Period
to 19 June 2019

The following table provides summary statistics for permanent job vacancies advertised in England with a requirement for Problem Management skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Problem Management over the 6 months to 19 June 2019 with a comparison to the same period in the previous 2 years.

Problem Management
UK > England
6 months to
19 Jun 2019
Same period 2018 Same period 2017
Rank 323 298 297
Rank change year-on-year -25 -1 -1
Permanent jobs citing Problem Management 1,328 1,793 1,837
As % of all permanent IT jobs advertised in England 1.00% 1.11% 1.13%
As % of the Processes & Methodologies category 1.09% 1.21% 1.24%
Number of salaries quoted 978 1,306 1,394
England median annual salary £45,000 £45,000 £45,000
10th Percentile £26,520 £22,750 £26,250
90th Percentile £70,446 £67,500 £70,000
UK median annual salary £45,000 £45,000 £45,000

Problem Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in England with a requirement for process or methodology skills.

All Process and Methodology Skills
England
Permanent vacancies with a requirement for process or methodology skills 122,298 148,130 148,737
As % of all permanent IT jobs advertised in England 91.98% 91.94% 91.73%
Number of salaries quoted 96,704 120,081 122,036
England median annual salary £52,500 £50,000 £50,000
Median salary % change year-on-year +5.00% - +4.17%
10th Percentile £30,000 £29,500 £28,000
90th Percentile £86,250 £82,500 £80,000
UK median annual salary £52,500 £50,000 £47,500
% change year-on-year +5.00% +5.26% -

Problem Management
Job Vacancy Trend in England

Job postings citing Problem Management as a percentage of all IT jobs advertised in England.

Job vacancy trend for Problem Management in England

Problem Management
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Problem Management in England.

Salary trend for Problem Management in England

Problem Management
Salary Histogram in England

The salary distribution of IT jobs citing Problem Management in England over the 6 months to 19 June 2019.

Salary histogram for Problem Management in England

Problem Management
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Problem Management within the England region over the 6 months to 19 June 2019. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London -31 368 £52,500 +5.00% 4
South East -24 324 £49,000 -2.00% 10
Midlands +49 223 £36,540 -11.95% 8
North of England -58 223 £42,500 +13.33% 10
North West +16 166 £44,500 +43.26% 5
West Midlands +37 120 £37,500 -11.76% 8
East of England +52 107 £45,000 +5.88% 3
East Midlands +38 102 £36,540 -14.02%
South West -33 80 £37,500 +7.14% 1
Yorkshire -116 35 £32,500 -18.75% 3
North East +27 23 £39,087 -13.14% 2
Problem Management
UK

For the 6 months to 19 June 2019, IT jobs citing Problem Management also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the England region with a requirement for Problem Management.

1 762 (57.38%) ITIL
2 433 (32.61%) Windows
3 415 (31.25%) Incident Management
4 393 (29.59%) Service Management
5 339 (25.53%) Microsoft
6 321 (24.17%) Change Management
7 310 (23.34%) Service Delivery
8 302 (22.74%) Finance
9 288 (21.69%) Active Directory
10 271 (20.41%) Problem-Solving
11 238 (17.92%) SLA
12 227 (17.09%) Analytical Skills
13 226 (17.02%) ITSM
14 218 (16.42%) SQL
15 202 (15.21%) Windows Server
16 201 (15.14%) Continuous Improvement
17 200 (15.06%) Office 365
18 199 (14.98%) VMware
19 190 (14.31%) Microsoft Office
20 178 (13.40%) Root Cause Analysis
21 176 (13.25%) Linux
22 167 (12.58%) Microsoft Azure
23 164 (12.35%) PowerShell
24 145 (10.92%) Management Information System
25 143 (10.77%) Cisco
26 142 (10.69%) Degree
27 139 (10.47%) DNS
28 136 (10.24%) Citrix
29 135 (10.17%) VMware Infrastructure
30 133 (10.02%) Cisco Certification

