Period
to 20 September 2018

The following table provides summary statistics for permanent job vacancies advertised in England with a requirement for Problem Management skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Problem Management over the 6 months to 20 September 2018 with a comparison to the same period in the previous 2 years.

Problem Management
UK > England
6 months to
20 Sep 2018
Same period 2017 Same period 2016
Rank 286 289 300
Rank change year-on-year +3 +11 -31
Permanent jobs citing Problem Management 1,837 1,993 2,102
As % of all permanent IT jobs advertised in England 1.18% 1.20% 1.14%
As % of the Processes & Methodologies category 1.29% 1.31% 1.26%
Number of salaries quoted 1,334 1,483 1,648
England median annual salary £45,000 £45,000 £44,000
Median salary % change year-on-year - +2.27% -2.22%
10th Percentile £25,825 £26,250 £26,250
90th Percentile £68,750 £70,000 £70,000
UK median annual salary £45,000 £45,000 £43,500
% change year-on-year - +3.45% -3.33%

Problem Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in England with a requirement for process or methodology skills.

All Process and Methodology Skills
England
Permanent vacancies with a requirement for process or methodology skills 142,078 152,036 167,369
As % of all permanent IT jobs advertised in England 91.08% 91.53% 90.91%
Number of salaries quoted 113,972 120,821 141,154
England median annual salary £50,000 £50,000 £50,000
10th Percentile £29,750 £28,500 £27,750
90th Percentile £83,750 £80,000 £78,750
UK median annual salary £50,000 £50,000 £48,000
% change year-on-year - +4.17% +1.05%

Problem Management
Job Vacancy Trend in England

Job postings citing Problem Management as a percentage of all IT jobs advertised in England.

Job vacancy trend for Problem Management in England

Problem Management
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Problem Management in England.

Salary trend for Problem Management in England

Problem Management
Salary Histogram in England

The salary distribution of IT jobs citing Problem Management in England over the 6 months to 20 September 2018.

Salary histogram for Problem Management in England

Problem Management
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Problem Management within the England region over the 6 months to 20 September 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
South East +63 552 £49,500 +23.75% 25
London -76 517 £50,000 -9.09% 38
North of England +66 390 £40,000 +5.26% 36
North West +55 226 £38,000 -5.00% 18
Midlands -15 201 £42,500 +6.25% 26
Yorkshire +63 146 £41,000 +7.89% 17
West Midlands -14 120 £42,500 +6.25% 20
East of England -52 99 £46,750 +11.31% 5
South West -6 92 £33,375 -21.47% 9
East Midlands +21 85 £43,500 -13.00% 6
North East -18 18 £45,000 +38.46% 1
Problem Management
UK

For the 6 months to 20 September 2018, IT jobs citing Problem Management also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the England region with a requirement for Problem Management.

1 1,048 (57.05%) ITIL
2 737 (40.12%) Incident Management
3 617 (33.59%) Service Management
4 563 (30.65%) Windows
5 525 (28.58%) Microsoft
6 417 (22.70%) Finance
7 382 (20.79%) Root Cause Analysis
8 380 (20.69%) Problem-Solving
9 379 (20.63%) Change Management
10 367 (19.98%) Active Directory
11 347 (18.89%) SLA
12 332 (18.07%) Windows Server
13 308 (16.77%) SQL Server
14 302 (16.44%) Linux
15 293 (15.95%) SQL
16 281 (15.30%) Service Delivery
17 277 (15.08%) VMware
18 275 (14.97%) Agile Software Development
19 257 (13.99%) Analytical Skills
20 235 (12.79%) Degree
21 227 (12.36%) ITSM
22 216 (11.76%) VMware Infrastructure
23 214 (11.65%) Firewall
24 211 (11.49%) ITIL V3
25 202 (11.00%) Cisco
26 194 (10.56%) Microsoft Azure
27 190 (10.34%) Management Information System
28 183 (9.96%) Stakeholder Management
29 180 (9.80%) Oracle
29 180 (9.80%) PowerShell

