IT Support Engineer Job Trends in London

IT Support Engineer
England > London

The median IT Support Engineer salary in London is £38,000 per year, according to job vacancies posted during the 6 months leading to 7 February 2026.

The table below compares current salary benchmarking and summary statistics with the previous two years.

6 months to
7 Feb 2026
Same period 2025 Same period 2024
Rank 285 368 327
Rank change year-on-year +83 -41 +144
Permanent jobs requiring an IT Support Engineer 101 65 151
As % of all permanent jobs in London 0.67% 0.43% 0.71%
As % of the Job Titles category 0.73% 0.47% 0.75%
Number of salaries quoted 85 43 135
10th Percentile £28,250 £30,650 £29,850
25th Percentile £30,000 £32,250 £31,646
Median annual salary (50th Percentile) £38,000 £36,500 £35,000
Median % change year-on-year +4.11% +4.29% -4.11%
75th Percentile £42,000 £51,250 £38,500
90th Percentile £48,250 £58,500 £47,500
England median annual salary £31,500 £30,500 £30,000
% change year-on-year +3.28% +1.67% -6.25%

All Permanent IT Job Roles
London

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in London with a recognized job title 13,795 13,902 20,186
% of permanent jobs with a recognized job title 91.32% 91.67% 94.61%
Number of salaries quoted 9,180 7,981 16,281
10th Percentile £36,250 £42,500 £39,420
25th Percentile £50,000 £56,250 £52,500
Median annual salary (50th Percentile) £72,500 £75,000 £72,500
Median % change year-on-year -3.33% +3.45% -2.03%
75th Percentile £95,000 £97,500 £93,750
90th Percentile £111,250 £120,000 £115,000
England median annual salary £55,000 £60,000 £55,000
% change year-on-year -8.33% +9.09% -11.31%

IT Support Engineer
Job Vacancy Trend in London

Historical trend showing the proportion of permanent IT job postings featuring 'IT Support Engineer' in the job title relative to all permanent IT jobs advertised in London.

IT Support Engineer job vacancy trend in London

IT Support Engineer
Salary Trend in London

Salary distribution trend for IT Support Engineer job vacancies in London.

Salary distribution trend for IT Support Engineer job vacancies in London

IT Support Engineer
Salary Histogram in London

Salary distribution for jobs citing IT Support Engineer in London over the 6 months to 7 February 2026.

Salary histogram for IT Support Engineer in London

IT Support Engineer
Job Locations in London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support Engineer within the London region over the 6 months to 7 February 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Central London +52 34 £32,500 -7.14% 8
West London +9 11 £38,000 -
South London +45 10 £46,000 +52.07%
East London - 1 - - 4
IT Support Engineer
England

IT Support Engineer Skill Set
Top 30 Co-Occurring Skills & Capabilities in London

For the 6 months to 7 February 2026, IT Support Engineer job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads across the London region featuring IT Support Engineer in the job title.

1 75 (74.26%) Windows
2 69 (68.32%) Microsoft
3 65 (64.36%) Microsoft 365
4 47 (46.53%) Active Directory
5 40 (39.60%) Windows 10
5 40 (39.60%) Windows Server
6 37 (36.63%) Azure
7 31 (30.69%) Microsoft Exchange
8 29 (28.71%) DNS
9 28 (27.72%) Problem-Solving
9 28 (27.72%) TCP/IP
10 27 (26.73%) DHCP
11 26 (25.74%) Mac OS
12 24 (23.76%) Firewall
12 24 (23.76%) VPN
13 21 (20.79%) Customer Service
13 21 (20.79%) ITIL
14 20 (19.80%) LAN
14 20 (19.80%) Microsoft Intune
14 20 (19.80%) Microsoft Office
15 19 (18.81%) Entra ID
15 19 (18.81%) Hyper-V
16 18 (17.82%) Google
16 18 (17.82%) Google Workspace
16 18 (17.82%) WAN
16 18 (17.82%) Windows Server 2016
17 17 (16.83%) AWS
17 17 (16.83%) VoIP
17 17 (16.83%) Wi-Fi
17 17 (16.83%) Windows Server 2019

