43%) VMware
10 47 (20.43%) Windows Server 2012
11 46 (20.00%) Windows Server 2008
11 46 (20.00%) DHCP
11 46 (20.00%) ITIL
12 44 (19.13%) TCP/IP
12 44 (19.13%) Apple
13 43 (18.70%) Microsoft Certification
14 42 (18.26%) Windows 10
15 34 (14.78%) VLAN
15 34 (14.78%) VMware Infrastructure
16 32 (13.91%) MCSE
17 30 (13.04%) MCSA
17 30 (13.04%) SLA
18 29 (12.61%) VoIP
19 27 (11.74%) Citrix
20 26 (11.30%) SCCM
20 26 (11.30%) Hyper-V
21 24 (10.43%) Mac OS X
21 24 (10.43%) WAN

IT Support Engineer Skill Set
Co-occurring IT Skills in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 54 (23.48%) MS Exchange
2 9 (3.91%) Exchange Server 2007
2 9 (3.91%) SharePoint
3 6 (2.61%) Exchange Server 2013
3 6 (2.61%) IIS
3 6 (2.61%) Skype for Business
4 4 (1.74%) Exchange Server 2010
5 3 (1.30%) IBM Notes
6 2 (0.87%) CMS
7 1 (0.43%) Apache
7 1 (0.43%) Blackberry Enterprise Server
7 1 (0.43%) Confluence
7 1 (0.43%) Exchange Server 2003
7 1 (0.43%) JBoss
7 1 (0.43%) SharePoint 2013
7 1 (0.43%) Tomcat
Applications
1 72 (31.30%) Microsoft Office
2 3 (1.30%) Microsoft Excel
3 2 (0.87%) Microsoft PowerPoint
4 1 (0.43%) Maya
4 1 (0.43%) MS Visio
Business Applications
1 3 (1.30%) Elite 3E
2 1 (0.43%) Dynamics AX
2 1 (0.43%) Dynamics CRM
2 1 (0.43%) MetaTrader
2 1 (0.43%) Salesforce.com CRM
Cloud Services
1 70 (30.43%) Office 365
2 19 (8.26%) Microsoft Azure
3 16 (6.96%) Amazon AWS
4 6 (2.61%) Azure Active Directory
5 5 (2.17%) G Suite
6 3 (1.30%) Amazon EC2
6 3 (1.30%) Amazon S3
6 3 (1.30%) AWS CloudFormation
6 3 (1.30%) CloudFront
6 3 (1.30%) Mimecast
6 3 (1.30%) SaaS
6 3 (1.30%) Virtual Private Cloud
7 2 (0.87%) Adobe Creative Cloud
7 2 (0.87%) Google Cloud Platform
8 1 (0.43%) FinancialForce
8 1 (0.43%) OpenDNS
8 1 (0.43%) Slack
Communications & Networking
1 51 (22.17%) DNS
1 51 (22.17%) Firewall
2 46 (20.00%) DHCP
3 44 (19.13%) TCP/IP
4 34 (14.78%) VLAN
5 29 (12.61%) VoIP
6 24 (10.43%) WAN
7 21 (9.13%) VPN
8 20 (8.70%) LAN
9 16 (6.96%) Wireless
10 13 (5.65%) Internet
11 12 (5.22%) SAN
12 7 (3.04%) IP Telephony
13 6 (2.61%) Skype
14 5 (2.17%) NAS
14 5 (2.17%) SMTP
14 5 (2.17%) SSL
14 5 (2.17%) WLAN
15 4 (1.74%) IPv4
15 4 (1.74%) IPv6
Database & Business Intelligence
1 6 (2.61%) SQL Server
2 4 (1.74%) MySQL
3 2 (0.87%) SQL Server 2008
3 2 (0.87%) SQL Server 2012
4 1 (0.43%) FileMaker
4 1 (0.43%) PostgreSQL
4 1 (0.43%) RDBMS
4 1 (0.43%) Relational Database
Development Applications
1 1 (0.43%) JIRA
1 1 (0.43%) Team Foundation Server
1 1 (0.43%) Visual Studio Team System
General
1 23 (10.00%) Finance
2 13 (5.65%) Advertising
3 12 (5.22%) Telecoms
4 7 (3.04%) Law
5 6 (2.61%) Legal
6 4 (1.74%) Banking
6 4 (1.74%) Retail
7 3 (1.30%) Front Office
7 3 (1.30%) Games
7 3 (1.30%) Marketing
8 2 (0.87%) French Language
9 1 (0.43%) Electronics
9 1 (0.43%) Financial Institution
9 1 (0.43%) Investment Banking
9 1 (0.43%) Retail Banking
Libraries, Frameworks & Software Standards
1 4 (1.74%) Software Packaging
1 4 (1.74%) Web Services
2 3 (1.30%) CSS
2 3 (1.30%) HTML
3 1 (0.43%) LDAP
3 1 (0.43%) Regular Expression
3 1 (0.43%) Velocity
Miscellaneous
1 17 (7.39%) Analytical Skills
1 17 (7.39%) iPad
2 13 (5.65%) Smartphone
3 12 (5.22%) Driving Licence
3 12 (5.22%) iPhone
3 12 (5.22%) Video Conferencing
4 10 (4.35%) Management Information System
5 8 (3.48%) Blackberry
