Period
to 19 August 2018

The median annual salary for an IT Support Engineer was £30,000 in advertised job vacancies in London during the 6 months to 19 August 2018.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

IT Support Engineer
England > London
6 months to
19 Aug 2018
Same period 2017 Same period 2016
Rank 531 587 582
Rank change year-on-year +56 -5 +2
Permanent jobs requiring an IT Support Engineer 304 281 308
As % of all permanent IT jobs advertised in London 0.44% 0.38% 0.38%
As % of the Job Titles category 0.46% 0.40% 0.40%
Number of salaries quoted 291 274 292
London median annual salary £30,000 £32,000 £31,500
Median salary % change year-on-year -6.25% +1.59% +6.78%
10th Percentile £23,500 £22,325 £23,075
90th Percentile £45,000 £42,500 £42,500
England median annual salary £28,000 £27,500 £27,500
% change year-on-year +1.82% - +5.77%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
London
Permanent vacancies in London with a recognized job title 66,069 70,422 77,653
% of permanent IT jobs with a recognized job title 95.53% 94.99% 96.16%
Number of salaries quoted 53,580 55,887 67,484
London median annual salary £60,000 £60,000 £55,000
Median salary % change year-on-year - +9.09% -
10th Percentile £33,500 £32,500 £32,500
90th Percentile £92,500 £90,000 £86,250
England median annual salary £50,000 £47,500 £47,500
% change year-on-year +5.26% - +5.56%

IT Support Engineer
Job Vacancy Trend in London

Job postings that featured IT Support Engineer in the job title as a percentage of all IT jobs advertised in London.

Job vacancy trend for IT Support Engineer in London

IT Support Engineer
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support Engineer in London.

Salary trend for IT Support Engineer in London

IT Support Engineer
Salary Histogram in London

The salary distribution of IT jobs citing IT Support Engineer in London over the 6 months to 19 August 2018.

Salary histogram for IT Support Engineer in London

IT Support Engineer
Job Locations in London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support Engineer within the London region over the 6 months to 19 August 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Central London +16 93 £31,250 -3.85% 12
South London -6 24 £31,250 -25.60% 3
West London -2 22 £27,500 -15.38% 9
East London -7 9 £27,000 +50.00% 7
North London -2 1 £50,000 +53.85% 3
IT Support Engineer
England

IT Support Engineer Skill Set
Top 30 Co-occurring IT Skills in London

For the 6 months to 19 August 2018, IT Support Engineer job roles required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the London region featuring IT Support Engineer in the job title.

1 230 (75.66%) Windows
2 168 (55.26%) Active Directory
3 123 (40.46%) Microsoft
4 105 (34.54%) Microsoft Office
5 94 (30.92%) Office 365
6 84 (27.63%) Windows Server
7 76 (25.00%) DNS
8 72 (23.68%) Windows 7
9 66 (21.71%) TCP/IP
10 65 (21.38%) DHCP
11 59 (19.41%) Windows 10
12 56 (18.42%) ITIL
13 55 (18.09%) VMware
14 53 (17.43%) Firewall
15 51 (16.78%) Citrix
16 49 (16.12%) Windows Server 2012
17 46 (15.13%) MS Exchange
18 44 (14.47%) Microsoft Certification
19 39 (12.83%) Apple
20 38 (12.50%) Finance
20 38 (12.50%) Windows Server 2008
21 35 (11.51%) LAN
21 35 (11.51%) SQL
22 33 (10.86%) Problem-Solving
23 31 (10.20%) Degree
23 31 (10.20%) Hyper-V
23 31 (10.20%) MCSE
24 30 (9.87%) VPN
24 30 (9.87%) WAN
25 28 (9.21%) Cisco

