Period
to 16 December 2018

The following table provides summary statistics for permanent job vacancies advertised in Manchester with a requirement for CRM skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited CRM over the 6 months to 16 December 2018 with a comparison to the same period in the previous 2 years.

Customer Relationship Management (CRM)
North West > Manchester
6 months to
16 Dec 2018
Same period 2017 Same period 2016
Rank 114 99 115
Rank change year-on-year -15 +16 -17
Permanent jobs citing CRM 201 248 200
As % of all permanent IT jobs advertised in Manchester 2.83% 3.19% 2.69%
As % of the Processes & Methodologies category 3.11% 3.44% 2.89%
Number of salaries quoted 136 191 168
Manchester median annual salary £40,500 £47,500 £40,000
Median salary % change year-on-year -14.74% +18.75% +6.67%
10th Percentile £24,375 £27,500 £29,091
90th Percentile £76,250 £71,250 £71,125
North West median annual salary £42,000 £40,000 £37,750
% change year-on-year +5.00% +5.96% +0.67%

CRM is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Manchester with a requirement for process or methodology skills.

All Process and Methodology Skills
Manchester
Permanent vacancies with a requirement for process or methodology skills 6,458 7,205 6,921
As % of all permanent IT jobs advertised in Manchester 90.80% 92.61% 93.05%
Number of salaries quoted 5,318 5,928 5,947
Manchester median annual salary £45,000 £45,000 £42,500
Median salary % change year-on-year - +5.88% +6.25%
10th Percentile £27,000 £26,750 £26,250
90th Percentile £71,325 £66,250 £63,750
North West median annual salary £45,000 £43,000 £40,000
% change year-on-year +4.65% +7.50% -

CRM
Job Vacancy Trend in Manchester

Job postings citing CRM as a percentage of all IT jobs advertised in Manchester.

Job vacancy trend for CRM in Manchester

CRM
Salary Trend in Manchester

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing CRM in Manchester.

Salary trend for CRM in Manchester

CRM
Salary Histogram in Manchester

The salary distribution of IT jobs citing CRM in Manchester over the 6 months to 16 December 2018.

Salary histogram for CRM in Manchester

CRM
Job Locations in Manchester

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing CRM within the Manchester region over the 6 months to 16 December 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Stockport +25 12 £21,500 -38.57% 5
Salford -5 9 £24,000 -36.00% 1
Altrincham -3 8 £37,500 -6.25% 1
Oldham +3 4 £27,125 +29.17%
Wigan -6 3 £44,500 +27.14%
Sale -3 2 £26,000 -7.14% 1
Bolton +11 1 £47,500 +18.75%
Heywood - 1 £22,500 -
CRM
North West

For the 6 months to 16 December 2018, IT jobs citing CRM also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Manchester region with a requirement for CRM.

1 73 (36.32%) Dynamics CRM
2 54 (26.87%) Microsoft
3 50 (24.88%) SQL
4 48 (23.88%) Analytical Skills
5 47 (23.38%) Finance
6 44 (21.89%) .NET
6 44 (21.89%) Dynamics 365
7 40 (19.90%) Problem-Solving
7 40 (19.90%) C#
8 33 (16.42%) JavaScript
9 32 (15.92%) ERP
10 29 (14.43%) ITIL
11 28 (13.93%) Retail
11 28 (13.93%) Microsoft Azure
12 27 (13.43%) Agile Software Development
12 27 (13.43%) Marketing
12 27 (13.43%) HTML
13 25 (12.44%) Workflow
13 25 (12.44%) Stakeholder Management
13 25 (12.44%) Presales
14 24 (11.94%) Customer Requirements
14 24 (11.94%) ASP.NET
14 24 (11.94%) Data Management
15 23 (11.44%) Business Intelligence
15 23 (11.44%) Coaching
16 22 (10.95%) Customer Engagement
16 22 (10.95%) SharePoint
17 20 (9.95%) Migration
18 19 (9.45%) Web Development
18 19 (9.45%) Data Migration

