Period
to 17 January 2018

The following table provides summary statistics for permanent job vacancies advertised in England with a requirement for Problem Management skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Problem Management over the 6 months to 17 January 2018 with a comparison to the same period in the previous 2 years.

Problem Management
UK > England
6 months to
17 Jan 2018
Same period 2017 Same period 2016
Rank 273 268 275
Rank change year-on-year -5 +7 -9
Permanent jobs citing Problem Management 1,979 2,104 2,359
As % of all permanent IT jobs advertised in England 1.22% 1.25% 1.22%
As % of the Processes & Methodologies category 1.36% 1.40% 1.37%
Number of salaries quoted 1,432 1,673 1,853
England median annual salary £45,000 £43,300 £45,000
Median salary % change year-on-year +3.93% -3.78% +2.27%
10th Percentile £25,000 £25,900 £26,750
90th Percentile £68,750 £67,500 £67,500
UK median annual salary £43,000 £42,500 £45,000
% change year-on-year +1.18% -5.56% +4.65%

Problem Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in England with a requirement for process or methodology skills.

All Process and Methodology Skills
England
Permanent vacancies with a requirement for process or methodology skills 145,741 150,348 171,712
As % of all permanent IT jobs advertised in England 89.87% 89.53% 88.87%
Number of salaries quoted 117,883 125,250 143,807
England median annual salary £50,000 £50,000 £47,500
Median salary % change year-on-year - +5.26% +5.56%
10th Percentile £29,000 £28,500 £27,752
90th Percentile £81,250 £80,000 £77,500
UK median annual salary £50,000 £48,786 £47,500
% change year-on-year +2.49% +2.71% +5.56%

Problem Management
Job Vacancy Trend in England

Job postings citing Problem Management as a percentage of all IT jobs advertised in England.

Job vacancy trend for Problem Management in England

Problem Management
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Problem Management in England.

Salary trend for Problem Management in England

Problem Management
Salary Histogram in England

The salary distribution of IT jobs citing Problem Management in England over the 6 months to 17 January 2018.

Salary histogram for Problem Management in England

Problem Management
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Problem Management within the England region over the 6 months to 17 January 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London -6 683 £53,730 +13.12% 57
South East -7 358 £45,000 +2.27% 30
North of England +22 327 £37,500 -6.25% 51
Midlands +20 248 £38,000 -10.59% 28
East of England -47 192 £40,000 -11.11% 22
South West +5 169 £42,500 +6.25% 11
Yorkshire +40 142 £35,000 -10.83% 17
West Midlands -14 142 £36,250 +11.54% 17
North West -1 140 £38,500 -3.75% 31
East Midlands +65 106 £45,000 +5.88% 11
North East -8 45 £39,131 -2.17% 3
Problem Management
UK

For the 6 months to 17 January 2018, IT jobs citing Problem Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the England region with a requirement for Problem Management.

1 1,331 (67.26%) ITIL
2 687 (34.71%) Microsoft
3 678 (34.26%) Windows
4 613 (30.98%) Service Management
5 551 (27.84%) Incident Management
6 484 (24.46%) Change Management
7 443 (22.39%) Service Delivery
8 428 (21.63%) SLA
9 410 (20.72%) Finance
10 391 (19.76%) Active Directory
11 388 (19.61%) ITSM
12 369 (18.65%) VMware
13 341 (17.23%) Windows Server
14 332 (16.78%) SQL
15 327 (16.52%) Firewall
16 305 (15.41%) Root Cause Analysis
17 282 (14.25%) SQL Server
18 278 (14.05%) Linux
19 277 (14.00%) ITIL V3
20 264 (13.34%) Cisco
21 258 (13.04%) Microsoft Office
22 238 (12.03%) Management Information System
23 230 (11.62%) Analytical Skills
24 225 (11.37%) Microsoft Azure
25 218 (11.02%) VMware Infrastructure
26 217 (10.97%) Security Cleared
27 215 (10.86%) Oracle
27 215 (10.86%) Continuous Improvement
28 213 (10.76%) Office 365
29 209 (10.56%) Agile Software Development

