Period
to 19 July 2018

The following table provides summary statistics for permanent job vacancies advertised in England with a requirement for Problem Management skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Problem Management over the 6 months to 19 July 2018 with a comparison to the same period in the previous 2 years.

Problem Management
UK > England
6 months to
19 Jul 2018
Same period 2017 Same period 2016
Rank 295 297 300
Rank change year-on-year +2 +3 -33
Permanent jobs citing Problem Management 1,858 1,896 2,136
As % of all permanent IT jobs advertised in England 1.14% 1.13% 1.12%
As % of the Processes & Methodologies category 1.26% 1.25% 1.24%
Number of salaries quoted 1,355 1,434 1,659
England median annual salary £45,000 £45,000 £44,500
Median salary % change year-on-year - +1.12% -1.11%
10th Percentile £22,500 £26,250 £26,250
90th Percentile £67,500 £70,000 £70,000
UK median annual salary £45,000 £45,000 £43,750
% change year-on-year - +2.86% -2.78%

Problem Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in England with a requirement for process or methodology skills.

All Process and Methodology Skills
England
Permanent vacancies with a requirement for process or methodology skills 147,421 151,694 172,282
As % of all permanent IT jobs advertised in England 90.66% 90.73% 90.05%
Number of salaries quoted 118,622 122,984 145,020
England median annual salary £50,000 £50,000 £50,000
10th Percentile £29,750 £28,250 £27,500
90th Percentile £82,500 £80,000 £77,500
UK median annual salary £50,000 £49,056 £47,500
% change year-on-year +1.92% +3.28% -

Problem Management
Job Vacancy Trend in England

Job postings citing Problem Management as a percentage of all IT jobs advertised in England.

Job vacancy trend for Problem Management in England

Problem Management
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Problem Management in England.

Salary trend for Problem Management in England

Problem Management
Salary Histogram in England

The salary distribution of IT jobs citing Problem Management in England over the 6 months to 19 July 2018.

Salary histogram for Problem Management in England

Problem Management
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Problem Management within the England region over the 6 months to 19 July 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London -64 541 £50,000 -9.09% 37
South East +55 492 £50,000 +17.65% 25
North of England +56 397 £38,500 +2.67% 45
North West +55 215 £35,000 -6.67% 28
Midlands +15 210 £42,500 +8.97% 18
Yorkshire +52 164 £40,000 +6.67% 14
West Midlands -6 124 £42,500 +8.97% 12
South West +32 122 £32,500 -21.21% 14
East of England -59 109 £39,500 -16.84% 16
East Midlands +48 90 £43,500 +1.75% 6
North East -4 18 £45,000 +45.16% 3
Problem Management
UK

For the 6 months to 19 July 2018, IT jobs citing Problem Management also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the England region with a requirement for Problem Management.

1 1,142 (61.46%) ITIL
2 649 (34.93%) Service Management
3 642 (34.55%) Incident Management
4 571 (30.73%) Windows
5 553 (29.76%) Microsoft
6 445 (23.95%) Finance
7 418 (22.50%) Change Management
8 363 (19.54%) Active Directory
9 361 (19.43%) Problem-Solving
10 355 (19.11%) SLA
11 333 (17.92%) Service Delivery
12 327 (17.60%) Windows Server
13 307 (16.52%) SQL
14 302 (16.25%) Root Cause Analysis
15 298 (16.04%) SQL Server
16 297 (15.98%) ITSM
17 296 (15.93%) Analytical Skills
18 274 (14.75%) Degree
19 266 (14.32%) VMware
20 256 (13.78%) ITIL V3
21 249 (13.40%) Management Information System
22 244 (13.13%) Linux
23 243 (13.08%) Agile Software Development
24 223 (12.00%) Firewall
25 221 (11.89%) Microsoft Office
25 221 (11.89%) Cisco
26 207 (11.14%) Microsoft Azure
27 195 (10.50%) VMware Infrastructure
28 191 (10.28%) Stakeholder Management
29 183 (9.85%) Continuous Improvement

