IT Support Engineer Job Trends in London

IT Support Engineer
England > London

The median IT Support Engineer salary in London is £35,000 per year, according to job vacancies posted during the 6 months leading to 16 August 2026.

The table below compares current salary benchmarking and summary statistics with the previous two years.

6 months to
16 Aug 2026
Same period 2025 Same period 2024
Rank 303 344 396
Rank change year-on-year +41 +52 -57
Permanent jobs requiring an IT Support Engineer 141 47 57
As % of all permanent jobs in London 0.59% 0.39% 0.29%
As % of the Job Titles category 0.63% 0.42% 0.31%
Number of salaries quoted 133 43 53
10th Percentile £29,000 £27,500 £31,050
25th Percentile £31,250 £31,750 £32,000
Median annual salary (50th Percentile) £35,000 £39,000 £35,000
Median % change year-on-year -10.26% +11.43% +2.19%
75th Percentile £40,000 £47,250 £38,750
90th Percentile £57,500 £53,750 £48,500
England median annual salary £33,500 £34,250 £30,500
% change year-on-year -2.19% +12.30% -6.15%

All Permanent IT Job Roles
London

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in London with a recognized job title 22,228 11,165 18,517
% of permanent jobs with a recognized job title 92.86% 91.64% 95.14%
Number of salaries quoted 15,202 7,263 12,732
10th Percentile £40,000 £38,750 £40,000
25th Percentile £55,000 £52,500 £51,250
Median annual salary (50th Percentile) £75,000 £72,500 £71,000
Median % change year-on-year +3.45% +2.11% -2.07%
75th Percentile £95,000 £96,250 £95,000
90th Percentile £100,000 £120,000 £118,750
England median annual salary £57,500 £55,000 £55,000
% change year-on-year +4.55% - -8.33%

IT Support Engineer
Job Vacancy Trend in London

Historical trend showing the proportion of permanent IT job postings featuring 'IT Support Engineer' in the job title relative to all permanent IT jobs advertised in London.

IT Support Engineer job vacancy trend in London

IT Support Engineer
Salary Trend in London

Salary distribution trend for IT Support Engineer job vacancies in London.

Salary distribution trend for IT Support Engineer job vacancies in London

IT Support Engineer
Salary Histogram in London

Salary distribution for jobs citing IT Support Engineer in London over the 6 months to 16 August 2026.

Salary histogram for IT Support Engineer in London

IT Support Engineer
Job Locations in London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support Engineer within the London region over the 6 months to 16 August 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Central London 0 21 £35,000 +16.67% 6
South London +13 17 £35,000 -4.11%
West London - 2 £33,500 - 2
East London - 1 £35,000 -
North London - 1 £35,000 -
IT Support Engineer
England

IT Support Engineer Skill Set
Top 30 Co-Occurring Skills & Capabilities in London

For the 6 months to 16 August 2026, IT Support Engineer job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads across the London region featuring IT Support Engineer in the job title.

1 116 (82.27%) Microsoft
1 116 (82.27%) Microsoft 365
2 106 (75.18%) Windows
3 74 (52.48%) Active Directory
4 58 (41.13%) Entra ID
5 53 (37.59%) Microsoft Exchange
6 50 (35.46%) Problem-Solving
7 44 (31.21%) SharePoint
8 43 (30.50%) Windows Server
9 42 (29.79%) Mac OS
10 41 (29.08%) Azure
11 35 (24.82%) Firewall
12 34 (24.11%) Customer Service
13 29 (20.57%) Degree
14 28 (19.86%) Microsoft Office
14 28 (19.86%) Service Delivery
15 27 (19.15%) DNS
15 27 (19.15%) Microsoft Intune
16 23 (16.31%) Wi-Fi
17 22 (15.60%) DHCP
18 21 (14.89%) SaaS
18 21 (14.89%) TCP/IP
18 21 (14.89%) VMware
19 20 (14.18%) Hyper-V
19 20 (14.18%) VMware Infrastructure
20 19 (13.48%) Autotask
20 19 (13.48%) ITIL
20 19 (13.48%) LAN
20 19 (13.48%) Linux
20 19 (13.48%) WAN