Problem Management
Co-occurring IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 69 (5.20%) MS Exchange
2 39 (2.94%) SharePoint
3 35 (2.64%) Skype for Business
4 22 (1.66%) WebSphere
5 21 (1.58%) SAS
6 19 (1.43%) IIS
7 18 (1.36%) BizTalk Server
8 16 (1.20%) JBoss
9 14 (1.05%) Apache
9 14 (1.05%) Exchange Server 2010
9 14 (1.05%) WebLogic
10 12 (0.90%) Exchange Server 2013
10 12 (0.90%) nginx
11 10 (0.75%) SharePoint 2010
12 9 (0.68%) IBM Notes
13 8 (0.60%) Confluence
13 8 (0.60%) Elasticsearch
13 8 (0.60%) ExpressionEngine
13 8 (0.60%) WordPress
14 7 (0.53%) Exchange Server 2003
Applications
1 190 (14.31%) Microsoft Office
2 70 (5.27%) Microsoft Excel
3 22 (1.66%) Microsoft PowerPoint
4 12 (0.90%) MS Visio
5 8 (0.60%) Microsoft Project
6 4 (0.30%) Acrobat
7 1 (0.075%) Spreadsheet
Business Applications
1 41 (3.09%) Remedy ITSM
2 15 (1.13%) Oracle Applications
3 14 (1.05%) Endur
4 12 (0.90%) Elite 3E
5 10 (0.75%) Dynamics GP
6 5 (0.38%) Dynamics AX
6 5 (0.38%) Oracle BPM
7 4 (0.30%) Dynamics CRM
7 4 (0.30%) Postilion
8 3 (0.23%) Maximo
9 2 (0.15%) assyst
9 2 (0.15%) Carpe Diem
9 2 (0.15%) Oracle CRM
9 2 (0.15%) Siebel CRM
9 2 (0.15%) Workfront
10 1 (0.075%) Oracle Procure-to-Pay
10 1 (0.075%) Remedy AR System
10 1 (0.075%) SAP ECC
10 1 (0.075%) SAP Forecasting and Replenishment
10 1 (0.075%) SAP S/4HANA
Cloud Services
1 200 (15.06%) Office 365
2 167 (12.58%) Microsoft Azure
3 91 (6.85%) Amazon AWS
4 38 (2.86%) SaaS
5 33 (2.48%) IaaS
6 30 (2.26%) Azure Active Directory
7 27 (2.03%) PaaS
8 14 (1.05%) GitHub
9 13 (0.98%) Power Platform
10 11 (0.83%) OneDrive
11 10 (0.75%) OpenShift
12 9 (0.68%) AWS CloudFormation
12 9 (0.68%) Dynamics 365
12 9 (0.68%) Slack
13 8 (0.60%) Akamai
13 8 (0.60%) Cloud Computing
14 6 (0.45%) Datadog
15 5 (0.38%) Mimecast
16 2 (0.15%) Joyent
17 1 (0.075%) Route 53
Communications & Networking
1 139 (10.47%) DNS
2 128 (9.64%) LAN
3 121 (9.11%) Firewall
4 119 (8.96%) DHCP
5 116 (8.73%) WAN
6 94 (7.08%) SAN
7 93 (7.00%) TCP/IP
8 65 (4.89%) VPN
9 49 (3.69%) VLAN
10 43 (3.24%) Skype
11 40 (3.01%) Cisco ASA
12 39 (2.94%) Wireless
13 38 (2.86%) Network Security
14 37 (2.79%) MPLS
15 30 (2.26%) BGP
15 30 (2.26%) Internet
15 30 (2.26%) NAS
15 30 (2.26%) OSPF
16 27 (2.03%) Broadband
16 27 (2.03%) SSL
Database & Business Intelligence
1 91 (6.85%) SQL Server
2 46 (3.46%) Relational Database
3 29 (2.18%) MySQL
4 27 (2.03%) RDBMS
5 22 (1.66%) Oracle Database