Problem Management
Co-occurring IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 129 (6.94%) SharePoint
2 108 (5.81%) MS Exchange
3 79 (4.25%) Skype for Business
4 76 (4.09%) IIS
5 58 (3.12%) Exchange Server 2010
6 48 (2.58%) WebLogic
7 46 (2.48%) JBoss
8 41 (2.21%) Exchange Server 2013
9 35 (1.88%) Apache
10 29 (1.56%) WebSphere
11 24 (1.29%) CMS
12 22 (1.18%) Confluence
13 18 (0.97%) Exchange Server 2007
14 15 (0.81%) SharePoint 2013
14 15 (0.81%) WebSphere Application Server
15 11 (0.59%) SharePoint Server
16 8 (0.43%) Apache Spark
16 8 (0.43%) Moodle
16 8 (0.43%) Tomcat
17 7 (0.38%) DataSynapse
Applications
1 221 (11.89%) Microsoft Office
2 112 (6.03%) Microsoft Excel
3 56 (3.01%) Microsoft PowerPoint
4 29 (1.56%) MS Visio
5 17 (0.91%) Microsoft Project
5 17 (0.91%) Spreadsheet
6 4 (0.22%) Acrobat
7 1 (0.054%) Adobe Creative Suite
Business Applications
1 34 (1.83%) Remedy ITSM
2 27 (1.45%) Dynamics CRM
3 8 (0.43%) Dynamics AX
4 6 (0.32%) assyst
4 6 (0.32%) Elite 3E
4 6 (0.32%) OpenText VIM for SAP
4 6 (0.32%) SAP MDG
4 6 (0.32%) SAP MM
4 6 (0.32%) SAP SRM
4 6 (0.32%) Sentinel
5 5 (0.27%) Unit4 Business World
6 4 (0.22%) Oracle Applications
7 3 (0.16%) iTrent
7 3 (0.16%) Workfront
8 2 (0.11%) Distributed Ledger
8 2 (0.11%) Magento
8 2 (0.11%) Maximo
8 2 (0.11%) Oracle EBS
8 2 (0.11%) Salesforce.com CRM
8 2 (0.11%) SAP Forecasting and Replenishment
Cloud Services
1 207 (11.14%) Microsoft Azure
2 183 (9.85%) Office 365
3 136 (7.32%) Amazon AWS
4 41 (2.21%) IaaS
5 23 (1.24%) PaaS
6 22 (1.18%) Mimecast
7 16 (0.86%) SaaS
8 9 (0.48%) Dynamics 365
8 9 (0.48%) GitHub
9 7 (0.38%) Akamai
9 7 (0.38%) Amazon CloudWatch
9 7 (0.38%) Cloudflare
10 5 (0.27%) Amazon EC2
10 5 (0.27%) Amazon S3
10 5 (0.27%) G Suite
11 4 (0.22%) Amazon ELB
11 4 (0.22%) AWS CloudFormation
11 4 (0.22%) Azure Active Directory
11 4 (0.22%) Salesforce Service Cloud
12 3 (0.16%) Trello
Communications & Networking
1 223 (12.00%) Firewall
2 147 (7.91%) WAN
3 146 (7.86%) LAN
4 105 (5.65%) VPN
5 104 (5.60%) TCP/IP
6 89 (4.79%) DNS
7 76 (4.09%) Network Security
8 71 (3.82%) Skype
9 67 (3.61%) Internet
10 63 (3.39%) Intrusion Detection
10 63 (3.39%) VoIP
11 57 (3.07%) SAN
12 53 (2.85%) MPLS
13 49 (2.64%) DHCP
14 48 (2.58%) VLAN
14 48 (2.58%) Wi-Fi
15 36 (1.94%) Wireless
16 30 (1.61%) Cisco ASA
16 30 (1.61%) WLAN
17 28 (1.51%) Unified Communications
Database & Business Intelligence
1 298 (16.04%) SQL Server
2 65 (3.50%) Relational Database