Problem Management
Co-occurring IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 117 (6.37%) IIS
2 111 (6.04%) SharePoint
3 98 (5.33%) MS Exchange
4 64 (3.48%) Skype for Business
5 50 (2.72%) Exchange Server 2010
6 42 (2.29%) WebLogic
7 37 (2.01%) JBoss
8 32 (1.74%) Confluence
8 32 (1.74%) Exchange Server 2013
9 25 (1.36%) Apache
10 18 (0.98%) SharePoint 2013
11 15 (0.82%) Exchange Server 2007
11 15 (0.82%) Tomcat
12 14 (0.76%) CMS
12 14 (0.76%) MQSeries
13 12 (0.65%) WebSphere
14 11 (0.60%) Apache Spark
14 11 (0.60%) Elasticsearch
14 11 (0.60%) nginx
14 11 (0.60%) SharePoint Server
Applications
1 179 (9.74%) Microsoft Office
2 102 (5.55%) Microsoft Excel
3 53 (2.89%) Microsoft PowerPoint
4 36 (1.96%) MS Visio
5 20 (1.09%) Microsoft Project
6 5 (0.27%) Spreadsheet
7 4 (0.22%) Acrobat
Business Applications
1 33 (1.80%) Dynamics CRM
2 15 (0.82%) Dynamics AX
3 11 (0.60%) Remedy ITSM
4 7 (0.38%) assyst
4 7 (0.38%) Sentinel
5 6 (0.33%) OpenText VIM for SAP
5 6 (0.33%) SAP MDG
5 6 (0.33%) SAP MM
5 6 (0.33%) SAP SRM
5 6 (0.33%) Unit4 Business World
6 5 (0.27%) Elite 3E
6 5 (0.27%) Misys Midas
6 5 (0.27%) Siebel CRM
7 4 (0.22%) Oracle Applications
7 4 (0.22%) Oracle EBS
7 4 (0.22%) Scribe Insight
8 3 (0.16%) iTrent
8 3 (0.16%) SAP CO
8 3 (0.16%) SAP FI
8 3 (0.16%) SAP FI/CO
Cloud Services
1 194 (10.56%) Microsoft Azure
2 152 (8.27%) Office 365
3 114 (6.21%) Amazon AWS
4 43 (2.34%) IaaS
5 32 (1.74%) PaaS
5 32 (1.74%) SaaS
6 20 (1.09%) GitHub
7 14 (0.76%) Dynamics 365
8 13 (0.71%) Mimecast
9 11 (0.60%) Amazon CloudWatch
10 9 (0.49%) Akamai
10 9 (0.49%) Amazon EC2
10 9 (0.49%) Amazon S3
11 7 (0.38%) Amazon ELB
11 7 (0.38%) AWS CloudFormation
11 7 (0.38%) Cloudflare
11 7 (0.38%) G Suite
12 6 (0.33%) Amazon ElastiCache
12 6 (0.33%) AWS Elastic Beanstalk
12 6 (0.33%) Virtual Private Cloud
Communications & Networking
1 214 (11.65%) Firewall
2 144 (7.84%) WAN
3 140 (7.62%) LAN
4 116 (6.31%) TCP/IP
5 95 (5.17%) VPN
6 81 (4.41%) DNS
7 72 (3.92%) Internet
8 64 (3.48%) Network Security
9 63 (3.43%) VoIP
10 57 (3.10%) Wi-Fi
11 55 (2.99%) SAN
12 54 (2.94%) MPLS
13 53 (2.89%) Skype
14 50 (2.72%) DHCP
15 34 (1.85%) Cisco ASA
16 30 (1.63%) Intrusion Detection
17 28 (1.52%) VLAN
18 27 (1.47%) IP Telephony
19 24 (1.31%) Ethernet
19 24 (1.31%) Intranet
Database & Business Intelligence
1 308 (16.77%) SQL Server
2 65 (3.54%) Relational Database
3 54 (2.94%) SQL Server 2008
4 38 (2.07%) RDBMS
