Period
to 23 June 2018

The following table provides summary statistics for permanent job vacancies advertised in Manchester with a requirement for CRM skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited CRM over the 6 months to 23 June 2018 with a comparison to the same period in the previous 2 years.

Customer Relationship Management (CRM)
North West > Manchester
6 months to
23 Jun 2018
Same period 2017 Same period 2016
Rank 86 97 90
Rank change year-on-year +11 -7 -14
Permanent jobs citing CRM 271 269 208
As % of all permanent IT jobs advertised in Manchester 3.80% 3.33% 3.04%
As % of the Processes & Methodologies category 4.15% 3.60% 3.33%
Number of salaries quoted 232 227 181
Manchester median annual salary £45,000 £40,000 £40,000
Median salary % change year-on-year +12.50% - +6.67%
10th Percentile £21,375 £26,250 £25,000
90th Percentile £87,500 £66,000 £65,000
North West median annual salary £45,000 £40,000 £37,500
% change year-on-year +12.50% +6.67% -6.25%

CRM is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Manchester with a requirement for process or methodology skills.

All Process and Methodology Skills
Manchester
Permanent vacancies with a requirement for process or methodology skills 6,535 7,469 6,244
As % of all permanent IT jobs advertised in Manchester 91.54% 92.43% 91.18%
Number of salaries quoted 5,439 6,324 5,245
Manchester median annual salary £45,000 £42,500 £42,500
Median salary % change year-on-year +5.88% - +6.25%
10th Percentile £27,000 £26,250 £25,500
90th Percentile £67,500 £65,000 £65,000
North West median annual salary £44,500 £40,000 £40,000
% change year-on-year +11.25% - -

CRM
Job Vacancy Trend in Manchester

Job postings citing CRM as a percentage of all IT jobs advertised in Manchester.

Job vacancy trend for CRM in Manchester

CRM
Salary Trend in Manchester

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing CRM in Manchester.

Salary trend for CRM in Manchester

CRM
Salary Histogram in Manchester

The salary distribution of IT jobs citing CRM in Manchester over the 6 months to 23 June 2018.

Salary histogram for CRM in Manchester

CRM
Job Locations in Manchester

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing CRM within the Manchester region over the 6 months to 23 June 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Stockport +8 21 £20,000 -27.27%
Rochdale +9 12 £45,000 +12.50%
Salford -6 5 £24,000 -36.00% 1
Bury -9 5 £29,500 -18.06% 1
Cheadle - 3 £45,000 -
Wigan +12 2 £39,250 +37.72%
Altrincham +4 2 £42,500 +13.33%
Sale +2 2 £29,500 -3.28%
Bolton 0 1 £37,500 +7.14% 3
CRM
North West

For the 6 months to 23 June 2018, IT jobs citing CRM also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Manchester region with a requirement for CRM.

1 134 (49.45%) Microsoft
2 126 (46.49%) Dynamics CRM
3 82 (30.26%) Finance
4 62 (22.88%) SQL
4 62 (22.88%) .NET
5 54 (19.93%) Retail
6 53 (19.56%) Dynamics 365
7 50 (18.45%) Advertising
8 49 (18.08%) SQL Server
8 49 (18.08%) C#
9 46 (16.97%) SAP
10 44 (16.24%) Agile Software Development
11 38 (14.02%) Service Management
12 37 (13.65%) ITIL
13 35 (12.92%) Microsoft Certification
14 34 (12.55%) Analytical Skills
15 32 (11.81%) Salesforce.com
16 31 (11.44%) Problem-Solving
17 30 (11.07%) Windows
18 28 (10.33%) ERP
18 28 (10.33%) Oracle
18 28 (10.33%) Manufacturing
19 25 (9.23%) SQL Server Reporting Services
19 25 (9.23%) .NET Framework
19 25 (9.23%) JavaScript
19 25 (9.23%) Management Information System
20 23 (8.49%) T-SQL
20 23 (8.49%) Degree
21 22 (8.12%) Telecoms
21 22 (8.12%) Business Intelligence

