IT Support Engineer Job Trends in London

IT Support Engineer
England > London

The median IT Support Engineer salary in London is £38,000 per year, according to job vacancies posted during the 6 months leading to 11 January 2026.

The table below compares current salary benchmarking and summary statistics with the previous two years.

6 months to
11 Jan 2026
Same period 2025 Same period 2024
Rank 302 365 341
Rank change year-on-year +63 -24 +159
Permanent jobs requiring an IT Support Engineer 73 56 116
As % of all permanent jobs in London 0.52% 0.36% 0.63%
As % of the Job Titles category 0.58% 0.39% 0.66%
Number of salaries quoted 69 35 109
10th Percentile £28,250 £30,800 £29,750
25th Percentile £30,000 £32,000 £31,250
Median annual salary (50th Percentile) £38,000 £37,500 £35,000
Median % change year-on-year +1.33% +7.14% -
75th Percentile £42,000 £47,500 £38,750
90th Percentile £49,000 £57,500 £47,500
England median annual salary £31,500 £31,375 £32,500
% change year-on-year +0.40% -3.46% +4.84%

All Permanent IT Job Roles
London

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in London with a recognized job title 12,669 14,355 17,481
% of permanent jobs with a recognized job title 91.07% 92.71% 95.21%
Number of salaries quoted 8,394 8,303 14,076
10th Percentile £36,000 £42,500 £41,250
25th Percentile £50,000 £56,000 £55,000
Median annual salary (50th Percentile) £72,500 £75,000 £75,000
Median % change year-on-year -3.33% - +3.45%
75th Percentile £95,000 £96,250 £95,000
90th Percentile £113,750 £120,000 £115,000
England median annual salary £55,000 £60,000 £58,000
% change year-on-year -8.33% +3.45% -5.69%

IT Support Engineer
Job Vacancy Trend in London

Historical trend showing the proportion of permanent IT job postings featuring 'IT Support Engineer' in the job title relative to all permanent IT jobs advertised in London.

IT Support Engineer job vacancy trend in London

IT Support Engineer
Salary Trend in London

Salary distribution trend for IT Support Engineer job vacancies in London.

Salary distribution trend for IT Support Engineer job vacancies in London

IT Support Engineer
Salary Histogram in London

Salary distribution for jobs citing IT Support Engineer in London over the 6 months to 11 January 2026.

Salary histogram for IT Support Engineer in London

IT Support Engineer
Job Locations in London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support Engineer within the London region over the 6 months to 11 January 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Central London +49 24 £37,500 +7.14% 3
South London +44 9 £46,000 +52.07% 2
West London +3 4 £38,000 -
IT Support Engineer
England

IT Support Engineer Skill Set
Top 30 Co-Occurring Skills & Capabilities in London

For the 6 months to 11 January 2026, IT Support Engineer job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads across the London region featuring IT Support Engineer in the job title.

1 62 (84.93%) Windows
2 58 (79.45%) Microsoft
3 53 (72.60%) Microsoft 365
4 35 (47.95%) Active Directory
5 34 (46.58%) Windows Server
6 33 (45.21%) Azure
7 31 (42.47%) Windows 10
8 27 (36.99%) TCP/IP
9 26 (35.62%) DNS
10 25 (34.25%) Firewall
10 25 (34.25%) Microsoft Exchange
10 25 (34.25%) Problem-Solving
10 25 (34.25%) VPN
11 23 (31.51%) DHCP
12 22 (30.14%) Mac OS
13 19 (26.03%) Customer Service
13 19 (26.03%) Microsoft Intune
14 17 (23.29%) Entra ID
15 16 (21.92%) VLAN
15 16 (21.92%) Windows Server 2016
16 15 (20.55%) Google
16 15 (20.55%) Google Workspace
16 15 (20.55%) Hyper-V
16 15 (20.55%) LAN
16 15 (20.55%) Wi-Fi
17 14 (19.18%) AWS
17 14 (19.18%) ITIL
17 14 (19.18%) Windows Server 2019
18 13 (17.81%) Apple
18 13 (17.81%) Cybersecurity

