Period
to 19 November 2017

The following table provides summary statistics for permanent job vacancies advertised in England with a requirement for Problem Management skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Problem Management over the 6 months to 19 November 2017 with a comparison to the same period in the previous 2 years.

Problem Management
UK > England
6 months to
19 Nov 2017
Same period 2016 Same period 2015
Rank 281 284 267
Rank change year-on-year +3 -17 -6
Permanent jobs citing Problem Management 2003 2135 2555
As % of all permanent IT jobs advertised in England 1.20% 1.20% 1.24%
As % of the Processes & Methodologies category 1.33% 1.34% 1.40%
Number of salaries quoted 1448 1733 1939
England median annual salary £45,000 £43,000 £45,000
Median salary % change year-on-year +4.65% -4.44% +4.65%
10th Percentile £25,500 £26,000 £26,700
90th Percentile £70,000 £67,500 £70,000
UK median annual salary £43,250 £42,500 £45,000
% change year-on-year +1.76% -5.56% +5.88%

Problem Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in England with a requirement for process or methodology skills.

All Process and Methodology Skills
England
Permanent vacancies with a requirement for process or methodology skills 150254 159112 182385
As % of all permanent IT jobs advertised in England 89.93% 89.36% 88.72%
Number of salaries quoted 119398 133448 151804
England median annual salary £50,000 £50,000 £47,500
Median salary % change year-on-year - +5.26% +5.56%
10th Percentile £28,750 £28,250 £27,500
90th Percentile £80,000 £80,000 £77,500
UK median annual salary £50,000 £49,476 £47,500
% change year-on-year +1.06% +4.16% +5.56%

Problem Management
Job Vacancy Trend in England

Job postings citing Problem Management as a percentage of all IT jobs advertised in England.

Job vacancy trend for Problem Management in England

Problem Management
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Problem Management in England.

Salary trend for Problem Management in England

Problem Management
Salary Histogram in England

The salary distribution of IT jobs citing Problem Management in England over the 6 months to 19 November 2017.

Salary histogram for Problem Management in England

Problem Management
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Problem Management within the England region over the 6 months to 19 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London +38 753 £52,500 +7.14% 20
South East +3 362 £40,000 -9.09% 22
North of England +9 333 £37,500 -6.25% 20
Midlands +4 252 £37,500 -11.76% 10
North West +6 168 £42,500 - 8
West Midlands -18 168 £36,500 -8.75% 6
East of England -58 165 £42,000 -5.62% 9
Yorkshire +42 136 £37,500 -1.32% 8
South West -9 135 £42,500 +9.68% 2
East Midlands +47 84 £50,000 +17.65% 4
North East -3 29 £33,500 -21.18% 4
Problem Management
UK

For the 6 months to 19 November 2017, IT jobs citing Problem Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the England region with a requirement for Problem Management.

1 1272 (63.50%) ITIL
2 719 (35.90%) Microsoft
3 701 (35.00%) Windows
4 585 (29.21%) Service Management
5 560 (27.96%) Incident Management
6 519 (25.91%) Change Management
7 461 (23.02%) Finance
8 449 (22.42%) Service Delivery
9 439 (21.92%) Active Directory
10 432 (21.57%) SLA
11 399 (19.92%) VMware
12 371 (18.52%) SQL
13 333 (16.63%) Windows Server
14 319 (15.93%) ITSM
15 315 (15.73%) Root Cause Analysis
16 309 (15.43%) Firewall
17 283 (14.13%) Cisco
18 276 (13.78%) ITIL V3
19 269 (13.43%) Linux
20 268 (13.38%) Microsoft Office
21 257 (12.83%) SQL Server
22 249 (12.43%) MS Exchange
23 237 (11.83%) VMware Infrastructure
24 235 (11.73%) Oracle
25 229 (11.43%) Management Information System
26 222 (11.08%) Microsoft Azure
27 215 (10.73%) Citrix
28 214 (10.68%) Agile Software Development
29 212 (10.58%) PowerShell
29 212 (10.58%) Continuous Improvement

