IT Support Engineer Job Trends in London

IT Support Engineer
England > London

The median IT Support Engineer salary in London is £35,000 per year, according to job vacancies posted during the 6 months leading to 21 July 2026.

The table below compares current salary benchmarking and summary statistics with the previous two years.

6 months to
21 Jul 2026
Same period 2025 Same period 2024
Rank 268 344 405
Rank change year-on-year +76 +61 -42
Permanent jobs requiring an IT Support Engineer 145 56 78
As % of all permanent jobs in London 0.64% 0.45% 0.36%
As % of the Job Titles category 0.69% 0.49% 0.38%
Number of salaries quoted 137 51 71
10th Percentile £29,000 £27,500 £26,250
25th Percentile £31,250 £31,250 £31,250
Median annual salary (50th Percentile) £35,000 £37,500 £34,000
Median % change year-on-year -6.67% +10.29% -2.86%
75th Percentile £42,000 £45,250 £38,125
90th Percentile £56,750 £53,750 £44,000
England median annual salary £33,000 £33,000 £30,000
% change year-on-year - +10.00% -7.69%

All Permanent IT Job Roles
London

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in London with a recognized job title 20,901 11,317 20,478
% of permanent jobs with a recognized job title 92.93% 91.52% 94.44%
Number of salaries quoted 14,431 7,346 14,756
10th Percentile £40,000 £40,000 £37,500
25th Percentile £55,000 £53,750 £50,000
Median annual salary (50th Percentile) £75,000 £72,500 £70,000
Median % change year-on-year +3.45% +3.57% -3.45%
75th Percentile £95,000 £97,500 £95,000
90th Percentile £100,000 £120,000 £116,250
England median annual salary £57,500 £55,000 £55,000
% change year-on-year +4.55% - -8.33%

IT Support Engineer
Job Vacancy Trend in London

Historical trend showing the proportion of permanent IT job postings featuring 'IT Support Engineer' in the job title relative to all permanent IT jobs advertised in London.

IT Support Engineer job vacancy trend in London

IT Support Engineer
Salary Trend in London

Salary distribution trend for IT Support Engineer job vacancies in London.

Salary distribution trend for IT Support Engineer job vacancies in London

IT Support Engineer
Salary Histogram in London

Salary distribution for jobs citing IT Support Engineer in London over the 6 months to 21 July 2026.

Salary histogram for IT Support Engineer in London

IT Support Engineer
Job Locations in London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support Engineer within the London region over the 6 months to 21 July 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Central London +7 29 £34,000 +7.94%
South London +28 19 £35,000 +4.48%
West London - 6 £40,000 -
East London - 1 £35,000 -
North London - 1 £35,000 -
IT Support Engineer
England

IT Support Engineer Skill Set
Top 30 Co-Occurring Skills & Capabilities in London

For the 6 months to 21 July 2026, IT Support Engineer job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads across the London region featuring IT Support Engineer in the job title.

1 122 (84.14%) Microsoft 365
2 119 (82.07%) Microsoft
3 106 (73.10%) Windows
4 78 (53.79%) Active Directory
5 61 (42.07%) Entra ID
6 58 (40.00%) Microsoft Exchange
7 50 (34.48%) Problem-Solving
8 48 (33.10%) Azure
9 45 (31.03%) Windows Server
10 42 (28.97%) Mac OS
11 38 (26.21%) SharePoint
12 35 (24.14%) Microsoft Intune
13 32 (22.07%) Firewall
13 32 (22.07%) Microsoft Office
14 29 (20.00%) Customer Service
15 27 (18.62%) Degree
15 27 (18.62%) ITIL
16 26 (17.93%) DNS
16 26 (17.93%) Service Delivery
17 25 (17.24%) Wi-Fi
18 23 (15.86%) DHCP
18 23 (15.86%) Hyper-V
18 23 (15.86%) SaaS
19 22 (15.17%) LAN
19 22 (15.17%) WAN
20 21 (14.48%) Microsoft Certification
21 19 (13.10%) Autotask
21 19 (13.10%) Google
21 19 (13.10%) Google Workspace
21 19 (13.10%) TCP/IP