3 52 (2.80%) SQL Server 2008
4 35 (1.88%) MySQL
5 29 (1.56%) Oracle Database
6 26 (1.40%) RDBMS
7 22 (1.18%) SQL Server Integration Services
8 20 (1.08%) Big Data
8 20 (1.08%) SQL Server Reporting Services
9 19 (1.02%) Oracle Reports
10 17 (0.91%) MS Access
11 16 (0.86%) Oracle Database 11g
12 15 (0.81%) Apache Cassandra
13 14 (0.75%) Data Warehouse
13 14 (0.75%) MongoDB
13 14 (0.75%) Oracle Database 12c
14 13 (0.70%) Oracle Database 10g
15 12 (0.65%) Hadoop
15 12 (0.65%) NoSQL
15 12 (0.65%) SQL Server Analysis Services
Development Applications
1 42 (2.26%) JIRA
2 29 (1.56%) Jenkins
3 19 (1.02%) Team Foundation Server
4 18 (0.97%) Git (software)
5 14 (0.75%) WinDbg
6 11 (0.59%) MSI
6 11 (0.59%) Visual Studio
7 9 (0.48%) Selenium
8 8 (0.43%) Eclipse
9 7 (0.38%) InstallShield
10 6 (0.32%) Subversion
11 5 (0.27%) Maven
12 4 (0.22%) Appium
12 4 (0.22%) Cucumber
12 4 (0.22%) Eclipse RCP
12 4 (0.22%) JUnit
12 4 (0.22%) LoadRunner
12 4 (0.22%) SoapUI
12 4 (0.22%) SpecFlow
12 4 (0.22%) SQL Server Management Studio (SSMS)
General
1 445 (23.95%) Finance
2 124 (6.67%) Telecoms
3 105 (5.65%) Banking
4 91 (4.90%) Retail
5 52 (2.80%) Law
6 48 (2.58%) Back Office
7 36 (1.94%) Legal
8 35 (1.88%) Local Government
9 32 (1.72%) Investment Banking
10 28 (1.51%) Front Office
11 19 (1.02%) Manufacturing
12 14 (0.75%) Games
12 14 (0.75%) German Language
13 13 (0.70%) Billing
13 13 (0.70%) Financial Institution
13 13 (0.70%) French Language
13 13 (0.70%) Marketing
14 10 (0.54%) Publishing
15 7 (0.38%) Advertising
15 7 (0.38%) Electronics
Job Titles
1 469 (25.24%) Analyst
2 164 (8.83%) Service Manager
3 158 (8.50%) Support Analyst
4 149 (8.02%) Applications Support
4 149 (8.02%) Service Analyst
5 120 (6.46%) Support Engineer
6 114 (6.14%) Problem Manager
7 107 (5.76%) Incident Manager
8 103 (5.54%) Infrastructure Engineer
9 96 (5.17%) Service Desk Analyst
10 84 (4.52%) Network Engineer
11 83 (4.47%) IT Manager
12 77 (4.14%) Applications Support Analyst
13 76 (4.09%) Administrator
14 74 (3.98%) Delivery Manager
15 70 (3.77%) IT Support
16 59 (3.18%) Developer
17 58 (3.12%) IT Analyst
18 56 (3.01%) Senior Analyst
19 53 (2.85%) 2nd Line Support
Libraries, Frameworks & Software Standards
1 86 (4.63%) .NET
2 60 (3.23%) HTML
3 58 (3.12%) Middleware
4 55 (2.96%) CSS
5 50 (2.69%) Web Services
6 44 (2.37%) XML
7 35 (1.88%) .NET Framework
8 30 (1.61%) ASP.NET
9 23 (1.24%) Ajax
10 20 (1.08%) AngularJS
11 18 (0.97%) Spring
