IT Support Engineer Job Trends in London

IT Support Engineer
England > London

The median IT Support Engineer salary in London is £37,875 per year, according to job vacancies posted during the 6 months leading to 11 November 2025.

The table below compares current salary benchmarking and summary statistics with the previous two years.

6 months to
11 Nov 2025
Same period 2024 Same period 2023
Rank 332 380 335
Rank change year-on-year +48 -45 +213
Permanent jobs requiring an IT Support Engineer 55 59 133
As % of all permanent jobs in London 0.44% 0.34% 0.69%
As % of the Job Titles category 0.48% 0.36% 0.72%
Number of salaries quoted 50 46 128
10th Percentile £28,075 £31,250 £26,250
25th Percentile £30,000 £31,438 £31,250
Median annual salary (50th Percentile) £37,875 £36,500 £35,000
Median % change year-on-year +3.77% +4.29% -
75th Percentile £41,000 £46,875 £39,063
90th Percentile £49,000 £57,500 £43,750
England median annual salary £32,000 £31,500 £32,500
% change year-on-year +1.59% -3.08% +3.17%

All Permanent IT Job Vacancies
London

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in London with a recognized job title 11,433 16,302 18,428
% of permanent jobs with a recognized job title 90.93% 94.88% 95.19%
Number of salaries quoted 7,342 9,929 15,009
10th Percentile £36,250 £41,000 £41,250
25th Percentile £50,000 £53,750 £55,000
Median annual salary (50th Percentile) £72,000 £75,000 £75,000
Median % change year-on-year -4.00% - +3.45%
75th Percentile £95,000 £95,000 £95,000
90th Percentile £120,000 £118,750 £115,000
England median annual salary £52,500 £57,500 £60,000
% change year-on-year -8.70% -4.17% -

IT Support Engineer
Job Vacancy Trend in London

Historical trend showing the proportion of permanent IT job postings featuring 'IT Support Engineer' in the job title relative to all permanent IT jobs advertised in London.

IT Support Engineer job vacancy trend in London

IT Support Engineer
Salary Trend in London

Salary distribution trend for IT Support Engineer job vacancies in London.

Salary distribution trend for IT Support Engineer job vacancies in London

IT Support Engineer
Salary Histogram in London

Salary distribution for jobs citing IT Support Engineer in London over the 6 months to 11 November 2025.

Salary histogram for IT Support Engineer in London

IT Support Engineer
Job Locations in London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support Engineer within the London region over the 6 months to 11 November 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Central London +48 15 £33,250 -0.75% 15
South London +31 9 £46,000 +61.40% 2
West London -1 4 £38,000 +72.73% 3
IT Support Engineer
England

IT Support Engineer Skill Set
Top 30 Co-Occurring Skills & Capabilities in London

For the 6 months to 11 November 2025, IT Support Engineer job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads across the London region featuring IT Support Engineer in the job title.

1 45 (81.82%) Microsoft
2 43 (78.18%) Windows
3 36 (65.45%) Microsoft 365
4 28 (50.91%) Active Directory
5 27 (49.09%) Azure
6 23 (41.82%) Windows Server
7 21 (38.18%) TCP/IP
8 20 (36.36%) DNS
8 20 (36.36%) Problem-Solving
8 20 (36.36%) VPN
9 19 (34.55%) Firewall
9 19 (34.55%) Microsoft Exchange
10 18 (32.73%) Microsoft Intune
11 17 (30.91%) DHCP
12 16 (29.09%) Entra ID
12 16 (29.09%) Windows 10
13 15 (27.27%) Mac OS
14 13 (23.64%) VLAN
15 11 (20.00%) Customer Service
15 11 (20.00%) Cybersecurity
16 10 (18.18%) Wi-Fi
17 9 (16.36%) AWS
17 9 (16.36%) Hyper-V
17 9 (16.36%) Windows Server 2016
18 8 (14.55%) Apple iOS
18 8 (14.55%) Degree
18 8 (14.55%) Google
18 8 (14.55%) Google Workspace
18 8 (14.55%) Mac OS X
19 7 (12.73%) Disaster Recovery