IT Support Engineer Skill Set
Co-Occurring Skills & Capabilities in London by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 25 (34.25%) Microsoft Exchange
2 11 (15.07%) SharePoint
Applications
1 12 (16.44%) Microsoft Office
2 3 (4.11%) CINEMA 4D
3 1 (1.37%) Adobe Creative Suite
Cloud Services
1 53 (72.60%) Microsoft 365
2 33 (45.21%) Azure
3 17 (23.29%) Entra ID
4 15 (20.55%) Google Workspace
5 14 (19.18%) AWS
6 8 (10.96%) OneDrive
7 6 (8.22%) SaaS
8 3 (4.11%) Adobe Creative Cloud
8 3 (4.11%) Power Platform
9 2 (2.74%) Contentstack
9 2 (2.74%) Dynamics 365
10 1 (1.37%) Amazon S3
Communications & Networking
1 27 (36.99%) TCP/IP
2 26 (35.62%) DNS
3 25 (34.25%) Firewall
3 25 (34.25%) VPN
4 23 (31.51%) DHCP
5 16 (21.92%) VLAN
6 15 (20.55%) LAN
6 15 (20.55%) Wi-Fi
7 13 (17.81%) VoIP
7 13 (17.81%) WAN
8 7 (9.59%) Wireless
9 3 (4.11%) NAS
9 3 (4.11%) SAN
10 2 (2.74%) Extranet
10 2 (2.74%) Internet
10 2 (2.74%) Intranet
10 2 (2.74%) IPsec
10 2 (2.74%) SSL
11 1 (1.37%) Remote Desktop
11 1 (1.37%) WebEx
Database & Business Intelligence
1 2 (2.74%) Oracle Database
2 1 (1.37%) MySQL
2 1 (1.37%) Power BI
2 1 (1.37%) SQL Server
General
1 37 (50.68%) Social Skills
2 8 (10.96%) Finance
3 6 (8.22%) Games
3 6 (8.22%) Manufacturing
4 5 (6.85%) Inclusion and Diversity
5 4 (5.48%) Analytical Skills
5 4 (5.48%) Billing
5 4 (5.48%) Legal
5 4 (5.48%) Organisational Skills
6 3 (4.11%) Financial Institution
7 2 (2.74%) Advertising
7 2 (2.74%) Law
7 2 (2.74%) Telecoms
Libraries, Frameworks & Software Standards
1 2 (2.74%) .NET
Miscellaneous
1 7 (9.59%) CCTV
2 6 (8.22%) Fat Client
2 6 (8.22%) Thin Client
3 5 (6.85%) Driving Licence
3 5 (6.85%) iPhone
3 5 (6.85%) Onboarding
4 3 (4.11%) Data Centre
4 3 (4.11%) Virtual Team
5 2 (2.74%) Analytical Mindset
5 2 (2.74%) BYOD
5 2 (2.74%) iPad
5 2 (2.74%) Legacy Systems
5 2 (2.74%) Reinsurance
5 2 (2.74%) Self-Motivation
5 2 (2.74%) Team-Oriented Environment
6 1 (1.37%) Linux Command Line
6 1 (1.37%) Replication
6 1 (1.37%) Video Conferencing
Operating Systems
1 62 (84.93%) Windows
2 34 (46.58%) Windows Server
3 31 (42.47%) Windows 10
4 22 (30.14%) Mac OS
5 16 (21.92%) Windows Server 2016
6 14 (19.18%) Windows Server 2019
7 8 (10.96%) Apple iOS
7 8 (10.96%) Mac OS X
7 8 (10.96%) Windows Server 2012
8 7 (9.59%) Linux
9 6 (8.22%) VMS
10 3 (4.11%) Android
Processes & Methodologies
1 25 (34.25%) Problem-Solving
2 19 (26.03%) Customer Service
3 14 (19.18%) ITIL
4 13 (17.81%) Cybersecurity
5 7 (9.59%) Disaster Recovery
5 7 (9.59%) Incident Response
6 6 (8.22%) Collaborative Working
6 6 (8.22%) Continuous Improvement
6 6 (8.22%) Line Management
6 6 (8.22%) Problem Management
7 5 (6.85%) Break/Fix
8 4 (5.48%) Asset Management
8 4 (5.48%) Customer Requirements
8 4 (5.48%) Hardware Maintenance
8 4 (5.48%) ITSM
8 4 (5.48%) Service Delivery
8 4 (5.48%) Tech Ops
8 4 (5.48%) Time Management
9 3 (4.11%) Mentoring
9 3 (4.11%) Service Management
Programming Languages
1 8 (10.96%) PowerShell
2 2 (2.74%) C#
2 2 (2.74%) Python
3 1 (1.37%) VBA
Qualifications
1 10 (13.70%) Degree
2 6 (8.22%) DBS Check
3 4 (5.48%) A+ Certification
4 2 (2.74%) Azure Certification
4 2 (2.74%) CCNA
4 2 (2.74%) Cisco Certification
4 2 (2.74%) CompTIA Security+
4 2 (2.74%) ITIL Certification
4 2 (2.74%) MCSA
4 2 (2.74%) Microsoft Certification
4 2 (2.74%) Network+ Certification
Quality Assurance & Compliance
1 6 (8.22%) GDPR
1 6 (8.22%) ISO/IEC 27001
1 6 (8.22%) SLA
2 1 (1.37%) Cyber Essentials
2 1 (1.37%) Cyber Essentials PLUS
System Software
1 35 (47.95%) Active Directory
2 15 (20.55%) Hyper-V
3 6 (8.22%) VMware Infrastructure
4 2 (2.74%) BitLocker
Systems Management
1 19 (26.03%) Microsoft Intune
2 8 (10.96%) Active Directory Federation Services
3 5 (6.85%) Autotask
4 4 (5.48%) Jamf Pro
5 3 (4.11%) Kubernetes
6 2 (2.74%) SCCM
6 2 (2.74%) SmoothWall
Vendors
1 58 (79.45%) Microsoft
2 15 (20.55%) Google
3 13 (17.81%) Apple
4 7 (9.59%) VMware
5 6 (8.22%) Acronis
5 6 (8.22%) Datto
6 3 (4.11%) Adobe
7 2 (2.74%) ConnectWise
7 2 (2.74%) iManage
7 2 (2.74%) Okta
7 2 (2.74%) Oracle
7 2 (2.74%) ServiceNow
7 2 (2.74%) Veeam
8 1 (1.37%) HP
8 1 (1.37%) Intapp
8 1 (1.37%) Sophos
8 1 (1.37%) TOWER Software