5 37 (2.01%) Oracle Database
6 36 (1.96%) MySQL
7 30 (1.63%) Oracle Reports
7 30 (1.63%) SQL Server Integration Services
7 30 (1.63%) SQL Server Reporting Services
8 27 (1.47%) Oracle Database 11g
9 23 (1.25%) Oracle Database 12c
10 22 (1.20%) Big Data
11 20 (1.09%) Data Warehouse
11 20 (1.09%) SQL Server Analysis Services
12 19 (1.03%) Apache Cassandra
13 18 (0.98%) MongoDB
14 16 (0.87%) Amazon RDS
14 16 (0.87%) Hadoop
14 16 (0.87%) Oracle Database 10g
15 13 (0.71%) NoSQL
Development Applications
1 49 (2.67%) JIRA
2 39 (2.12%) Jenkins
3 35 (1.91%) Team Foundation Server
4 27 (1.47%) Git (software)
5 15 (0.82%) Selenium
6 13 (0.71%) Subversion
6 13 (0.71%) WinDbg
7 11 (0.60%) MSI
8 9 (0.49%) Visual Studio
9 8 (0.44%) Cucumber
9 8 (0.44%) SpecFlow
10 7 (0.38%) GitLab
10 7 (0.38%) InstallShield
11 6 (0.33%) Appium
11 6 (0.33%) Eclipse
11 6 (0.33%) JUnit
11 6 (0.33%) LoadRunner
11 6 (0.33%) Maven
11 6 (0.33%) SoapUI
12 4 (0.22%) Oracle Forms
General
1 417 (22.70%) Finance
2 137 (7.46%) Banking
3 114 (6.21%) Telecoms
4 89 (4.84%) Retail
5 68 (3.70%) Back Office
6 40 (2.18%) Law
7 39 (2.12%) Investment Banking
8 32 (1.74%) Front Office
9 25 (1.36%) Legal
10 24 (1.31%) Local Government
11 17 (0.93%) Manufacturing
12 14 (0.76%) Advertising
13 13 (0.71%) Financial Institution
14 12 (0.65%) Billing
14 12 (0.65%) French Language
15 11 (0.60%) Marketing
16 10 (0.54%) Games
17 9 (0.49%) Private Banking
17 9 (0.49%) Retail Banking
18 8 (0.44%) German Language
Job Titles
1 474 (25.80%) Analyst
2 180 (9.80%) Service Manager
3 178 (9.69%) Support Analyst
4 144 (7.84%) Applications Support
5 139 (7.57%) Support Engineer
6 132 (7.19%) Service Analyst
7 112 (6.10%) Incident Manager
8 103 (5.61%) Infrastructure Engineer
9 96 (5.23%) Service Desk Analyst
10 94 (5.12%) Problem Manager
11 89 (4.84%) IT Manager
12 82 (4.46%) Applications Support Analyst
13 77 (4.19%) IT Support
14 76 (4.14%) Delivery Manager
15 70 (3.81%) Administrator
16 68 (3.70%) Network Engineer
17 63 (3.43%) Developer
18 60 (3.27%) IT Analyst
19 56 (3.05%) Major Incident Manager
20 51 (2.78%) IT Services Manager
Libraries, Frameworks & Software Standards
1 93 (5.06%) .NET
2 79 (4.30%) Middleware
3 63 (3.43%) Web Services
4 52 (2.83%) XML
5 42 (2.29%) CSS
5 42 (2.29%) HTML
6 31 (1.69%) JSON
7 28 (1.52%) .NET Framework
8 25 (1.36%) ASP.NET
9 22 (1.20%) Elastic Stack
9 22 (1.20%) Oracle Fusion
10 20 (1.09%) Ajax
10 20 (1.09%) AngularJS
