Period
to 26 January 2020

The median annual salary for an IT Support Engineer was £32,500 in advertised job vacancies in London during the 6 months to 26 January 2020.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

IT Support Engineer
England > London
6 months to
26 Jan 2020
Same period 2019 Same period 2018
Rank 406 455 607
Rank change year-on-year +49 +152 -27
Permanent jobs requiring an IT Support Engineer 328 356 221
As % of all permanent IT jobs advertised in London 0.65% 0.57% 0.32%
As % of the Job Titles category 0.69% 0.60% 0.33%
Number of salaries quoted 299 323 212
London median annual salary £32,500 £32,500 £30,000
Median salary % change year-on-year - +8.33% +7.14%
10th Percentile £23,500 £23,500 £21,250
90th Percentile £42,250 £45,350 £46,613
England median annual salary £30,000 £29,500 £27,500
% change year-on-year +1.69% +7.27% +5.77%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
London
Permanent vacancies in London with a recognized job title 47,882 59,790 66,662
% of permanent IT jobs with a recognized job title 94.83% 95.37% 95.25%
Number of salaries quoted 38,770 48,899 54,539
London median annual salary £65,000 £62,500 £60,000
Median salary % change year-on-year +4.00% +4.17% +4.35%
10th Percentile £35,000 £33,750 £33,750
90th Percentile £100,000 £95,000 £90,000
England median annual salary £52,500 £51,000 £50,000
% change year-on-year +2.94% +2.00% +5.26%

IT Support Engineer
Job Vacancy Trend in London

Job postings that featured IT Support Engineer in the job title as a percentage of all IT jobs advertised in London.

Job vacancy trend for IT Support Engineer in London

IT Support Engineer
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support Engineer in London.

Salary trend for IT Support Engineer in London

IT Support Engineer
Salary Histogram in London

The salary distribution of IT jobs citing IT Support Engineer in London over the 6 months to 26 January 2020.

Salary histogram for IT Support Engineer in London

IT Support Engineer
Job Locations in London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support Engineer within the London region over the 6 months to 26 January 2020. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Central London +25 81 £30,000 -4.76% 6
South London +23 31 £38,500 +23.20% 6
North London +14 24 £30,000 +7.14% 1
West London +26 15 £35,000 +27.27% 6
East London +9 10 £32,250 -0.77% 8
IT Support Engineer
England

IT Support Engineer Skill Set
Top 30 Co-occurring IT Skills in London

For the 6 months to 26 January 2020, IT Support Engineer job roles required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the London region featuring IT Support Engineer in the job title.

1 285 (86.89%) Windows
2 191 (58.23%) Active Directory
3 181 (55.18%) Office 365
4 177 (53.96%) Microsoft
5 138 (42.07%) Windows 10
6 102 (31.10%) Windows Server
7 95 (28.96%) VMware
8 90 (27.44%) Microsoft Office
9 76 (23.17%) Azure
10 71 (21.65%) DNS
11 70 (21.34%) DHCP
12 67 (20.43%) TCP/IP
13 63 (19.21%) LAN
14 60 (18.29%) WAN
15 59 (17.99%) Windows 7
16 58 (17.68%) ITIL
17 57 (17.38%) VMware Infrastructure
18 56 (17.07%) Microsoft Certification
19 54 (16.46%) Firewall
20 51 (15.55%) Hyper-V
21 47 (14.33%) Citrix
22 45 (13.72%) Windows Server 2012
23 44 (13.41%) AWS
23 44 (13.41%) Degree
24 43 (13.11%) VoIP
25 41 (12.50%) Cisco
26 36 (10.98%) Finance
27 35 (10.67%) MCP
27 35 (10.67%) MCSA
28 32 (9.76%) MS Exchange