Problem Management
Co-occurring IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 201 (10.16%) MS Exchange
2 128 (6.47%) SharePoint
3 95 (4.80%) IIS
4 88 (4.45%) Skype for Business
5 81 (4.09%) Exchange Server 2010
6 79 (3.99%) BizTalk Server
7 52 (2.63%) Apache
8 47 (2.37%) Exchange Server 2013
9 36 (1.82%) Tomcat
10 30 (1.52%) WebLogic
11 22 (1.11%) WebSphere
12 20 (1.01%) CMS
13 18 (0.91%) Confluence
14 15 (0.76%) Exchange Server 2007
14 15 (0.76%) JBoss
15 11 (0.56%) Oracle SOA Suite
16 10 (0.51%) Moodle
17 8 (0.40%) SharePoint Server
18 7 (0.35%) OpenStack
19 6 (0.30%) CICS
Applications
1 258 (13.04%) Microsoft Office
2 62 (3.13%) Microsoft Excel
3 44 (2.22%) Spreadsheet
4 31 (1.57%) Microsoft PowerPoint
5 10 (0.51%) Adobe Creative Suite
6 7 (0.35%) MS Visio
7 2 (0.10%) Doxygen
7 2 (0.10%) Microsoft Project
8 1 (0.051%) Adobe Premiere
8 1 (0.051%) HipChat
Business Applications
1 76 (3.84%) Remedy ITSM
2 22 (1.11%) Dynamics CRM
3 12 (0.61%) RiskWrite
4 11 (0.56%) JDE EnterpriseOne
4 11 (0.56%) SAP R/3
5 10 (0.51%) SAP BPC
5 10 (0.51%) Unit4 Business World
6 9 (0.45%) iTrent
7 8 (0.40%) SAP MM
8 7 (0.35%) Dynamics NAV
9 5 (0.25%) SAP CO
9 5 (0.25%) SAP FI
9 5 (0.25%) SAP FI/CO
10 4 (0.20%) assyst
10 4 (0.20%) Oracle EBS
10 4 (0.20%) SAP SRM
11 3 (0.15%) ION MarketView
11 3 (0.15%) Maximo
11 3 (0.15%) Workfront
12 2 (0.10%) Oracle ERP
Cloud Services
1 225 (11.37%) Microsoft Azure
2 213 (10.76%) Office 365
3 119 (6.01%) Amazon AWS
4 69 (3.49%) IaaS
5 40 (2.02%) SaaS
6 35 (1.77%) PaaS
7 21 (1.06%) Mimecast
8 16 (0.81%) OneDrive
9 15 (0.76%) Azure Active Directory
9 15 (0.76%) G Suite
10 11 (0.56%) Virtual Private Cloud
11 10 (0.51%) Dropbox
12 9 (0.45%) AWS CloudFormation
12 9 (0.45%) Cloud Computing
12 9 (0.45%) Slack
12 9 (0.45%) Trello
13 8 (0.40%) Amazon EC2
14 7 (0.35%) Dynamics 365
15 5 (0.25%) Akamai
15 5 (0.25%) Amazon ElastiCache
Communications & Networking
1 327 (16.52%) Firewall
2 124 (6.27%) TCP/IP
3 123 (6.22%) WAN
4 121 (6.11%) LAN
5 108 (5.46%) DNS
6 102 (5.15%) Wireless
7 96 (4.85%) SAN
8 89 (4.50%) VoIP
9 88 (4.45%) VPN
10 79 (3.99%) Network Security
11 78 (3.94%) Skype
12 77 (3.89%) DHCP
13 49 (2.48%) OSPF
14 48 (2.43%) Intrusion Detection
15 40 (2.02%) BGP
15 40 (2.02%) Ethernet
15 40 (2.02%) VLAN
16 38 (1.92%) Cisco Nexus
16 38 (1.92%) MPLS
17 35 (1.77%) Internet
Database & Business Intelligence
1 282 (14.25%) SQL Server
2 59 (2.98%) MySQL
3 51 (2.58%) SQL Server 2014
4 40 (2.02%) Oracle Database
