Period
to 16 January 2018

The following table provides summary statistics for permanent job vacancies advertised in Manchester with a requirement for CRM skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited CRM over the 6 months to 16 January 2018 with a comparison to the same period in the previous 2 years.

Customer Relationship Management (CRM)
North West > Manchester
6 months to
16 Jan 2018
Same period 2017 Same period 2016
Rank 106 121 104
Rank change year-on-year +15 -17 -54
Permanent jobs citing CRM 228 197 197
As % of all permanent IT jobs advertised in Manchester 3.06% 2.68% 2.81%
As % of the Processes & Methodologies category 3.34% 2.92% 3.09%
Number of salaries quoted 185 169 192
Manchester median annual salary £50,000 £40,000 £36,750
Median salary % change year-on-year +25.00% +8.84% -5.77%
10th Percentile £27,500 £30,000 £25,000
90th Percentile £75,000 £70,000 £59,875
North West median annual salary £42,500 £37,500 £37,500
% change year-on-year +13.33% - -6.25%

CRM is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Manchester with a requirement for process or methodology skills.

All Process and Methodology Skills
Manchester
Permanent vacancies with a requirement for process or methodology skills 6,831 6,755 6,374
As % of all permanent IT jobs advertised in Manchester 91.61% 91.77% 90.98%
Number of salaries quoted 5,620 5,827 5,252
Manchester median annual salary £45,000 £42,500 £40,000
Median salary % change year-on-year +5.88% +6.25% +3.90%
10th Percentile £27,500 £26,250 £25,250
90th Percentile £67,500 £63,750 £60,000
North West median annual salary £45,000 £40,000 £40,000
% change year-on-year +12.50% - -

CRM
Job Vacancy Trend in Manchester

Job postings citing CRM as a percentage of all IT jobs advertised in Manchester.

Job vacancy trend for CRM in Manchester

CRM
Salary Trend in Manchester

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing CRM in Manchester.

Salary trend for CRM in Manchester

CRM
Salary Histogram in Manchester

The salary distribution of IT jobs citing CRM in Manchester over the 6 months to 16 January 2018.

Salary histogram for CRM in Manchester

CRM
Job Locations in Manchester

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing CRM within the Manchester region over the 6 months to 16 January 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Bury +13 11 £36,000 - 2
Rochdale +10 5 £55,000 +57.14% 2
Wigan +5 3 £33,750 +5.47%
Salford -2 3 £35,458 +18.19% 1
Oldham +27 2 £21,000 -47.50% 1
Sale +8 1 £28,000 -20.00%
Bolton -1 1 £18,000 -38.13% 3
Stockport -5 1 £75,000 +57.89% 1
CRM
North West

For the 6 months to 16 January 2018, IT jobs citing CRM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Manchester region with a requirement for CRM.

1 80 (35.09%) Microsoft
2 71 (31.14%) Dynamics CRM
3 53 (23.25%) SQL
4 51 (22.37%) Finance
5 49 (21.49%) .NET
6 46 (20.18%) SAP
7 45 (19.74%) Agile Software Development
8 42 (18.42%) C#
9 40 (17.54%) SQL Server
9 40 (17.54%) Business Intelligence
9 40 (17.54%) Degree
10 35 (15.35%) JavaScript
11 32 (14.04%) ERP
11 32 (14.04%) Retail
11 32 (14.04%) Analytical Skills
11 32 (14.04%) Dynamics 365
12 31 (13.60%) Advertising
13 29 (12.72%) Marketing
14 27 (11.84%) Mentoring
14 27 (11.84%) Windows
15 26 (11.40%) E-Commerce
15 26 (11.40%) HTML
15 26 (11.40%) CSS
16 25 (10.96%) MVC
17 22 (9.65%) Change Management
17 22 (9.65%) Computer Science
18 21 (9.21%) SQL Server Reporting Services
19 20 (8.77%) ASP.NET
20 19 (8.33%) Oracle
21 18 (7.89%) ABAP