6 21 (1.58%) MongoDB
6 21 (1.58%) SQL Server 2012
7 18 (1.36%) DB2
8 13 (0.98%) BusinessObjects
8 13 (0.98%) Oracle Reports
8 13 (0.98%) PostgreSQL
8 13 (0.98%) Power BI
9 12 (0.90%) NoSQL
10 11 (0.83%) SQL Server Reporting Services
11 9 (0.68%) Oracle Database 11g
11 9 (0.68%) SQL Server 2014
12 8 (0.60%) Data Warehouse
12 8 (0.60%) SQL Server 2016
13 7 (0.53%) Apache Cassandra
13 7 (0.53%) Oracle Database 10g
Development Applications
1 42 (3.16%) Jenkins
2 39 (2.94%) JIRA
3 38 (2.86%) Git (software)
4 19 (1.43%) Team Foundation Server
5 16 (1.20%) Subversion
6 14 (1.05%) MSI
7 12 (0.90%) VSS/SourceSafe
8 10 (0.75%) Maven
9 9 (0.68%) TeamCity
10 7 (0.53%) Hudson
10 7 (0.53%) Oracle Forms
11 6 (0.45%) Atlassian Bamboo
11 6 (0.45%) Eclipse
11 6 (0.45%) JUnit
11 6 (0.45%) SoapUI
12 5 (0.38%) Sonatype Nexus
13 4 (0.30%) Visual Studio
13 4 (0.30%) Visual Studio Team System
14 3 (0.23%) ClearQuest
14 3 (0.23%) Selenium
General
1 302 (22.74%) Finance
2 84 (6.33%) Banking
3 55 (4.14%) Telecoms
4 44 (3.31%) Legal
5 34 (2.56%) Law
6 32 (2.41%) Retail
7 27 (2.03%) Back Office
8 14 (1.05%) Front Office
9 11 (0.83%) Marketing
10 10 (0.75%) Billing
10 10 (0.75%) Investment Banking
10 10 (0.75%) Manufacturing
11 9 (0.68%) Advertising
11 9 (0.68%) Financial Institution
11 9 (0.68%) Publishing
12 6 (0.45%) Local Government
13 5 (0.38%) Games
14 4 (0.30%) French Language
14 4 (0.30%) German Language
14 4 (0.30%) Japanese Language
Job Titles
1 327 (24.62%) Analyst
2 154 (11.60%) Applications Support
3 148 (11.14%) Service Manager
4 147 (11.07%) Support Analyst
5 96 (7.23%) Support Engineer
6 72 (5.42%) Applications Support Analyst
7 71 (5.35%) Delivery Manager
8 69 (5.20%) Service Analyst
8 69 (5.20%) Services Delivery Manager
9 61 (4.59%) Infrastructure Engineer
10 59 (4.44%) IT Manager
10 59 (4.44%) IT Support
11 55 (4.14%) IT Analyst
12 49 (3.69%) Applications Engineer
12 49 (3.69%) Incident Manager
13 48 (3.61%) Applications Support Engineer
14 46 (3.46%) Problem Manager
15 41 (3.09%) Operations Analyst
16 39 (2.94%) IT Engineer
17 37 (2.79%) Network Engineer
Libraries, Frameworks & Software Standards
1 36 (2.71%) .NET
2 34 (2.56%) Web Services
3 27 (2.03%) CSS
4 23 (1.73%) Middleware
5 21 (1.58%) WebSphere MQ
6 19 (1.43%) HTML
6 19 (1.43%) JSON
7 16 (1.20%) XML
8 15 (1.13%) jQuery
9 14 (1.05%) Ajax
9 14 (1.05%) Elastic Stack
9 14 (1.05%) JMS
10 13 (0.98%) DHTML
