Period
to 21 February 2019

The following table provides summary statistics for permanent job vacancies advertised in England with a requirement for Problem Management skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Problem Management over the 6 months to 21 February 2019 with a comparison to the same period in the previous 2 years.

Problem Management
UK > England
6 months to
21 Feb 2019
Same period 2018 Same period 2017
Rank 320 284 279
Rank change year-on-year -36 -5 +8
Permanent jobs citing Problem Management 1,399 1,916 2,065
As % of all permanent IT jobs advertised in England 1.00% 1.16% 1.24%
As % of the Processes & Methodologies category 1.09% 1.26% 1.36%
Number of salaries quoted 998 1,394 1,607
England median annual salary £45,000 £45,000 £42,500
Median salary % change year-on-year - +5.88% -2.58%
10th Percentile £27,500 £23,750 £25,900
90th Percentile £73,750 £67,500 £67,500
UK median annual salary £45,000 £42,500 £42,500
% change year-on-year +5.88% - -1.73%

Problem Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in England with a requirement for process or methodology skills.

All Process and Methodology Skills
England
Permanent vacancies with a requirement for process or methodology skills 128,875 151,553 151,532
As % of all permanent IT jobs advertised in England 91.73% 91.83% 91.31%
Number of salaries quoted 102,681 124,249 125,939
England median annual salary £52,500 £50,000 £50,000
Median salary % change year-on-year +5.00% - +5.26%
10th Percentile £30,000 £28,750 £28,000
90th Percentile £85,000 £81,250 £80,000
UK median annual salary £52,500 £50,000 £47,500
% change year-on-year +5.00% +5.26% -

Problem Management
Job Vacancy Trend in England

Job postings citing Problem Management as a percentage of all IT jobs advertised in England.

Job vacancy trend for Problem Management in England

Problem Management
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Problem Management in England.

Salary trend for Problem Management in England

Problem Management
Salary Histogram in England

The salary distribution of IT jobs citing Problem Management in England over the 6 months to 21 February 2019.

Salary histogram for Problem Management in England

Problem Management
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Problem Management within the England region over the 6 months to 21 February 2019. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London -69 427 £55,000 +4.76% 50
South East +17 358 £47,500 +5.56% 27
North of England +20 276 £42,500 +13.33% 32
Midlands +7 184 £42,500 +6.25% 27
North West +35 170 £45,000 +20.00% 21
West Midlands +12 100 £42,500 +7.42% 21
East Midlands +19 83 £36,540 -14.02% 6
East of England -43 76 £49,500 +23.75% 14
South West -76 76 £35,608 -16.22% 17
Yorkshire -28 73 £37,500 +7.14% 7
North East +15 34 £37,500 -5.22% 4
Problem Management
UK

For the 6 months to 21 February 2019, IT jobs citing Problem Management also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the England region with a requirement for Problem Management.

1 819 (58.54%) ITIL
2 507 (36.24%) Windows
3 494 (35.31%) Incident Management
4 437 (31.24%) Service Management
5 401 (28.66%) Microsoft
6 323 (23.09%) Finance
7 311 (22.23%) Active Directory
8 302 (21.59%) Windows Server
9 266 (19.01%) Problem-Solving
10 261 (18.66%) Service Delivery
11 257 (18.37%) Change Management
12 248 (17.73%) Root Cause Analysis
13 247 (17.66%) Linux
14 236 (16.87%) SLA
15 213 (15.23%) VMware
16 207 (14.80%) SQL
17 199 (14.22%) Analytical Skills
18 195 (13.94%) PowerShell
19 187 (13.37%) Oracle
20 181 (12.94%) ITSM
21 167 (11.94%) Continuous Improvement
22 165 (11.79%) VMware Infrastructure
23 162 (11.58%) Microsoft Office
23 162 (11.58%) Agile Software Development
24 161 (11.51%) Office 365
25 157 (11.22%) Microsoft Azure
26 147 (10.51%) Firewall
27 146 (10.44%) Banking
28 140 (10.01%) Cisco
29 139 (9.94%) SQL Server

