Period
to 23 November 2017

The median annual salary for an Operational Support Analyst was £25,000 in advertised job vacancies in London during the 6 months to 23 November 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Operational Support Analyst
England > London
6 months to
23 Nov 2017
Same period 2016 Same period 2015
Rank 815 821 866
Rank change year-on-year +6 +45 +1
Permanent jobs requiring an Operational Support Analyst 25 29 44
As % of all permanent IT jobs advertised in London 0.033% 0.038% 0.050%
As % of the Job Titles category 0.035% 0.040% 0.052%
Number of salaries quoted 25 28 36
London median annual salary £25,000 £42,750 £47,500
Median salary % change year-on-year -41.52% -10.00% +5.56%
10th Percentile £19,500 £29,750 £35,000
90th Percentile £42,000 £70,000 £55,000
England median annual salary £31,500 £35,000 £38,750
% change year-on-year -10.00% -9.68% +35.37%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
London
Permanent vacancies in London with a recognized job title 70899 72968 85123
% of permanent IT jobs with a recognized job title 94.37% 95.97% 96.02%
Number of salaries quoted 55853 62987 72260
London median annual salary £60,000 £57,500 £55,000
Median salary % change year-on-year +4.35% +4.55% +4.76%
10th Percentile £33,351 £32,500 £32,000
90th Percentile £90,000 £87,500 £85,000
England median annual salary £50,000 £47,500 £46,377
% change year-on-year +5.26% +2.42% +3.06%

Operational Support Analyst
Job Vacancy Trend in London

Job postings that featured Operational Support Analyst in the job title as a percentage of all IT jobs advertised in London.

Job vacancy trend for Operational Support Analyst in London

Operational Support Analyst
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Operational Support Analyst in London.

Salary trend for Operational Support Analyst in London

Operational Support Analyst
Salary Histogram in London

The salary distribution of IT jobs citing Operational Support Analyst in London over the 6 months to 23 November 2017.

Salary histogram for Operational Support Analyst in London

Operational Support Analyst
Job Locations in London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Operational Support Analyst within the London region over the 6 months to 23 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Central London +16 4 £42,000 -2.33%
Operational Support Analyst
England

Operational Support Analyst Skill Set
Top 30 Co-occurring IT Skills in London

For the 6 months to 23 November 2017, Operational Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the London region featuring Operational Support Analyst in the job title.

1 18 (72.00%) SQL
1 18 (72.00%) Microsoft Office
2 14 (56.00%) Windows
2 14 (56.00%) Microsoft Excel
2 14 (56.00%) Degree
2 14 (56.00%) Computer Science
3 13 (52.00%) JIRA
3 13 (52.00%) Confluence
3 13 (52.00%) B2C
3 13 (52.00%) Management Information System
3 13 (52.00%) Test Scripting
4 10 (40.00%) Finance
5 6 (24.00%) Banking
6 5 (20.00%) Unix
6 5 (20.00%) SWIFT
7 4 (16.00%) Data Entry
7 4 (16.00%) Linux
8 3 (12.00%) Back Office
8 3 (12.00%) FTP
8 3 (12.00%) Microsoft
8 3 (12.00%) Salesforce.com
8 3 (12.00%) Analytical Skills
9 2 (8.00%) FIX Protocol
9 2 (8.00%) Java
9 2 (8.00%) Derivative
10 1 (4.00%) Statistics
10 1 (4.00%) Electronic Trading
10 1 (4.00%) SQL Server 2008
10 1 (4.00%) NAS
10 1 (4.00%) SolarWinds

Operational Support Analyst Skill Set
Co-occurring IT Skills in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 13 (52.00%) Confluence
2 1 (4.00%) JBoss
2 1 (4.00%) Tomcat
Applications
1 18 (72.00%) Microsoft Office
2 14 (56.00%) Microsoft Excel
Business Applications
1 1 (4.00%) Siebel CRM
Communications & Networking
1 3 (12.00%) FTP
2 1 (4.00%) NAS
Database & Business Intelligence
1 1 (4.00%) Blockchain
1 1 (4.00%) Oracle Database
1 1 (4.00%) SQL Server
1 1 (4.00%) SQL Server 2008
Development Applications
1 13 (52.00%) JIRA
General
1 10 (40.00%) Finance
2 6 (24.00%) Banking
3 3 (12.00%) Back Office
Libraries, Frameworks & Software Standards
1 2 (8.00%) FIX Protocol
Miscellaneous
1 14 (56.00%) Computer Science
2 13 (52.00%) Management Information System
3 5 (20.00%) SWIFT
4 3 (12.00%) Analytical Skills
5 2 (8.00%) Derivative
6 1 (4.00%) Blackberry
6 1 (4.00%) Equities
6 1 (4.00%) Eurex
6 1 (4.00%) Foreign Exchange (FX)
Operating Systems
1 14 (56.00%) Windows
2 5 (20.00%) Unix
3 4 (16.00%) Linux
4 1 (4.00%) Windows Server
Processes & Methodologies
1 13 (52.00%) B2C
1 13 (52.00%) Test Scripting
2 4 (16.00%) Data Entry
3 1 (4.00%) Capacity Planning
3 1 (4.00%) Change Management
3 1 (4.00%) Configuration Management
3 1 (4.00%) CRM
3 1 (4.00%) Electronic Trading
3 1 (4.00%) High-Frequency Trading
3 1 (4.00%) Line Management
3 1 (4.00%) Low Latency
3 1 (4.00%) Mentoring
3 1 (4.00%) Proactive Monitoring
3 1 (4.00%) Statistics
Programming Languages
1 18 (72.00%) SQL
2 2 (8.00%) Java
3 1 (4.00%) Perl
3 1 (4.00%) Python
3 1 (4.00%) VBA
Qualifications
1 14 (56.00%) Degree
Quality Assurance & Compliance
1 1 (4.00%) SLA
System Software
1 1 (4.00%) Citrix Presentation Server
Systems Management
1 1 (4.00%) HP SIM
Vendors
1 3 (12.00%) Microsoft
1 3 (12.00%) Salesforce.com
2 1 (4.00%) Avaya
2 1 (4.00%) Cisco
2 1 (4.00%) Citrix
2 1 (4.00%) FFastFill
2 1 (4.00%) HP
2 1 (4.00%) Oracle
2 1 (4.00%) SAP
2 1 (4.00%) Siebel
2 1 (4.00%) SolarWinds
2 1 (4.00%) Wyse