IT Support Engineer Skill Set
Co-Occurring Skills & Capabilities in London by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 58 (40.00%) Microsoft Exchange
2 38 (26.21%) SharePoint
3 4 (2.76%) Exchange Server 2007
3 4 (2.76%) Exchange Server 2010
3 4 (2.76%) Exchange Server 2013
4 3 (2.07%) IIS
Applications
1 32 (22.07%) Microsoft Office
2 4 (2.76%) Microsoft Excel
2 4 (2.76%) Microsoft PowerPoint
Cloud Services
1 122 (84.14%) Microsoft 365
2 61 (42.07%) Entra ID
3 48 (33.10%) Azure
4 23 (15.86%) SaaS
5 19 (13.10%) Google Workspace
6 11 (7.59%) AWS
7 9 (6.21%) OneDrive
8 4 (2.76%) Cloud Computing
9 3 (2.07%) Cloudflare
10 1 (0.69%) Dynamics 365
10 1 (0.69%) IaaS
10 1 (0.69%) Mimecast
Communications & Networking
1 32 (22.07%) Firewall
2 26 (17.93%) DNS
3 25 (17.24%) Wi-Fi
4 23 (15.86%) DHCP
5 22 (15.17%) LAN
5 22 (15.17%) WAN
6 19 (13.10%) TCP/IP
7 11 (7.59%) VLAN
7 11 (7.59%) VoIP
8 6 (4.14%) VPN
9 5 (3.45%) Wireless
10 2 (1.38%) Cisco IOS
11 1 (0.69%) Internet
11 1 (0.69%) IPsec
11 1 (0.69%) RFID
11 1 (0.69%) SAN
11 1 (0.69%) SSL
Database & Business Intelligence
1 2 (1.38%) SQL Server
Development Applications
1 2 (1.38%) JIRA
General
1 78 (53.79%) Social Skills
2 13 (8.97%) Finance
3 11 (7.59%) Organisational Skills
4 9 (6.21%) Law
5 7 (4.83%) Inclusion and Diversity
5 7 (4.83%) Legal
6 5 (3.45%) Advertising
7 4 (2.76%) Financial Institution
7 4 (2.76%) Games
7 4 (2.76%) Retail
8 2 (1.38%) Analytical Skills
8 2 (1.38%) Police
9 1 (0.69%) Japanese Language
Libraries, Frameworks & Software Standards
1 2 (1.38%) CSS
1 2 (1.38%) EDI
1 2 (1.38%) HTML
2 1 (0.69%) Web Services
Miscellaneous
1 14 (9.66%) Onboarding
2 11 (7.59%) Video Conferencing
3 4 (2.76%) Educational Technology
3 4 (2.76%) Self-Motivation
4 3 (2.07%) Clustering
4 3 (2.07%) iPad
4 3 (2.07%) iPhone
5 2 (1.38%) Analytical Mindset
5 2 (1.38%) Social Media
6 1 (0.69%) Driving Licence
6 1 (0.69%) Fat Client
6 1 (0.69%) Hedge funds
6 1 (0.69%) Mobile Computing
6 1 (0.69%) Reinsurance
6 1 (0.69%) Thin Client
Operating Systems
1 106 (73.10%) Windows
2 45 (31.03%) Windows Server
3 42 (28.97%) Mac OS
4 17 (11.72%) Linux
4 17 (11.72%) Windows Server 2016
4 17 (11.72%) Windows Server 2019
5 16 (11.03%) Windows 10
6 10 (6.90%) Windows Server 2012
7 6 (4.14%) Apple iOS
8 5 (3.45%) Mac OS X
9 4 (2.76%) Windows Server 2008
10 3 (2.07%) Android
Processes & Methodologies
1 50 (34.48%) Problem-Solving
2 29 (20.00%) Customer Service
3 27 (18.62%) ITIL
4 26 (17.93%) Service Delivery
5 15 (10.34%) ITSM
6 14 (9.66%) Continuous Improvement
7 13 (8.97%) Computer Science
7 13 (8.97%) Cybersecurity
8 11 (7.59%) Project Delivery
9 10 (6.90%) Change Management
9 10 (6.90%) Email Migration
9 10 (6.90%) Remote Monitoring and Management
9 10 (6.90%) Server Management
10 9 (6.21%) Identity Management
11 8 (5.52%) Collaborative Culture
11 8 (5.52%) Disaster Recovery
11 8 (5.52%) Incident Response
12 7 (4.83%) Infrastructure as Code
12 7 (4.83%) Kalman Filter
13 6 (4.14%) Asset Management
Programming Languages
1 8 (5.52%) PowerShell
2 3 (2.07%) C#
2 3 (2.07%) SQL
3 1 (0.69%) Python
Qualifications
1 27 (18.62%) Degree
2 21 (14.48%) Microsoft Certification
3 14 (9.66%) DBS Check
4 10 (6.90%) A+ Certification
5 3 (2.07%) Azure Certification
5 3 (2.07%) CCNA
5 3 (2.07%) Cisco Certification
6 2 (1.38%) SC Cleared
6 2 (1.38%) Security Cleared
7 1 (0.69%) AWS Certification
Quality Assurance & Compliance
1 16 (11.03%) SLA
2 2 (1.38%) Cyber Essentials
2 2 (1.38%) GDPR
System Software
1 78 (53.79%) Active Directory
2 23 (15.86%) Hyper-V
3 18 (12.41%) VMware Infrastructure
4 5 (3.45%) Virtual Desktop
5 1 (0.69%) Terminal Services
5 1 (0.69%) XenApp
Systems Management
1 35 (24.14%) Microsoft Intune
2 19 (13.10%) Autotask
3 13 (8.97%) Jamf Pro
4 7 (4.83%) SCCM
5 6 (4.14%) Active Directory Federation Services
6 4 (2.76%) WSUS
7 3 (2.07%) Failover Clustering
8 1 (0.69%) Single Sign-On
Vendors
1 119 (82.07%) Microsoft
2 19 (13.10%) Google
2 19 (13.10%) VMware
3 16 (11.03%) Cisco
4 14 (9.66%) HP
4 14 (9.66%) Meraki
5 11 (7.59%) Datto
5 11 (7.59%) Ubiquiti
6 10 (6.90%) Aruba
6 10 (6.90%) SonicWALL
7 7 (4.83%) Apple
8 4 (2.76%) ConnectWise
8 4 (2.76%) Dell
9 3 (2.07%) Citrix
10 2 (1.38%) ServiceNow
11 1 (0.69%) Acronis
11 1 (0.69%) Bloomberg
11 1 (0.69%) EMC
11 1 (0.69%) Okta
11 1 (0.69%) Reuters