IT Support Engineer Job Trends in London

IT Support Engineer
England > London

The median IT Support Engineer salary in London is £35,000 per year, according to job vacancies posted during the 6 months leading to 28 May 2026.

The table below compares current salary benchmarking and summary statistics with the previous two years.

6 months to
28 May 2026
Same period 2025 Same period 2024
Rank 260 309 398
Rank change year-on-year +49 +89 +13
Permanent jobs requiring an IT Support Engineer 153 65 108
As % of all permanent jobs in London 0.73% 0.55% 0.46%
As % of the Job Titles category 0.79% 0.61% 0.49%
Number of salaries quoted 135 51 94
10th Percentile £28,500 £27,500 £26,250
25th Percentile £31,250 £31,875 £31,250
Median annual salary (50th Percentile) £35,000 £36,500 £34,000
Median % change year-on-year -4.11% +7.35% -2.86%
75th Percentile £42,125 £53,125 £37,500
90th Percentile £55,000 £53,750 £43,375
England median annual salary £32,500 £32,500 £30,000
% change year-on-year - +8.33% -7.69%

All Permanent IT Job Roles
London

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in London with a recognized job title 19,330 10,668 22,233
% of permanent jobs with a recognized job title 92.23% 89.99% 94.38%
Number of salaries quoted 13,252 6,815 16,734
10th Percentile £40,000 £41,000 £37,500
25th Percentile £55,000 £55,000 £51,143
Median annual salary (50th Percentile) £75,000 £75,000 £70,000
Median % change year-on-year - +7.14% -3.45%
75th Percentile £95,000 £100,000 £93,750
90th Percentile £100,000 £122,500 £115,000
England median annual salary £55,000 £57,500 £52,500
% change year-on-year -4.35% +9.52% -13.65%

IT Support Engineer
Job Vacancy Trend in London

Historical trend showing the proportion of permanent IT job postings featuring 'IT Support Engineer' in the job title relative to all permanent IT jobs advertised in London.

IT Support Engineer job vacancy trend in London

IT Support Engineer
Salary Trend in London

Salary distribution trend for IT Support Engineer job vacancies in London.

Salary distribution trend for IT Support Engineer job vacancies in London

IT Support Engineer
Salary Histogram in London

Salary distribution for jobs citing IT Support Engineer in London over the 6 months to 28 May 2026.

Salary histogram for IT Support Engineer in London

IT Support Engineer
Job Locations in London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support Engineer within the London region over the 6 months to 28 May 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Central London +13 43 £35,000 +7.69% 2
South London +16 12 £35,000 - 3
West London -5 11 £40,000 - 3
East London - 1 - - 1
North London - 1 £35,000 -
IT Support Engineer
England

IT Support Engineer Skill Set
Top 30 Co-Occurring Skills & Capabilities in London

For the 6 months to 28 May 2026, IT Support Engineer job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads across the London region featuring IT Support Engineer in the job title.

1 121 (79.08%) Microsoft 365
2 116 (75.82%) Windows
3 114 (74.51%) Microsoft
4 74 (48.37%) Active Directory
5 55 (35.95%) Microsoft Exchange
6 54 (35.29%) Problem-Solving
7 52 (33.99%) Azure
7 52 (33.99%) Windows Server
8 51 (33.33%) Entra ID
9 43 (28.10%) Mac OS
10 41 (26.80%) Microsoft Office
11 35 (22.88%) Customer Service
11 35 (22.88%) Firewall
12 34 (22.22%) SharePoint
13 33 (21.57%) ITIL
13 33 (21.57%) Microsoft Intune
13 33 (21.57%) Windows 10
14 30 (19.61%) Degree
14 30 (19.61%) LAN
14 30 (19.61%) WAN
15 29 (18.95%) DHCP
15 29 (18.95%) DNS
15 29 (18.95%) Hyper-V
16 28 (18.30%) Wi-Fi
17 25 (16.34%) Windows Server 2016
17 25 (16.34%) Windows Server 2019
18 24 (15.69%) Google
18 24 (15.69%) Google Workspace
19 22 (14.38%) TCP/IP
20 20 (13.07%) Microsoft Certification

