IT Support Engineer Job Trends in London

IT Support Engineer
England > London

The median IT Support Engineer salary in London is £35,000 per year, according to job vacancies posted during the 6 months leading to 8 August 2026.

The table below compares current salary benchmarking and summary statistics with the previous two years.

6 months to
8 Aug 2026
Same period 2025 Same period 2024
Rank 292 342 410
Rank change year-on-year +50 +68 -68
Permanent jobs requiring an IT Support Engineer 142 51 55
As % of all permanent jobs in London 0.60% 0.42% 0.28%
As % of the Job Titles category 0.65% 0.46% 0.30%
Number of salaries quoted 134 47 51
10th Percentile £29,000 £27,500 £26,750
25th Percentile £31,625 £31,250 £31,250
Median annual salary (50th Percentile) £35,000 £39,000 £34,000
Median % change year-on-year -10.26% +14.71% -2.16%
75th Percentile £40,000 £49,000 £38,500
90th Percentile £57,125 £53,750 £40,000
England median annual salary £33,500 £34,000 £30,317
% change year-on-year -1.47% +12.15% -6.72%

All Permanent IT Job Roles
London

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in London with a recognized job title 21,981 11,197 18,584
% of permanent jobs with a recognized job title 92.88% 91.70% 95.02%
Number of salaries quoted 15,030 7,264 12,954
10th Percentile £40,000 £39,000 £40,000
25th Percentile £55,000 £52,500 £51,250
Median annual salary (50th Percentile) £75,000 £72,500 £70,500
Median % change year-on-year +3.45% +2.84% -2.76%
75th Percentile £95,000 £97,500 £95,000
90th Percentile £100,000 £120,000 £118,750
England median annual salary £57,500 £55,000 £55,000
% change year-on-year +4.55% - -8.33%

IT Support Engineer
Job Vacancy Trend in London

Historical trend showing the proportion of permanent IT job postings featuring 'IT Support Engineer' in the job title relative to all permanent IT jobs advertised in London.

IT Support Engineer job vacancy trend in London

IT Support Engineer
Salary Trend in London

Salary distribution trend for IT Support Engineer job vacancies in London.

Salary distribution trend for IT Support Engineer job vacancies in London

IT Support Engineer
Salary Histogram in London

Salary distribution for jobs citing IT Support Engineer in London over the 6 months to 8 August 2026.

Salary histogram for IT Support Engineer in London

IT Support Engineer
Job Locations in London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support Engineer within the London region over the 6 months to 8 August 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Central London 0 23 £35,000 +16.67% 6
South London +14 18 £35,000 -1.41% 1
West London - 4 £36,750 - 2
East London - 1 £35,000 -
North London - 1 £35,000 -
IT Support Engineer
England

IT Support Engineer Skill Set
Top 30 Co-Occurring Skills & Capabilities in London

For the 6 months to 8 August 2026, IT Support Engineer job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads across the London region featuring IT Support Engineer in the job title.

1 119 (83.80%) Microsoft 365
2 117 (82.39%) Microsoft
3 107 (75.35%) Windows
4 75 (52.82%) Active Directory
5 60 (42.25%) Entra ID
6 57 (40.14%) Microsoft Exchange
7 51 (35.92%) Problem-Solving
8 44 (30.99%) Azure
9 42 (29.58%) Mac OS
9 42 (29.58%) SharePoint
9 42 (29.58%) Windows Server
10 34 (23.94%) Firewall
11 32 (22.54%) Customer Service
12 31 (21.83%) Microsoft Intune
13 29 (20.42%) Service Delivery
14 28 (19.72%) Microsoft Office
15 27 (19.01%) Degree
16 25 (17.61%) DNS
17 23 (16.20%) ITIL
17 23 (16.20%) Wi-Fi
18 22 (15.49%) SaaS
19 20 (14.08%) DHCP
19 20 (14.08%) Hyper-V
19 20 (14.08%) VMware
20 19 (13.38%) Autotask
20 19 (13.38%) LAN
20 19 (13.38%) Microsoft Certification
20 19 (13.38%) TCP/IP
20 19 (13.38%) VMware Infrastructure
20 19 (13.38%) WAN