CRM
Co-occurring IT Skills in Manchester by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 16 (7.02%) SharePoint
2 10 (4.39%) Apache
2 10 (4.39%) BizTalk Server
3 6 (2.63%) CMS
4 5 (2.19%) IIS
5 3 (1.32%) Liferay
5 3 (1.32%) WebSphere
6 2 (0.88%) NetWeaver
6 2 (0.88%) nginx
6 2 (0.88%) Sitecore CMS
6 2 (0.88%) Skype for Business
7 1 (0.44%) Confluence
7 1 (0.44%) Exchange Server 2007
7 1 (0.44%) ExpressionEngine
7 1 (0.44%) MS Exchange
7 1 (0.44%) Oracle SOA Suite
7 1 (0.44%) SAS
7 1 (0.44%) WordPress
Applications
1 10 (4.39%) Microsoft Office
2 7 (3.07%) Microsoft Excel
Business Applications
1 71 (31.14%) Dynamics CRM
2 8 (3.51%) NetSuite
3 7 (3.07%) Salesforce.com CRM
4 6 (2.63%) Magento
4 6 (2.63%) SAP CRM
4 6 (2.63%) SAP Hybris
5 4 (1.75%) Dynamics NAV
6 3 (1.32%) Dynamics AX
6 3 (1.32%) SAP Business One
6 3 (1.32%) SAP ERP
6 3 (1.32%) SAP SD
7 2 (0.88%) Sage 200
7 2 (0.88%) SAP PLM
8 1 (0.44%) Fredhopper
8 1 (0.44%) SAP IS-U
8 1 (0.44%) SAP S/4HANA
Cloud Services
1 32 (14.04%) Dynamics 365
2 18 (7.89%) Microsoft Azure
3 11 (4.82%) Office 365
4 7 (3.07%) Amazon AWS
4 7 (3.07%) SaaS
5 4 (1.75%) Serverless
6 3 (1.32%) Amazon SQS
6 3 (1.32%) AWS Lambda
6 3 (1.32%) Firebase
7 1 (0.44%) Force.com
7 1 (0.44%) Google Analytics
7 1 (0.44%) IaaS
7 1 (0.44%) PaaS
7 1 (0.44%) Responsys
7 1 (0.44%) Salesforce Service Cloud
7 1 (0.44%) Silverpop
7 1 (0.44%) Veeva
Communications & Networking
1 3 (1.32%) HTTP
2 2 (0.88%) Skype
3 1 (0.44%) Broadband
3 1 (0.44%) HTTPS
3 1 (0.44%) Internet
3 1 (0.44%) IP Telephony
3 1 (0.44%) LAN
3 1 (0.44%) PABX
3 1 (0.44%) SMS
3 1 (0.44%) Unified Communications
3 1 (0.44%) VoIP
3 1 (0.44%) WAN
Database & Business Intelligence
1 40 (17.54%) SQL Server
2 21 (9.21%) SQL Server Reporting Services
3 14 (6.14%) MySQL
3 14 (6.14%) Power BI
4 13 (5.70%) SQL Server Analysis Services
4 13 (5.70%) SQL Server Integration Services
5 12 (5.26%) Crystal Reports
6 10 (4.39%) Oracle Database
7 8 (3.51%) Oracle Database 11g
7 8 (3.51%) Oracle Database 12c
7 8 (3.51%) SAP HANA
8 7 (3.07%) SAP BW
9 6 (2.63%) Data Warehouse
10 5 (2.19%) Redis
11 3 (1.32%) Amazon DynamoDB
11 3 (1.32%) RDBMS
11 3 (1.32%) Relational Database
11 3 (1.32%) SQL Server 2012
12 2 (0.88%) Qlik Sense
13 1 (0.44%) SQL Server 2008
Development Applications
1 15 (6.58%) Git (software)
2 12 (5.26%) Subversion
3 9 (3.95%) gulp
4 8 (3.51%) Grunt