Problem Management
Co-occurring IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 249 (12.43%) MS Exchange
2 144 (7.19%) SharePoint
3 114 (5.69%) Exchange Server 2010
4 97 (4.84%) IIS
4 97 (4.84%) Skype for Business
5 71 (3.54%) BizTalk Server
6 59 (2.95%) Exchange Server 2013
7 40 (2.00%) Apache
8 39 (1.95%) Tomcat
9 28 (1.40%) Exchange Server 2007
10 21 (1.05%) Confluence
11 19 (0.95%) WebSphere
12 17 (0.85%) CMS
12 17 (0.85%) WebLogic
13 16 (0.80%) JBoss
14 15 (0.75%) OpenStack
15 13 (0.65%) Oracle SOA Suite
16 12 (0.60%) Mule
16 12 (0.60%) Mule ESB
17 9 (0.45%) Exchange Server 2003
Applications
1 268 (13.38%) Microsoft Office
2 91 (4.54%) Microsoft Excel
3 42 (2.10%) Microsoft PowerPoint
4 34 (1.70%) Spreadsheet
5 8 (0.40%) Adobe Creative Suite
6 7 (0.35%) MS Visio
7 3 (0.15%) HipChat
8 2 (0.100%) Doxygen
9 1 (0.050%) Adobe Premiere
9 1 (0.050%) Camtasia
9 1 (0.050%) Microsoft Project
Business Applications
1 62 (3.10%) Remedy ITSM
2 45 (2.25%) Dynamics CRM
3 21 (1.05%) SAP MM
4 13 (0.65%) RiskWrite
5 8 (0.40%) assyst
5 8 (0.40%) iTrent
5 8 (0.40%) Unit4 Business World
6 7 (0.35%) SAP BPC
7 5 (0.25%) Oracle EBS
7 5 (0.25%) SAP SRM
7 5 (0.25%) Summit
7 5 (0.25%) Workfront
8 4 (0.20%) JDE EnterpriseOne
8 4 (0.20%) SAP R/3
9 3 (0.15%) Dynamics NAV
9 3 (0.15%) ION MarketView
9 3 (0.15%) Magento
9 3 (0.15%) Oracle ERP
9 3 (0.15%) SessionCam
10 2 (0.100%) OpenText VIM for SAP
Cloud Services
1 222 (11.08%) Microsoft Azure
2 193 (9.64%) Office 365
3 122 (6.09%) Amazon AWS
4 98 (4.89%) IaaS
5 41 (2.05%) PaaS
6 37 (1.85%) SaaS
7 20 (1.00%) Virtual Private Cloud
8 19 (0.95%) Mimecast
9 16 (0.80%) G Suite
10 14 (0.70%) Azure Active Directory
10 14 (0.70%) OneDrive
11 12 (0.60%) AWS CloudFormation
12 11 (0.55%) Amazon EC2
13 8 (0.40%) Akamai
13 8 (0.40%) Cloud Computing
13 8 (0.40%) Dropbox
14 7 (0.35%) Slack
14 7 (0.35%) Trello
15 5 (0.25%) Amazon ElastiCache
15 5 (0.25%) Dynamics 365
Communications & Networking
1 309 (15.43%) Firewall
2 151 (7.54%) LAN
3 148 (7.39%) WAN
4 146 (7.29%) DNS
5 134 (6.69%) TCP/IP
6 126 (6.29%) VPN
7 111 (5.54%) SAN
8 107 (5.34%) DHCP
9 105 (5.24%) VoIP
10 93 (4.64%) Skype
11 87 (4.34%) Wireless
12 67 (3.34%) Network Security
13 60 (3.00%) OSPF
14 50 (2.50%) BGP
14 50 (2.50%) Ethernet
15 48 (2.40%) MPLS
16 47 (2.35%) Cisco Nexus
17 46 (2.30%) VLAN
18 45 (2.25%) IPsec
19 42 (2.10%) Intrusion Detection
Database & Business Intelligence
1 257 (12.83%) SQL Server
2 47 (2.35%) MySQL
3 43 (2.15%) SQL Server 2014
4 38 (1.90%) SQL Server 2008