10 13 (0.98%) JSP
10 13 (0.98%) JSTL
10 13 (0.98%) Servlets
11 11 (0.83%) Spring
12 10 (0.75%) FIX Protocol
12 10 (0.75%) Hibernate
12 10 (0.75%) LAMP
Miscellaneous
1 227 (17.09%) Analytical Skills
2 145 (10.92%) Management Information System
3 83 (6.25%) Data Centre
4 70 (5.27%) Self-Motivation
5 66 (4.97%) User Experience
6 38 (2.86%) Replication
7 31 (2.33%) CMDB
8 28 (2.11%) Clustering
9 24 (1.81%) Smartphone
10 23 (1.73%) Enterprise Software
10 23 (1.73%) Fat Client
10 23 (1.73%) Thin Client
11 20 (1.51%) PKI
11 20 (1.51%) Video Conferencing
12 19 (1.43%) e-Learning
13 17 (1.28%) Virtual Team
14 15 (1.13%) Hedge funds
15 13 (0.98%) Equities
15 13 (0.98%) Mainframe
15 13 (0.98%) SWIFT
Operating Systems
1 433 (32.61%) Windows
2 202 (15.21%) Windows Server
3 176 (13.25%) Linux
4 106 (7.98%) Windows 10
5 84 (6.33%) Windows Server 2008
6 75 (5.65%) Windows Server 2012
7 74 (5.57%) Unix
8 56 (4.22%) Windows 7
9 39 (2.94%) Red Hat Enterprise Linux
10 32 (2.41%) Windows XP
11 26 (1.96%) Windows Server 2003
12 20 (1.51%) Android
13 14 (1.05%) Ubuntu
13 14 (1.05%) Windows 2000
14 10 (0.75%) Apple iOS
15 9 (0.68%) AIX
16 8 (0.60%) VyOS
17 7 (0.53%) Mac OS
17 7 (0.53%) Windows 8
18 6 (0.45%) CentOS
Processes & Methodologies
1 762 (57.38%) ITIL
2 415 (31.25%) Incident Management
3 393 (29.59%) Service Management
4 321 (24.17%) Change Management
5 310 (23.34%) Service Delivery
6 271 (20.41%) Problem-Solving
7 226 (17.02%) ITSM
8 201 (15.14%) Continuous Improvement
9 178 (13.40%) Root Cause Analysis
10 116 (8.73%) Agile Software Development
11 112 (8.43%) Infrastructure Engineering
12 109 (8.21%) ITIL V3
13 106 (7.98%) Configuration Management
14 101 (7.61%) Disaster Recovery
15 99 (7.45%) Release Management
16 98 (7.38%) Stakeholder Management
17 92 (6.93%) Information Security
17 92 (6.93%) Project Management
18 90 (6.78%) DevOps
19 85 (6.40%) Coaching
Programming Languages
1 218 (16.42%) SQL
2 164 (12.35%) PowerShell
3 53 (3.99%) Bash Shell
4 48 (3.61%) Java
5 47 (3.54%) Python
6 40 (3.01%) Perl
7 32 (2.41%) JavaScript
7 32 (2.41%) VBScript
8 30 (2.26%) Shell Script
9 28 (2.11%) C
10 25 (1.88%) C#
10 25 (1.88%) VB
11 24 (1.81%) PL/SQL
12 22 (1.66%) T-SQL
13 10 (0.75%) Ruby
14 9 (0.68%) C++
15 8 (0.60%) VBA
16 7 (0.53%) PHP
17 4 (0.30%) Groovy
18 3 (0.23%) COBOL
Qualifications
1 142 (10.69%) Degree
2 133 (10.02%) Cisco Certification
3 98 (7.38%) Microsoft Certification