11 16 (0.87%) JMS
11 16 (0.87%) jQuery
11 16 (0.87%) Spring
12 12 (0.65%) DHTML
12 12 (0.65%) JSP
12 12 (0.65%) Servlets
12 12 (0.65%) WebSphere MQ
Miscellaneous
1 257 (13.99%) Analytical Skills
2 190 (10.34%) Management Information System
3 109 (5.93%) Data Centre
4 90 (4.90%) Self-Motivation
5 76 (4.14%) Private Cloud
6 68 (3.70%) Computer Science
7 54 (2.94%) Virtual Team
8 46 (2.50%) User Experience
9 45 (2.45%) Enterprise Software
10 39 (2.12%) Security Operations Centre
11 27 (1.47%) PMI
12 26 (1.42%) Replication
13 24 (1.31%) PKI
14 23 (1.25%) Fintech
15 21 (1.14%) Video Conferencing
16 20 (1.09%) Smart Meter
17 19 (1.03%) Enterprise Cloud
18 18 (0.98%) Clustering
18 18 (0.98%) iPhone
19 17 (0.93%) Driving Licence
Operating Systems
1 563 (30.65%) Windows
2 332 (18.07%) Windows Server
3 302 (16.44%) Linux
4 131 (7.13%) Unix
5 109 (5.93%) Windows Server 2012
6 102 (5.55%) Windows Server 2008
7 66 (3.59%) Windows 10
8 63 (3.43%) Red Hat Enterprise Linux
9 56 (3.05%) Windows 7
10 23 (1.25%) AIX
11 20 (1.09%) Solaris
12 14 (0.76%) Mac OS
12 14 (0.76%) Windows Server 2003
13 11 (0.60%) Android
13 11 (0.60%) Windows 8
14 10 (0.54%) Oracle Linux
15 8 (0.44%) HPUX
15 8 (0.44%) Windows XP
16 7 (0.38%) Windows 2000
17 6 (0.33%) CentOS
Processes & Methodologies
1 1,048 (57.05%) ITIL
2 737 (40.12%) Incident Management
3 617 (33.59%) Service Management
4 382 (20.79%) Root Cause Analysis
5 380 (20.69%) Problem-Solving
6 379 (20.63%) Change Management
7 281 (15.30%) Service Delivery
8 275 (14.97%) Agile Software Development
9 227 (12.36%) ITSM
10 211 (11.49%) ITIL V3
11 183 (9.96%) Stakeholder Management
12 177 (9.64%) Continuous Improvement
13 165 (8.98%) Project Management
14 142 (7.73%) Disaster Recovery
15 135 (7.35%) Logistics
16 134 (7.29%) DevOps
17 124 (6.75%) Infrastructure Engineering
18 111 (6.04%) Release Management
19 106 (5.77%) Configuration Management
20 103 (5.61%) Risk Management
Programming Languages
1 293 (15.95%) SQL
2 180 (9.80%) PowerShell
3 79 (4.30%) JavaScript
4 62 (3.38%) Java
5 55 (2.99%) C#
6 46 (2.50%) Python
7 43 (2.34%) Bash Shell
8 39 (2.12%) Shell Script
9 38 (2.07%) C
10 29 (1.58%) Perl
11 28 (1.52%) VBA
12 20 (1.09%) PL/SQL
13 19 (1.03%) T-SQL
14 16 (0.87%) VBScript
15 14 (0.76%) PHP
16 13 (0.71%) VB
17 9 (0.49%) C++
18 7 (0.38%) Korn
19 5 (0.27%) RPG
19 5 (0.27%) Ruby
Qualifications
1 235 (12.79%) Degree
2 160 (8.71%) ITIL Certification