CRM
Co-occurring IT Skills in Manchester by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 16 (5.90%) IIS
2 15 (5.54%) SharePoint
3 8 (2.95%) Exchange Server 2007
3 8 (2.95%) MS Exchange
3 8 (2.95%) SharePoint Server
3 8 (2.95%) Skype for Business
4 4 (1.48%) NetWeaver
5 3 (1.11%) BizTalk Server
6 2 (0.74%) CMS
6 2 (0.74%) Sitecore CMS
7 1 (0.37%) Elasticsearch
7 1 (0.37%) WordPress
Applications
1 18 (6.64%) Microsoft Excel
2 17 (6.27%) Microsoft Office
3 5 (1.85%) Microsoft PowerPoint
4 2 (0.74%) Chatbot
5 1 (0.37%) SPSS
Business Applications
1 126 (46.49%) Dynamics CRM
2 16 (5.90%) Elite 3E
3 15 (5.54%) Workfront
4 13 (4.80%) Salesforce.com CRM
5 12 (4.43%) Dynamics AX
6 5 (1.85%) NetSuite
7 4 (1.48%) Siebel CRM
7 4 (1.48%) Unit4 Business World
8 3 (1.11%) SAP Business One
9 2 (0.74%) Dynamics GP
9 2 (0.74%) Dynamics NAV
9 2 (0.74%) Dynamics SL
10 1 (0.37%) BPCS
10 1 (0.37%) Infor CloudSuite Industrial (formerly SyteLine)
10 1 (0.37%) Magento
10 1 (0.37%) Oracle ERP
10 1 (0.37%) SAP CRM
Cloud Services
1 53 (19.56%) Dynamics 365
2 17 (6.27%) Microsoft Azure
3 11 (4.06%) Office 365
4 9 (3.32%) IaaS
5 4 (1.48%) SaaS
6 2 (0.74%) Amazon AWS
7 1 (0.37%) Force.com
7 1 (0.37%) Google Analytics
7 1 (0.37%) PaaS
7 1 (0.37%) Salesforce Sales Cloud
7 1 (0.37%) Salesforce Service Cloud
Communications & Networking
1 12 (4.43%) Broadband
2 11 (4.06%) Skype
3 10 (3.69%) Internet
4 8 (2.95%) Firewall
4 8 (2.95%) TCP/IP
5 5 (1.85%) SMS
6 1 (0.37%) Intranet
6 1 (0.37%) Network Security
6 1 (0.37%) Unified Communications
6 1 (0.37%) VPN
Database & Business Intelligence
1 49 (18.08%) SQL Server
2 25 (9.23%) SQL Server Reporting Services
3 12 (4.43%) Power BI
4 10 (3.69%) SQL Server 2008
5 9 (3.32%) Relational Database
6 8 (2.95%) SQL Server Integration Services
7 7 (2.58%) SQL Server Analysis Services
8 4 (1.48%) Crystal Reports
8 4 (1.48%) Data Warehouse
8 4 (1.48%) Looker
8 4 (1.48%) Oracle Database
9 3 (1.11%) MySQL
9 3 (1.11%) OLAP
10 2 (0.74%) Data Mining
10 2 (0.74%) Qlik Sense
10 2 (0.74%) QlikView
10 2 (0.74%) SQL Server 2012
11 1 (0.37%) Big Data
11 1 (0.37%) PowerPivot
11 1 (0.37%) SAP HANA
Development Applications
1 21 (7.75%) JIRA
2 5 (1.85%) Git (software)
3 3 (1.11%) Selenium
3 3 (1.11%) SoapUI
3 3 (1.11%) SpecFlow
3 3 (1.11%) TestRail
3 3 (1.11%) WebDriver
4 1 (0.37%) Babel
4 1 (0.37%) CruiseControl
4 1 (0.37%) Jenkins
4 1 (0.37%) Moq
4 1 (0.37%) NUnit
4 1 (0.37%) Octopus Deploy
4 1 (0.37%) ReSharper
4 1 (0.37%) SonarQube
4 1 (0.37%) Subversion
4 1 (0.37%) Team Foundation Server
4 1 (0.37%) TeamCity
4 1 (0.37%) Visual Studio
4 1 (0.37%) webpack
General
1 82 (30.26%) Finance
2 54 (19.93%) Retail
3 50 (18.45%) Advertising
4 28 (10.33%) Manufacturing
5 22 (8.12%) Telecoms
6 18 (6.64%) Marketing
6 18 (6.64%) Publishing
7 8 (2.95%) Billing
8 6 (2.21%) Automotive
9 5 (1.85%) Law
10 4 (1.48%) Banking
11 3 (1.11%) Legal
12 1 (0.37%) Front Office
12 1 (0.37%) Games
Job Titles
1 56 (20.66%) Developer
2 53 (19.56%) Architect
3 48 (17.71%) Consultant
4 46 (16.97%) Analyst
4 46 (16.97%) Solutions Architect
5 28 (10.33%) CRM Consultant
6 26 (9.59%) CRM Architect
7 25 (9.23%) Dynamics CRM Consultant
8 22 (8.12%) Applications Support
8 22 (8.12%) CRM Developer
8 22 (8.12%) CRM Solutions Architect
9 21 (7.75%) Account Manager
9 21 (7.75%) Dynamics CRM Developer
9 21 (7.75%) Junior
10 19 (7.01%) Junior Account Manager
11 16 (5.90%) Applications Developer
12 11 (4.06%) Salesforce Analyst
