IT Support Engineer Job Trends in London

IT Support Engineer
England > London

The median IT Support Engineer salary in London is £38,000 per year, according to job vacancies posted during the 6 months leading to 9 December 2025.

The table below compares current salary benchmarking and summary statistics with the previous two years.

6 months to
9 Dec 2025
Same period 2024 Same period 2023
Rank 311 385 328
Rank change year-on-year +74 -57 +181
Permanent jobs requiring an IT Support Engineer 62 57 129
As % of all permanent jobs in London 0.47% 0.34% 0.70%
As % of the Job Titles category 0.52% 0.36% 0.74%
Number of salaries quoted 57 41 123
10th Percentile £28,250 £31,250 £26,250
25th Percentile £30,000 £32,000 £31,250
Median annual salary (50th Percentile) £38,000 £37,500 £35,000
Median % change year-on-year +1.33% +7.14% -
75th Percentile £42,500 £47,500 £40,000
90th Percentile £49,000 £57,500 £46,750
England median annual salary £31,500 £32,000 £32,500
% change year-on-year -1.56% -1.54% +4.50%

All Permanent IT Job Vacancies
London

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in London with a recognized job title 11,974 15,946 17,493
% of permanent jobs with a recognized job title 90.59% 94.34% 94.90%
Number of salaries quoted 7,907 9,635 14,280
10th Percentile £35,900 £41,250 £41,250
25th Percentile £50,000 £55,000 £55,000
Median annual salary (50th Percentile) £72,500 £75,000 £75,000
Median % change year-on-year -3.33% - +3.45%
75th Percentile £95,000 £95,000 £95,000
90th Percentile £115,000 £120,000 £115,000
England median annual salary £55,000 £60,000 £60,000
% change year-on-year -8.33% - -

IT Support Engineer
Job Vacancy Trend in London

Historical trend showing the proportion of permanent IT job postings featuring 'IT Support Engineer' in the job title relative to all permanent IT jobs advertised in London.

IT Support Engineer job vacancy trend in London

IT Support Engineer
Salary Trend in London

Salary distribution trend for IT Support Engineer job vacancies in London.

Salary distribution trend for IT Support Engineer job vacancies in London

IT Support Engineer
Salary Histogram in London

Salary distribution for jobs citing IT Support Engineer in London over the 6 months to 9 December 2025.

Salary histogram for IT Support Engineer in London

IT Support Engineer
Job Locations in London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support Engineer within the London region over the 6 months to 9 December 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Central London +55 19 £30,000 -14.29% 3
South London +42 9 £46,000 +61.40% 2
West London - 4 £38,000 - 1
IT Support Engineer
England

IT Support Engineer Skill Set
Top 30 Co-Occurring Skills & Capabilities in London

For the 6 months to 9 December 2025, IT Support Engineer job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads across the London region featuring IT Support Engineer in the job title.

1 50 (80.65%) Microsoft
1 50 (80.65%) Windows
2 43 (69.35%) Microsoft 365
3 30 (48.39%) Active Directory
4 28 (45.16%) Azure
4 28 (45.16%) Windows Server
5 22 (35.48%) Problem-Solving
5 22 (35.48%) TCP/IP
6 21 (33.87%) DNS
6 21 (33.87%) Firewall
6 21 (33.87%) Microsoft Exchange
6 21 (33.87%) Windows 10
7 20 (32.26%) VPN
8 18 (29.03%) DHCP
8 18 (29.03%) Microsoft Intune
9 17 (27.42%) Mac OS
10 15 (24.19%) Entra ID
11 14 (22.58%) Customer Service
11 14 (22.58%) VLAN
12 12 (19.35%) Cybersecurity
12 12 (19.35%) ITIL
13 11 (17.74%) Hyper-V
13 11 (17.74%) SharePoint
13 11 (17.74%) Wi-Fi
13 11 (17.74%) Windows Server 2016
14 10 (16.13%) AWS
15 9 (14.52%) Apple
15 9 (14.52%) Google
15 9 (14.52%) Google Workspace
15 9 (14.52%) VoIP

