Period
to 25 February 2021

The following table provides summary statistics for permanent job vacancies advertised in Manchester with a requirement for CRM skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited CRM over the 6 months to 25 February 2021 with a comparison to the same period in the previous 2 years.

Customer Relationship Management (CRM)
North West > Manchester
6 months to
25 Feb 2021
Same period 2020 Same period 2019
Rank 105 106 133
Rank change year-on-year +1 +27 -32
Permanent jobs citing CRM 85 137 158
As % of all permanent jobs advertised in Manchester 2.43% 2.58% 2.42%
As % of the Processes & Methodologies category 2.56% 2.76% 2.63%
Number of salaries quoted 80 132 123
Median annual salary £42,500 £47,500 £45,000
Median salary % change year-on-year -10.53% +5.56% -10.00%
10th Percentile £28,079 £28,088 £32,000
90th Percentile £63,250 £72,250 £83,750
North West median annual salary £42,500 £47,500 £45,000
% change year-on-year -10.53% +5.56% -5.26%

CRM is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Manchester with a requirement for process or methodology skills.

All Process and Methodology Skills
Manchester
Permanent vacancies with a requirement for process or methodology skills 3,324 4,972 6,002
As % of all permanent IT jobs advertised in Manchester 94.92% 93.76% 92.04%
Number of salaries quoted 2,873 4,047 5,028
Median annual salary £50,000 £50,000 £47,500
Median salary % change year-on-year - +5.26% +5.56%
10th Percentile £32,500 £30,000 £28,750
90th Percentile £75,000 £72,500 £72,500
North West median annual salary £49,064 £45,000 £45,000
% change year-on-year +9.03% - -

CRM
Job Vacancy Trend in Manchester

Job postings citing CRM as a proportion of all IT jobs advertised in Manchester.

Job vacancy trend for CRM in Manchester

CRM
Salary Trend in Manchester

3-month moving average salary quoted in jobs citing CRM in Manchester.

Salary trend for CRM in Manchester

CRM
Salary Histogram in Manchester

Salary distribution for jobs citing CRM in Manchester over the 6 months to 25 February 2021.

Salary histogram for CRM in Manchester

CRM
Job Locations in Manchester

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing CRM within the Manchester region over the 6 months to 25 February 2021. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Stockport +29 8 £51,500 +3.00% 2
Wigan - 4 £45,000 -
Bolton +9 3 £35,000 +45.83%
Rochdale +9 2 £29,088 -
Cheadle +6 2 £47,500 -
Bury +3 1 £34,000 +36.00% 1
Oldham - 1 £55,500 -
CRM
North West

For the 6 months to 25 February 2021, IT jobs citing CRM also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Manchester region with a requirement for CRM.

1 29 (34.12%) .NET
2 27 (31.76%) Agile Software Development
3 26 (30.59%) C#
4 25 (29.41%) SQL
5 23 (27.06%) Analytical Skills
6 22 (25.88%) Microsoft
7 20 (23.53%) HTML
8 18 (21.18%) ASP.NET
8 18 (21.18%) Marketing
9 17 (20.00%) MVC
10 16 (18.82%) CSS
10 16 (18.82%) E-Commerce
11 15 (17.65%) SQL Server
11 15 (17.65%) Computer Science
12 14 (16.47%) Dynamics CRM
12 14 (16.47%) XML
12 14 (16.47%) JavaScript
12 14 (16.47%) Problem-Solving
13 13 (15.29%) Azure
14 12 (14.12%) Microsoft Office
14 12 (14.12%) Finance
15 11 (12.94%) Project Management
15 11 (12.94%) ITIL
15 11 (12.94%) Analytics
16 10 (11.76%) ASP.NET MVC
16 10 (11.76%) Microsoft Certification
17 9 (10.59%) OO
17 9 (10.59%) Retail
17 9 (10.59%) jQuery
17 9 (10.59%) Cybersecurity

