IT Support Engineer Job Trends in London

IT Support Engineer
England > London

The median IT Support Engineer salary in London is £37,875 per year, according to job vacancies posted during the 6 months leading to 24 December 2025.

The table below compares current salary benchmarking and summary statistics with the previous two years.

6 months to
24 Dec 2025
Same period 2024 Same period 2023
Rank 312 374 330
Rank change year-on-year +62 -44 +170
Permanent jobs requiring an IT Support Engineer 70 57 121
As % of all permanent jobs in London 0.51% 0.36% 0.69%
As % of the Job Titles category 0.57% 0.38% 0.73%
Number of salaries quoted 66 39 115
10th Percentile £28,250 £31,100 £29,150
25th Percentile £30,000 £32,000 £31,250
Median annual salary (50th Percentile) £37,875 £37,500 £35,000
Median % change year-on-year +1.00% +7.14% -
75th Percentile £42,000 £50,000 £40,000
90th Percentile £49,000 £57,500 £47,500
England median annual salary £31,500 £32,000 £32,500
% change year-on-year -1.56% -1.54% +4.84%

All Permanent IT Job Vacancies
London

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in London with a recognized job title 12,350 14,970 16,601
% of permanent jobs with a recognized job title 90.82% 93.47% 95.08%
Number of salaries quoted 8,168 8,864 13,419
10th Percentile £35,750 £42,500 £41,250
25th Percentile £50,000 £55,000 £55,000
Median annual salary (50th Percentile) £72,500 £75,000 £75,000
Median % change year-on-year -3.33% - +3.45%
75th Percentile £95,000 £95,000 £95,000
90th Percentile £115,000 £120,000 £115,000
England median annual salary £55,000 £60,000 £60,000
% change year-on-year -8.33% - -

IT Support Engineer
Job Vacancy Trend in London

Historical trend showing the proportion of permanent IT job postings featuring 'IT Support Engineer' in the job title relative to all permanent IT jobs advertised in London.

IT Support Engineer job vacancy trend in London

IT Support Engineer
Salary Trend in London

Salary distribution trend for IT Support Engineer job vacancies in London.

Salary distribution trend for IT Support Engineer job vacancies in London

IT Support Engineer
Salary Histogram in London

Salary distribution for jobs citing IT Support Engineer in London over the 6 months to 24 December 2025.

Salary histogram for IT Support Engineer in London

IT Support Engineer
Job Locations in London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support Engineer within the London region over the 6 months to 24 December 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Central London +49 23 £37,500 +7.14% 4
South London +42 9 £46,000 +61.40% 2
West London - 4 £38,000 - 1
IT Support Engineer
England

IT Support Engineer Skill Set
Top 30 Co-Occurring Skills & Capabilities in London

For the 6 months to 24 December 2025, IT Support Engineer job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads across the London region featuring IT Support Engineer in the job title.

1 59 (84.29%) Windows
2 57 (81.43%) Microsoft
3 51 (72.86%) Microsoft 365
4 34 (48.57%) Active Directory
5 33 (47.14%) Windows Server
6 31 (44.29%) Azure
7 27 (38.57%) Windows 10
8 25 (35.71%) DNS
8 25 (35.71%) TCP/IP
9 24 (34.29%) Firewall
9 24 (34.29%) VPN
10 23 (32.86%) Microsoft Exchange
10 23 (32.86%) Problem-Solving
11 22 (31.43%) DHCP
12 19 (27.14%) Mac OS
13 18 (25.71%) Customer Service
13 18 (25.71%) Microsoft Intune
14 17 (24.29%) Entra ID
15 16 (22.86%) VLAN
16 14 (20.00%) Hyper-V
16 14 (20.00%) ITIL
16 14 (20.00%) Windows Server 2016
17 13 (18.57%) Cybersecurity
17 13 (18.57%) Google
17 13 (18.57%) Google Workspace
17 13 (18.57%) Wi-Fi
18 12 (17.14%) Apple
18 12 (17.14%) AWS
18 12 (17.14%) LAN
18 12 (17.14%) SharePoint

