IT Support Engineer Job Trends in London

IT Support Engineer
England > London

The median IT Support Engineer salary in London is £35,000 per year, according to job vacancies posted during the 6 months leading to 25 July 2026.

The table below compares current salary benchmarking and summary statistics with the previous two years.

6 months to
25 Jul 2026
Same period 2025 Same period 2024
Rank 285 343 416
Rank change year-on-year +58 +73 -59
Permanent jobs requiring an IT Support Engineer 147 52 65
As % of all permanent jobs in London 0.65% 0.42% 0.31%
As % of the Job Titles category 0.70% 0.46% 0.33%
Number of salaries quoted 139 47 59
10th Percentile £29,000 £27,500 £26,650
25th Percentile £31,250 £31,250 £31,250
Median annual salary (50th Percentile) £35,000 £39,000 £34,000
Median % change year-on-year -10.26% +14.71% -2.86%
75th Percentile £42,000 £49,625 £37,750
90th Percentile £57,500 £53,750 £42,800
England median annual salary £33,500 £33,000 £30,000
% change year-on-year +1.52% +10.00% -7.69%

All Permanent IT Job Roles
London

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in London with a recognized job title 21,116 11,281 19,769
% of permanent jobs with a recognized job title 92.91% 91.78% 94.55%
Number of salaries quoted 14,515 7,345 14,117
10th Percentile £40,000 £40,000 £38,084
25th Percentile £55,000 £53,649 £50,000
Median annual salary (50th Percentile) £75,000 £72,500 £70,000
Median % change year-on-year +3.45% +3.57% -3.45%
75th Percentile £95,000 £97,500 £95,000
90th Percentile £100,000 £120,000 £117,500
England median annual salary £57,500 £55,000 £55,000
% change year-on-year +4.55% - -8.33%

IT Support Engineer
Job Vacancy Trend in London

Historical trend showing the proportion of permanent IT job postings featuring 'IT Support Engineer' in the job title relative to all permanent IT jobs advertised in London.

IT Support Engineer job vacancy trend in London

IT Support Engineer
Salary Trend in London

Salary distribution trend for IT Support Engineer job vacancies in London.

Salary distribution trend for IT Support Engineer job vacancies in London

IT Support Engineer
Salary Histogram in London

Salary distribution for jobs citing IT Support Engineer in London over the 6 months to 25 July 2026.

Salary histogram for IT Support Engineer in London

IT Support Engineer
Job Locations in London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support Engineer within the London region over the 6 months to 25 July 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Central London +5 27 £34,000 +13.33%
South London +24 19 £35,000 +4.48% 1
West London - 6 £40,000 -
East London - 1 £35,000 -
North London - 1 £35,000 -
IT Support Engineer
England

IT Support Engineer Skill Set
Top 30 Co-Occurring Skills & Capabilities in London

For the 6 months to 25 July 2026, IT Support Engineer job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads across the London region featuring IT Support Engineer in the job title.

1 124 (84.35%) Microsoft 365
2 121 (82.31%) Microsoft
3 108 (73.47%) Windows
4 79 (53.74%) Active Directory
5 62 (42.18%) Entra ID
6 61 (41.50%) Microsoft Exchange
7 52 (35.37%) Problem-Solving
8 49 (33.33%) Azure
9 44 (29.93%) Mac OS
9 44 (29.93%) Windows Server
10 39 (26.53%) SharePoint
11 36 (24.49%) Microsoft Intune
12 33 (22.45%) Firewall
13 31 (21.09%) Microsoft Office
14 30 (20.41%) Customer Service
15 28 (19.05%) Service Delivery
16 27 (18.37%) DNS
16 27 (18.37%) ITIL
17 26 (17.69%) Degree
18 25 (17.01%) Wi-Fi
19 24 (16.33%) SaaS
20 23 (15.65%) DHCP
20 23 (15.65%) Hyper-V
21 22 (14.97%) LAN
21 22 (14.97%) WAN
22 21 (14.29%) Microsoft Certification
22 21 (14.29%) TCP/IP
23 20 (13.61%) Google
23 20 (13.61%) Google Workspace
24 19 (12.93%) Autotask