CRM
Co-occurring IT Skills in Manchester by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 22 (10.95%) SharePoint
2 13 (6.47%) CMS
3 12 (5.97%) IIS
4 7 (3.48%) WordPress
5 5 (2.49%) Exchange Server 2007
5 5 (2.49%) MS Exchange
5 5 (2.49%) SharePoint Server
5 5 (2.49%) Skype for Business
6 3 (1.49%) Confluence
6 3 (1.49%) Drupal
7 2 (1.00%) BizTalk Server
8 1 (0.50%) NetWeaver
8 1 (0.50%) SAS
Applications
1 8 (3.98%) Microsoft Excel
2 6 (2.99%) Microsoft Office
3 5 (2.49%) InDesign
3 5 (2.49%) Microsoft PowerPoint
3 5 (2.49%) Photoshop
4 2 (1.00%) MS Visio
5 1 (0.50%) Microsoft Project
Business Applications
1 73 (36.32%) Dynamics CRM
2 9 (4.48%) Dynamics AX
3 7 (3.48%) Visualfiles
4 6 (2.99%) Salesforce.com CRM
5 3 (1.49%) Adobe Campaign
5 3 (1.49%) NetSuite
6 1 (0.50%) SAP Business One
Cloud Services
1 44 (21.89%) Dynamics 365
2 28 (13.93%) Microsoft Azure
3 19 (9.45%) Office 365
4 6 (2.99%) IaaS
5 5 (2.49%) Amazon AWS
6 3 (1.49%) SaaS
6 3 (1.49%) Salesforce Service Cloud
7 2 (1.00%) GitHub
7 2 (1.00%) Google Analytics
7 2 (1.00%) Salesforce Sales Cloud
8 1 (0.50%) Boomi
8 1 (0.50%) Force.com
8 1 (0.50%) G Suite
8 1 (0.50%) Google Cloud Platform
8 1 (0.50%) Heroku
8 1 (0.50%) PaaS
Communications & Networking
1 7 (3.48%) Intranet
2 5 (2.49%) Broadband
2 5 (2.49%) Skype
2 5 (2.49%) TCP/IP
3 4 (1.99%) Firewall
4 3 (1.49%) ADSL
4 3 (1.49%) Ethernet
4 3 (1.49%) Internet
4 3 (1.49%) PBX
4 3 (1.49%) VoIP
5 2 (1.00%) SMS
Database & Business Intelligence
1 16 (7.96%) SQL Server Integration Services
1 16 (7.96%) SQL Server Reporting Services
2 15 (7.46%) SQL Server
3 9 (4.48%) SQL Server Analysis Services
4 7 (3.48%) Relational Database
5 6 (2.99%) Power BI
6 5 (2.49%) Data Warehouse
7 4 (1.99%) SQL Server 2008
8 3 (1.49%) MySQL
8 3 (1.49%) Oracle Reports
8 3 (1.49%) RDBMS
9 1 (0.50%) Blockchain
9 1 (0.50%) BusinessObjects
9 1 (0.50%) Crystal Reports
9 1 (0.50%) MS Access
9 1 (0.50%) Oracle Database
9 1 (0.50%) Pentaho
9 1 (0.50%) QlikView
9 1 (0.50%) SAP HANA
Development Applications
1 4 (1.99%) Rational DOORS
2 3 (1.49%) JIRA
3 2 (1.00%) Selenium
3 2 (1.00%) WebDriver
4 1 (0.50%) Axure RP
4 1 (0.50%) Balsamiq Mockups
4 1 (0.50%) Rational Software Modeler
4 1 (0.50%) Visual Studio
General
1 47 (23.38%) Finance
2 28 (13.93%) Retail
3 27 (13.43%) Marketing
4 12 (5.97%) Advertising
5 8 (3.98%) Manufacturing
6 5 (2.49%) Telecoms
7 4 (1.99%) Electronics
7 4 (1.99%) Games
7 4 (1.99%) Publishing
8 3 (1.49%) Legal
9 2 (1.00%) Automotive
9 2 (1.00%) Local Government
10 1 (0.50%) Law
Job Titles
1 39 (19.40%) Consultant
2 37 (18.41%) Developer
3 30 (14.93%) Analyst
4 26 (12.94%) CRM Consultant
5 18 (8.96%) Applications Support
6 16 (7.96%) Dynamics CRM Consultant
7 13 (6.47%) CRM Analyst
7 13 (6.47%) CRM Developer
8 12 (5.97%) Technical Consultant
9 11 (5.47%) Architect
9 11 (5.47%) CRM Manager
9 11 (5.47%) Dynamics CRM Developer
10 10 (4.98%) Project Manager
11 9 (4.48%) .NET Developer
11 9 (4.48%) Solutions Architect
12 8 (3.98%) Support Analyst
12 8 (3.98%) Support Specialist
13 7 (3.48%) Applications Specialist
13 7 (3.48%) Applications Support Specialist
13 7 (3.48%) PHP Developer
Libraries, Frameworks & Software Standards