IT Support Engineer Skill Set
Co-Occurring Skills & Capabilities in London by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 57 (40.14%) Microsoft Exchange
2 42 (29.58%) SharePoint
3 4 (2.82%) Exchange Server 2007
3 4 (2.82%) Exchange Server 2010
3 4 (2.82%) Exchange Server 2013
4 3 (2.11%) IIS
Applications
1 28 (19.72%) Microsoft Office
2 4 (2.82%) Microsoft Excel
2 4 (2.82%) Microsoft PowerPoint
Cloud Services
1 119 (83.80%) Microsoft 365
2 60 (42.25%) Entra ID
3 44 (30.99%) Azure
4 22 (15.49%) SaaS
5 18 (12.68%) Google Workspace
6 13 (9.15%) OneDrive
7 9 (6.34%) AWS
8 4 (2.82%) Cloud Computing
9 3 (2.11%) Cloudflare
10 2 (1.41%) Dynamics 365
11 1 (0.70%) IaaS
11 1 (0.70%) Mimecast
Communications & Networking
1 34 (23.94%) Firewall
2 25 (17.61%) DNS
3 23 (16.20%) Wi-Fi
4 20 (14.08%) DHCP
5 19 (13.38%) LAN
5 19 (13.38%) TCP/IP
5 19 (13.38%) WAN
6 13 (9.15%) VLAN
7 10 (7.04%) VoIP
8 8 (5.63%) VPN
9 7 (4.93%) Wireless
10 3 (2.11%) IPsec
10 3 (2.11%) SSL
11 2 (1.41%) Cisco IOS
12 1 (0.70%) RFID
12 1 (0.70%) SAN
Database & Business Intelligence
1 2 (1.41%) SQL Server
Development Applications
1 3 (2.11%) JIRA
General
1 83 (58.45%) Social Skills
2 12 (8.45%) Organisational Skills
3 11 (7.75%) Finance
4 7 (4.93%) Law
5 5 (3.52%) Advertising
5 5 (3.52%) Inclusion and Diversity
5 5 (3.52%) Legal
6 4 (2.82%) Analytical Skills
6 4 (2.82%) Financial Institution
6 4 (2.82%) Games
7 3 (2.11%) Retail
8 2 (1.41%) Police
9 1 (0.70%) Japanese Language
Libraries, Frameworks & Software Standards
1 2 (1.41%) CSS
1 2 (1.41%) EDI
1 2 (1.41%) HTML
1 2 (1.41%) LDAP
1 2 (1.41%) SAML
2 1 (0.70%) Web Services
Miscellaneous
1 14 (9.86%) Onboarding
2 11 (7.75%) Video Conferencing
3 8 (5.63%) Self-Motivation
4 5 (3.52%) iPad
5 4 (2.82%) Educational Technology
5 4 (2.82%) Virtual Team
6 3 (2.11%) Clustering
6 3 (2.11%) iPhone
7 2 (1.41%) Analytical Mindset
7 2 (1.41%) Enterprise Software
8 1 (0.70%) Driving Licence
8 1 (0.70%) Fat Client
8 1 (0.70%) Mobile Computing
8 1 (0.70%) Social Media
8 1 (0.70%) Thin Client
Operating Systems
1 107 (75.35%) Windows
2 42 (29.58%) Mac OS
2 42 (29.58%) Windows Server
3 18 (12.68%) Linux
4 15 (10.56%) Windows Server 2016
4 15 (10.56%) Windows Server 2019
5 12 (8.45%) Windows 10
6 8 (5.63%) Windows Server 2012
7 4 (2.82%) Apple iOS
7 4 (2.82%) Windows Server 2008
8 3 (2.11%) Android
8 3 (2.11%) Mac OS X
Processes & Methodologies
1 51 (35.92%) Problem-Solving
2 32 (22.54%) Customer Service
3 29 (20.42%) Service Delivery
4 23 (16.20%) ITIL
5 15 (10.56%) Computer Science
6 13 (9.15%) Continuous Improvement
6 13 (9.15%) Cybersecurity
6 13 (9.15%) ITSM
7 11 (7.75%) Project Delivery
8 10 (7.04%) Email Migration
8 10 (7.04%) Identity Management
8 10 (7.04%) Remote Monitoring and Management
8 10 (7.04%) Server Management
9 8 (5.63%) Change Management
9 8 (5.63%) Collaborative Culture
9 8 (5.63%) Disaster Recovery
9 8 (5.63%) Incident Response
9 8 (5.63%) Kalman Filter
9 8 (5.63%) Service Management
10 6 (4.23%) Infrastructure as Code
Programming Languages
1 8 (5.63%) PowerShell
2 3 (2.11%) C#
2 3 (2.11%) SQL
3 1 (0.70%) Python
Qualifications
1 27 (19.01%) Degree
2 19 (13.38%) Microsoft Certification
3 13 (9.15%) DBS Check
4 10 (7.04%) A+ Certification
5 5 (3.52%) CCNA
5 5 (3.52%) Cisco Certification
6 3 (2.11%) Azure Certification
7 2 (1.41%) Computer Science Degree
7 2 (1.41%) SC Cleared
7 2 (1.41%) Security Cleared
8 1 (0.70%) AWS Certification
8 1 (0.70%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 13 (9.15%) SLA
2 2 (1.41%) Cyber Essentials
2 2 (1.41%) GDPR
System Software
1 75 (52.82%) Active Directory
2 20 (14.08%) Hyper-V
3 19 (13.38%) VMware Infrastructure
4 5 (3.52%) Virtual Desktop
5 1 (0.70%) XenApp
Systems Management
1 31 (21.83%) Microsoft Intune
2 19 (13.38%) Autotask
3 13 (9.15%) Jamf Pro
4 5 (3.52%) SCCM
5 4 (2.82%) Active Directory Federation Services
6 3 (2.11%) Failover Clustering
6 3 (2.11%) Single Sign-On
7 2 (1.41%) WSUS
Vendors
1 117 (82.39%) Microsoft
2 20 (14.08%) VMware
3 18 (12.68%) Google
4 17 (11.97%) Cisco
5 15 (10.56%) HP
6 13 (9.15%) Meraki
6 13 (9.15%) Ubiquiti
7 11 (7.75%) Datto
8 10 (7.04%) Aruba
8 10 (7.04%) SonicWALL
9 5 (3.52%) Apple
10 4 (2.82%) ConnectWise
10 4 (2.82%) Dell
11 3 (2.11%) ServiceNow
12 2 (1.41%) Citrix
13 1 (0.70%) Acronis
13 1 (0.70%) Bloomberg
13 1 (0.70%) EMC
13 1 (0.70%) EqualLogic
13 1 (0.70%) Reuters