CRM Specialist Job Trends in London

Customer Relationship Management Specialist
England > London

The median Customer Relationship Management Specialist salary in London is £65,000 per year, according to job vacancies posted during the 6 months leading to 2 January 2026.

The table below compares current salary benchmarking and summary statistics with the previous two years.

6 months to
2 Jan 2026
Same period 2025 Same period 2024
Rank 362 423 449
Rank change year-on-year +61 +26 +254
Permanent jobs requiring a CRM Specialist 20 6 2
As % of all permanent jobs in London 0.15% 0.038% 0.011%
As % of the Job Titles category 0.16% 0.041% 0.012%
Number of salaries quoted 10 2 2
10th Percentile £42,500 £49,700 £46,825
25th Percentile - £52,250 £48,438
Median annual salary (50th Percentile) £65,000 £59,000 £53,250
Median % change year-on-year +10.17% +10.80% -7.39%
75th Percentile - £68,250 £59,438
90th Percentile - £72,300 £61,875
England median annual salary £50,000 £59,000 £49,750
% change year-on-year -15.25% +18.59% -15.32%

All Permanent IT Job Roles
London

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in London with a recognized job title 12,493 14,600 16,929
% of permanent jobs with a recognized job title 90.87% 92.95% 95.15%
Number of salaries quoted 8,274 8,494 13,679
10th Percentile £35,750 £42,500 £41,250
25th Percentile £50,000 £55,000 £55,000
Median annual salary (50th Percentile) £72,434 £75,000 £75,000
Median % change year-on-year -3.42% - +3.45%
75th Percentile £95,000 £95,000 £95,000
90th Percentile £115,000 £120,000 £115,000
England median annual salary £55,000 £60,000 £60,000
% change year-on-year -8.33% - -1.78%

CRM Specialist
Job Vacancy Trend in London

Historical trend showing the proportion of permanent IT job postings featuring 'CRM Specialist' in the job title relative to all permanent IT jobs advertised in London.

CRM Specialist job vacancy trend in London

CRM Specialist
Salary Trend in London

Salary distribution trend for CRM Specialist job vacancies in London.

Salary distribution trend for CRM Specialist job vacancies in London

CRM Specialist
Salary Histogram in London

Salary distribution for jobs citing CRM Specialist in London over the 6 months to 2 January 2026.

Salary histogram for CRM Specialist in London

CRM Specialist Skill Set
Top 30 Co-Occurring Skills & Capabilities in London

For the 6 months to 2 January 2026, CRM Specialist job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads across the London region featuring CRM Specialist in the job title.

1 20 (100.00%) CRM
2 9 (45.00%) Business Development
3 8 (40.00%) Product Management
4 5 (25.00%) Analytics
5 3 (15.00%) Actionable Insight
6 2 (10.00%) A/B Testing
6 2 (10.00%) Campaign Analytics
6 2 (10.00%) Copywriting
6 2 (10.00%) Data Management
6 2 (10.00%) Data-Driven Marketing
6 2 (10.00%) Email Marketing
6 2 (10.00%) HubSpot
6 2 (10.00%) Marketing Automation
6 2 (10.00%) Personalization
7 1 (5.00%) Business Intelligence
7 1 (5.00%) CMS
7 1 (5.00%) Collaborative Culture
7 1 (5.00%) Continuous Improvement
7 1 (5.00%) CSS
7 1 (5.00%) Customer Engagement
7 1 (5.00%) Data Collection
7 1 (5.00%) Data Protection
7 1 (5.00%) Data Quality
7 1 (5.00%) Data Strategy
7 1 (5.00%) Decision-Making
7 1 (5.00%) GDPR
7 1 (5.00%) HTML
7 1 (5.00%) LexisNexis
7 1 (5.00%) Line Management
7 1 (5.00%) Power BI

CRM Specialist Skill Set
Co-Occurring Skills & Capabilities in London by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 1 (5.00%) CMS
Cloud Services
1 1 (5.00%) Power Platform
Database & Business Intelligence
1 1 (5.00%) Power BI
General
1 13 (65.00%) Marketing
2 8 (40.00%) Law
3 3 (15.00%) Inclusion and Diversity
4 2 (10.00%) Analytical Skills
5 1 (5.00%) Health Technology
5 1 (5.00%) Legal
5 1 (5.00%) Organisational Skills
Libraries, Frameworks & Software Standards
1 1 (5.00%) CSS
1 1 (5.00%) HTML
Miscellaneous
1 3 (15.00%) Onboarding
Processes & Methodologies
1 20 (100.00%) CRM
2 9 (45.00%) Business Development
3 8 (40.00%) Product Management
4 5 (25.00%) Analytics
5 3 (15.00%) Actionable Insight
6 2 (10.00%) A/B Testing
6 2 (10.00%) Campaign Analytics
6 2 (10.00%) Copywriting
6 2 (10.00%) Data Management
6 2 (10.00%) Data-Driven Marketing
6 2 (10.00%) Email Marketing
6 2 (10.00%) Marketing Automation
6 2 (10.00%) Personalization
7 1 (5.00%) Collaborative Culture
7 1 (5.00%) Data Collection
7 1 (5.00%) Data Strategy
7 1 (5.00%) Decision-Making
7 1 (5.00%) Problem-Solving
7 1 (5.00%) Stakeholder Management
7 1 (5.00%) Strategic Thinking
Quality Assurance & Compliance
1 1 (5.00%) Data Quality
1 1 (5.00%) GDPR
Vendors
1 2 (10.00%) HubSpot
2 1 (5.00%) LexisNexis
2 1 (5.00%) Salesforce
2 1 (5.00%) Salesforce Marketing Cloud