5 4 (1.75%) JIRA
5 4 (1.75%) Selenium
5 4 (1.75%) WebDriver
6 3 (1.32%) Visual Studio
7 2 (0.88%) PHPUnit
7 2 (0.88%) SoapUI
7 2 (0.88%) Vagrant
7 2 (0.88%) Zephyr
8 1 (0.44%) Oracle APEX
8 1 (0.44%) Visual Studio Team System
General
1 51 (22.37%) Finance
2 32 (14.04%) Retail
3 31 (13.60%) Advertising
4 29 (12.72%) Marketing
5 14 (6.14%) Manufacturing
6 10 (4.39%) Billing
7 8 (3.51%) Electronics
7 8 (3.51%) Publishing
7 8 (3.51%) Telecoms
8 5 (2.19%) Legal
9 4 (1.75%) Automotive
10 1 (0.44%) Brand Awareness
10 1 (0.44%) Law
Job Titles
1 51 (22.37%) Developer
2 47 (20.61%) Consultant
3 42 (18.42%) Analyst
4 40 (17.54%) Architect
5 29 (12.72%) Solutions Architect
6 15 (6.58%) Business Analyst
7 14 (6.14%) CRM Developer
8 13 (5.70%) Applications Support
8 13 (5.70%) CRM Architect
8 13 (5.70%) CRM Manager
8 13 (5.70%) PHP Developer
9 12 (5.26%) SAP Consultant
10 11 (4.82%) CRM Solutions Architect
10 11 (4.82%) Dynamics CRM Developer
11 10 (4.39%) Administrator
11 10 (4.39%) CRM Consultant
11 10 (4.39%) SAP Basis Consultant
11 10 (4.39%) Senior Analyst
11 10 (4.39%) Senior Business Analyst
12 8 (3.51%) Junior
Libraries, Frameworks & Software Standards
1 49 (21.49%) .NET
2 26 (11.40%) CSS
2 26 (11.40%) HTML
3 20 (8.77%) ASP.NET
4 18 (7.89%) jQuery
5 16 (7.02%) XML
6 15 (6.58%) REST
6 15 (6.58%) Web Services
7 13 (5.70%) .NET Framework
8 11 (4.82%) ASP.NET MVC
8 11 (4.82%) Sass
8 11 (4.82%) SOAP
9 10 (4.39%) LAMP
9 10 (4.39%) SAP Basis
10 9 (3.95%) EDI
10 9 (3.95%) JSON
10 9 (3.95%) Laravel
11 8 (3.51%) Ajax
12 7 (3.07%) SAPUI5
13 5 (2.19%) CSS3
Miscellaneous
1 32 (14.04%) Analytical Skills
2 22 (9.65%) Computer Science
3 16 (7.02%) Enterprise Software
4 8 (3.51%) EPoS
5 5 (2.19%) Chip and PIN
5 5 (2.19%) Management Information System
5 5 (2.19%) User Experience
6 4 (1.75%) iPad
7 3 (1.32%) Mobile App
8 2 (0.88%) Clustering
8 2 (0.88%) Data Structures
8 2 (0.88%) Private Cloud
8 2 (0.88%) Robotics
8 2 (0.88%) Social Media
9 1 (0.44%) Driving Licence
9 1 (0.44%) FMCG
9 1 (0.44%) Hybrid Cloud
9 1 (0.44%) Life Science
9 1 (0.44%) NHS
9 1 (0.44%) Replication
Operating Systems
1 27 (11.84%) Windows
2 16 (7.02%) Windows Server
3 11 (4.82%) Windows Server 2008
4 10 (4.39%) Linux
5 8 (3.51%) Ubuntu
6 5 (2.19%) Android
6 5 (2.19%) Apple iOS
6 5 (2.19%) Mac OS X
7 2 (0.88%) Unix
7 2 (0.88%) Windows Server 2003
8 1 (0.44%) Windows 10
8 1 (0.44%) Windows 7