3 122 (6.64%) Cisco Certification
4 113 (6.15%) Security Cleared
5 109 (5.93%) Microsoft Certification
6 98 (5.33%) CCNA
7 77 (4.19%) MCSE
8 68 (3.70%) SC Cleared
9 55 (2.99%) ITIL Foundation Certificate
10 50 (2.72%) CCNP
11 48 (2.61%) Network+ Certification
12 43 (2.34%) CISSP
13 37 (2.01%) MCSA
14 31 (1.69%) Computer Science Degree
14 31 (1.69%) MCP
15 27 (1.47%) PMI Certification
16 26 (1.42%) CEH
17 22 (1.20%) SANS
18 20 (1.09%) MCITP
19 18 (0.98%) CompTIA Security+
Quality Assurance & Compliance
1 347 (18.89%) SLA
2 88 (4.79%) ISO/IEC 27001
3 62 (3.38%) QA
4 43 (2.34%) GDPR
5 35 (1.91%) ISO/IEC 20000
6 33 (1.80%) PCI DSS
7 30 (1.63%) Data Quality
8 20 (1.09%) Cyber Essentials
9 19 (1.03%) PMO
10 13 (0.71%) Cyber Essentials PLUS
11 11 (0.60%) GPG13
12 9 (0.49%) COBIT
13 6 (0.33%) ISO 9001
14 3 (0.16%) HL7
15 2 (0.11%) Disclosure Scotland
15 2 (0.11%) SEPA
16 1 (0.054%) GCP
16 1 (0.054%) Sarbanes-Oxley
System Software
1 367 (19.98%) Active Directory
2 216 (11.76%) VMware Infrastructure
3 118 (6.42%) Hyper-V
4 55 (2.99%) VMware ESXi
5 37 (2.01%) XenApp
6 32 (1.74%) Docker
7 30 (1.63%) Virtual Machines
8 27 (1.47%) vSphere
9 26 (1.42%) Virtual Servers
10 22 (1.20%) Virtual Desktop
11 15 (0.82%) XenDesktop
12 11 (0.60%) HDFS
12 11 (0.60%) Snort
13 10 (0.54%) Firmware
13 10 (0.54%) Terminal Services
14 9 (0.49%) Microsoft App-V
15 8 (0.44%) BitLocker
16 7 (0.38%) Veritas Cluster Server
17 5 (0.27%) Terminal Server
18 4 (0.22%) ProxySG
Systems Management
1 125 (6.80%) SCCM
2 50 (2.72%) SCOM
3 46 (2.50%) vCenter Server
4 39 (2.12%) Puppet
5 25 (1.36%) Oracle Enterprise Manager
6 23 (1.25%) Opscode Chef
7 22 (1.20%) QRadar
8 21 (1.14%) Ansible
9 19 (1.03%) Nagios
10 18 (0.98%) Kubernetes
11 17 (0.93%) NetBackup
12 16 (0.87%) SCVMM
13 15 (0.82%) Backup Exec
13 15 (0.82%) HP UCMDB
14 14 (0.76%) Cisco IPCC
14 14 (0.76%) Tivoli
15 13 (0.71%) Perfmon
15 13 (0.71%) Systems Management Server (SMS)
16 11 (0.60%) CSIRT
16 11 (0.60%) Microsoft Clustering
Vendors
1 525 (28.58%) Microsoft
2 277 (15.08%) VMware
3 202 (11.00%) Cisco
4 180 (9.80%) Oracle
5 162 (8.82%) ServiceNow
6 100 (5.44%) Citrix
7 85 (4.63%) HP
8 84 (4.57%) BMC
9 72 (3.92%) SolarWinds
10 70 (3.81%) Fortinet
11 55 (2.99%) Red Hat
12 49 (2.67%) Remedy
13 48 (2.61%) Huawei
13 48 (2.61%) IBM
14 43 (2.34%) Riverbed
15 42 (2.29%) McAfee
16 41 (2.23%) Veeam
17 37 (2.01%) CheckPoint
18 35 (1.91%) Atlassian
19 33 (1.80%) Splunk