Support Analyst Job Trends in England

Support Analyst
UK > England

The median Support Analyst salary in England is £34,000 per year, according to job vacancies posted during the 6 months leading to 28 October 2026.

The table below compares current salary benchmarking and summary statistics with the previous two years.

6 months to
28 Oct 2026		 Same period 2025 Same period 2024
Rank 164 123 193
Rank change year-on-year -41 +70 -22
Permanent Support Analyst jobs 1,251 1,046 859
As % of all permanent jobs in England 1.17% 2.43% 1.41%
As % of the Job Titles category 1.27% 2.67% 1.48%
Number of salaries quoted 1,038 884 509
10th Percentile £26,250 £26,000 £26,250
25th Percentile £29,000 £28,000 £31,250
Median annual salary (50th Percentile) £34,000 £33,000 £37,000
Median % change year-on-year +3.03% -10.81% +2.78%
75th Percentile £43,750 £40,250 £48,000
90th Percentile £53,750 £53,750 £75,000
UK median annual salary £33,500 £33,000 £36,500
% change year-on-year +1.52% -9.59% -

All Permanent IT Job Roles
England

For comparison with the information above, the following table provides summary statistics for all permanent IT job adverts in England matching a recognised job title. The table also shows what proportion of all permanent IT job adverts they make up.

6 months to
28 Oct 2026		 Same period 2025 Same period 2024
Permanent job adverts in England matching a recognised job title 98,498 39,103 58,028
% of permanent job adverts matching a recognised job title 92.14% 90.97% 95.14%
Number of salaries quoted 67,995 24,000 32,975
10th Percentile £30,750 £28,250 £31,250
25th Percentile £41,250 £35,532 £42,500
Median annual salary (50th Percentile) £60,000 £53,500 £57,500
Median % change year-on-year +12.15% -6.96% -4.17%
75th Percentile £77,500 £75,000 £75,000
90th Percentile £100,000 £95,000 £95,000
UK median annual salary £59,623 £52,500 £57,000
% change year-on-year +13.57% -7.89% -5.00%

Support Analyst Job Vacancy Trend in England

Historical trend showing the proportion of permanent Support Analyst job postings relative to all permanent IT jobs advertised in England.

Support Analyst job vacancy trend in England

Support Analyst Salary Trend in England

Salary distribution trend for Support Analyst job vacancies in England.

Salary distribution trend for Support Analyst job vacancies in England

Support Analyst Salary Histogram in England

Salary distribution for Support Analyst jobs in England over the 6 months to 28 October 2026.

Salary histogram for Support Analyst in England

Support Analyst Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in Support Analyst jobs within the England region over the 6 months to 28 October 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year		 Job Ads
Past 6 Months		 Median Salary
Past 6 Months		 Median Salary
% Change
on Same Period
Last Year		 Live
Jobs
North of England +13 299 £32,375 +4.44% 21
South East -16 299 £33,500 +2.29% 17
London -68 234 £45,000 - 10
North West +47 169 £32,375 +1.17% 14
East of England -1 150 £30,000 +9.09% 5
Midlands -72 147 £34,500 +16.95% 16
South West -54 121 £30,250 -13.57% 12
Yorkshire -11 116 £35,000 +27.27% 3
East Midlands -37 106 £33,000 +11.86% 11
West Midlands -75 41 £37,500 +11.94% 5
North East -80 14 £30,000 -14.29% 5
Support Analyst
UK

Support Analyst Skill Set Top 30 Co-Occurring Skills & Capabilities in England

For the 6 months to 28 October 2026, Support Analyst job ads cited the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent Support Analyst job ads across the England region.

RankSkillShareJob Ads
1Microsoft35.4%443
2Problem-Solving34.0%425
3Windows29.3%366
4Microsoft 36528.8%360
5Customer Service21.8%273
6Active Directory20.3%254
7ITIL17.6%220
8SQL17.4%218
9Azure14.8%185
10Continuous Improvement14.4%180
11ITSM11.0%137
12Entra ID10.0%125
13Service Management9.8%123
14ERP9.1%114
14Windows Server9.1%114
16SharePoint9.0%112
17Microsoft Intune8.5%106
18Microsoft Office8.3%104
19DNS7.1%89
20Microsoft Exchange7.0%87
21DHCP6.7%84
22Degree6.4%80
23SaaS6.1%76
24TCP/IP5.8%72
25Windows 105.5%69
26ServiceNow5.4%68
27PowerShell5.3%66
28Collaborative Working5.1%64
28Service Delivery5.1%64
30Dynamics 3655.0%63

Support Analyst Skill Set Co-Occurring Skills & Capabilities in England by Category

The table below expands on the one above by listing co-occurrences one category at a time. It covers the same employment type, locality and period, with up to 20 co-occurrences in each category.

Job Titles

RankJob TitleShareJob Ads
1IT Support Analyst30.1%376
2Applications Support Analyst23.9%299
31st Line Support Analyst7.0%88
42nd Line Support Analyst6.6%83
5Systems Support Analyst6.6%82
6Technical Analyst6.4%80
7Technical Support Analyst6.1%76
8Systems Analyst5.5%69
9Systems Support5.2%65
10Business Support Analyst4.5%56
11Graduate Support Analyst4.2%52
12Software Support Analyst3.7%46
13Dynamics 365 Analyst3.5%44
14Senior Support Analyst3.4%43
15Junior Support Analyst3.3%41
16ERP Analyst3.2%40
16ERP Support3.2%40
181st/2nd Line Support Analyst2.6%33
19Desktop Support2.6%32
20Business Systems Analyst2.2%28
80 Support Analyst jobs in England