1 44 (21.89%) .NET
2 27 (13.43%) HTML
3 24 (11.94%) ASP.NET
4 12 (5.97%) CSS
4 12 (5.97%) XML
5 7 (3.48%) WCF
6 6 (2.99%) Laravel
7 5 (2.49%) .NET Framework
7 5 (2.49%) Apache Flex
7 5 (2.49%) Web Services
8 4 (1.99%) AngularJS
9 3 (1.49%) Ajax
9 3 (1.49%) ASP.NET MVC
9 3 (1.49%) HTML5
9 3 (1.49%) Symfony
9 3 (1.49%) WPF
10 2 (1.00%) CakePHP
10 2 (1.00%) jQuery
10 2 (1.00%) LINQ
10 2 (1.00%) Yii
Miscellaneous
1 48 (23.88%) Analytical Skills
2 17 (8.46%) Replication
3 14 (6.97%) Management Information System
4 8 (3.98%) Greenfield Project
4 8 (3.98%) Self-Motivation
4 8 (3.98%) Social Media
5 6 (2.99%) User Experience
6 5 (2.49%) Blog
7 4 (1.99%) Digital Media
7 4 (1.99%) Enterprise Software
8 2 (1.00%) Chip and PIN
8 2 (1.00%) Contactless
8 2 (1.00%) Driving Licence
8 2 (1.00%) Life Science
9 1 (0.50%) Analytical Mindset
9 1 (0.50%) Clustering
9 1 (0.50%) Data Centre
9 1 (0.50%) Fintech
9 1 (0.50%) Mobile App
9 1 (0.50%) Xbox
Operating Systems
1 15 (7.46%) Windows
2 8 (3.98%) Windows Server
3 7 (3.48%) Windows Server 2008
4 5 (2.49%) Windows Server 2012
5 1 (0.50%) Linux
5 1 (0.50%) Unix
5 1 (0.50%) Windows 10
Processes & Methodologies
1 40 (19.90%) Problem-Solving
2 32 (15.92%) ERP
3 29 (14.43%) ITIL
4 27 (13.43%) Agile Software Development
5 25 (12.44%) Presales
5 25 (12.44%) Stakeholder Management
5 25 (12.44%) Workflow
6 24 (11.94%) Customer Requirements
6 24 (11.94%) Data Management
7 23 (11.44%) Business Intelligence
7 23 (11.44%) Coaching
8 22 (10.95%) Customer Engagement
9 20 (9.95%) Migration
10 19 (9.45%) Data Migration
10 19 (9.45%) Web Development
11 17 (8.46%) Project Management
12 16 (7.96%) E-Commerce
13 13 (6.47%) Analytics
14 12 (5.97%) Mentoring
14 12 (5.97%) MVC
Programming Languages
1 50 (24.88%) SQL
2 40 (19.90%) C#
3 33 (16.42%) JavaScript
4 13 (6.47%) PowerShell
5 9 (4.48%) PHP
6 4 (1.99%) T-SQL
7 3 (1.49%) C
7 3 (1.49%) Java
7 3 (1.49%) PL/SQL
8 2 (1.00%) Apex Code
8 2 (1.00%) C++
9 1 (0.50%) ABAP
Qualifications
1 10 (4.98%) Degree
2 9 (4.48%) ITIL Foundation Certificate
2 9 (4.48%) Microsoft Certification
3 7 (3.48%) Security Cleared
4 6 (2.99%) ITIL Certification
5 5 (2.49%) HNC
6 4 (1.99%) DV Cleared
7 3 (1.49%) CCENT
7 3 (1.49%) CCNA
7 3 (1.49%) Cisco Certification
8 2 (1.00%) ISTQB
9 1 (0.50%) BC Cleared
9 1 (0.50%) PMP
9 1 (0.50%) PRINCE2 Practitioner
9 1 (0.50%) SC Cleared
Quality Assurance & Compliance
1 15 (7.46%) SLA
2 7 (3.48%) ISO/IEC 27001
2 7 (3.48%) PCI DSS
3 3 (1.49%) Data Quality
3 3 (1.49%) PMO
4 1 (0.50%) GDPR
System Software
1 15 (7.46%) VMware Infrastructure
2 5 (2.49%) Hyper-V
2 5 (2.49%) VMware ESXi
3 4 (1.99%) Virtual Machines
Systems Management
1 4 (1.99%) SCCM
1 4 (1.99%) SCVMM
2 1 (0.50%) Microsoft Clustering
Vendors
1 54 (26.87%) Microsoft
2 16 (7.96%) Salesforce.com
3 15 (7.46%) SAP
3 15 (7.46%) VMware
4 11 (5.47%) Citrix
5 8 (3.98%) Adobe
6 5 (2.49%) Google
7 4 (1.99%) Atlassian
7 4 (1.99%) Oracle
7 4 (1.99%) ServiceNow
8 3 (1.49%) Sage
9 2 (1.00%) Pega
9 2 (1.00%) Progress
9 2 (1.00%) Salesforce Marketing Cloud
9 2 (1.00%) Tableau
9 2 (1.00%) Zend
10 1 (0.50%) Dell
10 1 (0.50%) Informatica
10 1 (0.50%) Ivanti
10 1 (0.50%) MuleSoft