IT Support Engineer Skill Set
Co-occurring IT Skills in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 46 (15.13%) MS Exchange
2 23 (7.57%) SharePoint
3 19 (6.25%) IIS
4 11 (3.62%) Skype for Business
5 8 (2.63%) CMS
6 6 (1.97%) Exchange Server 2010
7 5 (1.64%) Apache
8 4 (1.32%) Exchange Server 2013
9 3 (0.99%) Exchange Server 2007
9 3 (0.99%) nginx
10 2 (0.66%) Confluence
10 2 (0.66%) Exchange Server 2003
10 2 (0.66%) SharePoint 2013
10 2 (0.66%) Tomcat
11 1 (0.33%) Drupal
11 1 (0.33%) JBoss
11 1 (0.33%) SharePoint Server
11 1 (0.33%) Sitecore CMS
11 1 (0.33%) Umbraco
11 1 (0.33%) WebSphere
Applications
1 105 (34.54%) Microsoft Office
2 9 (2.96%) Microsoft Excel
3 4 (1.32%) Microsoft PowerPoint
4 3 (0.99%) Spreadsheet
5 2 (0.66%) AutoCAD
6 1 (0.33%) Maya
6 1 (0.33%) MS Visio
6 1 (0.33%) QuarkXPress
Business Applications
1 4 (1.32%) Maximo
2 3 (0.99%) Dynamics AX
3 1 (0.33%) Dynamics CRM
3 1 (0.33%) Eikon
3 1 (0.33%) Magento
3 1 (0.33%) Misys Midas
3 1 (0.33%) Remedy ITSM
3 1 (0.33%) SAP Hybris
Cloud Services
1 94 (30.92%) Office 365
2 19 (6.25%) Mimecast
3 18 (5.92%) Microsoft Azure
4 14 (4.61%) Amazon AWS
5 6 (1.97%) Adobe Creative Cloud
5 6 (1.97%) Azure Active Directory
6 5 (1.64%) G Suite
7 3 (0.99%) OneDrive
8 2 (0.66%) Amazon EC2
8 2 (0.66%) Amazon S3
8 2 (0.66%) Cloud Computing
9 1 (0.33%) IaaS
9 1 (0.33%) IBM Cloud
9 1 (0.33%) Route 53
9 1 (0.33%) SaaS
9 1 (0.33%) Slack
9 1 (0.33%) SoftLayer
9 1 (0.33%) Zapier
Communications & Networking
1 76 (25.00%) DNS
2 66 (21.71%) TCP/IP
3 65 (21.38%) DHCP
4 53 (17.43%) Firewall
5 35 (11.51%) LAN
6 30 (9.87%) VPN
6 30 (9.87%) WAN
7 28 (9.21%) Wireless
8 15 (4.93%) SAN
9 14 (4.61%) IP Telephony
9 14 (4.61%) VoIP
10 13 (4.28%) Internet
11 12 (3.95%) Skype
12 10 (3.29%) VLAN
13 8 (2.63%) Wi-Fi
14 7 (2.30%) iSCSI
15 6 (1.97%) SSL
16 5 (1.64%) NAS
16 5 (1.64%) PBX
17 4 (1.32%) Unified Communications
Database & Business Intelligence
1 23 (7.57%) SQL Server
2 3 (0.99%) Relational Database
3 2 (0.66%) FileMaker
3 2 (0.66%) MySQL
3 2 (0.66%) SQL Server 2012
4 1 (0.33%) Amazon RDS
4 1 (0.33%) NonStop SQL
4 1 (0.33%) phpMyAdmin
4 1 (0.33%) PostgreSQL
4 1 (0.33%) RDBMS
4 1 (0.33%) SQL Server 2014
4 1 (0.33%) SQL Server 2016
Development Applications
1 3 (0.99%) JIRA
2 1 (0.33%) Git (software)
2 1 (0.33%) PyCharm
2 1 (0.33%) Subversion
2 1 (0.33%) TortoiseSVN
General
1 38 (12.50%) Finance
2 16 (5.26%) Banking
3 12 (3.95%) Telecoms
4 9 (2.96%) Advertising
5 8 (2.63%) Front Office
6 6 (1.97%) Legal
7 5 (1.64%) Electronics
7 5 (1.64%) Manufacturing
8 3 (0.99%) Investment Banking
8 3 (0.99%) Marketing
8 3 (0.99%) Retail
9 2 (0.66%) Law
9 2 (0.66%) Spanish Language
10 1 (0.33%) Back Office
10 1 (0.33%) Billing
10 1 (0.33%) Games
10 1 (0.33%) Music Industry
10 1 (0.33%) Retail Banking
Libraries, Frameworks & Software Standards
1 3 (0.99%) Web Services
2 2 (0.66%) LAMP
2 2 (0.66%) WAP
3 1 (0.33%) CSS
3 1 (0.33%) Elastic Stack
3 1 (0.33%) Gearman
3 1 (0.33%) HTML
3 1 (0.33%) jQuery
3 1 (0.33%) LDAP
3 1 (0.33%) LEMP Stack
3 1 (0.33%) XML
Miscellaneous
1 17 (5.59%) Analytical Skills
1 17 (5.59%) iPad
2 15 (4.93%) iPhone
3 10 (3.29%) Self-Motivation
4 8 (2.63%) Driving Licence
5 7 (2.30%) Computer Science
5 7 (2.30%) Fat Client
5 7 (2.30%) Replication
5 7 (2.30%) Thin Client
6 6 (1.97%) CCTV
6 6 (1.97%) Video Conferencing
7 5 (1.64%) Fintech
7 5 (1.64%) Management Information System
8 4 (1.32%) Blackberry