IT Support Engineer Skill Set
Co-Occurring Skills & Capabilities in London by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 19 (34.55%) Microsoft Exchange
2 7 (12.73%) SharePoint
Applications
1 4 (7.27%) Microsoft Office
2 3 (5.45%) CINEMA 4D
3 1 (1.82%) Adobe Creative Suite
3 1 (1.82%) Microsoft Excel
3 1 (1.82%) Microsoft PowerPoint
Cloud Services
1 36 (65.45%) Microsoft 365
2 27 (49.09%) Azure
3 16 (29.09%) Entra ID
4 9 (16.36%) AWS
5 8 (14.55%) Google Workspace
6 6 (10.91%) SaaS
7 4 (7.27%) OneDrive
8 3 (5.45%) Adobe Creative Cloud
8 3 (5.45%) Power Platform
9 2 (3.64%) Contentstack
9 2 (3.64%) Dynamics 365
10 1 (1.82%) Mimecast
10 1 (1.82%) Slack
Communications & Networking
1 21 (38.18%) TCP/IP
2 20 (36.36%) DNS
2 20 (36.36%) VPN
3 19 (34.55%) Firewall
4 17 (30.91%) DHCP
5 13 (23.64%) VLAN
6 10 (18.18%) Wi-Fi
7 7 (12.73%) LAN
7 7 (12.73%) VoIP
7 7 (12.73%) Wireless
8 5 (9.09%) WAN
9 3 (5.45%) NAS
9 3 (5.45%) SAN
10 2 (3.64%) Extranet
10 2 (3.64%) Internet
10 2 (3.64%) Intranet
10 2 (3.64%) IPsec
10 2 (3.64%) SSL
11 1 (1.82%) PBX
11 1 (1.82%) Structured Cabling
Database & Business Intelligence
1 2 (3.64%) Oracle Database
2 1 (1.82%) MySQL
2 1 (1.82%) Power BI
2 1 (1.82%) SQL Server
General
1 31 (56.36%) Social Skills
2 6 (10.91%) Finance
2 6 (10.91%) Manufacturing
3 4 (7.27%) Billing
3 4 (7.27%) Inclusion and Diversity
4 3 (5.45%) Financial Institution
4 3 (5.45%) Organisational Skills
5 2 (3.64%) Advertising
5 2 (3.64%) Games
6 1 (1.82%) Analytical Skills
6 1 (1.82%) Banking
6 1 (1.82%) Law
6 1 (1.82%) Legal
Libraries, Frameworks & Software Standards
1 2 (3.64%) .NET
Miscellaneous
1 8 (14.55%) iPhone
2 7 (12.73%) CCTV
3 5 (9.09%) Driving Licence
4 4 (7.27%) Data Centre
4 4 (7.27%) Onboarding
4 4 (7.27%) Self-Motivation
5 3 (5.45%) iPad
6 2 (3.64%) BYOD
6 2 (3.64%) Fat Client
6 2 (3.64%) Legacy Systems
6 2 (3.64%) Team-Oriented Environment
6 2 (3.64%) Thin Client
7 1 (1.82%) Video Conferencing
7 1 (1.82%) Virtual Team
Operating Systems
1 43 (78.18%) Windows
2 23 (41.82%) Windows Server
3 16 (29.09%) Windows 10
4 15 (27.27%) Mac OS
5 9 (16.36%) Windows Server 2016
6 8 (14.55%) Apple iOS
6 8 (14.55%) Mac OS X
7 7 (12.73%) Windows Server 2019
8 6 (10.91%) Linux
8 6 (10.91%) VMS
9 3 (5.45%) Android
9 3 (5.45%) Windows Server 2012
Processes & Methodologies
1 20 (36.36%) Problem-Solving
2 11 (20.00%) Customer Service
2 11 (20.00%) Cybersecurity
3 7 (12.73%) Disaster Recovery
3 7 (12.73%) ITIL
4 6 (10.91%) Continuous Improvement
4 6 (10.91%) Incident Response
5 5 (9.09%) Collaborative Working
5 5 (9.09%) ITSM
6 4 (7.27%) Customer Requirements
6 4 (7.27%) Hardware Maintenance
6 4 (7.27%) Service Delivery
6 4 (7.27%) Service Management
6 4 (7.27%) Tech Ops
7 3 (5.45%) Asset Management
7 3 (5.45%) Break/Fix
7 3 (5.45%) Inventory Management
7 3 (5.45%) Mentoring
7 3 (5.45%) Post-Production
8 2 (3.64%) Workflow Management
Programming Languages
1 6 (10.91%) PowerShell
2 2 (3.64%) C#
2 2 (3.64%) Python
3 1 (1.82%) VBA
Qualifications
1 8 (14.55%) Degree
2 3 (5.45%) DBS Check
3 2 (3.64%) Azure Certification
3 2 (3.64%) ITIL Certification
4 1 (1.82%) A+ Certification
4 1 (1.82%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 6 (10.91%) GDPR
1 6 (10.91%) ISO/IEC 27001
2 2 (3.64%) SLA
3 1 (1.82%) Cyber Essentials
3 1 (1.82%) Cyber Essentials PLUS
System Software
1 28 (50.91%) Active Directory
2 9 (16.36%) Hyper-V
3 5 (9.09%) VMware Infrastructure
4 2 (3.64%) BitLocker
5 1 (1.82%) Virtual Servers
5 1 (1.82%) XenApp
Systems Management
1 18 (32.73%) Microsoft Intune
2 5 (9.09%) Autotask
3 4 (7.27%) Jamf Pro
3 4 (7.27%) Kubernetes
4 3 (5.45%) Active Directory Federation Services
5 2 (3.64%) SCCM
5 2 (3.64%) SmoothWall
6 1 (1.82%) Plesk
Vendors
1 45 (81.82%) Microsoft
2 8 (14.55%) Google
3 6 (10.91%) Apple
4 5 (9.09%) VMware
5 3 (5.45%) Adobe
6 2 (3.64%) Acronis
6 2 (3.64%) Datto
6 2 (3.64%) Oracle
6 2 (3.64%) ServiceNow
7 1 (1.82%) Cisco
7 1 (1.82%) Citrix
7 1 (1.82%) ConnectWise
7 1 (1.82%) HP
7 1 (1.82%) iManage
7 1 (1.82%) Intapp
7 1 (1.82%) Palo Alto
7 1 (1.82%) Polycom
7 1 (1.82%) Rackspace
7 1 (1.82%) TOWER Software
7 1 (1.82%) Zscaler