IT Support Engineer Job Trends in London

IT Support Engineer
England > London

The median IT Support Engineer salary in London is £35,000 per year, according to job vacancies posted during the 6 months leading to 2 September 2026.

The table below compares current salary benchmarking and summary statistics with the previous two years.

6 months to
2 Sep 2026
Same period 2025 Same period 2024
Rank 304 341 405
Rank change year-on-year +37 +64 -77
Permanent jobs requiring an IT Support Engineer 138 43 61
As % of all permanent jobs in London 0.57% 0.36% 0.31%
As % of the Job Titles category 0.62% 0.39% 0.33%
Number of salaries quoted 129 40 56
10th Percentile £28,000 £31,700 £29,000
25th Percentile £31,250 £35,750 £31,813
Median annual salary (50th Percentile) £35,000 £40,000 £36,000
Median % change year-on-year -12.50% +11.11% +7.46%
75th Percentile £40,000 £49,000 £38,750
90th Percentile £57,500 £53,750 £51,250
England median annual salary £34,000 £35,000 £31,125
% change year-on-year -2.86% +12.45% -4.23%

All Permanent IT Job Roles
London

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in London with a recognized job title 22,429 10,931 18,469
% of permanent jobs with a recognized job title 92.93% 91.36% 95.35%
Number of salaries quoted 15,433 7,131 12,211
10th Percentile £40,000 £37,500 £40,000
25th Percentile £55,000 £52,500 £51,250
Median annual salary (50th Percentile) £75,000 £72,500 £72,500
Median % change year-on-year +3.45% - -
75th Percentile £95,000 £96,250 £95,000
90th Percentile £100,000 £120,000 £118,750
England median annual salary £57,500 £55,000 £55,000
% change year-on-year +4.55% - -8.33%

IT Support Engineer
Job Vacancy Trend in London

Historical trend showing the proportion of permanent IT job postings featuring 'IT Support Engineer' in the job title relative to all permanent IT jobs advertised in London.

IT Support Engineer job vacancy trend in London

IT Support Engineer
Salary Trend in London

Salary distribution trend for IT Support Engineer job vacancies in London.

Salary distribution trend for IT Support Engineer job vacancies in London

IT Support Engineer
Salary Histogram in London

Salary distribution for jobs citing IT Support Engineer in London over the 6 months to 2 September 2026.

Salary histogram for IT Support Engineer in London

IT Support Engineer
Job Locations in London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support Engineer within the London region over the 6 months to 2 September 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
South London +5 17 £35,000 -23.91% 1
Central London +9 13 £35,000 -4.11% 6
West London - 2 £33,500 - 3
North London - 1 £35,000 -
East London - 1 £35,000 -
IT Support Engineer
England

IT Support Engineer Skill Set
Top 30 Co-Occurring Skills & Capabilities in London

For the 6 months to 2 September 2026, IT Support Engineer job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads across the London region featuring IT Support Engineer in the job title.

1 109 (78.99%) Microsoft
2 108 (78.26%) Microsoft 365
3 102 (73.91%) Windows
4 74 (53.62%) Active Directory
5 57 (41.30%) Entra ID
6 49 (35.51%) Microsoft Exchange
7 48 (34.78%) Problem-Solving
8 46 (33.33%) SharePoint
9 40 (28.99%) Mac OS
9 40 (28.99%) Windows Server
10 38 (27.54%) Customer Service
11 33 (23.91%) Azure
11 33 (23.91%) Degree
12 32 (23.19%) Firewall
13 30 (21.74%) DNS
14 27 (19.57%) Service Delivery
15 26 (18.84%) Microsoft Office
16 25 (18.12%) DHCP
17 24 (17.39%) Microsoft Intune
18 22 (15.94%) TCP/IP
19 21 (15.22%) Wi-Fi
20 20 (14.49%) Computer Science
20 20 (14.49%) Linux
20 20 (14.49%) VMware
21 19 (13.77%) Autotask
21 19 (13.77%) HP
21 19 (13.77%) SaaS
22 18 (13.04%) ITIL
22 18 (13.04%) LAN
22 18 (13.04%) WAN

