IT Support Engineer Job Trends in London

IT Support Engineer
England > London

The median IT Support Engineer salary in London is £37,750 per year, according to job vacancies posted during the 6 months leading to 17 February 2026.

The table below compares current salary benchmarking and summary statistics with the previous two years.

6 months to
17 Feb 2026
Same period 2025 Same period 2024
Rank 289 353 328
Rank change year-on-year +64 -25 +145
Permanent jobs requiring an IT Support Engineer 105 67 150
As % of all permanent jobs in London 0.68% 0.45% 0.71%
As % of the Job Titles category 0.74% 0.49% 0.75%
Number of salaries quoted 89 45 134
10th Percentile £28,250 £27,500 £28,175
25th Percentile £30,000 £31,250 £31,313
Median annual salary (50th Percentile) £37,750 £35,000 £35,000
Median % change year-on-year +7.86% - -4.11%
75th Percentile £42,000 £52,500 £38,188
90th Percentile £47,500 £58,250 £47,500
England median annual salary £32,000 £30,000 £30,000
% change year-on-year +6.67% - -6.25%

All Permanent IT Job Roles
London

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in London with a recognized job title 14,203 13,595 20,092
% of permanent jobs with a recognized job title 91.33% 91.51% 94.48%
Number of salaries quoted 9,442 7,810 16,239
10th Percentile £36,250 £42,500 £39,420
25th Percentile £50,084 £56,250 £52,500
Median annual salary (50th Percentile) £72,500 £75,000 £72,500
Median % change year-on-year -3.33% +3.45% -0.81%
75th Percentile £95,000 £97,500 £95,000
90th Percentile £111,250 £120,000 £115,000
England median annual salary £55,000 £60,000 £55,000
% change year-on-year -8.33% +9.09% -11.29%

IT Support Engineer
Job Vacancy Trend in London

Historical trend showing the proportion of permanent IT job postings featuring 'IT Support Engineer' in the job title relative to all permanent IT jobs advertised in London.

IT Support Engineer job vacancy trend in London

IT Support Engineer
Salary Trend in London

Salary distribution trend for IT Support Engineer job vacancies in London.

Salary distribution trend for IT Support Engineer job vacancies in London

IT Support Engineer
Salary Histogram in London

Salary distribution for jobs citing IT Support Engineer in London over the 6 months to 17 February 2026.

Salary histogram for IT Support Engineer in London

IT Support Engineer
Job Locations in London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support Engineer within the London region over the 6 months to 17 February 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Central London +50 37 £32,500 -7.14% 9
West London +6 13 £39,000 - 1
South London +40 9 £40,000 +32.23% 1
East London - 1 - - 3
IT Support Engineer
England

IT Support Engineer Skill Set
Top 30 Co-Occurring Skills & Capabilities in London

For the 6 months to 17 February 2026, IT Support Engineer job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads across the London region featuring IT Support Engineer in the job title.

1 79 (75.24%) Windows
2 70 (66.67%) Microsoft
3 68 (64.76%) Microsoft 365
4 52 (49.52%) Active Directory
5 41 (39.05%) Windows 10
5 41 (39.05%) Windows Server
6 37 (35.24%) Azure
7 34 (32.38%) Microsoft Exchange
8 30 (28.57%) DNS
8 30 (28.57%) Problem-Solving
9 28 (26.67%) DHCP
10 27 (25.71%) TCP/IP
11 25 (23.81%) ITIL
11 25 (23.81%) Mac OS
12 22 (20.95%) Firewall
12 22 (20.95%) Microsoft Intune
12 22 (20.95%) Microsoft Office
13 21 (20.00%) Customer Service
13 21 (20.00%) VPN
14 20 (19.05%) Entra ID
14 20 (19.05%) Hyper-V
14 20 (19.05%) LAN
15 19 (18.10%) Google
15 19 (18.10%) Google Workspace
16 18 (17.14%) VoIP
16 18 (17.14%) WAN
17 17 (16.19%) Apple
17 17 (16.19%) AWS
17 17 (16.19%) Wi-Fi
17 17 (16.19%) Windows Server 2016