IT Support Engineer Skill Set
Co-Occurring Skills & Capabilities in London by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 53 (37.59%) Microsoft Exchange
2 44 (31.21%) SharePoint
3 4 (2.84%) Exchange Server 2007
3 4 (2.84%) Exchange Server 2010
3 4 (2.84%) Exchange Server 2013
4 3 (2.13%) IIS
Applications
1 28 (19.86%) Microsoft Office
2 4 (2.84%) Microsoft Excel
2 4 (2.84%) Microsoft PowerPoint
Cloud Services
1 116 (82.27%) Microsoft 365
2 58 (41.13%) Entra ID
3 41 (29.08%) Azure
4 21 (14.89%) SaaS
5 17 (12.06%) Google Workspace
6 15 (10.64%) OneDrive
7 9 (6.38%) AWS
8 4 (2.84%) Cloud Computing
9 3 (2.13%) Cloudflare
10 2 (1.42%) Dynamics 365
11 1 (0.71%) IaaS
11 1 (0.71%) Mimecast
Communications & Networking
1 35 (24.82%) Firewall
2 27 (19.15%) DNS
3 23 (16.31%) Wi-Fi
4 22 (15.60%) DHCP
5 21 (14.89%) TCP/IP
6 19 (13.48%) LAN
6 19 (13.48%) WAN
7 13 (9.22%) VLAN
8 10 (7.09%) VoIP
8 10 (7.09%) VPN
9 9 (6.38%) Wireless
10 3 (2.13%) IPsec
10 3 (2.13%) SSL
11 2 (1.42%) Cisco IOS
12 1 (0.71%) RFID
12 1 (0.71%) SAN
Database & Business Intelligence
1 3 (2.13%) SQL Server
Development Applications
1 3 (2.13%) JIRA
General
1 85 (60.28%) Social Skills
2 12 (8.51%) Finance
3 11 (7.80%) Organisational Skills
4 6 (4.26%) Law
5 5 (3.55%) Advertising
5 5 (3.55%) Games
5 5 (3.55%) Legal
6 4 (2.84%) Analytical Skills
6 4 (2.84%) Financial Institution
7 3 (2.13%) Inclusion and Diversity
7 3 (2.13%) Retail
8 2 (1.42%) Police
9 1 (0.71%) Banking
9 1 (0.71%) Japanese Language
Libraries, Frameworks & Software Standards
1 2 (1.42%) CSS
1 2 (1.42%) EDI
1 2 (1.42%) HTML
1 2 (1.42%) LDAP
1 2 (1.42%) SAML
2 1 (0.71%) Web Services
Miscellaneous
1 14 (9.93%) Onboarding
2 11 (7.80%) Video Conferencing
3 8 (5.67%) Self-Motivation
4 5 (3.55%) iPad
5 4 (2.84%) Educational Technology
5 4 (2.84%) Virtual Team
6 3 (2.13%) Clustering
6 3 (2.13%) iPhone
7 2 (1.42%) Analytical Mindset
7 2 (1.42%) Enterprise Software
7 2 (1.42%) Fat Client
7 2 (1.42%) Thin Client
8 1 (0.71%) CCTV
8 1 (0.71%) Driving Licence
8 1 (0.71%) Management Information System
8 1 (0.71%) Mobile Computing
8 1 (0.71%) SWIFT Messaging Network
Operating Systems
1 106 (75.18%) Windows
2 43 (30.50%) Windows Server
3 42 (29.79%) Mac OS
4 19 (13.48%) Linux
5 16 (11.35%) Windows Server 2016
6 15 (10.64%) Windows Server 2019
7 13 (9.22%) Windows 10
8 8 (5.67%) Windows Server 2012
9 4 (2.84%) Windows Server 2008
10 3 (2.13%) Android
11 2 (1.42%) Apple iOS
12 1 (0.71%) Mac OS X
Processes & Methodologies
1 50 (35.46%) Problem-Solving
2 34 (24.11%) Customer Service
3 28 (19.86%) Service Delivery
4 19 (13.48%) ITIL
5 18 (12.77%) Computer Science
6 15 (10.64%) Cybersecurity
7 12 (8.51%) Continuous Improvement
8 11 (7.80%) Project Delivery
9 10 (7.09%) Email Migration
9 10 (7.09%) Identity Management
9 10 (7.09%) ITSM
9 10 (7.09%) Remote Monitoring and Management
9 10 (7.09%) Server Management
10 9 (6.38%) Disaster Recovery
11 8 (5.67%) Collaborative Culture
11 8 (5.67%) Incident Response
12 7 (4.96%) Kalman Filter
12 7 (4.96%) Service Management
13 6 (4.26%) Change Management
14 5 (3.55%) Asset Management
Programming Languages
1 7 (4.96%) PowerShell
2 3 (2.13%) C#
2 3 (2.13%) SQL
3 1 (0.71%) Python
Qualifications
1 29 (20.57%) Degree
2 17 (12.06%) Microsoft Certification
3 12 (8.51%) DBS Check
4 10 (7.09%) A+ Certification
5 5 (3.55%) CCNA
5 5 (3.55%) Cisco Certification
6 3 (2.13%) Azure Certification
6 3 (2.13%) Computer Science Degree
7 2 (1.42%) SC Cleared
7 2 (1.42%) Security Cleared
8 1 (0.71%) AWS Certification
8 1 (0.71%) ITIL Foundation Certificate
8 1 (0.71%) Master's Degree
Quality Assurance & Compliance
1 12 (8.51%) SLA
2 4 (2.84%) GDPR
3 2 (1.42%) Cyber Essentials
4 1 (0.71%) Data Quality
System Software
1 74 (52.48%) Active Directory
2 20 (14.18%) Hyper-V
2 20 (14.18%) VMware Infrastructure
3 5 (3.55%) Virtual Desktop
4 1 (0.71%) Virtual Machines
4 1 (0.71%) VMware ESXi
4 1 (0.71%) vSphere
4 1 (0.71%) XenApp
Systems Management
1 27 (19.15%) Microsoft Intune
2 19 (13.48%) Autotask
3 12 (8.51%) Jamf Pro
4 4 (2.84%) Active Directory Federation Services
5 3 (2.13%) Failover Clustering
5 3 (2.13%) Single Sign-On
6 2 (1.42%) SCCM
7 1 (0.71%) FortiGate
7 1 (0.71%) vCenter Server
Vendors
1 116 (82.27%) Microsoft
2 21 (14.89%) VMware
3 17 (12.06%) Cisco
3 17 (12.06%) Google
4 16 (11.35%) HP
5 13 (9.22%) Ubiquiti
6 12 (8.51%) Datto
6 12 (8.51%) Meraki
7 10 (7.09%) Aruba
7 10 (7.09%) SonicWALL
8 4 (2.84%) Apple
8 4 (2.84%) ConnectWise
8 4 (2.84%) Dell
9 3 (2.13%) ServiceNow
10 2 (1.42%) Acronis
10 2 (1.42%) Bloomberg
10 2 (1.42%) Citrix
11 1 (0.71%) EMC
11 1 (0.71%) Murex
11 1 (0.71%) Reuters