IT Support Engineer Job Trends in London

IT Support Engineer
England > London

The median IT Support Engineer salary in London is £35,000 per year, according to job vacancies posted during the 6 months leading to 13 May 2026.

The table below compares current salary benchmarking and summary statistics with the previous two years.

6 months to
13 May 2026
Same period 2025 Same period 2024
Rank 273 325 400
Rank change year-on-year +52 +75 +15
Permanent jobs requiring an IT Support Engineer 138 67 106
As % of all permanent jobs in London 0.68% 0.54% 0.45%
As % of the Job Titles category 0.74% 0.60% 0.48%
Number of salaries quoted 123 52 92
10th Percentile £28,250 £27,500 £26,250
25th Percentile £31,250 £31,625 £31,875
Median annual salary (50th Percentile) £35,000 £36,500 £34,000
Median % change year-on-year -4.11% +7.35% -2.86%
75th Percentile £42,125 £53,750 £38,000
90th Percentile £48,750 £54,875 £44,000
England median annual salary £32,500 £32,500 £30,000
% change year-on-year - +8.33% -7.69%

All Permanent IT Job Roles
London

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in London with a recognized job title 18,570 11,172 22,000
% of permanent jobs with a recognized job title 92.13% 90.17% 94.14%
Number of salaries quoted 12,694 7,249 16,626
10th Percentile £40,000 £41,250 £37,500
25th Percentile £55,000 £55,000 £51,250
Median annual salary (50th Percentile) £75,000 £75,000 £70,000
Median % change year-on-year - +7.14% -3.45%
75th Percentile £95,000 £100,000 £93,750
90th Percentile £100,000 £122,500 £115,000
England median annual salary £55,000 £59,000 £54,000
% change year-on-year -6.78% +9.26% -11.18%

IT Support Engineer
Job Vacancy Trend in London

Historical trend showing the proportion of permanent IT job postings featuring 'IT Support Engineer' in the job title relative to all permanent IT jobs advertised in London.

IT Support Engineer job vacancy trend in London

IT Support Engineer
Salary Trend in London

Salary distribution trend for IT Support Engineer job vacancies in London.

Salary distribution trend for IT Support Engineer job vacancies in London

IT Support Engineer
Salary Histogram in London

Salary distribution for jobs citing IT Support Engineer in London over the 6 months to 13 May 2026.

Salary histogram for IT Support Engineer in London

IT Support Engineer
Job Locations in London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support Engineer within the London region over the 6 months to 13 May 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Central London +21 44 £34,500 +6.15% 2
West London -12 11 £40,000 - 2
South London +23 10 £35,000 -4.11%
East London - 1 - - 1
IT Support Engineer
England

IT Support Engineer Skill Set
Top 30 Co-Occurring Skills & Capabilities in London

For the 6 months to 13 May 2026, IT Support Engineer job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads across the London region featuring IT Support Engineer in the job title.

1 109 (78.99%) Microsoft 365
2 105 (76.09%) Windows
3 100 (72.46%) Microsoft
4 69 (50.00%) Active Directory
5 48 (34.78%) Microsoft Exchange
5 48 (34.78%) Windows Server
6 46 (33.33%) Azure
6 46 (33.33%) Problem-Solving
7 43 (31.16%) Microsoft Office
8 42 (30.43%) Entra ID
9 36 (26.09%) Windows 10
10 35 (25.36%) Mac OS
11 33 (23.91%) Customer Service
11 33 (23.91%) ITIL
12 30 (21.74%) Microsoft Intune
13 28 (20.29%) Degree
13 28 (20.29%) SharePoint
14 27 (19.57%) DHCP
14 27 (19.57%) DNS
14 27 (19.57%) Firewall
14 27 (19.57%) Hyper-V
14 27 (19.57%) LAN
14 27 (19.57%) WAN
15 25 (18.12%) Wi-Fi
16 23 (16.67%) Windows Server 2016
17 22 (15.94%) Windows Server 2019
18 21 (15.22%) Google
18 21 (15.22%) Google Workspace
19 20 (14.49%) TCP/IP
20 18 (13.04%) Microsoft Certification