4 94 (7.08%) ITIL Certification
5 90 (6.78%) CCNA
6 82 (6.17%) Security Cleared
7 56 (4.22%) MCSE
8 54 (4.07%) CCNP
9 53 (3.99%) MCSA
10 46 (3.46%) ITIL Foundation Certificate
11 43 (3.24%) CISSP
12 38 (2.86%) SC Cleared
13 34 (2.56%) VMware Certified Professional (VCP)
14 29 (2.18%) MCP
15 24 (1.81%) DV Cleared
16 18 (1.36%) CISM
17 17 (1.28%) CCSP
17 17 (1.28%) MCTS
18 15 (1.13%) (ISC)2 CCSP
19 13 (0.98%) CCAA
Quality Assurance & Compliance
1 238 (17.92%) SLA
2 30 (2.26%) ISO/IEC 27001
3 22 (1.66%) GDPR
4 17 (1.28%) ISO/IEC 20000
5 14 (1.05%) QA
6 13 (0.98%) NIST
7 9 (0.68%) Sarbanes-Oxley
8 8 (0.60%) PCI DSS
9 7 (0.53%) ISO/IEC 27005
10 6 (0.45%) COBIT
11 5 (0.38%) GPG13
11 5 (0.38%) ISO 9001
11 5 (0.38%) ITGC
12 4 (0.30%) Cyber Essentials
12 4 (0.30%) ISO 22301
13 3 (0.23%) ISO 9000
13 3 (0.23%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
14 2 (0.15%) GAMP
14 2 (0.15%) HIPAA
14 2 (0.15%) SSAE 16
System Software
1 288 (21.69%) Active Directory
2 135 (10.17%) VMware Infrastructure
3 85 (6.40%) Hyper-V
4 34 (2.56%) Docker
5 33 (2.48%) XenApp
6 20 (1.51%) XenDesktop
7 17 (1.28%) DFS Replication
7 17 (1.28%) Virtual Machines
8 16 (1.20%) Firmware
8 16 (1.20%) Microsoft App-V
8 16 (1.20%) VMware ESXi
9 14 (1.05%) vSphere
10 11 (0.83%) Terminal Services
11 8 (0.60%) BitLocker
11 8 (0.60%) Tivoli Workload Scheduler
12 7 (0.53%) Virtual Servers
13 6 (0.45%) Citrix Hypervisor
13 6 (0.45%) Virtual Desktop
14 5 (0.38%) Postfix
15 4 (0.30%) Xen
Systems Management
1 100 (7.53%) SCCM
2 42 (3.16%) Ansible
3 41 (3.09%) Puppet
4 39 (2.94%) Nagios
5 33 (2.48%) Kubernetes
6 29 (2.18%) Microsoft Intune
7 27 (2.03%) Control-M
8 23 (1.73%) SCOM
9 21 (1.58%) Terraform
10 20 (1.51%) Opscode Chef
11 18 (1.36%) AirWatch
12 16 (1.20%) Microsoft Data Protection Manager
13 14 (1.05%) Microsoft Clustering
14 13 (0.98%) Single Sign-On
15 12 (0.90%) Cacti
15 12 (0.90%) SCVMM
15 12 (0.90%) vCenter Server
15 12 (0.90%) WSUS
16 10 (0.75%) SCOrch
17 9 (0.68%) SCDPM
Vendors
1 339 (25.53%) Microsoft
2 199 (14.98%) VMware
3 143 (10.77%) Cisco
4 136 (10.24%) Citrix
5 110 (8.28%) Oracle
6 90 (6.78%) ServiceNow
7 67 (5.05%) Remedy
8 62 (4.67%) HP
9 46 (3.46%) SolarWinds
10 42 (3.16%) Juniper
11 39 (2.94%) Palo Alto
12 36 (2.71%) F5
12 36 (2.71%) IBM
13 35 (2.64%) CheckPoint
14 33 (2.48%) BMC
15 28 (2.11%) NetApp
16 27 (2.03%) Dell
16 27 (2.03%) Splunk
17 26 (1.96%) Avaya
17 26 (1.96%) Ivanti