4 38 (1.90%) SQL Server Integration Services
5 34 (1.70%) Oracle Database
6 25 (1.25%) BusinessObjects
6 25 (1.25%) Relational Database
7 22 (1.10%) SQL Server Reporting Services
8 16 (0.80%) SQL Server 2012
9 15 (0.75%) Apache Cassandra
9 15 (0.75%) DB2
9 15 (0.75%) MongoDB
10 14 (0.70%) Oracle Database 11g
11 11 (0.55%) Oracle Database 12c
12 9 (0.45%) Data Warehouse
12 9 (0.45%) MS Access
12 9 (0.45%) SQL Server Analysis Services
13 8 (0.40%) Oracle Reports
13 8 (0.40%) RDBMS
Development Applications
1 48 (2.40%) JIRA
2 44 (2.20%) Team Foundation Server
3 32 (1.60%) Jenkins
4 23 (1.15%) Visual Studio
5 17 (0.85%) Eclipse
6 16 (0.80%) Git (software)
7 13 (0.65%) VersionOne
8 11 (0.55%) MSI
9 6 (0.30%) SQL Server Management Studio (SSMS)
9 6 (0.30%) TeamCity
10 4 (0.20%) Artifactory
10 4 (0.20%) Eclipse RCP
10 4 (0.20%) Maven
10 4 (0.20%) Octopus Deploy
10 4 (0.20%) Subversion
10 4 (0.20%) Vagrant
11 3 (0.15%) Bitbucket
11 3 (0.15%) Visual Studio Team System
12 2 (0.100%) Rational DOORS
12 2 (0.100%) VectorCAST
General
1 461 (23.02%) Finance
2 205 (10.23%) Banking
3 113 (5.64%) Investment Banking
4 57 (2.85%) Retail
5 52 (2.60%) Manufacturing
5 52 (2.60%) Retail Banking
6 49 (2.45%) Financial Institution
7 38 (1.90%) Telecoms
8 34 (1.70%) Back Office
8 34 (1.70%) Front Office
9 31 (1.55%) Marketing
10 29 (1.45%) Legal
11 24 (1.20%) Law
12 14 (0.70%) Pharmaceutical
12 14 (0.70%) Publishing
13 13 (0.65%) Electronics
13 13 (0.65%) Local Government
14 10 (0.50%) Advertising
15 8 (0.40%) Billing
15 8 (0.40%) French Language
Job Titles
1 485 (24.21%) Analyst
2 238 (11.88%) Support Analyst
3 224 (11.18%) Applications Support
4 178 (8.89%) Support Engineer
5 169 (8.44%) Service Manager
6 128 (6.39%) Applications Support Analyst
7 107 (5.34%) IT Manager
8 105 (5.24%) Problem Manager
9 104 (5.19%) IT Support
10 96 (4.79%) Network Engineer
11 94 (4.69%) Incident Manager
12 92 (4.59%) Infrastructure Engineer
12 92 (4.59%) Service Analyst
13 86 (4.29%) Administrator
14 79 (3.94%) 2nd Line Support
14 79 (3.94%) Delivery Manager
15 75 (3.74%) Services Delivery Manager
16 74 (3.69%) Consultant
17 67 (3.34%) Developer
18 54 (2.70%) 3rd Line Engineer
Libraries, Frameworks & Software Standards
1 131 (6.54%) .NET
2 110 (5.49%) Web Services
3 62 (3.10%) HTML
4 60 (3.00%) CSS
5 54 (2.70%) jQuery
6 48 (2.40%) ASP.NET Web API
7 47 (2.35%) Middleware
8 44 (2.20%) Entity Framework
9 39 (1.95%) WCF
10 31 (1.55%) Ajax
11 27 (1.35%) ASP.NET
12 26 (1.30%) 802.1X
