Period
to 14 November 2018

The following table provides summary statistics for permanent job vacancies advertised in England with a requirement for Problem Management skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Problem Management over the 6 months to 14 November 2018 with a comparison to the same period in the previous 2 years.

Problem Management
UK > England
6 months to
14 Nov 2018
Same period 2017 Same period 2016
Rank 281 283 281
Rank change year-on-year +2 -2 -11
Permanent jobs citing Problem Management 1,813 2,043 2,136
As % of all permanent IT jobs advertised in England 1.19% 1.21% 1.19%
As % of the Processes & Methodologies category 1.31% 1.32% 1.31%
Number of salaries quoted 1,320 1,487 1,739
England median annual salary £45,000 £45,000 £43,000
Median salary % change year-on-year - +4.65% -4.44%
10th Percentile £27,000 £25,750 £26,000
90th Percentile £72,500 £69,250 £67,500
UK median annual salary £45,000 £43,500 £42,500
% change year-on-year +3.45% +2.35% -5.56%

Problem Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in England with a requirement for process or methodology skills.

All Process and Methodology Skills
England
Permanent vacancies with a requirement for process or methodology skills 138,813 155,093 162,880
As % of all permanent IT jobs advertised in England 91.16% 91.49% 90.93%
Number of salaries quoted 111,478 123,539 136,768
England median annual salary £52,500 £50,000 £50,000
Median salary % change year-on-year +5.00% - +5.26%
10th Percentile £29,750 £28,500 £28,000
90th Percentile £85,000 £80,000 £80,000
UK median annual salary £50,000 £50,000 £48,000
% change year-on-year - +4.17% +1.05%

Problem Management
Job Vacancy Trend in England

Job postings citing Problem Management as a percentage of all IT jobs advertised in England.

Job vacancy trend for Problem Management in England

Problem Management
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Problem Management in England.

Salary trend for Problem Management in England

Problem Management
Salary Histogram in England

The salary distribution of IT jobs citing Problem Management in England over the 6 months to 14 November 2018.

Salary histogram for Problem Management in England

Problem Management
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Problem Management within the England region over the 6 months to 14 November 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
South East +88 565 £48,000 +20.00% 26
London -61 489 £52,500 -1.16% 50
North of England +36 376 £40,000 +6.67% 42
North West +41 229 £39,000 -8.24% 24
Midlands +2 211 £43,000 +10.26% 24
Yorkshire +13 125 £42,500 +13.33% 16
West Midlands -18 124 £42,500 +16.44% 15
East of England -32 93 £49,500 +17.86% 10
East Midlands +16 90 £43,500 -13.00% 9
South West -43 88 £35,000 -17.65% 5
North East -9 22 £34,500 +4.55% 2
Problem Management
UK

For the 6 months to 14 November 2018, IT jobs citing Problem Management also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the England region with a requirement for Problem Management.

1 1,010 (55.71%) ITIL
2 740 (40.82%) Incident Management
3 609 (33.59%) Service Management
4 582 (32.10%) Windows
5 515 (28.41%) Microsoft
6 406 (22.39%) Root Cause Analysis
7 403 (22.23%) Finance
8 385 (21.24%) Active Directory
9 369 (20.35%) Windows Server
10 361 (19.91%) Change Management
11 335 (18.48%) SLA
12 332 (18.31%) Problem-Solving
13 311 (17.15%) Linux
14 293 (16.16%) Service Delivery
15 280 (15.44%) SQL Server
16 277 (15.28%) VMware
17 269 (14.84%) SQL
18 258 (14.23%) Agile Software Development
19 233 (12.85%) ITSM
20 224 (12.36%) Analytical Skills
21 221 (12.19%) Firewall
22 213 (11.75%) Cisco
23 209 (11.53%) Oracle
24 205 (11.31%) VMware Infrastructure
25 199 (10.98%) Degree
26 196 (10.81%) PowerShell
27 188 (10.37%) Microsoft Azure
28 178 (9.82%) Continuous Improvement
29 171 (9.43%) Stakeholder Management
29 171 (9.43%) ServiceNow

