IT Support Engineer Job Trends in London

IT Support Engineer
England > London

The median IT Support Engineer salary in London is £38,000 per year, according to job vacancies posted during the 6 months leading to 28 October 2025.

The table below compares current salary benchmarking and summary statistics with the previous two years.

6 months to
28 Oct 2025
Same period 2024 Same period 2023
Rank 333 378 341
Rank change year-on-year +45 -37 +247
Permanent jobs requiring an IT Support Engineer 49 56 132
As % of all permanent jobs in London 0.41% 0.32% 0.66%
As % of the Job Titles category 0.45% 0.34% 0.70%
Number of salaries quoted 44 46 128
10th Percentile £27,400 £31,250 £26,250
25th Percentile £30,000 £31,438 £31,250
Median annual salary (50th Percentile) £38,000 £37,000 £35,000
Median % change year-on-year +2.70% +5.71% -
75th Percentile £45,000 £46,875 £38,750
90th Percentile £49,000 £57,500 £42,500
England median annual salary £32,500 £32,000 £32,500
% change year-on-year +1.56% -1.54% +3.17%

All Permanent IT Job Vacancies
London

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in London with a recognized job title 10,904 16,552 18,899
% of permanent jobs with a recognized job title 91.19% 95.19% 95.16%
Number of salaries quoted 7,116 10,206 15,460
10th Percentile £36,250 £40,500 £41,000
25th Percentile £50,000 £53,750 £55,000
Median annual salary (50th Percentile) £72,348 £75,000 £75,000
Median % change year-on-year -3.54% - +4.17%
75th Percentile £95,000 £95,000 £95,000
90th Percentile £120,000 £119,071 £115,000
England median annual salary £53,500 £57,500 £60,000
% change year-on-year -6.96% -4.17% -

IT Support Engineer
Job Vacancy Trend in London

Historical trend showing the proportion of permanent IT job postings featuring 'IT Support Engineer' in the job title relative to all permanent IT jobs advertised in London.

IT Support Engineer job vacancy trend in London

IT Support Engineer
Salary Trend in London

Salary distribution trend for IT Support Engineer job vacancies in London.

Salary distribution trend for IT Support Engineer job vacancies in London

IT Support Engineer
Salary Histogram in London

Salary distribution for jobs citing IT Support Engineer in London over the 6 months to 28 October 2025.

Salary histogram for IT Support Engineer in London

IT Support Engineer
Job Locations in London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support Engineer within the London region over the 6 months to 28 October 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Central London +37 12 £30,000 -10.45% 6
South London +39 10 £46,000 +61.40% 1
West London +7 2 £38,000 +35.71% 4
IT Support Engineer
England

IT Support Engineer Skill Set
Top 30 Co-Occurring Skills & Capabilities in London

For the 6 months to 28 October 2025, IT Support Engineer job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads across the London region featuring IT Support Engineer in the job title.

1 40 (81.63%) Microsoft
2 36 (73.47%) Windows
3 33 (67.35%) Microsoft 365
4 25 (51.02%) Active Directory
5 24 (48.98%) Azure
6 19 (38.78%) Windows Server
7 16 (32.65%) Entra ID
7 16 (32.65%) Microsoft Intune
7 16 (32.65%) VPN
8 15 (30.61%) DNS
8 15 (30.61%) Microsoft Exchange
8 15 (30.61%) TCP/IP
9 14 (28.57%) DHCP
9 14 (28.57%) Firewall
9 14 (28.57%) Problem-Solving
10 13 (26.53%) Customer Service
10 13 (26.53%) Windows 10
11 11 (22.45%) Cybersecurity
11 11 (22.45%) Mac OS
12 9 (18.37%) Degree
13 8 (16.33%) AWS
13 8 (16.33%) Hyper-V
13 8 (16.33%) VLAN
14 7 (14.29%) Disaster Recovery
14 7 (14.29%) Wi-Fi
14 7 (14.29%) Windows Server 2016
15 6 (12.24%) Apple iOS
15 6 (12.24%) GDPR
15 6 (12.24%) Incident Response
15 6 (12.24%) ISO/IEC 27001