5 39 (1.97%) SQL Server Integration Services
6 36 (1.82%) SQL Server 2008
7 27 (1.36%) Relational Database
8 21 (1.06%) DB2
8 21 (1.06%) Oracle Database 11g
8 21 (1.06%) SQL Server Reporting Services
9 20 (1.01%) Oracle Database 12c
10 19 (0.96%) BusinessObjects
11 16 (0.81%) Apache Cassandra
12 15 (0.76%) SQL Server 2012
13 13 (0.66%) MongoDB
14 11 (0.56%) Amazon RDS
14 11 (0.56%) Data Warehouse
14 11 (0.56%) RDBMS
15 10 (0.51%) SQL Server Analysis Services
16 9 (0.45%) PostgreSQL
Development Applications
1 53 (2.68%) JIRA
2 46 (2.32%) Team Foundation Server
3 21 (1.06%) Jenkins
4 19 (0.96%) MSI
5 16 (0.81%) Visual Studio
6 15 (0.76%) Eclipse
7 12 (0.61%) Git (software)
7 12 (0.61%) VersionOne
8 10 (0.51%) Maven
9 9 (0.45%) Visual Studio Team System
10 4 (0.20%) Artifactory
10 4 (0.20%) Vagrant
11 3 (0.15%) Bitbucket
11 3 (0.15%) Eclipse RCP
12 2 (0.10%) Rational DOORS
12 2 (0.10%) Sonatype Nexus
12 2 (0.10%) SQL Server Management Studio (SSMS)
12 2 (0.10%) Subversion
12 2 (0.10%) Toad
12 2 (0.10%) VectorCAST
General
1 410 (20.72%) Finance
2 142 (7.18%) Banking
3 70 (3.54%) Investment Banking
4 53 (2.68%) Retail
5 50 (2.53%) Telecoms
6 38 (1.92%) Financial Institution
7 35 (1.77%) Manufacturing
8 32 (1.62%) Law
9 30 (1.52%) Legal
10 28 (1.41%) Retail Banking
11 24 (1.21%) Front Office
11 24 (1.21%) Marketing
12 22 (1.11%) Back Office
13 13 (0.66%) Publishing
14 8 (0.40%) Advertising
14 8 (0.40%) Billing
14 8 (0.40%) French Language
14 8 (0.40%) Local Government
14 8 (0.40%) Military
15 7 (0.35%) Pharmaceutical
Job Titles
1 467 (23.60%) Analyst
2 179 (9.04%) Support Analyst
3 173 (8.74%) Service Manager
4 162 (8.19%) Applications Support
5 152 (7.68%) Support Engineer
6 117 (5.91%) Problem Manager
7 110 (5.56%) Administrator
8 109 (5.51%) Network Engineer
9 107 (5.41%) Service Analyst
10 106 (5.36%) Infrastructure Engineer
11 102 (5.15%) IT Manager
12 93 (4.70%) Incident Manager
13 91 (4.60%) IT Support
14 87 (4.40%) Services Delivery Manager
15 85 (4.30%) Delivery Manager
16 79 (3.99%) Applications Support Analyst
17 78 (3.94%) 2nd Line Support
18 61 (3.08%) Developer
19 53 (2.68%) Consultant
19 53 (2.68%) Desktop Support
Libraries, Frameworks & Software Standards
1 119 (6.01%) Web Services
2 112 (5.66%) .NET
3 70 (3.54%) CSS
4 64 (3.23%) HTML
5 59 (2.98%) jQuery
6 53 (2.68%) ASP.NET Web API
7 51 (2.58%) Middleware
8 46 (2.32%) WCF
9 44 (2.22%) Ajax
9 44 (2.22%) Entity Framework
10 29 (1.47%) XML
11 26 (1.31%) J2EE
12 21 (1.06%) SOAP
