Support Analyst Jobs in Merseyside

Support Analyst
North West > Merseyside

The median Support Analyst salary in Merseyside is £33,500 per year, according to job vacancies posted during the 6 months leading to 17 May 2025.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
17 May 2025
Same period 2024 Same period 2023
Rank 48 80 89
Rank change year-on-year +32 +9 -12
Permanent jobs requiring a Support Analyst 13 16 15
As % of all permanent jobs advertised in Merseyside 2.90% 1.22% 1.39%
As % of the Job Titles category 3.55% 1.28% 1.74%
Number of salaries quoted 12 13 12
10th Percentile £26,175 £25,750 £26,402
25th Percentile £31,313 £26,000 £28,317
Median annual salary (50th Percentile) £33,500 £28,500 £40,144
Median % change year-on-year +17.54% -29.00% +0.36%
75th Percentile £35,250 £33,750 £50,938
90th Percentile - £39,800 £53,750
North West median annual salary £32,750 £32,500 £33,500
% change year-on-year +0.77% -2.99% +15.52%

All Permanent IT Job Vacancies
Merseyside

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in Merseyside. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Merseyside with a recognized job title 366 1,246 860
% of permanent jobs with a recognized job title 81.70% 94.82% 79.85%
Number of salaries quoted 191 873 430
10th Percentile £25,750 £25,500 £26,750
25th Percentile £31,250 £32,500 £36,250
Median annual salary (50th Percentile) £45,000 £42,500 £45,750
Median % change year-on-year +5.88% -7.10% -3.68%
75th Percentile £61,250 £57,500 £60,000
90th Percentile £76,250 £77,500 £70,000
North West median annual salary £50,055 £50,000 £55,000
% change year-on-year +0.11% -9.09% +4.76%

Support Analyst
Job Vacancy Trend in Merseyside

Job postings that featured Support Analyst in the job title as a proportion of all IT jobs advertised in Merseyside.

Job vacancy trend for Support Analyst in Merseyside

Support Analyst
Salary Trend in Merseyside

3-month moving average salary quoted in jobs citing Support Analyst in Merseyside.

Salary trend for Support Analyst in Merseyside

Support Analyst
Job Locations in Merseyside

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Analyst within the Merseyside region over the 6 months to 17 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Liverpool +40 8 £33,500 +3.08% 3
Support Analyst
North West

Support Analyst Skill Set
Top 30 Co-occurring Skills and Capabilities in Merseyside

For the 6 months to 17 May 2025, Support Analyst job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Merseyside region featuring Support Analyst in the job title.

1 12 (92.31%) Social Skills
2 11 (84.62%) Microsoft 365
3 9 (69.23%) Manufacturing
4 8 (61.54%) Firewall
4 8 (61.54%) Windows
4 8 (61.54%) SharePoint
4 8 (61.54%) Microsoft Exchange
4 8 (61.54%) FMCG
4 8 (61.54%) Windows Server
4 8 (61.54%) Windows Server 2019
4 8 (61.54%) Self-Motivation
4 8 (61.54%) Microsoft Copilot
5 4 (30.77%) Microsoft
6 3 (23.08%) ITIL
6 3 (23.08%) Problem Management
6 3 (23.08%) Incident Management
6 3 (23.08%) Problem-Solving
6 3 (23.08%) Continuous Improvement
7 2 (15.38%) Analytical Thinking
7 2 (15.38%) Collaborative Working
7 2 (15.38%) Analytical Skills
7 2 (15.38%) DBS Check
7 2 (15.38%) Customer Service
7 2 (15.38%) Banking
7 2 (15.38%) MOS
7 2 (15.38%) Finance
7 2 (15.38%) Wealth Management
7 2 (15.38%) ITSM
7 2 (15.38%) Microsoft Office
7 2 (15.38%) A+ Certification

Support Analyst Skill Set
Co-occurring Skills and Capabilities in Merseyside by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 8 (61.54%) Microsoft Exchange
1 8 (61.54%) SharePoint
Applications
1 2 (15.38%) Microsoft Office
Cloud Services
1 11 (84.62%) Microsoft 365
2 8 (61.54%) Microsoft Copilot
3 1 (7.69%) SaaS
Communications & Networking
1 8 (61.54%) Firewall
General
1 12 (92.31%) Social Skills
2 9 (69.23%) Manufacturing
3 2 (15.38%) Analytical Skills
3 2 (15.38%) Banking
3 2 (15.38%) Finance
4 1 (7.69%) Marketing
4 1 (7.69%) Pharmaceutical
Miscellaneous
1 8 (61.54%) FMCG
1 8 (61.54%) Self-Motivation
2 1 (7.69%) Driving Licence
2 1 (7.69%) Life Science
Operating Systems
1 8 (61.54%) Windows
1 8 (61.54%) Windows Server
1 8 (61.54%) Windows Server 2019
Processes & Methodologies
1 3 (23.08%) Continuous Improvement
1 3 (23.08%) Incident Management
1 3 (23.08%) ITIL
1 3 (23.08%) Problem Management
1 3 (23.08%) Problem-Solving
2 2 (15.38%) Analytical Thinking
2 2 (15.38%) Collaborative Working
2 2 (15.38%) Customer Service
2 2 (15.38%) ITSM
2 2 (15.38%) Wealth Management
3 1 (7.69%) Change Management
3 1 (7.69%) Data Privacy
3 1 (7.69%) Decision-Making
3 1 (7.69%) ERP
3 1 (7.69%) Release Management
3 1 (7.69%) Workflow
Qualifications
1 2 (15.38%) A+ Certification
1 2 (15.38%) DBS Check
1 2 (15.38%) MOS
2 1 (7.69%) Degree
Quality Assurance & Compliance
1 2 (15.38%) SLA
2 1 (7.69%) Data Quality
Vendors
1 4 (30.77%) Microsoft
2 1 (7.69%) HubSpot