12 15 (0.81%) Java EE
13 13 (0.70%) Elastic Stack
13 13 (0.70%) J2EE
14 12 (0.65%) jQuery
15 11 (0.59%) REST
16 10 (0.54%) ASP.NET MVC
16 10 (0.54%) JMS
17 9 (0.48%) JSON
18 8 (0.43%) Flash
Miscellaneous
1 296 (15.93%) Analytical Skills
2 249 (13.40%) Management Information System
3 116 (6.24%) Data Centre
4 80 (4.31%) Self-Motivation
5 70 (3.77%) Computer Science
6 61 (3.28%) Private Cloud
7 44 (2.37%) Enterprise Software
8 38 (2.05%) Driving Licence
9 35 (1.88%) User Experience
9 35 (1.88%) Virtual Team
10 33 (1.78%) Distributed Denial-of-Service
11 29 (1.56%) Fintech
12 26 (1.40%) Clustering
12 26 (1.40%) PMI
13 23 (1.24%) PKI
13 23 (1.24%) Video Conferencing
14 20 (1.08%) Replication
15 18 (0.97%) Hybrid Cloud
16 17 (0.91%) Security Operations Centre
17 16 (0.86%) Enterprise Cloud
Operating Systems
1 571 (30.73%) Windows
2 327 (17.60%) Windows Server
3 244 (13.13%) Linux
4 131 (7.05%) Windows Server 2012
5 111 (5.97%) Unix
6 103 (5.54%) Windows Server 2008
7 87 (4.68%) Windows 10
8 64 (3.44%) Windows 7
9 55 (2.96%) Red Hat Enterprise Linux
10 20 (1.08%) Solaris
11 17 (0.91%) AIX
12 14 (0.75%) Mac OS
12 14 (0.75%) Windows Server 2003
13 13 (0.70%) Android
13 13 (0.70%) Windows 8
14 11 (0.59%) Windows XP
15 10 (0.54%) Windows 2000
16 9 (0.48%) Oracle Linux
17 8 (0.43%) Apple iOS
18 7 (0.38%) HPUX
Processes & Methodologies
1 1,142 (61.46%) ITIL
2 649 (34.93%) Service Management
3 642 (34.55%) Incident Management
4 418 (22.50%) Change Management
5 361 (19.43%) Problem-Solving
6 333 (17.92%) Service Delivery
7 302 (16.25%) Root Cause Analysis
8 297 (15.98%) ITSM
9 256 (13.78%) ITIL V3
10 243 (13.08%) Agile Software Development
11 191 (10.28%) Stakeholder Management
12 183 (9.85%) Continuous Improvement
13 172 (9.26%) Disaster Recovery
14 169 (9.10%) Project Management
15 120 (6.46%) Configuration Management
16 114 (6.14%) DevOps
17 110 (5.92%) Capacity Management
18 105 (5.65%) Risk Management
19 101 (5.44%) Asset Management
20 96 (5.17%) Release Management
Programming Languages
1 307 (16.52%) SQL
2 181 (9.74%) PowerShell
3 81 (4.36%) JavaScript
4 69 (3.71%) Java
5 56 (3.01%) C#
6 45 (2.42%) Bash Shell
7 41 (2.21%) Shell Script
8 39 (2.10%) VBA
9 35 (1.88%) C
10 33 (1.78%) Perl
11 32 (1.72%) Python
12 25 (1.35%) T-SQL
13 19 (1.02%) VBScript
14 18 (0.97%) PHP
15 13 (0.70%) PL/SQL
16 11 (0.59%) C++
17 9 (0.48%) VB
18 6 (0.32%) RPG
18 6 (0.32%) Ruby
18 6 (0.32%) VB.NET
Qualifications
1 274 (14.75%) Degree