IT Support Engineer Skill Set
Co-Occurring Skills & Capabilities in London by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 61 (41.50%) Microsoft Exchange
2 39 (26.53%) SharePoint
3 4 (2.72%) Exchange Server 2007
3 4 (2.72%) Exchange Server 2010
3 4 (2.72%) Exchange Server 2013
4 3 (2.04%) IIS
Applications
1 31 (21.09%) Microsoft Office
2 4 (2.72%) Microsoft Excel
2 4 (2.72%) Microsoft PowerPoint
Cloud Services
1 124 (84.35%) Microsoft 365
2 62 (42.18%) Entra ID
3 49 (33.33%) Azure
4 24 (16.33%) SaaS
5 20 (13.61%) Google Workspace
6 11 (7.48%) AWS
7 10 (6.80%) OneDrive
8 4 (2.72%) Cloud Computing
9 3 (2.04%) Cloudflare
10 1 (0.68%) Dynamics 365
10 1 (0.68%) IaaS
10 1 (0.68%) Mimecast
Communications & Networking
1 33 (22.45%) Firewall
2 27 (18.37%) DNS
3 25 (17.01%) Wi-Fi
4 23 (15.65%) DHCP
5 22 (14.97%) LAN
5 22 (14.97%) WAN
6 21 (14.29%) TCP/IP
7 12 (8.16%) VLAN
7 12 (8.16%) VoIP
8 8 (5.44%) VPN
9 6 (4.08%) Wireless
10 2 (1.36%) Cisco IOS
10 2 (1.36%) IPsec
10 2 (1.36%) SSL
11 1 (0.68%) Internet
11 1 (0.68%) RFID
11 1 (0.68%) SAN
Database & Business Intelligence
1 2 (1.36%) SQL Server
Development Applications
1 3 (2.04%) JIRA
General
1 80 (54.42%) Social Skills
2 13 (8.84%) Finance
3 12 (8.16%) Organisational Skills
4 9 (6.12%) Law
5 7 (4.76%) Inclusion and Diversity
5 7 (4.76%) Legal
6 5 (3.40%) Advertising
7 4 (2.72%) Financial Institution
8 3 (2.04%) Games
8 3 (2.04%) Retail
9 2 (1.36%) Analytical Skills
9 2 (1.36%) Police
10 1 (0.68%) Japanese Language
Libraries, Frameworks & Software Standards
1 2 (1.36%) CSS
1 2 (1.36%) EDI
1 2 (1.36%) HTML
2 1 (0.68%) Web Services
Miscellaneous
1 15 (10.20%) Onboarding
2 11 (7.48%) Video Conferencing
3 6 (4.08%) Self-Motivation
4 4 (2.72%) Educational Technology
4 4 (2.72%) iPad
5 3 (2.04%) Clustering
5 3 (2.04%) iPhone
6 2 (1.36%) Analytical Mindset
6 2 (1.36%) Social Media
6 2 (1.36%) Virtual Team
7 1 (0.68%) Driving Licence
7 1 (0.68%) Hedge funds
7 1 (0.68%) Mobile Computing
7 1 (0.68%) Reinsurance
Operating Systems
1 108 (73.47%) Windows
2 44 (29.93%) Mac OS
2 44 (29.93%) Windows Server
3 17 (11.56%) Linux
3 17 (11.56%) Windows Server 2016
3 17 (11.56%) Windows Server 2019
4 15 (10.20%) Windows 10
5 10 (6.80%) Windows Server 2012
6 6 (4.08%) Apple iOS
7 5 (3.40%) Mac OS X
8 4 (2.72%) Windows Server 2008
9 3 (2.04%) Android
Processes & Methodologies
1 52 (35.37%) Problem-Solving
2 30 (20.41%) Customer Service
3 28 (19.05%) Service Delivery
4 27 (18.37%) ITIL
5 16 (10.88%) ITSM
6 14 (9.52%) Continuous Improvement
7 13 (8.84%) Computer Science
7 13 (8.84%) Cybersecurity
8 11 (7.48%) Project Delivery
9 10 (6.80%) Change Management
9 10 (6.80%) Email Migration
9 10 (6.80%) Identity Management
9 10 (6.80%) Remote Monitoring and Management
9 10 (6.80%) Server Management
10 8 (5.44%) Collaborative Culture
10 8 (5.44%) Disaster Recovery
10 8 (5.44%) Incident Response
10 8 (5.44%) Kalman Filter
11 7 (4.76%) Infrastructure as Code
11 7 (4.76%) Service Management
Programming Languages
1 9 (6.12%) PowerShell
2 3 (2.04%) C#
2 3 (2.04%) SQL
3 1 (0.68%) Python
Qualifications
1 26 (17.69%) Degree
2 21 (14.29%) Microsoft Certification
3 14 (9.52%) DBS Check
4 10 (6.80%) A+ Certification
5 3 (2.04%) Azure Certification
5 3 (2.04%) CCNA
5 3 (2.04%) Cisco Certification
6 2 (1.36%) SC Cleared
6 2 (1.36%) Security Cleared
7 1 (0.68%) AWS Certification
7 1 (0.68%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 15 (10.20%) SLA
2 2 (1.36%) Cyber Essentials
2 2 (1.36%) GDPR
System Software
1 79 (53.74%) Active Directory
2 23 (15.65%) Hyper-V
3 18 (12.24%) VMware Infrastructure
4 5 (3.40%) Virtual Desktop
5 1 (0.68%) Terminal Services
5 1 (0.68%) XenApp
Systems Management
1 36 (24.49%) Microsoft Intune
2 19 (12.93%) Autotask
3 14 (9.52%) Jamf Pro
4 8 (5.44%) SCCM
5 6 (4.08%) Active Directory Federation Services
6 4 (2.72%) WSUS
7 3 (2.04%) Failover Clustering
8 1 (0.68%) Single Sign-On
Vendors
1 121 (82.31%) Microsoft
2 20 (13.61%) Google
3 19 (12.93%) VMware
4 17 (11.56%) Cisco
5 14 (9.52%) HP
5 14 (9.52%) Meraki
6 12 (8.16%) Ubiquiti
7 10 (6.80%) Aruba
7 10 (6.80%) Datto
7 10 (6.80%) SonicWALL
8 7 (4.76%) Apple
9 4 (2.72%) ConnectWise
9 4 (2.72%) Dell
10 3 (2.04%) Citrix
10 3 (2.04%) ServiceNow
11 2 (1.36%) Okta
12 1 (0.68%) Bloomberg
12 1 (0.68%) EMC
12 1 (0.68%) EqualLogic
12 1 (0.68%) Reuters