IT Support Engineer Skill Set
Co-Occurring Skills & Capabilities in London by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 31 (30.69%) Microsoft Exchange
2 13 (12.87%) SharePoint
Applications
1 20 (19.80%) Microsoft Office
2 3 (2.97%) CINEMA 4D
3 1 (0.99%) Adobe Creative Suite
Cloud Services
1 65 (64.36%) Microsoft 365
2 37 (36.63%) Azure
3 19 (18.81%) Entra ID
4 18 (17.82%) Google Workspace
5 17 (16.83%) AWS
6 10 (9.90%) OneDrive
7 8 (7.92%) SaaS
8 3 (2.97%) Adobe Creative Cloud
9 2 (1.98%) Contentstack
9 2 (1.98%) Power Platform
10 1 (0.99%) Amazon S3
10 1 (0.99%) Dynamics 365
Communications & Networking
1 29 (28.71%) DNS
2 28 (27.72%) TCP/IP
3 27 (26.73%) DHCP
4 24 (23.76%) Firewall
4 24 (23.76%) VPN
5 20 (19.80%) LAN
6 18 (17.82%) WAN
7 17 (16.83%) VoIP
7 17 (16.83%) Wi-Fi
8 16 (15.84%) VLAN
9 6 (5.94%) Wireless
10 3 (2.97%) Internet
10 3 (2.97%) NAS
10 3 (2.97%) SAN
11 2 (1.98%) Extranet
11 2 (1.98%) Intranet
11 2 (1.98%) IPsec
11 2 (1.98%) SSL
Database & Business Intelligence
1 2 (1.98%) Oracle Database
2 1 (0.99%) MySQL
2 1 (0.99%) Power BI
2 1 (0.99%) SQL Server
General
1 39 (38.61%) Social Skills
2 12 (11.88%) Finance
3 11 (10.89%) Multimedia
4 9 (8.91%) Games
5 8 (7.92%) Inclusion and Diversity
5 8 (7.92%) Legal
6 5 (4.95%) Analytical Skills
6 5 (4.95%) Organisational Skills
7 4 (3.96%) Billing
7 4 (3.96%) Law
7 4 (3.96%) Manufacturing
8 3 (2.97%) Financial Institution
8 3 (2.97%) Telecoms
9 2 (1.98%) Advertising
10 1 (0.99%) Retail
Libraries, Frameworks & Software Standards
1 2 (1.98%) .NET
Miscellaneous
1 16 (15.84%) Driving Licence
2 9 (8.91%) Fat Client
2 9 (8.91%) Thin Client
3 8 (7.92%) Onboarding
4 7 (6.93%) CCTV
5 5 (4.95%) iPhone
5 5 (4.95%) Reinsurance
6 3 (2.97%) Analytical Mindset
6 3 (2.97%) Data Centre
7 2 (1.98%) iPad
7 2 (1.98%) Legacy Systems
7 2 (1.98%) Team-Oriented Environment
7 2 (1.98%) Virtual Team
8 1 (0.99%) BYOD
8 1 (0.99%) Hedge funds
8 1 (0.99%) Linux Command Line
8 1 (0.99%) Replication
8 1 (0.99%) Social Media
8 1 (0.99%) Video Conferencing
Operating Systems
1 75 (74.26%) Windows
2 40 (39.60%) Windows 10
2 40 (39.60%) Windows Server
3 26 (25.74%) Mac OS
4 18 (17.82%) Windows Server 2016
5 17 (16.83%) Windows Server 2019
6 11 (10.89%) Windows Server 2012
7 10 (9.90%) Mac OS X
8 9 (8.91%) Apple iOS
9 8 (7.92%) Linux
10 4 (3.96%) VMS
11 3 (2.97%) Android
Processes & Methodologies
1 28 (27.72%) Problem-Solving
2 21 (20.79%) Customer Service
2 21 (20.79%) ITIL
3 14 (13.86%) Mentoring
4 11 (10.89%) Cybersecurity
5 9 (8.91%) Line Management
5 9 (8.91%) Problem Management
6 7 (6.93%) ITSM
7 6 (5.94%) Continuous Improvement
8 5 (4.95%) Asset Management
8 5 (4.95%) Collaborative Working
8 5 (4.95%) Disaster Recovery
8 5 (4.95%) Incident Response
8 5 (4.95%) Insurtech
9 4 (3.96%) Break/Fix
9 4 (3.96%) Customer Requirements
9 4 (3.96%) Hardware Maintenance
9 4 (3.96%) Service Management
9 4 (3.96%) Stakeholder Engagement
9 4 (3.96%) Tech Ops
Programming Languages
1 9 (8.91%) PowerShell
2 2 (1.98%) C#
2 2 (1.98%) Python
3 1 (0.99%) VBA
Qualifications
1 14 (13.86%) Degree
2 8 (7.92%) DBS Check
3 4 (3.96%) Microsoft Certification
4 3 (2.97%) A+ Certification
5 2 (1.98%) CCNA
5 2 (1.98%) Cisco Certification
5 2 (1.98%) CompTIA Security+
5 2 (1.98%) MCSA
5 2 (1.98%) Network+ Certification
6 1 (0.99%) Azure Certification
6 1 (0.99%) ITIL Certification
Quality Assurance & Compliance
1 12 (11.88%) SLA
2 4 (3.96%) GDPR
2 4 (3.96%) ISO/IEC 27001
3 1 (0.99%) Accessibility
System Software
1 47 (46.53%) Active Directory
2 19 (18.81%) Hyper-V
3 6 (5.94%) VMware Infrastructure
4 1 (0.99%) BitLocker
4 1 (0.99%) Terminal Services
Systems Management
1 20 (19.80%) Microsoft Intune
2 11 (10.89%) Active Directory Federation Services
3 4 (3.96%) Autotask
3 4 (3.96%) Jamf Pro
3 4 (3.96%) SCCM
4 3 (2.97%) Kubernetes
5 2 (1.98%) SmoothWall
5 2 (1.98%) WSUS
Vendors
1 69 (68.32%) Microsoft
2 18 (17.82%) Google
3 16 (15.84%) Apple
4 11 (10.89%) Fortinet
4 11 (10.89%) Fujitsu
4 11 (10.89%) Virgin Media
5 9 (8.91%) Acronis
5 9 (8.91%) Datto
6 7 (6.93%) VMware
7 5 (4.95%) Okta
8 3 (2.97%) Adobe
9 2 (1.98%) ConnectWise
9 2 (1.98%) iManage
9 2 (1.98%) Oracle
9 2 (1.98%) Veeam
10 1 (0.99%) Citrix
10 1 (0.99%) Intapp
10 1 (0.99%) Meraki
10 1 (0.99%) ServiceNow
10 1 (0.99%) TOWER Software