IT Support Engineer Skill Set
Co-Occurring Skills & Capabilities in London by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 55 (35.95%) Microsoft Exchange
2 34 (22.22%) SharePoint
3 4 (2.61%) Exchange Server 2007
3 4 (2.61%) Exchange Server 2010
3 4 (2.61%) Exchange Server 2013
Applications
1 41 (26.80%) Microsoft Office
2 4 (2.61%) Microsoft Excel
2 4 (2.61%) Microsoft PowerPoint
Cloud Services
1 121 (79.08%) Microsoft 365
2 52 (33.99%) Azure
3 51 (33.33%) Entra ID
4 24 (15.69%) Google Workspace
5 17 (11.11%) SaaS
6 14 (9.15%) AWS
7 11 (7.19%) OneDrive
8 2 (1.31%) Cloud Computing
9 1 (0.65%) Amazon S3
9 1 (0.65%) IaaS
9 1 (0.65%) Mimecast
Communications & Networking
1 35 (22.88%) Firewall
2 30 (19.61%) LAN
2 30 (19.61%) WAN
3 29 (18.95%) DHCP
3 29 (18.95%) DNS
4 28 (18.30%) Wi-Fi
5 22 (14.38%) TCP/IP
6 15 (9.80%) VoIP
7 12 (7.84%) VPN
8 11 (7.19%) VLAN
9 4 (2.61%) Wireless
10 2 (1.31%) Cisco IOS
11 1 (0.65%) Internet
11 1 (0.65%) RFID
Database & Business Intelligence
1 2 (1.31%) SQL Server
General
1 68 (44.44%) Social Skills
2 14 (9.15%) Finance
3 12 (7.84%) Legal
4 11 (7.19%) Multimedia
5 10 (6.54%) Law
6 9 (5.88%) Organisational Skills
7 8 (5.23%) Inclusion and Diversity
8 7 (4.58%) Analytical Skills
9 5 (3.27%) Games
10 4 (2.61%) Financial Institution
11 3 (1.96%) Advertising
11 3 (1.96%) Telecoms
12 2 (1.31%) Retail
13 1 (0.65%) Japanese Language
Libraries, Frameworks & Software Standards
1 2 (1.31%) CSS
1 2 (1.31%) HTML
2 1 (0.65%) Web Services
Miscellaneous
1 15 (9.80%) Onboarding
2 13 (8.50%) Driving Licence
3 8 (5.23%) Video Conferencing
4 5 (3.27%) Analytical Mindset
4 5 (3.27%) Fat Client
4 5 (3.27%) Reinsurance
4 5 (3.27%) Thin Client
5 4 (2.61%) Educational Technology
5 4 (2.61%) Self-Motivation
6 3 (1.96%) iPhone
7 2 (1.31%) iPad
7 2 (1.31%) Social Media
7 2 (1.31%) Virtual Team
8 1 (0.65%) Hedge funds
8 1 (0.65%) Linux Command Line
8 1 (0.65%) Mobile Computing
8 1 (0.65%) Replication
Operating Systems
1 116 (75.82%) Windows
2 52 (33.99%) Windows Server
3 43 (28.10%) Mac OS
4 33 (21.57%) Windows 10
5 25 (16.34%) Windows Server 2016
5 25 (16.34%) Windows Server 2019
6 16 (10.46%) Linux
6 16 (10.46%) Windows Server 2012
7 7 (4.58%) Apple iOS
8 5 (3.27%) Mac OS X
9 4 (2.61%) Windows Server 2008
10 3 (1.96%) Android
Processes & Methodologies
1 54 (35.29%) Problem-Solving
2 35 (22.88%) Customer Service
3 33 (21.57%) ITIL
4 20 (13.07%) Service Delivery
5 16 (10.46%) Mentoring
6 15 (9.80%) Computer Science
7 14 (9.15%) ITSM
8 10 (6.54%) Change Management
8 10 (6.54%) Continuous Improvement
8 10 (6.54%) Cybersecurity
9 9 (5.88%) Remote Monitoring and Management
10 8 (5.23%) Email Migration
10 8 (5.23%) Identity Management
10 8 (5.23%) Project Delivery
10 8 (5.23%) Server Management
11 7 (4.58%) Asset Management
11 7 (4.58%) Infrastructure as Code
12 6 (3.92%) Incident Response
12 6 (3.92%) Kalman Filter
12 6 (3.92%) Process Improvement
Programming Languages
1 10 (6.54%) PowerShell
2 3 (1.96%) C#
2 3 (1.96%) SQL
Qualifications
1 30 (19.61%) Degree
2 20 (13.07%) Microsoft Certification
3 11 (7.19%) A+ Certification
4 9 (5.88%) DBS Check
5 4 (2.61%) CCNA
5 4 (2.61%) Cisco Certification
6 2 (1.31%) Azure Certification
6 2 (1.31%) CompTIA Security+
6 2 (1.31%) Network+ Certification
7 1 (0.65%) MCSA
Quality Assurance & Compliance
1 18 (11.76%) SLA
2 1 (0.65%) Accessibility
2 1 (0.65%) Cyber Essentials
2 1 (0.65%) GDPR
System Software
1 74 (48.37%) Active Directory
2 29 (18.95%) Hyper-V
3 17 (11.11%) VMware Infrastructure
4 5 (3.27%) Virtual Desktop
5 1 (0.65%) Terminal Services
5 1 (0.65%) XenApp
Systems Management
1 33 (21.57%) Microsoft Intune
2 16 (10.46%) Autotask
3 12 (7.84%) Active Directory Federation Services
4 10 (6.54%) Jamf Pro
5 7 (4.58%) SCCM
6 4 (2.61%) WSUS
Vendors
1 114 (74.51%) Microsoft
2 24 (15.69%) Google
3 17 (11.11%) VMware
4 13 (8.50%) Apple
4 13 (8.50%) Datto
5 12 (7.84%) Cisco
5 12 (7.84%) HP
5 12 (7.84%) Meraki
6 11 (7.19%) Fortinet
6 11 (7.19%) Fujitsu
6 11 (7.19%) Virgin Media
7 8 (5.23%) Aruba
7 8 (5.23%) SonicWALL
7 8 (5.23%) Ubiquiti
8 5 (3.27%) Acronis
8 5 (3.27%) Okta
9 4 (2.61%) ConnectWise
9 4 (2.61%) Dell
10 2 (1.31%) Citrix
11 1 (0.65%) Sophos