13 22 (1.10%) XML
14 20 (1.00%) J2EE
15 18 (0.90%) .NET Framework
15 18 (0.90%) AngularJS
15 18 (0.90%) HTML5
15 18 (0.90%) SOAP
16 17 (0.85%) Backbone.js
17 13 (0.65%) REST
Miscellaneous
1 229 (11.43%) Management Information System
2 211 (10.53%) Analytical Skills
3 151 (7.54%) Data Centre
4 123 (6.14%) User Experience
5 69 (3.44%) Computer Science
6 60 (3.00%) Hedge funds
7 53 (2.65%) Blackberry
8 50 (2.50%) Replication
9 49 (2.45%) Virtual Team
10 44 (2.20%) Clustering
11 43 (2.15%) CMDB
12 40 (2.00%) Client/Server
13 36 (1.80%) Enterprise Storage
14 32 (1.60%) Public Cloud
15 29 (1.45%) Distributed Denial-of-Service
16 28 (1.40%) Hybrid Cloud
17 26 (1.30%) Enterprise Software
17 26 (1.30%) Equities
18 24 (1.20%) iPad
19 22 (1.10%) Foreign Exchange (FX)
Operating Systems
1 701 (35.00%) Windows
2 333 (16.63%) Windows Server
3 269 (13.43%) Linux
4 210 (10.48%) Unix
5 178 (8.89%) Windows Server 2008
6 165 (8.24%) Windows Server 2012
7 148 (7.39%) Windows 7
8 92 (4.59%) Windows 10
9 70 (3.49%) Android
10 68 (3.39%) Mac OS X
10 68 (3.39%) Windows Server 2003
11 64 (3.20%) Apple iOS
12 46 (2.30%) Solaris
13 44 (2.20%) Red Hat Enterprise Linux
14 33 (1.65%) CentOS
15 27 (1.35%) Windows 8
16 22 (1.10%) Windows XP
17 17 (0.85%) Ubuntu
18 16 (0.80%) AIX
19 11 (0.55%) Mac OS
Processes & Methodologies
1 1272 (63.50%) ITIL
2 585 (29.21%) Service Management
3 560 (27.96%) Incident Management
4 519 (25.91%) Change Management
5 449 (22.42%) Service Delivery
6 319 (15.93%) ITSM
7 315 (15.73%) Root Cause Analysis
8 276 (13.78%) ITIL V3
9 214 (10.68%) Agile Software Development
10 212 (10.58%) Continuous Improvement
11 181 (9.04%) Release Management
12 143 (7.14%) Project Management
13 135 (6.74%) Disaster Recovery
14 126 (6.29%) Process Improvement
14 126 (6.29%) Stakeholder Management
15 114 (5.69%) Service Design
16 110 (5.49%) Asset Management
17 106 (5.29%) Line Management
18 104 (5.19%) Proactive Management
19 100 (4.99%) Capacity Management
Programming Languages
1 371 (18.52%) SQL
2 212 (10.58%) PowerShell
3 136 (6.79%) Java
4 102 (5.09%) C#
5 95 (4.74%) JavaScript
6 87 (4.34%) Python
7 64 (3.20%) Shell Script
8 55 (2.75%) Perl
8 55 (2.75%) VBScript
9 53 (2.65%) Bash Shell
10 42 (2.10%) T-SQL
11 32 (1.60%) VB
12 28 (1.40%) C
13 27 (1.35%) PHP
14 24 (1.20%) Ruby
15 19 (0.95%) C++
16 18 (0.90%) PL/SQL
17 17 (0.85%) TypeScript
18 10 (0.50%) ABAP
19 9 (0.45%) VBA
Qualifications
1 207 (10.33%) Degree
2 182 (9.09%) Security Cleared
3 176 (8.79%) Cisco Certification