Problem Management
Co-occurring IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 102 (7.29%) MS Exchange
2 71 (5.08%) SharePoint
3 55 (3.93%) IIS
4 38 (2.72%) Exchange Server 2010
5 30 (2.14%) Skype for Business
6 28 (2.00%) ExpressionEngine
6 28 (2.00%) WordPress
7 25 (1.79%) JBoss
8 24 (1.72%) WebSphere
9 23 (1.64%) Tomcat
10 22 (1.57%) Confluence
11 21 (1.50%) WebLogic
12 20 (1.43%) Exchange Server 2013
13 19 (1.36%) MQSeries
14 17 (1.22%) Apache
15 16 (1.14%) BizTalk Server
16 15 (1.07%) nginx
17 14 (1.00%) IBM Notes
18 12 (0.86%) Exchange Server 2003
19 11 (0.79%) Oracle Coherence
Applications
1 162 (11.58%) Microsoft Office
2 73 (5.22%) Microsoft Excel
3 22 (1.57%) Microsoft PowerPoint
4 15 (1.07%) MS Visio
5 7 (0.50%) Microsoft Project
6 3 (0.21%) AutoCAD
7 2 (0.14%) Spreadsheet
8 1 (0.071%) Adobe Premiere
Business Applications
1 26 (1.86%) Remedy ITSM
2 17 (1.22%) Oracle Applications
3 12 (0.86%) Dynamics CRM
3 12 (0.86%) Siebel CRM
4 8 (0.57%) Dynamics AX
5 5 (0.36%) Misys Midas
6 4 (0.29%) Distributed Ledger
6 4 (0.29%) Oracle ERP
6 4 (0.29%) Scribe Insight
6 4 (0.29%) Workfront
7 3 (0.21%) Oracle CRM
7 3 (0.21%) SAP ERP
8 2 (0.14%) assyst
8 2 (0.14%) Oracle Cash Management
8 2 (0.14%) Oracle EBS
8 2 (0.14%) Remedy AR System
8 2 (0.14%) SAP CO
8 2 (0.14%) SAP FI
8 2 (0.14%) SAP FI/CO
8 2 (0.14%) Unit4 Business World
Cloud Services
1 161 (11.51%) Office 365
2 157 (11.22%) Microsoft Azure
3 98 (7.01%) Amazon AWS
4 83 (5.93%) SaaS
5 68 (4.86%) IaaS
6 25 (1.79%) PaaS
7 22 (1.57%) Azure Active Directory
7 22 (1.57%) Cloud Computing
8 16 (1.14%) GitHub
9 12 (0.86%) OpenShift
10 11 (0.79%) Dynamics 365
11 8 (0.57%) Akamai
12 7 (0.50%) Mimecast
13 6 (0.43%) Slack
14 5 (0.36%) AWS CloudFormation
14 5 (0.36%) Datadog
15 4 (0.29%) Scribe Online
16 3 (0.21%) G Suite
16 3 (0.21%) Google Cloud Platform
16 3 (0.21%) Yammer
Communications & Networking
1 147 (10.51%) Firewall
2 122 (8.72%) DNS
3 113 (8.08%) TCP/IP
4 112 (8.01%) WAN
5 109 (7.79%) LAN
6 106 (7.58%) DHCP
7 84 (6.00%) SAN
8 77 (5.50%) VPN
9 64 (4.57%) Internet
10 53 (3.79%) MPLS
11 49 (3.50%) VLAN
12 34 (2.43%) Network Security
13 26 (1.86%) Wi-Fi
14 24 (1.72%) HSRP
14 24 (1.72%) Wireless
15 23 (1.64%) BGP
15 23 (1.64%) Ethernet
16 21 (1.50%) SSL
17 19 (1.36%) NetScaler
18 18 (1.29%) OSPF
Database & Business Intelligence
1 139 (9.94%) SQL Server
2 67 (4.79%) Relational Database
3 44 (3.15%) Oracle Database
3 44 (3.15%) RDBMS
