IT Support Engineer Job Trends in London

IT Support Engineer
England > London

The median IT Support Engineer salary in London is £37,500 per year, according to job vacancies posted during the 6 months leading to 15 March 2026.

The table below compares current salary benchmarking and summary statistics with the previous two years.

6 months to
15 Mar 2026
Same period 2025 Same period 2024
Rank 276 337 363
Rank change year-on-year +61 +26 +85
Permanent jobs requiring an IT Support Engineer 124 72 128
As % of all permanent jobs in London 0.73% 0.53% 0.59%
As % of the Job Titles category 0.80% 0.58% 0.62%
Number of salaries quoted 111 49 112
10th Percentile £28,250 £27,500 £26,825
25th Percentile £31,250 £30,750 £31,875
Median annual salary (50th Percentile) £37,500 £35,000 £35,000
Median % change year-on-year +7.14% - -4.11%
75th Percentile £42,000 £52,500 £38,063
90th Percentile £47,500 £55,750 £47,150
England median annual salary £32,000 £30,000 £30,000
% change year-on-year +6.67% - -7.69%

All Permanent IT Job Roles
London

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in London with a recognized job title 15,563 12,392 20,580
% of permanent jobs with a recognized job title 91.61% 90.94% 94.14%
Number of salaries quoted 10,397 7,645 16,360
10th Percentile £36,750 £42,000 £40,000
25th Percentile £51,250 £56,250 £52,500
Median annual salary (50th Percentile) £74,600 £75,000 £72,000
Median % change year-on-year -0.53% +4.17% -2.04%
75th Percentile £95,000 £97,500 £95,000
90th Percentile £108,750 £121,250 £115,000
England median annual salary £55,000 £60,000 £55,000
% change year-on-year -8.33% +9.09% -9.84%

IT Support Engineer
Job Vacancy Trend in London

Historical trend showing the proportion of permanent IT job postings featuring 'IT Support Engineer' in the job title relative to all permanent IT jobs advertised in London.

IT Support Engineer job vacancy trend in London

IT Support Engineer
Salary Trend in London

Salary distribution trend for IT Support Engineer job vacancies in London.

Salary distribution trend for IT Support Engineer job vacancies in London

IT Support Engineer
Salary Histogram in London

Salary distribution for jobs citing IT Support Engineer in London over the 6 months to 15 March 2026.

Salary histogram for IT Support Engineer in London

IT Support Engineer
Job Locations in London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support Engineer within the London region over the 6 months to 15 March 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Central London +34 45 £32,500 - 1
West London -3 13 £39,000 -
South London +39 7 £37,500 +17.19% 2
East London - 1 - - 1
IT Support Engineer
England

IT Support Engineer Skill Set
Top 30 Co-Occurring Skills & Capabilities in London

For the 6 months to 15 March 2026, IT Support Engineer job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads across the London region featuring IT Support Engineer in the job title.

1 96 (77.42%) Windows
2 87 (70.16%) Microsoft 365
3 84 (67.74%) Microsoft
4 63 (50.81%) Active Directory
5 51 (41.13%) Windows Server
6 45 (36.29%) Azure
7 44 (35.48%) Windows 10
8 41 (33.06%) Microsoft Exchange
8 41 (33.06%) Problem-Solving
9 33 (26.61%) DNS
10 32 (25.81%) Microsoft Office
11 31 (25.00%) DHCP
12 30 (24.19%) TCP/IP
13 29 (23.39%) Hyper-V
13 29 (23.39%) ITIL
14 27 (21.77%) LAN
15 26 (20.97%) Mac OS
15 26 (20.97%) Windows Server 2016
16 25 (20.16%) Customer Service
16 25 (20.16%) Firewall
16 25 (20.16%) WAN
16 25 (20.16%) Windows Server 2019
17 23 (18.55%) Google
17 23 (18.55%) Google Workspace
17 23 (18.55%) Microsoft Intune
17 23 (18.55%) VoIP
18 22 (17.74%) Entra ID
19 21 (16.94%) Wi-Fi
20 20 (16.13%) AWS
20 20 (16.13%) Degree

