IT Support Engineer Jobs in London

IT Support Engineer
England > London

The median IT Support Engineer salary in London is £39,000 per year, according to job vacancies posted during the 6 months leading to 5 July 2025.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
5 Jul 2025
Same period 2024 Same period 2023
Rank 352 403 384
Rank change year-on-year +51 -19 +354
Permanent jobs requiring an IT Support Engineer 59 107 212
As % of all permanent jobs advertised in London 0.45% 0.44% 0.70%
As % of the Job Titles category 0.49% 0.47% 0.74%
Number of salaries quoted 53 93 187
10th Percentile £27,500 £26,350 £27,000
25th Percentile £31,750 £31,250 £31,250
Median annual salary (50th Percentile) £39,000 £34,000 £35,000
Median % change year-on-year +14.71% -2.86% +6.06%
75th Percentile £53,750 £38,000 £38,000
90th Percentile £54,750 £43,500 £45,000
England median annual salary £33,000 £30,000 £32,500
% change year-on-year +10.00% -7.69% +3.17%

All Permanent IT Job Vacancies
London

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in London with a recognized job title 12,016 22,838 28,662
% of permanent jobs with a recognized job title 91.62% 94.44% 94.76%
Number of salaries quoted 7,314 16,762 21,940
10th Percentile £40,000 £37,500 £41,250
25th Percentile £54,679 £50,000 £53,750
Median annual salary (50th Percentile) £74,875 £70,000 £72,500
Median % change year-on-year +6.96% -3.45% +3.57%
75th Percentile £97,500 £93,750 £95,000
90th Percentile £120,000 £115,000 £115,000
England median annual salary £55,000 £52,500 £60,000
% change year-on-year +4.76% -12.50% -

IT Support Engineer
Job Vacancy Trend in London

Job postings that featured IT Support Engineer in the job title as a proportion of all IT jobs advertised in London.

Job vacancy trend for IT Support Engineer in London

IT Support Engineer
Salary Trend in London

3-month moving average salary quoted in jobs citing IT Support Engineer in London.

Salary trend for IT Support Engineer in London

IT Support Engineer
Salary Histogram in London

Salary distribution for jobs citing IT Support Engineer in London over the 6 months to 5 July 2025.

Salary histogram for IT Support Engineer in London

IT Support Engineer
Job Locations in London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support Engineer within the London region over the 6 months to 5 July 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Central London +31 21 £31,500 -7.35% 19
South London +1 4 £33,500 -1.47%
West London +7 1 - - 6
IT Support Engineer
England

IT Support Engineer Skill Set
Top 30 Co-occurring Skills and Capabilities in London

For the 6 months to 5 July 2025, IT Support Engineer job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the London region featuring IT Support Engineer in the job title.

1 41 (69.49%) Microsoft
2 38 (64.41%) Azure
2 38 (64.41%) Microsoft 365
3 34 (57.63%) Active Directory
4 31 (52.54%) Windows
5 24 (40.68%) Entra ID
5 24 (40.68%) Customer Service
6 21 (35.59%) Social Skills
7 19 (32.20%) Wi-Fi
8 17 (28.81%) Problem-Solving
9 16 (27.12%) SaaS
9 16 (27.12%) PowerShell
10 15 (25.42%) Degree
11 14 (23.73%) 802.1X
12 12 (20.34%) Windows Server
12 12 (20.34%) DNS
13 11 (18.64%) Microsoft Office
13 11 (18.64%) Firewall
13 11 (18.64%) Internet
13 11 (18.64%) Computer Science
14 10 (16.95%) Confluence
14 10 (16.95%) Microsoft Intune
14 10 (16.95%) VPN
14 10 (16.95%) Windows 10
14 10 (16.95%) Analytical Skills
15 9 (15.25%) Cisco
15 9 (15.25%) AWS
16 8 (13.56%) SharePoint
17 7 (11.86%) ITIL
17 7 (11.86%) Service Management

