IT Support Engineer Job Trends in London

IT Support Engineer
England > London

The median IT Support Engineer salary in London is £40,000 per year, according to job vacancies posted during the 6 months leading to 18 September 2025.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
18 Sep 2025
Same period 2024 Same period 2023
Rank 353 404 334
Rank change year-on-year +51 -70 +339
Permanent jobs requiring an IT Support Engineer 43 57 161
As % of all permanent jobs advertised in London 0.36% 0.30% 0.73%
As % of the Job Titles category 0.39% 0.31% 0.77%
Number of salaries quoted 39 52 155
10th Percentile £30,000 £31,250 £27,800
25th Percentile £34,875 £32,000 £31,250
Median annual salary (50th Percentile) £40,000 £36,000 £34,000
Median % change year-on-year +11.11% +5.88% +3.03%
75th Percentile £49,000 £40,625 £39,375
90th Percentile £53,750 £52,250 £43,750
England median annual salary £35,000 £32,500 £32,500
% change year-on-year +7.69% - +1.56%

All Permanent IT Job Vacancies
London

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in London with a recognized job title 10,896 18,397 20,897
% of permanent jobs with a recognized job title 91.17% 95.40% 95.22%
Number of salaries quoted 7,112 11,621 17,265
10th Percentile £37,500 £40,000 £41,000
25th Percentile £52,500 £52,500 £54,250
Median annual salary (50th Percentile) £72,500 £72,500 £73,000
Median % change year-on-year - -0.68% +4.29%
75th Percentile £96,250 £95,000 £95,000
90th Percentile £120,000 £120,000 £115,000
England median annual salary £55,000 £55,000 £60,000
% change year-on-year - -8.33% -

IT Support Engineer
Job Vacancy Trend in London

Job postings that featured IT Support Engineer in the job title as a proportion of all IT jobs advertised in London.

Job vacancy trend for IT Support Engineer in London

IT Support Engineer
Salary Trend in London

Salary distribution trend for IT Support Engineer job vacancies in London.

Salary distribution trend for IT Support Engineer job vacancies in London

IT Support Engineer
Salary Histogram in London

Salary distribution for jobs citing IT Support Engineer in London over the 6 months to 18 September 2025.

Salary histogram for IT Support Engineer in London

IT Support Engineer
Job Locations in London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support Engineer within the London region over the 6 months to 18 September 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
South London +20 11 £46,000 +35.29% 1
Central London +36 9 £36,500 +8.96% 1
IT Support Engineer
England

IT Support Engineer Skill Set
Top 30 Co-occurring Skills and Capabilities in London

For the 6 months to 18 September 2025, IT Support Engineer job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the London region featuring IT Support Engineer in the job title.

1 37 (86.05%) Microsoft
2 32 (74.42%) Microsoft 365
3 27 (62.79%) Windows
4 25 (58.14%) Active Directory
5 22 (51.16%) Azure
6 20 (46.51%) Entra ID
7 18 (41.86%) Social Skills
8 16 (37.21%) Microsoft Intune
9 14 (32.56%) Problem-Solving
10 12 (27.91%) Firewall
11 11 (25.58%) Cybersecurity
11 11 (25.58%) Windows Server
12 10 (23.26%) Windows 10
12 10 (23.26%) Degree
12 10 (23.26%) VPN
13 9 (20.93%) DNS
13 9 (20.93%) PowerShell
14 8 (18.60%) Mac OS
14 8 (18.60%) DHCP
14 8 (18.60%) TCP/IP
14 8 (18.60%) Finance
14 8 (18.60%) Customer Service
15 7 (16.28%) Disaster Recovery
15 7 (16.28%) Microsoft Exchange
15 7 (16.28%) VLAN
16 6 (13.95%) ISO/IEC 27001
16 6 (13.95%) VMware Infrastructure
16 6 (13.95%) Apple iOS
16 6 (13.95%) VMS
16 6 (13.95%) VMware