IT Support Engineer Skill Set
Co-Occurring Skills & Capabilities in London by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 34 (32.38%) Microsoft Exchange
2 13 (12.38%) SharePoint
Applications
1 22 (20.95%) Microsoft Office
2 3 (2.86%) CINEMA 4D
3 1 (0.95%) Adobe Creative Suite
Cloud Services
1 68 (64.76%) Microsoft 365
2 37 (35.24%) Azure
3 20 (19.05%) Entra ID
4 19 (18.10%) Google Workspace
5 17 (16.19%) AWS
6 10 (9.52%) OneDrive
7 9 (8.57%) SaaS
8 3 (2.86%) Adobe Creative Cloud
9 2 (1.90%) Contentstack
10 1 (0.95%) Amazon S3
10 1 (0.95%) Power Platform
Communications & Networking
1 30 (28.57%) DNS
2 28 (26.67%) DHCP
3 27 (25.71%) TCP/IP
4 22 (20.95%) Firewall
5 21 (20.00%) VPN
6 20 (19.05%) LAN
7 18 (17.14%) VoIP
7 18 (17.14%) WAN
8 17 (16.19%) Wi-Fi
9 16 (15.24%) VLAN
10 6 (5.71%) Wireless
11 3 (2.86%) Internet
11 3 (2.86%) NAS
11 3 (2.86%) SAN
12 2 (1.90%) Extranet
12 2 (1.90%) Intranet
12 2 (1.90%) IPsec
12 2 (1.90%) SSL
Database & Business Intelligence
1 2 (1.90%) Oracle Database
2 1 (0.95%) MySQL
2 1 (0.95%) Power BI
2 1 (0.95%) SQL Server
General
1 38 (36.19%) Social Skills
2 12 (11.43%) Finance
3 11 (10.48%) Multimedia
4 10 (9.52%) Inclusion and Diversity
5 9 (8.57%) Games
6 8 (7.62%) Legal
7 6 (5.71%) Organisational Skills
8 5 (4.76%) Analytical Skills
8 5 (4.76%) Law
9 4 (3.81%) Billing
10 3 (2.86%) Financial Institution
10 3 (2.86%) Telecoms
11 2 (1.90%) Advertising
11 2 (1.90%) Manufacturing
12 1 (0.95%) Retail
Libraries, Frameworks & Software Standards
1 2 (1.90%) .NET
Miscellaneous
1 16 (15.24%) Driving Licence
2 9 (8.57%) Fat Client
2 9 (8.57%) Thin Client
3 8 (7.62%) Onboarding
4 7 (6.67%) CCTV
5 5 (4.76%) iPhone
5 5 (4.76%) Reinsurance
6 3 (2.86%) Analytical Mindset
6 3 (2.86%) Data Centre
7 2 (1.90%) iPad
7 2 (1.90%) Legacy Systems
7 2 (1.90%) Social Media
7 2 (1.90%) Team-Oriented Environment
7 2 (1.90%) Virtual Team
8 1 (0.95%) Hedge funds
8 1 (0.95%) Linux Command Line
8 1 (0.95%) Replication
8 1 (0.95%) Video Conferencing
Operating Systems
1 79 (75.24%) Windows
2 41 (39.05%) Windows 10
2 41 (39.05%) Windows Server
3 25 (23.81%) Mac OS
4 17 (16.19%) Windows Server 2016
4 17 (16.19%) Windows Server 2019
5 12 (11.43%) Mac OS X
6 11 (10.48%) Windows Server 2012
7 10 (9.52%) Apple iOS
8 9 (8.57%) Linux
9 3 (2.86%) Android
10 2 (1.90%) VMS
Processes & Methodologies
1 30 (28.57%) Problem-Solving
2 25 (23.81%) ITIL
3 21 (20.00%) Customer Service
4 14 (13.33%) Mentoring
5 10 (9.52%) ITSM
6 9 (8.57%) Line Management
6 9 (8.57%) Problem Management
7 8 (7.62%) Cybersecurity
8 7 (6.67%) Continuous Improvement
9 5 (4.76%) Asset Management
9 5 (4.76%) Collaborative Working
9 5 (4.76%) Insurtech
9 5 (4.76%) Service Management
10 4 (3.81%) Break/Fix
10 4 (3.81%) Change Management
10 4 (3.81%) Customer Requirements
10 4 (3.81%) Hardware Maintenance
10 4 (3.81%) Service Delivery
10 4 (3.81%) Stakeholder Engagement
10 4 (3.81%) Tech Ops
Programming Languages
1 8 (7.62%) PowerShell
2 2 (1.90%) C#
2 2 (1.90%) Python
3 1 (0.95%) VBA
Qualifications
1 15 (14.29%) Degree
2 9 (8.57%) DBS Check
3 6 (5.71%) Microsoft Certification
4 3 (2.86%) A+ Certification
5 2 (1.90%) CCNA
5 2 (1.90%) Cisco Certification
5 2 (1.90%) CompTIA Security+
5 2 (1.90%) MCSA
5 2 (1.90%) Network+ Certification
Quality Assurance & Compliance
1 14 (13.33%) SLA
2 2 (1.90%) GDPR
2 2 (1.90%) ISO/IEC 27001
3 1 (0.95%) Accessibility
System Software
1 52 (49.52%) Active Directory
2 20 (19.05%) Hyper-V
3 7 (6.67%) VMware Infrastructure
4 1 (0.95%) Terminal Services
Systems Management
1 22 (20.95%) Microsoft Intune
2 11 (10.48%) Active Directory Federation Services
3 7 (6.67%) SCCM
4 4 (3.81%) Autotask
4 4 (3.81%) Jamf Pro
4 4 (3.81%) WSUS
5 3 (2.86%) Kubernetes
6 2 (1.90%) SmoothWall
Vendors
1 70 (66.67%) Microsoft
2 19 (18.10%) Google
3 17 (16.19%) Apple
4 11 (10.48%) Fortinet
4 11 (10.48%) Fujitsu
4 11 (10.48%) Virgin Media
5 9 (8.57%) Acronis
5 9 (8.57%) Datto
6 8 (7.62%) VMware
7 5 (4.76%) Okta
8 3 (2.86%) Adobe
9 2 (1.90%) Cisco
9 2 (1.90%) ConnectWise
9 2 (1.90%) iManage
9 2 (1.90%) Meraki
9 2 (1.90%) Oracle
9 2 (1.90%) Veeam
10 1 (0.95%) Intapp
10 1 (0.95%) ServiceNow
10 1 (0.95%) TOWER Software