8 1 (0.44%) Windows Server 2012
8 1 (0.44%) Windows XP
Processes & Methodologies
1 45 (19.74%) Agile Software Development
2 40 (17.54%) Business Intelligence
3 32 (14.04%) ERP
4 27 (11.84%) Mentoring
5 26 (11.40%) E-Commerce
6 25 (10.96%) MVC
7 22 (9.65%) Change Management
8 18 (7.89%) Stakeholder Management
9 16 (7.02%) Continuous Improvement
9 16 (7.02%) ITIL
10 15 (6.58%) Scrum
10 15 (6.58%) SOA
11 14 (6.14%) OOP
12 13 (5.70%) API Design
12 13 (5.70%) Data Modelling
12 13 (5.70%) Domain Models
12 13 (5.70%) Microservices
12 13 (5.70%) Project Management
12 13 (5.70%) Time Management
12 13 (5.70%) UML
Programming Languages
1 53 (23.25%) SQL
2 42 (18.42%) C#
3 35 (15.35%) JavaScript
4 18 (7.89%) ABAP
4 18 (7.89%) T-SQL
5 16 (7.02%) Java
5 16 (7.02%) PHP
6 11 (4.82%) VBA
7 5 (2.19%) VB
7 5 (2.19%) VB.NET
8 4 (1.75%) PowerShell
9 3 (1.32%) ES6
9 3 (1.32%) GraphQL
10 2 (0.88%) Shell Script
11 1 (0.44%) Apex Code
11 1 (0.44%) C++
11 1 (0.44%) Python
11 1 (0.44%) TypeScript
11 1 (0.44%) VBScript
11 1 (0.44%) XPath
Qualifications
1 40 (17.54%) Degree
2 10 (4.39%) Microsoft Certification
3 5 (2.19%) HNC
3 5 (2.19%) Master's Degree
4 4 (1.75%) PRINCE2 Certification
5 3 (1.32%) HND
5 3 (1.32%) MCDBA
5 3 (1.32%) MCP
5 3 (1.32%) MCPD
5 3 (1.32%) MCSA
5 3 (1.32%) MCSE
5 3 (1.32%) MCTS
6 2 (0.88%) ISEB
6 2 (0.88%) ISTQB
6 2 (0.88%) SAP Certification
6 2 (0.88%) SC Cleared
6 2 (0.88%) Security Cleared
7 1 (0.44%) PMI Certification
7 1 (0.44%) PMP
Quality Assurance & Compliance
1 11 (4.82%) QA
2 2 (0.88%) ISO/IEC 27001
2 2 (0.88%) PCI DSS
2 2 (0.88%) PMO
3 1 (0.44%) Data Quality
3 1 (0.44%) GDPR
System Software
1 7 (3.07%) Active Directory
2 4 (1.75%) Terminal Services
2 4 (1.75%) Virtual Desktop
3 2 (0.88%) Varnish
4 1 (0.44%) Virtual Machines
Systems Management
1 8 (3.51%) Data Guard
2 4 (1.75%) HP Quality Center
3 3 (1.32%) WMI
4 2 (0.88%) Microsoft Clustering
4 2 (0.88%) SCCM
4 2 (0.88%) Systems Management Server (SMS)
Vendors
1 80 (35.09%) Microsoft
2 46 (20.18%) SAP
3 19 (8.33%) Oracle
4 17 (7.46%) Salesforce.com
5 9 (3.95%) hybris
6 7 (3.07%) iManage
7 5 (2.19%) Infor
7 5 (2.19%) Sage
8 4 (1.75%) Adobe
9 3 (1.32%) ATG
9 3 (1.32%) Elastic Path
9 3 (1.32%) Epicor
9 3 (1.32%) IBM
10 2 (0.88%) Cognos
10 2 (0.88%) New Relic
10 2 (0.88%) Sitecore
10 2 (0.88%) Zend
11 1 (0.44%) JD Edwards
11 1 (0.44%) Pegasus
11 1 (0.44%) Siebel