IT Support Engineer Skill Set
Co-occurring Skills and Capabilities in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 7 (16.28%) Microsoft Exchange
2 3 (6.98%) SharePoint
Applications
1 3 (6.98%) CINEMA 4D
1 3 (6.98%) Microsoft Office
2 2 (4.65%) Microsoft Excel
2 2 (4.65%) Microsoft PowerPoint
3 1 (2.33%) Adobe Creative Suite
Cloud Services
1 32 (74.42%) Microsoft 365
2 22 (51.16%) Azure
3 20 (46.51%) Entra ID
4 3 (6.98%) Adobe Creative Cloud
4 3 (6.98%) AWS
4 3 (6.98%) Power Platform
5 2 (4.65%) Dynamics 365
5 2 (4.65%) OneDrive
6 1 (2.33%) Google Workspace
6 1 (2.33%) Mimecast
6 1 (2.33%) Slack
Communications & Networking
1 12 (27.91%) Firewall
2 10 (23.26%) VPN
3 9 (20.93%) DNS
4 8 (18.60%) DHCP
4 8 (18.60%) TCP/IP
5 7 (16.28%) VLAN
6 6 (13.95%) Wi-Fi
7 5 (11.63%) PBX
7 5 (11.63%) Structured Cabling
8 3 (6.98%) NAS
8 3 (6.98%) SAN
8 3 (6.98%) WAN
8 3 (6.98%) WebEx
9 2 (4.65%) LAN
10 1 (2.33%) Remote Desktop
10 1 (2.33%) SD-WAN
10 1 (2.33%) Wireless
Database & Business Intelligence
1 1 (2.33%) MySQL
1 1 (2.33%) Power BI
1 1 (2.33%) SQL Server
General
1 18 (41.86%) Social Skills
2 8 (18.60%) Finance
3 6 (13.95%) Manufacturing
4 4 (9.30%) Analytical Skills
5 3 (6.98%) Inclusion and Diversity
5 3 (6.98%) Organisational Skills
6 2 (4.65%) Financial Institution
7 1 (2.33%) Banking
7 1 (2.33%) Law
7 1 (2.33%) Legal
Libraries, Frameworks & Software Standards
1 2 (4.65%) .NET
Miscellaneous
1 5 (11.63%) iPhone
2 4 (9.30%) Onboarding
2 4 (9.30%) Self-Motivation
2 4 (9.30%) Video Conferencing
3 3 (6.98%) CCTV
4 2 (4.65%) BYOD
4 2 (4.65%) Data Centre
4 2 (4.65%) Smartphone
5 1 (2.33%) Driving Licence
5 1 (2.33%) iPad
5 1 (2.33%) Virtual Team
Operating Systems
1 27 (62.79%) Windows
2 11 (25.58%) Windows Server
3 10 (23.26%) Windows 10
4 8 (18.60%) Mac OS
5 6 (13.95%) Apple iOS
5 6 (13.95%) VMS
6 3 (6.98%) Android
6 3 (6.98%) Linux
6 3 (6.98%) Windows Server 2016
7 1 (2.33%) Windows Server 2019
Processes & Methodologies
1 14 (32.56%) Problem-Solving
2 11 (25.58%) Cybersecurity
3 8 (18.60%) Customer Service
4 7 (16.28%) Disaster Recovery
5 6 (13.95%) Incident Response
6 5 (11.63%) Computer Science
6 5 (11.63%) ITIL
6 5 (11.63%) ITSM
6 5 (11.63%) Mentoring
6 5 (11.63%) Service Delivery
7 4 (9.30%) Migration
7 4 (9.30%) Service Management
8 3 (6.98%) Collaborative Working
8 3 (6.98%) CRM
8 3 (6.98%) Infrastructure Management
8 3 (6.98%) Post-Production
8 3 (6.98%) Stakeholder Management
9 2 (4.65%) Mobile Device Management
9 2 (4.65%) Patch Management
9 2 (4.65%) Time Management
Programming Languages
1 9 (20.93%) PowerShell
2 5 (11.63%) Python
3 2 (4.65%) C#
4 1 (2.33%) VBA
Qualifications
1 10 (23.26%) Degree
2 2 (4.65%) Azure Certification
2 2 (4.65%) ITIL Certification
3 1 (2.33%) A+ Certification
3 1 (2.33%) Computer Science Degree
3 1 (2.33%) DBS Check
3 1 (2.33%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 6 (13.95%) GDPR
1 6 (13.95%) ISO/IEC 27001
2 1 (2.33%) Cyber Essentials
2 1 (2.33%) Cyber Essentials PLUS
System Software
1 25 (58.14%) Active Directory
2 6 (13.95%) VMware Infrastructure
3 3 (6.98%) Hyper-V
4 2 (4.65%) BitLocker
4 2 (4.65%) Virtual Servers
5 1 (2.33%) Firmware
5 1 (2.33%) Microsoft Virtual Server
5 1 (2.33%) VMware ESXi
5 1 (2.33%) XenApp
Systems Management
1 16 (37.21%) Microsoft Intune
2 2 (4.65%) Jamf Pro
2 2 (4.65%) Kubernetes
2 2 (4.65%) SCCM
3 1 (2.33%) Autotask
3 1 (2.33%) Plesk
Vendors
1 37 (86.05%) Microsoft
2 6 (13.95%) VMware
3 4 (9.30%) Apple
3 4 (9.30%) Cisco
4 3 (6.98%) Adobe
4 3 (6.98%) Meraki
5 2 (4.65%) Palo Alto
5 2 (4.65%) ServiceNow
6 1 (2.33%) Aruba
6 1 (2.33%) Bloomberg
6 1 (2.33%) Fortinet
6 1 (2.33%) Google
6 1 (2.33%) HP
6 1 (2.33%) iManage
6 1 (2.33%) Intapp
6 1 (2.33%) Polycom
6 1 (2.33%) Rackspace
6 1 (2.33%) Refinitiv
6 1 (2.33%) TOWER Software
6 1 (2.33%) Zscaler