4 43 (3.07%) MongoDB
5 25 (1.79%) MySQL
5 25 (1.79%) Oracle Database 11g
6 19 (1.36%) Oracle Database 12c
7 18 (1.29%) NoSQL
8 17 (1.22%) Oracle Reports
8 17 (1.22%) SQL Server Reporting Services
9 16 (1.14%) Apache Cassandra
9 16 (1.14%) SQL Server 2008
9 16 (1.14%) SQL Server 2016
10 15 (1.07%) SQL Server Integration Services
11 13 (0.93%) Data Warehouse
11 13 (0.93%) SQL Server 2014
12 12 (0.86%) DB2
13 11 (0.79%) SQL Server 2012
14 8 (0.57%) Hadoop
Development Applications
1 48 (3.43%) Git (software)
2 41 (2.93%) Jenkins
3 32 (2.29%) Subversion
4 26 (1.86%) JIRA
4 26 (1.86%) Team Foundation Server
5 16 (1.14%) Maven
5 16 (1.14%) Oracle Forms
6 13 (0.93%) Visual Studio
7 9 (0.64%) Eclipse
7 9 (0.64%) JUnit
7 9 (0.64%) Selenium
7 9 (0.64%) SoapUI
8 7 (0.50%) Visual Studio Team System
9 6 (0.43%) Appium
9 6 (0.43%) LoadRunner
10 5 (0.36%) Atlassian Bamboo
10 5 (0.36%) TeamCity
11 4 (0.29%) Hudson
12 3 (0.21%) Cucumber
12 3 (0.21%) WinDbg
General
1 323 (23.09%) Finance
2 146 (10.44%) Banking
3 64 (4.57%) Telecoms
4 41 (2.93%) Back Office
5 38 (2.72%) Legal
6 32 (2.29%) Law
7 31 (2.22%) Investment Banking
8 26 (1.86%) Retail
9 25 (1.79%) Publishing
10 23 (1.64%) Front Office
11 18 (1.29%) Financial Institution
12 13 (0.93%) General Ledger
13 12 (0.86%) French Language
13 12 (0.86%) Spanish Language
14 10 (0.71%) Advertising
15 9 (0.64%) German Language
15 9 (0.64%) Japanese Language
16 7 (0.50%) Billing
16 7 (0.50%) Manufacturing
17 6 (0.43%) Local Government
Job Titles
1 358 (25.59%) Analyst
2 172 (12.29%) Support Analyst
3 144 (10.29%) Service Manager
4 123 (8.79%) Applications Support
5 104 (7.43%) Support Engineer
6 80 (5.72%) Applications Support Analyst
7 76 (5.43%) Infrastructure Engineer
8 68 (4.86%) Service Analyst
9 64 (4.57%) Incident Manager
10 63 (4.50%) Delivery Manager
11 60 (4.29%) IT Analyst
12 57 (4.07%) Services Delivery Manager
13 50 (3.57%) Administrator
14 47 (3.36%) IT Support
15 44 (3.15%) 2nd Line Support
15 44 (3.15%) Problem Manager
16 43 (3.07%) Network Engineer
17 42 (3.00%) IT Manager
18 41 (2.93%) Senior Analyst
19 37 (2.64%) IT Engineer
Libraries, Frameworks & Software Standards
1 81 (5.79%) .NET
2 58 (4.15%) Middleware
3 45 (3.22%) JSON
4 41 (2.93%) Web Services
5 34 (2.43%) HTML
5 34 (2.43%) WebSphere MQ
6 32 (2.29%) jQuery
7 31 (2.22%) Node.js
8 30 (2.14%) CSS
9 28 (2.00%) Ajax
9 28 (2.00%) DHTML
9 28 (2.00%) JSP
9 28 (2.00%) JSTL