IT Support Engineer Skill Set
Co-Occurring Skills & Capabilities in London by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 48 (34.78%) Microsoft Exchange
2 28 (20.29%) SharePoint
3 4 (2.90%) Exchange Server 2007
3 4 (2.90%) Exchange Server 2010
3 4 (2.90%) Exchange Server 2013
Applications
1 43 (31.16%) Microsoft Office
2 4 (2.90%) Microsoft Excel
2 4 (2.90%) Microsoft PowerPoint
Cloud Services
1 109 (78.99%) Microsoft 365
2 46 (33.33%) Azure
3 42 (30.43%) Entra ID
4 21 (15.22%) Google Workspace
5 13 (9.42%) AWS
5 13 (9.42%) SaaS
6 12 (8.70%) OneDrive
7 1 (0.72%) Amazon S3
7 1 (0.72%) Cloud Computing
7 1 (0.72%) IaaS
Communications & Networking
1 27 (19.57%) DHCP
1 27 (19.57%) DNS
1 27 (19.57%) Firewall
1 27 (19.57%) LAN
1 27 (19.57%) WAN
2 25 (18.12%) Wi-Fi
3 20 (14.49%) TCP/IP
4 15 (10.87%) VoIP
5 12 (8.70%) VPN
6 8 (5.80%) VLAN
7 3 (2.17%) Wireless
8 2 (1.45%) Cisco IOS
9 1 (0.72%) Internet
Database & Business Intelligence
1 2 (1.45%) SQL Server
General
1 56 (40.58%) Social Skills
2 14 (10.14%) Finance
3 11 (7.97%) Legal
3 11 (7.97%) Multimedia
4 9 (6.52%) Inclusion and Diversity
4 9 (6.52%) Law
5 7 (5.07%) Analytical Skills
5 7 (5.07%) Games
5 7 (5.07%) Organisational Skills
6 4 (2.90%) Financial Institution
7 3 (2.17%) Telecoms
8 2 (1.45%) Advertising
9 1 (0.72%) Retail
Libraries, Frameworks & Software Standards
1 2 (1.45%) CSS
1 2 (1.45%) HTML
Miscellaneous
1 12 (8.70%) Driving Licence
1 12 (8.70%) Onboarding
2 7 (5.07%) Fat Client
2 7 (5.07%) Thin Client
3 5 (3.62%) Analytical Mindset
3 5 (3.62%) Reinsurance
3 5 (3.62%) Video Conferencing
4 4 (2.90%) Self-Motivation
5 3 (2.17%) Educational Technology
6 2 (1.45%) iPad
6 2 (1.45%) iPhone
6 2 (1.45%) Social Media
6 2 (1.45%) Virtual Team
7 1 (0.72%) Hedge funds
7 1 (0.72%) Linux Command Line
7 1 (0.72%) Replication
Operating Systems
1 105 (76.09%) Windows
2 48 (34.78%) Windows Server
3 36 (26.09%) Windows 10
4 35 (25.36%) Mac OS
5 23 (16.67%) Windows Server 2016
6 22 (15.94%) Windows Server 2019
7 16 (11.59%) Windows Server 2012
8 13 (9.42%) Linux
9 7 (5.07%) Apple iOS
10 5 (3.62%) Mac OS X
11 4 (2.90%) Windows Server 2008
12 2 (1.45%) Android
Processes & Methodologies
1 46 (33.33%) Problem-Solving
2 33 (23.91%) Customer Service
2 33 (23.91%) ITIL
3 15 (10.87%) Service Delivery
4 14 (10.14%) Computer Science
4 14 (10.14%) Mentoring
5 13 (9.42%) ITSM
6 10 (7.25%) Change Management
7 7 (5.07%) Asset Management
7 7 (5.07%) Continuous Improvement
7 7 (5.07%) Cybersecurity
7 7 (5.07%) Infrastructure as Code
7 7 (5.07%) Line Management
7 7 (5.07%) Problem Management
8 6 (4.35%) Identity Management
8 6 (4.35%) Process Improvement
8 6 (4.35%) Remote Monitoring and Management
9 5 (3.62%) Insurtech
9 5 (3.62%) Project Delivery
9 5 (3.62%) Server Management
Programming Languages
1 10 (7.25%) PowerShell
2 2 (1.45%) C#
2 2 (1.45%) SQL
Qualifications
1 28 (20.29%) Degree
2 18 (13.04%) Microsoft Certification
3 11 (7.97%) A+ Certification
4 8 (5.80%) DBS Check
5 5 (3.62%) CCNA
5 5 (3.62%) Cisco Certification
6 2 (1.45%) CompTIA Security+
6 2 (1.45%) MCSA
6 2 (1.45%) Network+ Certification
7 1 (0.72%) Azure Certification
Quality Assurance & Compliance
1 18 (13.04%) SLA
2 1 (0.72%) Accessibility
System Software
1 69 (50.00%) Active Directory
2 27 (19.57%) Hyper-V
3 15 (10.87%) VMware Infrastructure
4 3 (2.17%) Virtual Desktop
5 1 (0.72%) Terminal Services
Systems Management
1 30 (21.74%) Microsoft Intune
2 12 (8.70%) Active Directory Federation Services
3 11 (7.97%) Autotask
4 7 (5.07%) Jamf Pro
4 7 (5.07%) SCCM
5 4 (2.90%) WSUS
Vendors
1 100 (72.46%) Microsoft
2 21 (15.22%) Google
3 15 (10.87%) Apple
3 15 (10.87%) VMware
4 12 (8.70%) Datto
5 11 (7.97%) Fortinet
5 11 (7.97%) Fujitsu
5 11 (7.97%) Virgin Media
6 9 (6.52%) Cisco
6 9 (6.52%) HP
6 9 (6.52%) Meraki
7 7 (5.07%) Acronis
8 5 (3.62%) Aruba
8 5 (3.62%) Okta
8 5 (3.62%) SonicWALL
8 5 (3.62%) Ubiquiti
9 4 (2.90%) ConnectWise
9 4 (2.90%) Dell
10 1 (0.72%) Citrix
10 1 (0.72%) TOWER Software