13 10 (3.69%) Business Analyst
13 10 (3.69%) CRM Analyst
13 10 (3.69%) Senior Analyst
Libraries, Frameworks & Software Standards
1 62 (22.88%) .NET
2 25 (9.23%) .NET Framework
3 15 (5.54%) ASP.NET
4 8 (2.95%) HTML
5 7 (2.58%) REST
6 5 (1.85%) CSS
6 5 (1.85%) Mason
6 5 (1.85%) OAuth
6 5 (1.85%) WCF
6 5 (1.85%) Web Services
7 4 (1.48%) ASP.NET MVC
7 4 (1.48%) Laravel
7 4 (1.48%) React
7 4 (1.48%) SAP Basis
7 4 (1.48%) SOAP
7 4 (1.48%) WPF
8 3 (1.11%) EDI
8 3 (1.11%) MDX
8 3 (1.11%) Symfony
9 2 (0.74%) Middleware
Miscellaneous
1 34 (12.55%) Analytical Skills
2 25 (9.23%) Management Information System
3 20 (7.38%) Virtual Team
4 18 (6.64%) Self-Motivation
5 11 (4.06%) Computer Science
6 6 (2.21%) Mobile App
6 6 (2.21%) User Experience
7 5 (1.85%) Social Media
8 4 (1.48%) Clustering
8 4 (1.48%) Data Structures
8 4 (1.48%) Driving Licence
8 4 (1.48%) Greenfield Project
9 2 (0.74%) Enterprise Software
10 1 (0.37%) Fintech
10 1 (0.37%) Frameworx
10 1 (0.37%) iPad
10 1 (0.37%) iPhone
10 1 (0.37%) Marketing Technology
10 1 (0.37%) Online Games
10 1 (0.37%) TM Forum
Operating Systems
1 30 (11.07%) Windows
2 17 (6.27%) Windows Server
3 9 (3.32%) Windows Server 2008
4 5 (1.85%) Android
4 5 (1.85%) Apple iOS
5 4 (1.48%) Unix
6 2 (0.74%) Mac OS X
Processes & Methodologies
1 44 (16.24%) Agile Software Development
2 38 (14.02%) Service Management
3 37 (13.65%) ITIL
4 31 (11.44%) Problem-Solving
5 28 (10.33%) ERP
6 22 (8.12%) Business Intelligence
7 20 (7.38%) Stakeholder Management
8 18 (6.64%) Change Control
9 16 (5.90%) Disaster Recovery
10 15 (5.54%) Configuration Management
10 15 (5.54%) Presales
10 15 (5.54%) Statistics
11 14 (5.17%) SDLC
12 13 (4.80%) ITSM
12 13 (4.80%) Microservices
12 13 (4.80%) SOA
13 12 (4.43%) TDD
14 11 (4.06%) Change Management
14 11 (4.06%) E-Commerce
14 11 (4.06%) Scrum
Programming Languages
1 62 (22.88%) SQL
2 49 (18.08%) C#
3 25 (9.23%) JavaScript
4 23 (8.49%) T-SQL
5 19 (7.01%) VBA
6 7 (2.58%) Apex Code
7 6 (2.21%) Java
8 5 (1.85%) ABAP
8 5 (1.85%) PHP
8 5 (1.85%) TypeScript
9 3 (1.11%) PowerShell
10 2 (0.74%) X++
11 1 (0.37%) C
11 1 (0.37%) PHP 5
11 1 (0.37%) Python
11 1 (0.37%) R
11 1 (0.37%) VB
11 1 (0.37%) VBScript
11 1 (0.37%) XPath
Qualifications
1 35 (12.92%) Microsoft Certification
2 23 (8.49%) Degree
3 16 (5.90%) MCP
3 16 (5.90%) MCSA
3 16 (5.90%) MCSE
4 11 (4.06%) Security Cleared
5 10 (3.69%) HNC
6 5 (1.85%) BC Cleared
7 4 (1.48%) SC Cleared
8 2 (0.74%) ACCA
8 2 (0.74%) CIMA
8 2 (0.74%) Computer Science Degree
9 1 (0.37%) AAT
9 1 (0.37%) HND
9 1 (0.37%) ITIL Certification
9 1 (0.37%) Master's Degree
9 1 (0.37%) MCDBA
9 1 (0.37%) MCPD
9 1 (0.37%) MCTS
9 1 (0.37%) PRINCE2 Certification
Quality Assurance & Compliance
1 10 (3.69%) SLA
2 5 (1.85%) QA
3 3 (1.11%) PMO
4 1 (0.37%) ISO 9001
System Software
1 16 (5.90%) Active Directory
2 8 (2.95%) Virtual Machines
Systems Management
1 8 (2.95%) SCCM
1 8 (2.95%) SCVMM
2 4 (1.48%) Microsoft Clustering
3 2 (0.74%) Systems Management Server (SMS)
4 1 (0.37%) Opscode Chef
4 1 (0.37%) Puppet
4 1 (0.37%) WMI
Vendors
1 134 (49.45%) Microsoft
2 46 (16.97%) SAP
3 32 (11.81%) Salesforce.com
4 28 (10.33%) Oracle
5 16 (5.90%) Intapp
5 16 (5.90%) Reuters
6 12 (4.43%) Sage
7 7 (2.58%) Infor
8 6 (2.21%) Epicor
9 5 (1.85%) JD Edwards
9 5 (1.85%) Siebel
9 5 (1.85%) Sitecore
10 3 (1.11%) Tableau
10 3 (1.11%) Zend
11 2 (0.74%) Xero
12 1 (0.37%) Birst
12 1 (0.37%) IFS
12 1 (0.37%) iManage
12 1 (0.37%) Salesforce Marketing Cloud
12 1 (0.37%) Xamarin