2 164 (8.83%) ITIL Certification
3 158 (8.50%) Security Cleared
4 147 (7.91%) Cisco Certification
5 115 (6.19%) CCNA
6 113 (6.08%) Microsoft Certification
7 77 (4.14%) SC Cleared
8 75 (4.04%) MCSE
9 73 (3.93%) CCNP
10 47 (2.53%) CCIE
10 47 (2.53%) MCSA
10 47 (2.53%) Network+ Certification
11 39 (2.10%) CISSP
12 35 (1.88%) MCP
13 31 (1.67%) Computer Science Degree
14 30 (1.61%) ITIL Foundation Certificate
15 27 (1.45%) PMI Certification
16 18 (0.97%) MCITP
17 16 (0.86%) CEH
18 13 (0.70%) CCSA
Quality Assurance & Compliance
1 355 (19.11%) SLA
2 66 (3.55%) ISO/IEC 27001
3 62 (3.34%) QA
4 38 (2.05%) PCI DSS
5 35 (1.88%) Data Quality
6 34 (1.83%) GDPR
7 32 (1.72%) ISO/IEC 20000
8 23 (1.24%) PMO
9 17 (0.91%) Cyber Essentials
10 13 (0.70%) ISO 9001
11 12 (0.65%) Cyber Essentials PLUS
12 9 (0.48%) GPG13
13 8 (0.43%) COBIT
14 3 (0.16%) HL7
15 2 (0.11%) Disclosure Scotland
15 2 (0.11%) SEPA
16 1 (0.054%) GCP
16 1 (0.054%) Sarbanes-Oxley
System Software
1 363 (19.54%) Active Directory
2 195 (10.50%) VMware Infrastructure
3 142 (7.64%) Hyper-V
4 44 (2.37%) Virtual Desktop
4 44 (2.37%) XenApp
5 39 (2.10%) VMware ESXi
6 23 (1.24%) Virtual Machines
7 21 (1.13%) Docker
8 19 (1.02%) vSphere
9 18 (0.97%) BitLocker
9 18 (0.97%) XenDesktop
10 17 (0.91%) Virtual Servers
11 12 (0.65%) Firmware
12 11 (0.59%) Terminal Services
13 9 (0.48%) Microsoft App-V
14 8 (0.43%) HDFS
14 8 (0.43%) Snort
14 8 (0.43%) Veritas Cluster Server
15 7 (0.38%) Terminal Server
16 4 (0.22%) vCloud
Systems Management
1 173 (9.31%) SCCM
2 79 (4.25%) SCOM
3 32 (1.72%) vCenter Server
4 27 (1.45%) SCVMM
5 21 (1.13%) NetBackup
6 19 (1.02%) Puppet
7 18 (0.97%) Ansible
8 17 (0.91%) Forefront Identity Manager
9 15 (0.81%) HP UCMDB
9 15 (0.81%) OPNET
10 14 (0.75%) Perfmon
10 14 (0.75%) Systems Management Server (SMS)
11 13 (0.70%) Kubernetes
12 12 (0.65%) ITRS Geneos
12 12 (0.65%) Microsoft Intune
12 12 (0.65%) QRadar
13 11 (0.59%) Cisco CUCM
13 11 (0.59%) EMC NetWorker
13 11 (0.59%) Microsoft Clustering
13 11 (0.59%) SCOrch
Vendors
1 553 (29.76%) Microsoft
2 266 (14.32%) VMware
3 221 (11.89%) Cisco
4 137 (7.37%) Oracle
5 133 (7.16%) ServiceNow
6 130 (7.00%) Citrix
7 104 (5.60%) SolarWinds
8 101 (5.44%) HP
9 76 (4.09%) Remedy
10 59 (3.18%) Fortinet
11 58 (3.12%) BMC
12 53 (2.85%) McAfee
13 50 (2.69%) Red Hat
14 47 (2.53%) Veeam
15 40 (2.15%) Huawei
15 40 (2.15%) Riverbed
16 31 (1.67%) IBM
17 30 (1.61%) F5
17 30 (1.61%) Zscaler
18 28 (1.51%) Blue Coat