8 4 (1.32%) Public Cloud
9 3 (0.99%) Data Centre
9 3 (0.99%) Hedge funds
10 2 (0.66%) Clustering
10 2 (0.66%) Raspberry Pi
10 2 (0.66%) Smartphone
Operating Systems
1 230 (75.66%) Windows
2 84 (27.63%) Windows Server
3 72 (23.68%) Windows 7
4 59 (19.41%) Windows 10
5 49 (16.12%) Windows Server 2012
6 38 (12.50%) Windows Server 2008
7 27 (8.88%) Mac OS X
8 25 (8.22%) Mac OS
9 23 (7.57%) Linux
10 17 (5.59%) Apple iOS
11 15 (4.93%) Windows 8
12 9 (2.96%) Android
13 7 (2.30%) Windows XP
14 5 (1.64%) Windows Server 2003
15 3 (0.99%) CentOS
15 3 (0.99%) Red Hat Enterprise Linux
15 3 (0.99%) Unix
15 3 (0.99%) VMS
16 2 (0.66%) Windows Mobile
17 1 (0.33%) Windows Vista
Processes & Methodologies
1 56 (18.42%) ITIL
2 33 (10.86%) Problem-Solving
3 24 (7.89%) Cybersecurity
4 17 (5.59%) Infrastructure Engineering
5 14 (4.61%) SIEM
6 13 (4.28%) Time Management
7 12 (3.95%) Asset Management
7 12 (3.95%) B2B
7 12 (3.95%) Customer Engagement
7 12 (3.95%) Password Management
7 12 (3.95%) Privileged Password Management
8 11 (3.62%) Problem Management
8 11 (3.62%) Project Management
8 11 (3.62%) Root Cause Analysis
8 11 (3.62%) Service Delivery
9 10 (3.29%) Customer-Centric Approach
9 10 (3.29%) Customer-Centricity
9 10 (3.29%) Network Architecture
10 9 (2.96%) Mobile Device Management
10 9 (2.96%) Server Management
Programming Languages
1 35 (11.51%) SQL
2 14 (4.61%) PowerShell
3 3 (0.99%) Bash Shell
3 3 (0.99%) Java
4 2 (0.66%) PHP
4 2 (0.66%) VB
5 1 (0.33%) JavaScript
5 1 (0.33%) Perl
5 1 (0.33%) Python
5 1 (0.33%) Shell Script
5 1 (0.33%) VBA
5 1 (0.33%) VBScript
Qualifications
1 44 (14.47%) Microsoft Certification
2 31 (10.20%) Degree
2 31 (10.20%) MCSE
3 28 (9.21%) MCSA
4 23 (7.57%) MCP
5 12 (3.95%) CISSP
5 12 (3.95%) DBS Check
5 12 (3.95%) MCTS
6 7 (2.30%) A+ Certification
7 5 (1.64%) CCNA
7 5 (1.64%) Cisco Certification
7 5 (1.64%) Computer Science Degree
8 4 (1.32%) MCITP
9 2 (0.66%) Security Cleared
9 2 (0.66%) VMware Certified Professional (VCP)
10 1 (0.33%) ACTC
10 1 (0.33%) AWS Certification
10 1 (0.33%) CCA
10 1 (0.33%) DV Cleared
10 1 (0.33%) SC Cleared
Quality Assurance & Compliance
1 21 (6.91%) SLA
2 3 (0.99%) GDPR
3 2 (0.66%) ISO/IEC 27001
4 1 (0.33%) ISO/IEC 20000
System Software
1 168 (55.26%) Active Directory
2 31 (10.20%) Hyper-V
3 28 (9.21%) VMware Infrastructure
4 7 (2.30%) Virtual Servers
5 5 (1.64%) vSphere
6 2 (0.66%) Microsoft Virtual Server
6 2 (0.66%) Terminal Server
6 2 (0.66%) Virtual Machines
6 2 (0.66%) VirtualBox
6 2 (0.66%) VMware ESXi
6 2 (0.66%) XenApp
7 1 (0.33%) Firmware
7 1 (0.33%) XenServer
Systems Management
1 23 (7.57%) SCCM
2 6 (1.97%) Jamf Pro
3 4 (1.32%) Microsoft Intune
4 3 (0.99%) Backup Exec
4 3 (0.99%) Nagios
4 3 (0.99%) Norton AntiVirus
4 3 (0.99%) SCOM
4 3 (0.99%) Systems Management Server (SMS)
5 2 (0.66%) AirWatch
5 2 (0.66%) EMC NetWorker
5 2 (0.66%) vCenter Server
5 2 (0.66%) WSUS
6 1 (0.33%) Ansible
6 1 (0.33%) Cisco CUCM
6 1 (0.33%) HAProxy
6 1 (0.33%) Netcool
6 1 (0.33%) OpenView Configuration Management
Vendors
1 123 (40.46%) Microsoft
2 55 (18.09%) VMware
3 51 (16.78%) Citrix
4 39 (12.83%) Apple
5 28 (9.21%) Cisco
6 15 (4.93%) Dell
7 13 (4.28%) Adobe
8 12 (3.95%) Veeam
9 11 (3.62%) HP
10 10 (3.29%) Bloomberg
10 10 (3.29%) Draytek
11 9 (2.96%) Reuters
12 8 (2.63%) Avaya
12 8 (2.63%) FactSet
13 6 (1.97%) Google
14 5 (1.64%) EqualLogic
14 5 (1.64%) Kaspersky
14 5 (1.64%) NETGEAR
14 5 (1.64%) SonicWALL
15 4 (1.32%) Mitel