13 17 (0.86%) REST
14 15 (0.76%) AngularJS
14 15 (0.76%) ASP.NET
15 14 (0.71%) LAMP
16 12 (0.61%) 802.1X
17 11 (0.56%) Java EE
17 11 (0.56%) SAP Basis
Miscellaneous
1 238 (12.03%) Management Information System
2 230 (11.62%) Analytical Skills
3 124 (6.27%) Data Centre
4 82 (4.14%) User Experience
5 60 (3.03%) Computer Science
6 53 (2.68%) CMDB
7 51 (2.58%) Hedge funds
8 46 (2.32%) Distributed Denial-of-Service
9 44 (2.22%) Virtual Team
10 40 (2.02%) Client/Server
11 38 (1.92%) Clustering
11 38 (1.92%) Enterprise Storage
11 38 (1.92%) Replication
12 37 (1.87%) Hybrid Cloud
13 32 (1.62%) Fintech
13 32 (1.62%) Foreign Exchange (FX)
14 27 (1.36%) Blackberry
15 24 (1.21%) Enterprise Software
16 22 (1.11%) Public Cloud
17 19 (0.96%) Mobile App
Operating Systems
1 678 (34.26%) Windows
2 341 (17.23%) Windows Server
3 278 (14.05%) Linux
4 183 (9.25%) Unix
5 165 (8.34%) Windows Server 2012
6 160 (8.08%) Windows Server 2008
7 114 (5.76%) Windows 7
8 105 (5.31%) Windows 10
9 47 (2.37%) Android
10 45 (2.27%) Mac OS X
11 43 (2.17%) Red Hat Enterprise Linux
12 41 (2.07%) Windows Server 2003
13 39 (1.97%) Apple iOS
14 36 (1.82%) Solaris
15 28 (1.41%) CentOS
16 16 (0.81%) AIX
16 16 (0.81%) Ubuntu
17 15 (0.76%) Windows XP
18 13 (0.66%) HPUX
19 11 (0.56%) Mac OS
Processes & Methodologies
1 1,331 (67.26%) ITIL
2 613 (30.98%) Service Management
3 551 (27.84%) Incident Management
4 484 (24.46%) Change Management
5 443 (22.39%) Service Delivery
6 388 (19.61%) ITSM
7 305 (15.41%) Root Cause Analysis
8 277 (14.00%) ITIL V3
9 215 (10.86%) Continuous Improvement
10 209 (10.56%) Agile Software Development
11 157 (7.93%) Release Management
12 152 (7.68%) Stakeholder Management
13 149 (7.53%) Disaster Recovery
14 132 (6.67%) Proactive Management
15 129 (6.52%) Project Management
16 125 (6.32%) Coaching
17 118 (5.96%) Process Improvement
18 109 (5.51%) Line Management
19 108 (5.46%) Service Design
20 103 (5.20%) DevOps
Programming Languages
1 332 (16.78%) SQL
2 201 (10.16%) PowerShell
3 113 (5.71%) Java
4 93 (4.70%) JavaScript
5 82 (4.14%) C#
6 70 (3.54%) Shell Script
7 67 (3.39%) Python
8 49 (2.48%) VBScript
9 47 (2.37%) Perl
10 43 (2.17%) Bash Shell
10 43 (2.17%) T-SQL
11 29 (1.47%) PHP
11 29 (1.47%) VB
12 24 (1.21%) C
13 20 (1.01%) Ruby
14 15 (0.76%) PL/SQL
15 12 (0.61%) ABAP
16 9 (0.45%) TypeScript
17 7 (0.35%) C++
18 6 (0.30%) COBOL
Qualifications
1 217 (10.97%) Security Cleared
2 200 (10.11%) Degree
3 181 (9.15%) Cisco Certification