IT Support Engineer Skill Set
Co-Occurring Skills & Capabilities in London by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 23 (32.86%) Microsoft Exchange
2 12 (17.14%) SharePoint
Applications
1 9 (12.86%) Microsoft Office
2 3 (4.29%) CINEMA 4D
3 1 (1.43%) Adobe Creative Suite
Cloud Services
1 51 (72.86%) Microsoft 365
2 31 (44.29%) Azure
3 17 (24.29%) Entra ID
4 13 (18.57%) Google Workspace
5 12 (17.14%) AWS
6 8 (11.43%) OneDrive
7 6 (8.57%) SaaS
8 3 (4.29%) Adobe Creative Cloud
8 3 (4.29%) Power Platform
9 2 (2.86%) Contentstack
9 2 (2.86%) Dynamics 365
10 1 (1.43%) Amazon S3
10 1 (1.43%) Mimecast
Communications & Networking
1 25 (35.71%) DNS
1 25 (35.71%) TCP/IP
2 24 (34.29%) Firewall
2 24 (34.29%) VPN
3 22 (31.43%) DHCP
4 16 (22.86%) VLAN
5 13 (18.57%) Wi-Fi
6 12 (17.14%) LAN
7 11 (15.71%) VoIP
8 10 (14.29%) WAN
9 7 (10.00%) Wireless
10 3 (4.29%) NAS
10 3 (4.29%) SAN
11 2 (2.86%) Extranet
11 2 (2.86%) Internet
11 2 (2.86%) Intranet
11 2 (2.86%) IPsec
11 2 (2.86%) SSL
12 1 (1.43%) Remote Desktop
12 1 (1.43%) WebEx
Database & Business Intelligence
1 2 (2.86%) Oracle Database
2 1 (1.43%) MySQL
2 1 (1.43%) Power BI
2 1 (1.43%) SQL Server
General
1 35 (50.00%) Social Skills
2 8 (11.43%) Finance
3 6 (8.57%) Manufacturing
4 5 (7.14%) Games
4 5 (7.14%) Inclusion and Diversity
5 4 (5.71%) Billing
5 4 (5.71%) Organisational Skills
6 3 (4.29%) Analytical Skills
6 3 (4.29%) Financial Institution
6 3 (4.29%) Legal
7 2 (2.86%) Advertising
8 1 (1.43%) Law
8 1 (1.43%) Telecoms
Libraries, Frameworks & Software Standards
1 2 (2.86%) .NET
Miscellaneous
1 7 (10.00%) CCTV
2 6 (8.57%) iPhone
3 5 (7.14%) Driving Licence
3 5 (7.14%) Fat Client
3 5 (7.14%) Onboarding
3 5 (7.14%) Thin Client
4 3 (4.29%) Data Centre
4 3 (4.29%) Self-Motivation
4 3 (4.29%) Virtual Team
5 2 (2.86%) BYOD
5 2 (2.86%) iPad
5 2 (2.86%) Legacy Systems
5 2 (2.86%) Reinsurance
5 2 (2.86%) Team-Oriented Environment
6 1 (1.43%) Analytical Mindset
6 1 (1.43%) Linux Command Line
6 1 (1.43%) Replication
6 1 (1.43%) Video Conferencing
Operating Systems
1 59 (84.29%) Windows
2 33 (47.14%) Windows Server
3 27 (38.57%) Windows 10
4 19 (27.14%) Mac OS
5 14 (20.00%) Windows Server 2016
6 12 (17.14%) Windows Server 2019
7 8 (11.43%) Mac OS X
8 7 (10.00%) Apple iOS
8 7 (10.00%) Linux
9 6 (8.57%) VMS
9 6 (8.57%) Windows Server 2012
10 3 (4.29%) Android
Processes & Methodologies
1 23 (32.86%) Problem-Solving
2 18 (25.71%) Customer Service
3 14 (20.00%) ITIL
4 13 (18.57%) Cybersecurity
5 7 (10.00%) Disaster Recovery
5 7 (10.00%) Incident Response
6 6 (8.57%) Collaborative Working
6 6 (8.57%) Continuous Improvement
7 5 (7.14%) Break/Fix
7 5 (7.14%) Line Management
7 5 (7.14%) Problem Management
7 5 (7.14%) Time Management
8 4 (5.71%) Asset Management
8 4 (5.71%) Customer Requirements
8 4 (5.71%) Hardware Maintenance
8 4 (5.71%) ITSM
8 4 (5.71%) Service Delivery
8 4 (5.71%) Tech Ops
9 3 (4.29%) Computer Science
9 3 (4.29%) Service Management
Programming Languages
1 7 (10.00%) PowerShell
2 2 (2.86%) C#
2 2 (2.86%) Python
3 1 (1.43%) VBA
Qualifications
1 11 (15.71%) Degree
2 6 (8.57%) DBS Check
3 4 (5.71%) A+ Certification
4 2 (2.86%) Azure Certification
4 2 (2.86%) CCNA
4 2 (2.86%) Cisco Certification
4 2 (2.86%) CompTIA Security+
4 2 (2.86%) ITIL Certification
4 2 (2.86%) MCSA
4 2 (2.86%) Microsoft Certification
4 2 (2.86%) Network+ Certification
5 1 (1.43%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 6 (8.57%) GDPR
1 6 (8.57%) ISO/IEC 27001
2 5 (7.14%) SLA
3 1 (1.43%) Cyber Essentials
3 1 (1.43%) Cyber Essentials PLUS
System Software
1 34 (48.57%) Active Directory
2 14 (20.00%) Hyper-V
3 6 (8.57%) VMware Infrastructure
4 2 (2.86%) BitLocker
5 1 (1.43%) XenApp
Systems Management
1 18 (25.71%) Microsoft Intune
2 6 (8.57%) Active Directory Federation Services
3 5 (7.14%) Autotask
4 4 (5.71%) Jamf Pro
5 3 (4.29%) Kubernetes
6 2 (2.86%) SCCM
6 2 (2.86%) SmoothWall
Vendors
1 57 (81.43%) Microsoft
2 13 (18.57%) Google
3 12 (17.14%) Apple
4 7 (10.00%) VMware
5 5 (7.14%) Acronis
5 5 (7.14%) Datto
6 3 (4.29%) Adobe
7 2 (2.86%) ConnectWise
7 2 (2.86%) Okta
7 2 (2.86%) Oracle
7 2 (2.86%) ServiceNow
7 2 (2.86%) Veeam
8 1 (1.43%) Citrix
8 1 (1.43%) HP
8 1 (1.43%) iManage
8 1 (1.43%) Intapp
8 1 (1.43%) Polycom
8 1 (1.43%) Sophos
8 1 (1.43%) TOWER Software