CRM
Co-occurring IT Skills in Manchester by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 8 (9.41%) MS Exchange
2 4 (4.71%) SharePoint
3 3 (3.53%) WordPress
4 2 (2.35%) Apache Spark
4 2 (2.35%) BizTalk Server
5 1 (1.18%) Umbraco
Applications
1 12 (14.12%) Microsoft Office
2 3 (3.53%) Acrobat
2 3 (3.53%) Microsoft Excel
3 1 (1.18%) Adobe Creative Suite
3 1 (1.18%) MS Visio
Business Applications
1 14 (16.47%) Dynamics CRM
2 3 (3.53%) Elite 3E
3 2 (2.35%) Dynamics AX
3 2 (2.35%) Salesforce.com CRM
4 1 (1.18%) NetSuite
Cloud Services
1 13 (15.29%) Azure
2 9 (10.59%) Dynamics 365
3 7 (8.24%) Power Platform
4 6 (7.06%) AWS
5 4 (4.71%) Microsoft 365
5 4 (4.71%) PowerApps
6 2 (2.35%) Azure Data Factory
7 1 (1.18%) Amazon ECS
7 1 (1.18%) GitHub
7 1 (1.18%) SaaS
7 1 (1.18%) ServiceMax
7 1 (1.18%) Taleo
Communications & Networking
1 8 (9.41%) DNS
1 8 (9.41%) Firewall
1 8 (9.41%) FTP
1 8 (9.41%) IPsec
1 8 (9.41%) LAN
1 8 (9.41%) SSL
1 8 (9.41%) VLAN
1 8 (9.41%) VPN
1 8 (9.41%) WAN
1 8 (9.41%) WLAN
2 3 (3.53%) Extranet
3 2 (2.35%) HTTPS
3 2 (2.35%) Internet
4 1 (1.18%) Broadband
4 1 (1.18%) HTTP
4 1 (1.18%) Skype
4 1 (1.18%) WebEx
Database & Business Intelligence
1 15 (17.65%) SQL Server
2 6 (7.06%) MySQL
3 4 (4.71%) Power BI
4 2 (2.35%) Hadoop
4 2 (2.35%) MongoDB
4 2 (2.35%) PostgreSQL
4 2 (2.35%) SQL Server Integration Services
5 1 (1.18%) Data Vault
Development Applications
1 1 (1.18%) Bitbucket
1 1 (1.18%) Git (software)
1 1 (1.18%) GoCD
1 1 (1.18%) JIRA
General
1 18 (21.18%) Marketing
2 12 (14.12%) Finance
3 9 (10.59%) Retail
4 8 (9.41%) Electronics
4 8 (9.41%) Law
5 7 (8.24%) Legal
6 2 (2.35%) Advertising
7 1 (1.18%) Automotive
7 1 (1.18%) Back Office
7 1 (1.18%) Billing
7 1 (1.18%) Telecoms
Job Titles
1 36 (42.35%) Developer
2 11 (12.94%) .NET Developer
3 8 (9.41%) Analyst
3 8 (9.41%) IT Engineer
3 8 (9.41%) Systems Engineer
4 7 (8.24%) Product Owner
5 6 (7.06%) C# .NET Developer
5 6 (7.06%) C# Developer
5 6 (7.06%) Full Stack Developer
5 6 (7.06%) Software Developer
6 5 (5.88%) ASP.NET Developer
6 5 (5.88%) C# ASP.NET Developer
6 5 (5.88%) PHP Developer
6 5 (5.88%) Senior Product Owner
7 4 (4.71%) Backend Developer
7 4 (4.71%) Junior
7 4 (4.71%) Junior Developer
8 3 (3.53%) Applications Support
8 3 (3.53%) Architect
8 3 (3.53%) Head of CRM
Libraries, Frameworks & Software Standards
1 29 (34.12%) .NET
2 20 (23.53%) HTML
3 18 (21.18%) ASP.NET
4 16 (18.82%) CSS
5 14 (16.47%) XML
6 10 (11.76%) ASP.NET MVC
7 9 (10.59%) HTML5
7 9 (10.59%) jQuery
8 8 (9.41%) CSS3
9 7 (8.24%) Laravel