9 28 (2.00%) Servlets
10 26 (1.86%) Oracle Fusion
11 22 (1.57%) JMS
11 22 (1.57%) XML
12 20 (1.43%) Hibernate
12 20 (1.43%) Spring
13 16 (1.14%) JPA
Miscellaneous
1 199 (14.22%) Analytical Skills
2 117 (8.36%) Management Information System
3 92 (6.58%) Data Centre
4 66 (4.72%) Self-Motivation
5 49 (3.50%) Clustering
5 49 (3.50%) Security Operations Centre
6 43 (3.07%) Replication
7 36 (2.57%) Enterprise Software
8 33 (2.36%) PKI
9 27 (1.93%) Smart Meter
9 27 (1.93%) Virtual Team
10 24 (1.72%) Driving Licence
10 24 (1.72%) Hedge funds
11 23 (1.64%) CMDB
12 22 (1.57%) e-Learning
13 19 (1.36%) Private Cloud
13 19 (1.36%) SWIFT
14 18 (1.29%) Fintech
14 18 (1.29%) User Experience
15 16 (1.14%) Distributed Denial-of-Service
Operating Systems
1 507 (36.24%) Windows
2 302 (21.59%) Windows Server
3 247 (17.66%) Linux
4 115 (8.22%) Windows Server 2008
5 101 (7.22%) Windows Server 2012
6 98 (7.01%) Unix
7 79 (5.65%) Windows 10
8 61 (4.36%) Red Hat Enterprise Linux
9 57 (4.07%) Windows 7
10 35 (2.50%) Windows Server 2003
11 26 (1.86%) Windows XP
12 18 (1.29%) AIX
13 14 (1.00%) Solaris
14 13 (0.93%) Android
14 13 (0.93%) Windows 8
15 11 (0.79%) Ubuntu
15 11 (0.79%) Windows 2000
16 10 (0.71%) SUSE
17 6 (0.43%) Oracle Linux
17 6 (0.43%) VyOS
Processes & Methodologies
1 819 (58.54%) ITIL
2 494 (35.31%) Incident Management
3 437 (31.24%) Service Management
4 266 (19.01%) Problem-Solving
5 261 (18.66%) Service Delivery
6 257 (18.37%) Change Management
7 248 (17.73%) Root Cause Analysis
8 181 (12.94%) ITSM
9 167 (11.94%) Continuous Improvement
10 162 (11.58%) Agile Software Development
11 127 (9.08%) Disaster Recovery
12 123 (8.79%) ITIL V3
13 121 (8.65%) Stakeholder Management
14 119 (8.51%) DevOps
15 111 (7.93%) Project Management
16 106 (7.58%) Configuration Management
17 96 (6.86%) Infrastructure Engineering
18 95 (6.79%) Mentoring
19 93 (6.65%) Information Security
20 83 (5.93%) Release Management
Programming Languages
1 207 (14.80%) SQL
2 195 (13.94%) PowerShell
3 82 (5.86%) Java
4 67 (4.79%) JavaScript
5 60 (4.29%) C#
6 49 (3.50%) Bash Shell
7 42 (3.00%) Shell Script
8 39 (2.79%) Python
9 37 (2.64%) PL/SQL
10 32 (2.29%) C
11 30 (2.14%) Perl
12 25 (1.79%) VB
12 25 (1.79%) VBScript
13 21 (1.50%) C++
14 17 (1.22%) T-SQL
15 13 (0.93%) PHP
16 11 (0.79%) VB.NET
17 10 (0.71%) AWK
18 5 (0.36%) Korn
18 5 (0.36%) VBA
Qualifications
1 126 (9.01%) Degree
2 107 (7.65%) Security Cleared
3 94 (6.72%) Cisco Certification
