Period
to 18 September 2020

The median annual salary for an IT Support Engineer was £35,000 in advertised job vacancies in London during the 6 months to 18 September 2020.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

IT Support Engineer
England > London
6 months to
18 Sep 2020
Same period 2019 Same period 2018
Rank 427 474 521
Rank change year-on-year +47 +47 +72
Permanent jobs requiring an IT Support Engineer 51 271 316
As % of all permanent jobs advertised in London 0.24% 0.48% 0.46%
As % of the Job Titles category 0.26% 0.51% 0.48%
Number of salaries quoted 55 243 298
Median annual salary £35,000 £30,000 £30,000
Median salary % change year-on-year +16.67% - -6.25%
10th Percentile £27,250 £24,250 £22,750
90th Percentile £58,750 £40,250 £45,000
England median annual salary £30,000 £28,500 £28,000
% change year-on-year +5.26% +1.79% +1.82%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
London
Permanent vacancies in London with a recognized job title 19,447 53,347 65,735
% of permanent IT jobs with a recognized job title 93.38% 95.26% 95.41%
Number of salaries quoted 16,046 43,444 53,524
Median annual salary £70,000 £62,500 £60,000
Median salary % change year-on-year +12.00% +4.17% -
10th Percentile £41,981 £35,000 £33,250
90th Percentile £105,000 £97,500 £93,500
England median annual salary £55,000 £51,147 £50,000
% change year-on-year +7.53% +2.29% +4.17%

IT Support Engineer
Job Vacancy Trend in London

Job postings that featured IT Support Engineer in the job title as a proportion of all IT jobs advertised in London.

Job vacancy trend for IT Support Engineer in London

IT Support Engineer
Salary Trend in London

3-month moving average salary quoted in jobs citing IT Support Engineer in London.

Salary trend for IT Support Engineer in London

IT Support Engineer
Salary Histogram in London

Salary distribution for jobs citing IT Support Engineer in London over the 6 months to 18 September 2020.

Salary histogram for IT Support Engineer in London

IT Support Engineer
Job Locations in London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support Engineer within the London region over the 6 months to 18 September 2020. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Central London +74 11 £29,000 -3.33% 3
West London +64 5 £29,500 -14.49% 5
South London +44 5 £52,500 +90.91%
East London +21 1 £48,000 +106.45% 2
IT Support Engineer
England

IT Support Engineer Skill Set
Top 30 Co-occurring IT Skills in London

For the 6 months to 18 September 2020, IT Support Engineer job roles required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the London region featuring IT Support Engineer in the job title.

1 45 (88.24%) Windows
2 34 (66.67%) Active Directory
3 33 (64.71%) Office 365
4 22 (43.14%) Microsoft
5 20 (39.22%) Windows Server
6 19 (37.25%) Azure
7 17 (33.33%) Windows 10
8 13 (25.49%) Windows 7
8 13 (25.49%) Finance
8 13 (25.49%) VMware
8 13 (25.49%) PowerShell
9 11 (21.57%) Cisco
10 9 (17.65%) MS Exchange
10 9 (17.65%) LAN
10 9 (17.65%) Windows Server 2016
11 8 (15.69%) WAN
11 8 (15.69%) TCP/IP
11 8 (15.69%) Apple
12 7 (13.73%) VMware Infrastructure
12 7 (13.73%) SCCM
12 7 (13.73%) DNS
12 7 (13.73%) SLA
12 7 (13.73%) ITIL
12 7 (13.73%) AWS
12 7 (13.73%) Data Centre
13 6 (11.76%) Hyper-V
13 6 (11.76%) SQL
13 6 (11.76%) Citrix
14 5 (9.80%) Microsoft Certification
14 5 (9.80%) Linux

