IT Support Engineer Job Trends in London

IT Support Engineer
England > London

The median IT Support Engineer salary in London is £37,750 per year, according to job vacancies posted during the 6 months leading to 20 February 2026.

The table below compares current salary benchmarking and summary statistics with the previous two years.

6 months to
20 Feb 2026
Same period 2025 Same period 2024
Rank 275 351 341
Rank change year-on-year +76 -10 +133
Permanent jobs requiring an IT Support Engineer 109 71 144
As % of all permanent jobs in London 0.69% 0.48% 0.68%
As % of the Job Titles category 0.76% 0.52% 0.72%
Number of salaries quoted 93 48 128
10th Percentile £28,250 £27,500 £27,500
25th Percentile £31,250 £31,250 £31,438
Median annual salary (50th Percentile) £37,750 £35,000 £35,000
Median % change year-on-year +7.86% - -4.11%
75th Percentile £42,000 £50,625 £38,750
90th Percentile £47,500 £57,875 £47,500
England median annual salary £32,000 £30,000 £30,000
% change year-on-year +6.67% - -6.25%

All Permanent IT Job Roles
London

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in London with a recognized job title 14,375 13,595 19,965
% of permanent jobs with a recognized job title 91.28% 91.43% 94.45%
Number of salaries quoted 9,586 7,889 16,128
10th Percentile £36,250 £42,500 £39,500
25th Percentile £50,000 £56,250 £52,500
Median annual salary (50th Percentile) £72,500 £75,000 £72,500
Median % change year-on-year -3.33% +3.45% -0.81%
75th Percentile £95,000 £97,500 £95,000
90th Percentile £110,000 £120,000 £115,000
England median annual salary £55,000 £60,000 £55,000
% change year-on-year -8.33% +9.09% -11.29%

IT Support Engineer
Job Vacancy Trend in London

Historical trend showing the proportion of permanent IT job postings featuring 'IT Support Engineer' in the job title relative to all permanent IT jobs advertised in London.

IT Support Engineer job vacancy trend in London

IT Support Engineer
Salary Trend in London

Salary distribution trend for IT Support Engineer job vacancies in London.

Salary distribution trend for IT Support Engineer job vacancies in London

IT Support Engineer
Salary Histogram in London

Salary distribution for jobs citing IT Support Engineer in London over the 6 months to 20 February 2026.

Salary histogram for IT Support Engineer in London

IT Support Engineer
Job Locations in London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support Engineer within the London region over the 6 months to 20 February 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Central London +51 40 £32,500 -7.14% 7
West London +4 13 £39,000 - 1
South London +47 9 £40,000 +32.23% 4
East London - 1 - - 3
IT Support Engineer
England

IT Support Engineer Skill Set
Top 30 Co-Occurring Skills & Capabilities in London

For the 6 months to 20 February 2026, IT Support Engineer job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads across the London region featuring IT Support Engineer in the job title.

1 83 (76.15%) Windows
2 74 (67.89%) Microsoft
3 72 (66.06%) Microsoft 365
4 53 (48.62%) Active Directory
5 43 (39.45%) Windows Server
6 42 (38.53%) Windows 10
7 39 (35.78%) Azure
8 35 (32.11%) Microsoft Exchange
9 32 (29.36%) Problem-Solving
10 31 (28.44%) DNS
11 29 (26.61%) DHCP
12 28 (25.69%) TCP/IP
13 26 (23.85%) Mac OS
14 25 (22.94%) ITIL
15 24 (22.02%) Microsoft Office
16 23 (21.10%) Firewall
17 22 (20.18%) Customer Service
17 22 (20.18%) Hyper-V
17 22 (20.18%) Microsoft Intune
18 21 (19.27%) LAN
18 21 (19.27%) VPN
19 20 (18.35%) Entra ID
19 20 (18.35%) Google
19 20 (18.35%) Google Workspace
20 19 (17.43%) VoIP
20 19 (17.43%) WAN
20 19 (17.43%) Windows Server 2016
20 19 (17.43%) Windows Server 2019
21 18 (16.51%) AWS
21 18 (16.51%) Wi-Fi