IT Support Engineer Skill Set
Co-Occurring Skills & Capabilities in London by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 15 (30.61%) Microsoft Exchange
2 6 (12.24%) SharePoint
Applications
1 4 (8.16%) Microsoft Office
2 3 (6.12%) CINEMA 4D
3 1 (2.04%) Adobe Creative Suite
3 1 (2.04%) Microsoft Excel
3 1 (2.04%) Microsoft PowerPoint
Cloud Services
1 33 (67.35%) Microsoft 365
2 24 (48.98%) Azure
3 16 (32.65%) Entra ID
4 8 (16.33%) AWS
5 4 (8.16%) SaaS
6 3 (6.12%) Adobe Creative Cloud
6 3 (6.12%) OneDrive
6 3 (6.12%) Power Platform
7 2 (4.08%) Contentstack
7 2 (4.08%) Dynamics 365
7 2 (4.08%) Google Workspace
8 1 (2.04%) Mimecast
8 1 (2.04%) Slack
Communications & Networking
1 16 (32.65%) VPN
2 15 (30.61%) DNS
2 15 (30.61%) TCP/IP
3 14 (28.57%) DHCP
3 14 (28.57%) Firewall
4 8 (16.33%) VLAN
5 7 (14.29%) Wi-Fi
6 5 (10.20%) VoIP
7 3 (6.12%) LAN
7 3 (6.12%) NAS
7 3 (6.12%) PBX
7 3 (6.12%) SAN
7 3 (6.12%) Structured Cabling
7 3 (6.12%) WAN
7 3 (6.12%) Wireless
8 2 (4.08%) Extranet
8 2 (4.08%) Intranet
8 2 (4.08%) WebEx
9 1 (2.04%) Remote Desktop
Database & Business Intelligence
1 2 (4.08%) Oracle Database
2 1 (2.04%) MySQL
2 1 (2.04%) Power BI
2 1 (2.04%) SQL Server
General
1 27 (55.10%) Social Skills
2 8 (16.33%) Finance
3 6 (12.24%) Manufacturing
4 4 (8.16%) Billing
4 4 (8.16%) Inclusion and Diversity
5 3 (6.12%) Financial Institution
5 3 (6.12%) Organisational Skills
6 1 (2.04%) Analytical Skills
6 1 (2.04%) Banking
6 1 (2.04%) Games
6 1 (2.04%) Law
6 1 (2.04%) Legal
Libraries, Frameworks & Software Standards
1 2 (4.08%) .NET
Miscellaneous
1 7 (14.29%) CCTV
2 6 (12.24%) iPhone
3 4 (8.16%) Data Centre
3 4 (8.16%) Onboarding
3 4 (8.16%) Self-Motivation
4 3 (6.12%) Driving Licence
5 2 (4.08%) BYOD
5 2 (4.08%) Legacy Systems
5 2 (4.08%) Video Conferencing
6 1 (2.04%) Fat Client
6 1 (2.04%) iPad
6 1 (2.04%) Smartphone
6 1 (2.04%) Thin Client
6 1 (2.04%) Virtual Team
Operating Systems
1 36 (73.47%) Windows
2 19 (38.78%) Windows Server
3 13 (26.53%) Windows 10
4 11 (22.45%) Mac OS
5 7 (14.29%) Windows Server 2016
6 6 (12.24%) Apple iOS
6 6 (12.24%) Linux
6 6 (12.24%) Mac OS X
6 6 (12.24%) VMS
7 5 (10.20%) Windows Server 2019
8 3 (6.12%) Android
9 1 (2.04%) Windows Server 2012
Processes & Methodologies
1 14 (28.57%) Problem-Solving
2 13 (26.53%) Customer Service
3 11 (22.45%) Cybersecurity
4 7 (14.29%) Disaster Recovery
5 6 (12.24%) Incident Response
5 6 (12.24%) ITIL
6 5 (10.20%) Collaborative Working
6 5 (10.20%) ITSM
7 4 (8.16%) Customer Requirements
7 4 (8.16%) Hardware Maintenance
7 4 (8.16%) Service Delivery
7 4 (8.16%) Service Management
8 3 (6.12%) Break/Fix
8 3 (6.12%) Mentoring
8 3 (6.12%) Post-Production
9 2 (4.08%) Continuous Improvement
9 2 (4.08%) Patch Management
9 2 (4.08%) SDLC
9 2 (4.08%) Tech Ops
9 2 (4.08%) Time Management
Programming Languages
1 6 (12.24%) PowerShell
2 2 (4.08%) C#
2 2 (4.08%) Python
3 1 (2.04%) VBA
Qualifications
1 9 (18.37%) Degree
2 2 (4.08%) Azure Certification
2 2 (4.08%) ITIL Certification
3 1 (2.04%) A+ Certification
3 1 (2.04%) Computer Science Degree
3 1 (2.04%) DBS Check
3 1 (2.04%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 6 (12.24%) GDPR
1 6 (12.24%) ISO/IEC 27001
2 1 (2.04%) Cyber Essentials
2 1 (2.04%) Cyber Essentials PLUS
2 1 (2.04%) SLA
System Software
1 25 (51.02%) Active Directory
2 8 (16.33%) Hyper-V
3 6 (12.24%) VMware Infrastructure
4 2 (4.08%) BitLocker
5 1 (2.04%) Firmware
5 1 (2.04%) Virtual Servers
5 1 (2.04%) XenApp
Systems Management
1 16 (32.65%) Microsoft Intune
2 4 (8.16%) Kubernetes
3 3 (6.12%) Autotask
4 2 (4.08%) Jamf Pro
4 2 (4.08%) SCCM
5 1 (2.04%) Active Directory Federation Services
5 1 (2.04%) Plesk
Vendors
1 40 (81.63%) Microsoft
2 6 (12.24%) VMware
3 5 (10.20%) Apple
4 3 (6.12%) Adobe
4 3 (6.12%) Cisco
5 2 (4.08%) Google
5 2 (4.08%) Oracle
5 2 (4.08%) Palo Alto
5 2 (4.08%) ServiceNow
6 1 (2.04%) Acronis
6 1 (2.04%) Aruba
6 1 (2.04%) ConnectWise
6 1 (2.04%) Datto
6 1 (2.04%) Fortinet
6 1 (2.04%) Intapp
6 1 (2.04%) Meraki
6 1 (2.04%) Polycom
6 1 (2.04%) Rackspace
6 1 (2.04%) Refinitiv
6 1 (2.04%) Zscaler