10 6 (7.06%) .NET Core
10 6 (7.06%) .NET Framework
11 5 (5.88%) Vue.js
12 4 (4.71%) AngularJS
12 4 (4.71%) React
13 3 (3.53%) ASP.NET Web Forms
13 3 (3.53%) OLE
14 2 (2.35%) Ajax
14 2 (2.35%) JSON
14 2 (2.35%) Sass
Miscellaneous
1 23 (27.06%) Analytical Skills
2 7 (8.24%) User Experience
3 4 (4.71%) Driving Licence
3 4 (4.71%) Greenfield Project
4 3 (3.53%) Data Structures
5 2 (2.35%) Social Media
5 2 (2.35%) Video Conferencing
6 1 (1.18%) Analytical Mindset
6 1 (1.18%) IVR
6 1 (1.18%) Mobile App
6 1 (1.18%) PMI
Operating Systems
1 8 (9.41%) Linux
1 8 (9.41%) Windows
1 8 (9.41%) Windows 10
1 8 (9.41%) Windows Server
1 8 (9.41%) Windows Server 2012
Processes & Methodologies
1 27 (31.76%) Agile Software Development
2 17 (20.00%) MVC
3 16 (18.82%) E-Commerce
4 15 (17.65%) Computer Science
5 14 (16.47%) Problem-Solving
6 11 (12.94%) Analytics
6 11 (12.94%) ITIL
6 11 (12.94%) Project Management
7 9 (10.59%) Analytical Thinking
7 9 (10.59%) Cybersecurity
7 9 (10.59%) OO
8 8 (9.41%) Business Intelligence
8 8 (9.41%) Disaster Recovery
8 8 (9.41%) Fintech
8 8 (9.41%) Server Virtualisation
8 8 (9.41%) Storage Management
9 7 (8.24%) Continuous Improvement
9 7 (8.24%) OOD
10 6 (7.06%) Microservices
10 6 (7.06%) Stakeholder Management
Programming Languages
1 26 (30.59%) C#
2 25 (29.41%) SQL
3 14 (16.47%) JavaScript
4 8 (9.41%) PHP
5 5 (5.88%) T-SQL
6 4 (4.71%) Python
7 2 (2.35%) HiveQL
7 2 (2.35%) VB.NET
8 1 (1.18%) C++
8 1 (1.18%) Java
8 1 (1.18%) Ruby
8 1 (1.18%) Scala
8 1 (1.18%) TypeScript
8 1 (1.18%) VB
8 1 (1.18%) VBA
Qualifications
1 10 (11.76%) Microsoft Certification
2 8 (9.41%) Degree
2 8 (9.41%) ITIL Certification
2 8 (9.41%) MCITP
2 8 (9.41%) MCSA
2 8 (9.41%) MCSE
3 5 (5.88%) Computer Science Degree
4 1 (1.18%) ISEB
4 1 (1.18%) PhD
4 1 (1.18%) PMI Certification
Quality Assurance & Compliance
1 3 (3.53%) QA
2 2 (2.35%) GDPR
3 1 (1.18%) SLA
System Software
1 8 (9.41%) Active Directory
2 2 (2.35%) Docker
2 2 (2.35%) HDFS
Systems Management
1 8 (9.41%) WSUS
2 3 (3.53%) Microsoft Intune
3 1 (1.18%) Kubernetes
3 1 (1.18%) Terraform
3 1 (1.18%) Wonderware InTouch
Vendors
1 22 (25.88%) Microsoft
2 8 (9.41%) Cisco
2 8 (9.41%) Salesforce.com
2 8 (9.41%) Sophos
2 8 (9.41%) ZyXEL
3 4 (4.71%) Adobe
4 3 (3.53%) Aderant
4 3 (3.53%) Intapp
4 3 (3.53%) LexisNexis
5 2 (2.35%) Databricks
6 1 (1.18%) Atlassian
6 1 (1.18%) Avature
6 1 (1.18%) Cadence
6 1 (1.18%) Facebook
6 1 (1.18%) HubSpot
6 1 (1.18%) JD Edwards
6 1 (1.18%) ServiceNow
6 1 (1.18%) Sitecore
6 1 (1.18%) Wonderware
6 1 (1.18%) Workday