IT Support Engineer Skill Set
Co-Occurring Skills & Capabilities in London by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 35 (32.11%) Microsoft Exchange
2 13 (11.93%) SharePoint
Applications
1 24 (22.02%) Microsoft Office
2 3 (2.75%) CINEMA 4D
3 1 (0.92%) Adobe Creative Suite
Cloud Services
1 72 (66.06%) Microsoft 365
2 39 (35.78%) Azure
3 20 (18.35%) Entra ID
3 20 (18.35%) Google Workspace
4 18 (16.51%) AWS
5 10 (9.17%) OneDrive
6 9 (8.26%) SaaS
7 3 (2.75%) Adobe Creative Cloud
8 2 (1.83%) Contentstack
9 1 (0.92%) Amazon S3
9 1 (0.92%) Power Platform
Communications & Networking
1 31 (28.44%) DNS
2 29 (26.61%) DHCP
3 28 (25.69%) TCP/IP
4 23 (21.10%) Firewall
5 21 (19.27%) LAN
5 21 (19.27%) VPN
6 19 (17.43%) VoIP
6 19 (17.43%) WAN
7 18 (16.51%) Wi-Fi
8 16 (14.68%) VLAN
9 6 (5.50%) Wireless
10 3 (2.75%) Internet
10 3 (2.75%) NAS
10 3 (2.75%) SAN
11 2 (1.83%) Extranet
11 2 (1.83%) Intranet
11 2 (1.83%) IPsec
11 2 (1.83%) SSL
Database & Business Intelligence
1 2 (1.83%) Oracle Database
2 1 (0.92%) MySQL
2 1 (0.92%) Power BI
2 1 (0.92%) SQL Server
General
1 40 (36.70%) Social Skills
2 13 (11.93%) Finance
3 11 (10.09%) Multimedia
4 10 (9.17%) Inclusion and Diversity
5 9 (8.26%) Games
5 9 (8.26%) Legal
6 6 (5.50%) Law
6 6 (5.50%) Organisational Skills
7 5 (4.59%) Analytical Skills
8 4 (3.67%) Billing
8 4 (3.67%) Financial Institution
9 3 (2.75%) Telecoms
10 2 (1.83%) Advertising
10 2 (1.83%) Manufacturing
11 1 (0.92%) Retail
Libraries, Frameworks & Software Standards
1 2 (1.83%) .NET
Miscellaneous
1 16 (14.68%) Driving Licence
2 9 (8.26%) Fat Client
2 9 (8.26%) Thin Client
3 8 (7.34%) Onboarding
4 7 (6.42%) CCTV
5 5 (4.59%) iPhone
5 5 (4.59%) Reinsurance
6 3 (2.75%) Analytical Mindset
6 3 (2.75%) Data Centre
7 2 (1.83%) iPad
7 2 (1.83%) Legacy Systems
7 2 (1.83%) Social Media
7 2 (1.83%) Team-Oriented Environment
7 2 (1.83%) Virtual Team
8 1 (0.92%) Hedge funds
8 1 (0.92%) Linux Command Line
8 1 (0.92%) Replication
8 1 (0.92%) Video Conferencing
Operating Systems
1 83 (76.15%) Windows
2 43 (39.45%) Windows Server
3 42 (38.53%) Windows 10
4 26 (23.85%) Mac OS
5 19 (17.43%) Windows Server 2016
5 19 (17.43%) Windows Server 2019
6 12 (11.01%) Mac OS X
6 12 (11.01%) Windows Server 2012
7 10 (9.17%) Apple iOS
8 9 (8.26%) Linux
9 3 (2.75%) Android
10 2 (1.83%) VMS
Processes & Methodologies
1 32 (29.36%) Problem-Solving
2 25 (22.94%) ITIL
3 22 (20.18%) Customer Service
4 14 (12.84%) Mentoring
5 11 (10.09%) ITSM
6 9 (8.26%) Line Management
6 9 (8.26%) Problem Management
7 8 (7.34%) Cybersecurity
8 7 (6.42%) Continuous Improvement
9 6 (5.50%) Asset Management
10 5 (4.59%) Collaborative Working
10 5 (4.59%) Insurtech
10 5 (4.59%) Service Management
11 4 (3.67%) Break/Fix
11 4 (3.67%) Change Management
11 4 (3.67%) Customer Requirements
11 4 (3.67%) Hardware Maintenance
11 4 (3.67%) Service Delivery
11 4 (3.67%) Stakeholder Engagement
11 4 (3.67%) Tech Ops
Programming Languages
1 8 (7.34%) PowerShell
2 2 (1.83%) C#
2 2 (1.83%) Python
3 1 (0.92%) VBA
Qualifications
1 16 (14.68%) Degree
2 9 (8.26%) DBS Check
3 7 (6.42%) Microsoft Certification
4 4 (3.67%) A+ Certification
5 3 (2.75%) CCNA
5 3 (2.75%) Cisco Certification
6 2 (1.83%) CompTIA Security+
6 2 (1.83%) MCSA
6 2 (1.83%) Network+ Certification
Quality Assurance & Compliance
1 14 (12.84%) SLA
2 2 (1.83%) GDPR
2 2 (1.83%) ISO/IEC 27001
3 1 (0.92%) Accessibility
System Software
1 53 (48.62%) Active Directory
2 22 (20.18%) Hyper-V
3 8 (7.34%) VMware Infrastructure
4 1 (0.92%) Terminal Services
Systems Management
1 22 (20.18%) Microsoft Intune
2 12 (11.01%) Active Directory Federation Services
3 7 (6.42%) SCCM
4 4 (3.67%) Autotask
4 4 (3.67%) Jamf Pro
4 4 (3.67%) WSUS
5 3 (2.75%) Kubernetes
6 2 (1.83%) SmoothWall
Vendors
1 74 (67.89%) Microsoft
2 20 (18.35%) Google
3 17 (15.60%) Apple
4 11 (10.09%) Fortinet
4 11 (10.09%) Fujitsu
4 11 (10.09%) Virgin Media
5 9 (8.26%) Acronis
5 9 (8.26%) Datto
5 9 (8.26%) VMware
6 5 (4.59%) Okta
7 3 (2.75%) Adobe
7 3 (2.75%) ConnectWise
8 2 (1.83%) Cisco
8 2 (1.83%) iManage
8 2 (1.83%) Meraki
8 2 (1.83%) Oracle
8 2 (1.83%) Veeam
9 1 (0.92%) Citrix
9 1 (0.92%) ServiceNow
9 1 (0.92%) Sophos