IT Support Engineer Skill Set
Co-Occurring Skills & Capabilities in London by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 41 (33.06%) Microsoft Exchange
2 15 (12.10%) SharePoint
3 1 (0.81%) Exchange Server 2007
3 1 (0.81%) Exchange Server 2010
3 1 (0.81%) Exchange Server 2013
Applications
1 32 (25.81%) Microsoft Office
Cloud Services
1 87 (70.16%) Microsoft 365
2 45 (36.29%) Azure
3 23 (18.55%) Google Workspace
4 22 (17.74%) Entra ID
5 20 (16.13%) AWS
6 11 (8.87%) OneDrive
6 11 (8.87%) SaaS
7 2 (1.61%) Contentstack
8 1 (0.81%) Amazon S3
8 1 (0.81%) Cloud Computing
8 1 (0.81%) IaaS
Communications & Networking
1 33 (26.61%) DNS
2 31 (25.00%) DHCP
3 30 (24.19%) TCP/IP
4 27 (21.77%) LAN
5 25 (20.16%) Firewall
5 25 (20.16%) WAN
6 23 (18.55%) VoIP
7 21 (16.94%) Wi-Fi
8 19 (15.32%) VPN
9 13 (10.48%) VLAN
10 6 (4.84%) Wireless
11 3 (2.42%) Internet
12 2 (1.61%) Extranet
12 2 (1.61%) Intranet
12 2 (1.61%) IPsec
12 2 (1.61%) SSL
Database & Business Intelligence
1 2 (1.61%) Oracle Database
General
1 48 (38.71%) Social Skills
2 14 (11.29%) Finance
3 11 (8.87%) Multimedia
4 10 (8.06%) Legal
5 9 (7.26%) Games
6 8 (6.45%) Inclusion and Diversity
6 8 (6.45%) Law
7 5 (4.03%) Analytical Skills
8 4 (3.23%) Billing
8 4 (3.23%) Financial Institution
8 4 (3.23%) Organisational Skills
9 3 (2.42%) Advertising
9 3 (2.42%) Telecoms
10 1 (0.81%) Retail
Miscellaneous
1 16 (12.90%) Driving Licence
2 9 (7.26%) Fat Client
2 9 (7.26%) Thin Client
3 5 (4.03%) Onboarding
3 5 (4.03%) Reinsurance
4 4 (3.23%) CCTV
4 4 (3.23%) iPhone
5 3 (2.42%) Analytical Mindset
6 2 (1.61%) Data Centre
6 2 (1.61%) iPad
6 2 (1.61%) Legacy Systems
6 2 (1.61%) Social Media
6 2 (1.61%) Team-Oriented Environment
6 2 (1.61%) Virtual Team
7 1 (0.81%) Hedge funds
7 1 (0.81%) Linux Command Line
7 1 (0.81%) Replication
7 1 (0.81%) Self-Motivation
Operating Systems
1 96 (77.42%) Windows
2 51 (41.13%) Windows Server
3 44 (35.48%) Windows 10
4 26 (20.97%) Mac OS
4 26 (20.97%) Windows Server 2016
5 25 (20.16%) Windows Server 2019
6 16 (12.90%) Windows Server 2012
7 13 (10.48%) Mac OS X
8 9 (7.26%) Linux
9 7 (5.65%) Apple iOS
10 1 (0.81%) Windows Server 2008
Processes & Methodologies
1 41 (33.06%) Problem-Solving
2 29 (23.39%) ITIL
3 25 (20.16%) Customer Service
4 14 (11.29%) Mentoring
5 11 (8.87%) ITSM
6 9 (7.26%) Line Management
6 9 (7.26%) Problem Management
7 8 (6.45%) Asset Management
7 8 (6.45%) Continuous Improvement
8 7 (5.65%) Change Management
9 6 (4.84%) Computer Science
10 5 (4.03%) Insurtech
10 5 (4.03%) Process Improvement
11 4 (3.23%) Break/Fix
11 4 (3.23%) Collaborative Working
11 4 (3.23%) Customer Requirements
11 4 (3.23%) Cybersecurity
11 4 (3.23%) Hardware Maintenance
11 4 (3.23%) Infrastructure as Code
11 4 (3.23%) Stakeholder Engagement
Programming Languages
1 7 (5.65%) PowerShell
Qualifications
1 20 (16.13%) Degree
2 13 (10.48%) Microsoft Certification
3 9 (7.26%) DBS Check
4 7 (5.65%) A+ Certification
5 5 (4.03%) CCNA
5 5 (4.03%) Cisco Certification
6 2 (1.61%) CompTIA Security+
6 2 (1.61%) MCSA
6 2 (1.61%) Network+ Certification
7 1 (0.81%) Azure Certification
Quality Assurance & Compliance
1 14 (11.29%) SLA
2 1 (0.81%) Accessibility
System Software
1 63 (50.81%) Active Directory
2 29 (23.39%) Hyper-V
3 10 (8.06%) VMware Infrastructure
4 2 (1.61%) Virtual Desktop
5 1 (0.81%) Terminal Services
Systems Management
1 23 (18.55%) Microsoft Intune
2 15 (12.10%) Active Directory Federation Services
3 7 (5.65%) SCCM
4 4 (3.23%) Autotask
4 4 (3.23%) Jamf Pro
4 4 (3.23%) WSUS
5 2 (1.61%) Kubernetes
5 2 (1.61%) SmoothWall
Vendors
1 84 (67.74%) Microsoft
2 23 (18.55%) Google
3 17 (13.71%) Apple
4 11 (8.87%) Fortinet
4 11 (8.87%) Fujitsu
4 11 (8.87%) Virgin Media
4 11 (8.87%) VMware
5 9 (7.26%) Acronis
5 9 (7.26%) Datto
6 5 (4.03%) ConnectWise
6 5 (4.03%) Okta
7 2 (1.61%) Cisco
7 2 (1.61%) Meraki
7 2 (1.61%) Oracle
7 2 (1.61%) Veeam
8 1 (0.81%) Citrix
8 1 (0.81%) Dell
8 1 (0.81%) HP
8 1 (0.81%) Sophos
8 1 (0.81%) TOWER Software