IT Support Engineer Skill Set
Co-Occurring Skills & Capabilities in London by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 49 (35.51%) Microsoft Exchange
2 46 (33.33%) SharePoint
3 4 (2.90%) Exchange Server 2007
3 4 (2.90%) Exchange Server 2010
3 4 (2.90%) Exchange Server 2013
4 3 (2.17%) IIS
Applications
1 26 (18.84%) Microsoft Office
2 4 (2.90%) Microsoft Excel
2 4 (2.90%) Microsoft PowerPoint
Cloud Services
1 108 (78.26%) Microsoft 365
2 57 (41.30%) Entra ID
3 33 (23.91%) Azure
4 19 (13.77%) SaaS
5 17 (12.32%) OneDrive
6 15 (10.87%) Google Workspace
7 7 (5.07%) AWS
8 4 (2.90%) Cloud Computing
9 3 (2.17%) Cloudflare
10 2 (1.45%) Dynamics 365
11 1 (0.72%) IaaS
11 1 (0.72%) Mimecast
Communications & Networking
1 32 (23.19%) Firewall
2 30 (21.74%) DNS
3 25 (18.12%) DHCP
4 22 (15.94%) TCP/IP
5 21 (15.22%) Wi-Fi
6 18 (13.04%) LAN
6 18 (13.04%) WAN
7 14 (10.14%) VPN
8 13 (9.42%) VLAN
8 13 (9.42%) Wireless
9 9 (6.52%) VoIP
10 3 (2.17%) IPsec
10 3 (2.17%) SSL
11 2 (1.45%) Cisco IOS
12 1 (0.72%) RFID
12 1 (0.72%) SAN
Database & Business Intelligence
1 3 (2.17%) SQL Server
Development Applications
1 3 (2.17%) JIRA
General
1 86 (62.32%) Social Skills
2 12 (8.70%) Finance
3 11 (7.97%) Organisational Skills
4 7 (5.07%) Games
5 5 (3.62%) Advertising
6 4 (2.90%) Analytical Skills
7 3 (2.17%) Inclusion and Diversity
7 3 (2.17%) Law
7 3 (2.17%) Legal
7 3 (2.17%) Retail
8 2 (1.45%) Financial Institution
8 2 (1.45%) Police
9 1 (0.72%) Banking
9 1 (0.72%) Japanese Language
Libraries, Frameworks & Software Standards
1 2 (1.45%) CSS
1 2 (1.45%) EDI
1 2 (1.45%) HTML
1 2 (1.45%) LDAP
1 2 (1.45%) SAML
2 1 (0.72%) Web Services
Miscellaneous
1 14 (10.14%) Onboarding
2 11 (7.97%) Video Conferencing
3 8 (5.80%) Self-Motivation
4 5 (3.62%) iPad
5 4 (2.90%) Educational Technology
5 4 (2.90%) Fat Client
5 4 (2.90%) Thin Client
5 4 (2.90%) Virtual Team
6 3 (2.17%) Clustering
6 3 (2.17%) iPhone
7 2 (1.45%) Analytical Mindset
7 2 (1.45%) Enterprise Software
8 1 (0.72%) CCTV
8 1 (0.72%) Driving Licence
8 1 (0.72%) Management Information System
8 1 (0.72%) Mobile Computing
8 1 (0.72%) SWIFT Messaging Network
Operating Systems
1 102 (73.91%) Windows
2 40 (28.99%) Mac OS
2 40 (28.99%) Windows Server
3 20 (14.49%) Linux
4 17 (12.32%) Windows 10
5 11 (7.97%) Windows Server 2016
6 10 (7.25%) Windows Server 2019
7 6 (4.35%) Windows Server 2012
8 4 (2.90%) Windows Server 2008
9 3 (2.17%) Android
10 2 (1.45%) Apple iOS
11 1 (0.72%) Mac OS X
Processes & Methodologies
1 48 (34.78%) Problem-Solving
2 38 (27.54%) Customer Service
3 27 (19.57%) Service Delivery
4 20 (14.49%) Computer Science
5 18 (13.04%) ITIL
6 17 (12.32%) Cybersecurity
7 12 (8.70%) Continuous Improvement
8 11 (7.97%) Project Delivery
9 10 (7.25%) Email Migration
9 10 (7.25%) Identity Management
9 10 (7.25%) Remote Monitoring and Management
9 10 (7.25%) Server Management
10 9 (6.52%) Disaster Recovery
11 8 (5.80%) Collaborative Culture
11 8 (5.80%) Incident Response
12 7 (5.07%) ITSM
12 7 (5.07%) Kalman Filter
13 6 (4.35%) Service Management
14 5 (3.62%) Collaborative Working
14 5 (3.62%) Infrastructure Engineering
Programming Languages
1 5 (3.62%) PowerShell
2 3 (2.17%) C#
2 3 (2.17%) SQL
3 1 (0.72%) Python
Qualifications
1 33 (23.91%) Degree
2 14 (10.14%) Microsoft Certification
3 12 (8.70%) DBS Check
4 8 (5.80%) A+ Certification
5 5 (3.62%) Computer Science Degree
6 3 (2.17%) Azure Certification
6 3 (2.17%) CCNA
6 3 (2.17%) Cisco Certification
7 2 (1.45%) SC Cleared
7 2 (1.45%) Security Cleared
8 1 (0.72%) AWS Certification
8 1 (0.72%) ITIL Foundation Certificate
8 1 (0.72%) Master's Degree
Quality Assurance & Compliance
1 14 (10.14%) SLA
2 6 (4.35%) GDPR
3 2 (1.45%) Cyber Essentials
4 1 (0.72%) Data Quality
System Software
1 74 (53.62%) Active Directory
2 17 (12.32%) Hyper-V
2 17 (12.32%) VMware Infrastructure
3 4 (2.90%) Virtual Desktop
4 3 (2.17%) Virtual Machines
5 1 (0.72%) VMware ESXi
5 1 (0.72%) vSphere
5 1 (0.72%) XenApp
Systems Management
1 24 (17.39%) Microsoft Intune
2 19 (13.77%) Autotask
3 12 (8.70%) Jamf Pro
4 3 (2.17%) Failover Clustering
4 3 (2.17%) Single Sign-On
5 2 (1.45%) Active Directory Federation Services
6 1 (0.72%) FortiGate
6 1 (0.72%) SCCM
6 1 (0.72%) vCenter Server
Vendors
1 109 (78.99%) Microsoft
2 20 (14.49%) VMware
3 19 (13.77%) HP
4 17 (12.32%) Cisco
5 15 (10.87%) Google
6 14 (10.14%) Datto
7 13 (9.42%) Ubiquiti
8 12 (8.70%) Meraki
9 10 (7.25%) Aruba
9 10 (7.25%) SonicWALL
10 6 (4.35%) Apple
11 4 (2.90%) Acronis
11 4 (2.90%) Dell
12 3 (2.17%) ServiceNow
13 2 (1.45%) Bloomberg
13 2 (1.45%) Citrix
13 2 (1.45%) ConnectWise
14 1 (0.72%) Avaya
14 1 (0.72%) Polycom
14 1 (0.72%) Reuters