4 150 (7.58%) ITIL Certification
5 136 (6.87%) CCNA
6 127 (6.42%) Microsoft Certification
7 117 (5.91%) CCNP
8 114 (5.76%) SC Cleared
9 80 (4.04%) MCSE
10 64 (3.23%) DV Cleared
11 53 (2.68%) MCP
12 46 (2.32%) CCIE
13 40 (2.02%) ITIL Foundation Certificate
14 37 (1.87%) Citrix Certification
15 29 (1.47%) CCA
16 28 (1.41%) CCDA
17 27 (1.36%) Computer Science Degree
18 24 (1.21%) VMware Certified Professional (VCP)
19 20 (1.01%) CISSP
19 20 (1.01%) MCSA
Quality Assurance & Compliance
1 428 (21.63%) SLA
2 47 (2.37%) QA
3 33 (1.67%) ISO/IEC 27001
4 27 (1.36%) PCI DSS
5 24 (1.21%) PMO
6 20 (1.01%) ISO/IEC 20000
7 18 (0.91%) COBIT
8 15 (0.76%) Data Quality
8 15 (0.76%) ISO 9001
8 15 (0.76%) Sarbanes-Oxley
9 8 (0.40%) GDPR
10 6 (0.30%) RosettaNet
10 6 (0.30%) Solvency II
11 5 (0.25%) GxP
11 5 (0.25%) SEPA
12 4 (0.20%) Cyber Essentials
12 4 (0.20%) Cyber Essentials PLUS
13 2 (0.10%) IEC 62304
13 2 (0.10%) ISO 13485
13 2 (0.10%) ISO/IEC 27005
System Software
1 391 (19.76%) Active Directory
2 218 (11.02%) VMware Infrastructure
3 201 (10.16%) Hyper-V
4 76 (3.84%) VMware ESXi
5 59 (2.98%) XenApp
6 50 (2.53%) Virtual Desktop
7 46 (2.32%) Docker
8 45 (2.27%) Virtual Machines
9 36 (1.82%) XenDesktop
10 28 (1.41%) vSphere
11 26 (1.31%) BitLocker
12 21 (1.06%) Virtual Servers
13 18 (0.91%) Terminal Services
14 13 (0.66%) Firmware
15 11 (0.56%) NFS
16 10 (0.51%) Microsoft App-V
16 10 (0.51%) VMware Workstation
17 8 (0.40%) Veritas Cluster Server
17 8 (0.40%) XenServer
18 7 (0.35%) Tivoli Workload Scheduler
Systems Management
1 198 (10.01%) SCCM
2 76 (3.84%) SCOM
3 44 (2.22%) Ansible
4 40 (2.02%) Puppet
5 39 (1.97%) vCenter Server
6 34 (1.72%) Opscode Chef
7 31 (1.57%) Nagios
8 29 (1.47%) SCVMM
9 25 (1.26%) WSUS
10 24 (1.21%) AirWatch
11 23 (1.16%) Tivoli Storage Manager
12 20 (1.01%) SCOrch
13 19 (0.96%) Backup Exec
14 18 (0.91%) BMC PATROL
14 18 (0.91%) Forefront Identity Manager
14 18 (0.91%) Oracle Enterprise Manager
15 15 (0.76%) Cisco CUCM
16 14 (0.71%) Data Guard
16 14 (0.71%) Tivoli
17 13 (0.66%) Microsoft Data Protection Manager
Vendors
1 687 (34.71%) Microsoft
2 369 (18.65%) VMware
3 264 (13.34%) Cisco
4 215 (10.86%) Oracle
5 200 (10.11%) Citrix
6 136 (6.87%) HP
7 113 (5.71%) Remedy
8 90 (4.55%) Dell
9 87 (4.40%) ServiceNow
10 71 (3.59%) SAP
11 70 (3.54%) SolarWinds
12 68 (3.44%) McAfee
13 59 (2.98%) Avaya
14 58 (2.93%) Red Hat
15 56 (2.83%) F5
16 48 (2.43%) CheckPoint
16 48 (2.43%) IBM
17 47 (2.37%) NetApp
18 44 (2.22%) Juniper
18 44 (2.22%) Sitecore