Service Desk Team Leader Job Trends in London

Service Desk Team Lead
England > London

The median Service Desk Team Lead salary in London is £47,500 per year, according to job vacancies posted during the 6 months leading to 21 October 2025.

The table below compares current salary benchmarking and summary statistics with the previous two years.

6 months to
21 Oct 2025
Same period 2024 Same period 2023
Rank 369 438 448
Rank change year-on-year +69 +10 +346
Permanent jobs requiring a Service Desk Team Leader 10 3 18
As % of all permanent jobs in London 0.085% 0.017% 0.089%
As % of the Job Titles category 0.093% 0.018% 0.093%
Number of salaries quoted 1 2 18
10th Percentile - £46,375 £44,100
25th Percentile £46,250 £46,563 £45,313
Median annual salary (50th Percentile) £47,500 £48,750 £52,500
Median % change year-on-year -2.56% -7.14% +16.67%
75th Percentile £48,750 £51,563 £57,500
90th Percentile - £52,125 £58,250
England median annual salary £32,500 £36,500 £40,000
% change year-on-year -10.96% -8.75% +23.08%

All Permanent IT Job Vacancies
London

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in London with a recognized job title 10,727 16,689 19,333
% of permanent jobs with a recognized job title 90.87% 95.20% 95.13%
Number of salaries quoted 6,982 10,419 15,834
10th Percentile £36,250 £40,000 £41,000
25th Percentile £51,250 £53,750 £55,000
Median annual salary (50th Percentile) £72,500 £75,000 £75,000
Median % change year-on-year -3.33% - +4.90%
75th Percentile £95,000 £95,000 £95,000
90th Percentile £120,000 £120,000 £115,000
England median annual salary £53,750 £57,500 £60,000
% change year-on-year -6.52% -4.17% -

Service Desk Team Leader
Job Vacancy Trend in London

Historical trend showing the proportion of permanent IT job postings featuring 'Service Desk Team Leader' in the job title relative to all permanent IT jobs advertised in London.

Service Desk Team Leader job vacancy trend in London

Service Desk Team Leader
Salary Trend in London

Salary distribution trend for Service Desk Team Leader job vacancies in London.

Salary distribution trend for Service Desk Team Leader job vacancies in London

Service Desk Team Leader
Job Locations in London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Desk Team Leader within the London region over the 6 months to 21 October 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Central London +47 1 £47,500 -2.56%
Service Desk Team Leader
England

Service Desk Team Leader Skill Set
Top 24 Co-Occurring Skills & Capabilities in London

For the 6 months to 21 October 2025, Service Desk Team Leader job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads across the London region featuring Service Desk Team Leader in the job title.

1 10 (100.00%) Active Directory
1 10 (100.00%) Microsoft
2 9 (90.00%) Coaching
2 9 (90.00%) Conflict Resolution
2 9 (90.00%) Continuous Improvement
2 9 (90.00%) Degree
2 9 (90.00%) ITSM
2 9 (90.00%) JIRA
2 9 (90.00%) Knowledge Management
2 9 (90.00%) MCSE
2 9 (90.00%) Microsoft Certification
2 9 (90.00%) Microsoft Office
2 9 (90.00%) Service Management
3 1 (10.00%) Azure
3 1 (10.00%) Incident Management
3 1 (10.00%) ITIL
3 1 (10.00%) Microsoft 365
3 1 (10.00%) Microsoft Intune
3 1 (10.00%) Problem-Solving
3 1 (10.00%) Process Improvement
3 1 (10.00%) QA
3 1 (10.00%) Root Cause Analysis
3 1 (10.00%) SLA
3 1 (10.00%) Windows

Service Desk Team Leader Skill Set
Co-Occurring Skills & Capabilities in London by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Applications
1 9 (90.00%) Microsoft Office
Cloud Services
1 1 (10.00%) Azure
1 1 (10.00%) Microsoft 365
Development Applications
1 9 (90.00%) JIRA
General
1 9 (90.00%) French Language
1 9 (90.00%) Inclusion and Diversity
1 9 (90.00%) Social Skills
1 9 (90.00%) Swedish Language
Miscellaneous
1 1 (10.00%) CMDB
Operating Systems
1 1 (10.00%) Windows
Processes & Methodologies
1 9 (90.00%) Coaching
1 9 (90.00%) Conflict Resolution
1 9 (90.00%) Continuous Improvement
1 9 (90.00%) ITSM
1 9 (90.00%) Knowledge Management
1 9 (90.00%) Service Management
2 1 (10.00%) Incident Management
2 1 (10.00%) ITIL
2 1 (10.00%) Problem-Solving
2 1 (10.00%) Process Improvement
2 1 (10.00%) Root Cause Analysis
Qualifications
1 9 (90.00%) Degree
1 9 (90.00%) MCSE
1 9 (90.00%) Microsoft Certification
Quality Assurance & Compliance
1 1 (10.00%) QA
1 1 (10.00%) SLA
System Software
1 10 (100.00%) Active Directory
Systems Management
1 1 (10.00%) Microsoft Intune
Vendors
1 10 (100.00%) Microsoft