IT Support Engineer Skill Set
Co-occurring Skills and Capabilities in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 10 (16.95%) Confluence
2 8 (13.56%) SharePoint
3 6 (10.17%) Microsoft Exchange
4 3 (5.08%) WordPress
Applications
1 11 (18.64%) Microsoft Office
2 2 (3.39%) Microsoft Excel
2 2 (3.39%) Microsoft PowerPoint
Cloud Services
1 38 (64.41%) Azure
1 38 (64.41%) Microsoft 365
2 24 (40.68%) Entra ID
3 16 (27.12%) SaaS
4 9 (15.25%) AWS
5 5 (8.47%) Slack
6 4 (6.78%) Amazon EC2
6 4 (6.78%) Amazon S3
6 4 (6.78%) Google Workspace
7 3 (5.08%) Mimecast
8 2 (3.39%) IaaS
9 1 (1.69%) Azure Sentinel
9 1 (1.69%) OneDrive
9 1 (1.69%) WhatsApp
Communications & Networking
1 19 (32.20%) Wi-Fi
2 12 (20.34%) DNS
3 11 (18.64%) Firewall
3 11 (18.64%) Internet
4 10 (16.95%) VPN
5 7 (11.86%) VLAN
6 5 (8.47%) PBX
6 5 (8.47%) Structured Cabling
6 5 (8.47%) TCP/IP
7 4 (6.78%) DHCP
7 4 (6.78%) LAN
8 3 (5.08%) SSL
9 2 (3.39%) WebEx
10 1 (1.69%) ADSL
10 1 (1.69%) Cisco IOS
10 1 (1.69%) IP Telephony
10 1 (1.69%) SD-WAN
10 1 (1.69%) VoIP
10 1 (1.69%) WAN
Database & Business Intelligence
1 1 (1.69%) Tableau
Development Applications
1 5 (8.47%) JIRA
General
1 21 (35.59%) Social Skills
2 10 (16.95%) Analytical Skills
3 7 (11.86%) Finance
4 4 (6.78%) Inclusion and Diversity
5 2 (3.39%) Legal
5 2 (3.39%) Marketing
6 1 (1.69%) Banking
6 1 (1.69%) Organisational Skills
6 1 (1.69%) Presentation Skills
6 1 (1.69%) Telecoms
Libraries, Frameworks & Software Standards
1 14 (23.73%) 802.1X
2 1 (1.69%) X-Windows
Miscellaneous
1 7 (11.86%) iPhone
1 7 (11.86%) Onboarding
2 5 (8.47%) iPad
3 4 (6.78%) Video Conferencing
4 3 (5.08%) Self-Motivation
5 2 (3.39%) Smartphone
6 1 (1.69%) Data Centre
6 1 (1.69%) Driving Licence
6 1 (1.69%) Enterprise Software
6 1 (1.69%) Replication
Operating Systems
1 31 (52.54%) Windows
2 12 (20.34%) Windows Server
3 10 (16.95%) Windows 10
4 7 (11.86%) Mac OS
5 4 (6.78%) Linux
6 2 (3.39%) Android
6 2 (3.39%) Apple iOS
6 2 (3.39%) Windows Server 2016
6 2 (3.39%) Windows Server 2019
7 1 (1.69%) Unix
Processes & Methodologies
1 24 (40.68%) Customer Service
2 17 (28.81%) Problem-Solving
3 11 (18.64%) Computer Science
4 7 (11.86%) Continuous Improvement
4 7 (11.86%) ITIL
4 7 (11.86%) Mentoring
4 7 (11.86%) Migration
4 7 (11.86%) Service Management
5 6 (10.17%) CRM
5 6 (10.17%) Infrastructure Management
5 6 (10.17%) ITSM
6 5 (8.47%) Cybersecurity
7 4 (6.78%) Change Control
7 4 (6.78%) Data Protection
7 4 (6.78%) Infrastructure as Code
8 3 (5.08%) Asset Management
8 3 (5.08%) B2B
8 3 (5.08%) Security Management
8 3 (5.08%) Stakeholder Management
8 3 (5.08%) Vulnerability Management
Programming Languages
1 16 (27.12%) PowerShell
2 6 (10.17%) Python
3 1 (1.69%) Java
3 1 (1.69%) SQL
Qualifications
1 15 (25.42%) Degree
2 3 (5.08%) AWS Certification
2 3 (5.08%) Azure Certification
3 2 (3.39%) Microsoft Certification
4 1 (1.69%) Computer Science Degree
Quality Assurance & Compliance
1 3 (5.08%) SLA
2 2 (3.39%) Cyber Essentials
2 2 (3.39%) Cyber Essentials PLUS
2 2 (3.39%) ISO 9001
2 2 (3.39%) ISO/IEC 27001
System Software
1 34 (57.63%) Active Directory
2 6 (10.17%) Virtual Desktop
3 4 (6.78%) VMware Infrastructure
4 3 (5.08%) Hyper-V
5 2 (3.39%) Virtual Servers
6 1 (1.69%) Firmware
6 1 (1.69%) Microsoft Virtual Server
6 1 (1.69%) Virtual Machines
6 1 (1.69%) VMware ESXi
6 1 (1.69%) XenApp
Systems Management
1 10 (16.95%) Microsoft Intune
2 4 (6.78%) Terraform
3 3 (5.08%) Single Sign-On
4 1 (1.69%) Kubernetes
4 1 (1.69%) Plesk
4 1 (1.69%) SCCM
Vendors
1 41 (69.49%) Microsoft
2 9 (15.25%) Cisco
3 7 (11.86%) Meraki
4 5 (8.47%) Apple
4 5 (8.47%) Zscaler
5 4 (6.78%) VMware
6 3 (5.08%) Concur
6 3 (5.08%) HubSpot
6 3 (5.08%) SAP
7 2 (3.39%) Citrix
7 2 (3.39%) ConnectWise
7 2 (3.39%) Palo Alto
7 2 (3.39%) ServiceNow
7 2 (3.39%) Sophos
7 2 (3.39%) WatchGuard
8 1 (1.69%) Aruba
8 1 (1.69%) Fortinet
8 1 (1.69%) Google
8 1 (1.69%) Polycom
8 1 (1.69%) Veeam