IT Support Engineer Skill Set
Co-occurring IT Skills in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 32 (9.76%) MS Exchange
2 15 (4.57%) Exchange Server 2010
3 10 (3.05%) SharePoint
4 8 (2.44%) Exchange Server 2013
5 7 (2.13%) IIS
6 5 (1.52%) Exchange Server 2003
6 5 (1.52%) Exchange Server 2007
6 5 (1.52%) Skype for Business
7 2 (0.61%) Apache
7 2 (0.61%) Blackberry Enterprise Server
7 2 (0.61%) Site Server
Applications
1 90 (27.44%) Microsoft Office
2 15 (4.57%) Microsoft Excel
3 7 (2.13%) Microsoft PowerPoint
Business Applications
1 3 (0.91%) Dynamics AX
1 3 (0.91%) NetSuite
Cloud Services
1 181 (55.18%) Office 365
2 76 (23.17%) Azure
3 44 (13.41%) AWS
4 23 (7.01%) G Suite
5 7 (2.13%) Azure Active Directory
6 5 (1.52%) SaaS
7 4 (1.22%) OneDrive
8 3 (0.91%) GCP
9 2 (0.61%) Cloud Computing
9 2 (0.61%) Dropbox
9 2 (0.61%) Google Docs
9 2 (0.61%) OpenDNS
10 1 (0.30%) Datadog
Communications & Networking
1 71 (21.65%) DNS
2 70 (21.34%) DHCP
3 67 (20.43%) TCP/IP
4 63 (19.21%) LAN
5 60 (18.29%) WAN
6 54 (16.46%) Firewall
7 43 (13.11%) VoIP
8 30 (9.15%) Wi-Fi
8 30 (9.15%) Wireless
9 22 (6.71%) Ethernet
10 20 (6.10%) VPN
11 18 (5.49%) SAN
12 13 (3.96%) VLAN
13 9 (2.74%) Internet
13 9 (2.74%) Remote Desktop
14 7 (2.13%) Skype
15 5 (1.52%) Unified Communications
16 4 (1.22%) IP Telephony
16 4 (1.22%) NetScaler
16 4 (1.22%) WebEx
Database & Business Intelligence
1 17 (5.18%) SQL Server
2 6 (1.83%) SQL Server 2012
3 3 (0.91%) SQL Server 2005
3 3 (0.91%) SQL Server 2008
3 3 (0.91%) SQL Server 2014
3 3 (0.91%) SQL Server 2016
4 2 (0.61%) MySQL
5 1 (0.30%) MS Access
Development Applications
1 1 (0.30%) Eclipse
1 1 (0.30%) JIRA
1 1 (0.30%) Visual Studio
General
1 36 (10.98%) Finance
2 15 (4.57%) Telecoms
3 12 (3.66%) Marketing
4 11 (3.35%) Law
5 10 (3.05%) Advertising
6 9 (2.74%) Legal
7 7 (2.13%) Public Sector
8 5 (1.52%) Banking
8 5 (1.52%) French Language
9 4 (1.22%) Publishing
10 3 (0.91%) Back Office
11 2 (0.61%) Electronics
11 2 (0.61%) Manufacturing
11 2 (0.61%) Multimedia
11 2 (0.61%) Pharmaceutical
11 2 (0.61%) Private Banking
12 1 (0.30%) Financial Institution
12 1 (0.30%) German Language
12 1 (0.30%) Retail
Libraries, Frameworks & Software Standards
1 3 (0.91%) Web Services
2 2 (0.61%) .NET
3 1 (0.30%) CSS
3 1 (0.30%) HTML
3 1 (0.30%) LDAP
3 1 (0.30%) Sensu
3 1 (0.30%) WSH
Miscellaneous
1 24 (7.32%) Driving Licence
2 14 (4.27%) Analytical Skills
3 11 (3.35%) Enterprise Storage
4 8 (2.44%) Client/Server
4 8 (2.44%) Video Conferencing
5 7 (2.13%) Data Centre
6 5 (1.52%) Hedge funds
6 5 (1.52%) iPhone
6 5 (1.52%) Self-Motivation
7 4 (1.22%) Blackberry
7 4 (1.22%) CCTV
7 4 (1.22%) User Experience
8 3 (0.91%) Management Information System
8 3 (0.91%) Replication
9 2 (0.61%) Digital Media
9 2 (0.61%) FMCG
9 2 (0.61%) iPad
9 2 (0.61%) Smartphone
10 1 (0.30%) Fat Client
10 1 (0.30%) Social Media
Operating Systems
1 285 (86.89%) Windows