5 8 (3.48%) Fintech
6 6 (2.61%) CCTV
6 6 (2.61%) Computer Science
7 5 (2.17%) Public Cloud
8 4 (1.74%) Foreign Exchange (FX)
9 3 (1.30%) Blog
9 3 (1.30%) Data Centre
9 3 (1.30%) PDA
9 3 (1.30%) Podcast
10 2 (0.87%) Analytical Mindset
10 2 (0.87%) Device Driver
10 2 (0.87%) Hedge funds
Operating Systems
1 194 (84.35%) Windows
2 94 (40.87%) Windows Server
3 65 (28.26%) Windows 7
4 47 (20.43%) Windows Server 2012
5 46 (20.00%) Windows Server 2008
6 42 (18.26%) Windows 10
7 24 (10.43%) Mac OS X
8 21 (9.13%) Windows 8
9 17 (7.39%) Linux
10 12 (5.22%) Android
10 12 (5.22%) Mac OS
11 9 (3.91%) Apple iOS
12 8 (3.48%) Windows XP
13 3 (1.30%) Windows Server 2003
13 3 (1.30%) Windows Vista
14 1 (0.43%) Red Hat Enterprise Linux
14 1 (0.43%) Unix
14 1 (0.43%) VMS
Processes & Methodologies
1 46 (20.00%) ITIL
2 11 (4.78%) Mobile Device Management
3 10 (4.35%) Migration
4 8 (3.48%) DevOps
4 8 (3.48%) Document Management
5 7 (3.04%) Project Management
6 5 (2.17%) BCP
6 5 (2.17%) Business Continuity
6 5 (2.17%) Business Continuity Planning
6 5 (2.17%) Continuous Improvement
6 5 (2.17%) Desktop Virtualisation
6 5 (2.17%) Mathematics
6 5 (2.17%) Problem Management
6 5 (2.17%) Root Cause Analysis
6 5 (2.17%) Stakeholder Management
7 4 (1.74%) API Integration
7 4 (1.74%) Hardware Maintenance
7 4 (1.74%) Line Management
7 4 (1.74%) Proactive Monitoring
7 4 (1.74%) Software Distribution
Programming Languages
1 23 (10.00%) SQL
2 17 (7.39%) PowerShell
3 4 (1.74%) VBScript
4 3 (1.30%) C
5 2 (0.87%) Bash Shell
5 2 (0.87%) Java
5 2 (0.87%) PHP
5 2 (0.87%) Python
5 2 (0.87%) Shell Script
6 1 (0.43%) C#
6 1 (0.43%) Perl
Qualifications
1 43 (18.70%) Microsoft Certification
2 32 (13.91%) MCSE
3 30 (13.04%) MCSA
4 23 (10.00%) Degree
5 16 (6.96%) CCNA
5 16 (6.96%) Cisco Certification
6 12 (5.22%) DBS Check
7 10 (4.35%) MCP
8 8 (3.48%) CCNP
9 7 (3.04%) MCITP
10 5 (2.17%) A+ Certification
11 4 (1.74%) Computer Science Degree
11 4 (1.74%) MCTS
11 4 (1.74%) VMware Certified Professional (VCP)
12 3 (1.30%) Network+ Certification
12 3 (1.30%) Security Cleared
13 2 (0.87%) CCA
13 2 (0.87%) Citrix Certification
13 2 (0.87%) CTC Cleared
13 2 (0.87%) SC Cleared
Quality Assurance & Compliance
1 30 (13.04%) SLA
2 4 (1.74%) ISO/IEC 27001
3 2 (0.87%) DICOM
3 2 (0.87%) HL7
4 1 (0.43%) COBIT
System Software
1 140 (60.87%) Active Directory
2 34 (14.78%) VMware Infrastructure
3 26 (11.30%) Hyper-V
4 11 (4.78%) VMware ESXi
4 11 (4.78%) XenApp
5 7 (3.04%) Terminal Services
6 5 (2.17%) vSphere
7 4 (1.74%) VMware Server
8 3 (1.30%) Virtual Desktop
9 2 (0.87%) XenDesktop
10 1 (0.43%) DFS Replication
10 1 (0.43%) Virtual Machines
10 1 (0.43%) Virtual Servers
10 1 (0.43%) VirtualBox
Systems Management
1 26 (11.30%) SCCM
2 2 (0.87%) Cisco CUCM
2 2 (0.87%) Norton AntiVirus
2 2 (0.87%) Opscode Chef
2 2 (0.87%) Systems Management Server (SMS)
3 1 (0.43%) Backup Exec
3 1 (0.43%) WSUS
Vendors
1 114 (49.57%) Microsoft
2 47 (20.43%) VMware
3 44 (19.13%) Apple
4 27 (11.74%) Citrix
5 20 (8.70%) Cisco
6 11 (4.78%) Mitel
7 9 (3.91%) Google
8 8 (3.48%) iManage
9 7 (3.04%) HP
9 7 (3.04%) Meraki
10 6 (2.61%) Adobe
10 6 (2.61%) Avaya
10 6 (2.61%) Dell
11 5 (2.17%) SonicWALL
11 5 (2.17%) Synology
12 4 (1.74%) Intel
13 3 (1.30%) Bloomberg
13 3 (1.30%) Lotus
13 3 (1.30%) Oracle
13 3 (1.30%) Salesforce.com