4 160 (7.99%) Microsoft Certification
5 133 (6.64%) CCNA
5 133 (6.64%) ITIL Certification
6 115 (5.74%) MCSE
7 102 (5.09%) SC Cleared
8 90 (4.49%) CCNP
9 69 (3.44%) DV Cleared
10 64 (3.20%) Citrix Certification
11 60 (3.00%) MCP
12 52 (2.60%) CCIE
13 49 (2.45%) CCA
14 43 (2.15%) ITIL Foundation Certificate
15 39 (1.95%) VMware Certified Professional (VCP)
16 33 (1.65%) Computer Science Degree
17 32 (1.60%) CISSP
18 26 (1.30%) MCITP
19 19 (0.95%) CCDA
Quality Assurance & Compliance
1 432 (21.57%) SLA
2 61 (3.05%) QA
3 34 (1.70%) ISO/IEC 27001
4 32 (1.60%) PCI DSS
5 22 (1.10%) PMO
6 18 (0.90%) ISO/IEC 20000
7 17 (0.85%) ISO 9001
8 16 (0.80%) GxP
8 16 (0.80%) Sarbanes-Oxley
9 15 (0.75%) COBIT
10 10 (0.50%) Data Quality
11 9 (0.45%) Cyber Essentials
11 9 (0.45%) Cyber Essentials PLUS
12 7 (0.35%) GDPR
13 5 (0.25%) RosettaNet
14 2 (0.100%) IEC 62304
14 2 (0.100%) ISO 14001
14 2 (0.100%) MISRA
14 2 (0.100%) MISRA C
14 2 (0.100%) TARGET2
System Software
1 439 (21.92%) Active Directory
2 237 (11.83%) VMware Infrastructure
3 189 (9.44%) Hyper-V
4 74 (3.69%) VMware ESXi
5 70 (3.49%) XenApp
6 51 (2.55%) XenDesktop
7 46 (2.30%) Docker
7 46 (2.30%) Virtual Machines
8 33 (1.65%) Virtual Desktop
9 32 (1.60%) Terminal Services
10 27 (1.35%) vSphere
11 21 (1.05%) Virtual Servers
12 15 (0.75%) BitLocker
13 14 (0.70%) Firmware
13 14 (0.70%) Microsoft App-V
14 12 (0.60%) VMware Workstation
15 10 (0.50%) Veritas Cluster Server
16 9 (0.45%) XenServer
17 8 (0.40%) vCloud
18 7 (0.35%) ProxySG
Systems Management
1 183 (9.14%) SCCM
2 68 (3.39%) SCOM
3 46 (2.30%) AirWatch
4 42 (2.10%) vCenter Server
5 40 (2.00%) Ansible
6 38 (1.90%) Puppet
7 30 (1.50%) Backup Exec
8 28 (1.40%) WSUS
9 27 (1.35%) Nagios
10 22 (1.10%) Opscode Chef
11 20 (1.00%) SCVMM
12 19 (0.95%) Oracle Enterprise Manager
12 19 (0.95%) Tivoli Storage Manager
13 18 (0.90%) NetBackup
14 14 (0.70%) BMC PATROL
14 14 (0.70%) Cisco CUCM
15 13 (0.65%) Forefront Identity Manager
15 13 (0.65%) Microsoft Data Protection Manager
16 12 (0.60%) Microsoft Clustering
17 11 (0.55%) Data Guard
Vendors
1 719 (35.90%) Microsoft
2 399 (19.92%) VMware
3 283 (14.13%) Cisco
4 235 (11.73%) Oracle
5 215 (10.73%) Citrix
6 144 (7.19%) HP
7 107 (5.34%) Dell
8 105 (5.24%) ServiceNow
9 99 (4.94%) Remedy
10 97 (4.84%) SAP
11 75 (3.74%) McAfee
12 67 (3.34%) Apple
12 67 (3.34%) Red Hat
13 64 (3.20%) CheckPoint
14 62 (3.10%) IBM
15 61 (3.05%) Juniper
16 60 (3.00%) Palo Alto
16 60 (3.00%) SolarWinds
17 51 (2.55%) Avaya
18 50 (2.50%) NetApp