IT Support Engineer Skill Set
Co-Occurring Skills & Capabilities in London by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 21 (33.87%) Microsoft Exchange
2 11 (17.74%) SharePoint
Applications
1 8 (12.90%) Microsoft Office
2 3 (4.84%) CINEMA 4D
3 1 (1.61%) Adobe Creative Suite
Cloud Services
1 43 (69.35%) Microsoft 365
2 28 (45.16%) Azure
3 15 (24.19%) Entra ID
4 10 (16.13%) AWS
5 9 (14.52%) Google Workspace
6 7 (11.29%) OneDrive
7 6 (9.68%) SaaS
8 3 (4.84%) Adobe Creative Cloud
8 3 (4.84%) Power Platform
9 2 (3.23%) Contentstack
9 2 (3.23%) Dynamics 365
10 1 (1.61%) Mimecast
Communications & Networking
1 22 (35.48%) TCP/IP
2 21 (33.87%) DNS
2 21 (33.87%) Firewall
3 20 (32.26%) VPN
4 18 (29.03%) DHCP
5 14 (22.58%) VLAN
6 11 (17.74%) Wi-Fi
7 9 (14.52%) VoIP
8 8 (12.90%) LAN
9 7 (11.29%) Wireless
10 6 (9.68%) WAN
11 3 (4.84%) NAS
11 3 (4.84%) SAN
12 2 (3.23%) Extranet
12 2 (3.23%) Internet
12 2 (3.23%) Intranet
12 2 (3.23%) IPsec
12 2 (3.23%) SSL
13 1 (1.61%) Remote Desktop
13 1 (1.61%) WebEx
Database & Business Intelligence
1 2 (3.23%) Oracle Database
2 1 (1.61%) MySQL
2 1 (1.61%) Power BI
2 1 (1.61%) SQL Server
General
1 35 (56.45%) Social Skills
2 9 (14.52%) Finance
3 6 (9.68%) Manufacturing
4 5 (8.06%) Games
5 4 (6.45%) Billing
5 4 (6.45%) Inclusion and Diversity
5 4 (6.45%) Organisational Skills
6 3 (4.84%) Financial Institution
6 3 (4.84%) Legal
7 2 (3.23%) Advertising
8 1 (1.61%) Analytical Skills
8 1 (1.61%) Banking
8 1 (1.61%) Law
Libraries, Frameworks & Software Standards
1 2 (3.23%) .NET
Miscellaneous
1 8 (12.90%) iPhone
2 7 (11.29%) CCTV
3 6 (9.68%) Driving Licence
4 5 (8.06%) Fat Client
4 5 (8.06%) Onboarding
4 5 (8.06%) Thin Client
5 4 (6.45%) Data Centre
5 4 (6.45%) Self-Motivation
6 3 (4.84%) iPad
7 2 (3.23%) BYOD
7 2 (3.23%) Legacy Systems
7 2 (3.23%) Reinsurance
7 2 (3.23%) Team-Oriented Environment
8 1 (1.61%) Video Conferencing
8 1 (1.61%) Virtual Team
Operating Systems
1 50 (80.65%) Windows
2 28 (45.16%) Windows Server
3 21 (33.87%) Windows 10
4 17 (27.42%) Mac OS
5 11 (17.74%) Windows Server 2016
6 9 (14.52%) Windows Server 2019
7 8 (12.90%) Apple iOS
7 8 (12.90%) Mac OS X
8 6 (9.68%) Linux
8 6 (9.68%) VMS
9 4 (6.45%) Windows Server 2012
10 3 (4.84%) Android
Processes & Methodologies
1 22 (35.48%) Problem-Solving
2 14 (22.58%) Customer Service
3 12 (19.35%) Cybersecurity
3 12 (19.35%) ITIL
4 7 (11.29%) Disaster Recovery
4 7 (11.29%) Incident Response
5 6 (9.68%) Continuous Improvement
6 5 (8.06%) Collaborative Working
6 5 (8.06%) Line Management
6 5 (8.06%) Problem Management
7 4 (6.45%) Break/Fix
7 4 (6.45%) Customer Requirements
7 4 (6.45%) Hardware Maintenance
7 4 (6.45%) ITSM
7 4 (6.45%) Service Delivery
7 4 (6.45%) Tech Ops
8 3 (4.84%) Mentoring
8 3 (4.84%) Service Management
8 3 (4.84%) Stakeholder Engagement
8 3 (4.84%) Time Management
Programming Languages
1 6 (9.68%) PowerShell
2 2 (3.23%) C#
2 2 (3.23%) Python
3 1 (1.61%) VBA
Qualifications
1 8 (12.90%) Degree
2 4 (6.45%) DBS Check
3 2 (3.23%) Azure Certification
3 2 (3.23%) ITIL Certification
4 1 (1.61%) A+ Certification
4 1 (1.61%) CCNA
4 1 (1.61%) Cisco Certification
4 1 (1.61%) ITIL Foundation Certificate
4 1 (1.61%) MCSA
4 1 (1.61%) Microsoft Certification
Quality Assurance & Compliance
1 6 (9.68%) GDPR
1 6 (9.68%) ISO/IEC 27001
2 5 (8.06%) SLA
3 1 (1.61%) Cyber Essentials
3 1 (1.61%) Cyber Essentials PLUS
System Software
1 30 (48.39%) Active Directory
2 11 (17.74%) Hyper-V
3 5 (8.06%) VMware Infrastructure
4 2 (3.23%) BitLocker
5 1 (1.61%) Virtual Servers
5 1 (1.61%) XenApp
Systems Management
1 18 (29.03%) Microsoft Intune
2 5 (8.06%) Autotask
3 4 (6.45%) Active Directory Federation Services
3 4 (6.45%) Jamf Pro
3 4 (6.45%) Kubernetes
4 2 (3.23%) SCCM
4 2 (3.23%) SmoothWall
Vendors
1 50 (80.65%) Microsoft
2 9 (14.52%) Apple
2 9 (14.52%) Google
3 6 (9.68%) VMware
4 5 (8.06%) Acronis
4 5 (8.06%) Datto
5 3 (4.84%) Adobe
6 2 (3.23%) Okta
6 2 (3.23%) Oracle
6 2 (3.23%) ServiceNow
7 1 (1.61%) Cisco
7 1 (1.61%) Citrix
7 1 (1.61%) ConnectWise
7 1 (1.61%) HP
7 1 (1.61%) iManage
7 1 (1.61%) Intapp
7 1 (1.61%) Polycom
7 1 (1.61%) TOWER Software
7 1 (1.61%) Veeam