IT Support Engineer Skill Set
Co-occurring IT Skills in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 9 (17.65%) MS Exchange
2 5 (9.80%) SharePoint
3 4 (7.84%) Exchange Server 2010
4 3 (5.88%) Blackberry Enterprise Server
4 3 (5.88%) Exchange Server 2007
4 3 (5.88%) Exchange Server 2013
5 1 (1.96%) Confluence
5 1 (1.96%) IIS
Applications
1 4 (7.84%) Microsoft Office
2 3 (5.88%) Microsoft Excel
2 3 (5.88%) Microsoft PowerPoint
Cloud Services
1 33 (64.71%) Office 365
2 19 (37.25%) Azure
3 7 (13.73%) AWS
4 5 (9.80%) Azure Active Directory
4 5 (9.80%) SaaS
5 4 (7.84%) IaaS
5 4 (7.84%) PaaS
6 2 (3.92%) G Suite
6 2 (3.92%) OneDrive
7 1 (1.96%) Cloud Computing
7 1 (1.96%) Dropbox
7 1 (1.96%) Slack
Communications & Networking
1 9 (17.65%) LAN
2 8 (15.69%) TCP/IP
2 8 (15.69%) WAN
3 7 (13.73%) DNS
4 5 (9.80%) DHCP
4 5 (9.80%) VPN
5 4 (7.84%) Firewall
5 4 (7.84%) Internet
6 3 (5.88%) NetScaler
6 3 (5.88%) Network Security
6 3 (5.88%) Wi-Fi
7 2 (3.92%) VoIP
8 1 (1.96%) Cisco IOS
8 1 (1.96%) Intrusion Detection
8 1 (1.96%) Remote Desktop
8 1 (1.96%) Skype
8 1 (1.96%) Wireless
Database & Business Intelligence
1 2 (3.92%) SQL Server
2 1 (1.96%) SQL Server 2008
2 1 (1.96%) SQL Server 2012
Development Applications
1 3 (5.88%) JIRA
General
1 13 (25.49%) Finance
2 2 (3.92%) Advertising
3 1 (1.96%) Front Office
3 1 (1.96%) Law
3 1 (1.96%) Legal
3 1 (1.96%) Manufacturing
3 1 (1.96%) Telecoms
Libraries, Frameworks & Software Standards
1 1 (1.96%) Elastic Stack
1 1 (1.96%) Web Services
Miscellaneous
1 7 (13.73%) Data Centre
2 3 (5.88%) Blackberry
3 2 (3.92%) Client/Server
4 1 (1.96%) Analytical Mindset
4 1 (1.96%) Analytical Skills
4 1 (1.96%) Bitcoin
4 1 (1.96%) Fat Client
4 1 (1.96%) Hedge funds
4 1 (1.96%) iPad
4 1 (1.96%) iPhone
4 1 (1.96%) Management Information System
4 1 (1.96%) Public Cloud
4 1 (1.96%) Self-Motivation
4 1 (1.96%) Thin Client
4 1 (1.96%) User Experience
4 1 (1.96%) Video Conferencing
Operating Systems
1 45 (88.24%) Windows
2 20 (39.22%) Windows Server
3 17 (33.33%) Windows 10
4 13 (25.49%) Windows 7
5 9 (17.65%) Windows Server 2016
6 5 (9.80%) Linux
7 4 (7.84%) Unix
8 3 (5.88%) Apple iOS
8 3 (5.88%) Windows Server 2008
8 3 (5.88%) Windows Server 2012
9 2 (3.92%) Mac OS
9 2 (3.92%) Windows 8
10 1 (1.96%) Android
10 1 (1.96%) Mac OS X
10 1 (1.96%) Oracle Linux
10 1 (1.96%) Red Hat Enterprise Linux
10 1 (1.96%) Windows Server 2019
Processes & Methodologies
1 7 (13.73%) ITIL
2 5 (9.80%) Service Delivery
2 5 (9.80%) Task Automation
2 5 (9.80%) Tech Ops
3 4 (7.84%) DevOps
3 4 (7.84%) Fintech
4 3 (5.88%) Business Continuity
4 3 (5.88%) Data Protection
4 3 (5.88%) Data Security
4 3 (5.88%) Incident Management
4 3 (5.88%) ITIL V3
4 3 (5.88%) Mentoring
4 3 (5.88%) Mobile Device Management
4 3 (5.88%) Problem-Solving
4 3 (5.88%) Technical Leadership
5 2 (3.92%) Change Management
5 2 (3.92%) Chat Support
5 2 (3.92%) Configuration Management
5 2 (3.92%) Disaster Recovery
5 2 (3.92%) Personalization
Programming Languages
1 13 (25.49%) PowerShell
2 6 (11.76%) SQL
3 1 (1.96%) Bash Shell
3 1 (1.96%) Python
Qualifications
1 5 (9.80%) MCSA
1 5 (9.80%) Microsoft Certification
2 3 (5.88%) Cisco Certification
2 3 (5.88%) ITIL Certification
2 3 (5.88%) MCDST
2 3 (5.88%) MCITP
2 3 (5.88%) MCP
3 2 (3.92%) CCNA
3 2 (3.92%) Degree
3 2 (3.92%) VMware Certified Professional (VCP)
4 1 (1.96%) A+ Certification
4 1 (1.96%) CCA
4 1 (1.96%) Citrix Certification
4 1 (1.96%) Computer Science Degree
4 1 (1.96%) PhD
4 1 (1.96%) SC Cleared
4 1 (1.96%) Security Cleared
Quality Assurance & Compliance
1 7 (13.73%) SLA
2 1 (1.96%) GDPR
2 1 (1.96%) ISO/IEC 27001
System Software
1 34 (66.67%) Active Directory
2 7 (13.73%) VMware Infrastructure
3 6 (11.76%) Hyper-V
4 4 (7.84%) XenApp
4 4 (7.84%) XenDesktop
5 3 (5.88%) Citrix Hypervisor
5 3 (5.88%) vSphere
6 1 (1.96%) Docker
6 1 (1.96%) Microsoft App-V
6 1 (1.96%) Terminal Server
6 1 (1.96%) VMware ESXi
Systems Management
1 7 (13.73%) SCCM
2 3 (5.88%) Cisco CUCM
2 3 (5.88%) ServiceCenter
3 2 (3.92%) Microsoft Intune
3 2 (3.92%) XenMobile
4 1 (1.96%) Jamf Pro
4 1 (1.96%) Kubernetes
4 1 (1.96%) SCOM
Vendors
1 22 (43.14%) Microsoft
2 13 (25.49%) VMware
3 11 (21.57%) Cisco
4 8 (15.69%) Apple
5 6 (11.76%) Citrix
6 4 (7.84%) Bloomberg
6 4 (7.84%) Dell
6 4 (7.84%) HP
7 3 (5.88%) Remedy
7 3 (5.88%) Reuters
8 2 (3.92%) Avaya
9 1 (1.96%) EMC
9 1 (1.96%) Meraki
9 1 (1.96%) Nimble Storage
9 1 (1.96%) Oracle
9 1 (1.96%) Palo Alto
9 1 (1.96%) Red Hat
9 1 (1.96%) Salesforce.com
9 1 (1.96%) Sophos