Problem Management
Co-occurring IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 129 (7.12%) IIS
2 112 (6.18%) SharePoint
3 101 (5.57%) MS Exchange
4 58 (3.20%) Skype for Business
5 54 (2.98%) Exchange Server 2010
6 32 (1.77%) Exchange Server 2013
6 32 (1.77%) WebLogic
7 30 (1.65%) Confluence
8 27 (1.49%) JBoss
9 23 (1.27%) Tomcat
10 21 (1.16%) MQSeries
11 18 (0.99%) SharePoint 2013
12 13 (0.72%) Elasticsearch
13 11 (0.61%) BizTalk Server
13 11 (0.61%) nginx
14 10 (0.55%) Apache
14 10 (0.55%) Exchange Server 2007
15 9 (0.50%) SharePoint Server
16 8 (0.44%) ExpressionEngine
16 8 (0.44%) WordPress
Applications
1 159 (8.77%) Microsoft Office
2 84 (4.63%) Microsoft Excel
3 39 (2.15%) Microsoft PowerPoint
4 25 (1.38%) MS Visio
5 13 (0.72%) Microsoft Project
6 5 (0.28%) Spreadsheet
7 3 (0.17%) AutoCAD
8 2 (0.11%) Acrobat
Business Applications
1 31 (1.71%) Dynamics CRM
2 16 (0.88%) Dynamics AX
3 14 (0.77%) Remedy ITSM
4 8 (0.44%) Siebel CRM
5 7 (0.39%) SAP MM
6 6 (0.33%) assyst
6 6 (0.33%) Distributed Ledger
6 6 (0.33%) Misys Midas
6 6 (0.33%) OpenText VIM for SAP
6 6 (0.33%) Oracle Applications
6 6 (0.33%) Oracle EBS
6 6 (0.33%) SAP MDG
6 6 (0.33%) SAP SRM
7 5 (0.28%) Sentinel
8 4 (0.22%) Oracle ERP
8 4 (0.22%) Scribe Insight
9 3 (0.17%) SAP ERP
10 2 (0.11%) SAP CO
10 2 (0.11%) SAP FI
10 2 (0.11%) SAP FI/CO
Cloud Services
1 188 (10.37%) Microsoft Azure
2 156 (8.60%) Office 365
3 109 (6.01%) Amazon AWS
4 59 (3.25%) IaaS
5 50 (2.76%) SaaS
6 33 (1.82%) PaaS
7 20 (1.10%) GitHub
8 18 (0.99%) Cloud Computing
9 16 (0.88%) Dynamics 365
10 10 (0.55%) Amazon CloudWatch
10 10 (0.55%) Azure Active Directory
11 8 (0.44%) Akamai
11 8 (0.44%) Mimecast
12 7 (0.39%) Amazon EC2
12 7 (0.39%) Amazon S3
12 7 (0.39%) AWS CloudFormation
13 6 (0.33%) Amazon ElastiCache
13 6 (0.33%) Amazon ELB
13 6 (0.33%) AWS Elastic Beanstalk
13 6 (0.33%) Virtual Private Cloud
Communications & Networking
1 221 (12.19%) Firewall
2 149 (8.22%) LAN
3 146 (8.05%) WAN
4 118 (6.51%) TCP/IP
5 105 (5.79%) DNS
6 97 (5.35%) VPN
7 76 (4.19%) Internet
8 72 (3.97%) DHCP
9 71 (3.92%) MPLS
10 66 (3.64%) SAN
11 54 (2.98%) Wi-Fi
12 49 (2.70%) Network Security
13 47 (2.59%) VoIP
14 40 (2.21%) Skype
15 36 (1.99%) VLAN
16 35 (1.93%) Ethernet
17 32 (1.77%) Cisco ASA
18 30 (1.65%) Intrusion Detection
19 29 (1.60%) IP Telephony
20 24 (1.32%) BGP
Database & Business Intelligence
1 280 (15.44%) SQL Server
2 66 (3.64%) Relational Database
3 56 (3.09%) SQL Server 2008