3 94 (6.72%) Microsoft Certification
4 84 (6.00%) ITIL Certification
5 70 (5.00%) CISSP
6 68 (4.86%) MCSE
7 55 (3.93%) SC Cleared
8 54 (3.86%) CCNA
9 46 (3.29%) SANS
10 41 (2.93%) ITIL Foundation Certificate
11 38 (2.72%) CISM
12 37 (2.64%) CEH
13 36 (2.57%) MCSA
14 30 (2.14%) MCP
15 28 (2.00%) (ISC)2 CCSP
15 28 (2.00%) DV Cleared
15 28 (2.00%) SSCP
16 27 (1.93%) CCSP
17 26 (1.86%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 236 (16.87%) SLA
2 70 (5.00%) ISO/IEC 27001
3 34 (2.43%) ISO/IEC 20000
4 26 (1.86%) QA
5 18 (1.29%) Cyber Essentials
5 18 (1.29%) GDPR
6 14 (1.00%) ISO/IEC 27005
7 8 (0.57%) COBIT
8 7 (0.50%) Data Quality
8 7 (0.50%) PCI DSS
9 6 (0.43%) Sarbanes-Oxley
10 5 (0.36%) PMO
11 4 (0.29%) ISO 22301
11 4 (0.29%) ISO 9001
12 3 (0.21%) ISO 9000
13 2 (0.14%) BS25999
13 2 (0.14%) Cyber Essentials PLUS
13 2 (0.14%) GPG13
14 1 (0.071%) GxP
System Software
1 311 (22.23%) Active Directory
2 165 (11.79%) VMware Infrastructure
3 101 (7.22%) Hyper-V
4 59 (4.22%) XenApp
5 36 (2.57%) Docker
6 28 (2.00%) Virtual Machines
6 28 (2.00%) VMware ESXi
7 27 (1.93%) XenDesktop
8 26 (1.86%) vSphere
9 22 (1.57%) DFS Replication
10 18 (1.29%) Firmware
10 18 (1.29%) Virtual Servers
11 15 (1.07%) Microsoft App-V
12 12 (0.86%) Oracle RAC
13 10 (0.71%) Virtual Desktop
14 7 (0.50%) Terminal Services
14 7 (0.50%) vCloud
15 5 (0.36%) Citrix Presentation Server
15 5 (0.36%) Veritas Cluster Server
16 4 (0.29%) Tivoli Workload Scheduler
Systems Management
1 99 (7.08%) SCCM
2 46 (3.29%) Puppet
2 46 (3.29%) SCOM
3 38 (2.72%) WSUS
4 33 (2.36%) Nagios
5 31 (2.22%) Control-M
6 30 (2.14%) Ansible
7 27 (1.93%) Microsoft Clustering
8 26 (1.86%) Kubernetes
9 25 (1.79%) vCenter Server
10 23 (1.64%) Opscode Chef
11 21 (1.50%) Microsoft Data Protection Manager
12 19 (1.36%) Failover Clustering
12 19 (1.36%) Oracle Enterprise Manager
13 17 (1.22%) IBM BigFix
14 16 (1.14%) Backup Exec
15 12 (0.86%) Data Guard
15 12 (0.86%) SCDPM
16 11 (0.79%) ITRS Geneos
16 11 (0.79%) SCOrch
Vendors
1 401 (28.66%) Microsoft
2 213 (15.23%) VMware
3 187 (13.37%) Oracle
4 140 (10.01%) Cisco
5 137 (9.79%) Citrix
6 79 (5.65%) ServiceNow
7 70 (5.00%) IBM
8 56 (4.00%) HP
9 49 (3.50%) Remedy
10 48 (3.43%) BMC
11 44 (3.15%) Juniper
12 40 (2.86%) SolarWinds
12 40 (2.86%) Splunk
13 39 (2.79%) Red Hat
14 35 (2.50%) Bloomberg
15 34 (2.43%) Dell
15 34 (2.43%) Reuters
16 33 (2.36%) Ivanti
17 30 (2.14%) McAfee
18 29 (2.07%) Fortinet