2 138 (42.07%) Windows 10
3 102 (31.10%) Windows Server
4 59 (17.99%) Windows 7
5 45 (13.72%) Windows Server 2012
6 28 (8.54%) Apple iOS
7 24 (7.32%) Mac OS X
8 19 (5.79%) Windows Server 2008
9 14 (4.27%) Linux
10 13 (3.96%) Mac OS
11 11 (3.35%) Windows Server 2003
12 8 (2.44%) Unix
13 6 (1.83%) Android
14 3 (0.91%) Windows 8
14 3 (0.91%) Windows XP
15 2 (0.61%) Red Hat Enterprise Linux
Processes & Methodologies
1 58 (17.68%) ITIL
2 31 (9.45%) Problem-Solving
3 27 (8.23%) Mobile Device Management
4 22 (6.71%) Mentoring
4 22 (6.71%) Network Monitoring
5 21 (6.40%) Asset Management
6 17 (5.18%) Migration
7 16 (4.88%) Infrastructure Engineering
8 15 (4.57%) Time Management
9 12 (3.66%) Computer Science
10 11 (3.35%) Antivirus Management
10 11 (3.35%) Service Delivery
11 9 (2.74%) CRM
12 8 (2.44%) Line Management
13 7 (2.13%) Creative Thinking
13 7 (2.13%) Server Management
14 6 (1.83%) DevOps
14 6 (1.83%) Disaster Recovery
14 6 (1.83%) Fintech
15 5 (1.52%) Continuous Improvement
Programming Languages
1 26 (7.93%) PowerShell
2 17 (5.18%) SQL
3 2 (0.61%) C
3 2 (0.61%) C#
3 2 (0.61%) Python
4 1 (0.30%) JavaScript
4 1 (0.30%) Perl
4 1 (0.30%) VB
4 1 (0.30%) VBScript
Qualifications
1 56 (17.07%) Microsoft Certification
2 44 (13.41%) Degree
3 35 (10.67%) MCP
3 35 (10.67%) MCSA
4 25 (7.62%) MCSE
5 19 (5.79%) VMware Certified Professional (VCP)
6 14 (4.27%) Cisco Certification
7 13 (3.96%) CCNA
8 11 (3.35%) MCITP
9 10 (3.05%) MCTS
10 4 (1.22%) A+ Certification
10 4 (1.22%) ITIL Foundation Certificate
11 3 (0.91%) Computer Science Degree
12 2 (0.61%) CCNP
12 2 (0.61%) ITIL Certification
13 1 (0.30%) ACSP
13 1 (0.30%) ACTC
13 1 (0.30%) CCENT
13 1 (0.30%) HND
13 1 (0.30%) Numerate Degree
Quality Assurance & Compliance
1 14 (4.27%) SLA
2 4 (1.22%) ISO/IEC 27001
3 3 (0.91%) QA
4 1 (0.30%) GDPR
4 1 (0.30%) Sarbanes-Oxley
System Software
1 191 (58.23%) Active Directory
2 57 (17.38%) VMware Infrastructure
3 51 (15.55%) Hyper-V
4 13 (3.96%) XenApp
5 9 (2.74%) VMware ESXi
6 4 (1.22%) XenDesktop
7 3 (0.91%) Virtual Servers
8 2 (0.61%) Microsoft Virtual Server
8 2 (0.61%) Virtual Machines
9 1 (0.30%) vSphere
Systems Management
1 18 (5.49%) SCCM
2 8 (2.44%) vCenter Server
2 8 (2.44%) WSUS
3 7 (2.13%) Backup Exec
3 7 (2.13%) Jamf Pro
3 7 (2.13%) Microsoft Intune
4 5 (1.52%) Norton AntiVirus
5 2 (0.61%) Cisco CUCM
5 2 (0.61%) FortiGate
5 2 (0.61%) Single Sign-On
6 1 (0.30%) Automic
6 1 (0.30%) Grafana
6 1 (0.30%) McAfee ePO
6 1 (0.30%) Nagios
6 1 (0.30%) SCOM
Vendors
1 177 (53.96%) Microsoft
2 95 (28.96%) VMware
3 47 (14.33%) Citrix
4 41 (12.50%) Cisco
5 20 (6.10%) Apple
6 18 (5.49%) Google
7 15 (4.57%) Meraki
8 14 (4.27%) HP
9 12 (3.66%) Symantec
10 11 (3.35%) Dell
10 11 (3.35%) Sophos
11 10 (3.05%) ServiceNow
12 8 (2.44%) Bloomberg
13 7 (2.13%) Ivanti
14 6 (1.83%) Veeam
15 5 (1.52%) Avaya
15 5 (1.52%) SAP
16 4 (1.22%) iManage
16 4 (1.22%) Veritas
17 3 (0.91%) Shavlik