4 43 (2.37%) RDBMS
5 42 (2.32%) Oracle Database
6 38 (2.10%) MySQL
7 36 (1.99%) SQL Server Integration Services
7 36 (1.99%) SQL Server Reporting Services
8 35 (1.93%) Oracle Database 11g
8 35 (1.93%) Oracle Reports
9 31 (1.71%) Oracle Database 12c
10 29 (1.60%) MongoDB
11 24 (1.32%) Data Warehouse
12 23 (1.27%) SQL Server Analysis Services
13 21 (1.16%) Apache Cassandra
14 18 (0.99%) Amazon RDS
15 17 (0.94%) DB2
15 17 (0.94%) NoSQL
16 11 (0.61%) Hadoop
16 11 (0.61%) IBM InfoSphere
Development Applications
1 46 (2.54%) JIRA
2 42 (2.32%) Jenkins
3 39 (2.15%) Team Foundation Server
4 32 (1.77%) Git (software)
5 19 (1.05%) Selenium
5 19 (1.05%) Subversion
6 15 (0.83%) Visual Studio
7 13 (0.72%) Maven
8 11 (0.61%) MSI
9 9 (0.50%) Appium
9 9 (0.50%) Cucumber
9 9 (0.50%) Eclipse
9 9 (0.50%) JUnit
9 9 (0.50%) LoadRunner
9 9 (0.50%) SoapUI
9 9 (0.50%) SpecFlow
9 9 (0.50%) WinDbg
10 8 (0.44%) GitLab
11 7 (0.39%) Visual Studio Team System
12 6 (0.33%) InstallShield
General
1 403 (22.23%) Finance
2 160 (8.83%) Banking
3 98 (5.41%) Telecoms
4 73 (4.03%) Retail
5 67 (3.70%) Back Office
6 43 (2.37%) Law
7 40 (2.21%) Investment Banking
8 34 (1.88%) Legal
9 33 (1.82%) Front Office
10 19 (1.05%) Local Government
11 14 (0.77%) Financial Institution
12 13 (0.72%) Advertising
12 13 (0.72%) French Language
12 13 (0.72%) Retail Banking
13 11 (0.61%) Manufacturing
14 10 (0.55%) Private Banking
14 10 (0.55%) Spanish Language
15 9 (0.50%) Billing
16 8 (0.44%) German Language
17 6 (0.33%) Publishing
Job Titles
1 455 (25.10%) Analyst
2 189 (10.42%) Support Analyst
3 184 (10.15%) Service Manager
4 132 (7.28%) Support Engineer
5 130 (7.17%) Applications Support
6 120 (6.62%) Infrastructure Engineer
7 119 (6.56%) Service Analyst
8 103 (5.68%) Incident Manager
9 85 (4.69%) Applications Support Analyst
10 81 (4.47%) Administrator
11 80 (4.41%) IT Support
11 80 (4.41%) Service Desk Analyst
12 79 (4.36%) Delivery Manager
13 78 (4.30%) IT Analyst
13 78 (4.30%) IT Manager
14 77 (4.25%) Problem Manager
15 68 (3.75%) Network Engineer
16 64 (3.53%) DBA
17 54 (2.98%) Developer
18 53 (2.92%) Operations Manager
Libraries, Frameworks & Software Standards
1 104 (5.74%) .NET
2 85 (4.69%) Middleware
3 71 (3.92%) Web Services
4 50 (2.76%) XML
5 45 (2.48%) HTML
6 42 (2.32%) JSON
7 35 (1.93%) CSS
8 31 (1.71%) Oracle Fusion
9 27 (1.49%) .NET Framework
10 22 (1.21%) jQuery
11 21 (1.16%) ASP.NET
12 19 (1.05%) Ajax
13 18 (0.99%) DHTML
13 18 (0.99%) JSP
13 18 (0.99%) JSTL
13 18 (0.99%) Servlets
13 18 (0.99%) WebSphere MQ
14 15 (0.83%) AngularJS
15 14 (0.77%) Elastic Stack
15 14 (0.77%) Node.js
Miscellaneous
1 224 (12.36%) Analytical Skills
2 160 (8.83%) Management Information System
3 107 (5.90%) Data Centre
4 85 (4.69%) Self-Motivation
5 75 (4.14%) Private Cloud
6 65 (3.59%) Computer Science
7 52 (2.87%) Virtual Team
8 46 (2.54%) Security Operations Centre
9 43 (2.37%) Enterprise Software
10 41 (2.26%) User Experience
11 34 (1.88%) Clustering
12 32 (1.77%) Replication
13 24 (1.32%) PKI
13 24 (1.32%) Smart Meter
14 21 (1.16%) PMI
15 19 (1.05%) iPhone
16 18 (0.99%) Fintech
16 18 (0.99%) Hedge funds
17 17 (0.94%) SWIFT
17 17 (0.94%) Video Conferencing
Operating Systems
1 582 (32.10%) Windows
2 369 (20.35%) Windows Server
3 311 (17.15%) Linux
4 123 (6.78%) Unix
5 119 (6.56%) Windows Server 2008
6 113 (6.23%) Windows Server 2012
7 67 (3.70%) Red Hat Enterprise Linux
8 60 (3.31%) Windows 10
9 55 (3.03%) Windows 7
10 30 (1.65%) AIX
11 24 (1.32%) Solaris
12 18 (0.99%) Windows Server 2003
13 14 (0.77%) Android
13 14 (0.77%) Oracle Linux
14 13 (0.72%) Mac OS
15 9 (0.50%) SUSE
15 9 (0.50%) Windows 8
16 8 (0.44%) HPUX
17 7 (0.39%) Windows XP
18 6 (0.33%) CentOS
Processes & Methodologies
1 1,010 (55.71%) ITIL
2 740 (40.82%) Incident Management
3 609 (33.59%) Service Management
4 406 (22.39%) Root Cause Analysis
5 361 (19.91%) Change Management
6 332 (18.31%) Problem-Solving
7 293 (16.16%) Service Delivery
8 258 (14.23%) Agile Software Development
9 233 (12.85%) ITSM
10 178 (9.82%) Continuous Improvement
11 171 (9.43%) Stakeholder Management
12 167 (9.21%) ITIL V3
13 156 (8.60%) Logistics
13 156 (8.60%) Project Management
14 152 (8.38%) DevOps
15 143 (7.89%) Infrastructure Engineering
16 135 (7.45%) Disaster Recovery
17 109 (6.01%) Release Management
18 96 (5.30%) Information Security
19 92 (5.07%) Configuration Management
Programming Languages
1 269 (14.84%) SQL
2 196 (10.81%) PowerShell
3 77 (4.25%) Java
4 75 (4.14%) JavaScript
5 68 (3.75%) C#
6 48 (2.65%) Python
7 45 (2.48%) C
8 43 (2.37%) Shell Script
9 38 (2.10%) Bash Shell
10 27 (1.49%) PL/SQL
11 24 (1.32%) VB
12 22 (1.21%) Perl
13 17 (0.94%) PHP
14 15 (0.83%) VBScript
15 14 (0.77%) C++
16 13 (0.72%) T-SQL
16 13 (0.72%) VBA
17 11 (0.61%) VB.NET
18 10 (0.55%) Korn
19 5 (0.28%) RPG
Qualifications
1 199 (10.98%) Degree
2 147 (8.11%) ITIL Certification
3 122 (6.73%) Cisco Certification
4 121 (6.67%) Security Cleared
5 92 (5.07%) Microsoft Certification
6 89 (4.91%) CCNA
7 72 (3.97%) SC Cleared
8 66 (3.64%) MCSE
9 59 (3.25%) ITIL Foundation Certificate
10 48 (2.65%) CISSP
11 43 (2.37%) CCNP
12 38 (2.10%) SANS
13 37 (2.04%) Network+ Certification
14 30 (1.65%) MCSA
15 29 (1.60%) DV Cleared
16 27 (1.49%) CEH
17 25 (1.38%) Computer Science Degree
18 23 (1.27%) MCP
19 22 (1.21%) CCSA
19 22 (1.21%) CompTIA Security+
Quality Assurance & Compliance
1 335 (18.48%) SLA
2 97 (5.35%) ISO/IEC 27001
3 44 (2.43%) GDPR
4 42 (2.32%) QA
5 40 (2.21%) ISO/IEC 20000
6 28 (1.54%) Data Quality
7 23 (1.27%) Cyber Essentials
8 21 (1.16%) PCI DSS
9 13 (0.72%) PMO
10 11 (0.61%) COBIT
11 9 (0.50%) Cyber Essentials PLUS
12 4 (0.22%) ISO 9001
13 3 (0.17%) GPG13
13 3 (0.17%) ISO/IEC 27005
14 2 (0.11%) BS25999
14 2 (0.11%) Disclosure Scotland
15 1 (0.055%) GxP
15 1 (0.055%) Sarbanes-Oxley
System Software
1 385 (21.24%) Active Directory
2 205 (11.31%) VMware Infrastructure
3 125 (6.89%) Hyper-V
4 63 (3.47%) VMware ESXi
5 41 (2.26%) XenApp
6 38 (2.10%) Virtual Machines
7 35 (1.93%) Virtual Servers
8 34 (1.88%) Docker
9 30 (1.65%) vSphere
10 22 (1.21%) XenDesktop
11 16 (0.88%) Firmware
11 16 (0.88%) Virtual Desktop
12 15 (0.83%) Microsoft App-V
13 10 (0.55%) DFS Replication
13 10 (0.55%) Veritas Cluster Server
14 8 (0.44%) vCloud
15 7 (0.39%) Terminal Services
16 6 (0.33%) Terminal Server
17 5 (0.28%) Oracle RAC
17 5 (0.28%) VMware Workstation
Systems Management
1 107 (5.90%) SCCM
2 54 (2.98%) SCOM
3 51 (2.81%) vCenter Server
4 47 (2.59%) Puppet
5 33 (1.82%) Oracle Enterprise Manager
6 27 (1.49%) Opscode Chef
7 26 (1.43%) WSUS
8 25 (1.38%) Ansible
8 25 (1.38%) Nagios
9 22 (1.21%) Microsoft Clustering
10 18 (0.99%) Tivoli
11 17 (0.94%) Kubernetes
12 15 (0.83%) Microsoft Data Protection Manager
13 14 (0.77%) HP ALM
13 14 (0.77%) QRadar
14 13 (0.72%) Failover Clustering
14 13 (0.72%) NetBackup
15 12 (0.66%) Backup Exec
15 12 (0.66%) Cisco IPCC
16 11 (0.61%) SCVMM
Vendors
1 515 (28.41%) Microsoft
2 277 (15.28%) VMware
3 213 (11.75%) Cisco
4 209 (11.53%) Oracle
5 171 (9.43%) ServiceNow
6 97 (5.35%) Citrix
7 91 (5.02%) BMC
8 80 (4.41%) HP
9 66 (3.64%) IBM
10 59 (3.25%) Red Hat
11 57 (3.14%) SolarWinds
12 53 (2.92%) Fortinet
13 52 (2.87%) Remedy
14 40 (2.21%) Atlassian
14 40 (2.21%) McAfee
15 39 (2.15%) CheckPoint
16 37 (2.04%) Huawei
16 37 (2.04%) Riverbed
17 35 (1.93%) Splunk
18 31 (1.71%) Juniper